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Novotel Gent Centrum

Gent · Belgium

Gouden Leeuwplein, 5View location

8.4/10Excellent1,001 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort8.4/108.4
Condition8.2/108.2
Location9.4/109.4
Neighborhood9.6/109.6
Value8.0/108.0
Amenities8.2/108.2
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  • Business hotels
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  • Family hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Novotel Gent Centrum

Enjoy the historical city centre of Ghent and relax at our hotel. The Novotel Gent Centrum is centrally located, making it ideal for both business and leisure.

After a busy day it's time to unwind in the Novotel and grab a drink on the terrace, take a dip in the pool or relax in the sauna. An extensive breakfast buffet is offered daily and lunch and dinner can be enjoyed in the hotel restaurant.

All rooms are spacious and equipped with a minibar, safe, work desk, temperature control and free WiFi.

Read more about this hotelShow less

A stay at Novotel Gent Centrum places you in the heart of Ghent, steps from Court of Ryhove and Graffiti Street. This hotel is 0.1 mi (0.1 km) from Ghent Cloth Hall and 0.1 mi (0.2 km) from Old Meat Market Hall.

Make yourself at home in one of the 117 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

Featured amenities include wired internet access (surcharge), a business center, and express check-in. Planning an event in Ghent? This hotel has 1808 square feet (168 square meters) of space consisting of a conference center and meeting rooms.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 4.40 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 24 per person
    • Fee for wired internet in public areas: EUR 9.90 per 24-hour period (rates may vary)
    • Nearby parking fee: EUR 30 per night (656 ft away)
    • Pet fee: EUR 20 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

    Dutch

Nearby attractions

Court of Ryhove 0.1 km / 0.1 mi
Graffiti Street 0.1 km / 0.1 mi
Ghent Town Hall 0.2 km / 0.1 mi
Ghent Cloth Hall 0.2 km / 0.1 mi
Masons' Guild Hall 0.2 km / 0.1 mi
Belfry of Ghent 0.2 km / 0.1 mi
Old Meat Market Hall 0.2 km / 0.1 mi
Langemunt Shopping Center 0.2 km / 0.1 mi
Ghent Christmas Market 0.2 km / 0.1 mi
Royal Dutch Theatre 0.2 km / 0.2 mi
St. Nicholas' Church 0.3 km / 0.2 mi
Korenmarkt Square 0.3 km / 0.2 mi
Gravensteen Castle 0.3 km / 0.2 mi
Saint Bavo Cathedral 0.4 km / 0.2 mi
Old Fish Market 0.4 km / 0.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 117
  • Number of floors (main building): 4
  • Suites: 4
  • Accessible rooms: 2
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging stationExtra charge
Show 39 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Room service
  • Laundry service
  • Bicycle hire service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Garden
  • Terrace
  • Gym
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Non-smoking area
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Photocopier
  • Business centre
  • Audio-visual equipment rental
  • Children playground
  • Game room
  • Sauna
  • Steam bath
  • Spa centreExtra charge
  • Breakfast
  • Vegetarian meal
  • Non-smoking establishment
  • Single-Use Plastic Free
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Novotel Gent Centrum

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Novotel Gent Centrum

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ-1

    Photos are not available for this room type.

    Novotel Gent Centrum

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Novotel Gent Centrum

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Novotel Gent Centrum

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVE QUEEN BEDDouble or Twin • EXECUTIVE QUEEN BEDDBT.EJ-QN

    Photos are not available for this room type.

    Novotel Gent Centrum

    Double or Twin EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE EXECUTIVE CITY VIEWSINGLE • EXECUTIVE CITY VIEWSGL.CV-EJ

    Photos are not available for this room type.

    Novotel Gent Centrum

    SINGLE EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1

    Photos are not available for this room type.

    Novotel Gent Centrum

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ROOM WITHOUT WINDOWDOUBLE • ROOM WITHOUT WINDOWDBL.NW

    Photos are not available for this room type.

    Novotel Gent Centrum

    DOUBLE ROOM WITHOUT WINDOW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NW

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Novotel Gent Centrum

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Novotel Gent Centrum

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Novotel Gent Centrum

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO DOUBLE BEDSJUNIOR SUITE • TWO DOUBLE BEDSJSU.2D

    Photos are not available for this room type.

    Novotel Gent Centrum

    JUNIOR SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE CITY VIEWDOUBLE • EXECUTIVE CITY VIEWDBL.CV-EJ

    Photos are not available for this room type.

    Novotel Gent Centrum

    DOUBLE EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Novotel Gent Centrum

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Novotel Gent Centrum

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BEDDBL.EJ-QN

    Photos are not available for this room type.

    Novotel Gent Centrum

    DOUBLE EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 BedroomFAM.ST

    Photos are not available for this room type.

    Novotel Gent Centrum

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN

    Photos are not available for this room type.

    Novotel Gent Centrum

    JUNIOR SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIOR • 1 BedroomFAM.SU-1

    Photos are not available for this room type.

    Novotel Gent Centrum

    FAMILY ROOM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE BUNK BEDSUITE • BUNK BEDSUI.BK

    Photos are not available for this room type.

    Novotel Gent Centrum

    SUITE BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVE CITY VIEWRoom • EXECUTIVE CITY VIEWROO.CV-EJ

    Photos are not available for this room type.

    Novotel Gent Centrum

    Room EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVE CITY VIEWDouble or Twin • EXECUTIVE CITY VIEWDBT.CV-EJ

    Photos are not available for this room type.

    Novotel Gent Centrum

    Double or Twin EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Novotel Gent Centrum

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 22 m²DBL.DB-1
    DOUBLE WITH DOUBLE BEDPhoto unavailable5 photos

    Novotel Gent Centrum

    DOUBLE WITH DOUBLE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Sofa bed, Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-1

    Room amenities

    • Bathroom
    • Hairdryer
    • TV
    • Minibar
    • Fridge
    • Individually adjustable air conditioning
    • Wi-fi
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEWSUITE • CITY VIEW • 1 BedroomSUI.CV

    Photos are not available for this room type.

    Novotel Gent Centrum

    SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    Bunk beds, Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 24 m²DBL.SU-1
    DOUBLE SUPERIORPhoto unavailable5 photos

    Novotel Gent Centrum

    DOUBLE SUPERIOR

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Room amenities

    • Minibar
    • Fridge
    • Individually adjustable air conditioning
    • Cot on demand
    • Bathroom
    • Hairdryer
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Novotel Gent Centrum

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Novotel Gent Centrum

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO

    Photos are not available for this room type.

    Novotel Gent Centrum

    DOUBLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ROOM WITHOUT WINDOWSINGLE • ROOM WITHOUT WINDOWSGL.NW

    Photos are not available for this room type.

    Novotel Gent Centrum

    SINGLE ROOM WITHOUT WINDOW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NW

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  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU

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    Novotel Gent Centrum

    FAMILY ROOM SUPERIOR

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    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU

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  • FAMILY ROOM ROOM WITHOUT WINDOWFAMILY ROOM • ROOM WITHOUT WINDOWFAM.NW

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    Novotel Gent Centrum

    FAMILY ROOM ROOM WITHOUT WINDOW

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    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.NW

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  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVE • 1 Bedroom • 25 m²DBL.EJ
    DOUBLE EXECUTIVEPhoto unavailable5 photos

    Novotel Gent Centrum

    DOUBLE EXECUTIVE

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Single bed 80-130 width, Sofa bed, Queen-size bed 150-154 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Room amenities

    • Bathroom
    • Cot on demand
    • Wi-fi
    • Individually adjustable air conditioning
    • Fridge
    • Minibar
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIOR WITH DOUBLE BEDFAMILY ROOM • SUPERIOR WITH DOUBLE BEDFAM.DB-SU

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    Novotel Gent Centrum

    FAMILY ROOM SUPERIOR WITH DOUBLE BED

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    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB-SU

    Limited room details from hotel

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  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

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    Novotel Gent Centrum

    DOUBLE SINGLE USE SUPERIOR

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    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

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  • Room SUPERIORRoom • SUPERIORROO.SU

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    Novotel Gent Centrum

    Room SUPERIOR

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

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  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

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    Novotel Gent Centrum

    Room EXECUTIVE

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

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  • SUITE CITY VIEWSUITE • CITY VIEWSUI.CV-1

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    Novotel Gent Centrum

    SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-1

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  • Room BUSINESSRoom • BUSINESSROO.BS

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    Novotel Gent Centrum

    Room BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BS

    Limited room details from hotel

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  • SUITE STANDARDSUITE • STANDARDSUI.ST

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    Novotel Gent Centrum

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Novotel Gent Centrum

8.4
Excellent
1,001 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
8.2 /10
Location
9.4 /10
Neighborhood
9.6 /10
Value
8.0 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
30 Jul 2026
Alexandra
Friendly staff, great pool, but bar closed by 10pm
8/10
Excellent
25 Jul 2026
Esha
Good hotel, staff quite blunt but helpful. Breakfast is expensive compared to what is on offer especially for vegetarians. Great location to the city centre but rooms need updating- it feels as though you're going back 20 to 30 years in time!
2/10
Poor
22 Jul 2026
Jamie
I paid almost £200 to stay in a youth hostel. Dirty dated room. Specially booked hotel for the aircon, there was no aircon only a fan. Avoid
10/10
Exceptional
11 Jul 2026
Peter
Staff were extremely helpful. Breakfast was great. Location is exceptional. Pool area is lovely and atmosphere is very relaxing.
Self
10/10
Exceptional
10 Jul 2026
Sergio
Great location in the city centre. You can walk to the main attractions (all within a 10 minute walk). Room was clean and had no issues. Hotel has a pool and restaurant/bar which is great for relaxing. Staff was friendly and helpful when I needed to print train tickets.
10/10
Exceptional
04 Jul 2026
Mathilde
Hôtel en plein centre historique ; staff aux petits soins (très souriant, proactif et motivé) ; petit-déjeuner formidable et très bien tenu notamment par un mr. qui travaille dans cet hôtel depuis plusieurs années ; terrasse/bar très agréable avec grande piscine ; grandes chambres propres, agréables et fonctionnelles. On se sent toujours très accueilli et à l'aise dans cet établissement !
Self
4/10
Poor
28 Jun 2026
Linden
This hotel is well located and the staff was kind, unfortunately the place is very very rundown and in great need of updating. I would guess that the carpet in our room was from the early 90s. Everything is faded and chipped. We came here specifically for the AC and it was broken for our second night. The pool was nice and redeemed the stay but there are much nicer places to stay in Ghent. Hopefully they can update this hotel soon. It’s far overdue.
10/10
Exceptional
26 Jun 2026
Rodney
Nice staff
10/10
Exceptional
16 Jun 2026
Leigh
Great location. Exactly where you want to be when visiting for a short trip. The room was great. The onsite parking was also great but be aware that you drive through a pedestrian zone to get there, we panicked a bit.
Friends_and_family Family
10/10
Exceptional
16 Jun 2026
Mei Leng
Love the location and the size of the room. It’s right in front of the first attraction and you just keep following the street and you will see the next few attractions within minutes. The shower pressure is good although the bathtub is too high for me to hop in and out because I am short. Wish they have a mini fridge in the room. Overall I recommend this hotel.
Friends
10/10
Exceptional
14 Jun 2026
Neil
Very convenient, close to the centre.
Friends
10/10
Exceptional
08 Jun 2026
Xiaonan
Nice tonstay
8/10
Excellent
30 May 2026
Spencer
Friendly staff! Appreciate their help and prompt responses as well
Family_with_children
10/10
Exceptional
26 May 2026
Emma
Rooms dated but clean.
Very central for exploring.
Excellent breakfast.
Staff friendly
8/10
Excellent
15 May 2026
Susan
Good location, standard accommodation, could do with a little refresh but it was okay and the staff are nice
Friends_and_family Family
6/10
Pleasant
26 Apr 2026
Eric
AC did not work whatsoever and rowdy crowds at night made opening a window not much of a better solution. Sleeping was very hard every night because of this.
Partner
8/10
Excellent
25 Apr 2026
Steven
Good central location
Business
8/10
Excellent
06 Apr 2026
Chase
Clean room, great staff, and perfect location
8/10
Excellent
05 Apr 2026
Richard
Been to this hotel a few times over 15 years, sorry to say the rooms are a little tired. My room door door needed slamming to activate the lock. Bit warm and being city centre didn't get a great sleep outside noise and banging doors.
Staff fantastic and breakfast and bar really good
8/10
Excellent
04 Apr 2026
Connie
Excellent location! Staff was great. Didn’t opt for breakfast.
8/10
Excellent
03 Apr 2026
Michael
I was staying for a meeting and the arrangements for that were very good.
Friendly staff, large room, right in the city centre. Pedestrian area at the front but taxis can access. Don't be put off by the decaying Novotel sign, the building has been refurbished.
Business
10/10
Exceptional
28 Mar 2026
Krzysztof
Excellent location and the staff were so friendly
Friends_and_family Friends
10/10
Exceptional
18 Mar 2026
Jorge
Good
10/10
Exceptional
09 Mar 2026
Michael
Staff extremely friendly and room was nice enough. Relatively cheap cost and in great location to see the sites of Ghent.
Partner
8/10
Excellent
06 Mar 2026
Staffan
Very central location
Business
6/10
Pleasant
22 Feb 2026
Daniel
Very nice staff. Good breakfast and decent bar.
Wouldn't stay again as room very noisy with shouting from street until 4am both nights and then the road sweepers started at 8
Family
6/10
Pleasant
16 Feb 2026
Maria
The overall hotel was fine and it’s in a very good central location, but there were a few issues that made the stay very uncomfortable. The room was extremely overheated even in February to the point where we had the window open constantly for 3 days and the fan on overnight to sleep. I woke up with a migraine after the first night which happens when I get overheated when I sleep which ruined the second day. The pillows were hard and lumpy and the spare soft pillow was like a tissue it was so flat and I also woke up with a sore neck. The shower was lukewarm at best no matter how hot we turned it up.
If you like a warm room and hard pillows it might be the hotel for you though!
Friends_and_family Friends
10/10
Exceptional
12 Feb 2026
Morten
Clean room
Business
8/10
Excellent
08 Feb 2026
Gayle
room was clean, it was very quiet, great location. Staff was very friendly.
Friends_and_family Friends
10/10
Exceptional
31 Dec 2025
Jocelyn
The check in was great. We arrived too early for our room but they happily stored our luggage until later.

The room is great.
6/10
Pleasant
30 Dec 2025
Susan
Good standard of room.
Great central location.
Helpful staff.
Let down by noise from outside of drunks fighting and waste bins being emptied in the early morning.
8/10
Excellent
29 Dec 2025
Jennifer
Great location, easy check in.
Partner
8/10
Excellent
19 Dec 2025
Callum
Staff were amazingly polite and welcoming. Room was clean and with plenty of room. It was quite loud so bring ear plugs but would definitely stay again!
Partner
10/10
Exceptional
18 Dec 2025
Gregg
Everything was accommodating, friendly staff, quick check-in
Leisure Partner
8/10
Excellent
05 Dec 2025
Sharon
Great location
Leisure Partner
10/10
Exceptional
28 Nov 2025
JACKELINE
Good options, clean and good service
10/10
Exceptional
18 Nov 2025
Nicholas
Great location, nice rooms and great amenities. Spa is a treat
Leisure Self
2/10
Poor
16 Nov 2025
TIBISAY
Areli hotel no tiene aire acondicionado funcionando , demasiado calor , sin luz en el pasillo de los elevadores y solo 2 toalla en la habitación que era para dos . Me cambiaron 2 veces de habitación y sin aire ambas . La señorita de la recepción trato de ayudar pero no apareció ningún manager a resolver ni pude dormir del calor y pagué $170 , ni lo recomiendo para nada , me ofrecieron agua como compensación por la molestia . Me pareció muy poco profesional y responsable este hotel .
10/10
Exceptional
14 Nov 2025
DavidTuyet
Our stay at the Novotel Hotel in Ghent, the Netherlands, 15-17 Oct 2025 was excellent. With the exception of a couple of people, overall, the hotel's staff was friendly and hospitable. The photos matched the room -- clean and roomy.

The mirror in the bathroom was a foot higher above my head (5 foot 2 inches) and the lighting was not bright enough. A light in the entrance way was broken, and not fixed during our 2 day stay, even though a cleaning staff member knew and promised to have it fixed. When requested our daily supply of coffee packages, both the front desk (condescending) and the cleaning staff were not readily responsive. BTB Fresno, CA, USA
2/10
Poor
17 Oct 2025
Jonathan
I rarely leave reviews. I stay in hotels all over the world and I've worked in 44 countries at the last count. I've stayed in the Novotel Gent before, even hosted a week-long conference here in 2023 not that made any difference.
In short the hotel is over-priced and under-loved. Specifically I payed 200 Euros a night for a hotel with a hole in the carpet, skirting board hanging off, scruffy, unkempt paint flecks (missing paint) in the bathroom and plastic curtains (with dirty marks). If I was paying 100 Euros a night I might not grumble, but come on this is a Novotel.
The night staff on my arrival was quite insistent that I pay in full on my arrival at just before midnight. I know some hotels may have this 'rule' but it might have been a bit more considerate, say empathetic to ask about my journey (long tiring journey) and say \"don't worry sir we know you have stayed here in the past, pay in the morning.\"
I had problems with my business card and was put under pressure to pay the next day. When I managed to contact my bank and sort my card issues I came to pay the balance on Thursday morning to be met by \"Oh I can't do it now, it's too difficult, pay in full when you check out\".
I also asked to change my room on Thursday. I was met by I can't do that you have to come back when my manager is here. Super: you can demand my money but you can't address the poor state of my room. It wasn't helped by the words \"I can't help you I am only following orders\". Awful choice of words
Business Family
6/10
Pleasant
17 Oct 2025
Mark
Hotel has a very bad smell in the lobby
Leisure Partner
8/10
Excellent
13 Oct 2025
Kenneth
Staff was very friendly and efficient
Business Partner
4/10
Poor
10 Oct 2025
ibanne
Nice good looking hall but rest of the hôtel is dated and particulary the rooms.

Thery are due for a major refresh.

I would not recommend it.
Business
8/10
Excellent
06 Oct 2025
James
Excellent location and the staff was amazing. They allowed us to check in early which was very helpful considering we had just flown in that morning. Thanks!
Partner
6/10
Pleasant
27 Sep 2025
peter
The property is sadly lacking in maintenance.

We have stayed in Novotel’s in other countries and had higher expectations than what we were met with.

Paint peeling in the shower, bedside light switches, broken or missing, blackout curtains old and tattered
Leisure Friends
10/10
Exceptional
25 Sep 2025
Jed

Great location

Great location that is close to the city center and many attractions. Nice and safe hotel.
Self
6/10
Pleasant
08 Aug 2025
Scott
Old dated hotel. Very expensive average breakfast. Staff people were nice.
Business Partner
4/10
Poor
31 Jul 2025
Gordon
Front desk staff were not very helpful are sympathetic with our problems.
Leisure Partner
6/10
Pleasant
21 Jul 2025
Verified traveler

Ghent festival

Got in early and the room was suitable, big and reasonable, but a little dated.
Only one towel, so rang down, didn't make a fuss as let in before 3.00pm
The room was facing the bell, near St Nicholas church, so relevant to noise from the various Ghent Music Festival sites, but the sound proofing was excellent, so didn't bother us.
The room was very hot and the heating / cooling system was old, noisy and inefficient, and the hotel was aware of this as there was a large fan, which only dissipated the hot air around the room, and the window if opened allowed the noise in.
Second day we had to ask for two towels again as one only left, and only one tooth brush etc.

We booked the sauna in the hotel, free which was great on Saturday, and did the same on Sunday.
When we trekked back across town for 7pm, only to be told it was already taken and no record of our booking.
Partner
8/10
Excellent
19 Jul 2025
James
Amazing property - loved the pool!! Close to everything. Expedia reservation said breakfast included but they wouldn’t honour it - that’s the only issue. Otherwise highly recommended
10/10
Exceptional
08 Jun 2025
Stephanie
Clean room. Friendly staff.
Family
10/10
Exceptional
02 Jun 2025
Jon
Centre of town location is incredible
10/10
Exceptional
26 May 2025
Heather
Great location, happy with our time relaxing and sightseeing in Ghent.
Leisure Family
8/10
Excellent
29 Apr 2025
Owain
Great for central Gent especially with kids
Leisure Family
10/10
Exceptional
20 Mar 2025
Qahtan
It was great stay, we will be back.
Leisure Partner
8/10
Excellent
17 Feb 2025
Amanda
Great location. Room was nice and spacious. Staff was helpful and friendly. Only downfall was the weird smell in the lobby area.
Leisure Friends
8/10
Excellent
13 Feb 2025
Steven

Good location but room was a little tired

Nice hotel in a great location, very central and convenient for where we need to be. Room was a little worn and needed some updating.
Business
8/10
Excellent
29 Jan 2025
Shelina
Great location
Leisure Friends
10/10
Exceptional
13 Jan 2025
Klaudia

Excellent, very friendly and helpfulreceptionists!

The staff went above and beyond to fullfil all my needs. The temperature in the room was rather cold (very cold weather outside) and I couldn't figure out how the air con works. The receptionist listened to me carefully and then then sent someone to only adjust the temperature in the room but left an additional heating unit in my room should if I need it. the only reason I gave 4 starts for comfort was the noise from outside. The location is central and I had a wonderful view from my room. It was just a bit loud. Maybe should have brought earplugs. Apart from that, both receptionists I had the pleasure of talking to were extremely welcoming, nice and polite. Really appreciate it, thank you! :)
Self
10/10
Exceptional
13 Dec 2024
Christian
Perfect location, difficult parking, wonderful hotel and wonderful staff
6/10
Pleasant
12 Dec 2024
Steven

Good hotel in a nice location

Hotel located well and generally the staff were very friendly. My only real gripe was the bar staff missing when you wanted a drink in the evening. This happen a couple of times.
Business
10/10
Exceptional
11 Dec 2024
Martine
Hotel is ideally situated to explore Gent. Rooms were large and spacious and the hotel accommodated our request for quiet rooms. The staff were very helpful and I’d recommend to anyone wanting a hotel in the centre of the city.
Leisure Family
10/10
Exceptional
12 Nov 2024
Anne
The staff we were wonderful - they responded to an advance email requesting a walk in shower immediately.Room very comfortable & spotless with good bed & then excelled themselves as when I got to train station to leave I realized my phone had slipped out of my pocket in back of cab. On it were my Eurostar tickets & all personal & banking stuff - I called the hotel who immediately called the cab company & alerted the driver who found the phone & brought it back to station - disaster averted - I couldn’t praise them enough nothing to much trouble - outstanding service in great stay
Leisure
10/10
Exceptional
31 Oct 2024
Ailene
Hotel is near trams and bus stops. Walkable to many tourist attraction and restaurants. Best with family too.
Leisure Family
10/10
Exceptional
19 Oct 2024
Martyn
Great central location. Nice room. Good breakfast choices. Nice bar too.
6/10
Pleasant
03 Oct 2024
Anthony
The soundproofing is very bad, since the keys are physical and the doors slam shut automatically, the place is very loud. It’s not for light sleepers. And wifi signal is very poor and keeps shutting off. I don’t recommend
Leisure Self
10/10
Exceptional
02 Oct 2024
Charles
Thus was our favorite place to stay out of the 6 total hotels on our trip. Excellent service and Ghent is an amazing area. 10/10
8/10
Excellent
18 Aug 2024
Darrell

A nice stay, but a few items to address.

This was a nice hotel in the center of Ghent. Everything in the area was walkable (restaurants, attractions, convenience, etc.). I loved Ghent. My trip was during August so it was the high season for tourists. I would love to come back at a less busy time.

The hotel was fine (clean, safe, etc.). The only real issue were the sink and shower drains. It took several minutes for them to drain. When showering you were basically standing in several inches of water. Disgusting! Same for the sink. The faucet couldn't be on for more than 15 second without the sink filling up with water. This place seriously needs to snake its drainage pipes.
Self
10/10
Exceptional
16 Aug 2024
marko
Good, in center of Gent. As expected.
Partner
10/10
Exceptional
19 Jul 2024
Matthew
Friendly and accommodating staff!
Leisure Family_with_children
6/10
Pleasant
16 Jul 2024
Jared
Centrally located hotel, great for getting around Ghent. Hotel is a big dated. Bathroom was a bit gross - grout was dirty & moldy, plumbing didn’t drain well and could smell sewer gas. Towels had an odd smell to them. Could’ve just been my room. Fine for a young guy, but I wouldn’t have been super thrilled if I was on holiday with a partner or something. Otherwise, room was spacious. Weird toilet and shower layouts though (in seperate rooms). Location was the best part of the hotel.
Self
10/10
Exceptional
14 Jul 2024
Mathilde
Emplacement parfait au centre ; piscine extérieure (non chauffée mais agréable avec barrières de sécurité rénovées) ; petit-déjeuner buffet super complet (mention spéciale au chef du staff petit-déjeuner adorable !). Les chambres sont un peu fatiguées et pourraient bénéficier d'un petit rafraîchissement mais elles restent très confortables et agréables. Le personnel est extrêmement accuueillant et compétent !
Leisure Self
10/10
Exceptional
05 Jul 2024
Richard
Ideally located for centre.
6/10
Pleasant
01 Jul 2024
Colin

Good location and value, but service not so good

This hotel was disappointing in a number of ways. The location is excellent, the value reasonable, and the staff friendly. and they tried to be helpful. But the condition of the room was less good than we expected. There was masking tape around one of the doors where it has recently been painted. Some of the furniture was quite faded, and of poor quality. And our room wasn't cleaned one of the two days we were there. The bed was made, but the towels weren't changed, the floor wasn't hoovered, and the tea/coffee wasn't refilled. It was fine, but I was suprised by these small failings.
8/10
Excellent
30 Jun 2024
Meng
Very good location
Leisure Partner
10/10
Exceptional
16 Jun 2024
Mozher
This Hotel is in the centre of Ghent. It is 5 minutes walk to Ghent centre and the Historic hart of the city including the f amuse castle of Ghent.
I would strongly commanded this hotel.
Leisure Family
10/10
Exceptional
13 Jun 2024
Melissa
Staff was excellent! Very helpful!
Leisure Family
10/10
Exceptional
02 Jun 2024
PRASHANT
Awesome location, clean rooms and friendly staff. Breakfast is good too...
Leisure Family
2/10
Poor
28 May 2024
Helen

Intruder and unprofessional staff

I stayed 4 nights and on 3rd night I had an intruder enter my room at 8.45am. I immediately reported it to reception (Weil) was extremely unpleasant and dismissive, told me it was housekeeping without checking or why they would come to my room so early, then hung up on me. I called back to ask his name and said I wanted to file a complaint about the situation and against his attitude, he told me he never gets in trouble and to stop disturbing him from doing his job - who knew helping a guest deal with a situation was not in his job duties??
I finally got hold of the duty manager , Rodolfo at 11.30pm (this is how poorly staffed they are), he was nice enough to apologise but made excuses that he was on night shift and had to come in due to staff calling in sick, he had already done another night shift and had a family, sleep and admin he hadn't checked emails blabla (sounds like a Novotel problem not mine) and he would follow up with Weil and housekeeping then next morning and leave me with a report. I insisted Weil needed to apologise (he would be on morning shift when I checked out), Rodolfo agreed.
Next morning I check out, it is Weil, he looks at me blankly when I asked for Rodofos report, I gave him my room number so he knew who I was, and he said Rodolfo didn't leave anything for me, so I asked for his apology, he said for what and walked away. Another guest was behind me and he went to serve her instead, ignoring me again. I have never had such shocking service!
Friends_and_family Friends
8/10
Excellent
23 Mar 2024
EITEL
Nice hotel, well located
6/10
Pleasant
17 Mar 2024
Wesley
Average property but very well located in the center. Walkable distancies to all of the attractions. Parking in the property that makes very convenient specially in this area.
Leisure Family_with_children
10/10
Exceptional
14 Mar 2024
Rafael
Very nice location and safe
Leisure Partner
8/10
Excellent
01 Mar 2024
Lorelyn

Nice hotel in the city center

The hotel has a perfect location for me. Its a 20 mins walk from the FLIX bus station. Its situated close to the center of Ghent. In front of the hotel are St Nicholas church, the Belfry of Ghent, St Bavos Cathedral. It is also close to a lot of restaurants and the canals. Eventhough the hotel is in the centrum area, its pretty quiet at night. The hotel staff are very welcoming. They allowed us to store our belongings before we checked in (came early than usual).

The room we got is in the 4th floor (top floor), 1 queen bed and a sofa. Room is very spacious, rhey have a separate toilet and bath, which I find convenient. The only thing i can comment in the bathroom is that the bath tub is too deep. It would be hard for old guests to come in and out of the shower. They also provided coffee, tea, cola, beer and water in the room. Bed is very comfortable and the linens and pillow are of quality. Overall, my stay here is great. I wouldn't mind booking it again should I visit Ghent in my next travel.
Friends_and_family Family
8/10
Excellent
07 Feb 2024
Yolande
Great location and Friendly staff
Business
10/10
Exceptional
16 Jan 2024
Ashley

great for solo travellers

perfect location and amazing staff who go above and beyond.

Very comfy and nice hotel in a breath taking spot.
Self
10/10
Exceptional
15 Jan 2024
Mathilde
Je séjourne souvent dans cet hôtel et y suis toujours satisfaite.
Très bon accueil ; meilleur petit-déjeuner de tous les Novotel) ; localisation au cœur de la ville et en été piscine extérieure !
Les chambres sont calmes et confortables bonne offre de chaînes TV/radio.
Leisure Self
10/10
Exceptional
28 Oct 2023
Beverley
Ghent Centrum is an excellent hotel, parking underneath and amazing sauna and steam room.
Serda on reception was absolutely lovely , so friendly & helpful, she gave us an upgraded room.
Leisure Partner
8/10
Excellent
17 Sep 2023
Andrew
Air conditioning is not cold or I should say no cold air coming out just fan.
Leisure Partner
8/10
Excellent
31 Aug 2023
Darcel
Great hotel, kind staff and great city, perfect location!!
Leisure Family
10/10
Exceptional
31 Aug 2023
Jason
The hotel was in such a great location and the staff was so helpful.
10/10
Exceptional
31 Jul 2023
Mathilde
I've stayed there many times and this stay confirmed it wasn't the last time! Perfect location ; breakfast buffet still amazing (f.i salmon, cucumbers, delicious potatoes croquettes...); big rooms ; appreciable outdoor swimming pool. Great stay!
Leisure
10/10
Exceptional
04 Jul 2023
Leticia
This hotel is an amazing bang for your buck! The location is great; on a quieter street of the busy old town area. The room is comfortable and the shower is great!
Leisure Self
10/10
Exceptional
23 Jun 2023
Sonja
Great location, and a comfortable stay.
2/10
Poor
18 Jun 2023
Adrian
Location is just perfect.
The air conditioner was not working. It was june of sunny days around 30 degrees C outside.
8/10
Excellent
31 May 2023
Mark
Location is great, close to everything. Rooms are dated, novotel early 2000's style standard. they are ok, but really could do with an update. TBH it looks like the bathrooms have been done, but the main room could do with more.

The carpark.....BE brave..your car can fit...but its definitely squeeky bum getting in and out of there. A lot of back and forth driving to a tolerance of less than 2cm!
Leisure Partner
10/10
Exceptional
09 May 2023
Francois
Spacieuse chambre et tres propre
Leisure Family
4/10
Poor
02 May 2023
Nigel
Car park is expensive and very tight
Leisure Friends
10/10
Exceptional
15 Apr 2023
Ian

Fantastic location and great hotel

Usual very high Novotel standards of cleanliness, staff, furnishing and service. The location of the hotel is fantastic … right in the centre of Gent and a 2 min walk from the no.1 tram line direct to St Peter’s station. Also has a car park (not used). Staff were brilliant, really polite and helpful. WiFi free and consistent good quality. Bar has good selection. Room (executive) was really quiet,
Iots of space and storage, great coffee machine and even a view across the roof tops towards the castle. Would thoroughly recommend and would stay again in a heartbeat.
Partner
10/10
Exceptional
15 Apr 2023
Verified traveler
Great location
Friends_and_family Friends
10/10
Exceptional
19 Dec 2022
Luis
The location is 10/10
Business_and_leisure Partner

Location & surroundings

Novotel Gent Centrum
Gouden Leeuwplein, 5, Gent, Belgium

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Novotel Gent Centrum

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