Hotel Royal

Netherlands , Terneuzen
Sas van Gent, Genstestraat 11 13
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100 reviews shown

4/10

Poor

07 Mar 2026

Christine

Cute Lobby. The location to the town is good, but it is super noisy and the parking and walking in the evening and night is not safe. Unfortunately, there are a lot of homeless around the entire block and people out all night yelling. The day staff was very nice. The check in staff barely acknowledged anyone even looked up. Be prepared to walk up 2-3 floors of very steep stairs. We wanted to live this property, but it didn’t feel safe.

Family_with_children

10/10

Exceptional

02 Mar 2026

dawn

Great location and pleasant boutique Hotel. The staff are always friendly. I have stay here a few times and have never been disappointed. I look forward to staying here again next month.

Friends

6/10

Pleasant

28 Feb 2026

Dylan

Staff were great, room was clean and comfortable

Self

8/10

Excellent

28 Feb 2026

Rodney

Very clean. Great bed.

10/10

Exceptional

26 Feb 2026

christina

Very clean, all my needs met, staff was super kind and helpful.

6/10

Pleasant

26 Feb 2026

Josh

The room was very dated and small. We stayed in room 13 in the main building and it was very small. We had to put our suit cases on the bed. The bathroom was even smaller. the shower was only 3x3. I will say the location is great close to food and the pier. But i would not recommend.

Partner

6/10

Pleasant

23 Feb 2026

Linda

Old. Really old. Pictures and other reviews didn’t reflect that.Biggest issue was cleaning products they used caused massive fumes. Not just a smell. Even after keeping windows open. So strong. Mattress old. Crunchy.
Clean. Staff wonderful.

Self

8/10

Excellent

20 Feb 2026

scott

Queen room was perfect for one person, I don’t need a lot so it was great.

8/10

Excellent

19 Feb 2026

Nancy

It’s old cleanliness is ok staff is nice and quick checkin

Partner

8/10

Excellent

18 Feb 2026

Isaac

The staff was great and the room was cute and clean. Overall the experience was amazing.

2/10

Poor

18 Feb 2026

Gwendolyn

Mess in the room (blood and bloody pads), cockroaches, and overall not a good place. Some very nice people at the front desk though!

Self

10/10

Exceptional

17 Feb 2026

Vanesa

Room was very clean and the hotel itself is super cute. The location is wonderful and made it easy to get around. General Manager Jose and the entire staff went out of their way to be courteous and kind, which really made the stay special. I felt very welcome and well taken care of. I will definitely stay here again on my next trip to Long Beach.

Self

10/10

Exceptional

16 Feb 2026

Fernando

Staff was courteous. Room was clean and cozy. Location was near restaurants and other shops. Very convenient.

Friends_and_family Friends

6/10

Pleasant

16 Feb 2026

Jody

The young man working the front desk was very kind and professional. That was the best part of the hotel.
As for the hotel..... where do i start?
The narrow, rickety stairs going to the second floor were covered in gross, stained carpet. The room was tiny. I was not expecting it to be so closed in. Although clean in appearance, the overwhelming sent of airfreshiner was gagging both myself and my gf. There was nowhere to sit comfortably. My gf was so alarmed she immediately started checking the bed for bed bugs. Thankfully we could open the windows to air out the room. We left pretty quick to go get dinner. The walk towards the marina was nice. There are a million restaurants and cute shops all within walking distance. We got back to the room pretty tired so we went to bed and found the bed surprisingly very comfortable. Had a great nights sleep. The next morning the same sweet clerk was working the front desk and helped us back down the scary stairs with our baggage.
Some good, some bad. Just be prepare before you book here.
My biggest issue. This is clearly a MOTEL, not a hotel. And should be reclassified as such.

Partner

10/10

Exceptional

16 Feb 2026

Karin

Very good

Leisure Partner

10/10

Exceptional

15 Feb 2026

Nelly

Perfect

10/10

Exceptional

12 Feb 2026

Ricardo

The staff was great and welcoming. would stay here again when im back in the area

Business Self

2/10

Poor

11 Feb 2026

Jekaterina

Terrible place. Very small room, no place to put your language, no closet , no shelves, nothing, just two hangers on the wall. Yo can see light from the hallway in your room. Doors are not safe at all. Windows are covered in a spider web and dust. It looks nothing similar what you see on the pictures online. We checked out after 10 minutes. I’m very surprised why it has such a high rating, hard to believe in it. Contacted the manager for refund and it was of course declined. Property located next to the love toy store.

Leisure Family_with_children

6/10

Pleasant

11 Feb 2026

Terence

Kind of weird place. But it did the job. Just different from what I’m used to.

Leisure Family

10/10

Exceptional

08 Feb 2026

Pastor

The all arou d vibes of the hotel and staff were absolutely amazing. I would definately love to stay there again.

10/10

Exceptional

07 Feb 2026

Joshua

Clean

10/10

Exceptional

07 Feb 2026

Suzanne

Room was clean and tidy. Bed was very comfy. Water pressure in the shower was great. Staff was welcoming and helpful. Coffee in communal kitchen was nice.

Leisure Self

8/10

Excellent

04 Feb 2026

Sandy

Great location, there are some stairs for access but walking distance to everything downtown!

Leisure Partner

6/10

Pleasant

01 Feb 2026

Erin

Rooms had good amenities like kitchen and walk to breach but was old. Primary bedroom had a double and sofa sleeper had a SUPER thin mattress.

6/10

Pleasant

01 Feb 2026

Scotty

No elevator, rooms very dated and small.

Leisure Partner

6/10

Pleasant

31 Jan 2026

Steve

Room was clean, staff was nice. Less than what was depicted on the site

Leisure Partner

10/10

Exceptional

30 Jan 2026

jeff

Cute boutique hotel.

Leisure Partner

2/10

Poor

29 Jan 2026

Abu

Hotel has no elevator.
The AC in the room did not work at all.
No drawers or closet for clothes.
Mattress was old and uncomfortable.
Too expensive for such a poorly maintained motel.

Business Self

8/10

Excellent

26 Jan 2026

Leigh

Yes clean room

10/10

Exceptional

26 Jan 2026

Eric

10/10

Exceptional

24 Jan 2026

michael

Pleasant near port hotel

10/10

Exceptional

19 Jan 2026

Nigel

Rooms are small with limited storage, but it is clean and has all the facilities you could want, fridge, microwave. Air Con is a little noisy andcthe Roku TV took a bit of getting used to but the staff are helpful and friendly. Good value.

Leisure Self

10/10

Exceptional

18 Jan 2026

Lynette

I’ve stayed twice at this very cute quaint hotel downtown. Best price for a decent hotel in the area. Staff friendly. clean room. The room and bathroom were very small but has all the necessities - chair, fridge, microwave. The rooms are all on level 2 or 3 so if you are unable to use stairs I suggest a different hotel.

Leisure Partner

8/10

Excellent

18 Jan 2026

Catherine

Check-in was excellent. Staff were very friendly and courteous. Location is excellent for accessing pier and dining options. However when we requested an additional bedding we were told there was none….this is unacceptable for a hotel. Hotel cleanliness definitely needs some work….room was not very clean. Would rate 3/5.

Leisure Friends

6/10

Pleasant

18 Jan 2026

LANCE

This is a strange hotel. I actually liked the concept, but it is not modern or slick. The place is in three buildings next to each other. You use codes to enter, not keys. The parking is through an alley on the other side of the block. The staff was amazing and friendly.

Leisure Partner

10/10

Exceptional

16 Jan 2026

William

Room with clean. Small but serviceable for a Solo traveler or a couple.

8/10

Excellent

13 Jan 2026

chris

Staff was courteous, the in room coffee maker wsd broken. But the compementerary coffee in the main office was good.

6/10

Pleasant

13 Jan 2026

Joseph

The staff was very kind. The room was small and it was difficult to place my suitcase in the room. It took a long time for the water to get hot in the room, and I needed an ironing board and had to get a mini version at the front desk, with little room to iron in my room.

10/10

Exceptional

12 Jan 2026

Kristin

Very pleased with stat, room & staff were excellent.

Rougher part of town but as long as you are back before dark, no problems.

Will stay here again.

8/10

Excellent

11 Jan 2026

Anthony

Very unique hotel, enjoyed our stay. Room was very small.

10/10

Exceptional

11 Jan 2026

Michelle

Online photos really don't do this place justice. Loved how stocked up our room was having the kitchenette -- pots, pans, plates, cups, utensils and more to cook/eat with. Even included some spices, dish soap and a sponge with a drying rack and plenty of storage space to store our own food we brought in. Enough room in the mini fridge for our stay's needs. Includes a pod coffee machine and microwave, do semi wish there was a toaster and can opener, but plenty to make do with the stove top.

I thought the interior of this hotel was very charming and really appreciated their security system for guests. Made it easier to haul our stuff in trips with a peace of mind.

The two invidiuals I met running the lobby during our stay were very friendly and helpful. Barely heard any outside noise from our room, AC/heater was great, great shower but the tub is a bit high -- hard to get in and out of.

Hotel is at a great spot, Vons is an easy walk to get to. Overall wonderul stay, would absolutely stay at again.

Friends_and_family Friends

8/10

Excellent

11 Jan 2026

Moana

A unique & interesting hotel. It’s ann older place with character and charm. Only problem was no elevator, so carried suitcases up 2 floors. A staff member did carry our luggage downstairs when checking out. Otherwise staff very courteous & friendly, area had lots of restaurants. People who walk their dogs do not clean up their poop 💩 so be watchful and aware.

Friends_and_family Family

10/10

Exceptional

11 Jan 2026

Andrea

Staff was amazing!! Went above and beyond!

Leisure Family

10/10

Exceptional

10 Jan 2026

Yvonne

Staff were super friendly. Easy, organized check-in and check-out. Room was compact, very clean and comfortable.

Leisure Family

10/10

Exceptional

09 Jan 2026

matthew

Room did not have close hanging area yet was no issue with me since it was just overnite. I’ve stayed here many times and will return. Such a great vibe and location . Not for someone with mobility issues.

Friends_and_family Friends

10/10

Exceptional

08 Jan 2026

Jackie

This was my second stay here! It’s a nice little hotel that has everything I need. The rooms are small, but that worked fine for my needs. They have a nice little communal kitchen that was really convenient. East location to walk around downtown. And the staff are very kind and friendly! I’ll be back if I’m back in the area again!

Self

10/10

Exceptional

08 Jan 2026

Brooke

Nice place

4/10

Poor

08 Jan 2026

Maria E Del

No elevator (did not mentioned it), A/C would turn off during the night waking us up. Musty/damp odor.

Leisure Family

10/10

Exceptional

07 Jan 2026

Brenda

Clean and cute room

10/10

Exceptional

07 Jan 2026

Peggy

Room is cozy, but has everything needed for our stay. I love the uniqueness and character of the hotel. Staff is outstanding! This wasxa great choice.

Partner

10/10

Exceptional

06 Jan 2026

Justin

The staff was very attentive. The room was very cozy and the bedding is very comfortable.

Leisure Self

10/10

Exceptional

04 Jan 2026

Carlos

The staff was very friendly very inviting and very informative told me about the area and very engaging the room was quite and okay a nice little boutique hotel with a little charm it's not a five star but it's definitely a nice spot to stay and be in the middle of everything

Partner

10/10

Exceptional

04 Jan 2026

Carlos

It was a nice spot I'm glad I picked it it's a boutique hotel is great for a short stay the area was great and walkable a lot of eateries and entertainment was around first time in Long Beach and hopefully it won't be my last and I'll definitely come back here again

Partner

10/10

Exceptional

01 Jan 2026

Kyle

Nice

6/10

Pleasant

29 Dec 2025

Jeremy

The building was nice and quaint

Leisure Family_with_children

8/10

Excellent

29 Dec 2025

Olivia

No elevators if you have a lot of bags or need ADA accessibility, but very friendly staff.

Leisure Friends

8/10

Excellent

29 Dec 2025

William

Clean room. Staff was help fil and friendly

Partner

10/10

Exceptional

29 Dec 2025

Randall

The staff member was very nice and helpful . The room was very clean.

10/10

Exceptional

25 Dec 2025

Adam

I've stayed here at least 5 times and I absolutely love it here.

Leisure Partner

8/10

Excellent

25 Dec 2025

David

The room was actually very nice. It's kind of a cool setup. No noise and no hassles. Very conveniently located and the staff are fantastic at communication.

Self

10/10

Exceptional

21 Dec 2025

Syd

Everything we needed. Cool neighbourhood!

10/10

Exceptional

21 Dec 2025

Robin

Good location. Nice room. Had everything we needed.

10/10

Exceptional

20 Dec 2025

Joe

The room was very clean, the amenities were great and the staff was excellent.

10/10

Exceptional

19 Dec 2025

Meagan

Great location and friendly staff. Highly recommend!

Leisure Partner

10/10

Exceptional

18 Dec 2025

bailey

The staff was so nice! Felt right at home

Leisure Family

10/10

Exceptional

15 Dec 2025

Sherry

Cute place. Great location

10/10

Exceptional

15 Dec 2025

Priscilla

Easy check in and check out great location walking distance to cafes and bars weekend it’s free parking

Friends_and_family Friends

10/10

Exceptional

14 Dec 2025

Mary

I had a very enjoyable stay. The staff was extremely kind. I felt safe and comfortable. It was nice. They held my luggage for me the day I checked out because my flight wasn’t till late in the evening and that way I got to tour around Long Beach again I would definitely recommend staying here.

Leisure Self

10/10

Exceptional

14 Dec 2025

Edwin

Nice and friendly staff

Leisure Friends

10/10

Exceptional

12 Dec 2025

Raymond

This is a great hotel and in a great area, right near the train station. Lots of great stores and restaurants in the area and the Apartment Queen room is very spacious.

Friends_and_family Friends

8/10

Excellent

10 Dec 2025

SANDRA

This property, which is actually 3 properties side by side, is not handicap accessible. One must walk up a long flight of stairs to get to the second floor. It is difficult to figure out which door to walk in off the street. Parking is located completely around a corner, is somewhat difficult to find, and is not visible from the hotel, but is well lit. The front desk person was very kind.

The location is downtown and within walking distance from several interesting restaurants and cocktail lounges. The surrounding architecture is interesting and photogenic.

Leisure Self

10/10

Exceptional

08 Dec 2025

Heidi

Staff is so friendly and helpful and we will ALWAYS stay here when we visit Long Beach!

Leisure Partner

6/10

Pleasant

07 Dec 2025

Michele

Charming hotel, all the amenities I needed, staff very friendly.
I never got the text with the door code, and I question the cleanliness of the rooms. I found two hairs on the bathroom floor when I arrived, and they were definitely not mine! I was not searching for hairs, they were very obvious. Finding them made me question the cleanliness of everything else.
As well, there was much disorder in the stuff piled behind the concierge desk. This type of disorderliness always makes me question the efficacy of management.

Business

6/10

Pleasant

04 Dec 2025

Cathy

Rooms were great. Needs super comfortable. But the hike up 3 flights of stairs with baggage. Not so much. The hotel halls could use a remodel.

Leisure Family

8/10

Excellent

02 Dec 2025

David

The front desk staff were helpful and courteous. We stayed in the 2 queen loft and there was ample room for the four of us. The bathroom fixtures are a little dated and rusty but everything was clean. We enjoyed having a dining area to sit at and two TV areas for the teens. We cooked one meal on site and felt the room had adequate kitchen supplies for 4 people. Overall, I would recommend and would stay again.

Friends_and_family Family

8/10

Excellent

01 Dec 2025

Heather

Loved the staff! Very professional and helpful. Got the deluxe king and the bathroom was a bit small. No counter space, and shower was very tiny. But I did love how unique the hotel was.

Leisure Friends

6/10

Pleasant

29 Nov 2025

Narecia

I just can not believe that. This hotel is like a hole in the wall and it has so many opportunities for growth. Let's talk about the positivities the rooms look pretty nice, you can rent out a bike, a lot of food choices that are walkable around the area, it's very quiet at night. The down size was the cleanliness in the room the silverware really wasn't clean, we had a mysterious stain on the wall in the bathroom that potentially look like mold, when you first come in the hotel itself. The hotel smells very strange and really it's about hand washing the walls and also picking up that carpet and possibly putting down new carpet because it felt very muggy, had a strange smell and it was pretty much hard to breathe. Our rooms didn't smell like the hallway.

Friends

6/10

Pleasant

28 Nov 2025

Sandra M

Cute, and fairly clean, but the smallest room I have ever stayed in :) Good location. Communal style vibe. Affordable. Free coffee!

Leisure Family

10/10

Exceptional

28 Nov 2025

Michelle

Love this hotel. This was my second visit there while visiting my child in College

10/10

Exceptional

25 Nov 2025

Abigail

Staff were lovely and helpful, & we slept quite comfortably. Hope to book again in the future!

Friends_and_family Friends

8/10

Excellent

24 Nov 2025

Elizabeth

The staff was friendly. What we did NOT like was the very strong cleaning solution. We had to open windows. It causes an asthma issue for me. The stairs are very steep. Cute and quirky room upstairs aside from the strong chemical smell.

Leisure Partner

10/10

Exceptional

23 Nov 2025

Javier

The room was very nice, clean, modern and plenty of amenities for a great stay.

8/10

Excellent

23 Nov 2025

Joe

When I arrived I was told they had no more parking available so I had to drive around 40 minutes looking for parking. Structures were either full or no over night parking.

Leisure Partner

6/10

Pleasant

21 Nov 2025

Heather

great staff cute hotels
crappy stairs

Leisure Family

10/10

Exceptional

19 Nov 2025

CHRISTINA

The room was very clean and the staff were super friendly. I look forward to booking here again.

Friends_and_family Friends

2/10

Poor

18 Nov 2025

Amy

Broken bed, strong chemical cleaners. Screens out of windows, dirty area. We were offered a refund after discussing at front desk, but hotel manager declined after the fact once we had already left. Hotel very run down after seeing in person.

Leisure Family

10/10

Exceptional

18 Nov 2025

Douglas

Polite knowledgeable staff and clean room ft local art!

10/10

Exceptional

16 Nov 2025

Dustin

Good location, plenty of walkable restaurants, shopping and near the water front. The building is older and could use some cleaning/renovation but for the price this is hard to beat. I stayed here Solo before a cruise out of San Pedro and would again!

Leisure Self

6/10

Pleasant

15 Nov 2025

Rona'e

It's was great for what was needed. The staff get 5stars they were very friendly and accommodating. The rooms could be upgraded wasn't the cleanest and saw/killed a couple of roaches but the linen was Clean smelled like bleach. The room was as clean as they could get it. Pretty much just needs an upgrade. Would I stay there again? Sure only for the night as we did. We had just gotten off a cruise and needed a place to crash before flying out. It did its job.

Business_and_leisure Friends

10/10

Exceptional

14 Nov 2025

Miriam

The staff was friendly and helpful. The room was clean and the bed was comfortable. We enjoyed our stay.

Leisure Family

2/10

Poor

13 Nov 2025

Thanigaivel

I had a very terrible experience during my stay . The checkin instructions were very clear but once we entered nothing was good . There was dust on the blankets and the bed was small for two people ( definitely wasn’t queen size ) and was shaking so much .The bathroom was even worse , the shower was so small I kept hitting my elbows on th sides while bathing and there was rust in the toilet . I am glad that I just booked one night. Don’t fall for the price, Avoid this place if you can.

Family

2/10

Poor

13 Nov 2025

Najai

Roaches they have roaches the rooms look nothing like the ones one online the hallway smells damp I did not get a comfortable

Partner

10/10

Exceptional

10 Nov 2025

Pigeon

Great staff! The neighborhood is a tiny bit iffy but it seems like it’s improving. The deluxe king room is super nice!

Business_and_leisure

10/10

Exceptional

10 Nov 2025

Nick

Staff was very helpful

8/10

Excellent

08 Nov 2025

Donna

Yes

10/10

Exceptional

03 Nov 2025

Lynette

Came in from Texas to see my husband who works on the cruise ship nearby (< 10 min drive). Can’t beat the price for this cute quaint place. Very clean room, comfortable bed, freezing AC. Everything you need for a small trip. We loved it. Forewarning - the room is very small, and the shower is for 1 person to fit. If you don’t care about the room size or the stairs to 2nd or 3rd floor it’s a great place.

Leisure Partner

2/10

Poor

03 Nov 2025

Sharon

No one was there to let us in
We have to find another place to stay at midnight and the property knew we were checking in late
Also said they were going to send check in instructions via text that we never got

Leisure Family

8/10

Excellent

03 Nov 2025

NICHOLE

Checkin was easy, bed was super comfortable!!! Room was clean!!! Stairs were easy for us but might be an issue for others? Very minimal water pressure in the small shower. We were here for a night and we slept well.

Leisure Partner

10/10

Exceptional

01 Nov 2025

Daryl

Great location, pleasant staff

2/10

Poor

01 Nov 2025

Stacey

THE ROOM LOOKED NOTHING LIKE WHAT WAS ADVERTISED