Galleria

10/10

Exceptional

08 May 2026

Carol

I was looking for a hotel close to Disney that was clean and did not have carpet in the rooms. I found it!!! Everyone was so friendly, the room was clean, bed was comfortable and the hotel breakfast was good. The price was excellent. We did not use the amenities; for us, it was just a clean place to sleep and shower.
Two things could a Southern girl get some grits? And the blanket on the bed had honestly seen its last night night!

Partner

10/10

Exceptional

08 May 2026

Keyla

Nos encantó el servicios del personal
El desayuno estaba rico
Lo recomendamos

Family

10/10

Exceptional

08 May 2026

Paul

As a very frequent guest at this hotel, I strongly recommend it. It is extremely well located. Very good value, Always clean. The front desk staff are professional and polite. I commend Dakota and Kimberly for running a really professional operation.

Self

10/10

Exceptional

06 May 2026

Melonee

jonathan was great help, as well as everyone else but didn’t get their names. had a great stay and enjoyed the great ac when needed lol
REALLY enjoyed the ihop next to it that you get a discount at when staying at GPH as well as buffet across the road, osaka !!!

Friends

10/10

Exceptional

06 May 2026

Billy

From the time we arrive until we left the staff was awesome! They helped us any way they could and if we needed anything they were on it quick. The breakfast buffet was great every day, and the afternoon cookies topped it off! Also being 12 mins. from every Disney Park was great. We will definitely stay here again!

Partner

10/10

Exceptional

06 May 2026

Vivianna

this property was perfect for what my family needed. The continental breakfast was such a lifesaver on the budget, and the food was good! The rooms/floors were quiet! It was great. We had king size bed with a pullout twin which was perfect for our family of 3. the property itself was well kept. The room is cleaned daily with fresh sheets and towels which was great. The only thing I didn't particularly care about was the over whelming air freshener smell as soon as you walked into the room. You did get used to it, but at first it was very strong. I was afraid I was going to have issues with my breathing because I'm an asthmatic, but luckily I didn't. That would be my only complaint. Everything else was great, we would definitely stay again.

Family_with_children

10/10

Exceptional

05 May 2026

Marie

Very good breakfast. Daily maid service.

Partner

10/10

Exceptional

04 May 2026

HARDEEP

Breakfast should be included

8/10

Excellent

04 May 2026

Bernie

I really enjoyed my stay at Galleria palms hotel. Clean and spacious room with air conditioning. The staff were friendly and helpful especially Rosalind at the front desk and the housekeeping manager who was attentive to my requests
The only area that could be improved is tea facilities in room as it only had coffee machine.
Also the breakfast menu could be improved on by providing vegetarian options
However I would stay there again. Lovely atmosphere

Self

6/10

Pleasant

04 May 2026

lawrence

The staff was helpful and friendly, the room was clean. The hotel itself became dated since the last time we were there several years ago. Breakfast was a bit below average.

Family

6/10

Pleasant

03 May 2026

Perla

This hotel is located in a great location. Close to Disney and many restaurants to choose from . I had not been in this hotel since it’s opening several years ago. I was sad to see how poorly it had been kept. The staff were all kind and helpful.

Family

10/10

Exceptional

03 May 2026

Christopher

Great for the price and the free park shuttle was a bonus, breakfast was great every day, room was clean and staff was excellent, only issue was the toilet seat was really loose in my room and the stopper in the bathtub didn’t work, nothing to bother the staff about for the few days I was there but that was the only issue I had. Would stay there again for sure

Family_with_children

10/10

Exceptional

03 May 2026

Georgia

Rooms were clean. Staff were friendly. The bathroom door and tub could be updated. Faucet handles were tricky to get water to not drip:

Friends_and_family Family

4/10

Poor

03 May 2026

Tony

Very basic hotel. Not in the greatest condition and needs updating. It’s close to the parks which is why it is probably so convenient but I would never stay in the future again.

Self

8/10

Excellent

03 May 2026

Aureliz

😊

Family

10/10

Exceptional

03 May 2026

Edelsi

Good breakfast..

8/10

Excellent

02 May 2026

Felicia

Generally good impression.

Friends_and_family Friends

10/10

Exceptional

02 May 2026

ERIKA

Great breakfast, helpful and friendly staff!

Family

10/10

Exceptional

02 May 2026

Susan C

The room was very clean and spacious. I loved the Makeup cloth, how thoughtful. A beautiful fully stocked breakfast buffet. Staff was so nice and welcoming. Perfectly located to ESPN WWS. Will recommend

Self

4/10

Poor

30 Apr 2026

Shari

The front desk attendant barely acknowledged me when I was waiting at the front desk to check in. He was grossly enamored with another guest he was talking to and didn’t even try to hide the flirtation. Our room was on the first floor and you could hear everything. There’s no sound proofing or barrier for the door or window. There is so much water damage the bathroom door is separated and falling apart. When cleaning up water on the floor the towel we used from the bathroom was so disgustingly filthy it was as if the floor hadn’t been cleaned in over a month. There was hair and dirt speckles in the sheets making us feel like they weren’t cleaned. Luckily we only stayed for one night and were leaving first thing in the morning. It was a cheap stay but I’m not sure I would stay again.

Family_with_children

8/10

Excellent

29 Apr 2026

Tracey

Quaint boutique hotel..quite happy with all it offered. Would stay again

Self

10/10

Exceptional

28 Apr 2026

Francisco

Good

8/10

Excellent

28 Apr 2026

Josianne

Chambre très propre et confortable, personnel accueillant.

Family

8/10

Excellent

28 Apr 2026

Labina

The room has a muggy smell. It went away after we turned the fan on in the room. The brown blankets are very rough and of low quality. May be good idea to change them to a cozy comforter. We loved the cookies and the staff are good, specially Kim

Family

10/10

Exceptional

27 Apr 2026

Edna

Everything was perfect!

Family_with_children

8/10

Excellent

27 Apr 2026

Emma

Great breakfast, quiet rooms

Family

10/10

Exceptional

27 Apr 2026

Raider

Great hotel with nice and clean rooms! Near all Disney Parks!!! A Plus!!!

Family_with_children

8/10

Excellent

27 Apr 2026

Jack

Nice stay. Staff is friendly. More than adequate room.

6/10

Pleasant

26 Apr 2026

Wilfredo Rivera

I’d go there again, no wow factor. Good price if you looking to rest.

Self

10/10

Exceptional

26 Apr 2026

Alexander

Suficientemente bueno para quien busque una estancia familiar, tranquila y cerca de los parques. Habitaciones limpias, organizadas, el staff muy atento y el desayuno correcto. Está bien para descansar después de un día en los parques.

Family_with_children

8/10

Excellent

26 Apr 2026

Jefferson

Old property but has been updated. Only stayed one night. Bed was a rock, pillows were just balls of fluff. Breakfast was pretty good for a hotel breakfast. Good enough for a 1-2 night stay but I wouldn’t recommend for a long vacation.

Family_with_children

10/10

Exceptional

26 Apr 2026

Katherine

Clean

Partner

8/10

Excellent

26 Apr 2026

Eddy

The location is amazing for Disney parks 🙌

Partner

10/10

Exceptional

25 Apr 2026

Dawn

This hotel is fantastic. The rooms spacious and well appointed.
The breakfast is very good and the staff works very hard to keep it stocked and clean. There are a variety of cereals, muffins, bagels ets. Every morning there are eggs, bacon or sausage, make your own pancakes and fruit.
The grounds including the pool are very well maintained. It's located off US192 so convenient to all the theme parks.
The best part however is the staff. Everyone from management down is very friendly, polite and go out of their way to make you feel welcome. It doesn't matter how great the hotel is if the people are bad. This hotel nails it with people first and everything else completes the experience. Will definitely be back

Self

10/10

Exceptional

25 Apr 2026

Gary

Perfect

Partner

10/10

Exceptional

25 Apr 2026

Dee

We did not eat Breakfast but the staff and room were excellent

6/10

Pleasant

25 Apr 2026

vic

Breakfast was okay. Never had wash cloths. Always had to ask for them. Staff was great. Ac was great. The fridge and microwave is a mini . Need to advertise that. They are really small. Fridge good for drinks,thats about it.

Partner

10/10

Exceptional

24 Apr 2026

Mitzi

Always a wonderful stay here. Love the free breakfast and the cookies!

Will see you real soon :-)

Family

8/10

Excellent

24 Apr 2026

Lynn

The hotel offers a free shuttle but it isn't helpful. You can only come and go at certain times. If we would have used it we would have missed the closing fireworks and light shows. So, we ended up paying for parking. Next time we will stay at a hotel the has their own shuttles.

Family

8/10

Excellent

24 Apr 2026

John

All levels of staff made us feel welcome

Partner

8/10

Excellent

24 Apr 2026

Krista

Great stay, only complaint would be the floors were not cleaned even daily.

10/10

Exceptional

23 Apr 2026

Andrea

The room was clean and beds were comfy. The shower drain was horrible though and breakfast was very basic but enough to start the day. I would stay here again.

Friends

10/10

Exceptional

23 Apr 2026

Raquel

Very clean property has parking included. Close to shopping Walmart and soviniers. Offers breakfast included. I will. Stay. Here next time i come back to Orlando

Family_with_children

4/10

Poor

23 Apr 2026

Gwendolyn

We stayed 5 days and our room was not cleaned not 1 day even with the please clean my room sign on the door. We had to ask for towels everyday and take out our own trash...

Family_with_children

2/10

Poor

21 Apr 2026

Jennie

We were not happy with the cleanliness of the hotel. Musty smell and very outdated. They had no suit case racks in the room, phone didn’t work, lipstick on the sheets, shower dripped and the toilet ran all night. We were right off the elevator and we heard people all night coming and going. We asked to be moved to a different room and they said it was not possible so we had 5 sleepless nights. This was by far the worst place I have ever stayed at. The palm trees and shrubs were all dead around the property. And the duck in the pool left its mark. If you can spend a little bit more it’s would be worth it to avoid what we had to endure!!! Never again will we come back.

Partner

2/10

Poor

20 Apr 2026

Amanda

The room was outdated and the faucet didn't work, other than that is was okay.

Partner

10/10

Exceptional

20 Apr 2026

Kelsey

It was a nice hotel

Partner

2/10

Poor

19 Apr 2026

dulcenea

Awful breakfast

Family_with_children

10/10

Exceptional

19 Apr 2026

Gleydys

Super clean and comfortable, the lady at the front desk very helpful and polite. Hotel was veey close to Disney parks and plenty of restaurants around. Breakfast was ok just average.

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Linet

Goid breakfast, air conditioning and staff

Friends

8/10

Excellent

19 Apr 2026

KELLY MARIE

hola muchas gracias por la atención , nos gusto mucho el hotel, cerca de todo muy bien ubicado muy familiar , los desayunos muy buenos, las habitaciones cómodas e impecables todo muy bueno y lo mejor a un precio super económico nos encantó volveríamos a hospenarnos aquí

Family_with_children

8/10

Excellent

19 Apr 2026

Shelley

The staff were truly amazing and helpful!! The only thing that didn't work for the 3 nights we stayed there was the coffee machine so coffee was only available in our room pod coffee machine. Breakfast was just okay but super busy at 8:30 so the hot items were running low.

Friends_and_family Family

6/10

Pleasant

19 Apr 2026

Paul

The staff was good, and the room was relatively inexpensive. We did enjoy the pool.

Our room wasn't carpeted, and I get that. Carpet is harder to keep clean.

But if you're going to put down laminate floors, you should probably clean them more often. The soles of my feet were filthy after walking barefoot around the room.

Partner

2/10

Poor

18 Apr 2026

Muhammad Hasham

Great location—very convenient for getting around.

Unfortunately, the service has noticeably declined since our last stay two years ago. One of the most frustrating issues was that the coffee machine was out of service for nine consecutive days. On top of that, since food isn’t allowed in the rooms, we had to go up to the room to use the microwave and then come back down to eat, which was highly inconvenient.
Housekeeping was also disappointing. The cleaning staff asked us to gather and arrange all dirty towels and garbage ourselves, as they said they wouldn’t handle it. Even when we raised concerns with the manager, the response was always that they would “check what happened,” but no action ever followed. Basic upkeep was neglected—despite the room being empty during the day, no one checked or replenished essentials like shampoo or soap.
Hygiene was another major concern. The floors looked like they hadn’t been cleaned in a long time, and the overall cleanliness of the room was far below expectations. The shower tub drainage was poor, causing water to collect and drain very slowly. To make matters worse, the hairdryer provided was clearly damaged—burned out and making a loud, unpleasant noise like a power tool.
Overall, this stay was a significant letdown compared to our previous experience.

Family_with_children

4/10

Poor

18 Apr 2026

Sangjun

always trusted the reviews or ratings of Expedia, but this hotel was not.

Family

10/10

Exceptional

17 Apr 2026

Jason

Clean room, great customer service at check in, good breakfast

Friends_and_family Family

8/10

Excellent

17 Apr 2026

vic

Okay nothing special.

Self

10/10

Exceptional

17 Apr 2026

Sami

Clean rooms and friendly staff
Breakfast was good they had different choices every day

Family_with_children

6/10

Pleasant

16 Apr 2026

Timothy

Our room didnt get clean towels, or cleaned properly like we were supposed to be done. They didn't have coffee or tea our whole stay.

10/10

Exceptional

16 Apr 2026

LéAndrea

Property was perfectly located and clear. Staff were polite and courteous throughout our stay. Definitely will book again

Friends_and_family Family

6/10

Pleasant

15 Apr 2026

Leandro

Clean room

Family_with_children

4/10

Poor

15 Apr 2026

Liroan

Our room was on the first floor and I wasn’t really happy with the location due to the fact that our neighbours were so loud in the morning and at night. It was as if the walls were made out of paper. We could literally hear them snoring coughing and all that other stuff people would be doing at night. Very early morning they would wake up screaming talking very loudly didn’t allow us to rest at all. It was fine for the two days we stayed there but I don’t think I’ll stay there again.

6/10

Pleasant

14 Apr 2026

Michelle

Booked a stay for 4 people. We were not given 4 towels/wash cloths at any point during our stay, including check in. Toilet paper and tissues were not restocked at any point during the stay. The room was clean. Everything else was acceptable.

8/10

Excellent

14 Apr 2026

James

No coffee for breakfast. Excellent A/C and the biscuits and gravy was awesome

6/10

Pleasant

14 Apr 2026

Beatriz

Good for one night stay

Family_with_children

8/10

Excellent

14 Apr 2026

Gaylen

Super friendly check-in person

8/10

Excellent

13 Apr 2026

Shelley

Room was clean. Hotel could definitely use some upgrading. Staff was amazing. Breakfast was just okay. Pool was clean. Lots of free parking. Coffee machine was broken for the 3 days we were there however coffee pods for the room was available. Overall rating would be a three star hotel.

Partner

10/10

Exceptional

13 Apr 2026

Susan

Absolutely enjoy the location and staff; totally feel “safe” here and that huge for a solo travele😊
Great value, clean, have stayed here several times and will continue to in the future

Self

10/10

Exceptional

13 Apr 2026

Adela

Everything was amazing!! Would stay here again.

Family_with_children

6/10

Pleasant

13 Apr 2026

Marianella

Overall, it was a nice experience stay in this hotel. The were 2 things I didn't like:
I reported that the coffee machine in my room wasn't working properly, but never was being replaced. And the coffee machine in the dining room was broken for the three days I stayed at the hotel

Friends

10/10

Exceptional

13 Apr 2026

Janis Ian

Staff was great, breakfast was good and the location was wonderful. I'd stay again when I come back and I will recommend to my friends and family!

Friends

10/10

Exceptional

12 Apr 2026

Justin

clean room

Partner

4/10

Poor

12 Apr 2026

James

The hotel was NOTHING like the photos we saw on hotels.com. The hotel is fairly run down. When we arrived at 6pm we were not greeted by anyone at check in. We stood there for a few minutes before someone came from the back looking as if we woke her from a nap. We went up to our room and there were stains on the towels and the bed was extremely uncomfortable. We went to breakfast the first morning, but didn’t go back the next two because it was SO overly crowded and we got better food from the McDonald’s around the corner. On the second evening the entire fifth floor smelled of marijuana - I will say they fixed that quickly - but still. We booked this hotel because it was 9/10 stars… We definitely would not book here again.

Partner

10/10

Exceptional

12 Apr 2026

Tham

Great location, good breakfast and nuce staffs, especially reasonable price in spring break.

Family_with_children

6/10

Pleasant

12 Apr 2026

Mitchell

The hotel property appears to be worn. Our door did not fit into the frame property and had to be forced with my hip resulting in a loud bang.
Parking was good.
Check in was good.
Breakfast was very good

Partner

10/10

Exceptional

12 Apr 2026

Satish

Good

Family_with_children

10/10

Exceptional

11 Apr 2026

Javier

Spacious, clean and comfortable. Will definitely be back

10/10

Exceptional

11 Apr 2026

JAYNE

Loved this hotel…. The perfect size… had a larger room on the top floor…
Amazing buffet in the morning and had the pool almost to myself during the day…
Shout out to Dakota who was especially kind and helpful…
A definite when I return to Orlando…

Self

4/10

Poor

11 Apr 2026

Rosie

Room: Old bed blankets. Uncomfortable bed. Very small refrigerator.
Breakfast: They still uses foam cups and plates and didn’t have enough food for all the guests, not even coffee.

10/10

Exceptional

10 Apr 2026

Gina

clean room, good breakfast, staff very kind, air conditioning good

Family_with_children

10/10

Exceptional

10 Apr 2026

Porsha

The heated pool wasn’t as warm as expected but overall I give the hotel an A+

Family_with_children

8/10

Excellent

10 Apr 2026

Radito

Hotel near to Disney world

Family_with_children

10/10

Exceptional

10 Apr 2026

Stephen

Staff was all very kind and considerate. Had immediate help with any problem. Breakfast was very good every day. Lots of choices and different menu every morning. Pool was heated and kept clean. Pool area was great. All in all this place is great. Our 3rd time here, for an extended stay each time !!

Partner

8/10

Excellent

09 Apr 2026

Digna

The room was clean , the breakfast was fresh and good . The hallways and the elevators were good and clean .

Family_with_children

8/10

Excellent

09 Apr 2026

Chris

The room was okay, a little dated, only issue was the toilet always ran and the shower handle was loose and would drop down to very hot in the middle of showering. The breakfast was good and the staff was friendly.

Partner

10/10

Exceptional

08 Apr 2026

Debbie

Good place to stay

10/10

Exceptional

08 Apr 2026

Melissa

Great place!

Family

8/10

Excellent

08 Apr 2026

Tiffany

Overall good

10/10

Exceptional

08 Apr 2026

STEVEN

Perfec

Business Family

10/10

Exceptional

07 Apr 2026

Kalpesh

Excellent service

Family_with_children

10/10

Exceptional

07 Apr 2026

Jose

The Wi-Fi service was satisfactory. The breakfast offered a good variety and changed daily. The location was excellent, especially for visiting Disney. There were numerous restaurants available for dining. The staff members were both helpful and pleasant.

Partner

8/10

Excellent

07 Apr 2026

Heiner

Buen espacio
Desayuno bueno pero solo temprano
Tuvimos problemas con el room service, no fueron todos los días

10/10

Exceptional

07 Apr 2026

Valerie

The hotel is a little older, but it was very clean. Located near many restaurants and shopping. The breakfast was really good. We enjoyed our stay at this location and we’ll stay again in the future.

Family_with_children

10/10

Exceptional

07 Apr 2026

graham

Clean room, good location and free breakfast.

10/10

Exceptional

06 Apr 2026

Lyn

Clean room
Great breakfast

Friends_and_family Family

8/10

Excellent

06 Apr 2026

Sally

definitely a re-vamped older hotel. Breakfast needs a second pancake machine or waffle makers. Free fresh baked cookies from 4PM to 10PM is great. Pool was clean.

Family_with_children

6/10

Pleasant

06 Apr 2026

Darla

Beware the walls are very thin- we could hear everything the family next door to us was saying. The staff was very nice- no complaints there. The property is older but the rooms were fine. I do think they need to improve on housekeeping- our bathroom mirror had handprints all over it. The sheets had a few stains. Breakfast was ok. Unfortunately we won’t stay here again- definitely because of the noise.

Family_with_children

10/10

Exceptional

05 Apr 2026

eric

Everything was great.

10/10

Exceptional

05 Apr 2026

Viktor

t’s an amazing hotel with excellent hot breakfast options. They also offer delicious cookies in the afternoon and evening. They have a shuttle system that takes you to Disney parks for free. Coffee/Tea is available 24/7

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Prasanna

Good location, close to Walmart and other restaurants. Staff is very nice and liked the hospitality services. Cleaned the room daily and never faced any issues, nice to have the complimentary breakfast. They even conducted Easter Egg hunt with bunny which was a surprise for our little one 😊 I will definitely recommend this hotel who is visiting Disney World or near by attractions.

Family_with_children