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Akeah Hotel Gran Via

Madrid · Spain

Calle San Bernardo, 49View location

8.8/10Excellent726 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort8.2/108.2
Condition9.0/109.0
Amenities8.8/108.8
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  • Adults Only

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Akeah Hotel Gran Via

Akeah presents a modern and groundbreaking concept that will change the way you travel. Adults Only hotel with 64 rooms and a magnificent terrace with a red infinity pool on the rooftop. It will also have a restaurant giving the customer a wide variety of services.

The rooms are different types divided into Double Room, Akeah with Terrace and Akeah Superior with Terrace

Read more about this hotelShow less

With a stay at Akeah Hotel Gran Via, you'll be centrally located in Madrid, within a 5-minute walk of Gran Via and Plaza de España. This hotel is 0.7 mi (1.1 km) from Puerta del Sol and 0.7 mi (1.2 km) from Plaza Mayor.

Make yourself at home in one of the 64 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, and housekeeping is provided daily.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Pool access available from 10:00 AM to 7:00 PM.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a smoke detector
    • Property Registration Number 350/2022/11709
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 20 per person
    • Self parking fee: EUR 39 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Plaza de España 0.4 km / 0.3 mi
Gran Via 0.4 km / 0.3 mi
Teatro La Strada Gran Via 0.4 km / 0.3 mi
Lope de Vega Theatre 0.4 km / 0.3 mi
Calle de la Princesa 0.5 km / 0.3 mi
Preciados Street 0.6 km / 0.4 mi
Plaza de Callao 0.6 km / 0.4 mi
Comillas Pontifical University 0.7 km / 0.4 mi
Sabatini Gardens 0.7 km / 0.4 mi
Plaza de Oriente 0.8 km / 0.5 mi
Royal Theatre 0.8 km / 0.5 mi
Casino Gran Via 0.9 km / 0.6 mi
El Oso y el Madrono 1 km / 0.6 mi
Plaza de Chueca 1 km / 0.6 mi
Temple of Debod 1.1 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 64
  • hotel
  • MasterCard
  • Visa
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport ShuttleExtra charge
  • 24-hour security
  • Hotel safe
Show 16 more facilities & services
  • Lift access
  • Terrace
  • Luggage room
  • Dining area
  • Private pool: 1
  • Towels and bed linen
  • Bar
  • Non-smoking area
  • Smoking area
  • Air conditioning in Restaurant
  • Solarium
  • Breakfast
  • À la carte lunch
  • Special dietary options
  • Only Adults
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room WITH TERRACERoom • WITH TERRACEROO.TR

    Photos are not available for this room type.

    Akeah Hotel Gran Via

    Room WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Akeah Hotel Gran Via

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Akeah Hotel Gran Via

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Akeah Hotel Gran Via

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH TERRACEDouble or Twin • SUPERIOR WITH TERRACEDBT.SU-TR

    Photos are not available for this room type.

    Akeah Hotel Gran Via

    Double or Twin SUPERIOR WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU-TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH TERRACEDOUBLE • SUPERIOR WITH TERRACE • 18 m²DBL.SU-TR
    DOUBLE SUPERIOR WITH TERRACEPhoto unavailable11 photos

    Akeah Hotel Gran Via

    DOUBLE SUPERIOR WITH TERRACE

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-TR

    Room amenities

    • Shower
    • Wi-fi
    • TV
    • Towels and bed linen at surcharge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH TERRACEDOUBLE • WITH TERRACE • 18 m²DBL.TR
    DOUBLE WITH TERRACEPhoto unavailable10 photos

    Akeah Hotel Gran Via

    DOUBLE WITH TERRACE

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.TR

    Room amenities

    • Shower
    • Towels and bed linen at surcharge
    • Wi-fi
    • Terrace
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR WITH TERRACERoom • SUPERIOR WITH TERRACEROO.SU-TR

    Photos are not available for this room type.

    Akeah Hotel Gran Via

    Room SUPERIOR WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARD • 1 Bedroom • 18 m²DUS.ST
    DOUBLE SINGLE USE STANDARDPhoto unavailable4 photos

    Akeah Hotel Gran Via

    DOUBLE SINGLE USE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Room amenities

    • Shower
    • Towels and bed linen at surcharge
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE WITH TERRACEDOUBLE SINGLE USE • WITH TERRACE • 1 Bedroom • 18 m²DUS.TR
    DOUBLE SINGLE USE WITH TERRACEPhoto unavailable3 photos

    Akeah Hotel Gran Via

    DOUBLE SINGLE USE WITH TERRACE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.TR

    Room amenities

    • Towels and bed linen at surcharge
    • Shower
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 18 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable12 photos

    Akeah Hotel Gran Via

    DOUBLE STANDARD

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wi-fi
    • Terrace
    • Towels and bed linen at surcharge
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIOR WITH TERRACEDOUBLE SINGLE USE • SUPERIOR WITH TERRACE • 1 Bedroom • 18 m²DUS.SU-TR
    DOUBLE SINGLE USE SUPERIOR WITH TERRACEPhoto unavailable1 photo

    Akeah Hotel Gran Via

    DOUBLE SINGLE USE SUPERIOR WITH TERRACE

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU-TR

    Room amenities

    • Shower
    • Towels and bed linen at surcharge
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Akeah Hotel Gran Via

8.8
Excellent
726 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
8.2 /10
Condition
9.0 /10
Amenities
8.8 /10
100 reviews shown
8/10
Excellent
09 Jul 2026
Cynthia
Aside from the missed welcome gifts and room size, would have been a perfect 5 star.
Friends
8/10
Excellent
02 Jul 2026
Oren
Great location, staff are nice but as a VIP property they just provide wine no free late checkout and no updgrades. The pool has lovely view. First hotel in Spain but for me felt small same as pool. The room is great equiped.
Partner
10/10
Exceptional
28 Jun 2026
Rosanna
Very nice team (special thanks to the pool staff)
Clean rooms (they are on the smaller side but it is mentioned in the description and comments)
Cool swimming pool
Great location to walk around and discover the city
Partner
10/10
Exceptional
27 Jun 2026
Sara
Absolutely loved this hotel and will definitely stay again. On our whole trip through Spain this was the highlight, especially the rooftop pool and views. We also enjoyed taking in wine at the on-site bar and restaurant, and breakfast was well-appointed. Their outdoor patio was the perfect oasis in the city. EXTREMELY convenient to access from the metro, basically across the street. We took metro directly from the airport and arrived in about a half hour. It was also in a lovely neighborhood with a convenient grocery and pharmacy for anything you need. Walk to the Plaza del Sol in about 10 minutes and the Plaza Mayor in 20.
Partner
8/10
Excellent
19 Jun 2026
michelle
Great stay would highly recommend.
Pool great although did get very busy at times and could do with more parasols.
Partner
10/10
Exceptional
17 Jun 2026
Judith
Great location, Staff was helpful, Room was clean but small perfect for a solo traveler like myself.
Self
8/10
Excellent
17 Jun 2026
Ellie
Overall the hotel was great. Staff were friendly, great location, pool and rooftop terrace were beautiful. The aircon was very good and the toiletries provided were great.

This main issue we had was the bathroom. The room itself is tiny so the bathroom is too. It’s not an issue as most of the day is spent outside of the hotel room. What was odd was the shower cubicle is completely glass and you can see into it from the room. This was awkward to stay in with a friend as I could see them showering. The glass is frosted but this doesn’t help. Just an odd design choice as there’s no privacy. The door to the cubicle opens to the incorrect side to where the hooks for towels are, so you have to leave the cubicle to get your towel, again no privacy whatsoever. Moreover in our room, the toilet door did not close properly, so had to use the toilet with the door slightly ajar.

We did find the hotel branding to be quite strange. “Where the f*** city lives”. We don’t even know what this is meant to mean.

Overall I would recommend this hotel but those minor tweaks should be improved.
Friends
10/10
Exceptional
13 Jun 2026
Amber
Amazing stay. Our air conditioning was meh BUT we figured we were just being annoying Americans so we bought a fan instead of complaining. Next day the staff reached out to us to ask if someone could come look at our air panel, aka we think someone cleaning our room noticed that we might be hot and went out of their way to mention it to someone else. After that, incredible nights of sleep. Might be a silly thing to be excited about, but it clearly means that the staff is invested in the experience. Pool was great, the attached restaurant was delicious (plus I could use my laptop and work there!), and the rooms were well kept and functional.

And lastly, the surrounding area is amazing. Great bars/restaurants around, super close to the metro, and walkable to anywhere.
Partner
8/10
Excellent
03 Jun 2026
Deyanira
Hotel bastante cerca del centro, sin embargo no recibi un buen trato del personal, entiendo el área de recepción pudiese estar limpio.
4/10
Poor
02 Jun 2026
Saul
First day was fine, but the second day was terrible. They did not have the rooms cleaned properly. Towels for the pool were out before noon, and the rooftop bar was closed so headed downstairs for drinks and was told there weren’t enough cups. Truly wouldn’t recommend.
Partner
10/10
Exceptional
18 May 2026
James
The staff the best bit of the Hotel brilliant staff team make you so welcome
Self
10/10
Exceptional
17 May 2026
Carrie
Breakfast was great.
Friends_and_family Family
8/10
Excellent
02 May 2026
Karen
Yummy fresh breakfast
Self
10/10
Exceptional
29 Apr 2026
Juan
Nos encantó volveremos
Partner
8/10
Excellent
22 Apr 2026
Brent
Great location. Clean hotel and friendly staff.
8/10
Excellent
13 Apr 2026
Cesar E
Clean , quiet , overall I very comfortable
Partner
10/10
Exceptional
07 Apr 2026
Christina
Epic rooftop patio, excellent patio, neighborhood and breakfast. Coffee in room was great!
Partner
4/10
Poor
06 Apr 2026
Ricardo
This is a v odd hotel. Prob fine if you’re a single traveler, or a young (small) couple or if you’re into strange hotels but if you have choices, you might choose otherwise. All over the hotel there are signs saying “where the @&$! city lives”. First it seemed funny - like a typo -then it all just felt sorta creepy. AC didn’t work/heat didn’t turn off. Room was unreal small and it looked over a very lit patio and mural that blasted light all night into the room. There were blackout curtains but, naturally, they wouldn't go all the way. It was only one night for us but a sorta funny “oh my god this hotel stinks” night.
Family
10/10
Exceptional
31 Mar 2026
WILLIAM
The room was very Clean the staff especially Alicia was very friendly and welcoming recommending a great restaurant for us to eat . We were near endless amount of shops . This hotel was excellent.
Partner
10/10
Exceptional
14 Mar 2026
Krisann
The hotel staff were excellent! After a long overnight flight, I was able to get an early check in thanks to Claudia who was working at the front desk! The hotel was clean and the room was wonderful!
10/10
Exceptional
10 Mar 2026
DEREK
Great location, clean room, staff was friendly and helpful
Friends
10/10
Exceptional
18 Feb 2026
KARINE
Loved everything! Friendly service. Clean room. Perfect location. Good food.
Self
10/10
Exceptional
06 Feb 2026
Katie
Absolutely fantastic stay! Clean room, very friendly staff. Breakfast was very good value with lots of choice. Greatocation.wpuld definitely stay again
Leisure Partner
4/10
Poor
02 Feb 2026
Anil
Rooms are too small. Most of the space is taken by a double bed.
Leisure Self
10/10
Exceptional
30 Jan 2026
Jenny
Great hotel, great location with friendly, helpful staff. The room was compact but comfortable and clean and lots of choice for breakfast.
It’s ideally located for exploring Madrid as well as for shopping.
Would recommend and will stay again.
Leisure Self
10/10
Exceptional
16 Jan 2026
Andres
Great hotel! Modern, stylish and great staff!
10/10
Exceptional
14 Jan 2026
Carole
Good location friendly staff clean room
Leisure Friends
8/10
Excellent
12 Jan 2026
suzanne
Room was clean and the service was wonderful. Didn’t love the glass shower doors as I prefer more privacy. Otherwise, we had great stay.
Leisure Family
10/10
Exceptional
12 Jan 2026
Awais Saheed
Lovely room and staff are all brilliant and helpful! Hotel is in a really good location too
Leisure Partner
10/10
Exceptional
11 Jan 2026
Lenin
Este es el segundo año que regreso y volvere
Business_and_leisure Self
8/10
Excellent
11 Jan 2026
Christelle
Rooms are clean. The staff is very friendly and welcoming. They are always happy to answer your queries.The location of the hotel is amazing: less than 5 mins away from Gran Via.
Self
6/10
Pleasant
08 Jan 2026
Augusta
Wifi is bad
Leisure
10/10
Exceptional
03 Jan 2026
Anahita
Such a fun stay. Claudia at the front desk was amazing! Her and her colleagues gave me a few things to do while I was in town. She was super helpful.
The room was clean, cute, and had a great view. It would be a little tight for two, but doable for a few nights. I was solo so it was perfect for me.
I didn’t get to try the restaurant downstairs but it seemed very cute.
Great location. Walkable to everything, metro, city, shopping.
The rooftop with the pool was incredible too. It was far too cold to get in, but it was a great place to take in the city.

Overall enjoyed my stay
10/10
Exceptional
01 Jan 2026
Jarmy
Clean room but small. Staff were great and polite. I stayed for a week and I love that the Metro entrance for Noviciado was right in front of the hotel. Great location and close to all the shopping/restaurant areas. Would recommend for anyone even Solo travelers. Super safe, right in front of the police station.
Leisure Self
8/10
Excellent
21 Dec 2025
Martin
Hotel in a great location very central - the rooms are small but you get used to this and they are adequate as out most of day .
Very clean and staff were very friendly on every interaction .The bed was very comfortable and Remade every day 🙂 we had a coffee machine in room no kettle however we could get hot water from this machine for a tea so no problem .
Lots of shops and cafe/restuarants around area we had half board 2 nights and enjoyed the food options given but also enjoyed eating out on one night .
Overall happy to stay here again
Friends_and_family Family
10/10
Exceptional
18 Dec 2025
Ernesto
All ok
8/10
Excellent
13 Dec 2025
Denisse
All good
Leisure Friends
10/10
Exceptional
11 Dec 2025
Hugo
Estuvo excelente el servicio, la habitación muy limpia. Muy conforme con nuestra elección
6/10
Pleasant
08 Dec 2025
Thuy
It was an a stage hotel close to a tourist area.

Room was very tiny and barely fit 2 people but it was cleaned.

Leisure Friends
8/10
Excellent
07 Dec 2025
Leina
Staff were nice to hold luggage
10/10
Exceptional
02 Dec 2025
Henry W
The service was great, very friendly. The hotel is very close to the city center and couple subway stations. It is a clean and modern hotel albeit a bit small. It wasn't a problem for us but the shower wall was semi-transparent.
Partner
10/10
Exceptional
27 Nov 2025
Lenna
Our room was amazing with a view of the Madrid skyline, room was perfect.
The staff are friendly and efficient. The hotel is close to a Metro station Noviciado so getting around the City is easy if you want to venture out ! The hotel is a short walk to Gran Vía and all its shops, the a further short walk and you are in Sol. We come to Madrid to see family and would definately recommend a stay here. We will return on our next visit.
NB.. if you like a swim the pool is warm !
Leisure Partner
10/10
Exceptional
22 Nov 2025
Robert
Great Stay!
Partner
10/10
Exceptional
20 Nov 2025
Pedro
Small rooms but conveniently located. All staff members that I had contact with during my stay were extremely nice, knowledgeable and respectful.
Leisure Family
2/10
Poor
14 Nov 2025
Ivan
Only space for bags in the room was on the bed, and only upgradeable room was the same size but with a terrace. Checked out the same day we checked in and couldn’t get a refund for the nights we didn’t stay at the hotel. Recommend looking elsewhere unless on a 2-4 day trip
8/10
Excellent
12 Nov 2025
Amy
The staff was very friendly and helpful. We appreciated that they spoke English. The location is excellent with many shops and restaurants within a short walking distance. The room was very small but well organized and clean. I took off 1 star because there was a terrible sewer smell coming from the shower drain.
Leisure Family
8/10
Excellent
12 Nov 2025
Wendy
Didn’t have Breakfast
Close the Centre and Transport , bars shops close by .
Free drinks on arrival and complimentary bottle of wine in the room .
Fridge didn’t work, reading light next to the bed didn’t work, limited menu in the restaurant.
Partner
10/10
Exceptional
11 Nov 2025
Kevin
Centrally located, modern and clean with amazing staff. Great appetizers at the bar and although we didn’t eat dinner it looked great! Room was very comfortable with modern facilities.
Partner
10/10
Exceptional
02 Nov 2025
Andrew
Very friendly staff, clean room, good location right next to a metro stop.
Self
8/10
Excellent
18 Oct 2025
Bobbe
Staff very friendly and accommodating. Rooms are small but manageable. My one gripe is regarding the towels. Only two body towels were given. No hand towels are even a towel mat to step out of the shower.
Leisure Partner
8/10
Excellent
14 Oct 2025
Alison
Excellent hotel, would recommend.
10/10
Exceptional
08 Oct 2025
Easter
Our stay at Akeah Hotel Gran Vía was wonderful. The hotel was exceptionally clean and modern, and the staff were warm, welcoming, and always responsive to our needs. It was such a pleasure to be greeted by their friendly smiles every day.

The small buffet breakfast was very good, and I’d like to give a special thank you to Rosa for her kind greetings each morning. I also want to express my gratitude to Raquel for going the extra mile to ensure our stay was comfortable and enjoyable.

The rooftop bar and pool were a delight—beautiful views, great ambiance, and a relaxing evening vibe. The hotel’s central location made it easy to explore Madrid, yet it was surprisingly quiet and peaceful at night.

Overall, it was a very relaxing and enjoyable stay. Highly recommended!
Leisure Partner
8/10
Excellent
29 Sep 2025
BALASUBRAMANIAM
Good breakfast, friendly staff, easy access to airport and city
Leisure Partner
10/10
Exceptional
23 Sep 2025
Dalia
the venue was close to everything. the staff was very friendly and professional.
Business
10/10
Exceptional
17 Sep 2025
Dan

Central, Relaxed and Cool!

Really enjoyed my stay at Akeah Hotel Gran Via. The central location made it so easy to explore Madrid, and the relaxed vibe gave it a welcoming feel. The service was attentive without being overbearing, and the stylish decor added to the cool atmosphere. A perfect balance of comfort and convenience.
Business
10/10
Exceptional
10 Sep 2025
Julien
I’m not usually the type to write hotel reviews, but this place truly deserves it. From the moment I arrived, I knew it was special. The location is perfect, right in the heart of everything, and the rooftop pool is absolutely magical. It gives the hotel a charm and vibe you won’t find anywhere else. The staff were genuinely friendly and always ready to help, and the rooms were spotless. Carlos, the manager, is a gem. He keeps everything running smoothly, is professional, respectful, and attentive, making every stay effortless and enjoyable. I will definitely recommend this hotel to friends, and I will book again.
Leisure Self
8/10
Excellent
10 Sep 2025
Hamish
.
8/10
Excellent
04 Sep 2025
BERKIS
Muy céntrico…. Fácil acceso a todo..
Restaurantes, tiendas y medios de transporte
Family
10/10
Exceptional
31 Aug 2025
Jason
Thai hotel is in a great location, has a good size pool and rooftop area. The rooms are a bit on the small side, but just what you need and definitely cute.
Leisure Self
4/10
Poor
10 Aug 2025
Cornelus Hendrik

What a disaster

Rooms are pathetic . So small, hardly any space around beds, had to stack suitcases in front of door at night in order to reach the bathroom and shower hardly any packing space for clothes.
Breakfast terrible , hardly any options and same every single.
Will not recommend this hotel to anybody
Partner
10/10
Exceptional
06 Aug 2025
Carlos
Hotel bien situado cerca de la gran via a 300 mts. Moderno solo adultos, bonita terraza con piscina. La piscina estaba sucia el agua. Buen desayuno!
Leisure Family
10/10
Exceptional
28 Jul 2025
SERGIO

Book this hotel ASAP! Best decision ever!

This hotel is the best kept secret in the city. You can feel the vibe and energy that makes Madrid a great city to visit and explore. This hotel owns a small pool at the top of the building that offers unique views to the city. The room is small but you don’t need more space since you will be out most of the day, enjoying all the options you can find having this hotel as your main point.
Business Partner
8/10
Excellent
19 Jul 2025
Sharon
Very small rooms but super clean, new, large bed, restaurant and bar available. Great location to walk with lots of restaurants, areas of interest closeby.
Leisure Self
8/10
Excellent
28 Jun 2025
Melissa
Staff was excellent. Room was smaller but on par for much of Europe/Nyc. Good value for price and very well located. New rooms/very clean and laid out in a way that made good use of limited space. Pool area was busy but always found space. Cons- no pool towels or shower rugs available one day. Floor to ceiling windows in room looked on courtyard so no privacy. Recommend for shorter stays-room could accommodate 2 carryon bags but a fitting a full size bag would have been tough.
Leisure Partner
10/10
Exceptional
26 Jun 2025
Maria Estela

Well located, great staff

Location is fantastic. The hallways in the second floor stank of humidity, but the rooms did not. The staff is very corteous
Business
10/10
Exceptional
23 Jun 2025
Lisa J
This was a very central hotel, very friendly polite staff and overall a wonderful stay
Partner
8/10
Excellent
21 Jun 2025
James
Fine hotel, but nothing special given the very high price.

The location is terrific, very central and easy to get around.

The rooms are extremely small.

Status benefits through Expedia weren’t honoured. Asked for both the room upgrade and late check out and was told no. Was disappointing.
Leisure Friends
4/10
Poor
07 Jun 2025
Rahul
Hotel staff quite rude.
Overpriced.
AC didn't work the first night there, no acknowledgement by the staff.
Very small room.
Breakfast was good but otherwise definitely not worth the stay.
Self
6/10
Pleasant
28 May 2025
Lauren
We had a completely fine stay, but I don’t think this hotel merits the high scores it has on the Hotels.com app. While the breakfast and common spaces were nice overall, we were appalled by how illogical the room design was. Why does the shower exit out into the main bedroom? And why are the bathroom walls glass? Every time my partner would get up in the night to use the bathroom the whole room was blasted with bright light. And when you shower there’s no way not to track water into the bedroom area. This is a problem because the rooms are so incredibly small. I ignored this aspect of other reviews but it actually made our 3-night stay really uncomfortable. I was also really disappointed to see that the bed dressings had been greatly simplified; we only had two pillows and a simple duvet—not the nice pillows and blankets pictures. It was clean and conveniently located and the common areas were nice, but I can’t help but think there’s better value for your money in Madrid.
Partner
6/10
Pleasant
19 May 2025
euan
The room with the \"patio\" is not worth it. It is above the bar/restaurant area and is neither private nor quiet. Rooms are very small but price is reasonable
Leisure Partner
10/10
Exceptional
12 May 2025
julio
Everything was excellent thankfully
Leisure Family
10/10
Exceptional
01 May 2025
Ilja
Mooie kamer. Gezien de reviews verwachtte ik een hele kleine kamer. Maar het was best groot en praktisch ingericht. Mooie opbergruimte. De kamer was geluiddicht met airco. De rooftop met zwembad was heerlijk. Het hotel ligt heel centraal en het personeel was vriendelijk en behulpzaam.
Leisure Family
8/10
Excellent
12 Apr 2025
Jyoti
Wish bath room was little bit bigger
10/10
Exceptional
10 Apr 2025
Susan
Great Location for all attractions - Friendly staff -
Leisure Family
8/10
Excellent
09 Apr 2025
Verified traveler

Tight!

The rooms are extremely tight. My small suitcase could barely fit on the floor. I had to walk over it to reach the bathroom. The shower is not accessible from the bathroom but opens to the bedroom so when you get out water gets on the bedroom floor
Friends_and_family Family
10/10
Exceptional
30 Mar 2025
Paul
A nice hotel with an amazing pool and roof top area
Leisure Partner
10/10
Exceptional
17 Mar 2025
Gerardo

Good fun place

Great place! Good location, helpful staff.
Self
8/10
Excellent
22 Feb 2025
L
The hotel was easy access to Gran Via and walking distance to all attractions. The hotel was funky and clean. Bar prices were reasonable. The roof top was nice to sit out after walking round all day but there were no lights on in the evening which was a bit dangerous.
We were given a bottle of white wine in the room as part of Expedia vip and we asked to change it for a bottle of red as we don’t drink white. They said they didn’t have any bottles of red (they had plenty in the bar) and said we could have a bottle of cava instead (which we don’t drink) or a glass of red wine each at the bar instead. We opted for a glass of red each and were given a glass and half a glass - the end of the bottle. Other guests seemed to have a token for a free drink at the bar anyway so being an Expedia vip member seemed to have no benefit in this case.
Breakfast was good but we noticed another guest have a coffee made for her from the proper bean to cup coffee machine behind the bar and when we asked for this the next morning we were told we could not and to use the machine with the coffee pods. My husband expressly asked and was told no use that one. Also on the second morning we were not asked at breakfast if we wanted a cooked option- eggs, omelette or crepe so we just left.
A nice hotel but some of the service from staff was a bit inconsistent.
Leisure
10/10
Exceptional
19 Feb 2025
Joanne
Excellent location, great staff and a super breakfast! Can’t fault it.
Leisure Partner
10/10
Exceptional
10 Feb 2025
Oscar
Very nice place and amazing location
Friends_and_family Family
8/10
Excellent
09 Feb 2025
yehuda
the room service was not good . the maids are inefficient, needs to be trained properly
Business_and_leisure Family
6/10
Pleasant
03 Feb 2025
Florania
It was okay, walkable to shops and stuff
Leisure Family
10/10
Exceptional
31 Jan 2025
stephen
Staff were very helpful and professional.
Leisure Self
10/10
Exceptional
16 Jan 2025
Chynna

Recommended for great service!

I had a great stay. I did the half board, however there are many food options near by. I give Beatrice, working in the restaurant, 10/10 stars as she helped me in English get food that accommodated my allergies and remembered specially my needs from the first meeting. Probably the best customer service I’ve ever experienced. The room was clean and felt new. I lived the separation of toilet and shower. The bed and pillows were comfortable and the towels were huge! I only wish there was more room so I didn’t have to lay the suitcase on my bed, but they made good use of the space they had and let me check in early! The hotel and rooms have a neat atheistic and the roof top was nice to get sunshine. Overall, I would recommend this hotel and stay here again.
Business
10/10
Exceptional
15 Jan 2025
Franko
Daniel, the receptionist was outstanding and made our visit remarkable!
Leisure Partner
10/10
Exceptional
11 Jan 2025
Stephen
Great location. Professional and helpful staff. Great vibe to the place. Quiet.
Leisure Self
8/10
Excellent
05 Jan 2025
Verified traveler

Enjoyable stay in Madrid

The hotel is conveniently located in the Malasana neighbourhood, a short walk from Plaza Espana. There is an underground station located just steps from the hotel. Very easy and convenient to get around. The hotel is clean and the staff are friendly and helpful.

The only issues for us was that the room was extremely small, barely any room to turn. Also, there was no exhaust fan in the shower, so a room that small gets very humid and takes a while to dry.
Partner
8/10
Excellent
01 Jan 2025
Carmelita
Easy transportation to different attractions. There are so many choices of restaurants in close proximity
Leisure Self
2/10
Poor
31 Dec 2024
devoja
Rooms and hallway Smelled like sh*t. The rooms are tiny. Breakfast buffet was basic. Charged 36€ for parking per day. The parking lot was smaller than the average bathroom. Would not recommend at all….
Leisure Partner
8/10
Excellent
23 Dec 2024
Sally
Very stylish and good value for money. Staff were very friendly and keen to please. Only problem was our room layout; small things that niggled, like the bathroom hooks being on the opposite side to the way the shower door opens and the fact that you have to turn on the room lights to use the toilet during the night because they are all on the same circuit. We also didn’t think breakfast was worth the €17 per person.

However it’s location is great and we would definitely stay there again.
Leisure Partner
8/10
Excellent
13 Dec 2024
Daniel
Muy bueno , gracias
4/10
Poor
10 Dec 2024
Sonia
The rooms are extremely little. CLAUSTROPHOBIC The location is great and the personal are very very nice.
Business Partner
10/10
Exceptional
07 Dec 2024
James

Best hotel in Madrid - great stay

Everything about this hotel was perfect. The room was modern, clean and comfortable with so many little touches that made my short stay perfect. Compared to other hotels in the area, Akeah goes the extra mile to make the guest experience fabulous. I will definitely be looking to book it again when I'm next in Madrid.
Business
8/10
Excellent
04 Dec 2024
Nitsa
Very modern hotel, stayed only for one night, the room is very comfortable
Leisure Self
2/10
Poor
04 Dec 2024
matthew

Mold

Mold!!! Had a reservation for two separate beds(staying with my teenage kid) and rather than telling there was no available before I arrived(thus permitting me the chance to find another hotel) I decided wasn’t informed till I showed up. Did I mention mold?
Friends_and_family Family
10/10
Exceptional
03 Dec 2024
Andrew

Incredible.

What a hidden gem!

Needed a central Madrid hotel at a reasonable price and Akeah showed on the Hotels.com options at a reasonable price with a strong review score... figured for one night, what's the worst that can happen?

On arrival, the reception team were brilliant, explaining everything clearly and even let us have our rooms really early which was very much appreciated.

The room is typically central city a bit small, but looks brand new with a really comfy bed and nice touches like a pod coffee machine. Some cool touches on the branding, and the buttons in the loo made me smile too :)

Location is great - right next to the metro system and short walk to the city centre.

A great night's sleep, a friendly team, a modern, spotless room and a perfect location.... at a great price.

This will very much be my \"go-to\" hotel for my trips to Madrid :)
Business
8/10
Excellent
01 Dec 2024
Bernard
My stay started with a substandard room. However, the manager and front desk staff were very helpful and diligent so I ended up with a larger room. I feel they were genuinely concerned!
Self
10/10
Exceptional
29 Nov 2024
Diana
Great location and good service and clean
Leisure Partner
10/10
Exceptional
24 Nov 2024
Jennyfer
Great hotel. Small rooms but very close to everything.
Leisure Partner
10/10
Exceptional
24 Nov 2024
K
Nice clean hotel with perfect location
Self

Location & surroundings

Akeah Hotel Gran Via
Calle San Bernardo, 49, Madrid, Spain

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Akeah Hotel Gran Via

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