Leonardo Hotel Madrid City Center

Spain , Madrid
MADRID, Calle De Alberto Aguilera, 18
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100 reviews shown

10/10

Exceptional

24 Feb 2026

Beth

We had an extended stay at the Leonardo and found the location, rooms and breakfast were fantastic for our trip. We had easy access to the metro and a wonderful start to our morning each day at breakfast. The staff were professional and kind.

10/10

Exceptional

29 Dec 2025

Shamim

yes

10/10

Exceptional

29 Dec 2025

leigh

Lovely big room smells gorgeous

10/10

Exceptional

27 Dec 2025

Bharat

Room was clean and staff friendly. Buffet breakfast excellent with lots of choices.

8/10

Excellent

17 Dec 2025

Andres

The room was very clean and well maintained, and the staff were extremely friendly, welcoming, and always willing to help. The overall atmosphere of the hotel was pleasant, and check-in was smooth. However, the soundproofing in the bedrooms could definitely be improved, as noise from other rooms and the hallway was quite noticeable. With better insulation, the stay would be much more comfortable.

Leisure Family

10/10

Exceptional

15 Dec 2025

Mike

Staff and location

Friends_and_family Family

10/10

Exceptional

23 Nov 2025

Mary Anne

Great location in a nice area of Madrid. We stayed at this location due to its proximity to where our daughter was living for her study abroad experience. Location was perfect! Accommodations were clean and comfortable. Easy to get to by metro, bus, walking, taxi. Easy walk to Plaza Mayor and sol.

Leisure Family

6/10

Pleasant

02 Nov 2025

mariana

Hotel is Ok but quality/price ratio is not great

8/10

Excellent

29 Oct 2025

Loretta

It is everything you need for a short break and metro station is really close by. Staff were nice and friendly. Rooms were clean.

Leisure Family

8/10

Excellent

10 Oct 2025

XuanLan

Convenient location. Parking was a hard as entrance and exit ramps were small for big car and parking garage door shut down too quick.

Leisure Friends

8/10

Excellent

07 Oct 2025

Humberto

The room is clean but not well maintained, the floors are scratched and give the impression of dirt, the hotel entrance is very dirty, the terrace is very neglected and dirty, they don't pick up what they leave on the tables, the hotel staff is not friendly, they never have change for a 50 euro bill, they don't treat you badly but they are not friendly

10/10

Exceptional

06 Oct 2025

Magaly

Clean room and shops nearby

Leisure Family

10/10

Exceptional

05 Oct 2025

Rolando

Very good service and excellent location.

Friends_and_family Family

8/10

Excellent

07 Sep 2025

joel

Clean. Very good breakfast.
What I did not like was that I could hear the noise from other rooms. Generally the soundproofing of my room was not very good.

Leisure Family

10/10

Exceptional

05 Sep 2025

Jose

Perfect location! Nice room, clean. Professional staff

Leisure Self

10/10

Exceptional

22 Aug 2025

Mariya

Hotel is very nice
Beds and pillows very comfortable
Very well located

Friends_and_family Family

10/10

Exceptional

21 Aug 2025

Lourdes

Espectacular servicio

10/10

Exceptional

17 Aug 2025

Jacobi

First time visit to Spain and this hotel was perfect. Not right in the center of all the action, but perfect and walkable for everything I wanted and needed to see. Rooms were nice and clean, would definitely stay again.

Leisure Self

8/10

Excellent

09 Aug 2025

Kaiwan

Nice hotel, easy parking, friendly parking. Good breakfast.

Leisure Family

10/10

Exceptional

08 Aug 2025

Basheer

Comfortable bed. Very walkable location.

8/10

Excellent

07 Aug 2025

Darren

Very nice , clean hotel. The staff are friendly and helpful . Excellent location - only 5 minutes from nearest Metro station ( San Bernardo). Fairly central to most attractions. Ten minute walk to Gran Via and all the restaurants and shopping.
At 15 Euros per person ( children are only under 12) I would say the breakfast is pricey and probably not good value for money. There are plenty of bakeries etc close by which is a cheaper alternative. Overall - very nice hotel though.

Leisure Family

10/10

Exceptional

06 Aug 2025

JEAN-BERNARD

Nice place with easy access to all you need.

Leisure Partner

10/10

Exceptional

04 Aug 2025

Nery

Close to everything I need it to do

Leisure Family

8/10

Excellent

03 Aug 2025

Irla

Leisure Partner

8/10

Excellent

30 Jul 2025

Aloshri

Great hotel, good location, awesome triple

Very functional hotel and room. A little small but we had three triple beds. Beds were v comfortable. Shower was closed and extremely good. Really awesome shower! Good location too. Staff was very very nice.

Friends_and_family Family

10/10

Exceptional

29 Jul 2025

Ian

This was our second time staying in the Leonardo. We chose it for the convenience of walking to Metro stations and easy walk to Malasaña. Hotel staff is great. Very attentive and helpful. Property is next to a high traffic route but it's quiet and comfortable inside.

Leisure Partner

10/10

Exceptional

29 Jul 2025

Carlos

Friendly customer service

Leisure Family

10/10

Exceptional

26 Jul 2025

Rosana

It’s a good price for the place , good location, quite neighborhood

Leisure Family

10/10

Exceptional

23 Jul 2025

Brenda

Good

8/10

Excellent

20 Jul 2025

Yasuko

Facility was very good and the location was convenient
Breakfast was excellent, parking was easy. staffs were helpful

8/10

Excellent

16 Jul 2025

Claire

The location was fab so would highly recommend. Hotel seems a bit stiff not as friendly as other places

Leisure Self

10/10

Exceptional

13 Jul 2025

Carlos

Great

2/10

Poor

10 Jul 2025

Trinidad

“The area was decent with good transportation options, but my stay was ruined by the fact that I found bugs in my bed. When I reported it, staff dismissed it by saying the bugs came from a tree — which is on the opposite side of the gas station, nowhere near my window. I felt completely unheard, and no real solution was offered. This is unacceptable. A clean room is the bare minimum, and brushing it off like that made it worse.”

Business_and_leisure Family

10/10

Exceptional

01 Jul 2025

Ibrahil

Excellent

Leisure Partner

10/10

Exceptional

25 Jun 2025

viktor

I’m very satisfied

Leisure Partner

10/10

Exceptional

16 Jun 2025

shari

The hotel was great and staff was great. Check in was a breeze and they even stayed with our luggage while we explored Madrid. AC was great and we had hot water for showers. The only con is the shower, it should be a walk in and the rooms are small.

Friends_and_family Family

8/10

Excellent

08 Jun 2025

Rhian

Good room on 7th floor but very very small.

Partner

8/10

Excellent

01 Jun 2025

Luis

Muy Bien ubicado

Partner

10/10

Exceptional

29 May 2025

Brian

Clean property, great location, excellent breakfast!

Leisure Family

4/10

Poor

25 May 2025

Kaychia

Stayed 3 nights for my birthday weekend. The lobby and location were great, and the first front desk agent was kind and offered me an upgrade. However, when I returned, the shift changed and my upgraded room was given away. I was put in a handicap room, then had to switch again.

The room was clean and spacious, but the bathroom had black mold and the bed slid around due to wheels. Worst of all, I got stuck in the elevator alone for 15–20 minutes—terrifying. No apology or concern from the staff afterward, which was incredibly disappointing.

Daily cleaning was good, and the hotel is walkable to great spots, but I wouldn’t recommend staying more than a night or two—and only if you're on a tight budget.

Leisure Self

10/10

Exceptional

24 May 2025

Kelvin

I had a great stay at this hotel from check in to check out. It is really well located being walking distance to Sol but also far enough from the tourist areas to get proper meals. Views from the top floors are very nice.

Leisure Partner

10/10

Exceptional

03 May 2025

Liz

Good service, good hotel

2/10

Poor

02 May 2025

Roy

Las condiciones del hotel es un desastre,la entrada todo sucio,la cama incomoda,pedimos cama matrimonial y nos dieron una separados, la ducha rota,no lo recomiendo

8/10

Excellent

24 Apr 2025

Maria

The hotel is ok. It is very outdated and has no sound proof at all. You can hear everything including people using the bathroom in other rooms. Location is ok and breakdast is good. Garage on site is a big plus if you have a car.

Friends_and_family Friends

10/10

Exceptional

21 Apr 2025

Gloria

We enjoyed our stay in Leonardo

10/10

Exceptional

07 Apr 2025

Keli

Property was wonderful and walking distance to everything. Only issue we had was that the safe in the closet was not bolted down, and could have been picked up and carried out.

Leisure

6/10

Pleasant

02 Apr 2025

igor

It was ok

Leisure Partner

8/10

Excellent

25 Mar 2025

Satinder

Good house keeping daily. Good options for breakfast. Clean. Good staff. Great location

Leisure Family

2/10

Poor

17 Mar 2025

Juan

Front desk workers are disrespectful

10/10

Exceptional

12 Mar 2025

Eliyahu

Well located and good rooms

The rooms are well kept, clean and newly decorated.
The hotel is very well located with walking access to metro and Madrid landmarks

Business Partner

10/10

Exceptional

09 Mar 2025

Kevin

Excellent stay. Staff were friendly and knowledgeable. Our luggage was delayed and delivered to the hotel. The hotel staff took care of it all for us.

Very pleasant stay. Wonderful area with great shops and restaurants.

Wood happily stay here again.

Partner

6/10

Pleasant

01 Mar 2025

Julie

Good location

Large hotel in a great location. The metro was close by and it is walkable to the city center attractions. Good restaurants close by. The room and bathroom were spacious. The room had the basics and had a safe. The staff were friendly and helpful and the room was clean. Would like to have had a luggage rack in the room. The beds are very firm and the pillows thick, not comfortable for us. The hotel was very busy and we could hear noise from our neighbors and above us. Gratefully, The room access door handle was changed out when we were there to a lever from a ball handle. It was difficult to grip the ball handles to turn them. They offered a full hot and cold breakfast. Very good.

Friends_and_family Family

10/10

Exceptional

10 Feb 2025

Yanire

Staff very friendly

Leisure Partner

10/10

Exceptional

03 Feb 2025

David

Nice hotel in a nice but not too noisy neighbourhood, very walkable to local spots/mercado and also the city centre.

Leisure

8/10

Excellent

24 Jan 2025

Maria Rowena

Staff were very accommodating

Leisure Family

8/10

Excellent

10 Jan 2025

Maria

The Leonardo Hotel is a nice facility with great location. Unfortunately the bed sheets showed wear and tear and/or were stained/dirty. Staff is friendly and kind.

Leisure Partner

10/10

Exceptional

08 Jan 2025

Christopher

Thank you staff. Always helpful, always pleasant.

We stayed 8 days.

8/10

Excellent

16 Dec 2024

Satish

The location and hotel accomidation is excellent. The buffet breakfast was very routine and same items every day, I wish there is a change in some breakfast items each day it would have been lot more enjoyable. Overall it is good hotel choice for our trip to Madrid.

Leisure Partner

10/10

Exceptional

13 Dec 2024

Mark

Great location!

Leisure Family

8/10

Excellent

12 Dec 2024

Molissa

I had a great time here, I’ll definitely be back

Leisure Family

10/10

Exceptional

10 Dec 2024

Stefanie

Exactly as advertised, the only thing I didn’t like was the smell of the hand soap. It smelled like burnt hair … I ended up buying a personal hand soap because I couldn’t stand the smell.

Leisure Partner

10/10

Exceptional

03 Dec 2024

Amarilys

El hotel tiene excelente localización. Muy cerca de restaurantes, tiendas, la Gran Via y la estación de tren. El desayuno no es variado pero es muy bueno. El servicio en la recepción y en la habitacion fue excelente. Lo que no me gustó es que todas las habitaciones tienen 2 camas de una plaza (twin). No hay habitaciones con camas queen o king.

Leisure Family

10/10

Exceptional

01 Dec 2024

Marcia

Very helpful staff, nice, modern, clean, well-kept property.

Leisure Friends

10/10

Exceptional

26 Nov 2024

SILADITYA

Outstanding experience. Coming back again.

My daughter and i arrived exhausted and let jagged straight from the airport. We reached the lobby at 11 and without even having to ask, the front desk staff gave us a room.

The room was discuss, clean and luxurious. It had a beautiful view of the city.

It's a 20 minute walk or one more ride away from the happening neighborhood of Sol, Malasana, etc

We decided to get this on our way out as well.

Friends_and_family Family

10/10

Exceptional

19 Nov 2024

Ibrahim

Excellent location

10/10

Exceptional

15 Nov 2024

Fatima

The hotel is conveniently located near La Gran Via, near the metro station

10/10

Exceptional

15 Nov 2024

Fatima

The hotel was conveniently located near La Gran Via, the room had a great view of the city. The staff was friendly and the metro was at a walkable distance

Leisure Partner

8/10

Excellent

15 Nov 2024

Hananiah

Very pleased with the hotel and the staff. The amenities were great and the attention to detail excellent. My only criticism would be the value. The cost of hotels have gone up to where it is getting restrictive to travel.

Leisure Partner

10/10

Exceptional

15 Nov 2024

Richard

Great location, friendly people, safe
And close to metro station. Grocery and Pharmacy nearby. Rooms are large, clean and nice. Only complaint is walls seem a bit thin, sound travelled at times.

Leisure

10/10

Exceptional

14 Nov 2024

carlos

Great experience.

Leisure Partner

8/10

Excellent

12 Nov 2024

Verified traveler

good

Good

Partner

10/10

Exceptional

11 Nov 2024

Kim Choy

good

Leisure Partner

10/10

Exceptional

05 Nov 2024

Loanne

Quite

Business_and_leisure Family

2/10

Poor

03 Nov 2024

Yorleny

No nice hotel

Leisure

10/10

Exceptional

30 Oct 2024

Stephanie

Great, central hotel

We had s great stay. Ideal central location. Nice safe area and good transport links.
Room was modern, clean with everything we needed.

Friends_and_family Family

10/10

Exceptional

29 Oct 2024

Scott

3 night tourist visit to Madrid

Friendly staff with easy and quick check in. Room was ready upon 1 hour early arrival. A/c worked fine. Elevtric at both night stands. One had 2 usb outlets. Bathroom with bidet very nice with luxurious bath towels. Safe was secured to floor of closet which required getting on knees to access. Just BBC for tv in English. Metro very close so location to travel to tourist sights very convenient. Location was safe and convenient. Staff very friendly and helpful. Madrid hotel prices are high like most large cities, and pricing here reflects that fact. Beds were comfortable. Overhead room lighting was lacking which made the room somewhat dark for packing in early AM.

Partner

8/10

Excellent

28 Oct 2024

Johanne

It was close to the subway station.

8/10

Excellent

28 Oct 2024

Trent

Couldn't hear any street noise, but the walls are thin and you can hear everything in the hallways as well as the plumbing from the room above.

Leisure Self

8/10

Excellent

21 Oct 2024

Brent

Nice space

8/10

Excellent

09 Oct 2024

Yelvis Veronica Gonzalez

Business_and_leisure Self

8/10

Excellent

09 Oct 2024

Lexie

We stayed here for 4 nights. The hotel was clean and well kept. There is a metro station about 2 blocks away, making it easy to get to and from the airport. We walked to most places: about 40 minutes to Parque del Retiro and about 50 minutes to the train/bus station. There are also lots of good restaurants nearby. The drawback of the hotel is that it's expensive for what it is. It's a nice hotel, but not worth the price in my opinion.

Leisure Partner

8/10

Excellent

02 Oct 2024

Harley

Room was okay but no real place to sit and relax. Nice view though. Service was excellent and overall a decent experience.

Partner

10/10

Exceptional

02 Oct 2024

Linda

Great room, good service, nice staff.

Leisure Partner

10/10

Exceptional

30 Sep 2024

Xinhui

Staff are very friendly and helpful

6/10

Pleasant

30 Sep 2024

Joe

Small and dated

Leisure Family

6/10

Pleasant

30 Sep 2024

Margot

Very nice, however their floors are not covered by carpet, the rooms neither. Very noisy when people are on the corridors, above you and it carries voices that can be heard in your room. Having had Incidences when people departed at 5.30am and was woken up. Then one man with a young daughter came in at around 1am, morning, again waking me and could not go back to sleep. The reception has 24 hours attendance so why not inform people that they are not alone in that place. Other people paid good money too to stay there and visit the Madrid.

Leisure Self

10/10

Exceptional

29 Sep 2024

Mario

The location is good, can access anywhere either walking or with mass transit.

Leisure Self

4/10

Poor

26 Sep 2024

Eve

El hotel por el precio no los vale. Caro. Desayuno incluido muy pobre. Los huespedes de todo nivel. No lo recomiendo.

Leisure Partner

8/10

Excellent

25 Sep 2024

Wayne

Well placed, not too close to the commercial centre, but within easy walking distance. Close to better quitter, less touristic dining areas. Facilities ok, rooms slightly larger than average, but still not palatial. Offered early check in but was not available on arrival, still bag storage was fine .

Leisure Partner

6/10

Pleasant

24 Sep 2024

Margot

I liked the property and the access to major areas by bus or walking.
What I did not like was the leaving at 5.30am making a lot of noise and this happened twice as well as last night a late traveller with young child talking loudly at 0.30am. being a light sleeper, being woken up like that does not make my day happy being short of sleep. Another problem is that the floors are stone in the whole building and this noise carries. I enjoyed the city, however the hotel should have a look at improving their rules for hotel quests. Suitcases can be left downstairs if you have to travel early and telling quests that talking loudly carries as well as steps.

Leisure Self

8/10

Excellent

19 Sep 2024

Fernando

Good location

Leisure Family

10/10

Exceptional

19 Sep 2024

Michael

Very nice hotel in Madrid's city center. Staff was helpful and the rooms were good. Especially the beds. A few of the hotels I stayed at during my trip didn't have very comfortable beds. These were great.

Self

10/10

Exceptional

15 Sep 2024

Ximena

Muy buena experiencia, no es un hotel de lujo, pero todo funciona bien. Hay varios negros cercanos y además si se te da caminar, en 25 minutos llegas al centro y a la estación de autobuses. Todo limpio, seguro para dejar tus cosas incluso sin caja fuerte. Quizá un poco ruidoso, no por el ruido de afuera, sino que a ratos escuchabas conversaciones de personas del hotel o el abrir y cerrar de puertas. Volvería a quedarme ahí.

Business

10/10

Exceptional

31 Aug 2024

Karina E

Great location, and the facility is well kept. The staff was really friendly and professional. The breakfast buffet was really good. I definitely would be back to this hotel.

Leisure Family_with_children

10/10

Exceptional

18 Aug 2024

kazimierz

Excelente hotel lo único que el Sr que nos atendió a nuestra llegada fue un poco rudo con la bienvenida, llegamos súper temprano y al pedirle ayuda con un early check in por lo menos en una de las 2 habitaciones que teníamos reservadas se negó de manera rotunda y con tono de molestia hacia nosotros, parece que le estábamos quitando su tiempo a pesar de que éramos los únicos en el lobby a esa hora, pero apartando el comentario el hotel bien vale la pena por todo menos por el señor rudo que al parecer no sabe mucho a cerca del trato de huéspedes 👍

Leisure Family

10/10

Exceptional

16 Aug 2024

Joseph

Centered around everything

Business_and_leisure Family_with_children

6/10

Pleasant

16 Aug 2024

Michael

Close to the city

Leisure Family

6/10

Pleasant

11 Aug 2024

Sarah

Room was clean, issues with bad smell. Staff was nice

8/10

Excellent

10 Aug 2024

Verified traveler

Mostly good

This is our second time staying here. Although it's still a comfortable hotel, this time we had a few problems. When we got to the room, we noticed the shampoo dispenser was empty and asked them to refill. The guy at the front desk said he didn't have any and that he couldn't get any until the following day after we would already check out. So, we had to leave without washing out hair. I also found the floor to be less clean than last time. The quality of the beds, water pressure, and air conditioning still make this a good option.

Partner

6/10

Pleasant

10 Aug 2024

Jennifer

Hotel is in a good location, easy to access subway. It's an old building but I expect that in Europe. So the room was quite small and we could definitely hear people in the hallway. Overall I think it was good value.

Leisure Partner