Name: Hostal Besaya
Address: San Bernardo, 13 8, Madrid, 28015, ES

8/10

Excellent

21 May 2026

Karina

Súper bien localizado. Staff amable y servicial, siempre presente. Cuarto le hace arreglarlo un poco, huele a humedad. Estuvo bien para dos noches. Aire condicionado funcionó correctamente.

Partner

4/10

Poor

09 Apr 2026

Diego

The room was not the expected one, pictures don’t match with rooms. It was really small with a small window, not small balcony as shown in the pictures. Cleaning service and staff was really good and polite.

Self

10/10

Exceptional

10 Dec 2025

Milton

Room was clean and staff are all very nice.

Leisure Self

10/10

Exceptional

27 Oct 2025

Samuel

Clean room nice staff

10/10

Exceptional

20 Oct 2025

Camille

Clean and comfortable

It was difficult to find at first but overall very nice staff, comfortable, and clean.

Self

10/10

Exceptional

14 Sep 2025

Nikolas

Very polite staff, great location.

10/10

Exceptional

07 May 2025

Maria Laura Raquel

In the middle of the city but quiet

Leisure

10/10

Exceptional

19 Apr 2025

Jorge Luis

Muy bueno

Muy bueno lo recomiendo, bien ubicado

Partner

6/10

Pleasant

25 Feb 2025

Jamil

Located right in the heart of Madrid on the main upscale shopping street. Very vibrant, lively and robust. Lots of cafes, bakeries, clubs, theaters, eatery choices for every occasion and price levels. Museums, live shows, boutique stores, department stores. On the weekends, it is so much crowded that sometimes one flows with the wave. City of Madrid for the tourist has a bus service FREE that stops to the major shopping areas, museums and the central train station in the city. The food (Tappas) is served freshly prepared at most of the restaurants, particularly the famous grilled Sardines and traditional irresistible pastries!

Business_and_leisure Self

10/10

Exceptional

13 Dec 2024

William

Hostal Besaya is great! I was very lucky to find this place. It is about as close to the metro as possible and convenient walking distance to downtown Madrid. Incredible convenience getting around. It is in a great area and feels very safe. The view is stunning.

6/10

Pleasant

11 Nov 2024

Annalouise

Room was smelling of bleach when I arrived and had to keep windows open all night

Self

8/10

Excellent

23 Oct 2024

Maria Ines

The staff was very helpful and professional / the entrance of the building needs update / same the common areas / the vendor machine with water and coffe was very convenient / thank you !

10/10

Exceptional

26 Jun 2024

Alberto

Great location, beautiful views, small, clean room. Perfect for a couple of days.

6/10

Pleasant

26 May 2024

GHOLAMREZA

Old and creepy hotel with nice staff

The hotel is only one floor of the shown building in the picture. Entrance doesn’t look like a hotel. You enter an old building and take an old elevator to the 8th floor. Rooms are small. No wardrobe, fridge, microwave, or even a safe box in the room. In general old and small rooms only to take a shower and sleep. My view to outside was other windows and hotel towels being hung to dry. On the positive side, hotel staff are very nice and friendly. Both at the desk and house keepers. Also location is nice middle of everything.

Self

10/10

Exceptional

11 Nov 2023

Liznei

Very nice place to stay

Leisure Partner

6/10

Pleasant

05 Nov 2023

CECILIA

This property is steps to Gran Vía, close to nice restaurants and stores. Rooms are small and need upgrade, bathrooms are new but very…very small. Property need to provide more items in the room like blow dryer, coffee maker, save, iron, refrigerator

Leisure Partner

10/10

Exceptional

15 Oct 2023

Joanna

Great location but super noisy

10/10

Exceptional

28 Aug 2023

nolvia

Very good!!!

Leisure Partner

10/10

Exceptional

01 Jul 2023

Edgar

Location is great.
Room is very small.

Leisure Partner

6/10

Pleasant

24 May 2022

Lynn

elevator sketchy. no amenities. no printer. but staff nice and room was clean. neighbourhood ok. cost more than indicated with currency change so wasn't a deal

Leisure Self

6/10

Pleasant

12 Jul 2021

Verified traveler

The room was much smaller than the photos on the page showed. While it was clean and comfortable, it was little more than a walk in closet with a bed. The AC unit leaked when on, so much so that we had to place multiple towels on the floor beneath it.

Partner

10/10

Exceptional

19 Mar 2020

Keng Hwee

Convenient location

This property comes with a lift, and it’s very conveniently located, subway and restaurants just at door steps.

Self

4/10

Poor

27 Feb 2020

Verified traveler

Difference between what was advertised and

The room looked totally different from what was advertised on the internet. It was very basic in style, the room was small but the staff was nice and friendly.

Self

8/10

Excellent

02 Nov 2019

Verified traveler

Location can’t be bettered

Absolutely Fantastic location
Unfortunately we mistakenly hadn’t booked an ensuite room & as hostel was full we couldn’t change
But it was ok
Location compensated

Partner

8/10

Excellent

04 Oct 2019

Peter

Good Basic Spanish Hostel.

Excellent staff and very clean,if somewhat basic room.
Great position just off the Gran Via with lots of bars and resturants very close by.
Some noise from the renovations on the floor above.

Business Self

8/10

Excellent

07 Jul 2019

Jim

Nice hostal...was only there for a few hours but it was quiet (especially for a hostal!) and comfortable.

8/10

Excellent

02 Jun 2019

Jorge

Perfect

Good Location, very clean, Very friendly Staff

Partner

10/10

Exceptional

01 Jun 2019

Brad

Small room; however it’s a good value. Clean, comfortable and extremely good service. We were very late, had all kinds of travel issues. The front desk gentleman, Martin, was extremely gracious and went out of his way to help us. We were there only one night, great location, and very little street noise. We were very pleased.

Family

8/10

Excellent

13 May 2019

Maritza

Good stay

We stayed in a double room with private bathroom. I suggest you do this for every stay. The room was good and it had a small balcony with a nice view. The bathroom was small but that's something you should already know about all bathrooms in Europe's hostels. It was clean, though and the shower wasn't THAT small. They provide a large and medium towels, as well as a shower gel and bar soap. It seems to have A/C but we never had the remote in the room. To be honest, we didn't ask for it because we were hardly in the room and at night it felt warm and humod in the room but we opened the balcony and that helped. Of course it was loud feom having the door open so we had to close it eventually. Overall the stay was good and we were just there for 2 days.

Friends

6/10

Pleasant

10 Mar 2019

Emelyn

Convenient hotel, small room, distant bathroom

This was a well located hotel, and the room was clean and had a beautiful view. We didn't realize that our room had a shower and sink but no bathroom - this would have been fine, but getting to the bathroom involved walking through the reception area, and on the last day we stayed they were repainting the hall so just to use the bathroom you had to walk around a workman on a ladder and over paint-stained tarp. The room was extremely small (difficult to walk around the bed to the window) and it's always a bit odd to shower in a shared room. I thought that for the price, the room could have been bigger and included an en suite bathroom or at least a nearer-by bathroom. But still, the location and view were lovely, and it seemed like the elevator was only for the hotel (which is on the 8th floor of a building), so we never had to wait for it. Staff was helpful.

Partner

10/10

Exceptional

20 Mar 2018

Patrick

Confidently located in central Madrid. Small rooms but comfortable.

Partner

6/10

Pleasant

11 Mar 2018

Verified traveler

Hotel staff is very friendly. The building is secure, it is an older building. We had a double room but it is very small for a double. Two peole can barely stand in it at the same time. It was also very hot in the room with no way to control heating or a/c. We opened the window but they don't have any screens. It's location is very good in the center close to everything, plazas, restaurants, bars and shopping.

10/10

Exceptional

18 Apr 2017

Verified traveler

Great hotel

great hotel everything ok only bad the room very,very small

10/10

Exceptional

28 Feb 2017

Verified traveler

Great stay, close to everything

So handy, perfect to stay in Madrid center. Clean and very quiet. Near shops, theatres, metro, train etc....well worth it.

10/10

Exceptional

20 Oct 2016

shlomi

Location location location

It was amazing.graet location and the staff very kind and helpful. The room is clean and nice. In the 8th floor with elevator.

Partner

8/10

Excellent

01 Oct 2016

Vilma

Convenience

The location was great.near shopping center and restaurants.

Family

8/10

Excellent

12 Jun 2016

Verified traveler

The location was fab. Close to shops and not far from attractions. However the air condotion was making weird noise and I couldn't sleep properly. Room was clean but when I flushed the toilet it makes some very loud noise which woke my friends up while I use the toilet in the midnight. Also the wifi only worked on my first night stay. Staff are very nice tho

Family

6/10

Pleasant

06 May 2016

dan

Good location and certainly value for money

I would definitely stay there again. Although the room was small it was more than adequate as a base for a city break.

10/10

Exceptional

25 Jan 2016

Verified traveler

Nice hotel, close to everything!

Staff was very friendly! Room was nice and clean, just little noise from the street traffic, but overall very good for the price!

8/10

Excellent

08 Jan 2016

Alexandr

Madrid holidays

A small clean hotel with friendly staff. Closer to the main Madrid's attractions

Partner

10/10

Exceptional

04 Nov 2015

MJ

Great value

Very nice place. Clean, modern and had twin beds which are hard to find in Madrid. Close to the Metro stop and on the Grand Via. Helpful staff that spoke English.

8/10

Excellent

03 Nov 2015

Verified traveler

My rooom was corner room, so wifi was quute weak but everything else was perfect for 1 night stay.

8/10

Excellent

09 Sep 2015

Maggie

This was a perfect hotel for my first two nights in Madrid. Great location, very clean, and the staff was very friendly. It was nice to have an air conditioner, shower, and television in the same room, especially in Spain!

10/10

Exceptional

31 Aug 2015

Samuel salvador

Perfect for the price you pay.

Everything is perfect for the price you pay.

10/10

Exceptional

07 Aug 2015

Yen

Excelente vista!

This place have excellent view and location to enjoy Madrid. Just a few minutes you can visit many tourist attractions

10/10

Exceptional

04 Jun 2015

Carlos

Best hostel in Madrid.

I called the hostel
From the airport and the friendly staff gave me instructions how to get there using the metro .It was easy . The hostel is on the 8th floor of a traditional building in Madrid . There are 2 elevators. Our room and bathroom were very clean with a Nice view of Madrid and centrally located in la gran via. Lots of things to do from restaurants, shops , entertainment and tapas . You can literarily walk to all main attractions or take the tourist hop and off busses that pass by every 9 minutes. Excellent place for the price.

Partner

8/10

Excellent

08 Nov 2014

Keith

Convenient Location

This was a late booking for myself as my son from USA had a late notification business trip to Madrid. We saw this as an opportunity to meet up.
The hotel that was booked by his company was full but even if it had spaces it was extremely expensive and would have made the trip less viable.
I tried to work out from the location somewhere I could stay not too far from his hotel. The only way I could do this was by Metro stations . Then it was based on reviews and price and I did not expect too much from the price I paid. I just needed somewhere close to lay my head at night.

10/10

Exceptional

02 Jul 2026

ADALBERTO

Uma geladeirinha no quarto viraria 5 estrelas

Friends_and_family Family

8/10

Excellent

15 May 2026

GUSTAVO

Eu gostei, até que me surpreendeu a limpeza e a organização

10/10

Exceptional

04 May 2026

NEY

Muito bem localizado e conta com uma equipe muito atenciosa.

Friends_and_family Family

8/10

Excellent

26 Mar 2026

Jéssica a o

Atenção ao chegar: a recepção do hotel fica no 8° andar, não há portaria no térreo 24h, então logo que chegar, deve-se dirigir ao elevador e ir ao andar da recepção.
A equipe de funcionários era ótima, muito educados. O quarto era pequeno mas era bom, a cama era confortável e as rouparias eram de boa qualidade. O banheiro, porém, era pequeno demais, pouquíssimo espaço para acomodar as coisas pessoais. O secador de cabelo deveria estar disposto no quarto, porém precisa ser solicitado na recepção, mas quando o fiz, foi disponibilizado sem problemas. Infelizmente estão reformando o prédio e nossa janela estava obstruída por um andaime enorme, senão fosse isso, teríamos uma vista linda.
O ponto alto da acomodação é a localização, simplesmente perfeita! Tudo muito perto, estação de metrô muito perto.
Voltaria a ficar na acomodação, sem dúvida.

Partner

10/10

Exceptional

18 Feb 2026

Jardel

Muito além da expectativa. Ótimo custo benefício.

Friends_and_family Family

10/10

Exceptional

17 Nov 2025

FABRICIO AUGUSTO

Localização excelente

Partner

6/10

Pleasant

16 Nov 2025

Carlos

Esta en remodelacion

6/10

Pleasant

02 Oct 2025

Jose

Bien.

10/10

Exceptional

24 Sep 2025

Carolina

Hostal muy bien ubicado y con cómodas instalaciones

Leisure Partner

10/10

Exceptional

20 Sep 2025

Emmanuel

Excelente lugar para hospedarte

8/10

Excellent

20 Jun 2025

Anny

Muy bien ubicado, limpio y agradable.

Leisure Partner

10/10

Exceptional

09 Jun 2025

Anahieli

Servicios, limpieza y ubicación vs. precio, lo mejor en Madrid

Volvería a hospedarme sin duda alguna

8/10

Excellent

04 Mar 2025

Esther

Bien

Leisure Partner

10/10

Exceptional

31 Jan 2025

Rocio

La verdad que la habitación estaba muy bien, muy limpio todo, recepción 24 horas, muy amables y muy bien ubicado

Business_and_leisure Self

10/10

Exceptional

26 Oct 2024

Marco

Excelente

10/10

Exceptional

04 Sep 2024

Fernando

Totalmente recomendable, un hostal pequeño con absolutamente todo lo que se requiere para un turista que quiera andar por la zona de la Gran Vía. Personal sumamente atento una felicitación por este medio

Leisure Partner

10/10

Exceptional

17 Aug 2024

CESAR AUGUSTO

Recomendado , buena ubicación , muy cómodo

Partner

10/10

Exceptional

16 Jul 2024

Hind

Muy limpio!!

Leisure Family

10/10

Exceptional

21 Jun 2024

Maria Eugenia

Muy bien ubicado y muy buen servicio. Lo recomiendo!

10/10

Exceptional

14 Jun 2024

alicia

Muy centrico

Leisure Partner

8/10

Excellent

15 Jun 2023

Miguel

El hostal esta buen ubicado, los cuartos son pequeños pero pasar la noche estan bien. El unico problema es el wi-fi, no es nada bueno.

Leisure Self

10/10

Exceptional

02 May 2023

Sheela

-

Leisure Family

8/10

Excellent

24 Feb 2022

EDUARDO

Recomendado

Buena ubicación y habitaciones confortables.

10/10

Exceptional

14 Sep 2021

Jose

Très bon séjour

Partner

4/10

Poor

05 Sep 2021

Erick

Olores en el Hotel

Problema con los olores de comida desde otros cuartos. El hotel está en el 8vo piso. Pará subir con maleta se usa un ascensor muy pequeñito y hay q bajar escalones

Business

6/10

Pleasant

13 Jun 2021

Raquel

Por debajo de las expectativas

El personal es muy amable pero tuvieron q cambiarnos de habitación porque no funcionaba el aire acondicionado. Las dos habitaciones q nos ofrecieron a cambio tenían un baño realmente pequeño sin siquiera perchas para las toallas. Y aunq en la segunda q elegimos sí funcionaba el aire acondicionado… era muy antiguo y hacía un ruido tremendo q impedía dormir así q nos hemos pasado las noches poniéndolo y quitándolo a ratos

Partner

8/10

Excellent

25 Dec 2019

Maria Arantzazu

Y seguiré alojándome aquí

La cuarta vez que me alojo aqui y sé que seguiré haciendolo mientras pueda. Muy buena ubicacion, camas comodas, baño completo, limpio... No se piede pedir más.

Friends_and_family Friends

6/10

Pleasant

02 Dec 2019

Fernando

Correcto

Hostal muy centrico

Self