Ciro
I didn’t like the garage, is terrible
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Serra Madre Residence
Caldas Novas · Brazil
Rua Rio Grande Do Norte Qd 05 Lt 05aView location
9.0/10Excellent34 Reviews
Cleanliness9.2/10 9.2
Service9.4/10 9.4
Comfort9.0/10 9.0
Condition9.0/10 9.0
Neighborhood8.4/10 8.4
Value7.0/10 7.0
Amenities9.0/10 9.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Serra Madre Residence
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional features at this aparthotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance. Take advantage of the aparthotel's room service.
A complimentary buffet breakfast is served daily from 7:30 AM to 10 AM. Featured amenities include a safe deposit box at the front desk and an elevator. Make yourself at home in one of the 33 air-conditioned rooms featuring kitchens with refrigerators and ovens.
LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily. Distances are displayed to the nearest 0. 1 mile and kilometer. Hot Park - 0. 6 km / 0.
4 mi- Parque das Fontes - 2. 7 km / 1. 7 mi- Serra de Caldas Novas State Park - 3. 4 km / 2. 1 mi- Japanese Gardens - 24. 3 km / 15.
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With a stay at Serra Madre Residence in Rio Quente (Esplanada do Rio Quente), you'll be within a 5-minute drive of Hot Park and Serra de Caldas Novas State Park. This family-friendly aparthotel is 1.7 mi (2.7 km) from Parque das Fontes and 15.1 mi (24.3 km) from Japanese Gardens.
Make yourself at home in one of the 33 air-conditioned rooms featuring kitchens with refrigerators and ovens. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include a safe deposit box at the front desk and an elevator.
Popular amenities
Free WiFi
Dining services
Concierge
Spa
Gym
Entertainment
Non-smoking
Childcare
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Host has indicated there is a carbon monoxide detector on the property
- Host has not indicated whether there is a smoke detector on the property
- This property is professionally cleaned
-
Minimal age
18
-
Spoken Language
Portuguese
Nearby attractions
Hot Park
0.6 km / 0.4 mi
Parque das Fontes
2.7 km / 1.7 mi
Serra de Caldas Novas State Park
3.4 km / 2.1 mi
Japanese Gardens
24.3 km / 15.1 mi
Diocesan Sanctuary of Our Lady of Salette
24.7 km / 15.3 mi
Monumento das Águas Quentes
25.3 km / 15.7 mi
Acqua Park diRoma
25.5 km / 15.9 mi
Sol das caldas
25.7 km / 16 mi
Jardins Aqua Park
26.1 km / 16.2 mi
Liberty Square
26.4 km / 16.4 mi
Lagoa Quente de Pirapitinga
26.4 km / 16.4 mi
Water Park
26.4 km / 16.4 mi
Avenida Coronel Cirilo Lopes de Morais
26.5 km / 16.5 mi
Feira do Luar
26.7 km / 16.6 mi
Kitakas Park
26.8 km / 16.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 33
- hotel
- Wheelchair-accessible
- Check-in hour
- Check-out hour
- Wi-fi
- Lift access
- Children’s swimming area
- Game room
- Steam bath
- Breakfast
- Breakfast buffet
Show 2 more facilities & services
- Minimum check-in age: 18
- Fitness
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySerra Madre Residence
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE LUXURY ONE BEDROOMSUITE • LUXURY ONE BEDROOMSUI.B1-LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LUXURY ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySerra Madre Residence
SUITE LUXURY ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LUXURY ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Serra Madre Residence
19
reviews shown
Tania
Suitable for families visiting the parks
Very spacious room, with kitchen and living room. But linens and towels need to be updated. Bathroom was not properly cleaned.
Paulo
O hotel é simples mas atende muito bem.
É a minha terceira hospedagem e recomendo
As instalações são boas eme o café da manhã bem legal!
É a minha terceira hospedagem e recomendo
As instalações são boas eme o café da manhã bem legal!
Ivani Rodrigues ramos
Fiquei impressionada com a qualidade e limpeza d tudo ! O café da manhã é maravilhoso e além d td muito limpo é um hotel pra quem quer descansar ....sem barulho muito bom ! O atendimento é ótimo tbm
Paulo R
Ótima estadia
Carlos Aberto
8,8.
O hotel adequado em relação ao custo benefício. O sofá cama da sala deveria ser mais confortável. O hotel é próximo à lojas, restaurante e ao Hot Park. A garagem é bem apertada. Bom café da manhã. No geral, vale a pena.
Flávia
Estadia tranquila
Experiência boa, direito a entrar no esplanada com água thermal.
ANDRE LUIZ
Otimo!
Excelente, hotel confortável e o atendimento foi excepcional. O café da manhã também é muito bom, recomendo.
Edgar
Muito bom.
Minha experiência foi muito positiva, tanto pela localização, limpeza, cortesia dos funcionários e pela estrutura do hotel.
Marcelo
Abaixo da expectativa
Garagem disponibiliza era muito estreita e por isso utilizei a rua dado que estava de camionete, não havia papel higiênico no quarto, tive que solicitar e demorou para que fosse disponibilizado, uma das toalhas fornecidas tinha um rasgo/buraco, solicitei uma nova porém não foi disponibilizada, as juntas do box do banheiro estavam pretas, tipo fungado ou falta de limpeza, o chão estava grudento, não sei se era algum produto específico mas preferimos não andar descalços.
sergio
Boa
Faltou informações sobre o acesso e o valor aos parques termais
ALESSANDRO LOPES
Hotel excelente estadia, garagem ruim.
Hotel excelente, funcionários altamente treinados e atenciosos, porém ficou a desejar com relação a garagem, sendo a 1ª entrada da garagem a guia foi mal feita, ao adentrar raspa a parte de baixo do veiculo, podendo vir a danificar. Outro detalhe da garagem é totalmente sem iluminação a noite, ficando aberto a noite toda, expondo assim a segurança do veículo.
Hannae
Ótimo hotel, equipe cordial, excelente café da manhã e a poucos metros do Hot Park e restaurantes.
Virginia
Apesar de termos enfrentado problemas com ar condicionado, a atenção do gerente em tentar resolver o problema, foi um ponto relevante e muito satisfatório. A nossa estadia foi muito agradável e tranquila.
HENRIQUE
Recomendo a todos!
Muito boa estadia! Na verdade é um apart hotel bem novo, perto da rua principal ( 5 minutos caminhando) e do Hot Park ( também 5 minutos de caminhada). Café da manhã é bom e o hotel tem piscina, sauna e entretenimento (totó, ping pong, sinuca....). O atendente Léo é prestativo, paciente e gente boa. Recomendo a todos e ficaria de novo, com certeza!
Verified traveler
Muito bom tudo, gostamos bastante, recomendo para quem quiser se hospedar em Rio Quente
Luciana
Muito boa, bem organizado, limpo. Cidade linda. Da de ir a pé pro Rio Quente, perto da pracinha.
MariaEliza
Apartamento confortável, próximo a pousada
Foi nossa primeira viagem a Pousada e fomos muito bem recebidas, conforto, funcionários prestativos, ambiente limpo e confortável, com certeza indico.
Renato
Ótimo hotel
Tudo muito bom. Um ponto negativo foi a existência de ar condicionado somente no quarto. Poderia ser instalado pelo menos um ventilador na sala para diminuir o calor enquanto o ar do quarto não refresca a sala.
Location & surroundings
Serra Madre Residence
Rua Rio Grande Do Norte Qd 05 Lt 05a, Rio Quente, Brazil
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Serra Madre Residence
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