Name: Quality Hotel Conference Center Cincinnati Blue As
Address: 5901 Pfeiffer Road, Blue Ash, 45242, US

8/10

Excellent

20 Jul 2026

Rebecca

The first time I stayed here, it was because I had booked somewhere else and it was NOT at all clean so I had to find a place last minute and this was the closest and within my budget. The room was clean and comfortable but could use a little updating. The bed was comfortable but my family did say that the pull out sofa bed left a lot to be desired. When I needed to stay in Cincinnati again, I chose to stay at this hotel again because I knew what it was like. I can't figure out if the owners recently purchased it and and working on renovating the conference center or if they are leaving it as is. The whole middle area is run down (empty pool, dying indoor plants, closed restaurant) but the rooms are well maintained and that's all I needed for a night stay. It's a quirky spot to stay and you have to be OK with the property not looking great. But I felt safe when I stayed there (there weren't too many people at all) and it was comfortable.

4/10

Poor

27 May 2026

Elonda

This place looks and was very spooky. The staff was very helpful in trying to accommodate me and provide me with the necessities that I needed. I needed a handicapped accessible room. There was none available. My room only had two queen size beds, and tv; there were no microwave or refrigerator in my room. There were no hot breakfast only cereal. The place looks like it is going to close for good. Very, very scary and spooky.

Friends_and_family Family

2/10

Poor

24 May 2026

Jaclyn

I walked in and get into my room (1 of 2 for the family) and to start off there are cigarette burns in the sheets. Right after seeing that I saw rips in the curtain. In the one of the beds there was a wrapper, hairs and yellow stains. One of the room’s smoke detectors was disconnected. And another bed had a comforter stain. None if the rooms had refrigerators. And for those that care, the pool in the main gathering place was empty. It seemed like a ghost town. Not a great experience.

Family

10/10

Exceptional

21 May 2026

Tracy

I liked the place. The building itself was a little old but my room was nice and clean. I would stay there again

Self

4/10

Poor

18 May 2026

Andrea

Looked like a ghost town. Nothing was open or functional. The only amenity that could possibly be used was the fitness center. They shouldn’t charge more than $75 per night until they get the place functional again.

6/10

Pleasant

18 May 2026

Dexter

Old property that needs renovation but has promise

4/10

Poor

18 May 2026

Meghen

Bed was ok, shower was good. Place is pretty much abandoned. Looks like a scene from the walking dead inside. Smells like MOLD

Partner

4/10

Poor

17 May 2026

CHEPHREN

Let me start with this booking was last minute for friday Because I needed a place for me and my son to stay for his game on saturday. Given that it was the blue ash area of ohio a pretty affluent area.I figured the hotel must have been at least fairly nice. I also looked at the pictures, and the pictures look like the place was bright, colorful and well maintained. What i got was the opposite. For starters, the entrance to the hotel is not well lit, and there really isn't a sign that points.You directly to it, so I didn't really believe my g.P.S at first, when it told me where I was going, it literally looked like I was turning into nothing. When we did pull on the parking lot, we looked around.There were a few cars but not a lot.There was still enough that we could get a parking spot right up front of the hotel. We checked, inThere was an absolutely nobody in the lobby until we have a pleasant woman greet us. She checked us in and gave us directions to our room. The place looked dated and very dead. I assumed due to night time (11pm) and off season. The hallways were not well lit. We got to the room and loked around. Again very dated look which wasnt a big deal for the until we found other issues. The phone wasnt plugged in, the curtains were ripped and my sons bed had red on the covers which i hope was just a red stain and not blood. (Pulled it off). The shower was luke warm water. And the the breakfast was literally cereal. Expedia should remove this listing.

Family_with_children

4/10

Poor

27 Apr 2026

Majid

Cereal for breakfast. I didn't like my stay.

Friends_and_family Family

2/10

Poor

22 Mar 2026

Barbara

Will never stay here or encourage anyone else to stay at this facility, everything that it displays on the website is COMPLETELY OPPOSITE of the actual facility. No locking outside doors, our room door wouldn’t lock either, old and very outdated, cold and mildew smell. We literally checked right back out and into a better hotel.

Family_with_children

2/10

Poor

17 Mar 2026

Eric

This property needs to be delisted. When we arrived there, there was no single car in the parking lot. The place is dark. The outside landscape seemed like it has been abandoned. There was no front desk person and we waited a couple of minutes. It was so scary. We decided to go somewhere else. Unfortunately, I made prepaid reservations for two nights. The Expedia was only able to give me one day out of two nights. Stay away from this property.

Family_with_children

2/10

Poor

10 Mar 2026

Elaine

Dilapidated curtains torn towels stained elevator stuck security door unlocked. Would never stay here again

Partner

2/10

Poor

03 Mar 2026

Royce

Stay was terrible we only stayed one night and what's worse is Hotels.com won't give me my money back for the two nights I didn't stay even though the manager from the hotel called hotel .com and approved my reanbursment and the representative refused to give me my refund

Friends_and_family Family

2/10

Poor

19 Dec 2025

Ken

The only lady we had contact with was at the front desk and she was very nice. Ivery accommodating. Problem is the hotel needs to shut down. It was probably only eight guests in the entire building that evening. Our room had several dead roaches in the bathroom one of the two TVs wasn’t working. We were remotely placed around the backside of the hotel. I was concerned about security. I didn’t wanna leave my car there overnight. We decided to leave about 830. I called the hotel front desk and told him we were leaving the keys.

Business Partner

2/10

Poor

17 Oct 2025

Diane

Our first impression was that the hotel was deserted. Only very dim lights in the lobby and hallways. Ripped upholstery on lobby furniture. Ceilings with water damage. Stained upholstery in our room. Our room was not at all as described. Had no refrigerator or microwave as in the description. The front desk clerk brought some to our room. Both were damaged - looked like frat house hand me downs. Would not stay here again.

Partner

2/10

Poor

17 Oct 2025

lisa

Our door key never worked.We must have been downstairs ten different times, the hotel is literally a maze and huge... None of the ice machines worked, and there was absolutely zero options for breakfast.Just cold cereal, juice and yogurt...

Friends_and_family Family

4/10

Poor

15 Oct 2025

Cynthia

Quite because hardly nobody was there

Leisure Family

8/10

Excellent

12 Oct 2025

michael

The hotel seems barely functional. The ice machines are all broken, Beth faucets won’t shut off, stairway carpet is patched with duct tape, complimentary breakfast is only cereal and yogurt, and the exterior is overgrown with weeds .
It appears 75% of the facility is shut down for various reasons

Leisure

10/10

Exceptional

11 Oct 2025

Tanayia

My stay went well

Friends_and_family Family

6/10

Pleasant

26 Sep 2025

Jennifer

What a wake up!

Woken up by management banging on my door at 11:30pm accusing me of multiple calls to the front desk and hanging up. Manager came in and unplugged the phone from the wall. No apologies or accountability that their equipment is crap.

Business

2/10

Poor

21 Sep 2025

Michael

Run for your life. This is not the same hotel

If you are expecting the same hotel and rooms portrayed in the photos keep looking. This is not that hotel. The photos you see are of once nice and great hotel. This is no longer. The reality of this hotel is that is in now run down dirty broken shell of what it once was. (No exaggeration) We arrived to an empty parking lot with grass growing up through the cracks in the pavement. Went in. Checked in. Walked through the hotel to our room. It is all run down. Moldy tile ceiling tiles with water damage all over. Plants that have not been watered in years it looks like. All dead except the fake ones. Everything is covered in dust and dirt. The photo of that pool area in the photos. Imagine that abandoned for 10 years and that is the current state. The room smelled like cigarettes. Pee stains on the mattress cover. Not someone peed on it and it had been washed stain. Bright Bright yellow not been washed pee stain. Door knobs falling apart. The outside doors, no need for a key card they are just broken. Anyone can just go in and out as they wish. If you took the time anyone could probably walk in the back door of the hotel just go shake a door knob you have a free room. I have seen some shady dirty cheap hotels in my day. This one takes the cake no doubt. We were there 15 minutes and said no thank you. Checked back out and went to a different hotel. I can't even imagine what the breakfast would of been like. I wish we would of taken photos.

Business

6/10

Pleasant

20 Sep 2025

Kimberlee B.

An old Crown plaza probably awesome in its day. No refrigerator or microwave in our room, breakfast a joke, cold cereal, hot cereal and a piece of fruit, maybe yogurt. No to go cups with coffee. Staff sitting outside when we arrived outside smoking weed.

Leisure Pet

6/10

Pleasant

17 Sep 2025

Whitney

Hotel

The pictures online made it look better than what it really was. It was very outdated. The beds were so broke down they were very uncomfortable we woke up hurting so bad after sleeping on the mattress. It wasn't nasty but it just wasnt what i was expecting at all. There is a bob evans and a gas station right in front of the hotel. They had a heated pool which was very very nice. The bottom of the pool looked very nasty but i guess it is just stained. I will probably not stay there again but i guess for $100 you get what you pay for. And the staff was really friendly .

Friends_and_family Family

8/10

Excellent

15 Sep 2025

Eric

Under used facility.

The room was clean and comfortable, if showing some age. I was surprised at how empty the hotel appeared. The breakfast was wanting but since there is a Bob Evans in easy walking distance, this was not an issue. It is very easy location to get quick access to I-71 and therefore most everywhere in town.

Self

2/10

Poor

15 Sep 2025

Jennifer

I wish I could give zero stars. Couldn't figure out which entrance to go in, drove around the building twice. A side door appeared to have some access, the front door where I finally did enter was woefully unlit, a single staff person behind several signs that were off putting. I did not feel comfortable so I left and Expedia will not credit me back because the property won't agree to it. I think Expedia should pull this listing from there offerings and refund my money, but it was booked under a no cancellation policy and so they won't.

Now Expedia won't submit this review. It says I have profanity that needs to be taken out. There is none.

Business

4/10

Poor

14 Sep 2025

Charles

Sheets were very very very dirty

Business

4/10

Poor

02 Sep 2025

Jonathan

Old dirty carpet, Vomit in stairwell, broken elevator, Breakfast offerings were Cereal and Luke warm coffee. It felt like you were in an abandoned building from the 90’s

Leisure Pet

8/10

Excellent

01 Sep 2025

Haley

Not a looker, but very enjoyable experience

When arriving, this hotel doesn’t look like much from the outside. However, the lobby area, pool area, breakfast area and rooms were well maintained and clean. The service we received was amazing. We booked this hotel for a one night trip to Cincinnati and the hotel accommodated our group of six very well. We spent the evening playing in the pool. The pool atrium was warm and clean. The pool water was warm and had jets running continuously filtering more warm water making the experience very enjoyable. The beds were firm, pillows soft, and the AC was strong and cold.

Overall, first impression wasn’t great, but I am very pleased we gave the hotel the benefit of the doubt.

Friends_and_family Family

8/10

Excellent

01 Sep 2025

Anna

Plenty of things nearby including a gas station and Bob Evans right near the parking lot. I read a lot of horrible reviews and considered canceling last minute, so I will try to address the things I read. Yes, the pool has weird hours and live plants which make it look in disrepair. Yes, there need to be updates- painted outside and better furniture in common areas. Breakfast in the morning is seriously lacking compared to other places. Our keys were not working, but the manager came in because it was a simple battery change on the door. The room was clean. The staff was always there the moment we came in and they worked really hard to address the needs of every customer at all times. It is a hotel and it serves its purpose- providing a safe, clean stay with easy access to area dining and travel needs. I would stay there again. People who give this hotel very bad reviews are obviously expecting the Waldorf. This is a middle of the road place for middle of the road people.

Leisure Partner

10/10

Exceptional

25 Aug 2025

Linda

Very clean and comfortable. The people working there were helpful and welcoming. Definitely would stay there again. Linda

Self

4/10

Poor

24 Aug 2025

Kymberly

This hotel was nothing like the photos. There was trash everywhere. The room I had smelled like cigarettes so bad. The atmosphere was inside was hot a muggy. The ice machines didn’t work the vending machines didn’t work. We were told we’d have conjoined rooms but upon arrival they didn’t even have those available apparently. The pool was messy, and never opened during the day we had to ask.
breakfast consisted of just cereal, and a bag of apples. No wonder they don’t offer refunds or cancelations - a lot of people would be requesting them!! We were very disappointed in it.

Friends_and_family Family

2/10

Poor

21 Aug 2025

Raycole

This Hotel Looks Abandoned from the outside. It's in desperate need of Landscaping. The pool area has paint chips inside and outside the pool. That could possibly be Lead paint or make people sick! The Website pictures misrepresent this Hotel. I WANT MY MONEY BACK ASAP!!! I will be contacting Expedia for a REFUND!

Leisure Family_with_children

6/10

Pleasant

20 Aug 2025

Krystal

The property is very ran down. The pool area is not accessible unless you walk down to the front desk and ask them to unlock it. Towels are necer stocked. Key cards do not consistently stay activated. The only ice machine is on the 6th floor. There is rarely anyone at the front desk you have to wait for them to come. Breakfast is only 2 types of cereal.

Business_and_leisure Family

2/10

Poor

19 Aug 2025

Rita

There was black mold at the front desk. To use the elevators you had to go to an older section, with no AC in the halls, and smelled like mold.
The halls and my room was clean and I didn’t smell the mold in there.
The weed were grow up around the building, I thought at first it was closed.

Leisure Self

6/10

Pleasant

17 Aug 2025

MARGE

The elevator was filthy as were the floors. The only ice machine was on the 6th floor and I was on the 4th. The “breakfast” was cereal, apples and a yogurt cup. There was only powdered creamer.

Leisure Family

8/10

Excellent

17 Aug 2025

Untouchable

Actual bacon eggs sausage orange the beds are good

Leisure Self

2/10

Poor

16 Aug 2025

Aslam

Worst accommodation ever. Room was not clean and AC was not working. It says dinning included but there was no proper breakfast

Leisure Family_with_children

4/10

Poor

16 Aug 2025

Hildie

I like the location and easy access to both Kings Island and the downtown areas along with a short drive to restaurants, other attractions, and grocery stores. The front desk people were polite but seemed to be the only staff on site. I had to pay at check in and i think i would not have stayed and changed hotels if i had not payed up front. The place seemed to be a ghost town, only a handful of cars in parking. I did not see any cleaning staff. The pool was ok and a needed respite in the heat feom the days but there were piles of garbage in all the corners by the pool. I had to ask for fresh towels every day including for the pool. The building was run down with obvious ceiling leaks in places, dirty walls, cracks in walls. The beds were ok comfort, we slept well enough. The \"continental breakfast\" was just crappy stale coffee, stale cereal, and questionable milk. Continental breakfasts usually have other fresh options so that was disappointing. There was no room fridge to bring back fresh options to keep to snack on so we HAD to go out for food every time. We spent as little time as possible there. If i knew how this place actually was and not the dressed up photos, i would not have stayed here.

Leisure Family

6/10

Pleasant

14 Aug 2025

Betty

The sofa bed didn't have a blanket or pillow. Was told everything is inside the sofa bed. Well it was not!!! Also tub did not drain. Seems to me if it was properly cleaned housekeeping would have reported the situation.

Leisure Family

4/10

Poor

14 Aug 2025

Marcia

The hotel is tropical on the inside. The pool is nice, but the heat and humidity radiate throughout the hotel. The room we were assigned had no air conditioning. Did not stay.

4/10

Poor

12 Aug 2025

Jodie

The description didn’t match the property. Thought it was a vibrant and well maintained property. It isn’t I’ll bet there hasn’t been a convention in 10 years

Desk man was excellent and tried and succeeded in getting us fridge microwave,soap. He had to find another room since when we opened door the beds weren’t made. Then the keys wouldn’t work on second room

Property very run down. While a sign in parking lot says there was a restaurant and bar there are neither

Breakfast also subpar. This is second time in a month the Expedia description was far from reality

6/10

Pleasant

12 Aug 2025

Sujay

Breakfast options were limited.
Staff was not around when we came in at night.

Leisure Family_with_children

4/10

Poor

11 Aug 2025

Courtney

The hotel is in bad condition and the air was not working properly. It was hot everywhere in the hotel.

Business Self

2/10

Poor

11 Aug 2025

Sue

Air didn’t work, rundown hotel, hot in main floor and felt unsafe location.

Leisure Family

2/10

Poor

10 Aug 2025

Paul

Whoever is rating this 5 Star is not telling the truth. Avoid. Seriously. Dirty sheets, noisy, room smells, carpet filthy, feels unsafe just for starters.

Leisure Self

8/10

Excellent

10 Aug 2025

Niaura

My stay was very nice. The front desk was very kind to us and personable.

Leisure Family

4/10

Poor

10 Aug 2025

Cayla

Our first room was smelt so bad of smoke our clothes smelled of it. Tub was corroded couldn't turn the water faucet on . Switched rooms . Rooms very outdated . Pool was decent lots of chipped paint . Out dated cushions by pool. Breakfast was cereal and oatmeal and for a person who's allergic to gluten couldn't eat.

Friends_and_family Family

6/10

Pleasant

10 Aug 2025

Mark

The property is very dated and doesn't seem like it's being maintained well. Landscaping is non existent outside or in the atrium. The pool had used towels laying around in several places left behind well after it was closed. The room door handle was worn out and hard to use. Toilet paper holder fell out of the counter in the bathroom. The pictures are misleading as well as the description. The continental breakfast was very limited as well.

Leisure Partner

10/10

Exceptional

09 Aug 2025

Christian

Loved it

8/10

Excellent

07 Aug 2025

Michelle

The property was clean and the people were kind, needs a better ‘breakfast’ as there were 2 cereal and options, oatmeal packets, and an empty apple juice container by 8am. Could use some paint, but overall very cool place.

Leisure Family

4/10

Poor

06 Aug 2025

Sarah

Disappointed this time. We’ve stayed in the past and it was nice. This time, they’ve cut the

4/10

Poor

03 Aug 2025

Angela Jewel

The property should be closed for renovations

Leisure Family

10/10

Exceptional

03 Aug 2025

Megian

It was nice and clean

Business_and_leisure Family

2/10

Poor

02 Aug 2025

Makiyah

Beds were very little; remote barely worked to turn tv. Bathroom was dirty and you could only take a shower the knob wouldn’t go down for use. Breakfast was not served. Room was hot as hell like just terrible

Leisure Family

2/10

Poor

30 Jul 2025

kevin

Whether one or two, roach motel. Smoke detector went off at 5 in the morning Saturday, then at 8. Furniture looks like it came from a second hand thrift store. The place is humongous but independently own run. Since this was Cincinnati Music Fest weekend I’m sure there will be positive reviews. Just in my opinion.

Leisure

8/10

Excellent

27 Jul 2025

armstina

The property is 2 minutes to the B.P gas station and 2 minutes to highway. It has a pool and free breakfast. Only thing that was a inconvenience was there was no soap or refrigerator/ microwave in the room, other that that perfect stay

Leisure Self

4/10

Poor

27 Jul 2025

Sandtricia

No air conditioning

Business_and_leisure Partner

8/10

Excellent

27 Jul 2025

Brian

Not bad

6/10

Pleasant

26 Jul 2025

Verified traveler

Ok stay, poor area

The area felt a bit sketchy. Hotel was older, very big with few guests. Lobby & dinning area was hot as if AC wasn't being used. Its pet friendly, thats the reason i chose it...but i won't stay there again. As a single female, i didn't feel real safe going outside after dark.

Self

10/10

Exceptional

24 Jul 2025

Luis

Nice place thank you

Leisure

6/10

Pleasant

22 Jul 2025

Donald

This was a nice hotel for my stay but the maintenance around the elevators and ice machines on all floors need to be worked on. Several exit signs hanging by the wires, and elevator buttons drawn on with sharpie

Leisure Self

4/10

Poor

15 Jul 2025

Barbara

First of all ice machine not working. Had to go
Up to the 6th floor - only machine working. No refrigerator in the room. All doors were opened. Did not need a card to get in. Someone else's washcloth was hanging on our shower. Breakfast was ridiculous. One coffee pot. It looked like apple juice but didn't look too inviting. One cereal dispenser with Raisin Bran. That's it! Unbelievable! Don't plan on staying there again.

Leisure Pet

4/10

Poor

11 Jul 2025

Roseanne

The rooms was not properly cleaned well.

6/10

Pleasant

11 Jul 2025

Gerri

Our overnight stay here was mediocre. The alarm clock, phone, TV remote were non functionable and the shower had poor water pressure to shampoo your hair. Room smelled musty. Very poor \" breakfast bar \" and our keys were deactivated before we even checked out. Over priced room for the decreased quality and will not be stayng here again.

Leisure Family

6/10

Pleasant

11 Jul 2025

Joe

Generally not maintained and run down

Business Family

4/10

Poor

10 Jul 2025

Samantha

Sad time

Hotel is very run down. Only one person at front desk, needed to asked for enough towels and blankets even though our reservation was for three. Continental breakfast was just cereal and there was no milk inside and there was only flavor of yogurt. No type of muffins or bread in general. Very dark rooms. The lobby area was very dark as well and they’re the main dining room no more and also very hot. Our toilet cut flushing itself very disruptive of sleep.

Friends_and_family Family

2/10

Poor

06 Jul 2025

Afiya

Air did not work, very low water pressure and toilets were hard to flush

Leisure Partner

2/10

Poor

06 Jul 2025

Stacey

Not going back

Nothing was opened.
The pool was never cleaned never had towels in the pool area.
My room to my door was broken
My first room had bed bugs it was crawling on the bed at 11:32pm on our first night
The outlets did not work in the room neither
of them.
Had no refrigerator or microwave in the room such an inconvenience when you there for 4 days and you have children.
The breakfast was only cereal ( it was stale)
Milk ( it was out dated ), yogurt ( it was good), oatmeal ( no butter at all ), coffee it was limited and that was it.
No one had no ideas where you could go grab a bite to eat at for your family you better google it. Air was not cool on one of the rooms. Over all it needs a few up dates and a lot of things repaired.
The beds was not clean , nothing was cleant I had to clean my self and there was other peoples leftover dirty towels in the room still
My daughter was highly disappointed

Friends_and_family Family

6/10

Pleasant

02 Jul 2025

Vicki

The hotel at one time was probably very nice. The young man working was very accommodating and provided us with a mini fridge. The room was ok, bed was comfortable, bathroom needs work. The pool was terrible. Breakfast was awful. Property has gone down and needs updating. I am sure at one time it was great, but not now. I would not stay again until major updates are done. Also, one of the rooms on hotels.com does not even exist at the hotel.

Partner

6/10

Pleasant

30 Jun 2025

Verified traveler

OK for the price I guess

Good - Room air conditioning was good. Beds comfortable. Overall the room was fine.

Bad - No air conditioning in hallways. Broken lamp fixture - light bulb hanging from lamp. Ice machines broken. Cold water in room barely cold. Needed to get key cards re-keyed multiple times. Very slow-draining bathtub. Included breakfast had hardly any choices - no warm food. Dead tree in pool area.

Friends_and_family Family

8/10

Excellent

29 Jun 2025

Deborah

It was okay place need some work.

Leisure Family_with_children

2/10

Poor

27 Jun 2025

Toby

Mold infested Hot Box

The hotel was run down, dirty and hot. There were many spots in the building where water leaks are evident and no effort to remediate the mold has been attempted. The hotel is a health hazard and needs to be looked into by the County health inspector.
On the hottest days of the year all of the common area HVAC systems were not running, Hall temps were pushing 100 degrees.

Partner

4/10

Poor

25 Jun 2025

Vladimir

Room Very Old and Dirty, Building Run Down, Hotel Not Air Conditioned, Very Hot

Business Pet

4/10

Poor

24 Jun 2025

Chris

Breakfast was just cereal or yogurt. Hotel was once nice but needs some updating. Not sure what was smaller? The TV or food options at breakfast
T

Friends_and_family Family

4/10

Poor

24 Jun 2025

Verified traveler

Bathroom faucet broken with constant running water. Had to shut door and could still hear it. Mold on ceiling tiles, lots of water damage. Advertised breakfast, only had coffee served from dark bar. Stagnant musty smell. Low lit parking lot. People millng about outside. Strong stench of weed.

Friends_and_family Family

10/10

Exceptional

23 Jun 2025

BJ

Even though the property is old. They do keep there bedding and beds up to date. The beds were surprisingly comfortable. They supplied plenty of extra linens and towels and we didn't have to ask. My only complaint was we had requested a fridge for medical reasons and they were not able to get us one. She did offer the fridge in there area but unfortunately it was too far from our room and had to be accessible within seconds. At least she offered. Most places don't even offer. Also it would be great to know the pool hours. My son wanted to swim, which is why we chose the hotel. They were already closed by the time we would return for the evening. Continental breakfast was ok. Dairy free options would be a great add. Myself and others would like to see me variety. If I came back to that area and NEEDED a hotel I would probably stay here again.

Business_and_leisure Family

2/10

Poor

23 Jun 2025

Doug

We were shocked when we saw the hotel. It looked like an abandoned building and there was absolutely no upkeep of the grounds. The pictures on the Hotel.com website was a complete distortion of reality. I had conference meetings there 20 plus years ago and it doesn’t look like any maintenance or care has been done since then. The complimentary breakfast was laughable. There was a Bob Evan’s close which provided a great breakfast. On the positive side, the limited staff was polite and helpful. They had no luggage cart available when we arrived but quickly found one that was held together by electrical tape. The room was comfortable and clean with no noise from other rooms. The price was more than affordable. I would not stay there again. The property is in a good location but needs a complete renovation.

Partner

4/10

Poor

22 Jun 2025

Kylia

Place is ran down and there “breakfast” was just 3 different types of cereal

Partner

8/10

Excellent

22 Jun 2025

WILCLIF

No many options for the breakfast

Leisure Family_with_children

2/10

Poor

15 Jun 2025

Rhondelet

This facility has completely gone down hill. One of the beds the frame was bent . Water damaged all over the building . The room beeds were very clean bathroom was not. And how cold items were served for breakfast. The lights weren't even properly on in the dining room to eat when we did leave in the morning not what my experience was 2 years ago when I came to the facility last will never go there again was not worth freaking almost $90 for the night.

Business

4/10

Poor

25 May 2025

Alecia

Breakfast was terrible
Room was fine - you get what you pay for
Needs updates - keys consistently did not work. Had to keep going to lobby for assistance
Room tv not good - never had a signal
Phone in room did not work

Business Family

4/10

Poor

25 May 2025

Verified traveler

Please pick another hotel.

Hotel was broken down. The pool was kept locked unless you asked for it to be opened. 2 out of the 3 staff we encountered was rude and disrespectful. The exit sign was hanging down by the electrical wires. The drop ceiling had places where they and removed the panels and it was just left like that. The pool area was dirty with trash thrown all around it.

Friends_and_family Friends

8/10

Excellent

24 May 2025

Kristy

The property could use some updating. The pool was nice though

Leisure Family

2/10

Poor

20 May 2025

Cherie

The place is the worst hotel ever. I was fours away from home or I would have left . The place is dirty ! Stains on sheets, blankets and bed skirts. Mold on windows. We switched rooms and the second one was no better.
Chicken bone was on the floor of the lobby.

Leisure Family

4/10

Poor

19 May 2025

Felicia

The hotel is situated awkwardly and in need of major upgrades.
We were given a room in the 4th floor.
There was no ice machine or vending machines in this floor; we had to go down to three for ice.
The hallway smelled of strawberries (?) but the room smelled… musty?
The mattress had exposed springs and staples.
When showering, the drain was slow and the tub filled.
The continental breakfast left *much* to be desired and truthfully should not be advertised as a continental breakfast.
The pool was ok.
Don’t recommend if you have any expectations.

Leisure Family_with_children

2/10

Poor

18 May 2025

Josh C

I never stayed there. I walked into the dirtiest room I've seen in a long time, and went downstairs, and cancelled the room on the spot. The man at the front desk said it was cancelled, but I now see the charge on my account. I think I am entitled to a full refund, as this was completely unacceptable.

6/10

Pleasant

13 May 2025

Michael

Breakfast wasminimal

Leisure Family

4/10

Poor

11 May 2025

Jeffrey

To start with a good, this is a great place to sleep. It's very quiet. Outside of that. Here are the negative.

First, the property looks like it's was built in the '80s for the '80s. It does not look like it's been updated since that point in time. The carpets were dirty. Several of the ceiling tiles on the first floor looked moldy. There was an old restaurant in the middle that was clearly not in use.

The \"free continental breakfast\" consisted of coffee, hot water, oatmeal, yogurt, and cereal. That was it.

I believe other reviews have said it as well. If you just need a bed to sleep in, this is a pretty good place to sleep. If you're looking for any other amenities, find a different hotel.

Leisure Partner

2/10

Poor

09 May 2025

India

Absolutely DO NOT RECOMMEND!!!

Business Family_with_children

8/10

Excellent

09 May 2025

Tom

Close to my destination

8/10

Excellent

03 May 2025

Erica

No bus stops or alot of places of business

Leisure Family_with_children

2/10

Poor

02 May 2025

Janice

Rooms were not well kept and all the plants were dying by the pool. The whole hotel needs updating was a nice place years ago..

Friends_and_family Friends

8/10

Excellent

29 Apr 2025

Diego

Breakfast was not even basic. The hotel is rundown and outdated therefore clean.

Leisure Partner

4/10

Poor

28 Apr 2025

Diana

While the hotel room was clean and the staff attentive, the property was run down and had maintenance issues. The heat/thermostat in the first room we were given did not work. The front desk staff quickly came to the room to check and then moved us to a new room. The new room had a toilet that kept running, a loose toilet seat and the shower back up when in use. The towels and bedding looked clean, but were older and had a few old stains. The free \"breakfast\" was cereal, milk, apples, tap water in a jug, milk in a pitcher & coffee. No juice, muffins, bagels, toast. Strong smell of chlorine throughout the hotel. I would not go back.

Family

2/10

Poor

28 Apr 2025

Jordan

Honestly this was disappointing. I will never stay at this hotel again. First room assigned had no air conditioning, we swapped rooms, and this one had ants all over the bed and in the bathroom. I didn’t appreciate waking up to ants crawling around. Definitely not worth $246 dollars for 2 nights.

Leisure Partner

6/10

Pleasant

28 Apr 2025

Douglas

This old hotel was probably very beautiful back in the day. it is a very large hotel with many, many rooms. However, it appears the maintenance crew is having trouble keeping up with repairs. Most noticeable is the lack of care for the dead plants in the old indoor restaurant and pool area. The pool is still functional; the restaurant is closed; but many of the surrounding indoor plants are dying.

Leisure Family

2/10

Poor

28 Apr 2025

Carrie

Bugs in not one but three different rooms that were shown

Business_and_leisure Family_with_children

6/10

Pleasant

27 Apr 2025

Jerome

Hotel was definitely a little run down and not as updated. The key cards for the rooms are a little iffy. The room was clean and ready for us which is the main part of the stay. The pool was nice can definitely tell the hotel used to be very nice, does look like the pictures with how everything is laid out just more dingy and ran down than it looks in the pictures. For the price of 100$ overall was an okay place to stay would possibly stay again.

Friends_and_family Family

8/10

Excellent

26 Apr 2025

Marty

It would have been nice if the restaurant was open and used. We liked the pool

Leisure Family

4/10

Poor

26 Apr 2025

Brittany

Toliet made a noise all night. Kept me up. Tokiet will not flush. People were screaming so loud. Was kind of frightening. Loud noises above us. Made me feel unsafe.

Leisure Partner