Eq Kuala Lumpur

10/10

Exceptional

16 Jul 2026

Beth

We really appreciate all the staff especially Ariff who was so friendly and gave us advice about local attractions. The pool was really nice too.

Family

10/10

Exceptional

14 Jul 2026

Mark

Amazing hotel situated right in the heart of everything KL has to offer.
Staff are amazing - a really well oiled machine: warm welcomes all round and nothing is too much trouble. Particular mention for Radhika who manages the Reservations Team. Radhika was on hand before and during our stay to ensure everything was as exactly as promised, and more: totally amazing service!!!
From Front Desk to Room Servicing team everything was delivered perfectly.
Large rooms - serviced daily - blackout facilities - well stocked mini-bar - comfy beds - waterfall showers...this place has the lot.
Pool and Gym facilities are also superb - make sure you have your camera at hand for a eveing swim when the Petronas Towers and KL Tower come to life: breathtaking selfies guarenteed.
Breakfast is plentiful and delicious.
Everything is clean and maintained to the highest standards.
Have stayed in a great deal of hotels across Asia but this one ranks as one of the best - book in you will not regret it!

Family_with_children

6/10

Pleasant

01 Jul 2026

Brett

Very large hotel that has everything you need. Unfortunately I was woken to drilling and internal building works being undertaken in the hall way opposite my room - at 11pm at night, i got up after a while and spoke to them. I also reported it the next day to reception
Not sure by this was allowed.,not ideal when away for work.

Self

8/10

Excellent

27 Jun 2026

Lee

Good hotel with great location but just not as good as other 5* hotels in Kl - room service food was below par - and check was ok - had a bad experience but not wow either

Self

10/10

Exceptional

25 Jun 2026

Conrado

Hotel staff provide excellent service, eooms are clean. The only thing that is not excellent is the exhaust/ventilation system in the toilet. Toilet smells like sewer in my room.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Ronald

We had a pleasant stay at EQ Kuala Lumpur. The confirmed cake, rose and card were not ready when we entered the room, but the team responded promptly and arranged them shortly after. The valet team was efficient, helpful and welcoming throughout our stay. We did not opt for breakfast. Overall, an enjoyable stay with courteous service.

Partner

10/10

Exceptional

07 Jun 2026

Fauzi

Stayed at the hotel a few times. Standard has been maintained over the years. Always a delight to be there.

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Lisa

We booked this hotel after reading amazing reviews. Check in perfect, room was so spacious and clean with a free mini bar daily. The location was very good with loads around from food, bars, shopping malls, towers and metro line of wanted to go further. We used the amazing gym with spa facilities, sauna steam room etc. The only issue we found was the pool. It’s stunning with the infinity pool but just not enough beds for then lazy days when you want to rest after you have explored the city. And if you get a bed there is only round 5 that are in the sun. The rest are shaded with the way it’s designed. Also the menu round the pool is very small. We used the hotels limos to get back to the airport what was good on price and again friendly staff. They also extended our check out time to make it easier for us. Thank you EQ, we really enjoyed our stay and KL 😍

Family

10/10

Exceptional

01 Jun 2026

Jeremy

The room was big and clean and comfortable. Highly recommended

Friends_and_family Family

10/10

Exceptional

23 May 2026

Zain

Amazing

Partner

10/10

Exceptional

21 May 2026

Qudues

We stayed for 4 nights at the EQ Hotel, great location between KLCC and Pavilion. Lovely spacious room, and friendly staff.

Partner

10/10

Exceptional

04 May 2026

Shirsha

Perfectly well-located and well-equipped hotel for a business trip.

Business

10/10

Exceptional

04 May 2026

Noel

Great location
New Hotel
V clean
Great swimming pool, jacuzzi and steam room.

Family_with_children

10/10

Exceptional

24 Apr 2026

Bhupinder Singh

Beautiful ambiance, experienced staff, Good Breakfast

Family_with_children

10/10

Exceptional

24 Apr 2026

Raymond

I stayed in a Studio suite again with access to the Equator Club lounge. The suite has a thick dividing wall which makes the living room seem smaller but it is comfortable and the free minibar makes returning from any outing all hot and bothered much more comfortable. Although there is no alcoholic drinks in the bar there are soft drinks, water and fruit juice as well as a variety of snacks such as the excellent coconut cookies.
Staff at the club lounge and the Nipah Restaurant are very friendly and helpful and make the stay very enjoyable.

Self

2/10

Poor

11 Apr 2026

Saverio

Our stay at this hotel was disappointing for several reasons. Staff attitude depended on how guests were dressed, which is absurd and irritating, if you don’t wear fancy clothes, they look down on you. For a supposedly high-end place, this kind of superficial treatment is unacceptable.
The hotel is also very family-unfriendly. We couldn’t access areas like the restaurant on the 51st floor, which made us feel excluded. Service quality was generally poor. Although the minibar is complementary, they refill it only if you ask daily; I had to complain to get it done automatically. Even luggage pick-up for checkout took forever, as if they had no urgency.
Food was average and inconsistent, sometimes fresh, sometimes not, though the quality itself was decent. Beds were comfortable but the pillows too hard, with no softer options available.
Our room was on the 31st floor and had no view of the Petronas Towers due to a building blocking the line of sight. Definitely not worth the price. If you stay here, pick something above the 45th floor for a proper view.
The swimming pool was large and nice, but crowded and with very few seats. The Petronas Towers were on the opposite side, barely visible.
Overall, this hotel fails to meet expectations. Poor service, unfriendly attitude toward families, and too much focus on appearances. Wouldn’t stay again.

Family_with_children

10/10

Exceptional

10 Apr 2026

Charlene

Good

10/10

Exceptional

07 Apr 2026

Jit

Temperature set at comfortable and everything is spotless. Coffee House was OK but nothing to qrite hone about

Partner

10/10

Exceptional

05 Apr 2026

Junyan

We travelled in Malaysia in Mar 2026 and stayed at EQ hotel for 6 days. It has met our high expectation from all the reviews we read.
The place is clean and nicely decorated. Pool is beautiful, the monsoon shower in the locker room is a must try experience. Sauna, steam room, gym, and locker room are all clean and modern. Mini bar is complimentary, which is a nice touch.
Staffs are friendly, professional, greet guests with warm smile.
We did not try any of their restaurants because there are simply too many delicious food outside at a very reasonable price. Restaurants in the hotel are extremely pricy. At this price point, including breakfast would have been reasonable.
The location is within walkable distance from KLCC and Pavilion mall. The only problem is traffic … horrible.
Overall, it was a great experience for us, and it was enhanced by staying in a tower facing room.

Partner

10/10

Exceptional

28 Mar 2026

mi kyung

Everything was perfect! Nothing to complain! Full of choices for breakfast. Swimming pool view is amazing! Room clean and spacious! Joel helped me a lot ! So happy to stay there and will stay again next time

Friends_and_family Friends

10/10

Exceptional

27 Mar 2026

Aadil

Excellent hotel with great location, staff, rooms, amenities (especially the pool), and restaurants. Would highly recommend for anyone visiting KL.

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Mattia

Fantastic hotel, we just spent a couple of nights during our transit but wish we would have spent more! Spacious room, great views, friendly staff, great position.

Partner

10/10

Exceptional

22 Mar 2026

Cynthia

Outstanding client service at this hotel. Location is great. Rooftop pool is superb.

Family

8/10

Excellent

17 Mar 2026

Ben

We enjoyed our stay at EQ Kuala Lumpur. The property itself is stunning and our room was fantastic - spacious, modern and with a spectacular view of the Petronas and broader KLCC skyline. The pool on Level 29 is also excellent, with ample space and also great views. The KLCC area surrounding has countless restaurant, shopping and transport options.

In-room dining options were relatively diverse and cater to all tastes. The fridge is stocked with a good array of essentials also, and was well stocked when room serviced.

Staff were very friendly, irrespective of whether they were front desk or cleaning rooms. It was evident they wanted to help our guests where they could. I was a little disappointed that a room upgrade was charged extra per night, as an Expedia Gold member who notified in advance I was planning a proposal on site. Of course the hotel was entitled to do so, but the courtesy has been extended in less exciting circumstances before.

Of note for travellers visting from Western countries: you will not be allowed to enter Sky 51 Bar unless all guests are 21. This may sound a minor footnote, but we could not go up with our 2-year old, even for photos. Dining options on site are also age restricted - only Kampachi and Bottega allowed kids under 12, with the former providing an underwhelming service in a relatively empty restaurant. The sound proofing of the hotel is also good, which will again be of use to most given the loud calls to prayer throughout each day.

Family_with_children

10/10

Exceptional

17 Mar 2026

Christelle

Top

Self

10/10

Exceptional

16 Mar 2026

Tracey

Nice hotel but quite busy at breakfast. Pool staff could be better. Loved the fine dining restaurant and staff.

Partner

10/10

Exceptional

07 Mar 2026

Annette

Clean big rooms, great shower pressure and lots of amenities. Central location to everything, best 5 star hotel ever. The staff were all super nice and helpful.

Family

10/10

Exceptional

05 Mar 2026

Latoya

Thank you EQ for making my trip memorable with beautiful properties and amenities. Thank you to Adem for providing great service at dinner

Friends

10/10

Exceptional

17 Feb 2026

RAM

Very nice and spacious room. Very courteous staff

Self

10/10

Exceptional

11 Feb 2026

Rob

Terrific modern luxury

Partner

10/10

Exceptional

06 Feb 2026

Odette

The hotel is very modern, new and just beautiful. Very high quality design, delicious breakfast and top notch staff.

Partner

10/10

Exceptional

30 Jan 2026

Gillian

Very nice quiet clean room. The staff and service were excellent.

Leisure Partner

10/10

Exceptional

13 Jan 2026

Adrian

The infinity pool and the spa facilities were particular highlights of our one night stay at the EQ, together with the breakfast buffet and late check out to accommodate our evening flight. The EQ provided the ideal relaxing stop over on our journey back to the UK from Australia and arranged for airport transfers too..

Leisure Partner

10/10

Exceptional

08 Jan 2026

Zoyyah

We stayed for a night the staff was lovely and even got is a great rooftop spot on the friday night without reservation.

Leisure Partner

10/10

Exceptional

06 Jan 2026

CHIAHUI

房間寬敞。 清潔服務比較差一點。 其他沒有得挑惕

Business

10/10

Exceptional

05 Jan 2026

Julianne

Fantastic stay at EQ! Wonderful location and warm, welcoming, helpful staff. The rooftop pool is amazing too!

Leisure Family

8/10

Excellent

04 Jan 2026

Elizabeth

Location was good.
Staff were courteous

Leisure Family

10/10

Exceptional

01 Jan 2026

Rameez

We had a great experience at the EQ Hotel. The room was comfortable and overall well maintained and clean. The staff was very nice and helpful. Breakfast was a great experience and they have a diverse buffet. It’s also well located from an access standpoint but is on a major road that sees heavy traffic so waiting for a taxi can sometimes be an extended time. Overall great experience and I would recommend this hotel.

Partner

10/10

Exceptional

29 Dec 2025

Simon

Room was excellent as were the staff, facilities and the location. They constantly strived to make the stay enjoyable and it was!!

Partner

10/10

Exceptional

24 Dec 2025

Irfan

An exceptional stay from start to finish — luxurious rooms, impeccable service, and thoughtful attention to every detail. World-class amenities, elegant design, and a prime location make this hotel a true five-star experience worth returning to.

10/10

Exceptional

16 Dec 2025

Neil

A lovely hotel in a great location for the tourist places to visit when in KL. Staff very helpful.
Pool seating area fairly small but this was never an issue. Poolside menu limited but food was tasty.
It's a shame we couldn't order a coffee whilst sat by the pool.
Great gym and lovely sauna/steam room area.
Wonderful views from Sky51 bar.

Partner

10/10

Exceptional

05 Dec 2025

Heng

Very convenient location!

Leisure Family

10/10

Exceptional

15 Nov 2025

Hans Peter

Service level everywhere, breakfast offerings, room, and spa area were all outstanding!

Partner

10/10

Exceptional

14 Nov 2025

Ling

All are really amazing.

Friends_and_family Family

10/10

Exceptional

13 Oct 2025

Mohammed

Great hotel

Leisure Partner

10/10

Exceptional

07 Oct 2025

Jennifer

Eq Hotel sets the standard for luxury accommodation. From the minute we arrived to our departure we were treated like royalty. Every request was accommodated.
Mini bar and snacks were a lovely surprise. Breakfast buffet was out of this world.
Special thank you to the bell boy at breakfast entry. He is so fun and happy He made me a coffee to take on my outing which was much appreciated.
Only suggestion would be a seating area at the main entrance as I sat on the water feature by accident thinking it was a seat. For which I do apologise.
Thank you for having us.

Leisure Family

10/10

Exceptional

01 Oct 2025

Mark

Great hotel, excellent service.

8/10

Excellent

28 Sep 2025

Benjamin

Good hotel with decent amenities and service! The gym was nice - rooms and finishes seem a bit on the cheap side but overall a good experience.

Leisure Partner

10/10

Exceptional

23 Sep 2025

Mohammed

Location

Leisure Self

10/10

Exceptional

16 Sep 2025

Charlotte

Stayed in a Premier King Room and absolutely adored the view and experience.

10/10

Exceptional

16 Sep 2025

Carole

Lovely spacious room. Immaculately clean. Staff friendly and helpful. We enjoyed the buffet dinner, food was great, huge choice something for everyone. The lady who appeared to be overseeing the service was particularly helpful and had a friendly and informative manner.
We really enjoyed our stay and look forward to returning.

10/10

Exceptional

15 Sep 2025

Gaurang

Fantastic stay in KL

Wonderful very comfortable and relaxed stay.
Room:36 th floor- beautiful spacious bed v comfy view amazing of twin towers.
Blackout blinds brilliant. Shower v powerful - lovely.
Lifts: v fast no waiting. Secure - can only get to ur own floor with key card
Sky bar51 awesome views and night skyline. pumping music - bit too loud at times hard to talk. Cocktails very nice. Slightly pricey £15 but expected for views and 5*

Service: very good @ reception and breakfast.
Didn’t eat in hotel - looks amazing but expensive.
Breakfast: wide variety & tasty but everything is Luke warm - only real criticism. They don’t close kids on food warmers.
Location right in centre so accessible. Walked to most things within 1 km
Hotel airport transfer bookable easy and cheaper than cab !
Really recommend this hotel. Ticks all the boxes. We are returning for a night before travelling home

Partner

10/10

Exceptional

10 Sep 2025

Alex

Great hotel and great stay

Great hotel and great location. Big rooms, lots of amenities including unlimited refills of a free minibar. Staff were accommodating and friendly. Parking is free if you’re a guest. Rooftop bar has a great view and guests can walk in without a reservation.
TVs in rooms are old fashioned pay per view style with a few rubbish channels, and the remote is bespoke so no option to watch your own streaming services like a more modern setup would allow - this is my only criticism.

Self

10/10

Exceptional

06 Sep 2025

HAEUN

The staffs were friendly and open to help inquiries. Have a various breakfast options such as Malaysian, western and asian.

Leisure Family

10/10

Exceptional

16 Aug 2025

Theresa

Wonderful hotel. Delicious breakfast buffet. Delicious and affordable room service. Room was spacious, clean and quiet. Loved the room darkening, remote blinds. Convenient to paths shops and trains. Loved it.

Leisure Family

10/10

Exceptional

11 Aug 2025

yudenis

Wonderful hotel with plenty of amenities. Great breakfast and dinner. Close to malls and restaurants.

Leisure Family

10/10

Exceptional

10 Aug 2025

ali

Very good

10/10

Exceptional

09 Aug 2025

callum

Great place to stay

Leisure Partner

10/10

Exceptional

03 Aug 2025

Loi

We liked the complimentary upscale coffee, drinks and snacks in the minibar, combs, and other vanity items. Our premium room had a view of both the Petronas Twin Towers and the KL Tower. The room is luxurious and refined, the best one we've stayed in. The unique striped color pattern on the exterior of the hotel walls made it easy for us to see and find our way back from walking excursions; very unique and stand out from nearby hotels.

Leisure Family

10/10

Exceptional

03 Aug 2025

Loi

EQ hotel is easily the best and most luxurious hotel we've ever stayed at, and we've been to a number of 5* hotels. We liked the complimentary drinks in the minibar, as well as all the complimentary items and amenities in the room. The hotel is beautiful inside and out, and its unique striped color lighting on the hotel exterior made it easy for us to find our way back from our walking excursions. If we ever visit Kuala Lumpur again, we will for sure stay at the EQ again.

Leisure Family

10/10

Exceptional

02 Aug 2025

Fie Ling

Vacation in Kuala Kumpur

Friendly and helpful staffs

Friends_and_family Family

10/10

Exceptional

02 Aug 2025

Stuart

Great location and value for money

Leisure Family

10/10

Exceptional

30 Jul 2025

Nicholas

Top notch service and facilities are excellent.

Leisure Self

10/10

Exceptional

28 Jul 2025

Yoshi

Absolutely a stunning hotel, with beautiful interiors and exceptional service. I was looking forward to jogging to the nearby park, but the surrounding neighborhood felt quite rundown, almost like jogging around a dump, which was disappointing.

Leisure Friends

8/10

Excellent

27 Jul 2025

Gaskell

Very large, spacious room. The room and hotel lobby were very clean and my wife really enjoyed her time at the spa.

The food at the restaurants were okay, but not as good as expected for the quality of the hotel and the prices.

Overall, 4.5 out of 5 stars.

Leisure Partner

10/10

Exceptional

26 Jul 2025

Kaye

Good service, amazing views, pretty good food

Leisure Partner

10/10

Exceptional

25 Jul 2025

Mercedes

Detalles de 10!!!!!

Hemos estado 4 noches: ubicación excelente para llegar andando a las Torres Petronas y varias ubicaciones más. En el hotel se cuida el detalle y el gusto en todo. Por ejemlo: uno de los hoteles donde he estado donde las ammenities son excelentes y se eponen todos los dias. El desayuno es muy variado y está muy bueno, tando el dulce como el salado. El personal es genial y todo el mundo está pendiente de ti. La zona piscina es pequeña, pero es normal por el tipo de hotel. Es complicado coger sitio pero hay que adaptarse. De verdad, volveria a este hotel. Gracias por todo.

Partner

8/10

Excellent

24 Jul 2025

Sendhil

Very decent property close to all amenities.
Walking distance to twin towers.
Staff were friendly and helpful.

Leisure Family_with_children

10/10

Exceptional

02 Jul 2025

Stanley

Immaculate and upscale. Hotel was a very comfortable stay for my family.

Leisure Family

10/10

Exceptional

30 Jun 2025

David

Absolutely everything we received from the warm welcome to our lovely farewell this hotel was exceptional. The hotel is luxury, beautiful pool area and fantastic breakfast. Roof top bar is luxury, view is amazing. Rooms are enormous too. Would highly recommend and can’t wait to come back.

Leisure Family

10/10

Exceptional

21 Jun 2025

Kam Heung

員工服務超好，全程笑容，令住客感到心情愉快，很好的體驗。

Friends_and_family Family

10/10

Exceptional

20 Jun 2025

Jedidiah

Luxurious. Great pool, great food. Very convenient.

Friends_and_family Family

10/10

Exceptional

19 Jun 2025

Cristina

Beautiful hotel with excellent staff. Everyone did an excellent job making sure our stay was enjoyable.

Leisure Family

10/10

Exceptional

17 Jun 2025

Woon

We enjoyed our stay at EQ. View of the tower was great, room was spacious and clean. Traffic around the area was not congested which is a plus point

Leisure Partner

10/10

Exceptional

12 Jun 2025

Lynette

EQ KL is a great 5 star hotel amd is very convenient for shopping and food with many great dining options nearby. Staff are very friendly and accomodating. Traffic around the hotel can be quite congested at peak times so if you go somewhere by car factor some extra time in peak hour. Planning to stay there again on our next KL trip.

Leisure Partner

10/10

Exceptional

10 Jun 2025

Jonathan

Séjour de 3 jours dans ce magnifique hôtel! Le sky51 est top et la vue de nuit est folle!!! Je recommande

Partner

10/10

Exceptional

08 Jun 2025

Amir

Excellent hotel, very modern and walking distance to shopping centre KLCC and central areas

Leisure Partner

10/10

Exceptional

07 Jun 2025

Baldeep

Amazing stay, everything we needed and central

Partner

10/10

Exceptional

17 May 2025

Damian

I am a repeat customer. Very nice staff and excellent accommodations all well attended. Easy access to dining, shopping and work. Breakfast buffet is excellent. Highly recommended.

Business_and_leisure Partner

10/10

Exceptional

12 May 2025

Ana

The best hotel in my trip, beautiful, clean, the staff very helpful and very kind, every day 6 bottles of water , mini bar complimentary
Conclusion super very nice hotel

Leisure Family

4/10

Poor

04 May 2025

aki

The staffs there were very inpatient to guests, yesterday morning around 940am, the staff in spa room asked us to get out immediately because it was not the time, the door was opened at that time, we can understand but when I asked him about earlier reservation , he told me no reservation , cant order earlier , very rude attitude , I think hotel should train the staffs more.

Business_and_leisure Family_with_children

8/10

Excellent

30 Apr 2025

Jessica

Nice property for a short stay

Leisure Family

10/10

Exceptional

25 Apr 2025

Svend-Erik

Perfect hotel in Kuala Lumpur

Perfect placed hotel close to everything. Very helpful and positive staff helping with any request.

Business

10/10

Exceptional

23 Apr 2025

Van

We had a wonderful stay. Great convenient location.

10/10

Exceptional

19 Apr 2025

Hsiaonuo

Sink water

Just the sink water is a bit small

10/10

Exceptional

09 Apr 2025

Maria

It is a stunning hotel located in a great area with fabulous views. We were treated wonderfully.

Leisure Family

10/10

Exceptional

08 Apr 2025

Jamilah

EQ Kuala Lumpur completely blew me away. The hotel itself is gorgeous. Everything from the sleek lobby to the stylish rooms felt five-star and beyond. But what set this stay apart for me was the staff. Every single person we interacted with was warm, friendly, and incredibly accommodating. They made us feel genuinely welcome from the moment we arrived.

We got to the hotel at 10 a.m., and without even asking, they gave us an early check-in—no extra charge, no questions asked. On the day of our departure, they also offered us a late check-out, and even helped coordinate reliable driving services for us during our stay. That level of service is rare, and it made everything so much smoother.

The room itself was super spacious and perfect for a group. We stayed in a double queen room, and it comfortably fit four people. It never felt cramped, which is such a win when traveling with others. The location is also unbeatable just steps away from Pavilion Mall and right in the heart of the city, making it easy to get anywhere.

Now let me talk about the room service because it deserves a moment of its own. Honestly, hats off to the chef. I ordered breakfast five days out of the seven I was there, and every meal (including lunch and dinner) was fresh, delicious, and delivered quickly. It’s the best room service food I’ve ever had, hands down. Plus, it was affordable which you can’t say about most hotels of this caliber.

Leisure Friends

10/10

Exceptional

04 Apr 2025

Rajesh

Best stay ever

Leisure Family

10/10

Exceptional

22 Mar 2025

V

Fantastic hotel - very impressed by everything - the size and spaciousness of the room, the amenities in the room, quality and selection of food, the pool, gym, spa and especially the service - so warm, responsive and professional!
If you are still thinking about booking it, don’t! It is well worth it for the cost which considering the level of standard provided, it is quite reasonable when you compare it to similar hotels in other big cities around the world. And we have travelled a lot!
Kudos to the staff, in particular, Joel, Naim, Sam and so many others who made our stay so enjoyable.
And we will be back and always stay here. We have already highly recommended this hotel to family and friends.
Truly a top notch hotel! Keep up the great work!!

Leisure Partner

10/10

Exceptional

11 Mar 2025

Alistair

Always a pleasure to stay at EQ. Staff always exceptional and friendly. Location is fantastic short walk to many food options. Shopping at Pavillion and the Petronas Twin Towers/KLCC park. Thank you for an amazing stay!!

Leisure Family_with_children

10/10

Exceptional

05 Mar 2025

kil young

Good

Business Partner

10/10

Exceptional

23 Feb 2025

Faye

We had a lovely stay at EQ Kuala Lumpur, the service and welcoming nature of all staff made our time here! It is a shame we could t stay longer. I would recommend this hotel to anyone coming to the city looking for a relaxing and welcoming break!

Leisure Family

10/10

Exceptional

22 Feb 2025

Nada

Everything was perfect! The staff were amazing, the hotel was perfect, the view was beautiful, overall the stay was just beyond! Highly recommend this hotel

6/10

Pleasant

20 Feb 2025

OLGA

Good hotel

I think the hotel was okay. Honestly I think it is a bit overrated. But stayed in Grand Hyatt before moving in EQ and liked it better. Overall, the experience was fine, the food was average, so was the room. The rooftop bar was amazing though!

Friends_and_family Family

10/10

Exceptional

19 Feb 2025

Patricia

Challenging to turn lights on/off in room

Partner

10/10

Exceptional

16 Feb 2025

Daniel

Overall experience was excellent, great hotel to spend my first time in KL at (location, rooms, service). Wouldn’t consider anywhere else when returning to KL.

Business_and_leisure Friends

10/10

Exceptional

12 Feb 2025

sondes

Parfait

Tous était parfait
La chambre , la restauration, le service de naim à l’accueil très souriant
La piscine un peu chauffé

Friends_and_family Family

10/10

Exceptional

09 Feb 2025

SOLEDAD H

Beautiful hotel, highly recommended, excellent customer service from the staff.

Leisure Family

4/10

Poor

08 Feb 2025

Amer

The staff at Sky51 really lacks good mannerism. We asked to make a reservation at the reception and they told us since we are staying, we don't need reservation. We go to the bar and in a nice polite way, I said, \"Hi, we are staying at room ###\" And the question staff asked, \"Do you have a reservation?\" This shows total lack of communication and directives among staff.
We enter the bar and my wife walked through the sliding door, and this staff guy rushed passed her, No excuse me or anything, this is not a playground where people should be running. Then after we sit down, this same staff member was having some sort of fit where he is standing beside our table and talking so loud that me & my wife can barely hear each other. Very poorly trained staff and lack of respect towards the guests staying at the hotel is insane. There are many other options when it comes to KL, choose another option.

Leisure Family

10/10

Exceptional

06 Feb 2025

Daniel

This is a great option for solo travelers, friends and families, for business or leisure. The hotel is beautiful, the staff is warm welcoming and very courteous. The location is great for checking the Petronas twin towers, going shopping or having some nice meals or accessing entertainment at night. I would love to visit again and would totally recommend to anyone visiting Kuala Lumpur.

Leisure Friends