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Candlewood Suites Cincinnati Northeast - Mason IHG

Cincinnati - OH · United States

5070 Natorp BoulevardView location

8.6/10Excellent1,000 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.8/108.8
Condition8.6/108.6
Amenities8.4/108.4
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  • Pet friendly Hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Candlewood Suites Cincinnati Northeast - Mason IHG

Settle in for a short or extended stay at the Candlewood Suites Cincinnati Northeast - Mason. Our Candlewood Suites hotel offers a quiet residential-style hotel stay with modern amenities and spacious suites which feature large workspaces, separate lounge areas, and complimentary Wi-Fi.

Amenities at Candlewood Suites Cincinnati Northeast - Mason include a nicely equipped fitness center, laundry facilities, and a space to grill at the gazebo outdoors for a feel of home. Grab a snack any time of day at the Candlewood Cupboard, featuring meals, quick bites, and drinks.

Should you need something extra, the Lending Locker is for borrowing anything you may need to make your stay more comfortable; from slow cookers to board games to umbrellas. The hotel is pet-friendly and has a dedicated outdoor space just for your furry friends.

We are conveniently located near top attractions including Kings Island, Deerfield Towne Center, and Cincinnati Zoo. For your convenience, there is a fitness center on-site. Whatever brings you to Mason, we look forward to the opportunity to make the Candlewood Suites Cincinnati Northeast - Mason your home away from home.

Read more about this hotelShow less

Located in Mason, Candlewood Suites Cincinnati Northeast-Mason by IHG is in a shopping district, within a 15-minute drive of Kings Island and Kenwood Towne Centre. This hotel is 7.6 mi (12.3 km) from Liberty Center and 9.2 mi (14.7 km) from Sharonville Convention Center.

Make yourself at home in one of the 128 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 6:00 AM to 10:00 PM.
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
  • Minimal age
    21
  • Optional fees
    • Fee for to-go breakfast: approximately USD 5 to 25 for adults, and USD 5 to 25 for children
    • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Ukrainian

    English

    Spanish

Nearby attractions

Deerfield Towne Center 1.1 km / 0.7 mi
Regal Deerfield Town Center 1.3 km / 0.8 mi
Arbor Square 2.1 km / 1.3 mi
Governor's Plaza 2.3 km / 1.4 mi
Manor House 3.7 km / 2.3 mi
Loveland Castle Museum 6.2 km / 3.8 mi
The Golf Center 7 km / 4.3 mi
Alverta Green Museum 7.3 km / 4.5 mi
Matt Haverkamp Foundation Dog Park 7.9 km / 4.9 mi
Little Miami State Park 7.9 km / 4.9 mi
Courts4Sports 8 km / 4.9 mi
Wall2Wall Soccer 8 km / 4.9 mi
Loveland Trailhead 8.2 km / 5.1 mi
Foster Trailhead 8.4 km / 5.2 mi
TriHealth Bethesda North Hospital 8.5 km / 5.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 128
  • Number of floors (main building): 6
  • Twin rooms: 69
  • Double rooms: 58
  • Suites: 128
  • hotel
  • Small pets allowed (under 5 kg)
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 29 more facilities & services
  • Late Check-out
  • Wi-fi
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Café
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • Printer
  • Business centre
  • Indoor freshwater pool: 1
  • TV lounge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • Bowling alleyExtra charge
  • GolfExtra charge
  • SkiingExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Candlewood Suites Cincinnati Northeast - Mason IHG

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible WITH KITCHENETTESTUDIO • Accessible WITH KITCHENETTE • 1 Bedroom • 35 m²STU.H6-KT
    STUDIO Accessible WITH KITCHENETTEPhoto unavailable2 photos

    Candlewood Suites Cincinnati Northeast - Mason IHG

    STUDIO Accessible WITH KITCHENETTE

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KT

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Candlewood Suites Cincinnati Northeast - Mason IHG

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BED • 1 Bedroom • 35 m²ROO.H6-KG
    Room Accessible KING SIZE BEDPhoto unavailable4 photos

    Candlewood Suites Cincinnati Northeast - Mason IHG

    Room Accessible KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-KG

    Room amenities

    • Dishwasher
    • Cable TV
    • Desk
    • Wheelchair-accessible
    • Microwave
    • Fridge
    • Kitchen utensils, plates & cups
    • Radio
    • TV
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 35 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable4 photos

    Candlewood Suites Cincinnati Northeast - Mason IHG

    DOUBLE Accessible KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Desk
    • Wheelchair-accessible
    • Microwave
    • Fridge
    • Radio
    • Kitchen utensils, plates & cups
    • TV
    • Bathroom: 1
    • Dishwasher
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Candlewood Suites Cincinnati Northeast - Mason IHG

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Candlewood Suites Cincinnati Northeast - Mason IHG

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible Two Double bedsSTUDIO • Accessible Two Double beds • 1 Bedroom • 35 m²STU.H6-2D
    STUDIO Accessible Two Double bedsPhoto unavailable2 photos

    Candlewood Suites Cincinnati Northeast - Mason IHG

    STUDIO Accessible Two Double beds

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2D

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 35 m²DBL.KG-6
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Candlewood Suites Cincinnati Northeast - Mason IHG

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-6

    Room amenities

    • Fridge
    • Kitchen utensils, plates & cups
    • Radio
    • TV
    • Bathroom: 1
    • Microwave
    • Desk
    • Cable TV
    • Dishwasher

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Candlewood Suites Cincinnati Northeast - Mason IHG

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Candlewood Suites Cincinnati Northeast - Mason IHG

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 35 m²DBL.2D-1
    DOUBLE TWO DOUBLE BEDSPhoto unavailable6 photos

    Candlewood Suites Cincinnati Northeast - Mason IHG

    DOUBLE TWO DOUBLE BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Room amenities

    • Radio
    • Bathroom: 1
    • Desk
    • Cable TV
    • Dishwasher
    • Microwave
    • Fridge
    • Kitchen utensils, plates & cups
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Candlewood Suites Cincinnati Northeast - Mason IHG

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double beds • 1 Bedroom • 35 m²DBL.H6-2D
    DOUBLE Accessible Two Double bedsPhoto unavailable2 photos

    Candlewood Suites Cincinnati Northeast - Mason IHG

    DOUBLE Accessible Two Double beds

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2D

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 35 m²DBL.KG-5
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Candlewood Suites Cincinnati Northeast - Mason IHG

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-5

    Room amenities

    • Microwave
    • Bathroom: 1
    • TV
    • Radio
    • Kitchen utensils, plates & cups
    • Fridge
    • Desk
    • Cable TV
    • Dishwasher

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Candlewood Suites Cincinnati Northeast - Mason IHG

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible Two Double bedsSUITE • Accessible Two Double bedsSUI.H6-2D

    Photos are not available for this room type.

    Candlewood Suites Cincinnati Northeast - Mason IHG

    SUITE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 35 m²ROO.ST
    Room STANDARDPhoto unavailable2 photos

    Candlewood Suites Cincinnati Northeast - Mason IHG

    Room STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Desk
    • Dishwasher
    • Fridge
    • Kitchen utensils, plates & cups
    • Radio
    • TV
    • Bathroom: 1
    • Cable TV
    • Microwave

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Candlewood Suites Cincinnati Northeast - Mason IHG

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Candlewood Suites Cincinnati Northeast - Mason IHG

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Candlewood Suites Cincinnati Northeast - Mason IHG

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Candlewood Suites Cincinnati Northeast - Mason IHG

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Candlewood Suites Cincinnati Northeast - Mason IHG

8.6
Excellent
1,000 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.6 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
18 Jul 2026
Eduardo
Clean room! Nice staff! Layout of room was a bit small for everything they had in it. Bathroom was very small. Thankful that the sink was not in same space as toilet and shower. Overall nice place and clean.
Friends_and_family Family
10/10
Exceptional
18 Jul 2026
Duy
Great stay and cleaned
10/10
Exceptional
13 Jul 2026
MARY
Very clean room. Up to date room. It was perfect and reasonably priced!
Family_with_children
8/10
Excellent
07 Jul 2026
Constance
All was good until we realized that the carpet between the bed and window was soaking wet. Went to the front desk and they immediately took care of the problem. We ended up moving to another room. Otherwise things were good. Rooms were clean and staff friendly. Would stay here again.
Partner
10/10
Exceptional
01 Jul 2026
Samantha
Service was great. Had an issue late at night called front desk the woman was very helpful and acted quickly.
Family_with_children
8/10
Excellent
01 Jul 2026
christina
The pool was not cleaned. And had bandaids at the bottom of it, so much hair floating everywhere, the seating area was also not cleaned at all. Between the food and someone’s babies diaper on the floor. My family couldn’t swim in the pool. I feel as though it should be more maintained for being a hotel and so guests can comfortably swim in the pool.
Family_with_children
6/10
Pleasant
21 Jun 2026
William
My room smelled moldy when I entered it. I ran the heat to attempt to remove the odor but could not. Now that I am home my clothes smell moldy as well. Staff was very helpful.
Friends
10/10
Exceptional
16 Jun 2026
Jordyn
Very nice and clean rooms with lots of space
Family_with_children
10/10
Exceptional
16 Jun 2026
Wendy
Great room, great location, just wish it had free breakfast, but recommend!
Partner
8/10
Excellent
05 Jun 2026
George
The staff was helpful and friendly. I was disappointed that they no longer had breakfast and a paper. The parking lot was full when we returned from a late dinner.
Partner
10/10
Exceptional
30 May 2026
Elizabeth
Sparkling clean, minimal services facility, excellent staff, and a Graeter’s ice cream store just a short walk or wheel next door - yum! Very restful. Didn’t care for some of the other guests putting their garbage bags and other mess outside their rooms, but that’s them being rude slobs, not the hotel’s fault, and I was too tired from a long drive to call the front desk to ask it to be removed. What can you do? Humans, right? Thinking we’re the superior species when we don’t even clean up what we make messes of. Pfui.
Self
4/10
Poor
30 May 2026
Diana
NOT “wonderful”. Our shower had dead gnats due to no drainage in the tub. Then it was hard to tell if any of the bathroom areas had truly been cleaned. When I mentioned it to the morning staff she just responded with an awkward smile, “I’m sorry.” However, the night staff when we arrived were very kind and helpful. Disappointed in this location especially since the reviews seemed decent. Not horrible by any means, but won’t be staying again next time I head to Kings Island.
Family_with_children
10/10
Exceptional
24 May 2026
Jeremy
Okay
Family_with_children
10/10
Exceptional
22 May 2026
Michael
The room was very well arranged.
Family
8/10
Excellent
07 May 2026
Nicole
I had a quick overnight stay here and would stay again. Very reasonably priced.
Self
8/10
Excellent
03 May 2026
Archie
Nice size rooms & full size refrigerator with sink,dish washer,microwave & hot plate to cook on as well
Partner
10/10
Exceptional
27 Apr 2026
Lana
These are suites that have full kitchens and people do take advantage of that. Unfortunately our floor was very fragrant.
10/10
Exceptional
15 Apr 2026
Byron
My stay was top notch. Staff very accommodating. Will stay here again when I’m in town.
Self
10/10
Exceptional
01 Apr 2026
Stacy
This property is amazing! Hotel, amenities and rooms are so clean. Staff is courteous, friendly and accommodating. Room layout is perfect, it’s almost like a small apartment.
My daughter and I have stayed in several hotels in be area around Great Wolf Lodge and Kings Island over the past few years.
This is by far our favorite, and well worth any rate I’ve ever paid to stay here. Sometimes even feel somewhat sad to have to checkout! :)
Friends_and_family Family
2/10
Poor
22 Mar 2026
justin olin
I was changed to 4 rooms due to water leaks and various problems. Final room smelled like smoke. I cannot recommend staying here
Partner
10/10
Exceptional
04 Mar 2026
Archie
Nice clean rooms & staff friendly. Room temperature was great
Self
8/10
Excellent
01 Mar 2026
Robert
Problems with the refrigerator
Self
10/10
Exceptional
24 Feb 2026
Cody
I havent experienced a stay in a suite like this. The ameneties were great and the location is what really made it for us. Will do visiting again!
10/10
Exceptional
23 Feb 2026
Alison
Clean, quite, super convenient to many eateries and soccer fields where we spend most of our time!
Family_with_children
8/10
Excellent
21 Feb 2026
Brandon
The room was gorgeous and very spacious. I was surpised by the amount of space and the full kitchen. The shower was very nice as well, and not cramped like I find some to be as a taller individual.
Self
10/10
Exceptional
19 Feb 2026
Julie
Very clean rooms, nice and friendly staff, well managed property. I will recommend and I will stay again.
Partner
10/10
Exceptional
16 Feb 2026
Tom
Awesome room for the price
8/10
Excellent
15 Feb 2026
IVEY
Cleanliness’s of the hotel common area and room. Pool was coral and warm
10/10
Exceptional
15 Feb 2026
Shawntay
Great stay!!! Wonderful staff!!! Thanks Noah for your service!!!
Partner
10/10
Exceptional
15 Feb 2026
Sophia
Super friendly staff! The room was clean and comfortable.
10/10
Exceptional
06 Feb 2026
Jackie
Very clean room, great shower and very comfortable bed.
Friends_and_family Family
10/10
Exceptional
26 Jan 2026
Tom
Spotless room. Comfortable. Staff were friendly.
Leisure Partner
10/10
Exceptional
26 Jan 2026
Suzanne
The staff is amazing. Very polite and helpful.
Self
8/10
Excellent
17 Jan 2026
Jocelyn
Staff was super nice..
The day I checked in , there were zero luggage carts around even though they said they had 7 of them. Eventually I found one on the 2nd floor in front of the elevator with a 50 lb ish door on it. I removed it and got the rest of my items upstairs. Also the fire alarms kept going off for the first hour I was there. It was super loud.Apparently they were cleaning lint filters in the dryers and it set them off The shower would not drain but everything else was great . Kinda sucks you're charged $75 for one night for a dog to stay and kinda sucks they offer u nothing for be breakfast for free. . as great as the staff was.... Just not worth it imo. Won't be booking here or any Candlewood Suites again. The good is
.. the staff was very nice and awesome. And the pool was amazing.
2/10
Poor
12 Jan 2026
Matthew
First, I was assigned an occupied room. Second, the bed was severely slanted to one side...the whole bed. Third, I'm not sure if it was a lack of cleanliness due to being pet-friendly, but had a massive allergy attack like I've never had before. Finally, left the hotel after 7 hours. The heat in the room was broken on. It was 80 when I entered. I turned off the heat and turned on a/c which only cooled to 76. A half hour after leaving my allergy attack ceased. The staff member who helped in the beginning was great and was embarrassed about room screw up but the room itself was horrible.
Leisure Self
10/10
Exceptional
11 Jan 2026
Michael
I wasn’t aware that this hotel did not offer a breakfast. I understand that’s my misunderstanding because I didn’t notice it during my booking. It’s just this is the first place i have experienced that.
I will still give 5 stars.
Self
8/10
Excellent
06 Jan 2026
Mary Beth
Spacious room
Friends_and_family Family
10/10
Exceptional
05 Jan 2026
Aaron
Awesome job
10/10
Exceptional
04 Jan 2026
Jackie
Room was very clean. Parking was excellent service was great kid loved the pool near everything great weekend place to stay.
Friends_and_family Family
10/10
Exceptional
31 Dec 2025
Aaron
Great
10/10
Exceptional
28 Dec 2025
nicole
Great , clean and safe area.
Business
10/10
Exceptional
28 Dec 2025
Cari
clean room staff verg helpful close to a lot .
Friends_and_family Family
8/10
Excellent
21 Dec 2025
Kemella
Check in was easy and friendly. Room was spacious (except for bathroom). Full size fridge, dishwasher and microwave.
Bed was pretty comfortable with two pillows per person.
Hotel is close to shopping and restaurants. Short drive to Kings Island.
Leisure Family
10/10
Exceptional
21 Dec 2025
Eboni
Everything was amazing more than what I expected and the room rate was very reasonable.
Leisure Self
6/10
Pleasant
16 Dec 2025
Jimmy
The kitchen was equipped for 2 ppl the workspace was fine I just wish the room details would specify wether or not there is a couch or chair because I would’ve rather had a couch especially considering we got snowed in and had to spend a day and a half in the room
Leisure Partner
10/10
Exceptional
13 Dec 2025
Heidi
Staff working at check in was extremely nice and helpful. Place was very well kept and clean.
Friends_and_family Family
10/10
Exceptional
13 Dec 2025
Christopher
Great service, awesome room, perfect price!
Leisure Family
10/10
Exceptional
07 Dec 2025
dwight
Clean well kept rooms
Partner
10/10
Exceptional
06 Dec 2025
Kyle
The room was clean and comfortable. The kitchenette was stocked with dishes, plates, cups and silverware.
The lightly was more than adequate with a very nicely sized workspace. The staff was extremely friendly and very accommodating.
Business
10/10
Exceptional
04 Dec 2025
Rebecca
Very clean
10/10
Exceptional
04 Dec 2025
Raymond
Good, clean hotel.
10/10
Exceptional
03 Dec 2025
Gregory
One of the best places I've ever stayed for the price.
10/10
Exceptional
30 Nov 2025
Nicolette
Honestly way nicer than expected. Easy to check in, friendly staff. Room was nice and had a fully stocked kitchen, including Pyrex containers and a drink pitcher. Complimentary coffee in lobby, along with small pantry to buy snacks from.
Leisure Family_with_children
10/10
Exceptional
30 Nov 2025
Yvette
Great Stay
10/10
Exceptional
29 Nov 2025
Larry
Great room and friendly employees.
Leisure Family
10/10
Exceptional
27 Nov 2025
Deshay
Spotless
10/10
Exceptional
26 Nov 2025
Carlos and Rachelle
Nice staff nice rooms
10/10
Exceptional
25 Nov 2025
Deshay
Spotless
Business_and_leisure Partner
10/10
Exceptional
24 Nov 2025
Jose
Staff was so helpful and the facilites were great
Business Family_with_children
10/10
Exceptional
21 Nov 2025
James
Room was clean
Business Self
6/10
Pleasant
17 Nov 2025
Tara
Location and staff were accommodating during stay.
10/10
Exceptional
16 Nov 2025
erik
Room was very clean. Great price!!!!
10/10
Exceptional
14 Nov 2025
Kristin
Very spacious room and loved the full kitchen.
10/10
Exceptional
04 Nov 2025
Brian
Excellent Check in staff
Partner
10/10
Exceptional
27 Oct 2025
Patrick
Great staff and awesome location. Def recommend
Friends_and_family Family
10/10
Exceptional
19 Oct 2025
Amanda
Perfect for our family trip to the Cincy area. Close to Kings Island and the Zoo, which is where we were heading. Loved having the full size fridge and kitchen. It helped save money on dining out since we could bring our own food. Plenty of storage for food, too. Staff were super helpful and friendly. The area is excellent. So many dining and shopping options. Check out the nearby Hurts Donut, you won’t be disappointed!
Friends_and_family Family
10/10
Exceptional
13 Oct 2025
Sandra
The pool was great. My granddaughters loved it. The kitchenette was a nice touch.
Leisure Family_with_children
10/10
Exceptional
11 Oct 2025
Heather
We stayed for 4 nights. The room was clean, the beds comfortable and the location was great for what we needed.
Partner
8/10
Excellent
09 Oct 2025
Tim
It was good value.
8/10
Excellent
07 Oct 2025
Sage
Good stay, no issues
Leisure Family
10/10
Exceptional
06 Oct 2025
MA ELIZABETH
The suite room was great!the were so accommodating!
Leisure Partner
10/10
Exceptional
05 Oct 2025
Justin
Staff was friendly upon arrival as well as throughout our stay. The fitness center was very clean with nice equipment. The pool was fairly large, clean, and heated. The rooms were spacious and clean! We thoroughly enjoyed our 1 night stay and will be back again next time we are in the area!
Leisure Family
10/10
Exceptional
05 Oct 2025
Alice
Room was clean and quiet.
10/10
Exceptional
02 Oct 2025
Valerie
Rooms were clean, staff very friendly and helpful.
Leisure Family_with_children
2/10
Poor
29 Sep 2025
saed
The floor was dirty , alot of bugs inside the room

No toothbrush available
The key was not working at 2am they reprogrammed it but still not working
Business_and_leisure Family_with_children
10/10
Exceptional
28 Sep 2025
George
Very clean room. Well maintained property. Fun and safe area!
Leisure Family
10/10
Exceptional
28 Sep 2025
Cathy
Comfortable bed
Partner
8/10
Excellent
27 Sep 2025
Dustin
It was nice
10/10
Exceptional
24 Sep 2025
Brent
Wonderful room and hotel. Was great for what I needed it for. Plenty of space to get business done after hours. Very clean and wonderful view from the window, especiallt at night. ;)
Business Self
8/10
Excellent
22 Sep 2025
Christina
Convenient, clean, and the full kitchen was super useful.
Leisure Partner
10/10
Exceptional
16 Sep 2025
ROBERT
The kitchen feature was great to have in room. Ton of shopping and restaurants in area. A nice bathroom with full shower glass door and a fan that actually works. Clean room all around. Staff was very friendly. Definitely stay there again.
Leisure Self
10/10
Exceptional
16 Sep 2025
DeAndre
Small issue with the tub but overall nice Hotel
10/10
Exceptional
15 Sep 2025
Richard
Great area with lots of restaurants…
Business
10/10
Exceptional
15 Sep 2025
Tina
Nice and clean
10/10
Exceptional
10 Sep 2025
Dawn
Room was clean and great price. Good location and excellent staff. I left an item there after checking out and housekeeping found it and gave to manager who contacted me to work out returning it. Highly recommend.
Self
8/10
Excellent
06 Sep 2025
Denise
One night in town for a funeral. Checked in late and not the friendliest person ever. Bed was comfy.
Friends_and_family Family
10/10
Exceptional
30 Aug 2025
Johnathan
Liked my stay and the ice cream shop that shares a parking lot!
Leisure Family_with_children
8/10
Excellent
12 Aug 2025
Nedra
My stay at Candelwood Cincinnati Northeast -Mason went well. Check in was quick and easy. I was a little nervous about my room being on the 1st for/ main level because of the lobby being nearby. But I didn’t hear any noise from foot traffic and my 1 night stay was pretty pleasant. I stayed here for its proximity to the Cincinnati open. It was so great that it was less than 10min drive and there was plenty of shopping/dining all around the property, Whole Foods is literally down the block! I really appreciated that…I chose this location kind of blindly never having been to Ohio and never having stayed at a Candlewood Suites. But it honestly was a perfect location and the hotel room was ok too. Loved that it had a kitchen and dining area. I didn’t need any of that for this quick trip but when I travel w my family next I’ll remember this properly. I’m big on bathrooms at hotels and this one was ok. It was updated a bit so that was a relief..I don’t like seeing hair from previous guests in the shower so that was my biggest ick about the bathroom in addition to how small it was. Bed was comfortable enough..loved that you could control the temp in the room. So overall, would recommend and if I go to the Cincinnati Open again, I’d definitely consider staying again.
Leisure Self
2/10
Poor
12 Aug 2025
Monica

Nope not worth it

Close to Kings Island and lots of restaurants, gas stations stores etc. The air conditioning in my first room didn’t work was given another without issue. Second room was on the 6th floor the hallway had a nasty smell but the room smelled even worse and was not completely cleaned from the guest before as there was trash left in the room which may have been the source of the horrible smell. The ice maker in the room didn’t work which sucked as we spent two full days at the amusement park and it would have been nice to have ice available for our water bottles. The lobby is small but clean there is a door to the outside you just go down the hallway by the rooms in the 100s and oh my that hallway smelled like pet urine and bad Body odor. Swimming pool was a nice size bathrooms in the room were super smaller took showers in our water shoes the room was just gross and i felt so uneasy sleeping in there luckily we were barely there but to sleep. Would not recommend yes the location is great but it stops there…..hotel is old outdated and extremely smelly parking is not close at all pay more to stay somewhere else seriously
Friends_and_family Family
2/10
Poor
12 Aug 2025
Hal
Our bedroom wasn’t cleaned for the 5 days we were there. No clean towels, beds not made, garbage not empty. Receptionist were rude, uninformed not in the least concerned about customers who in our case were paying $150 to $200 per night as we were there during Cincy tennis tournament. Oh if you were expecting breakfast for these prices. Forget it. No breakfast. Will admit the beds and pillows were very good.
Leisure Family
10/10
Exceptional
07 Aug 2025
Seth
Great hotel. Close to kings island
Leisure Family
10/10
Exceptional
06 Aug 2025
Greg
Room was really nice, affordable and the staff were nice
8/10
Excellent
06 Aug 2025
Erika
Very clean and comfortable
Leisure Family
10/10
Exceptional
04 Aug 2025
Rebecca
They’re very dog friendly. There were a lot of dogs and no problems. It’s clean. They’re extremely accommodating and people are just very very kind.
Family
8/10
Excellent
03 Aug 2025
Kelly
This stay was overall good except for very rude neighbors were allowed all night long. I’m running up and down the hallways.
Friends_and_family Family
8/10
Excellent
01 Aug 2025
Vontrese
Good overnight stay. Staff were friendly and helpful
Family
10/10
Exceptional
31 Jul 2025
Bridget
Nice hotel
10/10
Exceptional
30 Jul 2025
Jason
Rooms were very nice and laid out well like a suite
Leisure Family
8/10
Excellent
25 Jul 2025
Carolyn
Overall was a great place to stay. It was a different experience as rooms were not cleaned daily unless upon request. There were some loud noises one night thatmay have came from waterpipes...not sure. Beds were really comfy and the shower amenities were generous.
Leisure Family_with_children
6/10
Pleasant
23 Jul 2025
Verified traveler

Great service!

The service was excellent! All front desk team members were friendly and helped with everything we needed. The pool was fun and a decent size and the fitness room had enough equipment for a short stay. The room was as expected. It was clean and had everything we needed. The drain in the tub was clogged and this created an issue with showering. We had to wait for the tub to drain before the next person could use it.
Friends_and_family Family

Location & surroundings

Candlewood Suites Cincinnati Northeast - Mason IHG
5070 Natorp Boulevard, Mason, United States

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Candlewood Suites Cincinnati Northeast - Mason IHG

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