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Holiday Inn Express Toluca Galerias Metepec

Toluca · Mexico

Blvd.Toluca Metepec 267 NorteView location

9.2/10Excellent984 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.2/109.2
Condition9.4/109.4
Location9.0/109.0
Neighborhood9.0/109.0
Value9.4/109.4
Amenities9.2/109.2
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  • Business hotels
  • Pet friendly Hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express Toluca Galerias Metepec

Enjoy the most prestigious and safe area of the city, staying at the Holiday Inn Express® Toluca Galerías Metepec Hotel. As part of City Center plaza complex, you will have access to a variety of restaurants and bars to eat and order room service from without extra charge.

Moreover, we are in front of Galerias Metepec , a shopping center with an ice rink and a cinema inside, to where you get a special rate to any show for being our guest.

We are also conveniently close to downtown, where you can visit Cosmovitral and admire the beautiful stained glass mural and enjoy its botanical garden; and don’t go home without stopping at Casart to shop for traditional Mexican handicrafts to take back home.

To provide you with a pleasant stay, we offer comfortable facilities, excellent amenities and friendly staff. Every morning, we serve a fresh and delicious complimentary breakfast features an attendant-served hot breakfast with eggs, bacon or sausage, and a variety of continental breakfast items.

Read more about this hotelShow less

We make available a 24-hour Business Center for you to comfortably keep up with work and a meeting room for up to 50 guests, and prior reservation, use our free-of-charge shuttle service.

Also, we offer an on-site gym, but you can enjoy the near Sport City’s facilities with a special rate for our guests. We look forward to seeing you soon.

With a stay at Holiday Inn Express Toluca Galerias Metepec by IHG in Toluca (Metepec), you'll be within a 10-minute drive of Nemesio Díez Stadium and Galerias Metepec Shopping Center.

This hotel is 0.7 mi (1.2 km) from Las Americas Plaza and 1.1 mi (1.7 km) from Centro Cultural Piccolo Mozart. Make yourself at home in one of the 76 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 9 Pet max weight (per pet) in lb is 20 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Important information

  • You need to know
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Minimal age
    18
  • Optional fees
    • Pet deposit: MXN 1000 per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Galerias Metepec Shopping Center 0.7 km / 0.4 mi
Las Americas Plaza 0.9 km / 0.5 mi
Centro Cultural Piccolo Mozart 1.2 km / 0.7 mi
Metepec@CentroArtesanal 1.9 km / 1.2 mi
Church of Calvary 1.9 km / 1.2 mi
Teatro Quimera 1.9 km / 1.2 mi
San Juan Bautista Church 2 km / 1.2 mi
Plaza Juarez 2.1 km / 1.3 mi
La Tlanchana 2.2 km / 1.4 mi
Town Square Metepec 2.9 km / 1.8 mi
San Carlos Golf Club 4.1 km / 2.6 mi
Metropolitan Bicentennial Park 4.6 km / 2.8 mi
Galerias Toluca 4.8 km / 3 mi
Centro De Arte Y Cultura 5.3 km / 3.3 mi
Monument to Ignacio Zaragoza 6 km / 3.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 100
  • Number of floors (main building): 5
  • Double rooms: 60
  • Suites: 5
  • hotel
  • Small pets allowed (under 5 kg)
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
Show 25 more facilities & services
  • Wi-fi
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy service
  • Smoke detector
  • Hotel safeExtra charge
  • Currency exchange facilities
  • Lift accessExtra charge
  • ShopExtra charge
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Meeting room
  • Printer
  • Business centre
  • Casino
  • Game roomExtra charge
  • Breakfast
  • Non-smoking establishment
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 30 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Express Toluca Galerias Metepec

    SUITE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 30 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable5 photos

    Holiday Inn Express Toluca Galerias Metepec

    DOUBLE Accessible KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW KING BEDSUITE • CITY VIEW KING BEDSUI.CV-KG

    Photos are not available for this room type.

    Holiday Inn Express Toluca Galerias Metepec

    SUITE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Holiday Inn Express Toluca Galerias Metepec

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible WITH VIEWSDOUBLE • Accessible WITH VIEWSDBL.H6-WV

    Photos are not available for this room type.

    Holiday Inn Express Toluca Galerias Metepec

    DOUBLE Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Holiday Inn Express Toluca Galerias Metepec

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Holiday Inn Express Toluca Galerias Metepec

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Holiday Inn Express Toluca Galerias Metepec

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Holiday Inn Express Toluca Galerias Metepec

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Holiday Inn Express Toluca Galerias Metepec

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 30 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable3 photos

    Holiday Inn Express Toluca Galerias Metepec

    DOUBLE TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Express Toluca Galerias Metepec

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Express Toluca Galerias Metepec

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Holiday Inn Express Toluca Galerias Metepec

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Holiday Inn Express Toluca Galerias Metepec

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 30 m²ROO.ST
    Room STANDARDPhoto unavailable4 photos

    Holiday Inn Express Toluca Galerias Metepec

    Room STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Holiday Inn Express Toluca Galerias Metepec

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Holiday Inn Express Toluca Galerias Metepec

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2

    Photos are not available for this room type.

    Holiday Inn Express Toluca Galerias Metepec

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express Toluca Galerias Metepec

9.2
Excellent
984 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.4 /10
Location
9.0 /10
Neighborhood
9.0 /10
Value
9.4 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
10 Jul 2026
Julio
Hotel room was clean, staff was helpful, great options for breakfast, and parking was accessible and safe.
Family_with_children
10/10
Exceptional
22 Jun 2026
Ramiro
Hotel en excelente estado
Partner
10/10
Exceptional
07 Jun 2026
marco
Very clean. Staff was helpful. Breakfast was good and included
Partner
10/10
Exceptional
01 Jun 2026
Noe
Good staff great location as well
Friends
10/10
Exceptional
07 May 2026
Raul
Yes
Self
8/10
Excellent
25 Apr 2026
Rosa
I travel to Metepec for business and frequently need to use an office space for a meeting with four o five people. The hotel facilitated the space for me without a cost in the past this time they requested to pay 850 pesos per hour. The front desk receptionist was rude with me.

I think next time I have to go back for a meeting, I will get a different hotel to stay.
Business Partner
10/10
Exceptional
16 Apr 2026
Jose
Muy atentos
Partner
10/10
Exceptional
05 Apr 2026
Jorge
Clean room
8/10
Excellent
18 Feb 2026
Bertha
It is a clean basic hotel perfect for 1-2 nights. Good locations; has good beds and pillows. I don't give them 5 stars just because they need to improve the quality of the towels. Otherwise, perfect hotel for business trip or one two nights
Family
8/10
Excellent
01 Feb 2026
Daniel
Clean, quiet, comfortable
Business Self
10/10
Exceptional
02 Jan 2026
Camila
Is very nice
6/10
Pleasant
09 Dec 2025
Maria
Breakfast was ok, probably what you can expect at a budget place, though it was more pricy than a usual budget.
Friends_and_family Family
10/10
Exceptional
07 Oct 2025
Maria E
Love the beds very comfortable. The personal very nice
10/10
Exceptional
06 Sep 2025
leonel
Nice clean
Leisure Family
10/10
Exceptional
05 Sep 2025
Moisés
Good design and clean, nice stay.
Business Self
10/10
Exceptional
28 Jun 2025
Martha

Nice hotel!

I have stayed at this hotel several times. Always a great experience!
Friends_and_family Family
10/10
Exceptional
06 Jun 2025
Rosa
Excellent location. The over all service was excellent.
Business
10/10
Exceptional
03 Apr 2025
Luis
Great stayed.
10/10
Exceptional
22 Mar 2025
Genbela
Jose who was one of the few people who spoke English was so helpful. Always ready to support, helped with baggage, offered to go to the pharmacy for us, always asking how we were and always greeting peoples
Business
10/10
Exceptional
01 Mar 2025
Alan
….
8/10
Excellent
13 Jan 2025
JAIME
Need’s elevators, big property, hard to carry suitcases up and down stairs.
Leisure Partner
8/10
Excellent
15 Jun 2024
Maria

Toluca

El hotel está en muy buena ubicación el servicio está bien pero el aire acondicionado de mi habitación no funcionaba y las sábanas tenían un olor fuerte muy desagradable.
Friends_and_family Family
10/10
Exceptional
27 Mar 2024
Hugo
Excelent service and cleanest
Leisure Family
10/10
Exceptional
09 Dec 2023
John
Needs a refrigerator
Nice room , nice bed
Breakfast just okay
Partner
10/10
Exceptional
03 Dec 2023
Brent
This is a great hotel to stay in your trip to Metepec and surrounding areas. Excellent location; the Hotel is new, very nice rooms, good beds and pillows. It’s located in a comercial plaza with a good restaurant; coffee shop, convenience store, and a beauty salon (excellent service for hairdos). I recommend this hotel for your short trip visits.
Leisure Family
10/10
Exceptional
31 May 2023
gloria
Great location and wonderful service. The food was delicious. Rooms were clean. Great holtel.
Leisure Partner
8/10
Excellent
11 May 2023
Consuelo
Staff very friendly, good breakfast.Thankful that I was able to get another room with better ventilation and light.
Did not like that I got assigned to a dark room, humid odor in my first arrival.
Business Family
8/10
Excellent
30 Apr 2023
Zoraya
Ac not cooling well and very noise .
Leisure Self
8/10
Excellent
13 Nov 2022
Jaime
nothing else
8/10
Excellent
17 Oct 2022
Elias
Ok & clean hotel at affordable prices. I have stayed there several times before. They used to include a small coffee maker in the room. This time, they took it away and I missed it. For the rest, I highly recommend this hotel for your next stay in Metepec, Toluca or nearby.
Leisure Self
8/10
Excellent
10 Oct 2022
Rosa
Great Service!
Business Partner
10/10
Exceptional
12 Sep 2022
Alex
Calm and silent location. Could have had better amenities but it's not a big deal.
Business Self
10/10
Exceptional
20 Feb 2022
Juan
The service was nice!!
Leisure Partner
10/10
Exceptional
04 Feb 2022
Ilian
Todo estuvo bien nada más una recomendación es que no pongan la música tan fuerte en los pasillos de los cuartos, se podía escuchar desde el cuarto. Todos los empleados fueron muy amables.
Friends_and_family Family
8/10
Excellent
08 Jan 2022
ARMANDO GERARDO

Average

We only had problems with key not opening and heater not working, so they gave us 3 extra blankets, otherwise, it was just ok for 2 night.
Partner
10/10
Exceptional
27 Nov 2021
leonardo
Experience was great front desk employees were super kind and polite they treated me very well and its safe and secure thank you
Business
6/10
Pleasant
22 Nov 2021
OLIVER
I requested a king bed and they gave me two double because they didn’t received my preference
Business
10/10
Exceptional
20 Oct 2021
Robin
Very well kept! Super nice staff
Leisure Family
10/10
Exceptional
10 Oct 2021
Martin Patricio
It is well located
Business Self
10/10
Exceptional
06 Sep 2021
Verified traveler
Buena ubicación
Business
10/10
Exceptional
13 Jul 2021
Verified traveler
Great location, clean and the staff was amazing.
Leisure Partner
8/10
Excellent
06 May 2021
Verified traveler
Very good location
Leisure Family
8/10
Excellent
23 Apr 2021
Verified traveler
They let me in early, and that was nice of them.
Business Family_with_children
6/10
Pleasant
29 Mar 2021
Verified traveler
The A/C didn´t work
Friends_and_family Family
8/10
Excellent
12 Mar 2021
Edgar

Limpio y cómodo

Estuve tres noches en el hotel. Mi habitación se ubicaba en la planta alta, cómodo y silencioso. Las instalaciones en general estuvieron limpias y el personal fue muy atento y amable.
Partner
6/10
Pleasant
29 Jul 2020
GIL

You Get What You Pay

Great Option
Business
8/10
Excellent
25 Feb 2020
Verified traveler
Buen hotel con buen servicio bien ubicado frente a galerías Metepec
6/10
Pleasant
22 Feb 2020
Agnes

Noisy Bar Next Door after Midnight

The hotel, room, and breakfast were great, except the Bar/Restaurant next door had loud music didn't stop until after 1 or 2 am. We had to close the window and turn on the air condition. However, the condition is kind of noisy too and not cold during the night (It was good in the day). Other than that, the bed is comfortable and the shower is good.
Partner
10/10
Exceptional
26 Nov 2019
Nora
El hotel esta muy limpio y super bien ubicado! El desayuno esta rico y muy buena atencion! Esta dentro de una placita donde hay varios restaurantes.
Friends
10/10
Exceptional
25 Sep 2019
Celina
My husband and I stay for a total of 3 nights. The location was ideal and close to everything. We UBER everywhere and drivers never had an issue accessing the hotel. We really appreciated the friendly staff. Breakfast was also very good. Another thing I would like to mention was that we were there for a wedding and I needed an area to have my make up and hair done..the staff was accommodating and I was able to use one of the conference rooms for this purpose. Very much appreciated this! We will definitely consider staying here again.
Friends_and_family Family
10/10
Exceptional
18 Sep 2019
Alberto
Best location, everything is so close nearby,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Friends_and_family Family_with_children
10/10
Exceptional
18 Aug 2019
Verified traveler
The hotel is located in a very convenient area, ideal to visit Metepec.
Leisure Partner
6/10
Pleasant
03 Jun 2019
Alberto
Fue muy ruidoso, pedimos una habitación silenciosa y nos pusieron justo arriba del Karaoke de un restaurante bar. Tambien, les recomendaría instalar luces nocturnas para el baño.
Family
8/10
Excellent
23 Mar 2019
Lea
Stay was good , except having Ice machine in the hallway is a problem.for people sleeping. People come and just fill up Ice chest at 5am and the ice machine is running. We were woken both mornings at 5am with people getting ice. Need to have I e machine in a special area tucked away so the ice machine will not wake people up.
Partner
10/10
Exceptional
06 Mar 2019
Verified traveler
The location and the cleanest. Friendly staff. What i didn't like the laundry lady knocking at the door soo early. Breakfast was delicious and friendly personal Mrs. Cristina she was always welcome us with a friendly smile and great service.
Friends_and_family Family
10/10
Exceptional
03 Feb 2019
John

Excellent location, staff, rooms A+

Friendly, helpful bilingual staff, Eduardo was great, at front desk. Well appointed rooms, free parking, great breakfast buffet.
Location is great with malls, restaurants, clubs close by in walking distance. Gay friendly.
Partner
10/10
Exceptional
18 Jan 2019
Robert
The location and service is excellent. The beds are very comfortable.
10/10
Exceptional
19 Dec 2018
Raul
Centrally located, with shopping and dinning places at a walking distance. The price is excellent for the service, installations, cleanliness and amenities.
10/10
Exceptional
26 Nov 2018
Tony
Nice place to stay. Shopping Mall is a block away!
Business Self
10/10
Exceptional
22 Oct 2018
JIM

Nice place in Metepec/Toluca!

Easy place to stay in the Metepec/Toluca area. Very clean and convenient to restaurants and shopping mall.
8/10
Excellent
16 Oct 2018
Josef

Hotel for Ultra Mexico 2018

Hotel was great, Staff was great... Only problem was our sheets smelled like wet clothes. We could have easily complained and got new sheets, maybe air dried the sheets, who knows. Overall great experience.
Friends
8/10
Excellent
29 Sep 2018
Verified traveler

Nice hotel!

Nice easy stay. Convenient to everything in Metepec and Toluca.
10/10
Exceptional
17 Aug 2018
Colin

Very great, newly redesigned hotel

I have been to this hotel several times and will continue to return. It is comfortable and newly refurbished. And on top of that is very affordable. It is in a plaza with a gym (that the hotel gives you a discount to enter), lots of cafes and restaurants, plus a big shopping center right across the street. I couldn't recommend it more highly for work trips!
10/10
Exceptional
19 Feb 2018
Verified traveler
Good breakfast, clean, nice people at front desk.
Family
10/10
Exceptional
19 Feb 2018
Gerardo
Good hotel, confortable, good breakfast.
Family
10/10
Exceptional
18 Dec 2017
Barbara

Awesome

It was great
Family
8/10
Excellent
18 May 2017
michael

Toluca

Very nice stay.Thank you
8/10
Excellent
10 Feb 2017
Daphne
Very nice hotel, safe and in a good location. Our air conditioning did not work in the room and even after multiple requests to have it fixed, it was never addressed.
Family
8/10
Excellent
24 Aug 2016
Jose

Very satisfied

It was a comfortable stay the only down side was the wifi was so slow. Would definitely stay again on our next trip :)
Family
10/10
Exceptional
18 Aug 2016
Verified traveler

Great hotel and location

Great hotel and location
8/10
Excellent
22 Feb 2016
brian

Great hotel, sleepy staff

Clean and modern. Had to wake up the front desk staff sleeping on a sofa in lobby to check out and call a taxi. Taxi he called would not go to airport. Call another and lots of unneeded stress added when I was assured the night before it would be \"no problem.\"
8/10
Excellent
28 Dec 2015
Amethyst
It was a good experience as a whole just I thought the breakfast menu was limited
Family
6/10
Pleasant
19 Oct 2015
Verified traveler

Average for the price

The parking entrance for the guest was always blocked in two areas from the street and to the main, had too get out, removed the barrel your self or or go to the reception desk to get help, INCONVINIENCE
10/10
Exceptional
02 Feb 2015
Morris

Nice hotel with great value

This hotel was a great surprise for me. It is clean, modern and located nearby several shopping stores, restaurants, and typical Metepec. Breakfast is excellent.
This hotel is not a good option if your action is taking place at Toluca city. Crossing \"Las Torres\" avenue is a real nightmare due to traffic.
10/10
Exceptional
30 Jan 2015
Chris

Better than expected hotel!

Excellent service - courteous people at front desk and in rest of hotel.
Everything appears to be new (as of Jan 2015).
Good security system for door locks (waive card near lock).

6/10
Pleasant
05 Jan 2015
Jorge M.

Friend's weddingtrip

Good. Hotel location, facilities and service.
Bad. Got late to the main event of my trip, my friends wedding, because the desk girl forgot to call our cab. The lights went out 3 times on the second day and all of a sudden my room-card stopped working one day, couldn't make it further than the elevator.
Family
10/10
Exceptional
03 Dec 2014
Verified traveler

Excellent stay

Staff was very friendly and helpful
Family
6/10
Pleasant
30 Nov 2014
Karla Ivette

Great location but noisy.

Great location, just across from the Galerías Metepec mall, Comercial Mexicana grocery store and Costco. A short drive from the beautiful town of Metepec and close to Toluca as well. The hotel is in a smaller mall with eateries and few small stores. It shares the parking with the mall but it has an underground area reserved for the hotel which had good security.
The hotel itself is nice, small but clean and modern. The problem was the room, we had a suite which was big and had an enormous bathroom, however it was very noisy. On top of the noise from the busy highway there was the noise from the mall and eateries and a lot of music late into the night. We never figured were it came from but it was bothersome. It's a shame because other than the noise it was a nice hotel.
Partner
8/10
Excellent
29 May 2014
Verified traveler

Staff is great - location no but suitable 4 busine

The hotel is quiet, internet is ok, I would come back and I suggest for business trips
8/10
Excellent
29 May 2014
Verified traveler

Nice Hotel - Location not the best ever

People of Hotel Staff are great. Hotel is next to a motorway (so not very nice) but what matters to me is that it is silent!! If I need to come back to Toluca for Business I would come back for sure.
8/10
Excellent
18 Mar 2014
Humberto
Very clean and modern. Great price and location. Great breakfast. No room service.
10/10
Exceptional
07 Mar 2014
Elizabeth H.

Pleasantly Surprised!!!

Excellent hotel and excellent service for the most part. The rooms were spectacular! The view was awesome from the 5th floor. The entire staff with the exception if one person were remarkable! (A young gentleman that worked the front desk..NOT the one wearing glasses, as he was unbelievably nice and cordisl. But a different young man, seemed to not have a clue as to what customer service was...he was almost rude, actually). Also, the note for laundry pick needs to DETAIL the prices for each piece! We were under the impression that it was free for regular laundry service (it was both in English ans Spanish, which I appreciated). Not to mention, I had to call around and ask around where my laundry was! It was expensive! I found that outrageous and the \"rude\" young man at the front desk seemed to not care at all. The breakfast that was included with the stay exceeded our expectations greatly! Excellent kitchen staff and excellent food! We will definitely be returning!
Family
8/10
Excellent
12 Jan 2014
MexBizTraveler

Good choice in Toluca

Good location, good price, comfortable room. Free parking, wifi, and a terrible breakfast.
8/10
Excellent
14 Sep 2013
Gustavo

Not bad at all!

Convenient location. Great service!
10/10
Exceptional
05 Sep 2013
inBoiseForADay

Beautiful hotel

Very clean room, excellent service. Quiet. Lots of places for eating nearby.
10/10
Exceptional
08 Aug 2013
Verified traveler

perfect spot across for galerias mall

excellent FULL breakfasts, fresh fruit, eggs, breads, cereals, fresh juices...the only negative is the traffic noise.
10/10
Exceptional
06 Aug 2013
Verified traveler
excellent!!!!!
10/10
Exceptional
02 Apr 2013
Gabe

Convenient location and great service

The hotel is located near Metepec 's commercial center and not far from its colonial downtown. Access to the hotel's garage is very convenient. Our room was tidy and clean. Unless you enjoy loud music late at night, request a room in a higher floor, because there is a night club in the lower level.
10/10
Exceptional
22 Feb 2013
Kim

Good business hotel

Was only 1 night, but very good!
10/10
Exceptional
04 Oct 2012
Verified traveler
It is the best hotel in the Toluca area and for the price it's a bargain
10/10
Exceptional
03 Jul 2012
Verified traveler
Pretty nice experience, good service, brand new hotel with many ammenities including free breakfast and a very friendly personnel.
10/10
Exceptional
31 Mar 2012
MC8712

Comfortable stay

Great stay, great staff, recommend it!!!!!!!!!!!!!
10/10
Exceptional
12 Jul 2026
Luis
Extraordinario
Family_with_children
10/10
Exceptional
10 Jul 2026
LUIS EDGAR
La habitación muy limpia y en perfecto estado, la atención del personal tanto de la recepción como en el bufet fue excelente.

Muy recomendable.
Family
10/10
Exceptional
09 Jul 2026
rene
Mi limpio y muy bueno todo dentro de las instalaciones
Friends_and_family Family
10/10
Exceptional
06 Jul 2026
Ximena
La habitación está muy bien y la ubicación también, tiene el estacionamiento incluido y el desayuno que está bastante rico. Me quedaría ahí otra vez. El personal es amable.
Partner
10/10
Exceptional
05 Jul 2026
MANUEL
👍 buena opción, lo único deben pedir es cuarto lo más lejos de la plaza porque a hay un bar y la música está hasta las 3-5am
Friends_and_family Family
10/10
Exceptional
03 Jul 2026
BERNARDO SANTOS
habitacion limpia,
Self
8/10
Excellent
28 Jun 2026
leopoldo
Limpio en excelente estado
Family
10/10
Exceptional
24 Jun 2026
david
Excelente hotel, limpio, céntrico y excelente precio
Family_with_children

Location & surroundings

Holiday Inn Express Toluca Galerias Metepec
Blvd.Toluca Metepec 267 Norte, Toluca De Lerdo, Mexico

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Holiday Inn Express Toluca Galerias Metepec

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