Royal Tulip Almaty

Kazakhstan , Almaty
ALMATY, M. Ospanov street, 401/2
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41 reviews shown

2/10

Poor

09 Mar 2026

ILIA

Bad management

6/10

Pleasant

07 Aug 2025

David

Very poor breakfast

Leisure Family

10/10

Exceptional

09 Jul 2025

Timur

Nice location and view

10/10

Exceptional

26 Jun 2025

shamshinur

I enjoyed a lot from the service and view

10/10

Exceptional

25 May 2025

Chris

Beautiful property. Large well appointed rooms. Great food. Wonderful spa and pool.

Leisure Partner

8/10

Excellent

18 Nov 2024

Dmitrii

the first toom was noisy, but changed upon asking

2/10

Poor

30 Jun 2024

aditya kumar

We dint stay at the property.. the hotel was in a very bad shape.. it happened to be a scam by rating it as a 5 star hotel..rooms were smelling bad of toilet and there was no one to attend as st the reception.. we tried calling your helpline number but couldn’t reach through.. would like to have a refund as we dint stay there

Leisure Family

10/10

Exceptional

05 Oct 2022

Vitaliy

My family was extremely impressed with hotel. Highly recommend!!

Business Family

10/10

Exceptional

25 Sep 2022

Daniya

Amazing expérience staying at the hotel. Professional and friendly staff, anazing cuisine, excellent breakfast if you want to pamper yourself with great view, anenitues, grounds and location, this is an exceptional option. My family ftom Canada was adored with the servuce, staff, quality of food and amenities.

Family_with_children

10/10

Exceptional

26 Aug 2022

madina

One of the best hotels to stay in Almaty. Closer to mountains, with a fresh air, nice landscaping, amazing view.

Leisure Self

10/10

Exceptional

11 Jul 2022

Cristina

This hotel is stunning beautiful, spotlessly clean, and comfortable. The bed was amazing, I had the best sleep on that mattress!

Business Self

8/10

Excellent

15 May 2022

Farid

Professional staff and very beautiful locations, big rooms and nice breakfast

The pool was not so clean.

Business Self

10/10

Exceptional

04 Jan 2022

Wessam w

Everything

Leisure Self

10/10

Exceptional

29 Oct 2021

Elina

We always stay in ROYAL TULIP, the best hotel in Almaty! We highly recommend this hotel to everyone for a leisure and business trip.
Nice interior and extremely friendly reception.
The property has spacious bright rooms with a balcony and high ceilings, solid clean furniture, high quality bedding and daily changed no matter, huge bathroom ideal cleaned, excellent service, friendly staff. This is not the first time we stay, lived for several weeks and never had any disappointments.
We tried once the Ritz Carlton Almaty, but doesn't even close to 5 stars. Also be careful with the hotel nearby “Donatello”, on Expedia rating says 5 stars, in reality 3 stars maximum and very dirty. “Royal Tulip” ONLY - is the best 5 stars hotel in Almaty!

Business_and_leisure Family

10/10

Exceptional

05 Jul 2021

Verified traveler

Nice

This is an incredibly beautiful hotel. Our room was nice - bed was OK, the carpet was pretty stained. The cigarette smoke of the room below us came through the ventilation system.

Partner

10/10

Exceptional

17 Feb 2020

Miriam

Great room, fab facilities including spa. Very clean and quiet, had a superb sleep without any noise from the rest of the hotel.

Self

10/10

Exceptional

12 Feb 2020

Marek

Mark

Exceptional hotel and service for reasonable price.
I’d love to stay longer.

Business

10/10

Exceptional

09 Jan 2019

Verified traveler

Everyone was nice !!!
Great service, good food
Very punctual and polite

10/10

Exceptional

22 Oct 2018

Ali

City break + Wedding

I have thoroughly enjoyed my stay at the hotel. The staff were very friendly and helpful. Breakfast was excellent and very high quality of everything but I must admit that it does get a little boring after 3 nights of staying there. It could use some larger selection of items.

Partner

8/10

Excellent

11 Jun 2018

Jia

如果有车可以考虑

除了位置有点偏以外都很好

8/10

Excellent

12 Mar 2016

Verified traveler

Extremely large rooms, few restaurant options both in hotel and in area

Family

8/10

Excellent

02 Nov 2015

Reuben

Good hotel but a bit far from city centre

Very nice hotel, the food was good but a bit on the expensive side. There is a couple of really nice restaurants within 2 mins walk distance of the hotel so they came in very handy. Regarding the room it was mainly good the only problems were that the hot water took very long to come through to the shower and the shower drain was constantly getting blocked.

2/10

Poor

29 Oct 2015

Igor

Would not recommend this hotel to anybody!!! Horrible

2/10

Poor

27 Jul 2015

Will

Terrible 5* hotel

Air conditioning was not working for the entire stay and they didn't even try to fix it. The temperature in the room was about 30 Degrees Celcius. The room was booked for two people but towels were available for one. We had to call and ask for the iron and ironing board twice.
In the restaurant the waiter helped us to the table and disappeared, so we had to wait for 15 minutes to get a menu., which happened to be only available in Russian. When we finally made our order everything was delivered at the same time as we asked. The waiter never came back again. No napkins or extra plates were served, so we had to get them ourselves. After getting fed up waiting for the bill, I finally went to the bar to find the entire staff watching videos on the waiters phone. Not even close to what we were hoping for on our stay durring our wedding.

8/10

Excellent

23 Dec 2025

Milena

The hotel is nice overall — good bed, solid infrastructure and a beautiful building, although a bit old. For skiing, it’s a convenient option, located about 15 minutes from the slopes, and the free parking is a plus.

However, the friendliness and courtesy of the staff are quite low, so don’t expect warm service. Still, it’s a decent stay and works well if your main goal is skiing.

Partner

10/10

Exceptional

19 Sep 2023

HEECHANG

넓은 객실 및 맛있는 조식 모두 좋습니다.

Business

8/10

Excellent

07 Jan 2023

MARIAGRAZIA

Tutto bene a parte il troppo caldo in camera! Poi ci sono rimasta male per aver dovuto pagare 80 euro per essere partita qualche ora prima. Non ho capito il motivo della richiesta assurda!!!

Business Self

10/10

Exceptional

28 Nov 2021

maymon

Très bon hôtel spa fabuleux

Business

8/10

Excellent

15 Jan 2020

LAURENT

Très correct

Bon établissement
Bien situé à 20 min de la montagne
Service en deçà du standing de l'hôtel

Partner

10/10

Exceptional

14 Sep 2019

Verified traveler

very good staff was very kind every thing is very gooood

Leisure Friends

8/10

Excellent

10 Jan 2019

Verified traveler

Mountain View가 좋은 호텔입니다. 스키장/산 에서 가깝고, 공항에서 외각도로를 타면 멀지 않습니다. 중심보다 높은 곳에 위치하여 공기도 깨끗하고..

10/10

Exceptional

05 Dec 2018

JAE YOUN

넓고 깨끗한 시설

방이 넓고 지하 피트니스센터 운동기구 관리상태도 매우 좋습니다. 커피포트 청결에 문제가 있긴 했습니다만 전반적으로 만족스럽네요

10/10

Exceptional

09 Oct 2018

Recep Akin

Fine stay

10/10

Exceptional

07 Oct 2018

Recep Akin

Fine stay

10/10

Exceptional

06 Oct 2018

Recep Akin

Perfect

8/10

Excellent

14 Apr 2016

Alicja

Good place to stay for business

The hotel was located near the mountains which makes it the more prestigous place to stay in Almaty. The hotel was very big and spacious, so were the rooms.

8/10

Excellent

06 Oct 2015

Verified traveler

Великолепный вид на горы

Чисто, великолепный вид на горы, в ресторане еда вкусная.

Partner

8/10

Excellent

28 Sep 2015

traditional style outside city center

Very traditional hotel, with lots of gold, deco, etc. It's about 10-15 min drive from city center. Taxis are not always available, so plan a car in advance if you need to go to the city. Perfect for smokers though - some rooms have balconies

8/10

Excellent

27 Jun 2015

Verified traveler

街外れのリゾートホテル

街の中心地からタクシーで10分程、目の前にバス停もあるのでバスでの移動にも便利。

ホテルの周りは何もないが有名なカザフの伝統料理のレストランとイタリアンレストランがすぐ隣にある。

ホテルのバーやレストランも美味だが値段は高め。
無料の朝食は種類豊富でその場で作ってくれるオムレツにおかずやスープサラダ果物ケーキ等どれも美味しい、これがこのホテルで一番良かったところ。

一番安い部屋でもとても広く浴槽とシャワールームも別々で洗面台も２つ。

SPAはジャグジーにプールやロシア式サウナが無料で利用できゆっくりできます。

観光はほどほどにホテルでゆっくり過ごしたい人にはピッタリのホテルなのではないかと思います。

Family

10/10

Exceptional

29 Jul 2014

Lorenzo

Sontuoso hotel in zona panoramica

Arrivato ad Almaty a tarda notte, i ragazzi della reception mi hanno trovato una sistemazione nonostante non fosse arrivata la prenotazione da Expedia.
Le camere sono enormi, pulitissime e fornite di ogni confort.
I servizi in hotel sono di ottima qualità. La SPA è funzionalissima, la piscina è un po' più piccola di come sembra in foto ma completa di cascate e idromassaggi.

8/10

Excellent

28 Jul 2014

İş Seyahati

Tavsiye Ederim

Alma Ata'ya yapmış olduğum 6 günlük iş seyahatim esnasında Royal Tulip Hotel'de 6 gece konakladım. Şehir merkezine taksi ile yaklaşık 20 dakika mesafede, şehrin ileri gelen mevkisinde bulunan bu yeni otel oldukça temiz, ferah ve rahat. Gördüğüm tek sıkıntı otelin sosyal mekanlarının hafta sonu dahi maalesef çalışmamasıdır.