Name: Extended Stay America Cincinnati Blue Ash Reed Har
Address: 4630 Creek Rd, Cincinnati, 45242, US

6/10

Pleasant

02 Aug 2026

Jeffrey

Hotel needed a lot of cleaning. Lots of items needed repairs. Breakfast was a little bit of nothing but tiny muffins and some oatmeal. Coffee was horrible. Definitely room for improvement.

2/10

Poor

02 Aug 2026

Rebecca

They didn’t have my reservation they didn’t help me get a reservation, and the place was very dirty even in the lobby . We decided to leave during this stay. Not worth your time or money.

2/10

Poor

31 Jul 2026

Octavious

I did not absolutely like anything. My room was infested with Net. The tub was peeling with paint the room smelt bad. The Next was inside the dishwasher. The hallway smelled really bad and very nasty and dirty. The carpet this property need to be shut down by a health department and also at the front desk. It leaked the whole weekend. I got there on Thursday and it was leaking on Sunday what a mop bucket to catch the water. Also, I can’t with friends. He said he had a roach in his room and it’s full of dogs that bark all night

2/10

Poor

26 Jul 2026

Theresa

There was a leak in the ceiling of the lobby at the front desk. They had a bucket to catch the water from the time I checked in on Thursday till check out on Sunday. The rooms are super outdated and poorly furnished. Horrible! I had a terrible gnat infestation in my room and no one would come see about it I think they were coming from the old raggedy dishwasher. Terrible ! Every time I asked for a manager they said that there was no manager there at that time then they finally just gave me a can of Raid for roaches and ants!!!! This is a pet friendly hotel and everyone on my floor had big dogs and they barked constantly. I didn’t bother asking them to switch me to another room because I had friends at the hotel on a different floor with the same issues. Sad! This is my first experience with an Extended Stay and it was giving transient hotel! The pics on the website are inaccurate. It may have looked like that 5-6 yrs ago but now they just need to shut this place down. I should have known that it would be bad from the awful smell as soon as you walked in. 0/10!

4/10

Poor

17 Jul 2026

Edward

The pull out mattress was not a queen and even worse it was VERY stained. No pillow case was given for the extra pillow. Furniture was very rough. The whole room didn't seem very clean. Marijuana smell in stairwell.

Family_with_children

2/10

Poor

13 Jul 2026

Amanda

Missing Sofa bed that was in description of room.

Family_with_children

8/10

Excellent

06 Jul 2026

Kathleen A.

Had to wait at front desk to check in for 20 minutes. Clerk was out walking around.
Stayed here last year, great stay. This year everything looks run down and tired.
Not even a hair dryer in room. Not going to book anymore stays here.

10/10

Exceptional

06 Jul 2026

David

The property was very clean and the room was nice.
We had never stayed at an extended-stay Hotel before, so it was
a surprise to not find a coffee maker.

I was a little disappointed that the Suite didn't have a King bed but it was comfortable.

Not much in the way of Breakfast

Partner

2/10

Poor

03 Jul 2026

Christopher

It should have had pull out bed but I didn't have it

Friends_and_family Family

2/10

Poor

02 Jul 2026

Charles

Front desk guy was nice . Not his fault there was dead cockroaches in our room. Hallway smelled like cat pee. We immediately cancelled and asked for a refund which was promptly granted. Staff were great, place itself was run down and unclean to say the very least.

Family_with_children

4/10

Poor

01 Jul 2026

Emma

Not clean at all very disgusting. Front desk was unkind. Fire alarm went off in the middle of the night and we waited for an hour and no one from the staff can to tell us we could come back in.

Partner

10/10

Exceptional

01 Jul 2026

Amanda

AMAZING STAFF//CLEAN PEACEFUL ROOMS! 10/10 STAY!

Self

8/10

Excellent

29 Jun 2026

David

The Hotel was very clean but an Extended Stay was a new experience for us.
Full Kitchen, including Dish Washer but not even a coffee maker. No Pots, Pans, Utensils. They might provide them, upon request but we didn't ask.

The \"Suite\" was large with a separate Bedroom but we were disappointed to find it only had a Queen bed.

They did have a lot of TV channels, including Showtime.

Only having one chair (Computer) would also be a problem

Don't bother with the breakfast

Partner

10/10

Exceptional

25 Jun 2026

Kushal

Clean

4/10

Poor

24 Jun 2026

Roy

This property was rundown and showed visible signs of long-term wear.
When we checked out, police where in the parking lot due to a disturbance at the hotel? This appeared to be a regular incident.
Would not stay at this property again!

Family

2/10

Poor

20 Jun 2026

Anthony

In 35 years of hotel stays I have never experienced the brutal incompetence or downright abuse I was subjected to at this hotel. After a 9 hour drive I parked at the hotel and walked, with limited time, to the burger restaurant nearby. I walked back to check in and sleep ahead of the 6 hour drive next day.
\"We're full\"- teenage slob behind the desk.
Congratulations. I have a reservation.
\"we dont have any rooms\"
BUT I RESERVED A ROOM. DO YOU HAVE MY R E S E R V A T I O N?
\" uuuu......ummmm.......yeah\"
THEN WHERE IS MY ROOM?
\"uuuhhh.. we're full\"
Oddly enough, exhausted from a lengthy drive and stranded with a meanigless reservation for which I'd paid, I got angry at this abuse.
MORVIN- the young slob behind the desk sensed that he'd screwed up and lept into action to rectify the situation......wait, no, actually, two of his fellow juvenile clowns joined in the abuse while MORVIN called the police.
I was ID'd escorted from the hotel that had screwed me over and had to pay double to sleep at the Holiday Inn nearby.
Hoping to get some explanation, apology, compensation, I went back to Extended Abuse America to speak to a manager. The same foul mannered idiot who yapped at me while MORVIN called the police was on stage next morning.
\"You have to leave or I'll call the police\"
These aggresssive juvenile halfwits are all I'm expected to deal with while no adult is accessible to deal with the mess THEY CREATED.
N E V E R A G A I N.

Self

2/10

Poor

19 Jun 2026

Ian

the room was not properly cleaned, the staff was not at the desk several times while i needed assistance, there is no ice machine or ice tray in my room, the bathtub had debris and hair (that was not mine) in it. there was no trash can in the bathroom. i’ve traveled a fair amount and this is by far the worst hotel i have ever stayed at, regardless of the price. I cancelled the rest of my 3 day trip after one night and checked out immediately in the morning.

Self

8/10

Excellent

16 Jun 2026

Paul

They charge less so you get less frills. Not much of a breakfast. It is in an a quiet area which is good.

Friends_and_family Friends

2/10

Poor

15 Jun 2026

Carolynn

Walking in it felt dirty and unsafe. I took video/photos of it because it was that bad. The window in my children’s room was cracked all the way across, the bathtub had hair all over it, as did the toilet. The room smelled like smoke and there was mold under the kitchen sink where the cabinet had leaked and was falling through. Immediately called Extended Stay to move us and they said they would escalate our case and to have my phone handy so they could reach me. They never called us back that night (or even now, 3 days later) so we called Expedia (how we booked it to let them know the condition of the property and tell them we had to leave and not stay there that night). We went somewhere else. Expedia is working on our behalf to get a refund.
DO NOT STAY AT THIS PROPERTY!!!! The people staying there are a different level and we had safety concerns.

Family_with_children

4/10

Poor

14 Jun 2026

Kennedy

Property is very run down and the room was not clean. I would not have stayed more than one night. The pull-out couch was disgusting and not usable.

Friends_and_family Family

4/10

Poor

12 Jun 2026

William

Very rude and not very helpful staff. Marginal cleanliness. Slept in until 11:15 on check out. Front desk attendant pounded on our door and then had proceeded to unlock the door, which is a complete invasion of privacy. Would not stay here again. Have not experienced service this poor before.

6/10

Pleasant

03 Jun 2026

Delbert

Room was outdated

Partner

2/10

Poor

02 Jun 2026

Monica

Mala decisión para nuestro viaje familiar, la puerta del baño estaba rota, por tanto no cerraba totalmente lo que impedía tener privacidad, no se podía usar el lavavo de la cocineta por que salía agua por todo lado, encima de la refrigeradora no han limpiado por lo menos en 2 meses, las ventanas no abren están trabadas el colchón del sofá cama sucio, manchado y tan viejo que se podia sentir los resortes y a todo esto, huele feo la habitación.
La entrada lateral apesta todo el tiempo a Marihuana, el desayuno es una burla y para rematar nos sonó la alarma de incendio 2 veces a la madrugada y nunca vi a alguien del personal que se disculpara o justificara el inconveniente, tuvimos que salir y esperar a que los bomberos nos digan que podemos entrar.
Ahhh y nadie te explica que no hay servicio así que no te arreglan las camas, ni limpian ni cambian las toallas en las 3 noches que estuvimos.
Las tarjetas para abrir las puertas no funcionaban cada que regresabamos.
Las personas que atienden fueron amables,pero solo una persona para todo.
Esto fue una pésima experiencia y tristemente al comentar esto en el check out nos dijeron que esto pasa seguido.

Family_with_children

2/10

Poor

31 May 2026

Mitza

Place was not even close to what it shows in the pictures. There was roaches in the room hair in the tub. Not recommended

Family_with_children

6/10

Pleasant

31 May 2026

Jessica

The property was ok, but good for the price. The room was large but out of date. There were some cleaning issues as well-my sink was clogged, and it looked like it hadn't been cleaned for a long time with the amount of gunk built up. The area behind the toilet was either dirty or leaking. The shower and counters had stains. The couch had some pretty gross stains as well. The bed, however, seemed new and sheets were clean. The pillows smelled iffy so I didn't use those. Safety while in the room was fine-locks worked and it seemed secure. However, the exterior doors were propped open the whole time. That was a little alarming. They do have key card access for the doors but they were either taped so they wouldn't lock or propped open by a rock. The breakfast was supposed to be \"grab and go\" but nothing was out when I looked. There was coffee. Even with all these factors, it was a good deal for the price paid.

Self

2/10

Poor

23 May 2026

John

2 fire alarms went off over the night

Self

2/10

Poor

22 May 2026

Joshua

There was no mattress on the pullout couch, they had no pillows, sheets or blankets for the pull out couch. Also we had to evacuate the Hotel twice at 2 amd 4 am for a fire alarm issue.

Friends_and_family Family

2/10

Poor

17 May 2026

Cayla

First room didn’t have what I paid for, no sofa at all, second room had a sofa but no bed in it. Bathroom
Door was broken and it was dirty in the room also it had small roaches. Immediately cancelled.

Family

2/10

Poor

17 May 2026

Courtney

Floor was disgusting. Used about 10 towels as rugs. Fire alarm went of at 11pm in our room for no reason. Not a hair dryer in the facility, so had to run to nearest Target. I can deal with dated rooms, but they should at least be cleaned. Poor Roger, only person there working. He was great, everything else was not.

Friends_and_family Family

6/10

Pleasant

17 May 2026

Chelsea

The rooms definitely need upgraded. The bathtubs were chipped and the cabinetry was older too. Daughter slept on the sofa bed and that mattress had seen better days! Good to just sleep though!

Family_with_children

6/10

Pleasant

17 May 2026

Cathy

Staff wasn’t very helpful or courteous.
Smoke detectors malfunctioned our first night and rang two different times causing disruption of sleep and going outside in the middle of the night.

Family

4/10

Poor

17 May 2026

Natasha

3am wake up with the firearm going off because the back up in the sprinkler room.

10/10

Exceptional

14 May 2026

Jose

Great place to visit

Family_with_children

2/10

Poor

10 May 2026

Kimberly

Room was absolutely horrible, no coffee maker and dried dog poop on the floor, the place smelled ransid and dirty. Would not suggest staying. I did not even want to take a shower there because I felt gross and did not think that the shower would get me clean enough. Went to a planent fitness to take a shower when I left and only spent one day there. Ewwww stay way

2/10

Poor

07 May 2026

Alvaro

One of the worst experiences in a hotel ever. Smelled like animal waste. Sofa was dirty and stained.
Appliances were rusty and dirty.

Family_with_children

2/10

Poor

03 May 2026

Robert

First off, my terrible experience is not about the front desk staff or the room cleaning staff, this is all about overall management and state of the rooms. When we got to our room, the bathroom door was stuck open because it was completely off the track and the security latch on the front door was broken in two. I asked to switch rooms because the first one was totally not safe. The second room (THANKFULLY - you'll see why) had a functioning security latch on the front door, and had a bathroom door that closed 98% of the way but still didn't lock. By the time we left I had discovered more really gross things: booger on the wall, chewed up gum stuck to the bedpost, a dirty towel behind the toilet, a donut under the bed, flaking tub pieces, and mold on the bathroom ceiling. When I asked for more towels, they gave me towels that were clean but DAMP. During the stay our keys were deactivated TWICE and I had to bring them back again to the front desk. Middle of the night, someone unlocked the door but couldn't come in because we had the safety latch closed. I went to the front desk about it (I was already there reactivating keys) and they said they didn't know anyone was in our room so they gave it to another guest (or tried to).

Friends_and_family Family

8/10

Excellent

25 Apr 2026

Brenda

Make sure you bring dishes if you gone use the kitchen. Beds were comfortable room was clean

2/10

Poor

25 Apr 2026

Natalya

Besides the young man at the front desk, everything else was terrible. Room and mattresses in mold, little kitchen with old pieces of food on the wall and microwave. Just disgusting in general. We usually say that you get what you pay for but in this case I would stop there again for free. Luckily the front desk clerk was able to bring a cot with a clean mattress for us to use because one of the beds had a fully moldy mattress and there was no way to sleep on it. It was late at night and also did not have the option to go elsewhere. They also have signs that they are not responsible for if someone breaks in your car. At first I though it was standard to place signs like that until I saw a bunch of teenagers walking form car to car and pulling on the door handles. Look for better places to stay if you can.

Family_with_children

10/10

Exceptional

24 Apr 2026

Mara

Very clean all around. Rooms are super spacious, overall very quiet. Pretty decent for the price. 10/10 would recommend.

Self

10/10

Exceptional

17 Apr 2026

Nancy

The staff was super nice and always willing to help. Our room was clean I would definitely recommend this place. I would stay there again if I am ever back in the area.

Friends_and_family Family

4/10

Poor

17 Apr 2026

Binta

Room was clean but the place itself was terrible. Not clean and when i wanted to check out the staff wasn’t at the desk.

Friends

4/10

Poor

13 Apr 2026

Seth

When we went down to get breakfast at 8, the only thing we saw was crumbs.

Family_with_children

4/10

Poor

13 Apr 2026

Robert

The room ins only cleaned once per week. If you want fresh towels daily you need to bring used ones to the front desk for new ones. Breakfast Bar is only packaged granola bars, muffins and coffee. Rooms not that great, probably no updates since it was built. I had to get pillows for the bed from the front desk, none were on the bed at arrival. Lastly, be sure to lock your vehicle and do not leave valuables in them at all. Avoid this property if you can, definitely don't bring a family here.

8/10

Excellent

12 Apr 2026

Emily

No pool as advertised. We were supposed to have two beds and only got a room with one bed and a pull-out couch. The couch bed had stains. They need to make aesthetic repairs. The staff was kind and showed me the room before I decided to stay. It was clean, no bugs. We decided to stay because we needed a place to sleep for 5 hours. Had dance comp and not time for travel back home.

Friends_and_family Family

4/10

Poor

06 Apr 2026

Timothy

Checked in late Saturday and TV and phone not working. They said they will fix it tomorrow. Late return and they said that the maintenance man didn’t come in and gave me a different room. At least the tub isn’t pealing and looks filthy like the other room. Exterior is riddled with overflowing trash cans and a pee bottle in the parking lot. At least it was only $278 for four nights. Clientele is from the rough side of the tracks. First night awoken by yelling in the hallway. The light fixtures in the room are trashed and the overall appearance is run down and is in need of remodeling. Probably hasn’t been updated in 30 years. Second room the bathroom sink was clogged and took forever to drain.

Self

2/10

Poor

02 Apr 2026

Catherine

Room was falling apar. non functional bathroom pocket door, dirt, grime and dead bugs all over the floor. The sink and shower curtain were coming off the bathroom wall. Door lock was broken in half and still hanging on the door itself. No AC in room or unit. Extended stay without tue amenities-not even a hairdryer. Woke up to expect breakfast-dining area was dark. Nothing avaliable and the entire frint enferance and lobby was pungent with the smell of marijuana.

Friends_and_family Family

6/10

Pleasant

22 Mar 2026

Shannon

the bathroom needs some TLC,
the hallways does not smell pleasant

Partner

2/10

Poor

18 Mar 2026

johnte

Had 2 rooms gave me wrong room. Second room at bugs in it

10/10

Exceptional

05 Mar 2026

Erica

The Kitchen was in good shape

Family

6/10

Pleasant

05 Mar 2026

Jessica

Parking easy and secure, Time for this hotel to remodel and update. The eighties called, they want their cabinets, appliances. and bathtubs back. The coating on my tub was peeling. The inside of the dishwasher was a biology project, and the refrigerator was rusty

Self

4/10

Poor

23 Feb 2026

Craig

room was left dirty, floors were all sticky, food on the walls and on the ceiling and dishwasher drain hose line was disconnected from the garbage disposal and while washing the dishes water came flowing out from the bottom of the cabinet under the sink.I re attached but will need secured with a screw driver. My fiance went to walmart and bout a mop to re clean the sticky floors and wipe down the food on the walls.We ended up leaving a day early

Partner

8/10

Excellent

15 Feb 2026

Irene

Staff was courteous. Rooms were clean

Leisure Family

8/10

Excellent

03 Feb 2026

Howard

It could have been a little cleaner. Could've had a coffee maker. Staff was good.

Business

4/10

Poor

13 Jan 2026

Elizabeth

Inner Front doors were locked upon arriving and had to call from the lobby phone which the staff picked up and hang up.
Staff had to “ check if the room was ready” despite checking in after 11 pm and then the room had no shower curtain

6/10

Pleasant

27 Dec 2025

Rondalyn

I’ve stayed here many times and things were usually pretty decent. This time, the fridge didn’t work, only some of the buttons on the microwave worked and the toilet didn’t flush. So there’s that…

Self

8/10

Excellent

27 Dec 2025

Tiauna

Great place

2/10

Poor

21 Dec 2025

Aaron

The hotel is independently owned and is poorly maintained. The bathtub was visibly dirty, chipped, and outdated, raising serious cleanliness concerns. Overall upkeep is lacking, and customer service does not seem to be a priority. The “breakfast” offered was a grab-and-go muffin, which was disappointing and not worth the price of the stay. I would not recommend this property.

Self

2/10

Poor

07 Dec 2025

Prince

Room was dirty, tub was dirty, sink was dirty. Cabinets were falling apart, curtains hanging low over the heater. Blankets on bed looked dirty. I will never stay at this location ever again.

Leisure Self

2/10

Poor

17 Nov 2025

Calvin

Room not well kept the whole hotel trash

Self

2/10

Poor

09 Nov 2025

Terry

There was cockroches in are room. Hallways are dirty.

Leisure Family

4/10

Poor

02 Nov 2025

Holly

The room was very dirty and had stains on the walls. The floors were black and had black stuff around the floor joints. Not to mention the room smelled like mold really bad.

8/10

Excellent

02 Nov 2025

Michael

The place was in mild disrepair but it was okay... Essentially you get what you pay for. Nothing great nothing terrible.

10/10

Exceptional

30 Oct 2025

Chris

For the price it was perfect!!! Staff was great!

6/10

Pleasant

29 Oct 2025

Clifford

Sticky floor in room. Tub needs replacing, Food was very sad. Coffee, granola bar, muffin and not much else.

Partner

2/10

Poor

20 Oct 2025

Raghavan

Bad odor

Business

2/10

Poor

19 Oct 2025

Robert

Coping was coming off the walls. Chairs were stained. Room smelled. Safety equipment seemed out of service

Leisure Family

2/10

Poor

14 Oct 2025

Danielle

The room smelled of mildew and stains was on the sheets. As we were leaving we seen a roach in the hallway. We did not stay here as we checked out 10 mins after Check in with a refund

4/10

Poor

12 Oct 2025

Justin

Exactly as expected… not kept up well, kind of gross, lots of stuff broken, smelly, but cheap.

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

David

An awsome stay great area

10/10

Exceptional

05 Oct 2025

Heather

It was clean. It was nice for a cheaper room. The bed wasn’t very comfy. I did hear dogs barking in the other room. Also, there is a smell in the hallway and then also you had the smell of different foods and things.

Leisure Family

2/10

Poor

04 Oct 2025

Joshua

Disgusting

This place was a nightmare from the moment I walked in. The hallways reeked of cigarettes, and there were cigarette butts all over the ground like no one even bothers to clean. The shower had hair in it—clearly not cleaned after the last guest—and to top it off, there were exposed wires right next to the air conditioner! Completely unsafe and filthy. I don’t know how this place is even allowed to stay open. Do yourself a favor and stay far away!

Friends_and_family Family

10/10

Exceptional

17 Sep 2025

Stephanie

I would have liked a little more breakfast options.

2/10

Poor

13 Sep 2025

Irianna

Booked a room for my spouse around 11:55 pm. At 12 am booking was auto canceled. I received no notification of cancelation. My spouse arrived at 1:30 am exhausted and they did not let her check in. Staff said she must call the next day for resolution but they charged her for the hotel room at the end without stay. Expedia also could not help as they had charged Expedia. I and Expedia staff called the hotel and I faced with a terrible customer care. Hotel manager also refused to provide a refund. Real bad experience booking a hotel room there.

10/10

Exceptional

06 Sep 2025

Stephanie

Staff was very friendly!

Leisure Self

6/10

Pleasant

01 Sep 2025

Robert

Room (328) was not very clean. Garbage can still had trash from previous guest. Bathroom sink needs a good cleaning. Refrigerator light hanging down from wire inside fridge. Elevator floor very dirty. No coffee pot in room. No hair dryer. Staff was attentive when they came to front desk. Would prefer getting a paper receipt at checkout, instead of by email. Would not stay here again.

Leisure Self

2/10

Poor

29 Aug 2025

Ajay

Extremely poorly managed

Leisure

2/10

Poor

27 Aug 2025

Jessica

Not again

The sheets were literally covered in tobacco and I Was told nobody there could clean it but they gave me clean sheets. The comforters were filthy, the upstairs hallway smelled like vomit. It wasnt pricy, but I would NEVER stay here again

Friends_and_family Family

10/10

Exceptional

25 Aug 2025

Jermaine

Overall awesome!

Friends_and_family Family

2/10

Poor

24 Aug 2025

Amy

Horrible front desk service and awful smell.

The hall ways smelled horrible. The rooms were dirty. And I my card stopped working so I went to the front desk and the guy working was sleeping in the back with his tv up so loud he couldn’t hear me yelling for him. I called the front desk to wake him from my phone and it went unanswered. Finally my bf has to go into the office and wake him and he had a very bad attitude pushing my bf. Then the key card still didn’t work so I had to go back down and he wouldn’t come to the desk instead he asked what I wanted from the back room. When I told him it was still not working he said well don’t put it near your phone. I informed him I didn’t. He had a bad attitude and shouldn’t be working there. He didn’t even answer the phone.

Friends_and_family Family

2/10

Poor

23 Aug 2025

Rainier

Room smelled like cigarette smoke, even though the entire property was listed as non-smoking.

8/10

Excellent

21 Aug 2025

Verified traveler

Cheap, Clean, with Friendly Staff, but Outdated

My stay here was okay, probably better than I expected when I arrived on the premises. The staff are excellent - very friendly and doing the best that they can. The room was outdated but pretty clean. The furnishings are old and part of my shower broke on my last day there (and the staff were very accommodating and allowed me to shower in another room). Had I looked a little harder, I could have found a more modern hotel at the same price. If you are going cheap because you basically only need a place to sleep and shower, then this is doable, but I'd take the time to find something more comfortable and updated and even pay a little more.

Self

4/10

Poor

21 Aug 2025

Sridhar

Little.spaciois

2/10

Poor

15 Aug 2025

noel

The place needs a major upgrade. If we didn’t get in so late we wouldn’t have stayed

Friends_and_family Friends

2/10

Poor

15 Aug 2025

Brieeyre

Garbage

By far the worst hotel ive ever stayed at. It was disgusting the shower was covered in black liquid when we arrived and there were blunt roaches littered throughout the room. The workers seemed like crackheads and cared more for their ciggarettes than assissting customers. -10/10 experience

Friends_and_family Family

2/10

Poor

14 Aug 2025

Gawain

Very dirty property with awful smell and very outdated amenities. I stayed one night and checked out and went to another hotel down the road. VERY DISAPPOINTED!

Business

8/10

Excellent

14 Aug 2025

Brenda

Descent place. Grab and go breakfast as described.

Leisure Family_with_children

6/10

Pleasant

13 Aug 2025

Brendan

Your absolute cheapest option to get a lot of people out of the weather and into beds at the same time. Which of course comes with some tradeoffs--deferred maintenance, a bricked-in pool, an array of unpleasant smells as you walk down the hall, etc. I did not see any vermin and the sheets were clean. Otherwise, you kinda get what you pay for here.

Business Self

4/10

Poor

10 Aug 2025

Sanjay

Bad experience.

Dirty, filthy room conditions. Stain on chairs, fridge and pillow. See pictures. Bathroom door didn’t close properly. Property inside and outside requires cleaning and maintenance.

Friends_and_family Family

2/10

Poor

05 Aug 2025

Correen

Trash in elevator. Breakfast is a joke. Door to come in broken. Took over 15 min to check in. Hallways smell

Friends_and_family Family

2/10

Poor

03 Aug 2025

PRITHWIRAJ

I booked this hotel well in advance. Upon reaching after 6 hours of driving, the staff says there’s no room at 9:30pm !! Upon requesting to grant the room, they just straight away rejected stating no rooms. They sent to another hotel nearby which is shabby and small room with no space to sleep for 4 members!!

Stay away from this hotel and not at all trustworthy!!

Leisure Family

6/10

Pleasant

03 Aug 2025

myint

Not bad
Clean
Only one soap bar, whereas it should be provided more
The sink was blocked
I think , it should be properly taken care of after each guest leave

Friends_and_family Family

4/10

Poor

02 Aug 2025

Kristle

The staff was kind. However the facility was very dirty. The whole building smelt like smoke and the room smelt verh strongly of mildew. The sheets and bedding felt damp, the rooms floors were filthy, i wiped up a small water spill and the wash clothe was so dirty afterwards. You could hear every single noise from surrounding rooms and the yard was in severe need of beind mowed. Staff was friendly and that was the only positive. I would not reccomend staying here to others.

Leisure Family

6/10

Pleasant

27 Jul 2025

Anthony

This facility is outdated, rundown, and lack appropriate amenities. My room keycards need to be re-programmed 3x in 2 days.

Leisure Family

4/10

Poor

27 Jul 2025

Kyna

The staff was very nice but the facility was very dirty. We had to buy cleaning products and clean and treat mold in the shower. I would normally just leave and find somewhere else but all the hotels were booked. If you are allowing independent ownership thats great, with that, your name is on the hotel there may need to be a standard of cleanliness that should be monitored. Again, the young man at the front desk was amazing.

Leisure Family

6/10

Pleasant

26 Jul 2025

Aayush

really nice, friendly, and helpful staff, just poor cleanliness, you get what you pay for tho

Self

4/10

Poor

23 Jul 2025

jack

There was absolutely no breakfast whatsoever when it said that there was breakfast there was granola bars and hot water f****** terrible always stairwells a mess

Business Self

4/10

Poor

18 Jul 2025

Robert

Not worth the money

The place is very outdated and dirty. Norhing looked sanitary or clean.

Friends_and_family Family

2/10

Poor

17 Jul 2025

Jennifer

Looks ghetto on the outsdie , inside not to bad . But was at check in and there was a bunch people standing around all talking at the check in cussing and carrying on. Beds had stains on sheets and beds, said there was free breakfast i go down that morning and theres nothing there..only one cleaning lady so you cant ever find the lady at desk.

Leisure Family_with_children

2/10

Poor

14 Jul 2025

Justin

Staff was great, unfortunately the room and hotel in general was dirty. Not swept. Constantly smelled of smoke even though it was smoke free. Side door to get in never worked with our key. Found someone’s sock behind a dresser in our room. Crumbs on and in couch and pull out bed. Shower was dirty. The fire alarm went off at 8 in the morning so I woke my son up and rushed him down the stairs just to find out it was a false alarm. They advertise breakfast, but it is only packaged muffins, granola bars and packaged oatmeal along with coffee. Wouldn’t recommend and definitely will not be back.

Leisure

8/10

Excellent

13 Jul 2025

Verified traveler

There was a rowdy customer talking about fighting with the owner. We had no shampoo/conditioner or bath soap in our room. I had to call the front desk I thought that we didn’t have hot water in the shower, but it turned out that the water handle was installed backwards.

Friends_and_family Family