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Ayz Princesa-auto Check-in Property

Madrid · Spain

\"calle De La Princesa, 25, Bajo, Local 1\"View location

6.6/10Good144 Reviews
Cleanliness7.6/107.6
Service6.4/106.4
Comfort6.8/106.8
Condition7.0/107.0
Amenities6.2/106.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ayz Princesa-auto Check-in Property

Located in Madrid (Moncloa - Arguelles), AYZ Princesa - Auto check-in property is within a 10-minute walk of Gran Via and Plaza de España. This hotel is 1.1 mi (1.8 km) from Puerta del Sol and 1.3 mi (2.2 km) from Plaza Mayor.

Make yourself at home in one of the 24 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Featured amenities include express check-in and express check-out.

Popular amenities

Free WiFi
Concierge

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Children not allowed Caters to adults only No front desk Guests will receive an email with special check-in instructions Guest will receive an email before arrival 72 hours Private host property Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A damage deposit of EUR 100 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Children 18 years old and younger are not permitted at this adults-only property.
  • Special Instructions
    There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nGuests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    21
  • Spoken Language

    English

    Spanish

Nearby attractions

Calle de la Princesa 0.1 km / 0.1 mi
Comillas Pontifical University 0.3 km / 0.2 mi
Plaza de España 0.4 km / 0.3 mi
Gran Via 0.5 km / 0.3 mi
Temple of Debod 0.7 km / 0.4 mi
Sabatini Gardens 0.8 km / 0.5 mi
Lope de Vega Theatre 0.8 km / 0.5 mi
Teatro La Strada Gran Via 0.9 km / 0.6 mi
Plaza de Oriente 1 km / 0.6 mi
Príncipe Pío Shopping Center 1 km / 0.6 mi
Preciados Street 1.1 km / 0.7 mi
Plaza de Callao 1.1 km / 0.7 mi
Royal Theatre 1.2 km / 0.7 mi
Almudena Cathedral 1.5 km / 0.9 mi
El Oso y el Madrono 1.5 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 24
  • hotel
  • Wi-fi
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Ayz Princesa-auto Check-in Property

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMY WITH SHARED BATHROOMDOUBLE • ECONOMY WITH SHARED BATHROOMDBL.EY-FH

    Photos are not available for this room type.

    Ayz Princesa-auto Check-in Property

    DOUBLE ECONOMY WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Ayz Princesa-auto Check-in Property

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Ayz Princesa-auto Check-in Property

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Ayz Princesa-auto Check-in Property

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH SHARED BATHROOMDOUBLE • WITH SHARED BATHROOMDBL.FH

    Photos are not available for this room type.

    Ayz Princesa-auto Check-in Property

    DOUBLE WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Ayz Princesa-auto Check-in Property

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ayz Princesa-auto Check-in Property

6.6
Good
144 Reviews
Cleanliness
7.6 /10
Service
6.4 /10
Comfort
6.8 /10
Condition
7.0 /10
Amenities
6.2 /10
50 reviews shown
10/10
Exceptional
08 Jul 2026
Umar
Clean room...was quiet at the times that I stayed. No issues checking in or out
10/10
Exceptional
30 Jun 2026
Jan
El hotel muy limpio, rico desayuno, excelente servicio y muy céntrico. Recomendado al 100%.
Partner
4/10
Poor
13 Jun 2026
Jeffrey
Too many emails before check in and poor instructions. Not cheap for the service and amenities. DO NOT LOSE YOUR PHONE! Not sure what happens when people lose their phones but there is no one to help. Seems like a greedy business model.
Self
8/10
Excellent
13 Jun 2026
Ivenshka
La ubicación del lugar es céntrica, está a pocos metros la estación del metro Ventura Rodríguez es accesible para movilizarse a otras líneas de metro en la ciudad.
El clima en el lugar y la habitación agradable no tan frío o caluroso.
El baño limpio.
Las paredes no son insonorizadas, en la habitación contigua había una pareja teniendo sexo en la madrugada, paraban conversaban y de nuevo tenían sexo se escuchaba a la mujer jadeando y las nalgadas.
6/10
Pleasant
06 Jun 2026
Luis Gerardo
Great location, clean, and that's all. None to talk to, no amenities at all, no even a tv.
Self
8/10
Excellent
06 Jun 2026
Oliver
Great, clean. just very thin walls. You can hear everything
Partner
8/10
Excellent
02 Jun 2026
Joseph
I liked the location, it was perfectly situated.
Partner
4/10
Poor
01 Jun 2026
Elan
Door was hard to locate. No sign just a black door. Pillowcase had a massive red stain on it. Showers were clean but the shower head could not stay in place.
6/10
Pleasant
11 May 2026
Hector
.
Partner
10/10
Exceptional
19 Mar 2026
Rodrigi
Increíble ubicación. Volvería
Friends
2/10
Poor
26 Feb 2026
Francis
Getting access to the building via the website and the applications was a disaster. There was no live person to interact with.
10/10
Exceptional
12 Dec 2025
Kelley
I was a little hesitant at first because of the reviews that have been posted. But for the price you could not beat the location, as well as for the price you could not be having your own private room in the city center. The shared bathroom wasn’t an issue either because there were multiple bathrooms throughout the Building. I would most definitely stay here anytime I came to Madrid. If quiet sleeping is a must for you I would say that might be your only issue, but I can sleep through almost anything.
Leisure Self
6/10
Pleasant
26 Nov 2025
Neil
Room was clean. Bathroom was clean.

Walls are VERY thin, so you can hear everything.
I was on ground floor, so a LOT of noise from the streets outside.
Leisure Self
4/10
Poor
09 Oct 2025
Dorys
It was warm air conditioner not working
Partner
8/10
Excellent
31 Jul 2025
Rocio
At first kid of strange once inside all ok
Business Self
10/10
Exceptional
13 Jul 2025
Genesio
Good
8/10
Excellent
09 Jul 2025
Analyn Salcedo
It’s a very convenient place for a short stay.
Leisure Family
6/10
Pleasant
08 Jun 2025
Adriana

Very Noisy.

Good for the price to staying when you need to catch a train or a fly. Other guest were very noisy.
Partner
6/10
Pleasant
08 Jun 2025
Laurie
Chambre propre, environnement très bruyant
Partner
2/10
Poor
07 Jun 2025
Peter

Do not stay here

Absolutely terrible. The bed is uncomfy, walls so think that noise is intolerable all night long - you hear every move a person makes, the check in is very tricky - I had to help two young girls who were utterly stuck, when you complain about
Unacceptable noise they just tell you to call the police!
Self
8/10
Excellent
29 May 2025
Zahoris
Muy bien ubicado y limpio sobre todo que todo era automático. Lo que no me gustó fue la ubicación de mi habitación justo al lado de la puerta de la entrada principal. La gente confunde la puerda de la habitación con la entrada a las instalaciones del hotel y empujan la puerta para entrar. Deben tratar de solventar eso. Ademas oir la gente hablando, constantemente saliendo y entrando puede ser muy molesto.
6/10
Pleasant
28 Apr 2025
kevin
Basic. Cheap and clran good location
2/10
Poor
22 Apr 2025
Marcel
The double bedroom is the most horrible room I've ever stayed in. It was a shop in the past with wall as a windows facing to the street. It was like the pedestrians were inside the room. The heater didn't work andit was quite dangerous to leave in during the night. The roon was the size of the bad, impossible to walk and have the luggage there. I highly not recommend you get near to tis place.
Leisure Friends
10/10
Exceptional
12 Apr 2025
Shamkhal
Goof
10/10
Exceptional
07 Mar 2025
Santiago
Excelente ubicación para conocer Madrid, para recorrer el centro caminando y en transporte público. Muy limpio. Poca insonorización.
Leisure Partner
6/10
Pleasant
12 Nov 2024
Sebastian

A bit disappointed

Very loud, hard to sleep, room next to street. You can hear loads of cars otherwise would be perfect
Self
2/10
Poor
27 Jun 2024
Claudio
Air conditioning not working, has to leave to another hotel, because they didnt fix it… no refund loss my loney
Leisure Partner
8/10
Excellent
16 Jul 2026
Lou
.
Friends
10/10
Exceptional
21 Jun 2026
Miriam Yazmin
La ubicación es excelente. El acceso digital sin problemas.
Partner
2/10
Poor
15 Jun 2026
Luis
No puede considerarse un alojamiento, es un local comercial \"antiguo banco\" dividido con paredes de pladur y baños comunitarios. Es una zona céntrica muy transitada por lo que el descanso es imposible puesto que no hay ningún tipo de aislante. El aire acondicionado es central para todo el local y no puede gestionarse, un frío horroroso en las habitaciones. Los baños los encuentras limpios únicamente a primera hora que es cuando los realizan, el resto del día es un desfile de gente joven que es la mayoría de la clientela que lo utiliza puesto que está en el centro de ocio de Madrid. Eso conlleva a escuchar ruido durante toda la madrugada, un desfile continuo de personas haciendo uso de las duchas a las 3, 4 y 5 de la mañana, recordemos que separa una pared de pladur la ducha de las habitaciones.
Una experiencia horrorosa que no puede reportarse puesto que no hay recepcionista, la atención al cliente es un chat bot de IA que no ofrece solución a nada de lo que se le plantea. Para colmo la fachada del edificio está en obras y las inmediaciones también, por lo que los obreros están haciendo ruido de 8 am a 19h de Lunes a Sábado.
Deberían eliminar este tipo de alojamiento de esta web y de cualquiera que quiera prestar un servicio correcto.

La apertura de la puerta de acceso así cómo de la habitación se realiza desde una \"web / api\" que no funciona siempre, si hay una caída del sistema te quedas en la calle.

Lugar a evitar 100%
Partner
10/10
Exceptional
29 May 2026
Edith
El lugar es ideal para estancia corta… de fácil acceso y los baños muy limpios
Self
4/10
Poor
26 May 2026
Annika
Unser Zimmer war im 2ten Stock und sehr klein. Es gab einen kleinen Hocker mit Tisch, ein Spiegel und ein Bett. Es gibt nur Gemeinschaftsbäder, die je mit einer Dusche und einer Toilette ausgestattet sind (davon mehrere auf dem Gang verteilt). Alles ist super hellhörig und man sieht das Licht von Gang durch den Türspalt. Die Eingangs- und Zimmertür kann man nur mit dem Handy öffnen.
Die Gemeinschaftsbäder werden morgens gereinigt.
Friends
2/10
Poor
26 May 2026
Verified traveler
This place is a joke. Bad experience, I would never come here again, and would recommend others to stay away.
It is very complicated and time-consuming to check in, they persist in mailing in Spanish, but not every guest speaks that. The room is filled with stuff that resembles furniture, but nothing really works. There’s not even a place to hang a wet towel. You have to put your stuff on the floor. The showers are not well installed. The digital panel on the phone is a cause of stress all day, because if your phone dies or if you loose it, there is no way to get back in your room. I had to go to the police, to find help with a problem, a simple receptionist could have solved. There is no way to contact any staff. This place made me unhappy and almost ruined my trip to Madrid. Do not waste your money here.
Self
6/10
Pleasant
22 May 2026
Cesar
La cama muy incomoda hace mucho ruido
Partner
10/10
Exceptional
08 May 2026
Xenia
Buena ubicación y habitación limpia solo muy pequeña
Partner
10/10
Exceptional
28 Apr 2026
Marta
Bien
10/10
Exceptional
28 Apr 2026
Marta
Bien
2/10
Poor
18 Apr 2026
Ivik
Deres tjek ind system var forfærtelig og det virkede meget dårligt, skulle bruge ALT for lang tid på at tjekke ind.
6/10
Pleasant
14 Apr 2026
joao
Pontos positivos - limpeza, lugar bonito e moderno vários banheiros, condições das camas e travesseiros ótimos.
De pontos negativos coloco a acústica como quarto fica pra rua o barulho é insuportável parece que as pessoas estão dentro do quarto falando e também poderia ter um ventilador pelo menos pois se fecha a janela para melhorar a acústica o quarto fica muito abafado e quente!
Fora esses dois itens o restante foi excelente!
Partner
10/10
Exceptional
13 Apr 2026
NAN-JAY
地點方便
8/10
Excellent
13 Apr 2026
Marta
Bien
10/10
Exceptional
04 Apr 2026
Henry
Increíble! Todo funciona con aplicación, por lo que prepara tu estancia con anticipación y nunca olvides el móvil dentro!
Self
2/10
Poor
28 Mar 2026
Hind
No recomendaría este hotel. La falta de limpieza era preocupante, compartir los baños con todos fue desagradable y el ambiente no era nada acogedor. Si tuviera la oportunidad de quedarme otra vez, no lo haría.
2/10
Poor
08 Feb 2026
Imanol
Me han cobrado por una pequeña mancha en la sábana cuando el lavado entra en el servicio básico de limpieza, es algo totalmente normal que si estás utilizando algo , en un momento dado pueda ensuciarse y jamás me cobraron en ningún sitio por nada así, en fin, acaban de perder un cliente, menuda decepción.
8/10
Excellent
05 Feb 2026
Albert
.
10/10
Exceptional
09 Jan 2026
Jéssica
Bom
Partner
2/10
Poor
29 Oct 2025
Henning
Spent 45 min doing the auto-check-in. Be prepared to have alot of batteries for your smart phone and have eaten a good meal beforehand. Have a heavy luagage and on the second floor? then make sure you are strong. This is not for old people, or people who seek some comfort.
4/10
Poor
11 Aug 2025
Valeria
Está en una buena zona, pero no hay humanos que ayuden. Te cobran por toallas extra, por limpiar el cuarto.
Leisure Partner
6/10
Pleasant
06 Jul 2025
BERNARDO
La habitación muy oscura, era interior y no tenía acceso a la luz del sol. La cama ocupaba más del 60% de la habitación. No dispone ni de microondas para calentar la comida, ni de una pequeña nevera, ni de un televisor. Para ir al baño había que llevar el teléfono porque, si no, no podías acceder de nuevo a la habitación.
Lo mejor de todo es que siempre estaba funcionando el aire acondicionado y, por tanto, el clima era muy agradable (nada que ver con las altas temperaturas del exterior). También el colchón era firme y se podía dormir bastante bien.
Business Self
6/10
Pleasant
25 Jun 2025
Irene
Una mica complicat entendre com accedir a la instalació però molt atents a atendret pel chat

Location & surroundings

Ayz Princesa-auto Check-in Property
\"calle De La Princesa, 25, Bajo, Local 1\", Madrid, Spain

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