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Holiday Inn Express Toluca

Toluca · Mexico

Paseo Tollocan 818 Col Sta AnaView location

8.8/10Excellent992 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.8/108.8
Condition8.6/108.6
Location7.8/107.8
Neighborhood8.0/108.0
Value5.0/105.0
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express Toluca

Toluca Industrial Area Hotel with Complimentary Shuttle ServiceAn open lobby with a beautiful indoor garden welcomes you to the Holiday Inn Express® Toluca Hotel.

Located on one of the main highways of the city, you will be less than ten minutes from companies such as Nestlé and Bosch, as well as Pfizer Nissan, General Motors and Chrysler assembly plants.

Also, you will be near Metepec area and Toluca International Airport (TLC); and you can continue with business in adjoining cities like Mexico City, Morelia and Querétaro by easily accessing the main highways leading to them.

During your leisure time, shop at Galerías Toluca Mall in front of the hotel, go downtown and visit the iconic Portales and enjoy a stroll through Cosmovitral Botanical Park; and when visiting with kids, have fun at Parque Metropolitano Bicentenario and Zacango Zoo.

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Start your days enjoying a complimentary daily breakfast buffet at the comfortable and modern dining area. Stay in touch with your family and business with free high-speed internet access throughout our facilities and have an undisturbed working time at the business center.

Additionally, we offer a fitness center, four event rooms and a free-of-charge shuttle service to the airport and anywhere within a 6-mile radius of the hotel.

With a stay at Holiday Inn Express Toluca by IHG in Toluca, you'll be within a 5-minute drive of Centro De Arte Y Cultura and Galerias Toluca.

This hotel is 2.3 mi (3.7 km) from San Carlos Golf Club and 2.3 mi (3.7 km) from Centro Cultural Moa Colegio De Arte Y Ciencia De La Vida. Make yourself at home in one of the 127 air-conditioned rooms featuring flat-screen televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: MXN 150 per vehicle (one way)
    • Late check-in fee: 51-percent of room rate for check-in between 9:00 AM and noon

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Galerias Toluca 0.5 km / 0.3 mi
Centro Cultural Moa Colegio De Arte Y Ciencia De La Vida 2.3 km / 1.5 mi
Centro De Arte Y Cultura 2.6 km / 1.6 mi
Museo del Alfeñique 3.2 km / 2 mi
Modelo Museum of Science and Industry (MUMCI) 3.4 km / 2.1 mi
Monument to Ignacio Zaragoza 3.4 km / 2.1 mi
Las Americas Plaza 3.5 km / 2.2 mi
Centro Cultural Piccolo Mozart 3.5 km / 2.2 mi
Portales de Toluca Shopping Center 3.8 km / 2.3 mi
San Carlos Golf Club 3.9 km / 2.4 mi
The Cosmovitral 4 km / 2.5 mi
Plaza de los Mártires 4 km / 2.5 mi
Planetario Parque de la Ciencia Fundadores 4.1 km / 2.5 mi
Town Square Metepec 4.1 km / 2.6 mi
El Carmen Church 4.1 km / 2.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 127
  • Number of floors (main building): 4
  • Double rooms: 100
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wi-fi
  • Car hireExtra charge
Show 30 more facilities & services
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift accessExtra charge
  • Shop
  • GardenExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Café
  • BarExtra charge
  • Restaurant
  • Meeting room
  • Printer
  • Business centre
  • Fax
  • Children playgroundExtra charge
  • Game roomExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • TennisExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARD • 5 m²ROO.ST
    Room STANDARDPhoto unavailable2 photos

    Holiday Inn Express Toluca

    Room STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Holiday Inn Express Toluca

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Holiday Inn Express Toluca

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Holiday Inn Express Toluca

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Holiday Inn Express Toluca

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Holiday Inn Express Toluca

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 5 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable3 photos

    Holiday Inn Express Toluca

    DOUBLE TWO DOUBLE BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Holiday Inn Express Toluca

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Holiday Inn Express Toluca

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Holiday Inn Express Toluca

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Express Toluca

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    Holiday Inn Express Toluca

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Holiday Inn Express Toluca

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Holiday Inn Express Toluca

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 5 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable1 photo

    Holiday Inn Express Toluca

    DOUBLE Accessible KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Holiday Inn Express Toluca

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 5 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Express Toluca

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Holiday Inn Express Toluca

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Holiday Inn Express Toluca

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Holiday Inn Express Toluca

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 5 m²DBL.NM

    Photos are not available for this room type.

    Holiday Inn Express Toluca

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Holiday Inn Express Toluca

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Express Toluca

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express Toluca

8.8
Excellent
992 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.6 /10
Location
7.8 /10
Neighborhood
8.0 /10
Value
5.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
14 Jun 2026
Cesar
Clean room. Clean lobby. Clean breakfast room. Clean restroom. Solid maintenance on the hotel all around.
Partner
10/10
Exceptional
13 Jun 2026
Jocelyne
The room was clean and big enough for two people to be comfortable in. The food for both breakfast and dinner was always really good. I recommend it fully if you want to be around in Toluca, it’s close to some malls
Partner
10/10
Exceptional
05 Jun 2026
Julio
muchas gracias!
Friends
8/10
Excellent
05 Jun 2026
ana
Staff was very friendly and helpful.
My ac didn’t work very well luckily wasn’t too hot. The breakfast was good. Would stay here again next time
Friends
6/10
Pleasant
27 May 2026
Matthew
Everything was fine but the AC available in the rooms just wasn't up to my (admittedly gringo) normal coolness levels. Great staff and the breakfast buffet was awesome, but if you are a sweaty American like me, you may look elsewhere.
Self
10/10
Exceptional
14 Apr 2026
carlos
Great place to stay
Family_with_children
10/10
Exceptional
16 Feb 2026
Alejandro
Really nice and clean
Staff was polite and
10/10
Exceptional
10 Feb 2026
Patricia
Yes everything great
6/10
Pleasant
14 Nov 2025
Cesar
Breakfast food not so good
Partner
8/10
Excellent
06 Oct 2025
Linda
Hotel is nice and comfortable, good breakfast buffet options. The only issue is these rooms do not have microwave and refridgerator.
Leisure Family
2/10
Poor
27 May 2025
Sergio Francisco Campos
AC don’t work they move us to different rooms and ac dont work, the rooms don’ have frigde.
Leisure Friends
10/10
Exceptional
31 Dec 2024
Perla
The staff very friendly and helpful I stay already couple times here
Leisure Family
8/10
Excellent
28 Dec 2024
Perla
Close to freeway
Leisure Family_with_children
10/10
Exceptional
18 Nov 2024
Victor
Very convenient
Business_and_leisure Self
10/10
Exceptional
24 Aug 2024
Lourdes
Excellent clean Profesional people
Friends_and_family Family
10/10
Exceptional
09 Jul 2024
Hector
Highly recommend staying at this hotel.Its really nice and the attention was great.
Friends_and_family Family
10/10
Exceptional
17 Mar 2024
Brian
Tes
2/10
Poor
14 Mar 2024
Carlos
2 of the 3 rooms we booked AC air didn’t work. They could not make it work right or move us to a different rooms. It’s was a nightmare. Front desk very unprofessional and incompetent to resolve our situation. We want our full money back.
Leisure Family
8/10
Excellent
02 Feb 2024
Susana Rocio
Buen lugar
Leisure Self
4/10
Poor
01 Jan 2024
Rafael
I did not like the noise from the laundry room which was located above my room
Family
10/10
Exceptional
21 Dec 2023
Jorge
Good place to stay overall
10/10
Exceptional
03 Dec 2023
Daniela
Muy amable la atención
Leisure Self
10/10
Exceptional
25 Nov 2023
Daniela
¡Muy bien!
Leisure Self
8/10
Excellent
31 Oct 2023
Carmen

MUY COMODO

Todo estuvo muy bien!
Business
10/10
Exceptional
14 Oct 2023
Judith
The views to the garden was amazing! Staff is super friendly and helpful, clean, breakfast was great and fresh!
Leisure Family
6/10
Pleasant
05 Oct 2023
Henry
Overall ok, but it was a little noisy from adjacent rooms so I didn’t get a great night sleep.
Business
10/10
Exceptional
09 Jul 2023
Juan
Súper deal, breakfast is excellent and parking very convenient.
Leisure Family
10/10
Exceptional
31 Mar 2023
Patricia

Great place to stay

Excellent stay experience! Staff was very friendly and very helpful. The only thing i would suggest is wash cloths the hotel only find one for me other than that great place to stay!!
Friends_and_family Family
10/10
Exceptional
06 Feb 2023
IKER ELI
Hotel limpio y comfortable, buena calidad y atención
Business Family
10/10
Exceptional
01 Jan 2023
Mauricio
A nice hotel to visit Toluca
Leisure Family
8/10
Excellent
24 Oct 2022
Roberto
Close to businesses.
Leisure Family
8/10
Excellent
26 Sep 2022
Ana Laura
Excelente ubicación.
Leisure Family
10/10
Exceptional
04 Jul 2022
Karin
Good place to stay !
Leisure Family
10/10
Exceptional
11 Jun 2022
Verified traveler

Highly recommended, clean, safe, perfect!

Place is safe, clean, quiet....Excellent regarding covid protocols. Everyone wears masks, - Place is extremely clean and well maintain... you will feel safe in all regards! Thank you!
Business
10/10
Exceptional
07 Jun 2022
Moises
Very clean and good service!
Leisure Family
6/10
Pleasant
05 Jun 2022
Elizabeth Rodriguez
It was convenient for 1 night so we could leave to the airport the next day but it does seem old and run down. The front staff wasn’t very welcoming and didn’t really tell us where everything was.
Leisure Family_with_children
8/10
Excellent
09 Feb 2022
Andrea
Fair price, good service
Leisure Family_with_children
10/10
Exceptional
17 Oct 2021
Remigio

Family reunion

I jus stay for two nights
Everything was wonderful
Thanks
Friends_and_family Family
4/10
Poor
01 Oct 2021
Jose Luis
Too simple, looks old
Business Self
10/10
Exceptional
21 Aug 2021
Brenda
Family trip, everything was to good. Thea best customer service, all employees with a smile and good actitud
Friends_and_family Family
10/10
Exceptional
08 Jun 2021
Verified traveler
GREAT SERVICE!!!
Business_and_leisure Self
10/10
Exceptional
24 Oct 2020
David

Clean room and very friendly staff

Great stay like always
Business
6/10
Pleasant
14 Oct 2020
Felix
Nothing was unique about the property!
The only good thing about the hotel was the service,
and specially the lady who was serving breakfast!
Friends_and_family Family
8/10
Excellent
02 Apr 2020
Verified traveler

Good for a short stay

The hotel is comfortable and the room is clean. However the staff don’t speak much English.
Friends_and_family Family
10/10
Exceptional
11 Mar 2020
David

Great stay

Very clean hotel and exceptional service
Business
10/10
Exceptional
17 Jan 2020
Verified traveler
I stay here a night everytime I come to Toluca! No complaints here
Friends_and_family Partner
10/10
Exceptional
30 Nov 2019
Juan

Outstanding hotel choice!

Excellent location, friendly and professional staff, quiet, good breakfast buffet, fast and stable internet.
Business
10/10
Exceptional
18 Nov 2019
Verified traveler
Super bueno en general y muy buena ubicación, limpio, seguro, la atención.
Friends_and_family Partner
8/10
Excellent
12 Nov 2019
Ange
I liked that it was walking distance from the mall but didn’t like the fact that there was no choice of restaurants.
Business Self
10/10
Exceptional
30 Sep 2019
Verified traveler
Good location!! The property is clean and the parking lot is very convenient!
Business Partner
10/10
Exceptional
21 Jul 2019
Jose
Staff was very friendly. Breakfast was always ready and plentiful. The cable machine at the gym was not functioning properly. The gym and breakfast was the main reason for booking this hotel.
Partner
8/10
Excellent
08 Jul 2019
Verified traveler
The shower was too slippery. And the shower heads need to be replace.
Friends_and_family Family
10/10
Exceptional
16 May 2019
Verified traveler
I've stayed here in past years. It's been renovated and is much improved. I wish it had been as nice back then as it is now. It's clean with a more modern look. It's close to the industrial plants and transportation easily accessible. I travel business and will continue staying here. One last thing and most important; it is excellently priced.
Business Self
10/10
Exceptional
23 Apr 2019
Edgar
This hotel is very good, great service and location is fine since it is in front of tha major city mall (Galerias Toluca). The cleanliness has a big opporutnity since a few bugs found in the morning around the room, besides this everything else was fantastic
Family
10/10
Exceptional
14 Apr 2019
Verified traveler
Overall I like the hotel even breakfast.
Quite and clean.
Close to many restaurants in 5 minutes.
Business Self
10/10
Exceptional
01 Mar 2019
Emm
Great breakfast buffet, fast check in, very clean rooms and hotel, free secure parking and great location.
Friends_and_family Partner
10/10
Exceptional
23 Feb 2019
Carolina

Loved it

Great customer service and clean rooms.
Partner
8/10
Excellent
19 Jan 2019
Verified traveler

Good

It was good. No restaurant in the hotel. Staff not very friendly.
Hotel is really nice.
10/10
Exceptional
25 Dec 2018
Edith
Breakfast is awesome! Authentic Mexican food. The staff is friendly and always looking to better suit all your needs.
I always stay at this hotel when I visit Toluca, it is cozy, convenient and provides exceptional customer service.
10/10
Exceptional
16 Sep 2018
Verified traveler
Good place to take overnight rest, clean and pacefull
8/10
Excellent
04 Sep 2018
Ronald
hotel was clean and quite. beds where stiff not real comfortable. breakfast was good. good access to the mall across the street.
2/10
Poor
24 Jun 2018
RG

The worst week

Hotel in construcción no one mention that before my
Reservación. DO NOT GO THERE IS BETTER HOTEL NEXT TO IT DAY INN
4/10
Poor
17 Jun 2018
Verified traveler
No hot water. I had to wait till next day to take shower in the morning
8/10
Excellent
20 Dec 2017
jose miguel

Nice hotel in Toluca

Very professional staff, always willing to support in anything. Breakfast is basic, but fine
6/10
Pleasant
24 Oct 2017
Verified traveler

Basic economy hotel

For the price is a right hotel. You get for what you paid, limited facilities but clean and amazingly quiet ,even on the weekend I was there. The local climate is cold and my room heater didn't help a bit. TV screen is blurry
10/10
Exceptional
13 Feb 2017
carlos larios

excellent stay

great and comfortable
10/10
Exceptional
12 Aug 2016
Zachary

Nice hotel - convenient location

The bed was super comfortable and the staff very friendly! They made excellent Mexican Flags at the bar! Would stay here again!
10/10
Exceptional
25 Jan 2016
Gary

nice hotel, close to where I needed to be

it was very nice inside. it was also very safe. the staff was kind and courteous. if I have to go back I would definitely be looking for this hotel again. I was very pleased.
10/10
Exceptional
19 Nov 2015
Jennifer

Beautiful, clean, and friendly

We absolutely loved our hotel stay. It appeared brand new, was astoundingly clean, had kind staff, and breakfast was delicious. We did hear train horns here and there, but it didn't affect our sleep or our enjoyment of the hotel. Did I mention the beautiful, covered courtyard garden? All the rooms had a gorgeous view of this perfectly maintained feature.
Family
6/10
Pleasant
14 Oct 2015
Jeffrey

Holiday Inn Toluca

The Hotel was Clean, Things I liked, the staff friendly and Very Helpful, and unlike some of the nearby Hotels Breakfast & in room Coffee was included. And the A/C worked well.
Things I did not Like, Almost not water pressure in the shower, I always had Hot water, and good water pressure to the sink. Also the lounge is only open Monday thru Thursday. I arrived on Friday and left Sunday Night. So I was disappointed that I could not have a Drink after working Saturday and Sunday. Also The Soda machine was not working.
10/10
Exceptional
25 Jul 2015
Verified traveler

Friendly & Clean

Friendly staff. Super clean hotel.Bed not that comfortable.
Partner
8/10
Excellent
15 Jun 2015
Armando
A comfortable, convenient, clean and cheap hotel. Highly recommended due to its good beds
8/10
Excellent
03 Jun 2015
Adolfo

Good option in Toluca

It was a good stay. Clean, confortable. Quiet.
Family
6/10
Pleasant
21 Apr 2015
Verified traveler
The hotel is bigger than expected. The photo in the website is front view of the hotel.
Everything is clean but the bed and room amenities are not so good compared to other hotels.
10/10
Exceptional
10 Mar 2015
Ricardo

Great!

Everyhong great!
Family
10/10
Exceptional
17 Feb 2015
Mrs.Depaz

Great hotel

Our stay at this hotel was very pleasant. Staff was very helpful, rooms were clean and filled with all necessary items. Would definitely recommend this hotel.
8/10
Excellent
12 Jan 2015
Pedro G.

Good for Business

No Bells and Whistles but useful if you are in Toluca for Business
6/10
Pleasant
21 Nov 2014
Eliud

Not holiday inn standard

The room I got was smelly, and the shower fawcet did literally fell down. Booked just because was close to customer site
10/10
Exceptional
06 Nov 2014
jorge

business trip

clean, good location, and well located near industrial park (were I work)
2/10
Poor
07 Oct 2014
Business Travel

Awful Hotel. Would never stay again.

Room 226 - Smelled very strongly of damp. TV had a picture but so much static it was unwatchable.
No towels in the room, asked for some to be sent up but an hour later they still hadn't arrived. Realised there was coffee but no milk or sugar in the room so I called and asked for towels again and for milk and sugar but never got any of it.

Friendly staff at breakfast were the only good point of the stay.
10/10
Exceptional
20 Jun 2014
Laura

Nice hotel close to the airport.

Great staff. Helpful and nice. Excellent breakfast and afternoon snack.
8/10
Excellent
04 Dec 2013
Verified traveler

Very good hotel

Good location, clean, service ok, breakfast good
6/10
Pleasant
11 Jun 2013
Enrique Rodriguez

Cheap Option well located, hotel needs restyling

Clean rooms, breakfast OK. Hotel needs restyling and an upgrade specially the room bathrooms
8/10
Excellent
02 Jan 2013
World traveller

Toluca and Mexico city

We have stayed at 5 or more hotels of this price range in Toluca and this hotel is the one we return to now. The breakfast isn't great but will do if you're in a hurry, scrambled eggs, toast, decent coffee, mini hotdogs or bacon.
6/10
Pleasant
06 Dec 2011
World traveller

Not bad but not the best hotel for the price

The hotel is not maintained very well. The rooms are bare bones.
The breakfast is good with eggs, bacon, fruit, toast, beans, tortillas. The coffee is served luke warm....always.
When we tried to book an additional night we could not get the same rate as expedia booking and we`re forced to go online and book the extra night.
We have stayed here a few times but this was are last as the Best Western hotel Campanario is much better for $10 more. This hotel is located near a strip mall and cinema and on the main drag.
10/10
Exceptional
09 Dec 2010
martha

not impressed

is very nice
Family
10/10
Exceptional
03 Jul 2026
HECTOR
Muy cómodo
Business
10/10
Exceptional
03 Jul 2026
Jaime
Muy buena atención
10/10
Exceptional
28 Jun 2026
Miguel
Muy buena ubicación y el personal amable
Self
10/10
Exceptional
24 Jun 2026
HECTOR
Muy bien todo
Self
8/10
Excellent
23 Jun 2026
Juan José
En general es un buen hotel para hospedarse una noche, si es que se hizo muy tarde, tiene un gym bueno y el personal es muy amable en lo que solicitas, solo se queda corto en las opciones para desayuno.
Self
6/10
Pleasant
21 Jun 2026
Carlos
El gimnasio pésimo una de las poleas se atoraba pedí que la arreglaran y para variar no había personal para solucionar el problema las recepcionistas amargadas de mal humor el hotel no tiene alberca !! Tache holiday inn siempre es un placer tener una estáncia con uds pero está vez si fallo !! Mantenimiento al gym !! Este mensaje lo escribo para el gerente o encargado del hotel es el reflejo de todo !! En los cuartos se escucha todo lo que hablas entre uno y otro !!
Partner
8/10
Excellent
21 Jun 2026
Alejandro
Habitación muy bien y limpia.
No ruidoso el hotel
Friends_and_family Family
8/10
Excellent
11 Jun 2026
Rafael
Todo bien
Family
10/10
Exceptional
11 Jun 2026
ANGEL
Ecelente
Partner
4/10
Poor
06 Jun 2026
Jorge Luis
La habitación la reservé para mi esposo y un amigo y no tuvieron muy buena experiencia. Lo único que destacan es que tiene buena ubicación PERO de entrada lo mandaron a una habitación en el segundo piso en la cual no servía el mini split, le ofrecieron un abanico y no estuvo de acuerdo y de ahí lo mandaron al cuarto piso, sabiendo que no funcionaba el elevador. Al siguiente día la llave de acceso se le desactivó y tuvo que bajar del cuarto piso para que se la activaran. La máquina de hielo solo hay en la planta baja; el desayuno que viene incluido está muy limitado en el sentido de que tardan en re surtir los alimentos, específicamente le tocó con el jugo de naranja que tardaron más de 20 minutos y estaba súper rebajado con agua, olvidó una playera de fútbol en el clóset y no se han contactado para regresarla… por estas razones en el próximo viaje a Toluca, buscaremos otras opciones. Ya habían ido al Radisson en el cual tuvieron una excelente experiencia pero no había disponibilidad.
Friends
8/10
Excellent
06 Jun 2026
Sahid
Buena ubicación, el desayuno includo estaba ok, bastante decente.
La
Habitación limpia
Friends_and_family Friends
6/10
Pleasant
01 Jun 2026
Cecilia Ylliana
El gran problema fue que teniamos una habitation con una cama King Size cuando pedidos una habitacion con dos camas matrimoniales.
Business
10/10
Exceptional
31 May 2026
UMESH
Normal ok
Self
6/10
Pleasant
24 May 2026
Patricia
Siempre me quedo ahí pero la vdd esta vez si fue malo, el lavabo estaba goteando y comenzó a inundar la parte de abajo, el agua de la regadera salía caliente y fría aún sin moverle a la llave y el último día nos avisaron que no habría luz de 10 am a 12 pm, salí a mis actividades y regresé casi a las 7 pm y aún no había luz, fuimos a preguntar y comentaron que 30 min más pero pasó casi hora y media y nada, la habitación quedó en total obscuridad, no podía hacer nada, comenzamos a utilizar los teléfonos pero tenía un viaje largo al día siguiente y tenía que terminar un trabajo y hacer maletas y con la habitación así no se podía hacer nada, regresamos nuevamente y la jefa de mantenimiento solo nos daba largas, nos cambiaba la hora de regreso de la luz y pues perdimos la confianza, pedí que me movieran a otro hotel y acordamos una hora límite, afortunadamente regresó la luz y pudimos continuar pero fueron casi 10 hrs sin el servicio más básico de luz!
Partner

Location & surroundings

Holiday Inn Express Toluca
Paseo Tollocan 818 Col Sta Ana, Toluca De Lerdo, Mexico

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Holiday Inn Express Toluca

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