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Best Western Plus Gran Marques

Toluca · Mexico

Paseo Tollocan No. 1046View location

7.4/10Very good391 Reviews
Cleanliness7.6/107.6
Service7.8/107.8
Comfort7.4/107.4
Condition6.8/106.8
Location8.0/108.0
Neighborhood7.2/107.2
Value4.0/104.0
Amenities7.0/107.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Gran Marques

Whether for business or leisure, the Best Western Plus Gran Marques offers an excellent location in the hotel zone, within walking distance of the airport and close to the city's major industrial parks. Comfortable rooms and affordable rates make it a smart choice. Our multilingual staff provides attentive, personalized service.

Discover nearby cultural attractions, including museums, galleries, temples, archaeological sites, and main squares. Entertainment options such as cinemas, tram tours, and ecotourism activities are also easily accessible. For those interested in nature, the Xinantécatl volcano (Nevado de Toluca National Park) offers stunning landscapes and diverse flora and fauna.

Enjoy your stay.

Read more about this hotelShow less

A stay at Best Western Plus Gran Marques places you in the heart of Toluca, within a 10-minute drive of San Carlos Golf Club and Las Americas Plaza. This hotel is 4.4 mi (7 km) from Galerias Metepec Shopping Center and 6.1 mi (9.9 km) from The Cosmovitral.

Make yourself at home in one of the 24 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Parking height restrictions apply Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
    • Parking height restrictions apply.
    • Contactless check-out is available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Centro De Arte Y Cultura 3.4 km / 2.1 mi
Plaza Sendero Toluca 3.9 km / 2.4 mi
Toluca Convention and Exhibition Center 4.3 km / 2.7 mi
San Carlos Golf Club 4.3 km / 2.7 mi
Town Square Metepec 4.5 km / 2.8 mi
Galerias Toluca 6.5 km / 4.1 mi
Las Americas Plaza 7 km / 4.3 mi
Galerias Metepec Shopping Center 7 km / 4.4 mi
Church of Calvary 7.1 km / 4.4 mi
Metepec@CentroArtesanal 7.2 km / 4.4 mi
Teatro Quimera 7.2 km / 4.5 mi
San Juan Bautista Church 7.2 km / 4.5 mi
La Tlanchana 7.2 km / 4.5 mi
Centro Cultural Piccolo Mozart 7.2 km / 4.5 mi
Plaza Juarez 7.2 km / 4.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1995
  • Year of most recent renovation: 2016
  • Total number of rooms: 24
  • Number of floors (main building): 2
  • Annexe (s): 1
  • Number of floors (annexe): 2
  • Single rooms: 25
  • Double rooms: 8
  • hotel
  • American Express
  • MasterCard
  • Visa
Show 49 more facilities & services
  • Visa Electrón
  • City centre
  • Nearest Bus / Metro Stop
  • Airport
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Car hireExtra charge
  • Transfer service
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Medical serviceExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staffExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Cloakroom
  • Lift access
  • ShopExtra charge
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Café
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room: 2
  • Projector
  • Printer
  • PhotocopierExtra charge
  • Business centre
  • Audio-visual equipment rental
  • Breakfast
  • Breakfast served to the table
  • Continental breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Children get free accommodation, meals payable on the spot
  • Non-smoking establishment
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Gran Marques

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Gran Marques

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Gran Marques

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Gran Marques

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 20 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Minibar
    Show all 19 amenities
    • Ironing set
    • Safe
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk
    • Welcome pack
    • Fan
    • Cable TV
    • Plug adaptor

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Gran Marques

    DOUBLE KING BED NON SMOKING

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Minibar
    • Ironing set
    • Safe
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk
    • Welcome pack
    • Fan
    • Cable TV
    • Plug adaptor

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 35 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable1 photo

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk
    • Welcome pack
    • Fan
    • Cable TV
    • Plug adaptor
    Show all 19 amenities
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Minibar
    • Ironing set
    • Safe
    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Gran Marques

    DOUBLE STANDARD

    Room photos

    1 photo

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk
    • Welcome pack
    • Fan
    • Cable TV
    • Plug adaptor
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Minibar
    • Ironing set
    • Safe
    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Gran Marques

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Gran Marques

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDS NON SMOKINGQUADRUPLE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 35 m²QUA.2D-NM
    QUADRUPLE TWO DOUBLE BEDS NON SMOKINGPhoto unavailable13 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wake-up service
    • Bathroom
    • Minibar
    • Ironing set
    • Safe
    • Radio
    • Bathtub
    • Hairdryer
    Show all 19 amenities
    • Direct dial telephone
    • Shower
    • Wi-fi
    • Alarm clock
    • Toiletries
    • Desk
    • Welcome pack
    • Fan
    • Cable TV
    • Plug adaptor
    • TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Gran Marques

    QUADRUPLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    13 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D-NM

    Room amenities

    • Wake-up service
    • Bathroom
    • Minibar
    • Ironing set
    • Safe
    • Radio
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • Shower
    • Wi-fi
    • Alarm clock
    • Toiletries
    • Desk
    • Welcome pack
    • Fan
    • Cable TV
    • Plug adaptor
    • TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Gran Marques

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARD • 35 m²QUA.ST
    QUADRUPLE STANDARDPhoto unavailable1 photo

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Double bed 131-150 width
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Minibar
    • Shower
    • Bathroom
    Show all 19 amenities
    • Ironing set
    • Safe
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk
    • Welcome pack
    • Fan
    • Cable TV
    • Plug adaptor

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Gran Marques

    QUADRUPLE STANDARD

    Room photos

    1 photo

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Double bed 131-150 width
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Room amenities

    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Minibar
    • Shower
    • Bathroom
    • Ironing set
    • Safe
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk
    • Welcome pack
    • Fan
    • Cable TV
    • Plug adaptor

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARD • 35 m²TPL.ST
    TRIPLE STANDARDPhoto unavailable1 photo

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Double bed 131-150 width
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Fan
    • Cable TV
    • Plug adaptor
    • Toiletries
    • Desk
    • Welcome pack
    • Alarm clock
    • Wake-up service
    Show all 19 amenities
    • Wi-fi
    • Safe
    • Ironing set
    • Minibar
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Gran Marques

    TRIPLE STANDARD

    Room photos

    1 photo

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Double bed 131-150 width
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Room amenities

    • Fan
    • Cable TV
    • Plug adaptor
    • Toiletries
    • Desk
    • Welcome pack
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Safe
    • Ironing set
    • Minibar
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKING • 1 Bedroom • 35 m²TWN.NM
    TWIN NON SMOKINGPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Hairdryer
    • Welcome pack
    • Desk
    • Toiletries
    • Alarm clock
    • Ironing set
    • Minibar
    • Bathtub
    Show all 19 amenities
    • Radio
    • TV
    • Direct dial telephone
    • Plug adaptor
    • Cable TV
    • Fan
    • Safe
    • Wi-fi
    • Wake-up service
    • Bathroom
    • Shower

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Gran Marques

    TWIN NON SMOKING

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Room amenities

    • Hairdryer
    • Welcome pack
    • Desk
    • Toiletries
    • Alarm clock
    • Ironing set
    • Minibar
    • Bathtub
    • Radio
    • TV
    • Direct dial telephone
    • Plug adaptor
    • Cable TV
    • Fan
    • Safe
    • Wi-fi
    • Wake-up service
    • Bathroom
    • Shower

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Gran Marques

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Gran Marques

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus Gran Marques

7.4
Very good
391 Reviews
Cleanliness
7.6 /10
Service
7.8 /10
Comfort
7.4 /10
Condition
6.8 /10
Location
8.0 /10
Neighborhood
7.2 /10
Value
4.0 /10
Amenities
7.0 /10
100 reviews shown
2/10
Poor
02 Aug 2026
David
No hot water and no internet
8/10
Excellent
30 Jan 2026
Laura
The staff was great, the room was clean. Breakfast was not good. Burnt egg.
Business_and_leisure Partner
8/10
Excellent
14 Jan 2026
Ernesto Jaziel
It is an old hotel but clean
Business Self
6/10
Pleasant
05 Jan 2026
Armando
No, it was not at 100%. The shower handle was not working at all. It was important.
Leisure Family
10/10
Exceptional
19 Dec 2025
Daniel
It was nice and quiet
Very clean
Staff great service
6/10
Pleasant
17 Nov 2025
Javier
ok place to stay and just sleep
Leisure Self
2/10
Poor
15 Nov 2025
ulrich
I did not reach the hotel because road blocks due of strikes.
Business Self
10/10
Exceptional
15 May 2025
daniel
Great place for price Walmart just down the street and taxi 🚕 the mall is just 5 minutes from hotel.
Business_and_leisure Friends
2/10
Poor
23 Apr 2025
Ignacio
No toilet paper cool room
4/10
Poor
07 Jul 2024
Octavio
Breakfast bad service, the rooms didn’t have soap.
Business Family_with_children
4/10
Poor
08 Jun 2024
Rigoberto
No ac
Leisure Partner
10/10
Exceptional
02 May 2024
Leonor
Everyone is nice and the place is quiet and safe
Leisure Self
6/10
Pleasant
28 Mar 2024
Efren
TV not working
Business Partner
10/10
Exceptional
30 Oct 2023
Leonor
The hot water takes to long to come out in the shower.
Leisure Self
4/10
Poor
11 Jul 2023
ROBERTO
Didn’t like it
Leisure Self
10/10
Exceptional
20 May 2022
Argelia
The included breakfast was good. Great staff.
Business_and_leisure Family
2/10
Poor
11 Apr 2022
Evaristo
Continental breakfast was good. Terrible and awkward Bath/Shower conditions, there's no curtain to prevent water from running out, once done showering you end up stepping out into a pool of water, very very bad conditions.
Business_and_leisure Self
10/10
Exceptional
29 Jul 2019
Verified traveler

Very good

The business center was not working so I couldn't take a conference on those days. Everything else was very good!
Family
10/10
Exceptional
13 Jul 2019
Leonardo

Nice stay

Quite fine for the price, everyone was very kind.
There is only missing a business center, I couldn't take a work conference.
Family
4/10
Poor
22 May 2017
Verified traveler

Not recommendable.

Hot water issues, no restaurant menu, limited taxi service, unrecognizable location, no AC, no TV remote.
4/10
Poor
07 Jan 2017
ernie

Ok at best

The good: Its clean, nice building, good design, good location.

The Bad: No central heating! I went on Jan 4 which is cold temperatures in Toluca especially during the night and mornings. The only heating available was a portable heater and, at least in my room, did not heat enough to feel comfortable.

Overall it's a nice little hotel, where if you need a very basic place to rest your head at night passing through it could be ok, but not for a vacation stay especially with children.
4/10
Poor
28 Aug 2012
Lucybug

Stranded in Toluca

It was late at night when I checked in and the staff was great, however the room was outdated, the beds were hard as a rock and I was concerned there were bedbugs. Would not recommend to stay there.
Family
6/10
Pleasant
02 Aug 2026
Rafael
Pésimo su sala de ejercicio incompleta muy mal para quienes hacemos ejercicio, por ese detalle no regreso a este hotel , gracias
4/10
Poor
01 Aug 2026
Gilberto
El hotel estaba inundado en el área de estacionamiento no hay quien brinde ayuda u orientación además tengan mucho cuidado ya que no se hacen responsables por los autos y nos percatamos que ingresan autos ajenos al hotel las habitaciones no tiene buena higiene la ropa de cama vieja y con manchas en la
Recepción personal indiferente desde que llegas y no hay internet, la puerta de la habitación con una chapa con muy poca seguridad por el costo les recomiendo otra opción
4/10
Poor
26 Jul 2026
Verónica
Él estacionamiento inundado , mucho ruido, hotel viejo en general
2/10
Poor
22 Jul 2026
Heber R
No hay agua caliente
Las sabanas muy sucias
10/10
Exceptional
21 Jul 2026
Samuel Martín
La ubicación
Family_with_children
8/10
Excellent
17 Jul 2026
LAURA
Falto jabón y shampoo en la habitación
Family_with_children
10/10
Exceptional
13 Jul 2026
J ARMANDO
Muy amable el personal
La cama si era King Size
El desayuno muy completo, sabroso y generoso
Partner
8/10
Excellent
07 Jul 2026
JORGE
UN BUEN LUGAR A UN BUEN PRECIO.
Partner
2/10
Poor
23 Jun 2026
Alberto
No se vayan con la finta.
Es un MOTEL de paso - no es para descansar ni para negocios. Uno escucha como coshan toda la noche y es súper incómodo si estás en plan familiar. Muy mal Best Western !!!
Family
10/10
Exceptional
21 Jun 2026
Jose
Excelente atención
Partner
10/10
Exceptional
19 Jun 2026
Gerardo Alberto
Limpia , lugar bonito, personal amable
Friends_and_family Family
10/10
Exceptional
11 Jun 2026
Ivan
Excelente servicio y atencion
Business
2/10
Poor
07 Jun 2026
Gil Gerardo
No hubo agua caliente, al grado que preferimos cambiarnos de hotel, muy mal hotel!!! Cero recomendable!!!
Family_with_children
6/10
Pleasant
01 Jun 2026
GREGORIA
El desayuno: bueno
Estacionamiento muy reducido para maniobrar
Seguridad: buena
Friends_and_family Friends
10/10
Exceptional
26 May 2026
HECTOR
Buen servicio
Self
6/10
Pleasant
24 May 2026
LEONEL
La habitación no tenía agua fría, no cuenta con teléfono en la habitación, no había jabón, toalla para manos, y la puerta aún es con llave metálica.
Partner
8/10
Excellent
17 May 2026
Diana
La regadera no servía bien, y al tina con la regadera mismo lugar resbaloso
2/10
Poor
16 May 2026
Oscar
Muy buen hotel se los recomiendo
Business Family_with_children
8/10
Excellent
21 Apr 2026
Juana
No tome alimentos ahi
Family
4/10
Poor
19 Apr 2026
Ivan
Propiedad muy sucia, con cabellos en las recámaras, baño sucio, afuera está sucio, mal de verdad mal
Friends_and_family Family
10/10
Exceptional
12 Apr 2026
Jorge
el desayuno está bien bueno
Business
4/10
Poor
28 Mar 2026
Leonel
El desayuno bien, ruta fresca, platos, comida de recién hecha y buena atención del personal de restaurant
2/10
Poor
26 Mar 2026
Elsa
Olia a marihuana
6/10
Pleasant
21 Mar 2026
Rebattu
Las habitación son cómodas pero se pasa k ruido d los cuartos , la limpieza e buena pero su mantenimiento los hacen muy tarde , el piso requiere mantenimiento .
Partner
2/10
Poor
15 Mar 2026
Manuel
Limpieza deja mucho que desear en general, las fundas de las almohadas están sucias, me dejaron ronchas en la cara y el baño al no tener buena ventilación, crea moho en las paredes el cual no se ha limpiado por completo, además de que la regadera al abrir la llave solo cae un chorrito de agua, la habitación huele a humedad, cortinas sucias, no funciona la caja fuerte, mobiliario viejo.
Family_with_children
10/10
Exceptional
10 Mar 2026
Andrea Zavala
Todo estuvo muy bien, el desayuno muy rico. Solo deberían dar mayor seguridad en su estacionamiento al cliente, no puede ser un buen hotel y dejar a la deriva esa parte.
8/10
Excellent
15 Feb 2026
Sergio
Solo tengo tema en el cobro, me facturaron un monto menos que la aplicación me cobro
Business
8/10
Excellent
07 Feb 2026
Luis Alberto
Siiiii
10/10
Exceptional
03 Feb 2026
Gabriel
Me encanta
Business_and_leisure Family_with_children
10/10
Exceptional
02 Feb 2026
HECTOR
Excelente servicio
Business Friends
8/10
Excellent
20 Jan 2026
Victor
Gracias
Leisure Family
8/10
Excellent
18 Jan 2026
Sonia
El personal fué muy amable, la habitación es cómoda pero el baño estaba sucio.
Leisure Partner
6/10
Pleasant
15 Jan 2026
MARCO
Les falta mucho personal
No había botones
Problemas no había agua caliente en la regadera.
No hicieron el aseo de la habitación los tres días que estuvimos ahí.
El desayuno y la señorita que nos atendió
Muy bien y amable.
Leisure Family
10/10
Exceptional
01 Jan 2026
Fabiola
Habitación cómoda y buena atención en el restaurante.
Leisure Self
4/10
Poor
30 Dec 2025
JUAN LUIS RANGEL
Las instalaciones del hotel son viejas y descuidadas. No hay acceso para sillas de ruedas o carriolas, no proporcionan cunas. La regadera se sale el agua y se empapa el piso.
Leisure Family_with_children
10/10
Exceptional
29 Dec 2025
David
HABITACION, MUY BIEN
ATENCION DEL PERDONAL, EXCELENTE
Friends_and_family Family
10/10
Exceptional
19 Dec 2025
HECTOR
Muy buena atención
Business Friends
8/10
Excellent
16 Dec 2025
Mario
Limpia
Business
8/10
Excellent
08 Dec 2025
Elizabeth Getsemaní
En general la habitación bien, un poco fría. Se tardó demasiado en salir agua caliente al final bien y no había jabón ni shampoo en la regadera
Friends_and_family Family
2/10
Poor
17 Nov 2025
Lilia Patricia
Limpieza mal, es hotel de paso con prostitutas adentro, estacionamiento en pésimas condiciones, desayuno y servicio muy malo, sin toalllas en la habitación, ni jabón de ducha, pelos en las sabanas, olor desagradable en la habitación, pésima opción a menos q vayas con prostitutas
Friends_and_family Family
2/10
Poor
13 Nov 2025
Jorge
Malas instalaciones muy deterioradas y muy antiguas.
Sin agua caliente para bañarme.
Solicite factura y me la enviaron cuatro días después.
10/10
Exceptional
02 Nov 2025
Ana Vanessa
Habitación limpia; personal del turno vespertino muy amable. Solamente un día de toda la semana tardo un poco en salir agua caliente.. en específico muy recomendable.
2/10
Poor
31 Oct 2025
Emily
La habiatacion estaba pésima, era super pequeña y sucia !!! El baño tenía moho. El estacionamiento estaba inundado. Fatal
Leisure Partner
2/10
Poor
29 Oct 2025
ABEL
Habían chinches en la habitación. El la habitación había humedad y se veía abandonada. No sucia, pero sí descuidada
Business Partner
10/10
Exceptional
15 Oct 2025
Arlet María
Perfect place to stay
Business Family
6/10
Pleasant
11 Oct 2025
Ilse
La recepcionista fue muy rápida dándonos la habitación, pero cuando llegamos la ventana estaba abierta, había muchos moscos y estaba bastante fría. Tenían una cobija extra, pero super delgada. Al amanecer me di cuenta que la cafetera de la habitación tenía hongos y no la usé. El resto de la habitación parecía limpia. El personal fue muy amable y el desayuno fue suficiente y con buen sabor.
Business_and_leisure Partner
10/10
Exceptional
24 Sep 2025
Blanca Lilia
Personal amable
Leisure Partner
2/10
Poor
22 Sep 2025
Luis Alberto
Se sale toda el agua del baño. Es horrible
Business_and_leisure Self
8/10
Excellent
19 Sep 2025
Ismael
es un hotel bastante viejo, y huele un poco a viejo, el desayuno no estuvo puntual a las 7:00
Business_and_leisure Self
10/10
Exceptional
10 Sep 2025
Ignacio
Excelente
4/10
Poor
05 Sep 2025
Marcela
No salía agua caliente las sábanas muy sucias
Business Self
6/10
Pleasant
20 Aug 2025
Adriana Margarita
Demasiado ruido en la calle en la madrugada
Business Self
6/10
Pleasant
06 Aug 2025
Ana Rosa
El estacionamiento está muy mal, inseguro y con fugas de agua del drenaje. El desayuno lo sirven muy tarde si consideramos que hay gente que va por negocios y requiere salir temprano. Me parece que la tarifa no es equitativa con los servicios ofrecidos y las condiciones en general del hotel, así como la zona donde está ubicado porque no hay nada.
Business
8/10
Excellent
31 Jul 2025
Veronica
Un poco más de limpieza
Leisure Family
10/10
Exceptional
25 Jul 2025
Luis humberto castro
Todo ok
Business_and_leisure
10/10
Exceptional
27 Jun 2025
Priscilla

Excelente

Excelente pars pasar la noche sí tienes algun evento

Esta muy bien ubicado
Friends_and_family Family
8/10
Excellent
23 Jun 2025
LEONARDO

MUY BIEN HOTEL PERO MAL ESTACIONAMIENTO

Todo esta muy bien, las habitaciones,el desayuno, las instalaciones sin embargo, el estacionamiento no tiene acceso directo al hotel y cuando llueve uno tiene llegar corriendo al loby, asimismo, el check in es muy lento porque hay que llenar un formatito que nos es nada practico
Partner
10/10
Exceptional
14 Jun 2025
Edgar Ruiz Ponce de
Buena atención, la propiedad es un poco vieja pero esta habitable. El estacionamiento se inunda lo cual hace difícil aparcar. En general bien.
Business Self
8/10
Excellent
10 Jun 2025
Yunibia
Muy buenas habitaciones, solo las camas un poco incómodas
8/10
Excellent
08 Jun 2025
Genaro
La habitacion era comoda pero necesita mejorar la limpieza
Friends_and_family Family
8/10
Excellent
06 Jun 2025
karina
solo la regadera del baño esta mal puesta muy pegada a la pared salpica mucho el agua hacia afuera
Leisure Family
10/10
Exceptional
30 May 2025
Jorge Ivan
Fui a una boda y estaba muy cercano el salón
Leisure Partner
4/10
Poor
28 May 2025
Ulises
Hotel con falta de mantenimiento, habitacion sucia y sabanas sucias, baño con fugas de agua, esestacionamiento horrible
Business Family_with_children
10/10
Exceptional
26 May 2025
FRANCISCO

Muy cómodo

Todo bien para pasar una noche
Partner
8/10
Excellent
21 May 2025
David

Muy Bien

Todo bien, gracias
Self
8/10
Excellent
16 May 2025
MIGUEL ANGEL

bueno a secas

bueno, para dormir, ruido porque mi habitacion colinda con un motel y entran motos
Business
10/10
Exceptional
11 May 2025
Dulce Karina
Muy buena
10/10
Exceptional
08 May 2025
Luis
Gracias
Leisure
4/10
Poor
04 May 2025
Sara
Cómo puedo obtener un reembolso, porque la regadera no funcionaba, les pedí que me cambiaran de habitación y no quisieron, les pedí que arreglaran el problema y decían que no tenían personal
Business Self
6/10
Pleasant
21 Apr 2025
Luis
Los cuartos están bien, sin embargo, las camas son poco comodas y el agua apenas salio tibia para bañarse.
Business Self
10/10
Exceptional
14 Apr 2025
Ma. Margarita

Excelente servid

Nos fue muy bien. Muchas gracias
Friends_and_family Family
6/10
Pleasant
07 Apr 2025
Jose Luis

queja

Las toallas están sucias o manchadas eso da la sensación de suciedad no hay pañuelos faciales ni toalla para las manos, el agua caliente tarda en salir con la consecuencia de desperdicio del vital liquido, marcas a recepción y no contestas el que a mi parecer es servicial porque es el que me atendió directamente es Clemente el mesero que atiende por las mañanas en el restaurante
Friends_and_family Family
10/10
Exceptional
04 Apr 2025
Agustin
Excelente servicio en recepción, en restaurant, muy bien las habitaciones y muy seguro todo.
Leisure Partner
10/10
Exceptional
30 Mar 2025
CONCEPCION CATALINA
En general es una excelente opción.
Business_and_leisure Self
4/10
Poor
24 Mar 2025
Roberto

Áreas de oportunidad

Los colchones son muy duros, no teníamos teléfono para hablar a recepción en el cuarto, la señal de WiFi estaba muy intermitente. En general no fue de nuestro agrado el hotel, tiene muchas áreas de oportunidad.
Friends_and_family Family
10/10
Exceptional
16 Mar 2025
cecilia
Agradable y confortable estancia
10/10
Exceptional
10 Mar 2025
OLIVIA
Estacionamiento en mal estado y televisión no funcionaba
Leisure Family
8/10
Excellent
10 Mar 2025
HUGO

podría ser una muy buena opción, pero...

Bonito hotel, espacios, pero descuidado, polvo en el área de comedor, nos dieron pan tostado ya vencido con manchas de moh, y como siempre el agua caliente tarda años en salir, y además se inunda de agua el área afuera de la regadera...
Partner

Location & surroundings

Best Western Plus Gran Marques
Paseo Tollocan No. 1046, Metepec, Mexico

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Best Western Plus Gran Marques

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