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Boutique Hotel Onderbergen

Gent · Belgium

Onderbergen69View location

8.8/10Excellent491 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort8.4/108.4
Condition8.8/108.8
Location9.2/109.2
Neighborhood8.8/108.8
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Boutique Hotel Onderbergen

This boutique hotel is nestled on the Leie River in the heart of medieval Ghent. It's a short stroll from Saint Bavo Cathedral and the Veldstraat Shopping District. Guests enjoy free WiFi and an international bar featuring Sky Sports.

The hotel offers stylish rooms with original features, including hardwood floors and high ceilings. Each room includes tea/coffee making facilities, a Smart TV with a complimentary in-house library of channels from over 100 countries, and free movies and TV series. Modern bathrooms feature a hairdryer and ironing facilities.

A safety deposit box is also provided. A daily breakfast is served, and guests can enjoy lunch or dinner à la carte in the restaurant. The on-site bar is perfect for afternoon or evening drinks.

The Zonnestraat Tram Stop is just steps away, offering direct links to Ghent Saint Peter's Train Station and Ghent Expo. The historic center, Design Museum, and the Belfry are all within a short walk.

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A stay at Boutique Hotel Onderbergen places you in the heart of Ghent, steps from Law Courts and 4 minutes by foot from Hotel d'Hane Steenhuyse. This hotel is 0.4 mi (0.7 km) from St. Michael's Church and 0.5 mi (0.8 km) from St. Nicholas' Church.

Make yourself at home in one of the 24 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include express check-out, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 9:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 4.40 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 9:00 PM. If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 19.5 for adults and EUR 14 for children
    • Uncovered self parking fee: EUR 20 per night
    • Rollaway bed fee: EUR 50 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    Ukrainian

    English

    Polish

    French

    Dutch

Nearby attractions

Law Courts 0.3 km / 0.2 mi
Hotel d'Hane Steenhuyse 0.3 km / 0.2 mi
Flemish Opera Ghent 0.4 km / 0.2 mi
St. Michael's Church 0.4 km / 0.3 mi
St. Michael's Bridge 0.5 km / 0.3 mi
St. Nicholas' Church 0.6 km / 0.4 mi
Masons' Guild Hall 0.6 km / 0.4 mi
Korenmarkt Square 0.6 km / 0.4 mi
Belfry of Ghent 0.7 km / 0.4 mi
Design Museum Ghent 0.7 km / 0.4 mi
Ghent Cloth Hall 0.7 km / 0.4 mi
Royal Dutch Theatre 0.7 km / 0.4 mi
Ghent Christmas Market 0.7 km / 0.4 mi
Old Meat Market Hall 0.8 km / 0.5 mi
Saint Bavo Cathedral 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • MasterCard
  • Visa
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Room service
  • Bar
  • Restaurant
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Boutique Hotel Onderbergen

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Boutique Hotel Onderbergen

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Boutique Hotel Onderbergen

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Boutique Hotel Onderbergen

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Boutique Hotel Onderbergen

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Boutique Hotel Onderbergen

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Boutique Hotel Onderbergen

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Boutique Hotel Onderbergen

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Boutique Hotel Onderbergen

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Boutique Hotel Onderbergen

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Boutique Hotel Onderbergen

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Boutique Hotel Onderbergen

8.8
Excellent
491 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
8.4 /10
Condition
8.8 /10
Location
9.2 /10
Neighborhood
8.8 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
16 Jul 2026
Eric
A quaint hotel in Ghent, walking distance to everything. The Irish pub connected to it is a real bonus as well. The staff are very accommodating and helpful.
The breakfast was delicious and plentiful. Very comfortable bed, good shower, and our room had great A/C in the bedroom. Our room could have accommodated a family of 5, but was great for just the two of us as well.
Partner
10/10
Exceptional
03 Jul 2026
Eline
I would highly recommend this hotel for those visiting Gent with kids. Location was fantastic. Very close to the historic center. The room was quite spacious for our family of four. We were also happy to have air conditioning during the heat wave!
Friends_and_family Family
6/10
Pleasant
29 Jun 2026
Yiming
The staff were fantastic and we really appreciate their hospitality and recommendations for our short stay. However, the room was much smaller than the photos and description would have suggested. The description said it could sleep 3, but there was only a double bed and it took up so much of the room that it wasn’t possible to open the cabinet fully. We’ve stayed in other small hotel rooms before. I’m mostly unhappy that the description set an inaccurate expectation. We may not have selected this room for this particular trip had we known.
Partner
10/10
Exceptional
14 Jun 2026
Kellie
Everything was amazing especially the staff.
Self
10/10
Exceptional
03 Jun 2026
John
Location, stylish
Partner
10/10
Exceptional
02 Jun 2026
Kathleen
This was a great little place to stay! Close to everything. We had a nice, clean triple room. The front reception staff was very helpful and kind, and directed us to a great little bakery around the corner. I would definitely stay here again!
10/10
Exceptional
11 May 2026
David
Loved our stay!
10/10
Exceptional
20 Apr 2026
Michael
The staff at the front desk were great and Room 1 was wonderful
10/10
Exceptional
17 Apr 2026
Mark
Excellent hotel and staff. In great location and next door to Irish bar.
Partner
6/10
Pleasant
04 Apr 2026
Ekaterina
Convenient location close to main attractions. Great and very helpful staff. Nice touch to have Irish bar connected to the hotel. Big minus: no kettle in the room. Also, steep stair and broken elevator might create problem for others.
Partner
10/10
Exceptional
18 Mar 2026
Jorge
Excellent location, pretty close to everything
10/10
Exceptional
16 Mar 2026
Aaron
Very clean, cute hotel and close to everything
Family_with_children
10/10
Exceptional
03 Mar 2026
Len
Brilliant location, fantastic staff, hotel full of character. Walking distance to all the attractions. Thoroughly recommend.
Partner
10/10
Exceptional
03 Feb 2026
Katie
Staff was exceptionally helpful, room was spotless, and location was excellent. Would recommend for fellow travellers; the 4 person room was perfect for our needs.
10/10
Exceptional
26 Jan 2026
Alejandra
Everything was great! We enjoy out stay
Leisure Family
8/10
Excellent
03 Jan 2026
Abigail
Very good location. Staff were fantastic. Room was slightly dated but great size and had amenities we needed.
Leisure Friends
10/10
Exceptional
03 Jan 2026
Keith
Perfect
Partner
8/10
Excellent
29 Dec 2025
Chris
Very small room but lovely and warm and incredibly clean. Would definitely stay again. Staff incredibly helpful and kind.
10/10
Exceptional
27 Dec 2025
JODI
Was excellent. Staff fabulous. Room was perfect for our stay of 3 nights. I would absolutely come back. Thank you from Canada
Leisure Family
10/10
Exceptional
23 Dec 2025
Narender
We loved it
Friends_and_family Family
10/10
Exceptional
09 Dec 2025
Johanna
We were very impressed with the overall experience here! The room was amazing, and very large compared to traditional rooms in Europe. The bathroom was ginormous, all 4 of us could get ready at the same time. The beds and pillows were incredibly comfortable, which were perfect after our long flight. The staff was incredibly friendly and even went out of their way to help carry our luggage. Walking distance to everything we wanted to see. 10/10 for this hotel and location -- we will definitely be back. Thank you!
Leisure Family
10/10
Exceptional
29 Oct 2025
Leo
Lovely warm welcome, comfortable room, great location!
Leisure Family
10/10
Exceptional
22 Oct 2025
Terri-lyn
Nice hotel! Staff are awesome!
10/10
Exceptional
06 Oct 2025
Richard
Friendly, welcoming staff. Cosy room, spacious bathroom.
Partner
10/10
Exceptional
24 Sep 2025
Wayne
The staff was incredibly helpful with anything I needed, the attached restaurant was excellent, it’s super close to some really amazing places, but tucked away enough to be quiet in the evening. Extremely comfortable beds and coffee in the room!
Leisure Self
10/10
Exceptional
18 Sep 2025
Francois

This place is a Gem

Beautiful hotel, 5 mins walk to the tourist sites, very quiet street. Jenny was very welcoming and provided us with great information on things to see and places to eat. Highly recommended!
Partner
10/10
Exceptional
24 Aug 2025
Alexander
Great ambiance
10/10
Exceptional
23 Aug 2025
Richard

Beautiful stay in Ghent

The hotel itself is in an ideal location to walk into Gent central. It is immaculate, the staff are very helpful and professional in manner.
The irish bar is a great bar to have as part of the hotel and the food was lovely.
Our only complaint was the noise from the irish bar, as a family, who were located in room 3. I would advise this be used as adult only.
I would recommend this hotel.
Friends_and_family Family
10/10
Exceptional
14 Aug 2025
Jared
The property was very nice and unique! The staff went above and beyond. One example was carrying my luggage up the stairs (insisted) since it does not have an elevator. They also took time to write recomendations on a map for us during our stay. If I am lucky enough to visit Ghent again I will be certain to stay at this hotel again. The location was just perfect too. So close to the center and very walkable. It also had parking for those with a car.
Leisure Family
10/10
Exceptional
10 Aug 2025
Gareth
Great hotel well located and the staff were super helpful
Leisure Family
10/10
Exceptional
06 Aug 2025
alice
The staff were very nice. It is connected to the Irish pub which was awesome.
Leisure Family
10/10
Exceptional
02 Aug 2025
Frances
Great location. Busy Irish pub downstairs - perfect for a quick drink/bite to eat.
Leisure Family_with_children
10/10
Exceptional
29 Jul 2025
Mark
.
10/10
Exceptional
10 Jul 2025
Wendy
Great location!!
10/10
Exceptional
26 Jun 2025
Ilene
Excellent stay! The hotel is centrally located, you can easily walk or take the tram to different points of interest, cute cafes and boutique shops. Very stylish decor and ambience. However, it was not as quiet as we wished, the other guests could be heard outside and above. Also, we recommend a wall AC unit or fan, it was a bit warm in our room. We were on the ground floor and did not want to open our windows wide because of mosquitoes and privacy. Other than that, the staff were very friendly and helpful. Special thanks to Jenny and Guinness for a welcoming visit. Overall, highly recommend!
Leisure Family
10/10
Exceptional
24 Jun 2025
Jaap

Hidden gem

Our room was superb - large, tasteful and well appointed!
Partner
10/10
Exceptional
19 Jun 2025
David
Good neighborhood near canals, you can walk everywhere, my bed was comfy. Helpful front desk. I had a small amount of noise in the alleyway next to my room --but would happily stay again.
Business
10/10
Exceptional
18 Jun 2025
Damien
We had a fantastic stay
10/10
Exceptional
06 Jun 2025
Wendy
Fabulous place in a great location. The breakfast buffet is fantastic so I would add that to your booking for the extra cost! Absolutely worth it! I’d come back here 😊
Leisure Self
10/10
Exceptional
04 Jun 2025
Sara

Loved Ghent!

This hotel is a little gem in a fascinating city!! The desk clerk was very friendly and helpful! Loved Ghent!!
Friends_and_family Family
10/10
Exceptional
24 May 2025
Joanne

A lovely surprise

Loved it. After a few rubbish hotels while traveling around this was a place we could finally relax and enjoy. Spacious, characterful and comfy. Lovely bathroom too.
Friends_and_family Family
10/10
Exceptional
09 May 2025
Mitzi

Wonderful

Great place and convenient to everything
10/10
Exceptional
01 May 2025
Jose Luis
El unico problema fue que la regadera tenia un piso sumamente resbaloso, pero eso se puede corregir con antiderrapante.

Aparte de eso las instrucciones para llegar estuvieron super claras, el cuarto de muy buen tamaño y muy bien organizado.

Muy bonito y limpio el hotel y sobretodo la atencion del personal fue muy buena !
Friends_and_family Family
10/10
Exceptional
01 May 2025
Kevin
Staff is fantastic. They go out of their way to help you and offer suggestions that will meet your needs. Rooms were smaller but really nice. Would recommend the hotel.
Leisure Partner
8/10
Excellent
26 Apr 2025
Kristin

Clean, nice, good location

I had a very comfortable stay at Boutique Hotel Onderbergen. It was easy to find my way here from the train station via tram, and the street it is on is quiet and safe.

It was a very easy walk to the main tourist area, about a 10 minute walk in essentially a straight line. Again, I always felt safe and comfortable.

The room itself was nice. Comfortable mattress, clean bathroom, safe provided in wardrobe, coffee, toiletries.

The reason I didn't give the room 5 stars is because apparently my \"class\" of room didn't include a refrigerator. For this tier of hotel, that should be expected. I asked the front desk if they had one that they could bring up, and they said no. They did offer (and I accepted) to hold my items in the restaurant refrigerator, which was not ideal but did work out. I would think a hotel like this should at least provide a fridge on request.

Staff was very friendly, provided some sightseeing tips on arrival, held my bags before my room was ready, etc.

I would recommend this accomodation.
Self
10/10
Exceptional
17 Apr 2025
Chris
Would highly recommend. Great location very helpful and friendly staff. Fantastic food close by.
Leisure Family
10/10
Exceptional
16 Apr 2025
Verified traveler

Wonderfully welcoming

A wonderful check in experience with a very friendly and informative receptionist who made us feel really very welcome. Room was clean and bright surg everything we needed as a family of four for one night. Location very good, yet quiet at night.
Friends_and_family Family
10/10
Exceptional
08 Mar 2025
Nicolas
We had an excellent stay for two nights in a room of four. Great staff, great area, very easy to walk to everywhere. Good underground parking lot at less than five minute walk for 15 euros. Only downside for us is that the walls seem pretty thin so we could hear outside noise when there was some. To be expected in an old building. All in all, we had a very nice time in Ghent it is a great city.
Leisure Family
10/10
Exceptional
17 Feb 2025
Robert
Hooket to EXCELLENT Irish pub
Leisure
10/10
Exceptional
30 Jan 2025
Christopher
Great room. Great meal. Excellent staff service
Partner
10/10
Exceptional
18 Jan 2025
Martin
Located in the heart of Gent. Comfortable room. Friendly staff. Good WiFi. Charming exterior. We had a party of five and the room accommodated us well.
Leisure
10/10
Exceptional
17 Dec 2024
ELIZABETH
El personal super amable, la habitación hermosa, la ubicación cerca del centro,excelente servicio,super recomendable, excelente servicio, incluso el personal de recepción habla español y te explica todos los atractivos que tiene la ciudad,
Leisure Family
10/10
Exceptional
20 Oct 2024
derek

Great place to lay your head

Amazing location. Walkable to everywhere.
Friends_and_family Family
6/10
Pleasant
12 Oct 2024
p

Delightful

The room, at the top of very steep stairs was delightful. The stairs would be a struggle for some people, but they do warn you when checking in, and offer to swap rooms if an issue.
The pillows are not the best, too soft for those needing decent neck support. We didn't have breakfast, as at €18.50 felt it was a bit steep, and we wanted to find a cafe/patisserie for a light snack before heading out for the day
Friends_and_family Friends
6/10
Pleasant
07 Sep 2024
paul
Disappointed as the property was advertised as a “Boutique hotel”. Our family room could not be classed as boutique ( we expected more for the cost of the room)! There was a lot of noise into our room through the ventilation ducting!
We noted the bed sheets to one of the beds was mouldy, these were replaced after we brought to the attention of the management.
The room was very warm, however there were fans provided to assist
The positives are that the hotel is centrally located and has the pub below!
Leisure Family
10/10
Exceptional
21 Jul 2024
Alexander
Very friendly and helpful staff, chairming, sweet place, with great location
Leisure
10/10
Exceptional
21 Jun 2024
Catherine

Great location

Fab stay but room was very warm and bright. We were in an attic room with a velux window we couldn’t reach to open or pull the blinds down on. Fans provided but they are very noisy so being able to open the window would’ve been better
Friends_and_family Family
8/10
Excellent
06 Jun 2024
Surasak
Near city center, separated entrance ,2 BR Apartment with full kitchenett,but no washing machine.Very convenient for my family of four. Room cleaning was every 3 days.
Leisure Family
10/10
Exceptional
04 Jun 2024
Gwen

Nice place with lovely staff.

Very nice and helpful staff. Comfortable room with large bathroom and lovely shower. The structure is beautiful and in a good location. Great recommendations from staff about where to eat and what to see. The only thing I would change is upgrading from “standard room,” which seems to mean attic with skylights only and whacky steep stairs to manage, to a room on the first floor (one flight up). It appeared that the canal side first floor rooms were probably fantastic.
Partner
10/10
Exceptional
23 May 2024
David
We travelled using public transport, train and tram made staying at this hotel very convenient as only a couple of minutes walk from tram stop. Hotel is in a great location not too far from all the attractions or tram. Room was clean and plenty of amenities, nice coffee and a fridge with drinks at a reasonable cost. Staff at reception were very friendly and very knowledgeable about the local area.
Leisure Partner
6/10
Pleasant
15 Apr 2024
Thomas
Old building without elevator. Very steep and narrow stairs. To be fair they were willing to carry luggage up and down. Location was within walking distance to most attractions. Desk clerks were hit and miss regarding availability. We would not return.
Partner
10/10
Exceptional
09 Jan 2024
Amy
The staff was extremely friendly especially our new friend Joke, she was amazing in every way possible! We will go back!
Leisure Family
10/10
Exceptional
04 Jan 2024
Lucia
This is a very nice hotel in the center of Ghent. An old townhouse remodeled as a hotel. The rooms are spacious and functional. The only drawback is the small bathroom (hence 4-star rating for facilities). The staff is very friendly, fluent in English (and probably many other languages), always available to help and to provide information. The hotel is located in the center of Ghent minutes away from the most important sites to visit in Ghent. Despite the location in the city center, we (family of five with suitcases) had no trouble reaching it using train and tram from Brussels Airport. Overall, highly recommended!
Leisure Family
10/10
Exceptional
01 Dec 2023
Gideon
Great hotel to be in the middle of everything, clean and convenient. Comfortable beds and the staff are very lovely and attentive
10/10
Exceptional
08 Nov 2023
Aristide Toussaint
The hotel is very easy to reach, clean and l highly appreciated the kindness of members of the staff.
Business Self
6/10
Pleasant
07 Nov 2023
Mallory
This hotel was nice but the location is not the best. It was exceptionally noisy, it’s under construction so there was a ton of people in and out, and the “close” parking was very far away. The lady working the desk was very nice and helpful and the rooms were large but it’s just not in the best location to really see and walk around Ghent.
Leisure Family
10/10
Exceptional
06 Nov 2023
Martin
Hotel is convenietly located close to the Gent center.
The staff is very friendly and provides all assistance possible. The great hotel to stay. Thank you very much.
Business_and_leisure Partner
10/10
Exceptional
05 Sep 2023
Zara
Nice rooms, helpful staff, great location, definitely come again.
Leisure Partner
10/10
Exceptional
17 Jun 2023
Pasi
Great, quirky hotel south of the Grote Markt by about a 10 minute walk. The room was no more than a very small bedroom, but fine for our use. Despite the size there was a closet and a small desk. The bathroom was really nice, fully updated and modern, with a shower stall (no tub). The innkeeper told us that a shortcut to our room was afforded through the Irish pub next door (fully accepted by the pub, just walk on through - or stop for food and drink... Fantastic food there by the way, and a fine Belgian beer selection, not just Irish ones!)

If you want the standard lobby-hallway-generic room of modern hotels forget this one. There are stairs only as far as I know, and room size could be issues for some. But if character, quirks and a decent price are alright with you, give it a go!
Leisure Partner
10/10
Exceptional
23 May 2023
Gabriela F
Amazing boutique hotel! Walking distance from historic Ghent. Beautiful hotel, spacious and renivated rooms, great beds, nice bathroom, all amenities you need. Staff is super friendly! No doubt, a jewel in Ghent! Highly recommend!
Leisure
8/10
Excellent
30 Apr 2023
Graham
The room was spacious and clean with good heating plus an ensuite bathroom with both a bath and a seperate shower.
The breakfast room was accessed across an uncovered courtyard. The breakfast was had limited options and no staff present.
Pre booked parking on the site was available. The road was quiet.
Leisure Partner
10/10
Exceptional
19 Apr 2023
Tristan
Great location
Leisure Family
10/10
Exceptional
05 Feb 2023
Andreea
Very nice and welcoming staff, lovely breakfast!
Business Self
8/10
Excellent
14 Jan 2023
Andrew

Short stay Ghent

Reception very good. Handy to have a good Irish bar virtually as part of the set up. We were upgraded so no argument with accommodation. Easy stroll into the old centre.
Friends_and_family Friends
10/10
Exceptional
12 Dec 2022
Peter

Ghent Dec 22

Nice hotel in central location on a quiet street. Room was on the small side but comfortable.
Only problem is parking as you'll need to use a public car park. There are at least 3 within a 5' walk, but you can't book these and the one-way system may make it difficult to drive to the next one if the one your queueing at is full.
Friends_and_family Friends
10/10
Exceptional
24 Nov 2022
Jason

Great place, great value

Lovely room, close to city center, very friendly staff
Friends_and_family Family
8/10
Excellent
14 Oct 2022
elaine

Excellent location

Excellent location, very close to major sights but not in a noisy area. Staff are super friendly and helpful. Big shower cubicle and clean with tea/coffee facilities in room. Easy to get to the main station by tram.
Friends_and_family Friends
8/10
Excellent
20 Sep 2022
Rene
Make sure your an Irish pub fan
Leisure Friends
6/10
Pleasant
14 Sep 2022
Rob
Mosquito in my room kept me wake all night. Breakfast was very sober for 15€
Business
10/10
Exceptional
29 Aug 2022
Verified traveler

Family trip

Great location and value. Clean comfortable and very helpful and friendly staff.
Friends_and_family Family
8/10
Excellent
07 Aug 2022
Verified traveler
Excellent location and staff were so helpful and friendly - fantastic breakfast - only issue - room was a bit stuffy and we had to keep the window open- which made it a bit hard to sleep at night because of activity ( pedestrians walking and talking below our window late at night) - still I recommend this property for its walkability and friendly staff
Leisure
10/10
Exceptional
14 Jun 2022
Jonathan

A good choice

Very helpful staff, excellent location and a clean and spacious room. All relevant boxes ticked.
Partner
10/10
Exceptional
17 May 2022
helen
Friendly staff, great location, large clean room. The towels were rather thin, but otherwise fantastic place & I recommend.
Leisure Family
10/10
Exceptional
22 Apr 2022
Ruth

Lovely Ghent stay

Charming boutique hotel with clean rooms and well stocked mini bar
Partner
10/10
Exceptional
04 Feb 2022
Cian

Nice stay

Fantastic bed, lovely shower. Great location. Staff very helpful
Partner
6/10
Pleasant
05 Jul 2021
Charlotte

Expensive for an 'average' hotel room

The picture of the room along with the description and price for a 'semi-open bathroom' and In our opinion 'deluxe' was not accurate. It was a regular double room with a bathroom. This should be changed to avoid dissapointment. There were certainly no characteristic beams and free standing baths! The room was ok but a little tired. In all honesty I expected a bit more considering the price. The hotel could generally do with some modernisation for what they were charging. The TV didn't work as per the instructions. Marks and scrapes on the bedhead/floor/furniture was old and marked. We also had towels with soap on them which had leaked from the dispensers and holes in them when we arrived. Not super nice or 'deluxe'! Please note: the reception for this hotel is closed at certain terms with no phone in the room to contact them. We picked up our keys from an Irish bar. However, the location is really good and the room was a good size.
Partner
10/10
Exceptional
08 Dec 2019
Sherrie
The location was great. The rooms were clean and comfy, We had a parking space which was very helpful. My only complaint is all the stairs. We were on the top floor with no elevator. Apparently that is pretty standard.
Partner
10/10
Exceptional
30 Nov 2019
Cristina
Clean spacious room, comfortable beds. Walking distance to all of Ghent.
Friends_and_family Family
10/10
Exceptional
28 Oct 2019
Verified traveler
walking distance to everything staff are very freindly and they have city guides available for you
Leisure Partner
8/10
Excellent
15 Oct 2019
LAF
A pretty good location just outside the main tourist area. The room was very big and the bed comfortable. Good breakfast for an additional cost.
Some black mould in the bathroom. Not a very secure hotel as patrons from the Irish pub which is part of the same building can easily enter the hotel’s common areas.
Very helpful reception staff, particularly Joey. Hotel emailed ahead with helpful information about parking, transit, etc.
Leisure Partner
10/10
Exceptional
14 Oct 2019
Verified traveler
Now this is a real hotel (unlike the one we stayed in the previous week in Munich which was a dump). This was our second stay in Onderbergen and we really love it. The location is great and the fact that it is attached to an Irish pub is a big plus.
Business_and_leisure Family
10/10
Exceptional
30 Aug 2019
Verified traveler

Good stay

Well located. Good staff. Comfortable and clean facilities. Very flexible. Highly recommend.
Partner
10/10
Exceptional
23 Aug 2019
Verified traveler
Friendly and helpful staff. Clean rooms and great breakfast.
Leisure Partner
8/10
Excellent
26 Jul 2019
Gregor
Came for Ghent Festival held in July. Hotel is convenient to walk there but far enough away to enjoy a good night sleep. Only problem was the heat wave since the hotel doesn’t have aircon.
Friends
4/10
Poor
16 Jul 2019
Verified traveler
Too noisy and smoke smelly, there is a Pub just in the same building
Leisure Family
8/10
Excellent
28 Jun 2019
J C

Good, but no air con

Overall very good, but no air conditioning and it was rather hot when I was there so a bit hard to sleep. As the room was on street level I didn't feel comfortable with opening the windows too much (not due to the area being bad, just personal preference!).
6/10
Pleasant
21 Jun 2019
Verified traveler

Overall good hotel with some exceptions

The hotel was ideally located and the service was good. We arrived late but the hotel left good instructions for checking in. We were disappointed by the location on the ground floor, the small bathroom and our noisy neighbors likely due to thin walls. The breakfast was great and we liked the attached bar (Patrick Foley’s). We would stay again but in a different room.
Family
10/10
Exceptional
08 Jun 2019
Lisa

Great for Families

This hotel is off the beaten track and a little gem. Make sure you purchase the breakfast as the breakfast room and food is fabulous. Our room was spacious and very comfortable! Great for families!!
Family
10/10
Exceptional
30 May 2019
David

Fabulous stay

Perfect location
Very hospitable
Clean and quiet
Excellent restaurant for morning breakfast
Family
8/10
Excellent
26 Apr 2019
Vernon
Good location, courteous and helpful staffs, spacious room.
Leisure Friends

Location & surroundings

Boutique Hotel Onderbergen
Onderbergen69, Ghent, Belgium

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