Name: Comfort Inn Cincinnati Northeast
Address: 9011 Fields Ertel Rd., Cincinnati, 45249, US

8/10

Excellent

23 Jul 2026

Shiheta

Pool closed early

8/10

Excellent

18 Jul 2026

Kathryn

The space was enough for our family. Breakfast was pretty good. It is dated and could be a little cleaner, but it’s not bad.

Family_with_children

4/10

Poor

17 Jul 2026

Kathleen

The lip of the swimming pool was terribly rough and jutted out over the edge. Two people's toes in my room was painfully scraped.
Missed the breakfast because it ended at 9. Even McDonald's stays open until 10.

Family_with_children

8/10

Excellent

06 Jul 2026

Eric

Everything I expected was good for my stay 😊 clean room, breakfast was good, and air conditioning was great.👍

Partner

10/10

Exceptional

02 Jul 2026

Charles

Staff was very helpful& nice. Room was clean! Beds were decent. But pool hours should be a little longer for guests wanting to take a dip after an activity during the day.

Family_with_children

8/10

Excellent

28 Jun 2026

Angel

Breakfast was good and the pool was clean and enjoyable. Was close from kings island

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

lisa

Safe clean great breakfast

Family_with_children

8/10

Excellent

17 Jun 2026

David

The breakfast could be better

Self

6/10

Pleasant

16 Jun 2026

Joseph

This property was dated, and could use a big facelift. The carpeting should all be replaced. The bedclothes were not the cleanest. And the breakfast is average at best.
The bathroom was also very small..

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Ivan

Good location!

Family_with_children

8/10

Excellent

08 Jun 2026

Pat

The room was clean. The staff was friendly. Breakfast was minimal, but good.

Partner

8/10

Excellent

22 May 2026

Stephanie

Parking was terrible - parking lot was too small for the number of rooms and overflow lot was impossible to see if you were not familiar with it (very small, faded sign that was illegible unless you were looking for it) across the street. No parking near the lobby for purposes of checking in. The one employee available was overwhelmed and could not keep up with demands at the time we were trying to check in. Overall the place appeared worn and a bit shabby, but was relatively clean. OK for the price, would not choose to stay very long.

Friends_and_family Family

2/10

Poor

20 May 2026

Steve

We had roaches in our room. We killed at least 7 roaches in our room.

Friends_and_family Family

4/10

Poor

10 May 2026

Luis

Poor breakfast and the air conditioning make a laud of noise, old building

Family

8/10

Excellent

03 May 2026

Cristina

Great staff, good price. Only thing was the tub, it had some old stains.

Partner

6/10

Pleasant

03 May 2026

James

TV is terrible. The channel guide has numbers but no description. The Netflix app. would not load.

Self

6/10

Pleasant

23 Apr 2026

Angela

Room was shabby and didn't match our expectations based on the rating.

Friends_and_family Friends

10/10

Exceptional

21 Apr 2026

Chelsea

While an older hotel, it was clean, maintained, and nice for a quick long weekend stay. If you are looking for a clean place to just sleep and shower this is your place plus free breakfast is well always a nice touch. Just an exit away from Kings Island makes it the perfect place to choose as an affordable place to stay when visiting. Plus lots of food options around the hotel too.

Partner

8/10

Excellent

19 Apr 2026

Joe

This is an older property near what appears to be quirt some public type housing, and adjacent to two closed restaurants, but happily near HURTS 24 hour Fabulous Donuts . BUT IT IS VERY CLEAN, well-staffed with ALL amenities in great working order. Breakfast is GOOD , clean and tasty as well. Located off major Mason-Montgomery hiway/Interstate 71 entrance/exit. It is, by far worthy of considering, pricewise and only 15 minutes from famous Voice of America park as well as Kings Island. 4🌟

Friends_and_family Family

8/10

Excellent

14 Apr 2026

Miwa

Staff pleasant, sufficient amenities like functional microwave, fridge, in room coffee maker. continental \"plus\" breakfast (sausage patties and eggs precooked somewhere between poached and fried available so at least there's a hot component), decent coffee, good enough blackout curtain to guard your sleep. The area looked nice and there's a Dutch Bros coffee across the street which for us is a plus.

Partner

6/10

Pleasant

12 Apr 2026

Lilli

Floors Could have been cleaner in room, wifi was fairly slow, and a few things in our room were broken, but didn’t cause us issues personally. Staff was extremely kind and attentive!

Friends_and_family Friends

6/10

Pleasant

23 Mar 2026

Frank

Hotel was okay. Rooms, lobby, hallways, and elevator all need a facelift. Everything is ever outdated and beat up.

Friends_and_family Friends

6/10

Pleasant

21 Mar 2026

Jared

It was a little smelly and the walls are thin.

Self

8/10

Excellent

19 Mar 2026

Paul

Stay at this hotel every March. Clean, safe and staff very accomodating!

Partner

6/10

Pleasant

17 Mar 2026

Vance

Musty. Icky.

Family_with_children

6/10

Pleasant

08 Mar 2026

Paul

Ac was fine. No ice or internet.

Partner

8/10

Excellent

28 Feb 2026

Brian

Room and staff were fine, the coffee machine leaked water and filled the tray but made zero coffee, 4.5 stars otherwise

6/10

Pleasant

24 Jan 2026

Hope

There was blood on the curtains

Business Family

8/10

Excellent

21 Jan 2026

Samantha

Older hotel, but has what you need.

Leisure Family_with_children

8/10

Excellent

21 Dec 2025

Uwe

spotless room, easy access, reasonable breakfast

Partner

10/10

Exceptional

31 Oct 2025

Melissa

Breakfast was excellent!! Staff was great.

Leisure Partner

10/10

Exceptional

27 Oct 2025

Frank

Great!

Friends_and_family Family

10/10

Exceptional

22 Oct 2025

Zeljko

Hotel was good. We will come back

10/10

Exceptional

20 Oct 2025

Lee

Very clean

Partner

4/10

Poor

19 Oct 2025

Helen

Beds are not good beds, there’s no water pressure and the room was hot

Leisure Family

8/10

Excellent

05 Oct 2025

Marsela

.

Leisure Family

8/10

Excellent

01 Oct 2025

Alejandro

Confortable, clean spacious !

4/10

Poor

30 Sep 2025

Vaughan

The towel sets had no washcloths. The sink faucet ran only hot or tepid water regardless of which tap you turned. The television speaker had a fuzzy or \"blown\" quality when program dialogs were in the lower register. The breakfast was low quality: cereal probably not name-brand, the orange juice tasted like a mix of apple and orange juice. The wifi was very very very slow.

Partner

6/10

Pleasant

30 Sep 2025

Linda

everything in breakfast area was empty when we went down at 7;30 am. I had to tell front desk. *** BIG ISSUE; NO USB plugs at all!!! Luckily we had 2 USB plugs with us, so took turns charging our phones, tablets.
An average rating is being \"generous,\" based on the very nice, friendly staff, and overall cleanliness.

Friends_and_family Family

6/10

Pleasant

26 Sep 2025

Virginia

Good

6/10

Pleasant

26 Sep 2025

Patricia

The room is pretty run down - stained carpets, musty smell, various stains in the bathroom and room. But the front desk guy was cheery, easy to check in, bed was comfortable. One of the better options in the area when you're in town for the tennis tournament and looking for a reasonably priced hotel.

10/10

Exceptional

12 Sep 2025

steven

This place is a hidden gem. Always clean, owner is very friendly and the breakfast if very good, not to mention very reasonably priced stay

Leisure Partner

4/10

Poor

07 Sep 2025

Luis

There were sketchy people around the pool area. Homeless and possibly prostitution. The desk was informed but seemed not too concerned about it. Breakfast was lacking my first day. Staffing was friendly and for the e most parts/areas the hotel was clean but a bit outdated.

Leisure Family

8/10

Excellent

07 Sep 2025

Michael

I enjoyed my stay and recommend this hotel.
I was disappointed my room wasn't made up, between Days 1&2.

Leisure Self

6/10

Pleasant

01 Sep 2025

Barbara

The man at the desk the evening we arrived was very professional and very helpful.
Our room however was a disappointment. The air conditioner didn’t work at all so our room was too warm and stuffy. The remote for the tv didn’t work for us until the man from the front desk came and showed us the way it worked. Even he had trouble getting it to work.

Friends_and_family Family

10/10

Exceptional

31 Aug 2025

Ruth

The check in early to get 3 rooms together was wonderful. Peter assigned our rooms so family members could be close.
When the kids had trouble getting the TV to work, they came to the room quickly to help.

Leisure Family

2/10

Poor

31 Aug 2025

Whitney

The room was clean when I was doing my wipe down I see a roach I was mad so I had to leave this hotel

Business_and_leisure Family

10/10

Exceptional

24 Aug 2025

Shelly

It was nice and staff was professional

Leisure Self

8/10

Excellent

17 Aug 2025

Shannon

It was affordable, clean and decent for the price.

10/10

Exceptional

17 Aug 2025

Jeff

Great stay

Tyler at the front desk was very helpful and nice. Room was clean. Breakfast was stocked a coffee was fresh.

Partner

4/10

Poor

15 Aug 2025

Will

We made a reservation with expedia. When we checked in, we were given a room with 2 very small beds instead of the king suite we paid for. Room smelled like a combo of a gym locker room and alcohol, wet spots in the carpet. Called the front desk and they said house keeping was not available and no other rooms available that night. After checking out, we found out we had been charged TWICE for the KING SUITE room. 2 weeks of trying to get ahold of them to no avail.

6/10

Pleasant

10 Aug 2025

Felesia

I Didn’t Feel Safe

Nice staff, but I didn’t feel safe.

Friends_and_family Family

2/10

Poor

10 Aug 2025

Jason

Pancake thing was broke.

Leisure Family_with_children

6/10

Pleasant

07 Aug 2025

Andrea

Disappointed

I checked in on Sunday. A very friendly elderly gentleman asked me if i would like room service every day or every other day. I said every other day is fine. I was checking out on Thursday so i thought the room would be cleaned on Tuesday. We came back to our room Tuesday afternoon to find it wasnt cleaned. I said something to the front desk. They apologized. I thought it would be cleaned Wednesday. I saw the maid and asked her to clean my room. I told her my room number she repeated it back and said ok. I came back that evening and the room still wasnt clean. At the front desk they said the gentleman that checked me in did not leave a note in their book saying that we wanted room service. I was checking out the next day and never had my room cleaned. Very disappointed

Friends_and_family Family

2/10

Poor

05 Aug 2025

Lisa

We didn’t stay after getting to our rooms! Appeared to be dried blood splatter on ceiling, mattresses had brown liquid stains running down the side of the mattresses. 2nd room had a strong mold smell.Scary clientelle coming off the streets doing business with women staying in rooms across the hall from us. When we left 2 Sheriffs cars were at the entrance of the hotel. I asked for a refund! We had to get a room at the Marriott less than a mile away. No comparison for only $50 more per night!!

Leisure Family

8/10

Excellent

03 Aug 2025

Martha

Lindo lugar

Business Family

6/10

Pleasant

01 Aug 2025

James B Petty

No parking

Leisure Family

10/10

Exceptional

01 Aug 2025

santhoshkumar

Good

Friends_and_family Family

6/10

Pleasant

31 Jul 2025

Sandra L.

Breakfast could have been better..and hotter too

8/10

Excellent

29 Jul 2025

Rebecca

nice & friendly staff

Leisure Family

10/10

Exceptional

27 Jul 2025

Brandon

Overall stay good just wish curtains wpuld go over whole window so light dont come in so early when trying to sleep in

2/10

Poor

27 Jul 2025

Keith

I would like a refund for this. We didn’t stay the night because there were signs of bed bugs. Plastic over the bed frames were the first red flag. We then read reviews of someone having an issue with bed bugs not even a week ago. We also confirmed blood stains that are a sign of bed bugs. We left as soon as we saw that and did not stay there. Had to find a different hotel down the street. Please refund this booking since we couldn’t stay there and told the staff we wouldn’t stay there

Leisure Partner

10/10

Exceptional

21 Jul 2025

Anthony

I really liked how cleaned the rooms were an the pool was great 👍

Leisure Family

8/10

Excellent

20 Jul 2025

Verified traveler

Dissatisfied with Hotel.com's business practices

I would recommend Comfort Inn Northeast. The room was neat and clean, and the beds were comfortable. The manager was accommodating. However, I will not use Hotels.com again to book a hotel. I would suggest that you call the hotel directly to make a reservation.

Friends_and_family Family

8/10

Excellent

20 Jul 2025

Daniel

Quiet, nice staff. Easy access to and from freeway.

Leisure Family

6/10

Pleasant

20 Jul 2025

Cathi

Business trip

We booked 2 rooms - one for us and one for the Amish family. When we arrived at our room it was totally not ready. No one had begun to clean yet.
They gave us a new room immediately.
Breakfast was very good - just not a large variety.

Business

2/10

Poor

14 Jul 2025

Eric

Awful experience

The whole hotel was dirty. No cleaning wipes in the exercise room. Ask for some didn't have any. They didn't seem to care. Our tub drain would work, no cold water and im pretty sure i got bed buds

Friends_and_family Family

6/10

Pleasant

04 Jul 2025

Tommy

Rooms were too small

Business_and_leisure Family_with_children

10/10

Exceptional

01 Jul 2025

Lawrence

We have stayed here before in June and it is close to our family.

Business_and_leisure Family

4/10

Poor

30 Jun 2025

Matt

Meh

People hanging around the front door because there is little to no lobby or gathering area. Room smelled bad. Heard every noise. Nobody slept well

Friends_and_family Family

6/10

Pleasant

29 Jun 2025

Issam

Nothing nice

Family

8/10

Excellent

28 Jun 2025

Jaylin

Affordable for quick stay that’s clean ! Beds are comfortable

2/10

Poor

27 Jun 2025

Richard

We reserved an accessible room, but were given a regular room. We were asked to share a portable shower chair with another room (I'm not making this up) but even this was not provided. The staff on hand did all they could to help, but management was so bad that it made their job practically impossible.

Leisure Family

8/10

Excellent

24 Jun 2025

Verified traveler

A place to stay

They had hot breakfast eggs and sausage.It was close to the highway and restraunts

Friends_and_family Friends

8/10

Excellent

22 Jun 2025

Ronald

Convenient location comfortable bed

Leisure

10/10

Exceptional

21 Jun 2025

Michael

This was the best stay of our 8 day trip. Pool was nice, breakfast was better than most.

Friends_and_family Family

10/10

Exceptional

21 Jun 2025

SEBASTIAN

It was gr8 for an overnite stay

Self

6/10

Pleasant

13 Jun 2025

Ricardo

Big space inside the room. The only thing that I didn’t like it was the bathroom was too small.

Business Family

10/10

Exceptional

10 Jun 2025

Dennis

Close to the interstate, not far from the city

6/10

Pleasant

08 Jun 2025

Carol

The room I originally reserved was not clean. Shower was dusty with hair in it and the bed had blood on it. They were nice enough to upgrade me for free. The room was better but nothing spectacular. The toilet kept overflowing the whole stay and I had to switch my keys like three times cause they stopped working. Overall it’s an okay stay with breakfast.

Leisure Partner

6/10

Pleasant

06 Jun 2025

Michelle

The staff was courteous and helpful, but the hotel was very dingy and dirty in the common areas. Breakfast was frankly disgusting, and the outdoor pool was very dirty.

Our room had fruit flies, and the refrigerator did not get cold. No guide on the TV to tell what station the TV was on, or what shows were on those channels.

Leisure Family

6/10

Pleasant

03 Jun 2025

Marika

The night staff was very rude and there was a bit of an ant problem but the overall stay was good .

Leisure Family_with_children

4/10

Poor

02 Jun 2025

Todd

One night stay

Ants in the bathroom. Exhausted so decided to stay, but room wasnt particularly clean.

Partner

6/10

Pleasant

30 May 2025

Majid

It was at a convenient location and reasonably priced.

The room smelled of smoke.

Business Self

2/10

Poor

25 May 2025

Tina

When we get there, there was two fights in the parking lot, which then lead inside the hallway of the hotel outside of my room my 11-year-old was subjected to grown drunk individuals fighting with him in the middle of it while we’re trying to get down the hallway police were there all night long They were in the room above us fighting all night long. It was an absolute terrible stay my daughter had ants crawling on her in the bed, which is absolutely disgusting

Leisure Family

2/10

Poor

25 May 2025

Dana

The stay here was terrible. It wasnt completely the hotels fault, but the situation should have been handled differently. As we were coming back to the hotel for the night there were fist fights in the parking lot and teenagers running all over the parking lot. Then as we go in to the elevators there was a couple fist fighting and screaming in the hallway. The screaming and arguments went on most of the night. My daughter was terrified and crying. It was completely unexceptable that hotels only solution was to keep calling the police. These people should have been romoved from the hotel.

Leisure Family_with_children

8/10

Excellent

13 May 2025

Ronald

Room was fine. Bed was comfortable. We could hear the people in the adjoining room talking. Our room was next to the parking lot and trucks woke us up early 6AM. The breakfast was fine.Employres were polite

Partner

2/10

Poor

28 Apr 2025

Christina

The room and hotel smelled of cigarette smoke. The maids didnt come in to even chnage out the dirty towels. The floor was sticky. The breakfast wasn't available at the time stated. Overpriced. There was a tractor trailer parked in the lot with someone sleeping in it. A sheriff's car in the lot the night we arrived.

Leisure Family

4/10

Poor

28 Apr 2025

Zane

The handicap was not for the real handicap. 13 in comoad. Switch on outside behind door. Fan not able to be turned off. Nothing handy. No room service. Over priced.

8/10

Excellent

08 Apr 2025

Bruce

Great staff good people

10/10

Exceptional

29 Mar 2025

Towabalo

Good place

10/10

Exceptional

25 Mar 2025

Bruce

Ty

6/10

Pleasant

22 Mar 2025

Brooke

There was hair all over the room when we got there; on the pillows, bedding, shower, towels, etc. The staff was also no where to be found in the morning during checkout. Overall, it wasn’t the best and not really worth the money.

Leisure Friends

8/10

Excellent

16 Mar 2025

mary

The room was spacious. I asked for a quiet room. I thought I would have to be upstairs to get such a room, but I got a room on the floor level that was relatively quiet. Breakfast was average for a continental breakfast (although none of the juice selections were working other than water).

Business_and_leisure Self

10/10

Exceptional

14 Mar 2025

Daniel

Walking distance to multiple restaurants. Great location.

8/10

Excellent

14 Mar 2025

Cheryl

Great experience!!!

Leisure Family

4/10

Poor

10 Mar 2025

ivana

Property look old and not updated for long periods of time.

8/10

Excellent

05 Mar 2025

Nicole

The staff was really nice.

Business_and_leisure Family

10/10

Exceptional

24 Feb 2025

Maria

Great place to stay!

The price was super affordable! The room was clean and comfortable. The front of house staff were very nice and accommodating.

Self

2/10

Poor

10 Feb 2025

Christina

We were unable to check in. There was no one at the front desk to allow us to check in. We had to find alternate accommodations. FULL REFUND REQUESTED