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Castelnou Aparthotel

Gent · Belgium

Kasteellaan 51, 51View location

9.4/10Excellent532 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.4/109.4
Location8.0/108.0
Neighborhood8.4/108.4
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Castelnou Aparthotel

The Aparthotel Castelnou offers spacious, air-conditioned accommodations a 10-minute walk from Ghent’s historical center. Enjoy an on-site à la carte restaurant, garden terrace, and free WiFi. Bicycle rentals are available for exploring the surrounding area.

Each unit features a flat-screen satellite TV, tea-and-coffee-making facilities, and a private bathroom with a bath or shower. Apartments include a living room, fully equipped kitchenette, separate bedroom, and bathroom.

A bus stop less than 100 meters from the aparthotel connects to Ghent-Zuid Bus Station and Ghent Saint Peter's Train Station. The hotel is easily accessible from the highway, and the Flemish cities of Bruges, Antwerp, and Brussels are within 45 km.

The charming on-site restaurant, Dali, serves a variety of traditional and international dishes, including vegetarian options, for breakfast, lunch, and dinner. Guests can also enjoy refreshing drinks at the aparthotel's bar.

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With a stay at Aparthotel Castelnou in Ghent (St. Macharius), you'll be within a 5-minute drive of Ghent Christmas Market and Ghent Town Hall. This hotel is 0.9 mi (1.5 km) from Saint Bavo Cathedral and 1 mi (1.6 km) from Belfry of Ghent.

Make yourself at home in one of the 49 individually decorated guestrooms, featuring kitchenettes with refrigerators and espresso makers. Wired and wireless internet access is complimentary, while 32-inch LED televisions with satellite programming provide entertainment. Conveniences include laptop-compatible safes and coffee/tea makers, and housekeeping is provided daily.

Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. Planning an event in Ghent? This hotel has 230 square feet (21 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Parking height restrictions apply Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 4.40 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Friday: 8:00 AM - 8:00 PM
    To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Covered self parking fee: EUR 21.50 per night (in/out privileges)
    • Crib (infant bed) fee: EUR 8.90 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

    Dutch

Nearby attractions

Portus Ganda 0.6 km / 0.4 mi
Capitole Theatre 0.7 km / 0.4 mi
Van Eyck Swimming Pool 0.7 km / 0.4 mi
Ghent Public Library 0.7 km / 0.4 mi
Small Beguinage Ghent 0.7 km / 0.4 mi
St. Bavo's Abbey 0.7 km / 0.4 mi
King Albert Park 0.7 km / 0.4 mi
Glass Alley 0.7 km / 0.5 mi
Ghent South Shopping Center 0.8 km / 0.5 mi
Scala Theatre 0.9 km / 0.5 mi
Vooruit Arts Centre 1 km / 0.6 mi
Minard Theatre 1.1 km / 0.7 mi
Castle of Gerald the Devil 1.1 km / 0.7 mi
Ghent University 1.3 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1990
  • Year of most recent renovation: 2012
  • Number of floors (main building): 6
  • hotel
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  • EC
  • JCB
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
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Show 60 more facilities & services
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging stationExtra charge
  • Key Collection
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Secure parking
  • Laundry service
  • Bicycle hire service
  • Multilingual staff
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Cloakroom
  • Lift access
  • Garden
  • Terrace
  • Bicycle storage
  • Sun terrace
  • Newspapers
  • Luggage room
  • Dining area: 1
  • Clothes dryer
  • Electric kettle
  • Bikes available: 6
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Highchairs
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • Projector
  • Photocopier
  • Business centre
  • Pub
  • Breakfast
  • Breakfast buffet
  • À la carte lunch
  • À la carte dinner
  • Set menu dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Gluten-free meals
  • Vegetarian meal
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT WITH KITCHENETTEAPARTMENT • WITH KITCHENETTEAPT.KT

    Photos are not available for this room type.

    Castelnou Aparthotel

    APARTMENT WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1

    Photos are not available for this room type.

    Castelnou Aparthotel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CAPACITY 2 ONE BEDROOMAPARTMENT • CAPACITY 2 ONE BEDROOMAPT.B1-C2

    Photos are not available for this room type.

    Castelnou Aparthotel

    APARTMENT CAPACITY 2 ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CAPACITY 2 ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOM WITH KITCHENETTEAPARTMENT • ONE BEDROOM WITH KITCHENETTEAPT.B1-KT

    Photos are not available for this room type.

    Castelnou Aparthotel

    APARTMENT ONE BEDROOM WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST-1

    Photos are not available for this room type.

    Castelnou Aparthotel

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH KITCHENETTETWIN • WITH KITCHENETTETWN.KT

    Photos are not available for this room type.

    Castelnou Aparthotel

    TWIN WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Castelnou Aparthotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Castelnou Aparthotel

9.4
Excellent
532 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.4 /10
Location
8.0 /10
Neighborhood
8.4 /10
Amenities
9.0 /10
100 reviews shown
4/10
Poor
05 Aug 2026
francesca
We only stayed for 1 night, the staff were so lovely and helpful, really genuine and friendly. The hotel is very far out of the city Center and not in a great location for walking about with kids, the room was large and had everything we could need, some areas looked worn and the beds were very small, other than that there was nothing to complain about.
4/10
Poor
30 Jul 2026
Gerard
Nothing around and breakfast wasn't get
10/10
Exceptional
30 Jul 2026
Carolyn
We had a great stay here with our one year old and three year old! We appreciated the cot and rollaway bed set up upon our arrival, and the walk to city center was about 15 min so not too bad. Breakfast was good as well. Special thank you to Sandra and Famke who went above and beyond to make our stay wonderful!
10/10
Exceptional
23 Jun 2026
Susan
Aparthotel Castelnou is a delightful place to stay. The apartment was spacious and spotless and had everything you could possibly need. Staff were so helpful, attentive and friendly, including advice on the best way to walk into the city centre. Dinner was amazing and there is a very pleasant small garden for eating outside. I'd thoroughly recommend this as a great place to stay.
Self
10/10
Exceptional
21 Jun 2026
Neil
Staff were so friendly and helpful, the apartment was perfect for 4 of us staying for the weekend. We were able to walk into the centre in just over 20mins.
Family
10/10
Exceptional
19 Jun 2026
Nikki
Spacious rooms and amazing staff!
Great location
Family
10/10
Exceptional
13 Jun 2026
Deborah
Great location for walking to city centre. Friendly, efficient and helpful Reception staff. Limited (and a little expensive) but convenient on-site, secure parking.
Good food in the Dali restaurant and excellent breakfast buffet (included in room rate).
Studio was spacious and well equipped with sufficent facilities to prepare a simple meal and relax in the evening if you do not wish to venture out to a restaurant after a day sightseeing.
Ghent is a lovely, walkable city and we would absolutely stay at Castelnou again.
Partner
10/10
Exceptional
13 Jun 2026
Renee
Tout était parfait, dans les chambres ont l’air climatisé ou ont peut ouvrir les deux fenêtres👍. Tout est très propre. Le seul bémol est le serveur du restaurant le soir ( il est asiatique) il est bête, pas souriant et ne donne pas d’information. C’est dommage car pour le reste c’est 5 étoiles.
Je retournerais certainement!
De Québec Canada! La Belgique est un incontournable!
Friends
10/10
Exceptional
05 Jun 2026
Jayne
Nice hotel good value
Friends
10/10
Exceptional
05 Jun 2026
Raymond
Clean and simple room, staff were very accommodating. Close to Dampoort train station and within walking distance to the centre of Ghent. Breakfast that is provided was pretty good.
Self
10/10
Exceptional
03 Jun 2026
Kelly
The suite was spacious and had a kitchenette with all the amenities needed to make a quick meal after eating out a lot of my trip.
The breakfast was great with a wide variety of items and served in the lovely dinning room/lounge
Self
10/10
Exceptional
15 May 2026
Andrew
Parking was secure.
Friends_and_family Friends
8/10
Excellent
13 May 2026
Kathleen
Clean hotel, helpful staff. Note that the kitchen doesn’t have a toaster or microwave, so your food reheating options are limited to the induction cooktop. They did however have sharp knives (a rarity) so we could easily cut the apple and cheese we bought.

Two things on location: the hotel is not near either train station, and the cabs at the station will gouge you. We got nabbed for €25 euros when we arrived. However when we left, the lovely receptionist called us a cab - and it was €15, even split with another couple. Knowledge is power.

The hotel is close to a picturesque canal, and there’s a bridge across it right at the end of the hotel street. Do NOT cross that bridge and take that route into the centre of town, unless you want to endlessly trudge through the dullest streets in Gent. There aren’t even any bars to stop at for refreshment: I mean Dull. You’ll start to wonder why anyone goes to Ghent. However, at check-in the receptionist will give you a map and highlight an attractive, easy 20-25 minute route that puts you right in the centre of town. This route is perfect and cannot be improved. If someone you love looks at the map and says I see a better way, he is wrong. Throw him in the canal.
Partner
8/10
Excellent
10 Apr 2026
Steven
We had a lovely stay in Gent at the CASTLENOU apartment/hoIel.I would suggest having complimentary coffee snd tea available for guests. There are both in the rooms, however a limited selection. Breakfast had an extensive selection of a variety of breakfast foods for fifferent cultures. We had a suite which was roomy.
Partner
10/10
Exceptional
30 Mar 2026
Daniel
Really good location for the city
Car parking was great too
8/10
Excellent
16 Mar 2026
Elena
Clean, modern bright hotel
Very well equipped, great location. Female receptionist upon arrival and departure was efficient and friendly, in a business like way. The breakfast staff member was also pleasant. On Saturday afternoon upon returning to the hotel after being out all day, I had popped down to the restaurant to request some milk for the tea and coffee in our room... The woman in the restaurant was quite rude and barked at me that she'd have to charge me for milk.. I hadn't realised there were sachets containing dried milk in the room as the sachets looked like sugar. Once this had been established I was happy to use these. That small encounter soured the experience of customer service. The staff member making me feel like I was requesting something for free that I wasn't entitled to! Not very hospitable service on that front!
Partner
8/10
Excellent
18 Feb 2026
Sophie
The room and hotel itself were spotless and spacious and the location was good.
The lady on the welcoming desk was lovely and very helpful.
The carpark was easy and accessible.
Unfortunately...the breakfast let it down as there wasn't much and the rolls were stale.
Apart from that...we were very happy with our stay.
Family_with_children
10/10
Exceptional
16 Feb 2026
Edmund
Beautiful hotel, lovely breakfast, helpful staff, great location.
Partner
10/10
Exceptional
16 Feb 2026
Claire
Lovely, spacious and clean rooms. Staff were so helpful too
10/10
Exceptional
15 Feb 2026
David
Really good experience, the rooms are big, very clean and quite new. Living room space separated from the bedroom, very surprised! Great front desk experience as well. Great breakfast
Leisure Self
8/10
Excellent
03 Jan 2026
Catherine
Room clean but looking a bit tired. More hangers for clothes and an extra pillow both would be good. Welcome pack was appreciated.Ideal location and breakfast was good. Staff were friendly and helpful. The angle of shower in bath is as a bit precarious if standing for shower.but overall we would recommend as great place had a great short break in a beautiful city.
10/10
Exceptional
31 Dec 2025
Stephanie
Room is clean and spacious. Staff are really helpful. Electric charging is excellent. Only the breakfast is fair
Friends_and_family Family
8/10
Excellent
18 Dec 2025
Mr J C
Great staffing team. Everything exceptionally clean. Excellent breakfast .
Partner
10/10
Exceptional
14 Dec 2025
nicola
Room was nice and big
Beds comfy
Very clean
10/10
Exceptional
13 Dec 2025
Christopher
Lovely room with free upgrade. Very helpful staff. Easy walk to centre of Ghent. Highly recommended.
8/10
Excellent
10 Dec 2025
carolyne
Staff were friendly and welcoming on arrival.
Great location easy walk into the centre approx 15 mins.
Clean well equipped room.
Good breakfast
Partner
8/10
Excellent
26 Nov 2025
John
Staff were extremely friendly and helpful. Room was clean but a little dated. Location is a bit out of the centre, but only a nice 15 minute walk away (or plenty of bus options from outside the hotel)
Leisure Partner
10/10
Exceptional
16 Nov 2025
Sarah
The room was very well appointed, spacious and comfortable. The fantastic lady on the front desk was also incredibly generous with her time and helpful in her recommendations. Bravo team Castelnou!
Partner
8/10
Excellent
31 Oct 2025
Karen
Lovely room, reception v friendly
Leisure Partner
8/10
Excellent
17 Oct 2025
juliet
Such a warm welcome, great to have the parking once worked out where to go, though at a price. Apartment great, spacious & spotlessly clean, well equipped if staying for longer. On 4th floor so very quiet - woken up first night by another guest hammering on his door but this was not fault of hotel! Chose this as had elevator which was perfect for my elderly parents & though a little out of town, could walk to tram stop or get an Uber if don’t wish/unable to walk the 20 mins or so
Leisure Family
10/10
Exceptional
16 Oct 2025
kit ying
The staff was so nice
Leisure Partner
10/10
Exceptional
15 Oct 2025
Matthew
Ten minutes from Dampoort train station. Well appointed kitchen. Good breakfast included.
Partner
10/10
Exceptional
05 Oct 2025
Anthony
All staff very friendly and helpful
10/10
Exceptional
17 Sep 2025
Gabriela

Dreamy Surroundings

The facilities are beautiful. The breakfast in the castle setting very good and the terrace for drinks superb. The pool I had to myself as soon as we arrived at around 7:30 pm. At nine it was too crowded.
Friends_and_family Family
10/10
Exceptional
12 Sep 2025
Mark

Tour 2025

As a two night stopover we found the accommodation to suit our requirements, close to the centre, the sites and had secure parking for the motorcycle.
On arrival, the check in was easy, our room had a view towards the centre, good air con etc.
The supplied breakfast was excellent and sufficient to set you up for the day.
Question; Would I stay at this location again? YES
Partner
10/10
Exceptional
08 Sep 2025
Jorge
Cumplió todas mis expectativas, el problema más grande fue que llevaba auto con lo de LEZ pero tenían un excelente estacionamiento y el personal siempre amable.
Leisure Partner
10/10
Exceptional
07 Sep 2025
YUSEIN
Perfect
Business_and_leisure Family
10/10
Exceptional
25 Aug 2025
Abigail

Great base to explore Gent.

Hotel was clean, comfortable and close to amenities.
Friends_and_family Family
10/10
Exceptional
21 Aug 2025
Mary
Staff was accommodating and friendly, let us store luggage before check in and shared where to find bike rentals. The location was ideal and easy to walk to from the train station. Included breakfast was a bonus.
Leisure Partner
10/10
Exceptional
12 Aug 2025
Erik
Clean and well managed - 15 minutes walk to the center of Gent… good hotel for tourists at a good price
Leisure Partner
10/10
Exceptional
24 Jul 2025
Anna
Lovely property with spacious room. Convenient to bus stop. Breakfast was wonderful!
Leisure Family
10/10
Exceptional
08 Jul 2025
Verified traveler
I had a really nice stay, the room was great with a lot of space. The staff were lovely and super helpful. It's a very easy walk into the town centre. Would definitely stay again.
Business Self
10/10
Exceptional
29 Jun 2025
Marc
Welcoming arrival, clean, good restaurant on site, good for business travel
Business Self
10/10
Exceptional
16 Jun 2025
Thomas
Fantastic stay. My good experience started before the stay when I checked they could provide a cot for my baby daughter and a parking place with ev charging (both yes). Check-in was handled quickly and our spacious room was immaculately clean, very comfortable and silent. A big hit with the whole family, would certainly be happy to stay again.
Friends_and_family Family
10/10
Exceptional
07 Jun 2025
Louise

Great accommodation

Great accommodation. Helpful staff. Very short and pleasant walk to city centre.
Partner
10/10
Exceptional
30 Apr 2025
Monica
We thoroughly enjoyed our stay here. We arrived at the hotel after a long overnight flight and were able to check in early, which we were very appreciative of. The rooms were quiet, the beds are comfortable, the breakfast is terrific… great location…couldn’t be happier!
Leisure Family
10/10
Exceptional
19 Feb 2025
Helen

Family trip

Beautifully clean, great size for family of 4 - one bedroom and one lounge with sofa, two single beds and kitchenette. About 25 min walk to main sightseeing places in Ghent. Nice breakfast
Friends_and_family Family
10/10
Exceptional
06 Jan 2025
Jen

A good stay with family

We arrived a bit after 10pm, when the staff closes the desk and access to the property. We called from the entryway and were given access via a code we entered into a lockbox right there. The place was clean, and everything worked fine. The furniture could be more comfortable and the space would feel more welcoming with some interesting art on the walls and perhaps a rug, but sleeping was great, even in the cot where my 23yo rested very well, and there was enough room for us 3 to spread out and enjoy each other.
Friends_and_family Family
10/10
Exceptional
27 Dec 2024
Stephen
The staff were brilliant changed our room for a walk in shower for my wife for ease,and changed our parking spae for better access to the property very good polite staff
Leisure Partner
10/10
Exceptional
03 Nov 2024
Paul

Great Ghent

This is a fantastic place to stay. Close to public transport. Well appointed, spacious rooms. The staff were incredible, especially Meliesa, who will definitely win receptionist of the year. She went over and beyond, train tickets, bus timetables, city card, recommendations of places to visit all with a cheerful, happy demeanour. We thoroughly enjoyed our stay at Castelnou Apartments and would recommend it to any traveller.
Partner
10/10
Exceptional
26 Oct 2024
Richard

Great find

Lovely place right near the city centre! Very spacious.
Business
10/10
Exceptional
19 Aug 2024
Alina
Excelente opción!!! Llegas en centro caminando en 12 minutos. El desayuno es muy bueno. Recomendado 100
Leisure Family
10/10
Exceptional
11 Jun 2024
Barrie
Great place to stay, will be back
10/10
Exceptional
04 Jun 2024
Verified traveler

Good hotel choice

Staff was friendly, and even provided nice brochures with useful information. Breakfast was good. Bathroom was alright. The room was very spacious. The room's kitchen was well equipped.

The hotel is close enough to be able to reach the city's center by walking, but also happens to conveniently have public transportation close by.

Overall a good hotel choice to visit Ghent.
Friends_and_family Family
10/10
Exceptional
22 Apr 2024
steven
Perfect for a break in this fantastic city
Leisure Partner
10/10
Exceptional
24 Mar 2024
Mr Mark J

Excellent

Clean roomy appartment and a great breakfast
Friends_and_family Friends
8/10
Excellent
13 Feb 2024
Karen
The staff were all lovely; Luc was especially helpful, gave great advice, recommendations, directions. The suite was a really great size.
The furniture in the room was starting to look shabby and the two drains in the bathroom were slow. For some reason the TV kept turning off.
I would stay there again.
Business_and_leisure Partner
10/10
Exceptional
01 Feb 2024
Robb

A great place to stay

Lovely stay - the kitchen was really helpful about sorting me a lovely meal when I arrived & had a Zoom meeting till just before they closed, & the desk staff were friendly & helpful & the bar staff were great too.
Missing a star because the shower cold tap didn't work.
Loking forward to coming back!
Business
8/10
Excellent
23 Dec 2023
Sandra

Amazing staff!

Staff were amazing, so helpful and friendly. Sandra and Michel went above and beyond. Good location, 15 min walk to centre. Secure parking available. Nice breakfast. Room was a little dark but clean and had everything one required incl hairdryer.
Friends_and_family Family
10/10
Exceptional
13 Nov 2023
anthony
The lady at the front desk has been super helpfull and polite , its my one of the best hotels when it comes to employee & service
Leisure Self
10/10
Exceptional
30 Sep 2023
Grzegorz
Nice and clean, short distance from center
Business
10/10
Exceptional
26 Aug 2023
Joy

Another treasure to add to the treasures of Ghent

Stayed for 5 days and would have to say it is the friendliest hotel with most helpful staff we have experienced. Large rooms, spotlessly clean and amazing breakfast included in price. Catered for gluten free ( if advised beforehand) with a special plate of rolls and pastries brought to table.

Ghent itself is the best treasure (the Ghent Alterpiece 16E tour essential) but also a good base place to stay for train trips to Brugge, Antwerp etc. The hotel is about a 15 minute walk to Gand Dampoort station and also a 15 minute walk to historic centre. But it’s a nice walk along the canals. Also a bus outside hotel for 2.5 euros if desired ( or reception sell 10 tickets for 17 euros for buses and trams).

We would definitely recommend this hotel if you are fit enough to do the walks to station or town or have a car.
Don’t miss the little hidden market just a few hundred metres away with wonderful local produce of fruits veges cheeses coffee and cakes. The hotel has cooking facilities in each room if needed
Partner
10/10
Exceptional
06 Jul 2023
Suzanne

Suzanne n Carl

We used the restaurant and the food was delicious and the staff were very friendly. The lady on reception was extremly helful, showing us the best route to walk to get to the main attractions. Unfortunately, it was a bit too far for me to walk as I use a walking stick. She then shown us where to catch the bus, just round the corner, and wrote on the map the names of the stops. She also told us about the boat trips and that you pay less if you are over 65. The boat trip is well worth going on.
Partner
10/10
Exceptional
25 Jun 2023
Judy
The receptionist was so helpful and it was a fantastic start to a lovely stay.
Leisure Family
8/10
Excellent
13 Apr 2023
Don
The property was great, friendly staff, and a nice full breakfast included. Though we liked the quiet of th3 neighborhood, the location wasn’t ideal for access to sights and restaurants
Leisure Friends
10/10
Exceptional
01 Apr 2023
Lucian
Very friendly and helpful staff at the reception, nice cozy and comfortable apartment. Good breakfast. Coming back next time I'm in town!
Business
10/10
Exceptional
20 Feb 2023
Louise
Great reception staff and very welcoming on arrival. The property is only a short walk from the centre and all the main sights of Ghent. The area is quiet and away from nightlife and traffic noise. The room was a good size and we made good use of the small kitchenette. There was a generous variety of buffet style breakfast on offer.

We struggled to control the room temperature using the thermostat and were a little overwhelmed by the heat in the room. It would probably be ok for those who like a more cosy temperature but it was too much for us.
Leisure Family
10/10
Exceptional
30 Jan 2023
sean
Very helpful staff, good high quality and well presented rooms, very good breakfast, car parking, 10 minute walk to centre - really good value for money !
Leisure Friends
10/10
Exceptional
30 Oct 2022
LUZAAN
Great location, very good receptionist, clean and tidy
Friends_and_family Family
10/10
Exceptional
30 Aug 2022
Verified traveler

A week in Ghent

Excellent stay at this hôtel
Enjoyed our week, close enough to city center and train station
Staff is very friendly. We highly recommend if you plan à trip to Ghent
Partner
10/10
Exceptional
11 Jun 2022
Mrs J

Ab Fab for us!

What a great place! We wanted somewhere roomy, self catering and convenient. Brilliant, quiet location, easy to walk into the centre. Very good accommodation with a superb breakfast included. We ate in the restaurant on a rainy night and the food was delicious. The staff were friendly and helpful. No hesitation in recommending this venue.
Partner
10/10
Exceptional
07 Jan 2022
Verified traveler

Great service, solid breakfast. Good value

We found it very clean, the staff were extremely friendly and helpful. The rooms were nice, the location was suitable. There's a lot to like at this place for the price we paid.
Partner
8/10
Excellent
16 Nov 2021
Verified traveler

Very nice stay

Nice stay, confortable and the employees are very kind !
Partner
10/10
Exceptional
30 Sep 2020
Grzegorz
Very good stay.
Business
10/10
Exceptional
01 Dec 2019
Verified traveler
Great location, spacious rooms, very clean, safe and secure parking:-)
Leisure Self
10/10
Exceptional
10 Oct 2019
Georgina

Great stay

Nice welcome and very informative gentleman on reception. He took the time to tell about the routes into the centre and was very welcoming. Room was spacious and clean. Was a little tricky getting the heating right but in all,this was a minor thing.I would return even if the location is a bit further than expected from the centre.
Partner
10/10
Exceptional
30 Aug 2019
Verified traveler
The hotel was renovated in 2011 but it looks great it looks like it was renovated a couple of months ago everything still looks new the bar and the restaurant is beautiful and the food was delicious I recommend this hotel and give it the highest rating.
Leisure Partner
8/10
Excellent
06 Aug 2019
Verified traveler
Being an apartment we had lots of space which was great.
Not much in the way of towel rack for hand towels or in kitchenette area.
Shower rose is positioned on wall at back of bath, but long curve of inside of bath made it very difficult to shower without leaning backwards. Rail needs to be moved more to the side.
Leisure Partner
10/10
Exceptional
30 Jul 2019
PoojaBahuguna
The location and people at front desk were excellent -the service staff was v disappointing as they did not give us one extra bed -even tho we had requested
Leisure Family
8/10
Excellent
24 Jun 2019
Romina
Great location. Walking distance to the points of interests. At check in they gave is a map and a book with info of Ghent.
Leisure Partner
10/10
Exceptional
05 Jun 2019
Nancy

Great quiet hotel.

Really nice, comfortable hotel off the town center, so quiet but an easy walk. Also great public transportation - the bus stops less than a block away from the hotel. The front desk staff were extremely helpful in helping me navigate the bus system and provide maps and brochures. Restaurant food was good, with good beer selection.
8/10
Excellent
26 May 2019
Verified traveler
Very good sizes rooms and enough self-catering items .
Leisure Partner
10/10
Exceptional
20 May 2019
Verified traveler
Great breakfast. Loved everything about the hotel. Our studio room was directly behind the elevator. We thought it would be noisy and keep us awake. However, we never heard a sound!!
Leisure Family
8/10
Excellent
18 May 2019
Verified traveler
Liked the apartment having all the benefits of being in a hotel.
Disliked the fact that breakfast was included in the price - there was no option for opting out of breakfast. Also while the weekend breakfast was good the Monday breakfast was not.
Leisure Partner
8/10
Excellent
05 Apr 2019
Verified traveler
Very good. Not far to walk to city center.
Good if staying longer than a few days as good kitchen facilities to cook etc yourself.
Leisure
10/10
Exceptional
31 Mar 2019
Verified traveler
Very clean, great breakfast, good price to quality ratio.
Business_and_leisure Family
10/10
Exceptional
08 Oct 2018
Kent

Super spot

Modern, great spot. An easy engaging 20 min walk to the center.
Super friendly and efficient. Ultra clean and well maintained.
Extensive, free breakfast. Great value in every way. We would certainly return.
Large French grocery store in mall 10 min walk away with a superb selection of wines, at great prices. (Ie a good champagne on sale at E19! )
Food sold as well. 😁
Partner
10/10
Exceptional
29 Sep 2018
kay

Great clean, modern apartment.

Only 15mins walk for sightseeing. Could have definitely stayed longer as apartment had everything we needed. Very friendly, helpful staff. Have us tourist info. on arrival. Would book again if in ghent.
10/10
Exceptional
02 Aug 2018
Dr Thomas

I will certainly return

Excellent hotel, spotless and plenty of room. Breakfast was very good buffet. Quiet area, not much in the immediate vicinity but bars and restaurants within five or so minutes walk.
8/10
Excellent
20 Jul 2018
Verified traveler

very roomy, with lounge area. Usefull kitchen area

only thing against the place was a very nice bathroom, but shower head in very poor location.
Bath is slopped under shower head and only way to get under water is to lean right back and place 1 leg on side of the bath. Thi is the only thing let the whole place down.
10/10
Exceptional
22 Jun 2018
Jennifer

Weekend in Ghent

Excellent hotel in all respects
Family
10/10
Exceptional
17 Apr 2018
Tetyana

Lovely stay

All good as mentioned by the previous reviewers
Partner
8/10
Excellent
20 Mar 2018
Verified traveler

Great hotel in Ghent!

Super spacious and comfortable. Value for money.
Minutes walk from central and old town, canal walks and restaurants nearby. The hotels restaurant Dali is worth a visit!
8/10
Excellent
15 Feb 2018
Smiley

Spacious aparthotel for our short Belgium stay

We stayed at the Castelnou for 3 nights in early Feb 2018. The complex is modern and clean with friendly and helpful reception staff. The mini flat had a lounge area, TV with UK channels, dining table, mini kitchen with 2 stove hob ,sink,fridge,coffee machine and basic crockery and cutlery, including a bottle opener. It has a free safe big enough for iPads etc. The bed was large and comfortable with 2 pillows each extra blankets and plenty of storage. There was a shower over the bath, nice fluffy towels, travel hairdryer and soap dispensers so take your own shampoo etc. There are no local shops near the complex , we managed to get some unpasteurised milk at a small artisan market which also sold cheeses and beers so if you want pasteurised milk, tea bags coffee etc then shop in Ghent before reaching the complex. It was about a 10-15 minute walk to the centre of Ghent and some restaurants. There is a local train station about a 5 minute walk which can take you into Ghent St. Peter's. Tram tickets can be bought from the complex reception. The bus route passes right outside the complex. The breakfast was the same each day and good choice and quality, beware they do pack it all away promptly at 10am! All in all we really liked the extra space of having a mini flat, it was spotless and modern and we would return.
10/10
Exceptional
02 Nov 2017
Jee Uk

home away home

Feeling like a home..
10/10
Exceptional
18 Oct 2017
Kim

An absolute find

A modern, large, spotlessly clean accommodation. One of the best breakfast offerings in our two months trip. It would be hard to find a better value hotel in Ghent.
Partner
8/10
Excellent
01 Sep 2017
Chris

20 min walk from anything - but very nice

20 min walk from station and from town - there are lots of hotels right in the centre. However, you get good value for money - massive apartment, lovely bed, quiet area, aircon, fridge/kitchen, nice breakfast (bacon/egg warm, plus impressive range of continental options). Bar OK - quiet and closed early. Friendly enough staff. Only real complaint was the shower - too near the back of the bath, so you couldn't stand flat; and it wasn't powerful enough to stand further back (room 507). would stay again if we we going to make use of the fridge/kitchen/lounge area - but for a short stay, would get closer to the centre.
Partner
10/10
Exceptional
03 Aug 2017
chris

Awesome choice

Nothing but good to say. Short walk to city centre; parked on the street right outside the front door for only 6 euros a day; room was huge; breakfast was great.
10/10
Exceptional
02 Aug 2017
Helen

Fabulous, stay here , thank you

Fabulous stay, spacious, clean, everything you could need. Lovely staff who went out of their way to be helpful and welcoming. Will definitely recommend and return.
Family
10/10
Exceptional
07 Jun 2017
David

A very good place to stay.

Staff was great. Could not have been better. The place was clean and the location was convenient for us. Also, very spacious apartment with a nice kitchenette. If I was too point to one weakness, it would be bad coffee with a kind of weak breakfast. But that is easy to overlook considering that we enjoyed everything else. I would recommend.
Partner

Location & surroundings

Castelnou Aparthotel
Kasteellaan 51, 51, Gent, Belgium

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Castelnou Aparthotel

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