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Jc Rooms Santo Domingo

Madrid · Spain

Cuesta Sto. Domingo N. 16View location

8.2/10Excellent790 Reviews
Cleanliness8.6/108.6
Service8.4/108.4
Comfort7.8/107.8
Condition8.2/108.2
Location9.4/109.4
Neighborhood9.2/109.2
Amenities7.4/107.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Jc Rooms Santo Domingo

After the birth of JC chain Hotels like the new JC ROOMS concept is created as a new experience of urban, cosmopolitan and modern accommodation, conveniently and strategically located in the center of Madrid.

This is a new design concept in which the colors take center stage, modernism, technology and comfort. Therefore, every stay at our facilities becomes a unique experience. The hotel has 24 hour reception. It offers themed rooms with free minibar and shower.

Rooms offer free computer, free Wi-Fi, flat-screen HD TV and a safe. The minibar is restocked daily. The property is 350 meters from Metro Santo Domingo and 5 minutes walk from Gran Vía

Read more about this hotelShow less

With a stay at Jc Rooms Santo Domingo, you'll be centrally located in Madrid, just a 4-minute walk from Gran Via and 8 minutes by foot from Plaza Mayor. This hotel is 0.4 mi (0.7 km) from Puerta del Sol and 0.3 mi (0.5 km) from Plaza de España.

Stay in one of 45 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:30 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed

Important information

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately EUR 6 for adults and EUR 6 for children
    • Airport shuttle fee: EUR 35 per vehicle
    • Crib (infant bed) fee: EUR 20.0 per night
    • Rollaway bed fee: EUR 25.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Royal Theatre 0.2 km / 0.1 mi
Gran Via 0.3 km / 0.2 mi
Plaza de Oriente 0.3 km / 0.2 mi
Lope de Vega Theatre 0.4 km / 0.2 mi
Plaza de Callao 0.4 km / 0.2 mi
Preciados Street 0.4 km / 0.2 mi
Sabatini Gardens 0.5 km / 0.3 mi
Teatro Coliseum 0.5 km / 0.3 mi
Plaza de España 0.5 km / 0.3 mi
San Miguel Market 0.6 km / 0.4 mi
Plaza Mayor 0.6 km / 0.4 mi
Plaza de la Villa 0.6 km / 0.4 mi
Calle de la Princesa 0.7 km / 0.4 mi
City Hall 0.7 km / 0.4 mi
Puerta del Sol 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Visa
  • Wi-fiExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Jc Rooms Santo Domingo

8.2
Excellent
790 Reviews
Cleanliness
8.6 /10
Service
8.4 /10
Comfort
7.8 /10
Condition
8.2 /10
Location
9.4 /10
Neighborhood
9.2 /10
Amenities
7.4 /10
100 reviews shown
10/10
Exceptional
22 Sep 2024
Sonia
Na
Leisure Partner
8/10
Excellent
30 May 2024
Wai Yung
Location is good for attractions, restaurants, and even a laundry. Staff are nice and luggage storage provided. However, one time there was no staff in reception area and a few of customers were stuck in lobby or outside because the auto door stopped working. Later we found the door in the other can open but that means anyone can get into the luggage storage room and steal the luggage. the facility is weird that there was no telephone in my room so we only can go to lobby for requests. Other than that, the property still a pretty good choice.
Leisure Family
2/10
Poor
18 Jan 2024
Jun
the room is too small........
10/10
Exceptional
12 Jan 2024
FRANCISCO
Nice property. Great location with shops, restaurants and metro . The aérea is great .
Leisure Self
2/10
Poor
17 Nov 2023
Karel Rommel

Best Place to Ruin your Vacation!

This is the best place in Madrid to start off your vacation with the left foot. This is the most expen$$$ive HOSTAL in Madrid -AIN\"T A HOTEL.

The JC rooms are claustrophobic, no water, no amenities, and it feels like sleeping in an upgraded casket.

The front desk is \"run\" by one person -it's really a ONE man Hostal show.

The final act... we discovered the Hostal double charged our credit card for one extra night. Good luck trying to get your money back :(

This people are professional deceivers and there's no hospitality. We suggest to change the name of the hotel to: VR Hostal (Vacation Ruin/Virtual Reality Hostal)
Friends_and_family Family
10/10
Exceptional
30 Oct 2023
Andrew
Great location
Leisure Friends
8/10
Excellent
27 Oct 2023
Josue
The restaurant is not in the hotel, you need to walk out side the hotel to go get the included breakfast
Leisure Partner
10/10
Exceptional
05 Aug 2023
Alberto
Great location and price.
8/10
Excellent
23 Sep 2022
Angeles
We did not like how small the room was. Almost no room to place our suitcases on the floor. No other place to put them. Beds were only made with a sheet. It needs a light quilt or blanket.
Air conditioner worked great. Shower was great.
Leisure Partner
8/10
Excellent
26 Oct 2019
Verified traveler
Good location for going to the most important places.
Leisure Self
8/10
Excellent
20 Oct 2019
Verified traveler
Basic facilities. Just what we needed for a short stay. Nothing to complain about.
Leisure Partner
6/10
Pleasant
11 Oct 2019
Verified traveler
Generally dozens of rooms with windows onto the square. However do not accept to be put into room Ukraine (Ucrania) on the first floor. It’s like a dungeon, a bunker, practically no daylight coming in, you need lights on during the day! Claustrophobic.
Leisure Partner
8/10
Excellent
17 Sep 2019
Verified traveler

Good location

Great location
Comfy rooms
Staff helpful and friendly
Noisy outside hotel until early hours
Partner
8/10
Excellent
02 Sep 2019
Verified traveler
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Friends_and_family Family
6/10
Pleasant
03 Aug 2019
Verified traveler
There’s nothing unique about this property, it was not clean mu daughter found 3 bed bugs and we had to move
Leisure Family
8/10
Excellent
08 Jul 2019
Verified traveler
Great location! The room was cozy but very clean. Our stay included breakfast which was fine for a couple days due to the limited menu.
Friends
8/10
Excellent
23 Jun 2019
Haitham
The location is excellent in the heart of the old city of Madrid.
Leisure Family
4/10
Poor
18 Mar 2019
Verified traveler
The room is way too small for four people, no space even for a suitcase. Breakfast was terrible too, better not to offer anything than offer this.
Leisure Family_with_children
8/10
Excellent
15 Nov 2018
john

Comfortable. Close to tourist sights. Front desk c

Enjoyable close to great sites
Partner
8/10
Excellent
07 Nov 2018
Maria Lisa

Good Location

The hotel is really a good location. Shopping and tourist spots are walkable. The only bad thing happened to us was my niece was unfortunately locked in bathroom for 3 hours. She locked it but it didn't opened anymore until the owner came. The lock was complicated. It happened middle of the night. So it was a trauma. Be careful and the management must do about this.
Family
2/10
Poor
11 Oct 2018
APB
The gave us a very small room without window.
And we paid a lot for that.
8/10
Excellent
03 Oct 2018
E
Good: Great location, close to most things but very busy area. Front desk helpful. Mini fridge. Internet worked well. Had an elevator.

Bad: Small room and bathroom with an odd toilet. Funny cleaning smell. Thin walls.
8/10
Excellent
16 Sep 2018
Verified traveler
Negative surprise: our room had no real window but one going into sort of a lightwell
10/10
Exceptional
08 Sep 2018
Paul

A overall good hotel in the centre of town

Overall good. Brilliant position for getting around, great service by the staff, clean bright and modern. Only down side was the noise ( 1 st floor facing square is not for those who need quiet to sleep or need an early night!) but that is the price you pay for being in the centre of town.
8/10
Excellent
03 Jul 2018
Lee

Great Location

Brilliant Hotel in the heart of Madrid by the Metro Stations. Would stay again without hesitation.
Partner
6/10
Pleasant
28 Jun 2018
Verified traveler
Please do not advertise \"breakfast included\". The single croissant is a joke. Besides, starting at 8AM on weekends - ridiculous. Obviously nobody cares about your traveling guests. The hospitality business you've chosen to be in is not an 8-to-5 job!
Partner
10/10
Exceptional
21 May 2018
Antony

Perfectly situated family apartment

Lovely apartment right in the heart of the old town amid the bars, restaurants and historic sights. Warmly welcomed by Jesus who also gave us recommendations of where to visit. Apartment had everything we needed (fridge, iron , wifi etc) Fab place.
Family
8/10
Excellent
14 May 2018
Verified traveler

Charming but small, centrally located.

Interesting hotel with unique charm. The rooms are small, however, and the bathrooms as well. During the week it is fairly quiet, but I suspect that on the weekends it may be loud. For a quick stay it’s ok.
8/10
Excellent
25 Mar 2018
Jesus
Smalls rooms but good service. The breakfast included is excellent. The location of this hotel, in the heart of Madrid did the difference, you can walk to many historical and cultural places.
10/10
Exceptional
13 Mar 2018
Mhairi Anne
Great hotel, we stayed over new years eve and they even gave us cava and grapes to help us celebrate. The rooms are very small but as expected in a big city
Partner
10/10
Exceptional
17 Feb 2018
Robin
Overall a very pleasant stay. The front desk staff was extremely helpful. The location of the hotel is ideal and within walking distance to many landmarks.
Partner
10/10
Exceptional
17 Jan 2018
MIRIAM

Happy group

Great functional hotel good value for the money
Front desk and room care 👍
The continental Breakfast was very 👍
Family
10/10
Exceptional
06 Jan 2018
Linda

Great location

The location was excellent, within walking distance of everything. The staff was helpful. The room was very small, but overall it was a great value.
Partner
6/10
Pleasant
30 Nov 2017
Ana

Nice location but very small room

The location is great because it's close to Gran Via and other city activities or other plaza square, but it was hard to find the hotel because it was tucked in away from the main street. Looking for it at night time was difficult. There was a free drinks which was nice. The room and bathroom was too small, no window in the room and I felt suffocated. Wifi was not good.
Partner
8/10
Excellent
23 Oct 2017
Russell

Clean and good location. Room is adequate

Great city. hotel was clean. good location. bedsheets were thin. Thin towels. room is small. Friendly staff
Family
6/10
Pleasant
19 Oct 2017
jeffrey

A step above a Hostel- Good last resort.

Felt like living in a doll house. Very tiny. Noisy in the hall ways, not so much from outside. Front desk was average. Its a step above a hostel, but not too much more. You better like the people your with due to the small size.
Partner
4/10
Poor
02 Oct 2017
Michael Ming
Excellent location. Rooms are small. Rooms are very noisy .
Family
6/10
Pleasant
29 Sep 2017
Michael Ming
Room kinda small.
Very good location. Pretty much walking distance to all the attractions.
Family
8/10
Excellent
25 Sep 2017
Tee

Quirky but comfortable

Quirky, European themed hotel, very comfortable for a few days stay.

Lovely receptionist let us check into our room much earlier than expected which was handy. Room was ready and spotless - so clean everything was practically sparkling. Very good location, everything was either in short walking distance or easily reached on the metro which you can access across the street. Wealth of restaurants and bars by the hotel. Staff very helpful and welcoming!

Cons:
Not much to fault, only thing I could say is that, while the shower was very modern it did leave the bathroom floor soaked but might just have been an issue with the seal on our shower door. Once we knew we could work around it and it wasn't an issue.
10/10
Exceptional
19 Sep 2017
James

Great stay!

Unique and very comfortable rooms. Service staff very friendly and helpful. Wonderful restaurant in building in a central neighborhood.
Partner
8/10
Excellent
28 Aug 2017
karen

Hotel for families .

Close to tourists stops and shops. great for families, laundry, resturants, stores near by, Receptionist was very helpful. Quite place for families.
Family
6/10
Pleasant
09 Aug 2017
Siu Wah judy

Location is great. Room is small, bed not comfy.

The room and the bathroom are very small. I have booked for a double room and it is made up of 2 beds put together. The mattress is so soft and hurt our backs.
Partner
10/10
Exceptional
21 Jul 2017
xime

Great hotel near gran via

Excellent hotel, excelent service, pillows are a little uncomfortable but overall excellent hotel.
8/10
Excellent
18 Jul 2017
Tamara

Job well done!

We stayed at JC Rooms for one night during our stay in Madrid. The hotel was in a perfect location- it was close to the Gran Via, walking distance to Plaza Mayor, Puerto del Sol & Plaza Espana as well as had a surplus amount of restaurants & bars just round the corner. The room reminded me of my college dorm. It was clean and plentiful for the one night.
The receptionist was informative & was helpful with directions & restaurants recommendations.
All in all had an awesome stay!
Family
8/10
Excellent
02 Jun 2017
Jorge

Family Vacations

Despite the Hotel has an excellent location, close to many attractions, the rooms are very quiet. The staff is very kind, approachable and willing to help you to have an excellent experience. They referred us to good, affordable restaurants close by.
Family
8/10
Excellent
30 May 2017
Verified traveler

Awesome find!

Everything was great! Nice, newer hotel in a wonderful area close to everything. Great, friendly service. Restaurant connected to hotel had excellent food.
Only things I would change would be the bathroom door and stronger internet service in the room but these aren't deal breakers and I would definitely stay here again.
Partner
10/10
Exceptional
17 May 2017
Elisa
Great service and great location!
Definitely recommend JC hotels!
Family
4/10
Poor
16 May 2017
Verified traveler

Read this before you book!!!

If you're looking for a hostel experience, this might work for you. When we first read the reviews, we thought, this looks decent. No frills which was fine since we wouldn't be in the room much. However, we felt this was a bad experience and here is why:

1. The beds are like sleeping on concrete and the sheets, etc. are very poor quality. They don't even give you a duvet, you have to use a smelly old blanket stored in the closet. Worst 4 nights of sleep we've ever had in a hotel!
2. No sound proofing throughout the hotel. There are kids and teenagers running up and down the halls/stairs screaming at all hours of the day/night. You can literally hear everything!
3. They have old computers from the 90's in the rooms and they don't even work. The rooms are small enough as it is, why take up space with a computer and desk when everyone has internet on their phones?
4. Terrible wifi, never worked.
5. The service provided was rude and dismissive. We asked the guy that checked us in the first night for restaurant recommendations. He gave us a map and told us where to go. He said, \"you'll love this area, all locals and no tourists and the food is great.\" What a joke! He sent us right into the tourist traps! Restaurants trying to lure you in by offering deals and people on the street selling tickets for drinks/discos. It felt cheap and dirty.

Avoid this place and stay elsewhere unless you're fine with a hostel.
Partner
8/10
Excellent
09 May 2017
Verified traveler

easy to access to the city

easy to access the city points to tour
i can recommend this place to my friend
6/10
Pleasant
04 May 2017
Verified traveler
The person at reception was not helpful when I asked where is the nearest bank in the area. She answered I do not know to most of my inquiries. The room is clean. Location is very good. A lot of restaurants in the area.
Family
10/10
Exceptional
29 Apr 2017
Wayne

Great location

Excellent location near metro. Very helpful staff and very clean. Breakfast was excellent.
Partner
8/10
Excellent
04 Apr 2017
Daniel

JC Hotels - Not half bad!!!

Staff were incredibly friendly, very accomadating. The room was small but more than adequate. Bathroom was very clean and funky design which was cool. The walls are very thin so you can hear everything, so I would be careful if you have a family. Didn't dine there at all, and there was free water and Pepsi in the mini fridge, and the safe was cool too. But overall really enjoyed my stay there
Partner
8/10
Excellent
24 Mar 2017
Andreas

Nice, centrally located hotel

Clean, modern rooms, ideal for a shirt city break.
It is very centrally located, close to all the tourist / landmarks one would like to visit: Plaza Mayor, Mercado de San Miguel, Royal Palace etc. Not far to walk to major museums.
Close to lots of restaurants, tapas places and bars, as well as shops on Gran Via etc.
Served by the Opera and Santo Domingo Metro Stations, as well as Sol for both Metro and Renfe Rail Services (including airport connections)!
Highly recommended
10/10
Exceptional
14 Mar 2017
Iain

Convenient and clean hotel

Stayed here as a stag party of 15. We had 3 per room. Staff were great and v.helpful, location ideal as next to lots of Metro stations and bustling Sol area. Rooms were v.clean, great shower and all in all couldnt ask for a better base for a weekend. Can be loud as couple of late bars right outside but that didnt bother us a a group of lads. Would recommend and also would happily use JC Rooms again.
Family
8/10
Excellent
02 Mar 2017
eleonora

Nice hotel right in the city centre

The hotel is conveniently located, just a 2 minute walk to the underground station and to Puerta del sol & gran via.
The look of the outside and inside of the hotel is really nice and staff knowledgeable.
One negative point is breakfast - the hotel itself has no restaurant so it relies on a small coffee/tapas shop whose quality is debatable.
8/10
Excellent
21 Feb 2017
atters

was there long

it was everything I needed
10/10
Exceptional
11 Nov 2016
Verified traveler

Colourful and quirky

Friendly and helpful staff, clean and cosy room, comfortable bed, ideally situated.
2/10
Poor
08 Nov 2016
Sam

Noisiest Hotel I've Ever Stayed In!

This hotel was the noisiest I've ever stayed in and I travel very frequently.
From 06:30 every morning the staff from the bar / restaurant down stairs were banging and shouting to the point it would make us jump it was that loud!
Constantly throughout the day we could hear people shouting, scraping chairs along the floor, children screaming, banging from the kitchen downstairs ...
We hardly got any sleep and it actually made us both unwell with the lack of sleep we had. This has been the only time I've ever considered getting another hotel and checking out early, the only reason why we didn't was simply because there weren't any available at such short notice at another hotel.
I wouldn't recommend it to anyone.
8/10
Excellent
14 Sep 2016
Verified traveler

Unique Hotel and Great Location

The location of this hotel is fantastic! The decor is unique and modern. Rooms were comfortable and the balcony was really nice to have.
10/10
Exceptional
23 Jul 2016
Verified traveler

Really good

Great hotel! Close to everything, staff super friendly and helpful. Spacious room, cool design and concept. Overall and excellent stay in Madrid.
Family
10/10
Exceptional
17 Jul 2016
Marion

Quiet hotel near to the centre of Madrid

A very quiet hotel in a central position in Madrid. Efficient and friendly staff. Very well equipped rooms ,beautifully decorated and with very comfortable beds.
8/10
Excellent
02 Jul 2016
Ian

For price and location can't be faulted

Friendly check in
Great location, 30 seconds away from Santo Domingo Metro
Great showers and funky bathroom
Great firm comfy bed
Double glazed so nice and quiet
Though while there both the lift and air-con broke so can be problematic
And the breakfast is toast or croissant so ended up going out to get a better one in a local cafe, but if you're a light eater, no problems
Family
8/10
Excellent
29 Jun 2016
Maria Isabel

Excellent location!!

The hotel is awesome! Very different to a normal hotel. Excellent location close to main streets and metro. Restaurant next to the hotel is good and reasonable prices. The hotel offer a shuttle service from the airport which is very reasonable compare to taxi rates in Madrid.
Family
8/10
Excellent
27 Jun 2016
Carlos

Heart of Madrid.

Good hotel for the price.
Family
8/10
Excellent
12 Jun 2016
Verified traveler

Good BUT..

Good budget hotel in a great location in Madrid. Easy walking access to most major spots and also near metro stops of a number of different lines.
Stayed for a couple nights and dealt with amazingly friendly and efficient staff at the front desk, especially the bearded gentleman who worked in the evening/night. He went above and beyond to provide recommendations and suggestions.
My issue is with the woman working on the day of checkout (it was the first time that we dealt with her during our stay). Her attitude was completely blasé (fine, I know it is a tough job) but when asked how long it would take to get to the train station by taxi and metro, she kept insisting that it would be 10mins. In fact, it was more like 30-40 mins door to door so this inaccurate information could have caused us to miss our train. Unfortunately, this final encounter has left a bad taste for me but other than that this was a good budget option for Madrid.
Partner
10/10
Exceptional
05 Apr 2016
Verified traveler

Excellent price/quality ratio.

Great stuff clean rooms close to everything. I will always go there.
8/10
Excellent
03 Apr 2016
Mark

New and cozy in central location

This was a nice, obviously newer hotel in a central location. The room itself was very small with a window only to a concrete wall but it was cozy, clean and more than adequate. Wifi worked well and we were able to walk to all of the attractions relatively easily. If taking metro to or from the airport, you do have to transfer. Other than that, we never even used the metro because we were able to walk everywhere. The neighborhood was very nice and safe with lots of options for shopping and food.
Partner
10/10
Exceptional
19 Nov 2015
Bryan

Santo Domingo is superb!

Alas it was only an overnight, however, thoroughly enjoyed my stay at JC rooms Santo Domingo!
The reception staff were charming and helpful, plus loved my quirky room, with a big comfortable bed, and free mini bar was a nice touch, quenching that thirst after a day's sightseeing:)
Excellent find so close to everything in this beautiful city!!
8/10
Excellent
18 Nov 2015
Darsha
Staff really hep full good choice
Family
8/10
Excellent
12 Nov 2015
Kian Tak

Location

The location is very good.
Partner
8/10
Excellent
08 Nov 2015
caryn

Request a room in the back

I would have rated it higher- but the first night I was close to the front and was disturbed a lot & woke up multiple times. The next day I requested a rear room and it was quiet- ask for a rear room.
10/10
Exceptional
02 Oct 2015
Verified traveler

Excellent

great stay
Partner
6/10
Pleasant
26 Sep 2015
dayan

Good location. But not so great rooms

I asked for a double bed room they gave me a room with 3 single beds that were not comfortable at all. I didn't like the breakfast. It's not a buffet and the selection is so limited. I have just been in much better hotels for this rate
8/10
Excellent
26 Sep 2015
Shannen

Nice hotel, great location

The location of the hotel is great. Rooms are nice. We had a room overlooking a park area/playground which was nice. Rooms aren't huge but are comfortable. WiFi is terrible! Hotel staff are very nice and helpful.
Partner
10/10
Exceptional
16 Sep 2015
Michael

Great Hotel in the city!

We were very pleasantly surprised by the condition, location and amenities of this hotel. We had an easy time getting to the hotel from the airport via Express bus and the Metro. The hotel is a 2 minute walk from the Santo Domingo Metro stop. The rooms were colorful but tastefully decorated. Our room was a bit small but comfortable enough (especially for the price!!) The bath was clean and spacious, the bed comfortable and the staff terrific. They provided a nice breakfast at the restaurant next door and refilled the mini bar with water and soda every day at no charge.
We thoroughly enjoyed our time here and would highly recommend it to our friends.
10/10
Exceptional
08 Sep 2015
Michael
Excellent hotel in central location.
Family
8/10
Excellent
05 Sep 2015
Verified traveler

Nice location with the best staff ( Alex)!

JC Rooms Santo Domingo

We've just come back from our Spain trip. We stayed in JC rooms Santo Domingo for 2 nights. The hotel is excellent -
Great location!!
Great wifi
Great A/C
Nice small room

The best of all, the staff are very nice and helpful. A young guy named ALEX, he is very polite, very nice, very gentle,not talking too much but very professional. He gave us a lot of information about the city, especially when we had to take 5 am cab to another city, he walked us to the taxi in dark watching us on taxi safely, we really really appreciate him and will definitely stay the hotel again in our next Spain trip.
10/10
Exceptional
01 Sep 2015
Verified traveler

Nice hotel with great location

Nice hotel with great location near all the important places to see in Madrid.
8/10
Excellent
15 Aug 2015
Amanda

Amazing staff and great location!

The staff here was so amazing, they were helpful and very accommodating. I arrived very early because of my flight in and they made it so I could check in early. They have plenty to do that they offer through the hotel. The bathroom could have been a bit cleaner and the beds were rather stiff but for a place to clean up and sleep it was perfect. May different sites to be seen within walking distance. I would highly recommend this hotel!
Family
8/10
Excellent
05 Aug 2015
Verified traveler
Great value for such a central location. Complimentary pepsi and bottled water. Desktop in every room. Nice shower. Good wifi. Friendly staff. My only issue was the noise. Every time someone climbed the steps or opened the door of a nearby room, we could hear it. If you aren't noise sensitive like I am, it won't be a problem.
Partner
10/10
Exceptional
02 Aug 2015
Ellen

Great little hotel

Great little hotel - in a quiet lane handy for restaurants and cafes. Well placed for Plaza Mayor, Gran Via and Puerta del Sol. Staff very friendly and very helpful with city guides. Free water and soft drinks in the room - much appreciated.
Partner
10/10
Exceptional
27 Jul 2015
Irene

Very good

Wonderful very clean
8/10
Excellent
11 Jul 2015
Verified traveler

Very good!

I am glad I booked this hotel. Centrally located, professional staff, clean, colorful/upbeat decoration, fairly priced breakfast, daily complimentary water and Coke in the mini bar, in sum, lots of reasons to like it. My room was bright and faced the street (thick curtains ensured no unwanted sunshine, though) very quiet, a little on the small side but fine for one person. Totally recommended!
10/10
Exceptional
26 Jun 2015
Edward

great hotel

Amazing location with helpful staff. Fairly basic hotel but everything worked and the room was clean so can't complain. Good value
Partner
8/10
Excellent
23 Jun 2015
Verified traveler

Great location and friendly staff

Nice hotel in great location. Basic but clean and had everything we needed.
10/10
Exceptional
15 Jun 2015
Verified traveler

Great stay!

This hotel was great!!! It had all of the amenities, the hotel staff was helpful, and we enjoyed the free walking tour and drink!!! Would definitely stay again if we come back to Spain!
Partner
6/10
Pleasant
10 Jun 2015
Michelle

Great location but that's it.

My friend and I stayed at this hotel for 2 nights and both nights we didn't get sleep because of other guests screaming at the hallway late at night and early in the morning. Oh and they also knocked in our door at 8 AM when we went to sleep at 6 AM. No blackout curtain!!! Great location though. It's close to everything.
Family
8/10
Excellent
31 May 2015
Ross

Great location and not a bad hotel at all

Great stay overall, location is excellent and close to the metro stations. Staff very friendly and attentive. One issue is the air con which is very poor at best. Overall for the price it's one of the better hotels in Madrid
Partner
10/10
Exceptional
31 May 2015
Elyse

Great location. Modern, clean and lots included.

Modern, clean, safe, well located and includes so much! Loved this hotel. Staff were helpful. On a side street near everything. We walked most places as took the metro otherwise. A little hike from train station, ended up taking metro part way. Breakfast and dinner was in little restaurant attached. Fridge in room had 2 cokes & 2 water bottles for us free every day. Wifi worked great. would definitely use again and look up this Chain in other areas. Very noisy though. We luckily had the Switzerland room at the end of the hall which was decent.
Family
10/10
Exceptional
25 May 2015
Addie

Cute Hotel, Great Location

We had an awesome stay here. Our room was very comfortable and clean. Complementary water and pepsi. The country themes were a nice touch. The hotel is in a perfect location with most of the biggest attractions within walking distance and close to the metro. Breakfast is very basic (yoghurt, toast/croissant, OJ, Coffee) but for the price you can not get anything better! Would highly recommend staying in this hotel!
Partner
6/10
Pleasant
23 May 2015
Sharon

Location was great!

The hotel was nice, however, our room was beyond small. There was no room to turn around and the bathroom was just about a foot away from the bed.
6/10
Pleasant
12 May 2015
Verified traveler

it's just ok...

Hotel is friendly and check in easy. Rooms are small which is fine. My biggest fault with this hotel was the bathroom, very small and not so clean and the towels were terrible. Full of other peoples hairs and shabby. We also had to ask daily for toilet paper. When the room was cleaned they kept replacing the empty rolls with almost empty rolls...The location was great, central and in a quiet location. I probably would not stay here again, for the price range I have stayed better.
Partner
8/10
Excellent
16 Apr 2015
j

Excellent location

Clean and the location is just in the middle of everything you want to do in Madrid
10/10
Exceptional
13 Apr 2015
Verified traveler

Madrid trip

The staffs and city tour guy are very nice and informative. The location is convenient.
Family
6/10
Pleasant
18 Mar 2015
yael

Nice good locetion

Nice, small rooms, very helpful stuff in the front desk.good location close most attraction.
Family
8/10
Excellent
09 Mar 2015
Christopher

A lovely little gem of a hotel!

Don't let the price fool you - this one is not a hostel!! A delightful hotel witha twist!! Rooms aren't numbered - they are named after countries!! While admittedly smaller than many hotel rooms, the JC packs a lot of fun and charm into the experience! Free mini bar, an amazing shower (water from all directions!) and a great location not far from the Puerto del Sol, the JC is a nice little gem! I almost want to give a bad review so it doesn't become \"discovered\"! I will definitely stay again!
8/10
Excellent
11 Jan 2015
David

Nice and comfortable hotel with a great location!

We enjoyed this hotel. The front desk staff was more than friendly and new English well. It also has a great location for kids with the playground right in front of it. The location within the city is great as well. We walked everywhere, as it is close to all the major sights and even the Dia store was helpful to have close by.
Our bathroom in the Estonia room had a little bit of a funky smell, but for the price, we didn't mind it too much. The heat in the room was comfortable, the water temperature was great, the beds were comfortable and the fridge and safe were great to have.
Family
8/10
Excellent
05 Jan 2015
Verified traveler

Bathrooms not clean. Rooms Small. Modern décor.

Nice hotel in good location. Rooms are small but modern. Bathrooms are very small with not even a shelf to put extra items -- the counter for the sink is the basically three inches more in diameter than the sink itself. Lack of counter/shelf space means that you must place your items on the floor or on top of the toilet. The floor of the bathroom was dirty, especially in the corners behind the door and toilet, under the sink, etc. Restaurant next door is reasonably priced and served good food. The restaurant's Paella was better than some of the more expensive restaurants and is served in an authentic paella pan (one is more than enough to two hungry adults).
6/10
Pleasant
25 Dec 2014
stefania

really nice hotel clase to the callao square!!

The hotel was really nice but please don't eat at the restaurant cus the staff is really rude and impolite! And the food is not good!! But the other things are good!!
8/10
Excellent
05 Dec 2014
Tony

Simple no-frills hotel in stellar location

Stayed here 1 night. The rooms are tiny, but functional. The location is incredible for tourists.
Family

Location & surroundings

Jc Rooms Santo Domingo
Cuesta Sto. Domingo N. 16, Madrid, Spain

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Jc Rooms Santo Domingo

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