Arenal Suites Gran Vã­a

10/10

Exceptional

30 Jul 2026

Eric

The location and size of the apartment was great. The full kitchen was useful (even though we only used it a couple of times). The apartment was clean and well maintained.

10/10

Exceptional

01 Jul 2026

Jesse

Property is located a an amazing area. Centrally located to lots of must see places. Family friendly too.

Family_with_children

10/10

Exceptional

28 Jun 2026

Heije Genie

Property is in a quiet alley but a short walk and it’s Gran Via! I can see Gran Via from the balcony. We love the location, can walk to shops, restaurants, Plaza Mayor and other city landmarks. There is also a bus stop and a metro station close by. The apartment was spacious. It’s a 1 bedroom but have 2 baths! Air conditioning was excellent too, there was a heat wave the week we were in Madrid and we were glad the property’s AC didn’t disappoint. Check in was seamless. Few days before we arrived the property manager communicated and sent us a link for check in via WhatsApp. He was also so kind to show us how things work in the apartment, like how to operate the washer/dryer, AC, the kitchen and some important rules about our stay in the apartment. I highly recommend this property when in Madrid.

Family_with_children

10/10

Exceptional

21 Jun 2026

Ashley

Outstanding property.

Contacting the host was easy via whatsapp. The host was reachable a month before our arrival date and also while we were there. They also provided an after hours number for urgent matters although we did not need to use it.

There was an issue with the Spanish online payment portal when I tried to pay for the booking with my usa-based credit card. The transaction would not go through. I contacted the host and was told \"no problem, you can pay upon arrival\" - making the payment was easy upon checkin.

Checking in was so easy. We told the host our expected arrival time and a staff member was already there waiting for us. We were a family of 5 and there was plenty of space and two separate bedrooms so plenty of privacy.

The kitchen was well furnished, with a nice big fridge (for European standards). An instant coffee machine was provided with both regular and decaf.

There is a combo washer and dryer that worked very well. We also used the clothing rack to dry big items like jeans. Simply put the rack on the balcony and things dry very well.

The location is steps away from gran via so the neighborhood is busy day and night. If you are looking for quiet then consider another property. We did not mind the noise because we were steps away from the bus stops, the metro, and the amazing nightlife of Madrid.

Everything you need is close to the property, a pharmacy, supermarket (Dia), bars, cafe's, and shopping, 24 mini market right across the street.

Family_with_children

10/10

Exceptional

19 Jun 2026

PETER

After some hiccups with communication on checking in the service was excellent being met at the property by a very helpful lady who was able to explain appliances and offered extra assistance. Location ideal for exploration Madrid and even able to seek luggage repair within walking distance! Hosts and others approached for help were very kind and helpful.

Partner

10/10

Exceptional

12 May 2026

Terence

The location was great for access to Gran Via and the rest of Central Madrid. The apartment was very clean.

Family

10/10

Exceptional

29 Apr 2026

Kathleen

Excellent location. Lovely spacious apartment. Our receptionist went above and beyond to make sure we found our way to the property. Communication was perfect!

10/10

Exceptional

28 Mar 2026

Julissa

Great location. Close to everything. Walked everywhere. The place was super cute and very clean. Would definitely rent there again.

Friends

10/10

Exceptional

17 Mar 2026

Christine

The apartment was spotless. It was very spacious for our family of 4 (2 adults and 2 children - we got the two bedroom two bath). The washer and dryer combo was definitely a plus. The location was great and close to everything. Our bedrooms faced the interior terrace, so it was very quiet at night. I just wish there was more storage place - dresser or extra closet - to be able to unpack completely. Our host, Christian was wonderful. We would definitely stay here again!

Friends_and_family Family

10/10

Exceptional

10 Mar 2026

Lavanya

Great location. Apartment was neat and well kept. Cristian was extremely helpful. I appreciate his prompt communication via whats app.

Friends_and_family Family

10/10

Exceptional

07 Mar 2026

Jack

We had a wonderful stay at Arenal Apartments. This was our second time and we will definitely be back! Excellent location just off Gran Via with lots of shops and restaurants nearby including a 24hr carrefour which is handy. The hosts were amazing, accommodating an early check in and storing luggage for us when checking out so we could continue enjoying Madrid.

The apartment is clean, spacious and modern with all the amenities you need for a great stay. Very comfortable beds too! In short, I’d highly recommend.

Friends_and_family Family

10/10

Exceptional

20 Jan 2026

Lyn

The apartments were lovely and clean. They have everything you need for a comfortable stay.

Business_and_leisure Friends

8/10

Excellent

24 Nov 2025

Samuel

Second room is very small. It has no closet nor windows. Location is good but very busy.

Leisure Friends

10/10

Exceptional

20 Nov 2025

Stephanie

Great location, clean and nice amenities. Only that it was a little bit hard to find if visited the first time.

Leisure Self

10/10

Exceptional

07 Oct 2025

Guillaume

Ideally located. Very clean and spacious.

10/10

Exceptional

05 Oct 2025

Eric

I’ll start with the staff. They were very attentive and available when needed. Next, the location. The property is situated with a few steps from the Gran Via by the Plaza de Callao. This is the social hub. And while there is activity past midnight all night, in the room, it was total silence. Next the Property itself. It was clean. The bathroom modern, the bed comfortable, and with the grocery one block away, we were able to have snacks and breakfast in the room before heading out.

Leisure Partner

8/10

Excellent

22 Sep 2025

Alison

This apartment is very well located, with plenty of bars, restaurants, and shopping options nearby. Transport is simple, with taxis and public options easily accessible. Just note that there isn’t an onsite reception, so you’ll need to coordinate a time to meet for key collection.

Leisure Self

10/10

Exceptional

07 Sep 2025

Karen

Great experience

10/10

Exceptional

23 Aug 2025

Mathew

Easy chheck in process

Leisure

10/10

Exceptional

11 Jul 2025

Yessi

La propiedad está en perfectas condiciones para una familia. Muy céntrica y te permite ir andando a la mayoría de los puntos de interés turísticos de la ciudad. Muy buena comunicación y atención. Nuestra estancia fue excelente

10/10

Exceptional

04 Jul 2025

Stav

Plenty of space, basic kitchen, washer/dryer

Leisure Partner

6/10

Pleasant

04 Jul 2025

Karthik

The place is centrally located, the house was very clean and well organized. Christian welcomed us and the entire checkin and checkout was seamless. Christian provided us with great inputs on places to go and economic alternatives.

Only downside is the noise of the street - given the location, there is always noise from outside and much worse at night when people after a night of partying and drinking are making a lot of noise - the house is not well sound proofed and it’s not easy to sleep at night with all the noise .

Leisure Family

6/10

Pleasant

28 Jun 2025

Eider

The Apartment itself was in excellent conditions, very confortable. If you have a heavy and bid luggage, be prepare to take the stairs up one floor to catch the elevator. After that when you get in the apt inside the apt is very good. The street where it is located is pedestrian and in the early morning the shouting and fighting are endless. The inexplicable thing is that there is a police station at the end of the street. To catch a taxi you have to tell the admin people to call one, if not you have to go with your luggage to gran via to get one

Leisure Family

10/10

Exceptional

24 Jun 2025

Tulsi

There were 5 of us staying at this place and it was spacious enough for us and one of the larger places we found in Madrid. The welcoming service and the cleaning service was great! When we arrived they helped us with our luggage and walked us through the place, WiFi information, filtered water, fridge and small freezer, and recommended places nearby. For someone who loves Indian food we loved that curry house was right next door as well as so many other food options: kfc, honest greens, boba tea place, ramen, vegan, etc. This place is in a prime and central location with shopping, food, activities, and clubs/bars.

Leisure Friends

10/10

Exceptional

04 Jun 2025

Matthew

Fantastic apartment, great location and the people message you direct with clear instructions.

Happily advise this place to other people 😁

Friends_and_family Friends

10/10

Exceptional

29 Apr 2025

Denise

The suites were clean, modern and spacious. Customer service was good. Highly recommend.

Friends

10/10

Exceptional

13 Apr 2025

Wendy

Great spot in Madrid!

Leisure Family

10/10

Exceptional

12 Mar 2025

Ximena

The apartment is perfectly situated in the middle of everything you want in Madrid. We had access to all grocery stores and restaurants within 2 blocks. We also had at least 4 theatres within 2 blocks of the apartment.
The apartment itself was a pristine, modern and very clean place with all the requirements anyone would need for long or short stays.
The Host was super pleasant, helpful and gave us the confidence to be relaxed for the week long stay we had there.
We will definitely recommend this Host to anyone traveling to Madrid and we will definitely use this same Host in any future visits to Madrid.

Partner

10/10

Exceptional

07 Mar 2025

Luz

Great place near Centro

This was our first stop on a 3 week vacation starting off in Madrid. I chose this place because of its proximity to Central Madrid and different ways to commute. The place was very comfortable and clean with a lot of attention from Christian. We are beyond thankful for his attention.

Friends_and_family Family

10/10

Exceptional

11 Dec 2024

Maria Isabel

Muy buena ubicación, excelentes condiciones, limpieza absoluta, muy buena atención por parte del administrador.

Friends_and_family Family

10/10

Exceptional

25 Nov 2024

Ping

Located in downtown but still quiet.

Leisure Partner

2/10

Poor

18 Nov 2024

Ronald

Arenas Suites was as advertised in cleanliness , location etc . There was a power failure that lasted 24 hours during our stay so no lights , hot water , fridges , cell phone charging etc . The hotel offered to refund us one night of our stay while we were still onsite but now 6 weeks later they have denied the refund through Expedia . I cannot recommend a property that would not follow through on their word as it shows an overall lack of integrity

10/10

Exceptional

13 Nov 2024

viviana

Meters from La Gran Via but very quiet unit. Check in was easy . We had everything we needed for a 4 night stay. They change our towels after our second night and replenished the coffee pods. Safe are with easy access to public transportation, dining and shopping. I would definitely recommend

Leisure Partner

10/10

Exceptional

07 Oct 2024

Dana

Great place, location was perfect!

Business_and_leisure Family

10/10

Exceptional

28 Aug 2024

Fraz

Good points: Excellent communications and updates from Christian، he is someone who know his work and possess great manners، communication and hospitality skills

Location: Come out of Apartment and you are in Gran Via، where life exits، all shopping and eating places near by

Bed mattresses were of good quality، comfortable and great for good night sleep۔

Not so good points:
WIFI was not good، ended up using my mobile network internet، also effected streaming on smart TV

Property needs up-grading، path from room to exit door had bad smell، lifts also had same issues، wear and tear easily visible on the floor، walls I am sure if lanlord upgrades building he will definitely get better rent out rates considering everything else was fantastic and was maintained well otherwise۔

Leisure Family

10/10

Exceptional

02 Aug 2024

Glenmda

Like the area and the apartment. Owner communicated very well.

Leisure Family

10/10

Exceptional

22 Jul 2024

Carmen

Remodeling very comfortable good location !!

10/10

Exceptional

28 Jun 2024

JASON B

The property managers, Christian and Maria, looked after all of our needs. Christian even gave us some nearby sightseeing options. This apartment was within walking distance of a lot of attractions. I highly recommend this accommodation.

Leisure Family

10/10

Exceptional

18 Jun 2024

Veronica

El apartamento está situado en una muy buena zona! A solo 50 mt de la Gran Via. A 10 minutos caminando de Plaza Mayor y Plaza del Sol..
Está remodelado a nuevo, con todas las comodidades para pasar una buena estancia!
Lo recomiendo!

Leisure Partner

10/10

Exceptional

08 Jun 2024

Rosalba

Excelente y muy espacioso

Leisure Family

10/10

Exceptional

24 May 2024

Joan

The place was fantastic - HUGE and right in the middle of old town on the Grand Via. Everything we wanted to see was in walking distance. The space was clean, comfortable and with two bathrooms, perfect for 3/4 people, although we were only 2. Christian was an amazing host meeting us there and giving us lots of insider tips on restaurants and sights. I would definitely stay there again!

Leisure Friends

10/10

Exceptional

17 May 2024

Miguel

Vero nice place and very good location

Friends_and_family Family

10/10

Exceptional

30 Apr 2024

Anna Liza

Excellent apartment

Great location, really friendly and helpful manager who meets you as soon as you arrive and gives you all the necessary info. Apartment is beautiful and in excellent condition. They were really helpful when checking out too, keeping the luggage safe and booking a taxi for us. Will definitely be back! Highly recommended!

Friends_and_family Family

10/10

Exceptional

21 Apr 2024

Bill

Fantastic spot to stay just a few metres from Gran via and 10 minutes or less walk to lots of great food. The street is a bit noisy late night early morning when some partiers pass by but it's only a minor inconvenience for a few minutes a night. The apartment we had was large clean and beautiful with clean towels daily in the 2 modern bathrooms. Highly recommend!

Leisure Partner

10/10

Exceptional

28 Dec 2023

Xianghong

We had a great time staying at Arenal Gran Via. Our host Maria contacted us ahead of time and asked us about our arrival time. She sent me detailed directions before our arrival. We were allowed to store our luggage in our room even before the check in time. Upon departure, she helped store our luggage and called the taxi. She was very responsive and usually replied within a few minutes. The property is clean, safe and conveniently located at a central location. We will definitely stay here again!

Leisure Family

4/10

Poor

24 Sep 2023

Paul

Noisy & terrible customer service

Unfortunately a stay with great potential - ruined. We arrived at the property exactly on the time advised - only to wait around for 20 minutes to get in as they thought someone else would be available to let us in. The apartment and location is very good - but its sold as a sound proof room and unfortunately its far from that. The noise in the main bedroom made it unusable. Traffic noise both from just outside, and the main road. We messaged the hotel after day 2 and got no response. Day 3 on checking out - we messaged again only to be told it might be because of parties in the local area which is just false information. There is clearly a fault with the room we stayed in and the hotel did nothing about it. Submitting a claim afterwards - the hotel are not budging saying everything was fine - hotels.com are hiding behind not being the provider of the hotel. I would not recommend staying here.

Friends_and_family Family

10/10

Exceptional

14 Jul 2023

Alexis

Christian was an excellent host.

Leisure Family

10/10

Exceptional

03 Jun 2023

Eileen

I was very glad that the toilets had grab bars for seniors. The apartment was spotless.

Leisure Family

8/10

Excellent

04 May 2023

Janet

The apartment was spacious, I was pleasantly surprised to be honest. Close to Plaza Mayor which was a definite bonus. The staff along with Christian were very nice and accomodating. They took our luggage so we could explore the city as soon as we got to Madrid.

Leisure Family_with_children

10/10

Exceptional

24 Mar 2023

Shen

Great location, clean, spacious and like new condition. The only down side is that the unit we stayed faces the street and it was a bit noisy at night.

Leisure Partner

10/10

Exceptional

01 Feb 2023

Verified traveler

Will come back one day

Great location, prompt service, large space and fully functional kitchen with washing machine.

Partner

10/10

Exceptional

14 Jan 2023

Paul

Private Home From Home on Gran Via

These apartments are perfect for comfort , privacy and comfort. A real home from home with very professional support over WhatsApp if and when needed. You will not be disappointed if you stay here.

Self

8/10

Excellent

09 Sep 2022

Irena

Almost perfect stay

The first encounter wasn’t pleasant since the flight was late 2 hours and we arrived at the property later than we said
We had neither phone nor internet and waited longer at the property for check in
But everything else was nice - great modern property, fully equipped, in the middle of everything, even grocery around the corner
The host was accommodating to our small requests
Thanks, we enjoyed it very much!

Friends_and_family Family

10/10

Exceptional

01 Aug 2022

Danielle

Excellent Stay

Beautiful apartment just off the Grand Via in the centre of Madrid. Very clean, newly renovated, comfortable.

Friends_and_family Family

10/10

Exceptional

19 Jun 2022

Sergiu

excellent

Leisure Family

10/10

Exceptional

04 Jun 2022

Sylvia

Great location. Great clean, comfortable ,nice , spacious apartment

Leisure Family

10/10

Exceptional

04 May 2022

Karl

This is a great spot really close to all the major sites in the Old City of Madrid. Christian was helpful and very communicative, always able to answer my questions and proactive about any needs we might have. I highly recommend this spot.

Leisure Family

10/10

Exceptional

28 Apr 2022

Lisa

The property is in an excellent location, just off of Gran Vía. The apartment is beautiful and very clean and the beds are very comfortable. The communication with the staff was excellent.

Leisure Family

10/10

Exceptional

04 Feb 2022

peter

The photo were exactly what they looked like for real
, great WiFi , modern , fresh and perfect central location . Also the host was very welcoming

Business

10/10

Exceptional

18 Dec 2021

Dezima

Superb service!

Very clean n big comfortable apartment. All amenities provided. The service from Christian is the best. Clear instructions given. My handphone dropped in the taxi just prior to check in and Christian was very kind to liase with the taxi driver to deliver the handphone back and even personally went down to wait for the taxi and personally hand the handphone back to me in the apartment. Best service ever!

Friends_and_family Family

10/10

Exceptional

16 Oct 2021

Luz

Excellent location, parking garage just around the corner. All kinds of restaurants walking distance. Christian was very friendly and helpful, waiting for us when we arrived.

Leisure Family

10/10

Exceptional

13 Oct 2021

Pablo

Excellent customer service and the place is impeccable, great location too

Leisure Friends

10/10

Exceptional

21 Sep 2021

Verified traveler

An outstanding vacation rental, well-kept, with good appliances, in a great location--big plus for us: a highly functional washer/dryer...always nice at the front end of a long journey! Centrally located in Madrid, very near the Gran Via, and well-positioned to Chueca and Chamartin, it's a great apartment. Bed comfortable, space well laid out. Highly recommended, and would stay again.

Leisure Partner

8/10

Excellent

20 Sep 2021

Liliabel

Nice place!

It was very nice, cozy, had everthing we needed and it was in a great location.

Partner

10/10

Exceptional

15 Aug 2021

Alexy

Bello apartament no 24 hours front desk

La estadía fue perfecta, el apartamento está impecable, muy lindo equipado, un excelente aire acondicionado, perfecta localidad, el único inconveniente es que no tiene atención al cliente personalizada las 24 horas como los hoteles regulares

Friends_and_family Family

10/10

Exceptional

26 Jul 2020

Paul

Modern , Comfortable Private Apartment

Fantastic apartment easily accessible to Metro Callo on Gran Via. If this is your intended area do not hesitate to book here. From the booking through to the arrival information and checking in it couldn’t have been better. The apartment is newly decorated and furnished really well. It felt like a modern contemporary apartment. Netflix smart TV. Cooking utensils , great WiFi and air conditioning ( I had to turn it up because it was that good I was cold). The bed was very comfortable and great shower. Just couldn’t ask for anything more and for the price. No passing people in hotel reception this is a private apartment block with key fob entrance. Really important at this time. Thank you to Max and the Arenal booking staff. I will be back here 100 percent

Self

10/10

Exceptional

19 Mar 2020

Pauline&Kerry

I loved the personalized service. The Apartment was clean and neat, and quite spacious. I stayed with my daughter and we both enjoyed the service and the communication. Gabriel is an excellent Property Manager. My daughter and I respect the help and service despite the Madrid City lockdown because of Covid - 19. We shall return!

Leisure Family

10/10

Exceptional

09 Mar 2020

Svetlana

Convenient, comfy and clean...

Amazing location that is right in the middle of all major tourist attractions. Spotless clean. Comfortable bed. Kitchen is equipped with everything that you need for cooking. Very clean shower. Building have an elevator that is very convenient.

Partner

10/10

Exceptional

04 Mar 2020

Robert

Perfect.

It was amazingly clean, the staff were great and it's in a perfect location.

Self

10/10

Exceptional

20 Feb 2020

Ralph

Excellent

Excellent well equipped apartment, very clean and in a great location for shops, bars, restaurants etc.
Quiet of an evening so sleep was not disturbed.
Christian is an excellent host who advised us of areas to visit and how to get about using the metro system Very helpful.

Friends_and_family Friends

10/10

Exceptional

02 Feb 2020

AMny

It was very clean and comfortable. It is located near metro stations! I will stay there again.

Leisure Self

10/10

Exceptional

29 Dec 2019

Paola

Súper!!

Excellent stay, will highly recommended

Friends_and_family Family

10/10

Exceptional

28 Dec 2019

Sara

Flawless

Impeccably clean, fantastic location, fast wifi, attentive staff available via whatsapp and they respond quick. Very happy and would stay again next time I'm in Madrid.

Self

10/10

Exceptional

22 Dec 2019

Patricia

Great place to stay.

Great location!! Near everything.
Very clean and spacious for the two of us.
The host who met us was very knowledgeable about the area and gave great suggestions. We were here 5 nights and enjoyed all of them.

Partner

8/10

Excellent

19 Nov 2019

clemente

I did like the location , is in the heart of downtown.. the building is great although was a bit small due to be in the last floor..

Partner

10/10

Exceptional

14 Nov 2019

Andrew

Superb

The apartment was spacious and immaculately clean. Christian was great at checkin. The room has everything you need and is only metres from the gran Via

Partner

10/10

Exceptional

27 Oct 2019

Verified traveler

The apartment was really clean and had excellent amenties in the room - shame we were only staying for 1 night. Easy check in process and were able to get in a little bit early which was really helpful. Great location just off Gran Via. We would happily stay there again.

Leisure Partner

6/10

Pleasant

12 Oct 2019

Verified traveler

nice and clean property, very central to everything transport restaurants and shopping

Leisure Partner

8/10

Excellent

26 Sep 2019

Jessica

Nice apartment

I think the TV should be facing the other way and towards the bed rather than against the wall.

10/10

Exceptional

09 Sep 2019

Verified traveler

The location of the apartment is superb, just take a few min walk to the main tourist centre and the metro station. All main scenery spots are at walking distance. Supermarket and many restaurants are nearby, we don't have hassle to find the dining places. The only cons is that there is some renovation work in the building, we can hear the noise in the early morning.

Leisure Family

10/10

Exceptional

04 Sep 2019

Bernardo

The place was sparkling clean. Christian was kind with us. We loved the apartment and it definitely was an excellent decision. Less than one minute from Gran Via.

Partner

6/10

Pleasant

02 Sep 2019

Verified traveler

The location was excellent. The staff was very helpful and that's the reason why I'm giving neutral review coz it was not relaxing to stay over there. The sound from the street would keep you awake at night if you a light sleeper and as soon as it's morning, the construction above/next door will be making loud noises. Not ideal for a vacation where you want to stay in bed and sleep in till late. The shower was always cold, we only tried showering in one bathroom as we had put all our stuff there and didn't try the other bathroom so not sure if that's an issue with just that bathroom shower or both the showers.

Leisure Partner

10/10

Exceptional

18 Aug 2019

Georgia

Fantastic place!

Clean, modern and comfortable apartment in a great location!

8/10

Excellent

14 Aug 2019

Verified traveler

Very clean, well stocked apartment. Exterior makes it look a bit less welcoming/clean than it is inside. Clear communication in advance.

8/10

Excellent

03 Aug 2019

Verified traveler

Check in was somehow irritating, since they keep asking time of arrival. Property is very good. Location is convenient, but there is a go go bar nearby and there is no illumination on street at night.

Leisure Family

10/10

Exceptional

20 Jul 2019

Marvi

Amazing place, very well locate super centric you can move anywhere,the staff sooo amazing, friendly, helpful I will highly recommend to stay either if you are 2 or 6 people is worth it, we are super happy

Friends_and_family Family_with_children

10/10

Exceptional

17 Jul 2019

Verified traveler

Great for families

Beautiful apartment, perfect location, great for families.

Family

10/10

Exceptional

20 Jun 2019

Verified traveler

Very clean, nice renovation, nice facilities. Would have lied to stay longer here.

10/10

Exceptional

09 Jun 2019

KL

The property was amazing, sparkling clean, right in the middle of tourist area, just had to walk a few blocks, the area feels very safe, HIGHLY RECOMMENDED!!!

Leisure Family

8/10

Excellent

01 Jun 2019

LD

Really nice property close to everything and great amenities.

Leisure Family

10/10

Exceptional

28 May 2019

Verified traveler

Modern self contained studio apartment. Perfect for a short stay.

Leisure Self

10/10

Exceptional

25 May 2019

Verified traveler

Modern accommodation, very comfortable and centrally located

Leisure

10/10

Exceptional

22 May 2019

Verified traveler

Excellent location and value for money!

We (a group of 5) stayed at Arenal Suites Gran Vía twice (before and after joining a local tour that brought us to other cities in Spain). Different rooms were arranged for the 2 stays, both rooms were spacious & clean, just as the photos posted here. The location is excellent, close to all major shops (primark, zara, el corte, real madrid club store, etc....) and restaurants. The best part is that it is also very close to 3 different metro stations running different lines, so we don't have to switch between lines within the metro system by entering at the station running through the correct line. The check-in process was quick and easy, the owner was kind enough to let us store the bags before check-in time at no extra cost. The building has two elevators, but there are about 7 to 8 staircases before reaching the elevators, so beware of that. Also, the Wifi and TV are decent. All in all, a very pleasant stay.

Family

10/10

Exceptional

11 May 2019

Isaura

Loved staying here!!!

Found a but difficult to find the address using our sat nav, but then the staff helped us so much they guided us very well!! Our stay was absolutely amazing

Family

8/10

Excellent

08 May 2019

JPol

The property seems brand new and clean. It was very comfortable! The location is excellent. We loved almost everything except the early morning construction in the building on the last days of our stay, and the limited supply of hot water. We would stay again.

Leisure Partner

8/10

Excellent

20 Apr 2019

Verified traveler

Very attentive customer service from Christian, personally came to greet us at the wrong location from hotels.com map, he also provided very good information to tour around Madrid. Hotels.com must update the location map as it is misleading.

Friends

8/10

Excellent

13 Mar 2019

Verified traveler

The apartment is large, clean and very modern. I had a slight issue with check in but the great condition of the apartment and service to rectify the situation made it better.

Leisure Family

10/10

Exceptional

05 Mar 2019

Magda

Great place to stay in Madrid

Great place to stay, clean and modern. Very good location and the chinese restaurant next door - brilliant. Good price. All you need for a short stay.

Partner

10/10

Exceptional

28 Feb 2019

ChrisT

Accessible near everything. The unit was huge and nice. Fully stocked. Only complaint is it was cold in the masters bedroom and hot in the kitchen.

Leisure Family

8/10

Excellent

13 Feb 2019

Verified traveler

Property location at Expedia appears to be in Puerta del Sol, but the reallity is not. The street is not cleaned and allot of graffiti. Manager communication was excellent.

Friends_and_family Family