Name: B&B HOTEL Gent Centrum
Address: Voldersstraat, 17, Gent, 9000, BE

10/10

Exceptional

21 Jul 2026

Joanna

Absolutely loved this hotel and awesome staff. Perfect location to be able to walk everywhere you need to be. Definitely recommended. Definitely staying here next time we visit ghent.

Family

10/10

Exceptional

18 Jul 2026

Robert

Great Staff, clean and functional rooms and a good breakfast with a very central location for a city break..

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Margarita

Everything was exceptional

Partner

10/10

Exceptional

11 Jul 2026

Parag

Excellent location for charming Ghent centrum experience. Very clean, well maintained property and helpful staff. Good amenities. Onsite laundry could be great addition.

Family_with_children

10/10

Exceptional

08 Jul 2026

Magda

Excelente hotel, súper céntrico. Las habitaciones son muy amplias, tienen un buen desayuno.
Nos gustó mucho.
Nuestra habitación fue para 4 personas, 2 adolescentes y 2 adultos y estuvimos muy cómodos.

Friends_and_family Family

8/10

Excellent

07 Jul 2026

Richard

Great hotel except the proposal to charge 15 euros for an early checking and fees for bag storage

Partner

8/10

Excellent

07 Jul 2026

Meltem

The hotel’s location is excellent, just a 4-minute walk from the city center. Its biggest advantage is how clean it is. The rooms are spacious, bright, and comfortable. I wouldn’t say the breakfast was outstanding, but it offered a good variety and was perfectly adequate. Overall, we were very satisfied with our stay and would happily choose this hotel again.

Friends_and_family Family

4/10

Poor

06 Jul 2026

Wei

Arrived 1and a half hour earlier than check in time, been told the room is ready but if check in right away need 50euro extra. Do not need check in early and Understand check in policy but feel very bad and unwelcomed. Just wondering if customer check in late or check out earlier can they get 50 Euro refund? :-) After decline pay extra, the receptionist just said the luggage storage is on the first floor (the lobby is on 0 floor) then left the counter without explained the storage place at which part of the first floor? leave us alone at lobby, very embarrassed. Few hours late the check in is OK, I ask about the breakfast the receptionist told me no need to reserve it, but next day have to pay more due to no reservation. The sink in the room does not drain and there was some loud sound come out from bathroom wall every 20 to 30mins cannot sleep well. Told the staff about the sink issue and the strange sound and asked if can have a room change, been told the hotel been fully booked, cannot do anything. Checked online the hotel still have rooms for online reservations for that night. Till two days late left the hotel no room changed, the sink issue not fixed. No one explain anything to me. During a month traveling in N Europe, stayed mor than 10 hotels never give a negative review to any other hotels. But really feels the staffs in B&B are not training well, not professional at all. Very bad experience!

Partner

10/10

Exceptional

06 Jul 2026

Rachel

Everything was great

Family

10/10

Exceptional

04 Jul 2026

Tarrah

Great room, had a garden view. Very central to everything you want to see

Family

10/10

Exceptional

04 Jul 2026

Marianne

An incredible hotel. The staff was amazing. The room was perfect and spotless. Breakfast was delicious, except I paid for it (extra) and there were people who ate and didn’t pay. There was no checking system which didn’t seem fair. But that’s all very minor. Great location, near the main tram lines. Perfect stay!

Self

8/10

Excellent

04 Jul 2026

Vivian

Loved that the hotel was very clean and central to many sites. Nicely decorated lobby and sitting area with complimentary coffee, water, fruit and pastries (leftover from the breakfast buffet?). We couldn’t figure out the thermostat to control the air conditioning. Beds were very comfortable but only 1 pillow per person. It was surprisingly quiet in the hotel. One note of caution…the shower floor was a little slippery so be careful. I would highly recommend staying here.

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Roberto

Excellent Room and the room was very clean

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Caroline

This hotel had a few very good benefits.
1- Location. This hotel was very close to the center of town, which made it easy to walk to all the sites.
2- Air conditioning. This was a huge plus during the recent heat wave in Europe. We were able to walk around for 2 hrs then come to the hotel to cool down.
3- free water and coffee in the lobby. In the lobby was a cold water fountain with either flat or sparkling water. You don’t realize how nice this is until you’ve been wandering around the Netherlands and Belgium and everyone charges for water.
Beds were comfortable. There was plenty of plugs in the room to charge phones, etc.

My only suggestion for improvement was to add another pillow on each bed.

We also selected to include the breakfast. The croissants and pastries were delicious but the rest (bacon, cold cuts, cheese, scrambled eggs) were pretty inedible in our opinion. However there is juice, specialty coffees, pastries and fruits so that was ok.

There is also a very nice grocery store one block away where we bought fresh fruits and sandwhiches.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Yamei

The fresh water, the coffee and snacks provided in the lobby was very thoughtful

Friends_and_family Family

8/10

Excellent

24 Jun 2026

Jorge A

It is in an excellent location, probably to have two vending machines for drinks and snacks, one in the lobby and the other next to the terrace, and open stairs way from the M floor to the lobby, not just the elevator service.
Our stay was excellent. Thank you.

Family

10/10

Exceptional

20 Jun 2026

Tasleem

Excellent location and great hotel. Would be nice to have complimentary coffee machine in room rather than in reception. Otherwise, amazing!

Self

10/10

Exceptional

14 Jun 2026

Thu

Clean room breakfast was great

Partner

10/10

Exceptional

12 Jun 2026

Marisol

Good room. A bit small for 3 people.

Family

8/10

Excellent

12 Jun 2026

Kathleen

Budget hotel in a great location relative to the historic center. You’re no more than 5 to 15 minutes. Walk from all the key historic sites. Also, right in the middle of the shopping district.

Very modern interior. Very clean and well maintained. Bright and great lighting. Comfortable beds with nice linens. Very quiet.

No safe in the room. The room itself was very good size with a Juliette balcony. Bathroom quite small and no real place to put your items on the counter. No shelves. Nice shower with lots of hot water. No closet just an open spot to hang a very small number of items.

OK They offer you early check-in, but it’s €15 if you do so. But you also can’t leave luggage for free until check-in. There is a luggage room on an upper floor that is not secured other but has paid lockers inside. There are some open shelves if you dare store your luggage there, but there’s no security at all. It ended up being less expensive for us to pay for the early check-in rather than rent lockers for our luggage for the time we would have needed. I really do expect a hotel to provide free service for minding luggage before check-in and when you check out if needed.

Breakfast is included. The room is lovely and bright and well decorated. Floor ceiling windows overlooking the street. A good basic buffet of a couple of hot meats, scrambled eggs, a variety of bread and buns, and a couple of pastries, yogurt, fruit, and cheeses, cereals. Coffee is a machine which really wasn’t great.

Friends

10/10

Exceptional

01 Jun 2026

Katrina

Clean and comfy, having the A/C was a treat with the heat wave. Great central location a quick walk from everything, bike shares right outside the door for a ~10 minute ride to either train station.

Partner

10/10

Exceptional

29 May 2026

Anahi

Excelente y precio calidad

Partner

10/10

Exceptional

28 May 2026

Carl

Very clean. Great location. The AC works very well, and it was hot out during my stay. Highly recommend this hotel.

Self

10/10

Exceptional

27 May 2026

Caroline

We really liked the cosy seating in the reception area… perfect spot for a complimentary hot drink - little catch up with the very helpful reception staff - get tips for dining or just watch the world go by… really lovely stay thank you…

Family

8/10

Excellent

26 May 2026

Camille

Beau séjour à l’hôtel. Il est très bien situé, à 2 minutes de marche du centre touristique. La chambre était propre. Il n’y a toutefois aucun réfrigérateur, ni fer à repasser. Nous recommandons l’hôtel pour un séjour à Ghent.

Partner

10/10

Exceptional

26 May 2026

Sara

Very central so easy to reach anywhere in the city. Staff were helpful. Liked the 5 Euro voucher if you don't need your room serviced. Useful tourist maps and booklets available. Coffee, tea, water, fruit and breads available free in the reception lounge area. Air conditioning perfect as it was very hot during our stay.

Family

10/10

Exceptional

18 May 2026

Hrvoje

Clean and nice. Perfect location in the city centre and close tram station. Nice breakfast with a bit limited choice, but everything is good. Would be nice if the room had a little fridge, but it was clearly stated what room includes.

Friends_and_family Family

10/10

Exceptional

17 May 2026

Martin

Great hotel, great location

Friends_and_family Friends

10/10

Exceptional

12 May 2026

Lisa

The hotel was in a great location and close to many hood restaurants, shopping, and cafes.
The staff was friendly and helpful.
We enjoyed our stay. 😁

Lisa L.
Chicago

8/10

Excellent

11 May 2026

morna

Excellent location and very comfortable room. Friendly staff. Nice addition of tea/coffee in reception. Lots of noise from other guests in corridors outside room and doors banging but thankfully this was minimal after 10pm. Would recommend for superb location and good transport links.

Self

10/10

Exceptional

09 May 2026

Youg

Excellent location. Good breakfast. Hotel is right in the center of ghent. Best location for traveling to Bruges and antewwrp

Self

10/10

Exceptional

09 May 2026

Todd

Fantastic location in Central Ghent for a reasonable price. Clean (but small) room and very good service. Definitely recommend.

Partner

10/10

Exceptional

09 May 2026

Rhonda

After a problem with the air conditioner being centrally controlled and on heat, the problem was rectified. The location was perfect and the breakfast was lovely

Partner

2/10

Poor

05 May 2026

Ankur

Bed bugs. Need I say more?

10/10

Exceptional

03 May 2026

Gillian

Lovely hotel,fresh coffee and pastries available free of charge st the reception area. We had a room on the 3rd floor, there was an outside terrace available.
Reception staff were helpful and friendly.,provided us with done tops for restaurants on our first night.
The room was a tripple,spacioys and clean.

Friends

10/10

Exceptional

01 May 2026

Philip

Staff super helpful and friendly. The breakfast hearty and tasty. Location very close to all the sights.

Self

10/10

Exceptional

30 Apr 2026

Duncan

Great spot walkable to all you’d want to see, breakfast is excellent hot and cold choices, free coffee etc in the foyer is a nice touch, clean and great staff. Recommend

Family_with_children

10/10

Exceptional

30 Apr 2026

Mathew

We needed to change our accommodation and were fortunate to have been able to book B&B. Staff were so helpful, rooms clean and tidy. Breakfast had everything available and continually updated. Would definitely recommend Ghent B&B for family stay.

Family

6/10

Pleasant

28 Apr 2026

Daniel

Nice, central location, but noisy

Partner

4/10

Poor

26 Apr 2026

Chaithanya

The room was clean but very small.The reception staff not very helpful and welcoming

10/10

Exceptional

25 Apr 2026

Cathy

Very clean, comfortable hotel. Quiet room, comfortable bed. No extras but was still comfy. Quite small but fine for what we needed. First reception person was ok. But not very helpful. We arrived an hour early and she wanted to charge us 50 euros to check in early. The second reception person was lovely literally 30 minutes later. Checked us in no problem. Coffee machine in the lobby was not working. Apparently you could get coffee on another level but we didn’t try as we did not buy breakfast. Overall great hotel centre of the city great location.

Partner

8/10

Excellent

25 Apr 2026

Donna

Small room but very comfortable, no fridge, water or tea/coffee making facilities in the room however there is a free hot and cold drink machine in the lobby. Breakfast was good and plenty of choice

Friends_and_family Friends

8/10

Excellent

23 Apr 2026

Tara

Room was clean and comfortable. Good basic hotel, well situated.

10/10

Exceptional

22 Apr 2026

Jacob

Clean and new. Would stay there again. Great staff too.

Self

10/10

Exceptional

22 Apr 2026

Billy

The room is very clean and staffs are very friendly. The breakfast buffet has lot of choice. It's right in Ghent center city and reasonable price for the solo traveler!

Self

10/10

Exceptional

21 Apr 2026

Alexandra

This hotel was lovely. The location was perfect, the staff were so helpful and friendly. I loved my stay here! Would highly recommend !

10/10

Exceptional

18 Apr 2026

ALAN

Hotel has no laundry service. It’s a good idea.

8/10

Excellent

17 Apr 2026

Richard

Very clean room and hotel is in a great location in the centre. Hotel was quiet at night. Did find the room a bit bright at night due to shop lights over the road and the curtains could be thicker.
Room is quite small for two people with limited storage so you end up living out of your cases.
Would stay again if I was visiting Gent in the future.

Partner

8/10

Excellent

16 Apr 2026

Frances

Clean room staff were polite and helpful
Breakfast was ok not a huge choice but sufficient and fresh
Lack of anything in room to make a drink lets this down although available in the foyer
Very open so not altogether secure although nothing to worry about when we were there

Partner

6/10

Pleasant

16 Apr 2026

Daniel

The hotel is in good condition, but there were a couple issues that ruined the experience.
The mattress seemed to be pretty old, since it was sunken in and was not comfortable.
The shower drain was clogged and caused the bathroom to overflow with water, and the TV in the room didn’t work. It turned on, but no channels or anything was working. Not even the screen mirroring. I raised the issues with the reception staff. Seems like they took care of the drain, but they didn’t do anything about the TV. I raised the issue again, but I was told there was nothing they could do except change me to a new room, which was pointless since I was leaving the day after.
It’s a shame since it was my first time staying at a B&B hotel and it looked promising at first.

Friends_and_family Family

8/10

Excellent

13 Apr 2026

Natalie

This was a great location in central Ghent. Very convenient to transit and to all the historic sights. The room was clean and comfortable in a safe area.

Self

10/10

Exceptional

13 Apr 2026

Braden

Excellent stay in Ghent, and centrally located for a day trip to Bruges, Ypres, or Brussels.
Room was very clean and extremely spacious. No concerns with this hotel at all. Staff were friendly and accommodating of any questions we had.

Partner

10/10

Exceptional

11 Apr 2026

Jonathan

Location was amazing and in the core area of Ghent. Appreciate the coffee and water in the lobby! Easy checkin and checkout process. Staff were kind and welcoming! Room was clean and efficiently spacious.

Partner

10/10

Exceptional

09 Apr 2026

Charlotte

Very clean

6/10

Pleasant

09 Apr 2026

Sandra

Clean room. But no safe for your important belongings. Short walk to the main area.

Self

6/10

Pleasant

09 Apr 2026

Debra

Property was in a central location. Staff was professional and helpful. Room was small no real closet but it was clean and quiet. Bed mattress was extremely hard and uncomfortable. Good for a short stay.

Partner

10/10

Exceptional

07 Apr 2026

Herevini

Nice room, greate staff, various choices for breakfast although the eggs are too dry!

Self

10/10

Exceptional

07 Apr 2026

Rhoneil

Staff was nice and helpful and the room was very clean.

8/10

Excellent

07 Apr 2026

Helen

Ideally located hotel. Clean and good price for centre of Ghent. No fridge/safe or tea and coffee making facilities in room however you could use the coffee machine in reception for free. Room small but comfortable, no wardrobe, mediocre shower. Slight issue with requesting extra pillows which were not received. Good check in/out. Overall a good budget option for location.

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Matthew

Superb hotel, 100% recommended. Very modern reception and room, free option to leave luggage (or paid options with more security). The staff are a credit to the hotel and kindly helped us print out some tickets at short notice. There are no hot drinks options in the room but the reception has a free coffee and water machine, as well as complimentary croissants one day. Quiet room despite central location.

Partner

10/10

Exceptional

30 Mar 2026

Margherita

Very good hotel in the center of Ghent ... the only point is the parking

Family_with_children

8/10

Excellent

29 Mar 2026

Eugenio

Perfectly located, staff are very accommodating, breakfast is ok for the price. The room is very clean, bed is very comfortable. Standard room is good for one person.

10/10

Exceptional

28 Mar 2026

Megan

Amazing and helpful staff. Beds were so comfy and the room was cozy and clean. Also complementary tea, coffee and hot coco

Partner

8/10

Excellent

24 Mar 2026

Joanne

Check in and check out by Busra was exceptional. Very helpful. Room was clean and a reasonable size. Did report the shower was exceptionally slippery. Free tea and coffee in lobby. Great location, only 200m from tram/bus stops, shops, restaurants and sites. Very impressed.

Partner

8/10

Excellent

20 Mar 2026

Jason

Pretty new, clean, and a great location. Close to public transport but I can’t imagine having a car here. Modern design but one side of the bed had a tiny “nightstand” with an outlet but nothing at all on the other side

Self

10/10

Exceptional

17 Mar 2026

Deirdre

Brilliant location in the centre of Ghent. Staff were very friendly and do helpful. Facilities basic but more than adequate brekkie .
Rooms were compact but spotless.

Friends_and_family Friends

4/10

Poor

14 Mar 2026

Maria

Was charged 15 EUROS for 2 hours early check in otherwise was offered to drop bags before check in for a fee. Not a friendly experience, would not recommend to my traveling friends. Poor amenities, rooms very small.

10/10

Exceptional

26 Feb 2026

Michelle

Very nice hotel, new and clean in great location.

Self

10/10

Exceptional

23 Feb 2026

Martin

My family stayed at the hotel recently and it was a fantastic experience. The property is centrally located in Ghent and easily accessible by foot. Our room had three beds (two full and one queen) and was very clean. Overall, this is a nice and reasonably priced hotel and we highly recommend it.

Family_with_children

10/10

Exceptional

19 Feb 2026

Ruben

Excellent stay! Very king and helpful with great location. Highly recommend.

10/10

Exceptional

13 Feb 2026

Mike

Staff and location great, really clean hotel. Would definitely recommend.

Friends_and_family Friends

10/10

Exceptional

09 Feb 2026

Ryan

Good locations. Rooms was spotless.

10/10

Exceptional

09 Feb 2026

Anna

Extremely central, fantastic location from which to walk to all main sites. Welcoming reception, with good amenities. Rooms small and basic, but comfortable. Good value for the price.

Partner

4/10

Poor

06 Feb 2026

Luke

Room was tidy but the bed was very hard and by default you only get two pillows for the bed (1 per person in our case). The pillow was pretty rubbish.
Breakfast was ok.
Location and a good - 20 minute walk from train station, 5 minutes from the center of Ghent

Partner

6/10

Pleasant

24 Jan 2026

Kristyn

The room was extremely bare! That's what happens when there are none of the following: coffee maker, phone, tissues, mini fridge, furniture,

10/10

Exceptional

12 Jan 2026

Robin

The hotel was right in the middle of the city which was excellent. It’s a tram ride from the station or a 30 minute walk. The booking in was easy, staff lovely and the room perfect.

Partner

10/10

Exceptional

06 Jan 2026

Iris

Great location, amazing staff

Leisure Family

8/10

Excellent

04 Jan 2026

ELIZABETH

The location is super good, the parking lot is close and the attention of the staff, especially Chana is very good and nice.

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Carol

Staff were great, room was very comfortable, breakfast was outstanding, location was great. 5 minute walk from train station and easy walk to lots of restaurants and shopping, as well as museums.

Leisure Self

10/10

Exceptional

21 Dec 2025

Shari

Great hotel! The room was clean, the staff was friendly and accommodating, the location is perfect. Will be coming back.

Leisure Friends

8/10

Excellent

20 Dec 2025

Amy

Overall very clean! Suited our needs well for the one night we were in Ghent! The breakfast was not great so we opted to eat elsewhere despite paying for the breakfast. Other than that it was fine!

Leisure Partner

8/10

Excellent

18 Dec 2025

Janet

Clean room, helpful reception staff

Partner

10/10

Exceptional

14 Dec 2025

Brennan

Great location, clean, staff was very nice.

Partner

8/10

Excellent

13 Dec 2025

zimmadia

The location is ideal. 3 minutes walk to the Holiday market and under 10 minutes to Gravensteen Castle.
Rooms are clean and beds are comfortable. Staff is friendly. Theres a mini coffee bar and war refill station in the lobby.
Cons:
The room is small. Theres nothing else in the room Besides the bed and the tv.

Leisure Family

8/10

Excellent

11 Dec 2025

Linda

Great location. No AC in winter.

10/10

Exceptional

09 Dec 2025

Khulan

Lovely hotel in the city centre. Super clean and walking distance to number of places

Leisure Partner

10/10

Exceptional

06 Dec 2025

Erik

Great location , no parking but good parking garage nearly.
Rooms a spacious, complementary coffee and croissants.

Leisure Pet

10/10

Exceptional

05 Dec 2025

David

Bright and cheerful reception. I was met by a pleasant and welcoming member of staff. Comfortable bed and clean and tidy room. Excellent location

Leisure Friends

10/10

Exceptional

02 Dec 2025

nicola

Great location. Friendly staff. Clean, modern and quiet room. Would and will be staying here again.

Leisure Family

8/10

Excellent

02 Dec 2025

Reynaldo

Arrived early at the hotel, you have to store your luggage at the storage for a small fee which is convenient. The hotel was very close to Ghent City attractions.

Leisure Partner

10/10

Exceptional

01 Dec 2025

Graham

Great location. Clean, helpful staff

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Ashley

Friendly staff, clean and quiet room.

Leisure Self

10/10

Exceptional

29 Nov 2025

Ben

Good location, clean and comfortable room.

Partner

10/10

Exceptional

26 Nov 2025

He

great room great staff

10/10

Exceptional

26 Nov 2025

Tim

Great

Leisure

8/10

Excellent

24 Nov 2025

Marielle

Room was clean, hotel was well-staffed and all employees were helpful. We had issues with the sink in our room and also asked for extra pillows - both needs were addressed promptly. Convenient central location close to many restaurants and transit.

Business_and_leisure Partner

10/10

Exceptional

22 Nov 2025

Danielle

Location was excellent. Everything was very clean. Those on Reception were very friendly and helpful.

Partner

10/10

Exceptional

17 Nov 2025

Jiyeong

All great! Everyone was helpful and the room was clean.

Business_and_leisure Self

10/10

Exceptional

12 Nov 2025

Sean

Place was spotless and very modern

Partner

10/10

Exceptional

08 Nov 2025

Jeannie

Perfect location for central Ghent. The hotel was very clean and staff were friendly and helpful. Lots of great eating and site seeing options within easy walking distance as well as public transportation close by to get to the train station to visit other cities as well. Bed was bigger than expected which was nice.

Leisure Partner