Name: Leonardo Boutique Hotel Madrid
Address: Calle Vallehermoso, 65, Madrid, 28015, ES

10/10

Exceptional

14 Jul 2026

Ramzi

Reception staff were very proffesional ans very helpful. Location is amazing. Rooms are impeccable. Price is not cheap though. Check in online before you arrive to make your check in very smooth.

Family

8/10

Excellent

07 Jul 2026

Katya

Room was ok, the cleaning service was very good. I would encourage the male front desk staff that was on duty during my stay to be more polite and welcoming. The location of the hotel was very convenient for the purpose of my trip. I felt safe in the area.

Self

10/10

Exceptional

30 Jun 2026

Amirah

The hotel was fantastic. It was conveniently located close to public transport, making it easy to get around the city and travel to the airport. The room was clean, comfortable, and well maintained. It was a little on the small side, but that didn’t bother me at all. Overall, I had a great stay and would definitely stay here again.

Friends_and_family Friends

10/10

Exceptional

23 Jun 2026

Sean

Enjoyed the location and the hotel was clean and the staff were helpful and pleasant.

Self

8/10

Excellent

21 Jun 2026

Darren

Air con was not working to well, hotel was clean and staff were helpful.

TV in room was terrible, unable to watch any world cup matches

6/10

Pleasant

15 Jun 2026

Yaskaira

Room was clean. However, I could hear noisy neighbors all night. I could near outside noise as the room faced the main street.
Ordered room service that never showed up. I tried to cancel the order or call for status but left on hold for over 10 minutes.

Okay if you juat need a place to crash.

Self

10/10

Exceptional

06 May 2026

Craig

Excellent check by a very welcoming Alina. Room 606 was very clean and spacious with a balcony. Would definitely stay again

Self

8/10

Excellent

07 Apr 2026

german

Good hotel, clean. Good location, metro 5 minutes away.

Family

10/10

Exceptional

24 Mar 2026

john

Nice hotel rooms and good location

Friends_and_family Family

8/10

Excellent

15 Mar 2026

Tina

This is a cute hotel and easy to get to local grocery stores, restaurants and public transportation. The rooms are smaller than shown in the photos. Patio was small, table was dirty, outdoor lights are very dim. The lights in the room are also dim but windows provide good lighting. We had 3 in one room and the 3rd bed which is a cot on the floor is uncomfortable and covers the patio window door therefore can't open. The check in guy was not friendly, never smiled and didn't give a warm perception of the hotel. He also was standing outside once when my mom and I stepped out and didn't greet us but greeted the Spanish speaking guest that came behind us. The other receptionist, housekeepers and breakfast hosts were all very friendly. Breakfast option is exactly the same every day. This is good place for 1-3 day stay but we stayed 6 days and that got boring. Being woken up at 1am by garbage pick up truck noise every other day was no fun. Bathrooms are spacious and includes a bidet.

Family

10/10

Exceptional

06 Mar 2026

Sergio

Breakfast was great

10/10

Exceptional

17 Nov 2025

Norman

Great location, nice staff, excellent breakfast

6/10

Pleasant

06 Nov 2025

Violeta

Room is ok but not worth the price .

Leisure Friends

8/10

Excellent

02 Nov 2025

Janet Marie

Desk staff was fairly accommodating considering the language barrier. Amenities were decent, but lacking body lotion which you can get if you ask for it. We would have liked a bar soap in addition to the pump cleanser. Housekeeping staff was excellent, willing to supply us with extra water and whatever else we needed…as we opted not to have our room cleaned every day. Breakfast was decent; enough so we didnt seek out other breakfast options elsewhere. Nice to just go down to the breakfast room daily. Annoying was the nightly dumpster emptying after midnight, but nothing csn be done about that. I would recommend this hotel to others. Convenient location.

Leisure Family

8/10

Excellent

29 Oct 2025

S J

Room was clean

Partner

10/10

Exceptional

13 Oct 2025

Ali

good

8/10

Excellent

02 Sep 2025

Steven

Good area

Leisure Family

8/10

Excellent

01 Sep 2025

LASZLO

I liked the cleanliness of the room, the comfortable bed, friendly and helpful staff! The breakfast was fine as well and the location was in a walking distance from the Metro station!
The major downside was the rather noisy traffic and the tapas bar over the road, keeping you awake late at night. The neighbours were also quite loudly with not much privacy left!

Business_and_leisure Self

10/10

Exceptional

20 Jul 2025

Mayra

Small nice hotel in a safe area. AC is a plus!

Leisure Family

8/10

Excellent

30 May 2025

Antoine

Good location, 30 min walk to city center, good distance away from crowds

Leisure Self

10/10

Exceptional

05 May 2025

Gemini***[email protected]

Beautiful little hotel. I was so happy to see how clean everything was. The staff ( especially the breakfast staff) were very attentive and sweet. The front desk needs to smile a little more. He always seemed perturbed. I would definitely go back. Bed was comfortable. Water pressure and temp were amazing. Air conditioner worked super well. I was very impressed! Thank you for a wonderful stay!

Leisure Self

10/10

Exceptional

05 Mar 2025

Meredith

Céntrico y tiene varios lugares de comer cerca.

Leisure Self

10/10

Exceptional

25 Jan 2025

Kemal

Clean, crisp property, attractive room, very good breakfast, attentive staff. A bit on the high side $ wise but they delivered in the quality overall. Definitely recommend!

Leisure Family

10/10

Exceptional

15 Jan 2025

Irma

El hotel está súper céntrico, puedes caminar a todas las áreas turísticas, el área es muy segura mi familia y yo caminamos todo el tiempo y también por las noches y nunca sentimos que era inseguro. La gente de recepción super amable, llegamos antes de la hora de check in y nos dieron las habitaciones.
La verdad que muy buen hotel y el servido de lo mejor.

10/10

Exceptional

06 Jan 2025

Jennifer

Great Stay

We had two rooms and had a wonderful stay at the Leonardo Boutique Hotel. We were very happy with the cleanliness, location, staff, and breakfast offerings. Close to the metro and eateries. We would definitely stay here again.

Friends_and_family Family

8/10

Excellent

26 Nov 2024

Verified traveler

Nice convenient hotel

Had a nice stay here. It was half way between the city and where I had a meeting. Enjoyed being able to walk even though the traffic is crazy in Madrid. Nice breakfast but could have more healthy options. Would have liked a gym and pool given the cost of the hotel.

Business

8/10

Excellent

17 Oct 2024

Lisa

Staff was wonderful!

Business Self

2/10

Poor

20 Aug 2024

Ana

El rescepcionista hombre muy grosero,me dejaba hablando o contestaba sarcástico,las habitaciones son pequeñas

10/10

Exceptional

08 Aug 2024

Flavio

The safe and quiet location and the cleanliness of the rooms were nice! The property walkable position from metro station and tourist placements were positive too. Quite convenient place to stay. Enjoy! Best, Flavio

10/10

Exceptional

11 Jul 2024

Teresa

Comfy small hotel

Business Family

10/10

Exceptional

17 Jun 2024

Michele

I stayed only 2 nights and the expectations about the hotel and the room I had chosen were met with satisfaction. The hotel is well located in a nice area with some local bars and restaurant and close enough to a metro station.

The hotel is clean, the staff is friendly and kind and the breakfast is good with a few continental options.
I had chosen the Leonardo hotel because of my previous positive experience to one located in Barcelona and I'm very satisfied with the quality and service offered.

Business_and_leisure Self

10/10

Exceptional

14 Jun 2024

Carlos

I was surprised to discover this gem in the center of Madrid. Highly recommended for travelers that value a quiet drama-free experience.

6/10

Pleasant

30 May 2024

Caroline

The front desk staff was not helpful at all. They were unfriendly at best and outright rude on occasions. Additionally we got to the self-service breakfast with 15 min remaining and only wanted a piece of toast and a cup of coffee and we were made to put our dishes down and told we were too late and to leave. We asked to borrow a pair of scissors and upon returning them to the front desk in a timely manner, the clerk slammed them on the counter as we walked away. We were there for a joyful concert and they made us feel horrible to even walk through the lobby.

Leisure Friends

10/10

Exceptional

28 May 2024

Eliot

Great

Business_and_leisure Family

8/10

Excellent

21 May 2024

Reena

Nearby restaurant and bars and other small shops. A park nearby as well. Canal metro is close enough. Walking back to the hotel at night seemed safe. We were at the fifth floor and one could still hear street noise from the bars nearby and truck traffic in the morning. Apart from that, solid hotel, functional, working air conditioner and clean.

Leisure Partner

10/10

Exceptional

17 May 2024

Jose

Great location nice Boutique hotel 5 stars

Leisure Family

10/10

Exceptional

05 May 2024

Amanpreet

This was a great hotel to stay in! Good location. The only negative things are the breakfast isn’t that good and there was one man working at the front desk who was not nice at all. Can’t remember his name. However, everyone else was very nice and overall the hotel is great. We would stay here again!

Partner

10/10

Exceptional

25 Apr 2024

Edinson

N/A

Leisure Family

8/10

Excellent

18 Apr 2024

brian

Nicely away from the hussle & bussle of the city centre but close to the metro to move around the city easily.

Leisure Friends

10/10

Exceptional

15 Apr 2024

marilen

Excelent service

Leisure Family

10/10

Exceptional

14 Apr 2024

Erica

Great little boutique hotel

It was a nice clean place and the staff was friendly. Perfect for what we needed.

Friends_and_family Family

10/10

Exceptional

05 Apr 2024

Erick Pla

Muy buena experiencia, hotel limpio, fácil conexión al centro. Muy buena atención del staff

Leisure Family

10/10

Exceptional

28 Mar 2024

Adrian

Family holiday to Madrid
Great hotel in a good location

10/10

Exceptional

12 Mar 2024

Juan

Excellent option for the area, near Canal metro statio.

Leisure Partner

10/10

Exceptional

27 Feb 2024

Tira

Perfect location for our needs. About a 30-minute walk into the center. Rooms are small, clean, comfortable. Had everything we needed. Very good breakfast included. Recommend.

Leisure Family

4/10

Poor

27 Feb 2024

Meaghan

I did not have a positive experience at this hotel. I found the staff to be extremely rude and cold. Part of the reason I chose this hotel was because of the good reviews and because there was an included breakfast. We were traveling on a budget so this seemed ideal. When I checked in I was told that it wasn’t included, which is fine obviously there was a miscommunication with the booking site. But the way I was told was rude and unapologetic. I wasn’t expecting special treatment, but a simple “I apologize there must’ve been a miscommunication” goes a long way. I was made to feel like an annoyance when I was very friendly to them. I honestly felt that way every time I interacted with the staff, with both the front desk and the woman monitoring the breakfast (after paying for it). I am not usually one to write a negative review, but I just had such a negative experience from the moment I walked in the door to when I left. I felt very unwelcome. Especially being my first trip to Madrid, it was saddening to have it start off with an unwelcoming feeling that lasted my whole stay. Even though it was extremely clean and quiet, given my experience I would never recommend this hotel.

Leisure Family

10/10

Exceptional

30 Jan 2024

Leeanez

It was a very nice hotel with great service. The only complaint I would have is that I requested a room with a double bed and got two twin beds pushed together instead. The beds kept moving apart when I slept on them and I would have preferred they told me there was no double beds available and I would've been fine with a twin.

Leisure

6/10

Pleasant

17 Jan 2024

Monica

Cleaning staff was superb. Friendly, fast and efficient.
Now front desk was not up to par.
Rude in every way, not helpful in any way. Front desk employees always seemed to be on a smoking break
Accounting made a mistake and charged us an increased amount for extra bed but they quickly responded to correct it

Business_and_leisure Family

10/10

Exceptional

09 Jan 2024

Marco

Bueno buen precio

Hotel cerca de la estación del metro 5 minutos caminando, habitación igual a la de la fotografía, totalmente recomendable, buen precio

Partner

10/10

Exceptional

03 Jan 2024

Barbara

Pleasant and clean

This hotel was clean and had a great location for our purposes. Staff was cordial and helpful. Thank you!

Friends_and_family Family

8/10

Excellent

30 Dec 2023

Marianne

Great location

6/10

Pleasant

05 Dec 2023

Miguel

The room was clean and we really got what we pay for. Unfortunately by the outside of our window was too noisy all nights.

Leisure

10/10

Exceptional

02 Nov 2023

Verified traveler

Great little hotel in good location.

Stayed 2 nights in October half-term. Clean and comfy, and nice staff. Chamberí a really good area to be based - near the middle of town, nice shops, bars and restaurants.

Friends_and_family Family

10/10

Exceptional

02 Sep 2023

Maria Esther

Clean, nice style, quiet, complimentary water bottle, nice towels,

4/10

Poor

24 Jul 2023

Teresa

No

Leisure Friends

8/10

Excellent

10 Jul 2023

William

Small and convenient. Lovely restaurants and coffee shops within easy walking distance

Leisure Family

10/10

Exceptional

21 Jun 2023

Ruben

Great place!

Leisure Family_with_children

8/10

Excellent

26 Apr 2023

Harpreet

Great hotel in good location. Close to metro station but also walking distance to many places

Leisure Family

10/10

Exceptional

25 Feb 2023

Dimyshely

Tengo solo dos sugerencias y es que en el ascensor no cabe el carrito del bebé o una persona impedida. Y por último, que la cama es un poco dura. Por todo lo demás es excelente.

Family

10/10

Exceptional

03 Jan 2023

Alexander

Everything was amazing, the staff was very helpful and friendly.

Leisure Self

10/10

Exceptional

04 Sep 2022

Alberto

Gran ubicación y accesibilidad.

Leisure Partner

10/10

Exceptional

30 Aug 2022

Gordon

Top floor great room good a/c. Separate bathroom off lobby and balcony with table and chairs. Bar not open but Bar/cafe across the road so no problem.
Recommend the best rooms on the top floor. Will stay again.

Partner

10/10

Exceptional

14 Jul 2022

DENNIS

We've stayed here several times and have been pleased every time. It's a great place especially for the price.

Leisure Family

10/10

Exceptional

11 May 2022

Norman

Cozy neighborhood hotel.

Lovely hotel close to my family. Unfortunately the street noise from late night bars, dumpsters and early morning trash pkup make sleeping with the window open very difficult the size of the rooms are a bit cramped.

Partner

8/10

Excellent

22 Jan 2022

Muluneh

This place is great for short stay. The only challenge I had was internet disruption multiple times, which I need most.

Family

10/10

Exceptional

09 Dec 2021

Matina

Friendly staff, very good location and a rich breakfast to start your day 😊

Business

10/10

Exceptional

29 Oct 2021

Ben

Love this hotel!

Conveniently located in a great part of Madrid, the Leonardo Boutique hotel offered even more than expected. The room was clean, comfortable, and modernized with all the latest amenities. The shower was my favorite part of the bath area. Being well over 6 feet tall, I usually have to scrunch down to get under the shower head at most places. But the Leonardo’s adjusted above my head for an invigorating rain shower. I was most pleased with my stay and would highly recommend the Leonardo Boutique to any of my friends visiting Madrid.

Friends_and_family Family

6/10

Pleasant

28 Oct 2021

kazimierz

The AC it’s not working thanks a God open the window for take the fresh weather in my room by season

Leisure Family

10/10

Exceptional

07 Sep 2021

Maria Antonietta

Ideally located hôtel. It is very nice, clean, comfortable bed, good breakfast and parking on site.

Business_and_leisure Partner

10/10

Exceptional

02 Sep 2021

Esteban

It is a petite cute hotel but certainly not for longer stays beyond 2 nights due to the size of the rooms. Excellent staff service and impolute facilities though. Perfect for a short business trip.

Leisure Self

10/10

Exceptional

21 Aug 2020

Conrad

It is clean an central. In the light of COVID19 and to avoid the risk of contagion, We have walked to all Places of interest from the hotel including: Retiro, Plaza España, Sabatini Gardens, Gran Via, Mercado San Miguel and others.

Business_and_leisure Partner

8/10

Excellent

06 Feb 2020

Norman

Ask for a Main Street room (Villahermosa)

This is a wonderful hotel, I’ve stayed here 3 different times. Unfortunately there are neighborhood trash bins on the side street that get emptied every night after midnight. The air in Madrid is lovely and I like to sleep with the windows open. Be prepared for street noise as this is a late night neighborhood crowd and some bars open til 4am. The rooms are small but adequate. The location is near the metro and lots of shopping and bistro opportunities,

Friends_and_family Family

8/10

Excellent

08 Jan 2020

Verified traveler

Very close to metro station. Good breakfast. Shower looked a little dirty but was fine. Very kind staff members.

Business_and_leisure Self

10/10

Exceptional

06 Jan 2020

Verified traveler

I give it 4 stars!

Very nice hotel with excellent staff. The rooms are very comfortable.

Self

8/10

Excellent

02 Jan 2020

Verified traveler

Only thing I didn’t like was the amenities there’s nothing no gym no stores inside no nothing just breakfasts in the morning

Friends_and_family Family

10/10

Exceptional

30 Dec 2019

Meng-Hua

Great location, 5-6 minutes walking to the metro station and half hour walking to Puerta del Sol if you do not want to take the metro. Bed comfortable and room is also good, room service every day. We stayed here for 4 nights and we like here a lot.

Partner

6/10

Pleasant

17 Dec 2019

Alon

Fine but expensive.

In one word. Fine.
This is what this hotel is. Fine. It is expensive and kinda old outdated for my taste.
The reception service was cold but ok.
The thing that annoyed me was they didn't mentioned parking fee. I was expecting for them at least to tell me at check in that they are charging money for it which they didn't I had to discover this at check-out. And in my opinion, the price was high. 24 euro per night??
Left with sour feeling.
Don't think I'll come back to it.

Business

10/10

Exceptional

05 Dec 2019

Cleo

Excellent customer service especially front desk.

Partner

10/10

Exceptional

23 Oct 2019

Verified traveler

Quiet location without being isolated, rooms good size and comfortable

Friends_and_family Partner

10/10

Exceptional

09 Jul 2019

DallasDad2010

Appears newly remodeled, strong WiFi and air conditioner, clean rooms, quiet neighborhood, very friendly and helpful front desk

Friends_and_family Family

2/10

Poor

05 Jun 2019

Verified traveler

The staff at this hotel were all extremely rude. I wouldn’t not recommend this hotel.

10/10

Exceptional

05 Jun 2019

Verified traveler

Clean and staff were very helpful. Food was hot and a lot of choice

Leisure Family

10/10

Exceptional

30 May 2019

Verified traveler

The hotel is newly refurbished, the room is small but good size for a few days stay, the bathroom is in great condition, shower is very good, hot water and great pressure. The beds are comfortable and the room had a small fridge that actually kept drinks cold. The view isn’t very inspiring from the window but it’s not a bad view. The hotel is a ten minute walk to Canal station which isn’t far from the main attractions. The breakfast buffet was fresh and had a great selection, the coffee isn’t to my taste, but the fresh fruit, scrambled eggs and bread selection was lovely. If I returned to Madrid I would use the hotel again all in all 9/10.

Leisure Family

10/10

Exceptional

15 May 2019

Verified traveler

I arrived earlier than check in an although breakfast was included with my room i was charged for having breakfast while i waited for my check in time. I just think that a complementary breakfast would have been a great above an beyond service for a guest while waiting. I mean this is a buffet not made to order food and I’m sure the food would have gone to waste with being left over....

Leisure Self

10/10

Exceptional

14 May 2019

Verified traveler

Lovely quiet location - not far from the metro station. Lovely modern hotel, very clean and large reception area. A few cafes and bars around and mini-supermarkets

We had a triple comfort room and our other friends had twin comfort rooms. Triple was same room but with an extra bed so quite tight to move around in

Leisure Friends

6/10

Pleasant

09 May 2019

Anonym

Overall, the room was really clean and cozy. However, we were unable to take a bath because of the sink that could not be closed with the bathtub cap. Moreover, the toilet button was broken and the toilet was really noisy...

Leisure Partner

10/10

Exceptional

04 May 2019

Verified traveler

Kindness helpful friendly clean rooms answered all questions in a courteous manner

Friends_and_family Family

8/10

Excellent

03 May 2019

Verified traveler

A nice area. Restaurants close by. Would have liked a bar.

Leisure Self

10/10

Exceptional

22 Apr 2019

Verified traveler

we loved the person in charge of the breakfast but it was too expensive.
our sink was plugged and they never fixed it, the water was draining slowly.
the bedroom was great the beds were a little bit hard and they have air conditioning so that was a plus.

Leisure Family

10/10

Exceptional

16 Apr 2019

R D

Lovely 3 star Hotel Leonardo Botique Madrid

This hotel was really good. The two reception staff members were humble, curtious, and very helpful. Thank you.

Family

8/10

Excellent

01 Apr 2019

Shelley

Clean, comfortable, affordable option

Not in a tourist zone, but an easy walk to good restaurants and the Metro.

10/10

Exceptional

31 Mar 2019

Carol

The staff was very friendly and helpful. The reception at the front desk was excellent. My only drawback is that there was no laundry service no ironing board and iron in the room. The room was a bit small.

Friends_and_family Family

10/10

Exceptional

06 Mar 2019

Verified traveler

The room was clean and up-to-date, the service was excellent and the breakfast was great.

Friends_and_family Family

2/10

Poor

25 Feb 2019

Verified traveler

We didn’t get what we paid for. When we requested and requested what we paid for, they ignored (hotel and Orbitz) us. I was told it would be resolved in 48 hrs. We my wife and daughter have been home for over 48hrs and I still have not heard from anyone since last Wednesday. Jh

Friends_and_family Family

8/10

Excellent

12 Jan 2019

Tat

Very nicely decorated. All the basics were covered. Rooms were comfortable if a bit tight. One point for consideration. On Travelocity, it says that are are laundry facilities available as well as services. Only services were available.

8/10

Excellent

12 Jan 2019

Verified traveler

Excellent stay in Madrid. Can be a bit noisy at early morning .

6/10

Pleasant

21 Nov 2018

Lori

The staff were accommodating and helpful with getting a taxi to the airport upon departure and in correcting an error on the bill. Their breakfast is not included in the room stay, and that was not clear when I booked this hotel. If that was the case I would have likely stayed somewhere that did include a free breakfast. The breakfast is expensive (15 euros per person) and is not worth it. You can eat at local cafes for much less and the food is better. When we tried to take some food up to our room to finish our breakfast we were told that was not allowed. So you can pay the 15 euros and eat all you want downstairs but not up in your room. We were not happy with that policy. Overall the stay wasn't bad but if I visit Madrid again I will look for a different hotel.

8/10

Excellent

20 Oct 2018

Verified traveler

Hotel was beautiful, staff was not very friendly and breakfast was the same every day. Staff spoke minimal English but I was able to get what I needed.

8/10

Excellent

25 Sep 2018

Pavel

Nice hotel in a pleasant quarter of Madrid with supermarkets and groceries.There is a metro station ear the hotel too.

10/10

Exceptional

18 Sep 2018

sharon

Nice hotel in typically Spanish District

Amazing hotel in a typical y Spanish District. Walking distance of plenty tapas bars and restaurants. Only less than 2 miles from Gran Via and centre of
Madrid. Stayed in a deluxe room on the top floor with balcony. Very clean and friendly hotel.