Name: Espahotel Gran Vía
Address: Gran Via, 65, Madrid, 28013, ES

8/10

Excellent

17 Jul 2026

Manuel

Very old

Family_with_children

4/10

Poor

14 Jul 2026

parveen

Air conditioning didn’t work

Family

8/10

Excellent

11 Jul 2026

Radu

clean room and covinient at walkable distance from major atractions

Friends_and_family Family

6/10

Pleasant

22 May 2026

Ivette

Good location. The hotel facade was been remodeled and it looked good but the rooms are in dire need of some loving too.

Partner

10/10

Exceptional

25 Mar 2026

Sau Ching

Clean room, nice location and great staff. Feel like home, will come back

Partner

10/10

Exceptional

19 Jan 2026

Jenny T

Excellent location!

Business Partner

10/10

Exceptional

01 Jan 2026

Milver

Excelente ubicación y el staff muy amable

Partner

10/10

Exceptional

23 Dec 2025

Peter

Nice Hotel right on the Gran Via so great to explore Madrid.
Staff are very helpful.

Business

10/10

Exceptional

09 Nov 2025

John

Full equipped kitchen, moder bathroom and clean comfortable room.

6/10

Pleasant

26 Oct 2025

Kelly

Good location, good value for money, front desk staff not overly polite or helpful.

Leisure Family

6/10

Pleasant

15 Oct 2025

Maria

It is a very nice property but very outdated, they should refurnished it as it is an excellent located hotel. Bathroom has been remodeled though.
I booked a suite because it has the breakfast included, when time came, they said that it was not, that maybe Expedia lie to me.

Leisure Self

10/10

Exceptional

29 Sep 2025

Jose

Location is great, over Gran Via with is a the principal arterie of Madrid

Leisure Partner

10/10

Exceptional

05 Aug 2025

German

Exelent

10/10

Exceptional

03 Aug 2025

ARMANDINA

Everything about this property is good! Convenience, great location, attentive staff.

Leisure

10/10

Exceptional

17 Jul 2025

Lynnette

Excellent service

Leisure Family

10/10

Exceptional

21 Jun 2025

MICHELLE

Good location and clean rooms

Leisure Family

8/10

Excellent

09 Jun 2025

Irina

It is a good property located in the heart of Madrid. Very clean, newly renovated.
The only thing missing was a coffeemaker and tea kettle, but we were able to get it upon request. Very attentive staff.

Leisure Partner

4/10

Poor

04 May 2025

Edmond

Not satisfactory at all... the hotel is old, restaurant is super bad

Leisure Family_with_children

10/10

Exceptional

27 Apr 2025

Julie

A well located, comfortable hotel. A lovely restaurant downstairs with a great menu and so close to the Metro. I really enjoyed my stay there and will book again. The room was immaculately clean and the staff are friendly.

Leisure Self

10/10

Exceptional

11 Apr 2025

Freddy

Centrally located on Gran Via and within walking distance to various sites (Plaza Mayor, Palacio Real, Cathedral).
Clean rooms and a good breakfast to start the day.

Leisure Friends

4/10

Poor

09 Apr 2025

Verified traveler

Outdated facilities… way too expensive for its quality. Should be closer to a 2 star hotel

Business

10/10

Exceptional

27 Oct 2024

Rafaela

Loved it! Staff very helpful and nice! Location is perfect and Spain is just 💚

Leisure Family

10/10

Exceptional

25 Sep 2024

Valeriy

Great location, nice facility. Good service and rooms

8/10

Excellent

11 Jun 2024

Irina

Very nice aparthotel on Gran Via - close to all tourist attractions, public transportation. Friendly staff.
Could use some updating in the kitchenette area (coffee maker would be nice). The beds were on wheels and were moving.
All in all a nice aparthotel, would recommend it.

Leisure Partner

10/10

Exceptional

20 May 2024

Bradley

Very comfortable beds

Leisure Partner

10/10

Exceptional

23 Sep 2023

Pedro

Ok

Leisure Family

8/10

Excellent

05 Sep 2023

Oscar

First room we got the bathroom was a disaster. Second room we got in the 9th floor was very nice and the bathroom was perfect. No matter what you will need to carry your luggage through some stairs. Location was perfect!

Leisure Family

8/10

Excellent

23 Aug 2023

Verified traveler

Family Spain Trip

The hotel has AC only in rooms, no AC in hallways or bathrooms. The rooms were clean but they seem to have some ants in the room. They had carpet and could be updated to show more cleanness. The staff was slow to solve issues but they did get it done. The location was great. The beds and pillows were comfortable and the bathroom were updated and big.

Friends_and_family Family

10/10

Exceptional

12 Jun 2023

SATYA BALA RAVI

The hotel is ideally placed along Gran Via with several public transport options close by to help us get tio anywhere in Madrid or outside. The gran Via itself is a happening place with lots of Theatre, shopping, restaurants around and is buzzing all the time.

The Hotel is well maintained and the staff are friendly. The room comes with a kitchen and utensils for our needs. The only drawback is the breakfast-which is quite limited in its choices and doesn't offer much beyond the croissants and fruits.

Leisure Family

6/10

Pleasant

09 Jun 2023

Reynaldo

Our room 217 was spacious, but the shower was dirty with mold and the carpet was dirty

Leisure Family

8/10

Excellent

06 Jun 2023

Irina

The kitchen could be also equipped with tea kettle and coffee maker. However, tea kettle was provided upon request. Thank you!

Leisure Partner

10/10

Exceptional

05 May 2023

grainne

Perfect position. Clean, spacious and quiet. Helpful friendly staff. Good value tasty food in the restaurant.
Will return

Leisure Partner

10/10

Exceptional

29 Apr 2023

Julie

A very comfortable and well furnished place to stay and less than 50 metres to the Metro. I love the hotel restaurant. Great food and a lovely team working in there. Nothing is too much trouble. Spotless and conveniently located.

Leisure Self

10/10

Exceptional

09 Feb 2023

Emma

They are very kind people they were very helpful with my stay im very thankful for there help of staff!!!! The food is amazing sole took good care of me she was a great person was very kind and very professional she has a great personality I would work for her any day I had an amazing stay.

Business_and_leisure Self

8/10

Excellent

02 Jan 2023

Sergio

Great place to stay on Gran Vía. Great kitchenette and room size. Stay and you’re walking distance to all you want to see in the center of Madrid.

Business Partner

8/10

Excellent

19 Dec 2022

Mark

Bathroom fawcett did not have hot water.

Business Friends

10/10

Exceptional

07 Dec 2022

Long

Very clean. Super location. Great management.

Leisure Partner

10/10

Exceptional

06 Oct 2022

Don

Very good location and services.

Leisure Family

10/10

Exceptional

08 Sep 2022

Monica

The location is excellent ,room very confortable if you carry big luggage is a problem you have some stairs to get to the lobby.

Leisure Family

8/10

Excellent

06 Jun 2022

Gabriela

Could be cleaner but great location!

Business_and_leisure Friends

8/10

Excellent

25 Apr 2022

Karla

Good location

Leisure Family

8/10

Excellent

06 Apr 2022

Verified traveler

Very pleasant staff and good location

Partner

10/10

Exceptional

31 Mar 2022

Paula

Hotel is located walking distance to almost all the sites we wanted to visit. Metro station is just steps away making public transport incredibly easy. Plenty of options for dining and shopping and a supermarket nearby. Hotel was clean and staff helpful.

Leisure Partner

8/10

Excellent

29 Dec 2019

Wai Mun Catherine

Good location with shop, eat and sight seeing

We stayed at the 9th floor that there do not equip an open window. The location is good while the breakfast is ok.

Friends_and_family Family

10/10

Exceptional

22 Nov 2019

KentFeng

Great place to stay. Great location and convenient to everywhere. Breakfast room gas great view and the food is excellent.

Leisure Family

8/10

Excellent

04 Nov 2019

Verified traveler

The situation is excellent, the room is big with a window overlooking the Gran Via. Despite this it is relatively noise-free.
The décor and amenities are a little tired.
Staff were helpful and friendly.
Access to the hotel reception was not the easiest I have encountered.

Leisure Partner

10/10

Exceptional

24 Sep 2019

Verified traveler

Centrally located, nice rooms and friendly staff. Would stay here again.

Leisure Family

8/10

Excellent

15 Aug 2019

jabri

Will stay in again

Service impeccable, hôtel bien placé, la petite cuisine est bien pratique,

Family

8/10

Excellent

11 Jul 2019

Verified traveler

Location, bus and metro close by , downtown and walking distance to everything!

Leisure Family

10/10

Exceptional

29 Jun 2019

Lourdes

Great visit!!

The staff was phenomenal!! They were friendly, helpful and very polite!! Great location. it was so nice that i extended my visit one more day and they accommodated me!! the only drawback was the tub was very difficult to get in because it’s so high.

Family

8/10

Excellent

25 Jun 2019

yigal

Very nice

Verey nicever

Family

10/10

Exceptional

01 Apr 2019

Verified traveler

Buena ubicación, atención y instalaciones. No hubo nada mal.

Leisure Friends

10/10

Exceptional

30 Mar 2019

John

Excellent for visit to Madrid

This was the second time that we have stayed here, and we hope to visit again. The property is in a perfect position for exploring the city and local area. Easy connection to airport by metro. Friendly and helpful staff. Great value for money. Would strongly recommend.

Partner

10/10

Exceptional

25 Mar 2019

Verified traveler

the location and The cleanliness of the apartment and it’s Capacity

Leisure Family_with_children

8/10

Excellent

07 Dec 2018

Verified traveler

Liked upgraded bathroom and heavy blankets in room.

Leisure Partner

8/10

Excellent

28 Oct 2018

Verified traveler

Central location to Rome around Madrid..
English speaking reception staffs. Good breakfast

8/10

Excellent

26 Oct 2018

Charles

Very convenient location right near Plaza de Espana and not far from Palacio Real.

10/10

Exceptional

15 Oct 2018

Aaron

Great location

Very nice hotel in a great location. Walking distance to many major locations. Highly recommended

Family

10/10

Exceptional

25 Sep 2018

Doug

Great location, very helpful staff, good food and very clean and well maintained

2/10

Poor

11 Jun 2018

Jim

Bad experience in check-inn. Person at desk was rude. Also, lady in the breakfast room was rude. Tables were available. When I asked her to be seated because I have a tour waiting she responded that next time I need to wake up early. Hotel in a poor condition a bad smell In sime areas.

8/10

Excellent

21 May 2018

Carlos

Poor bath supplies

Partner

8/10

Excellent

07 May 2018

Verified traveler

Enjoyed our stay at the Espahotel. The location is very good. Beds a bit hard for us but we got used to it - we were there 6 nights!

6/10

Pleasant

23 Apr 2018

Margaret

Very handy location

In the thick of everything. Older style room, spacious suite with kitchenette. Breakfast very basic. Staff very helpful

8/10

Excellent

30 Mar 2018

maria

Nice hotel

Had a blast was on the main road for all the stores and restaurants

8/10

Excellent

24 Mar 2018

Verified traveler

City center

It is a very good hotel to explore the surroundings in walking distance.

10/10

Exceptional

19 Jan 2018

Verified traveler

Location great. Facilities good with small kitchenette which was handy. Comfortable. Powerful shower always a plus. Clean. Staff very helpful and friendly. Would stay again.

8/10

Excellent

23 Dec 2017

Casper du

Excellent welcome to Spain

Excellent hotel, would have been even better if we could get an early check in, as our flight landed at 06:00 in Madrid.
Hotel is clean, very well situated, and the breakfast was great.

Partner

8/10

Excellent

23 Dec 2017

Verified traveler

very good location! very good service!

it was very good. nice hoyel. nice staff. the location is great.

Family

10/10

Exceptional

05 Dec 2017

Abelardo

Nice hotel.

It is a nice hotel. It was clean and comfortable.
The hotel was located in a good place.
The public transportation was accessible.
The hotel was clean and the staff was friendly.
I recommend this hotel.

8/10

Excellent

05 Nov 2017

Meri

Good but not plenty

Overall it was a very pleasant stay. The room was clean, comfortable, spacious with a little kitchenette and decent WiFi. It is centrally located and very close to public transportation but it is a bit busy and noisy. It didn’t bother us but be aware that it is on a very busy major road with a lot of car and people traffic and across from a major park with a lot of street vendors and musical events. The only issue we encountered was with breakfast which could use some improvement. On 2 of our 4 days there, they ran out of items, even coffee, mid way through the breakfast hours. We were told they had a large group earlier. We didn’t stay long enough to see if they replenished but I hope they plan better for the amount of guests they have.

Partner

8/10

Excellent

22 Oct 2017

Claire

Great location

Close to two metro stops to get into the centre as well as out to the airport. Comfy beds, helpful staff, able to leave luggage, a few toiletries for use plus hairdryer. Didn't use the restaurant so can't comment, overall a good base for Madrid for a couple of nights, would recommend. Well priced as well.

8/10

Excellent

21 Oct 2017

emma

Central location

Espahotel is central to all the hustle and bustle of madrid. The rooms are extremely comfortable albeit a little dated. The rooms are cleaned to s high standard, however, paint touch ups and grout renewal would improve the overall look. Surprisingly much of the noise of the gran via can't be heard in your room. The most disappointing thing about the hotel is the attitude of the staff in the breakfast room. They are rude and unhelpful. It seems as if they don't want to be there and if you ask them anything you receive a curt response, unusually in Spanish. The buffet breakfast is poor quality and I would recommend eating out! The reception staff are often busy and a better system is needed for dropping off and collecting of key. I would like to commend Ana on her level of customer service. She went above and beyond her duties. If the other staff took a leaf out of her book the hotel would be a much nicer place to stay!

10/10

Exceptional

12 Oct 2017

Caupolican

Excellent

Partner

10/10

Exceptional

02 Sep 2017

Verified traveler

Good value for money

Great location and good value for money.
Comfort and specious family rooms.

Family

8/10

Excellent

15 Jul 2017

Nicole

Great location

The hotel is really well located - only ten minutes from the Royal Palace and some really central plazas. We really enjoyed having an apartment style room so that we could save a bit of cash by buying bigger bottles of water and keeping them in the fridge and having some grub ready for a quick breakfast before heading out for the day to explore.
The only negative of the room was that the spare duvet was a little stained but this was minor considering everything else - we even had a view of the Cathedral and Royal Palace from our room!
We'd definitely stay if we come back to Madrid (which was are hoping to do at some point as we fell in love with the city!)

10/10

Exceptional

07 Jul 2017

daniel,

Great hotel!

Best location you could ask for ! Great service And stuff members ! Would reccomend !

8/10

Excellent

21 Jun 2017

Rod

Functional hotel in a great location.

This hotel is right in the middle of the City Center, and close to lots of things. The hotel itself is a little dated, but very clean and quiet.

Partner

8/10

Excellent

13 Jun 2017

Verified traveler

Location is perfect , lots of stairs to get to the hotel , not easy if you are not fit , especially with luggage . Breakfast is adequate .

Family

2/10

Poor

11 Jun 2017

Constantin

very bad

verry disappointment there say check out is noon but they tell us to live at 12,from 100 hotels i choose this for that i can stay longer very expensive 116€ for a night for 3 star hotel

8/10

Excellent

05 Jun 2017

Verified traveler

Good hotel centrally located. Good sized room for Europe. Desk staff a little brusque but OK

6/10

Pleasant

04 Jun 2017

Lauren

Nice Hotel, Good central location

The hotel is in a very central, but expensive, part of the city. The room itself was fine although decor is very dated. We were pleasantly surprised to find a small kitchen area in the room with a fridge, microwave, sink and hob (no kettle though!). The room was very clean apart from a slightly smelly fridge. The air con was very good once we figured out that we needed to close the inner door to stop it sucking the cold air straight back out. Shower was very powerful and the bed was comfy. The staff were friendly enough and helpful when we asked them if they could help with printing boarding passes. Overall, our stay was good but would maybe look to stay in the medieval district next time.

10/10

Exceptional

02 May 2017

Nelson

very nice location!

we had an excellent stay at this hotel. comfortable rooms, very clean the area is perfect and the people on reception were very helpful

Family

8/10

Excellent

16 Apr 2017

Emanuel

Good place to stay

Great location. Convenient room with many features to make your stay easier, like drawers, benches, hooks in bathroom, relatively big fridge. Kitchenette is OK, but without coffee maker. Our room was on the 8th floor with view on Palace Real, a little bit noisy at midnight. Beware of some (all) rooms on the 9th floor: they have only roof windows and it was terribly hot inside even in April morning. We requested to changed the room and it was done almost immediately. When we asked for late check out, they were honest, not hiding after usual \"we are overbooked\", just said you can hold the room till 18:00 but pay 30 Euros.

Family

8/10

Excellent

05 Apr 2017

Monica

Espahotel Gran via 65

The trip was amazing, we will definitely be back to Madrid in the near future..
The hotel was in the city centre and was 2min walking distance to the nearest metro, which was easy to use for travelling about the city.
The hotel was very nice and had the best staff I have every come across, nothing was a problem to them...
The only thing about the hotel that had a negative for me was the hotel asked how many beds we wanted and we paid for three which was on one of the pictures, which I think is decefing as we were given a room with two beds and a pop up bed which wasn't the best ...

Family

8/10

Excellent

28 Mar 2017

Art

Good location...

air-conditioning didn't work. It was a little hot

10/10

Exceptional

18 Feb 2017

Peter

Excellent location, everything we needed

The hotel is perfectly placed to provide a base for all the major attractions in Madrid. In 4 days we did not have to use a taxi or public transport to do everything we had planned (art galleries, museums, the palace and cathedral). Plenty of restaurants within easy walking distance too.
The hotel was clean and comfortable, and provided everything we expected.
The kitchenette facilities are quite basic - enough for a continental breakfast, or afternoon tea, but not sufficient for a cooked meal. This was just what we needed. It is worth noting that there were very few food shops (that we found) near the hotel; it was not easy to find anywhere to buy even the basics, such as coffee or milk.

10/10

Exceptional

15 Jan 2017

Pat

Excellent situation.

Right on the main street of Madrid about 300 metres from Corte Ingles Shopping Centre

8/10

Excellent

29 Oct 2016

Verified traveler

Helpful and knowledgeable staff ensured we knew where to find tapas and markets .
Self catering facilities in room.

10/10

Exceptional

25 Oct 2016

maria cristina

Best location ecer

Clean, excellent breakfast, good service, better location. Right in Gran Via.

8/10

Excellent

15 Oct 2016

Behdad

Good choice

In general it was a good choice
don't have water boiler to make tea :)

8/10

Excellent

13 Oct 2016

laura

Central location and great value

Superb location in the center of Madrid, attentive staff and comfortable room. A very good value.

Partner

10/10

Exceptional

13 Oct 2016

Sonya

Great place to stay! Highly recommend.

The staff was very friendly and helpful. The AC in the room they gave me did not work - they were very helpful and prompt with their service with this matter and changed my room quite quickly. The Wifi also worked very well for a hotel in Madrid, which was very refreshing because hotels in Madrid don't usually have good wifi. The breakfast was also quite delectable. Overall, a very nice experience at Espahotel and I would recommend to anyone. Good Job!

10/10

Exceptional

12 Oct 2016

Verified traveler

Fantastic location

Close to everything. Clean. Friendly staff. Air conditioner did not work properly.

8/10

Excellent

17 Sep 2016

Verified traveler

Nice hotel nice location but staff not freindly

It was a nice place to stay as it is the middle of the city near metro & bus station

6/10

Pleasant

12 Sep 2016

Verified traveler

Within walking distance of everything

Staff was courteous and helpful. Close to all major sights and within walking distance. First night was given a room without air conditioning and it was 98 degrees but was quickly changed when I complained and remainder of the stay was great. Breakfast was good and plentiful. Only problem with the hotel was, there was a lot of mold in the bathrooms

10/10

Exceptional

09 Sep 2016

Hector

Centrally located on Gran Via. Near all museums

Excellent. Staff was friendly and helpful. Breakfast in their dining room was outstanding and convenient

6/10

Pleasant

19 Aug 2016

Mike

No lobby, 2 sets of stairs and two elevators

The staff was always surfing the net, very rude when we would ask anything.
In a good location....nice little kitchen...had to climb over a very high bath tub to get into the shower. Not a good hotel for elderly people.

10/10

Exceptional

12 Aug 2016

Verified traveler

Excellent location!

Recommended for everyone looking for a hotel with central location. Very close to Metro station.

Family

10/10

Exceptional

08 Jul 2016

Verified traveler

more than I thought

it was excellent all senses, stuff, room, attention, everything

6/10

Pleasant

15 Jun 2016

Aimee

Good location

This hotel was in a good location, about 10 minute walk to the heart of madrid. Hotel was abit old and pillows uncomfortable, however it was very clean and good size apartment. Good breakfast. Hotel staff could have been abit more friendly.