Name: Palace de Menthon
Address: Route Des Bains, 665, Menthon-saint-bernard, 74290, FR

10/10

Exceptional

21 Jul 2026

Henson Leslie

Great place our second visit. Smart without seeming snooty. Very welcoming of children. Great food, very chilled atmosphere. My only request, please get some non-alcoholic beer in!

Family_with_children

10/10

Exceptional

14 Jun 2026

Raphael

This is a wonderful large hotel, with great pool and lakeside lounge chairs! Very helpful when arriving and departing. Close enough to town by car. Primarily to stay there. One odd complaint (not to take a star away): we had to request and iron and ironing board twice; they brought one but took it away within an hour... it was a major request for something understood as trivial in most hotels with so many starts...
Thanks.

Partner

10/10

Exceptional

31 May 2026

Marie-Line

Emplacement de rêve avec plage privée, la vue est à couper le souffle, et le spa est superbe. Le restaurant et petit déjeuner sont délicieux. Le staff est très gentil, serviable et attentionné. C’est un sans faute, je reviendrai !

Pet

10/10

Exceptional

30 May 2026

Krista

Loved it! A nice place to stay away from the busy city, so peaceful and nice!

Partner

10/10

Exceptional

23 May 2026

Sylvain

Piscine magnifique, site au bord du lac, hotel magnifique, belle expérience dans l’ensemble

Partner

10/10

Exceptional

23 Mar 2026

David

👍👍

2/10

Poor

15 Feb 2026

Ibrahim

Bad I consider it scam and not helpful staff quite rude too

Business_and_leisure Partner

10/10

Exceptional

20 Dec 2025

Nicole

Beautiful location

10/10

Exceptional

17 Sep 2025

Daria

Amazing view and beautiful hotel with a nice fine dining restaurant

Business_and_leisure Partner

2/10

Poor

20 Jul 2025

Gillian

This property is very expensive and definitely NOT worth the money. Staff unhelpful and dismissive. No transport provided to the pool and lake so impossible for anyone with limited hiking ability up and down the many flights of stairs to reach the facilities. The restaurant was expensive with a very limited menu and no bistro or cheaper options to choose from. Without transport you would be trapped here. The only positive was the maître dit in the restaurant who did try to be helpful. The only one who was. Would never use this hotel again.

Leisure Partner

10/10

Exceptional

08 Jul 2025

Jensen

Excellent hotel, very happy with our stay. Everyone was helpful and friendly

Partner

10/10

Exceptional

23 Jun 2025

Janelle

Beautiful! Peaceful, Serene

Leisure Family

10/10

Exceptional

23 Jun 2025

Janelle

Property was one of the most beautiful places I've ever stayed in terms of view. So relaxing. I was so sad to go home.

Leisure Family

10/10

Exceptional

14 Jun 2025

Nadine

Beautiful!

Self

10/10

Exceptional

16 May 2025

Shirley

Beautiful accommodation, wonderful staff.

Leisure Self

10/10

Exceptional

15 Mar 2025

Mehran

The property is beautiful and romantic,
The remodeling could have been done to better serve the guests.
The restaurant reception staff are inattentive and unavailable!

Leisure Self

8/10

Excellent

05 Jan 2025

Jade

Une parenthèse de charme et de déconnexion

Un hôtel plein de charme, idéal pour une escapade loin de l’agitation urbaine et parfait pour une véritable déconnexion. La chambre avec vue sur le lac transforme totalement l’expérience (je la recommande vivement). Le spa est excellent, avec une particularité : il faut descendre à pied depuis l’hôtel pour y accéder, ce qui ajoute une touche d’originalité. Le petit-déjeuner est satisfaisant et bien fourni. Mention spéciale au personnel, attentionné et chaleureux, qui contribue grandement à rendre le séjour encore plus agréable.
Seul petit bémol : la chambre mériterait un léger rafraîchissement.

Self

10/10

Exceptional

11 Oct 2024

Madeline

The most incredible place I’ve ever been. Annecy is magical in its own right but Le Palace far exceeded our expectations. The photos don’t to it justice. We remarked how we need to come back and spend a whole week,2 nights was not enough

Leisure Partner

10/10

Exceptional

09 Oct 2024

Dan

Great property on a beautiful location...but away from the busy part of town. Need a car to get around.

Leisure Partner

10/10

Exceptional

04 Sep 2024

Luke

Wow, this hotel is just amazing! The staff are so incredibly helpful, and the view is absolutely unbeatable! It's definitely one of the best hotels we've stayed at in France.

Partner

8/10

Excellent

24 Aug 2024

William

The security was very good, too good in fact that we had to wait 10min before the staff could get a response from the desk to open the gate. We rented bikes and the only way we got back in was because someone was leaving t the time. The room was fine, comfortable bed, excellent bath tub. Wish it had a microwave but everything else was there. Refrigerator was stocked with drinks but we didn't take any because who knows how much they might have charged. $35 euro per person is a pretty ridiculous fee for breakfast, especially for us who just have coffee and something small.

Leisure Partner

2/10

Poor

06 Jul 2024

Eric R

Booked this hotel and found out that I had an insect scabies rash and emailed the property requesting a refund or a change of dates so that I would not bring insects to the their hotel. I sent a picture of the rash all over my legs.
They said no we have a no cancel policy. And no changes. So they just said ok to come. This is highly contagious. Very disappointed in their lack of understanding and willingness to allow their hotel to become infested.

Leisure Partner

10/10

Exceptional

06 Jul 2024

Susan

What gorgeous views, beautiful rooms and superb staff! The breakfast buffet was just lovely. The hotel even smells amazing!!

Leisure

10/10

Exceptional

25 Jun 2024

Jonathan

Hotel is exceptional , with a commanding view of the lake.
We would definitely stay again.
Staff are excellent and helpful.

Leisure Partner

10/10

Exceptional

15 May 2024

Lolina

If you are looking to spend a quiet, relaxing holiday, this is the spot. The views and gardens are spectacular. The pool has a gorgeous view of the lake. Breakfast had good selection. And the staff was wonderful, looking over every single detail. As a solo traveler this was the perfect spot.

Leisure Self

10/10

Exceptional

27 Nov 2023

Julio

5 stars hotel. Convenient overnight parking. A bit far from center Annecy but not an issue if you have car.

10/10

Exceptional

02 Nov 2023

Carl

Will be back

An amazing location with lovely staff that made it a special stay. Just wish I could have stayed longer.

Partner

10/10

Exceptional

10 Jul 2023

Gary

Beautiful hotel in a stunning location. The lake view from the room was out of this world. The food choice in the restaurant was very limited and if you plan on eating at the hotel I would recommend taking a look at the menu before you book. Would I stay again … yes.

Leisure Partner

10/10

Exceptional

15 May 2023

lala

Beautiful hotel in perfect location

Leisure Family

10/10

Exceptional

14 Apr 2023

Karla

This hotel is beautiful. Great staff, very warm and helpful.

Leisure Family

4/10

Poor

07 Apr 2023

Eddie

Second time I stay at this property. Shocked by the low level of service overall. The property is gorgeous, but the experience is diminished by the lack of professionalism of the staff. EXTREMELY slow service, waited 30 min for a breakfast item (they just forgot to update us they just didn’t have it), mixed a regular milk order with a soy milk order (for somebody allergic, not a good idea), and I can go on and on.
Also; the pool was under renovation, and they just hid that line very well on Expedia so you really can’t see it when booking. Too bad; it could be a top hotel, it’s not because of the staff.

Business_and_leisure Friends

10/10

Exceptional

04 Jan 2023

John

Stunning Palace

Undoubtedly the best hotel on Lake Annecy, the staff living up to the expectations of a 5 star hotel - The hotel itself is stunning and views of the lake from the front of the hotel are outstanding. We enjoyed breakfast, lunch and dinner at the hotel and found all a delight, quality ingredients, beautifully presented and exceptional flavours.
On a more practical note, we drove up to the front of the hotel to unload and then parked our car in the free outdoor space a couple of minutes walk down from the hotel. Fabulous stay

Friends_and_family Family

10/10

Exceptional

27 Nov 2022

Vikas

Beautiful view

Leisure Family

10/10

Exceptional

17 Nov 2022

jane

A very special place

This is a beautiful hotel there were poor reviews left about the rooms , ignore those , it is renovated ..and the pool area is all new gorgeous indoor pool and steam bath . Location is amazing

Partner

10/10

Exceptional

21 Oct 2022

BAIO

IT WAS WONDERFUL ,THIS PALACE LOCATION IS SO BEAUTIFUL AND EVERYTHING WAS PERFECT

Leisure Family

10/10

Exceptional

20 Sep 2022

Fernando

wonderful hotel. the location is privileged. We rented bikes and drove around the lake, Just beautiful.

Leisure Partner

10/10

Exceptional

05 Oct 2021

Nicole

Magnifique

A beautiful hotel, with excellent service and a stunning location.

Friends_and_family Family

6/10

Pleasant

30 Sep 2021

Jason

The location and the building are simply spectacular. The rooms, however, are bare and run down.

Family

10/10

Exceptional

28 Jun 2020

armand

The place to go Around Annecy’s lake

Perfect Stay

Partner

6/10

Pleasant

15 Mar 2020

Verified traveler

View and location is excellent. However, the spa amenities are not working. The restaurants were not working. Could use a facelift. Old carpets. Old design/decor. Old bathrooms.

Leisure Partner

2/10

Poor

03 Jan 2020

Verified traveler

My worse hotel in years

I spend my life in five star hotels as I must constantly travel to visit my clients all over the world and sometimes for pleasure. But this hotel is the worse I have seen in my last 20 years. Have you ever heard of a five star with no restaurant, yes! They decided to close the restaurant at night without telling anyone. Every guest (I heard it was almost full) complained as the first restaurant outside the hotel is about 7kms out. Then we asked for room service (supposably 24/7 available) and we were told that no one was in the kitchen and we had to wait until 7pm (not good with a baby). Then we were forced to eat at the bar with a barman on its own with dirty floor and tables in between staff constantly moving furniture left over from lunch (in the bar). In brief, do not trust the pictures, do not trust the website, the hotel is falling a part and the staff has no idea of what they are doing. The rooms were ridiculously small with an old smell. They should close it down and start from scratch. Shame because the view and location is great but you better going there for a drive than staying. I recommend the hotel owner to take a proper management group like Fairmont, Hilton, Intercontinental, Hyatt. But please do not try to do it yourself as you obviously can't. See the picture of the intimate bar. Total disaster.

Friends_and_family Family

4/10

Poor

26 Sep 2019

Qi

The bed sheet was dirty; It had hair and stains on it. I had call the receptionist and he gave us a different room. The breakfast was expensive not matching the quality of the food.

Friends_and_family Family

10/10

Exceptional

19 Sep 2019

Verified traveler

Beautiful lakeside resort hotel. Staff was very friendly and helpful. Breakfast buffet had a great selection. Dinner at The View was excellent with a great wine selection.
Highly recommend if you’re planning on visiting Annecy.

Leisure Partner

10/10

Exceptional

13 Sep 2019

Verified traveler

A magnificent hotel in a stunning location. The rooms were very clean and the spa excellent. The staff were very friendly, helpful and professional.

10/10

Exceptional

28 Aug 2019

Kathryn

Amazing lake views

Amazing view of the lake from the room, lovely old building very nicely renovated. Will go back!

Partner

10/10

Exceptional

20 Jul 2019

Verified traveler

Perfect service , location, cleanliness and friendly staff

Leisure

8/10

Excellent

18 Jun 2019

Verified traveler

Beautiful location overlooking the lake though a bit difficult to access

Partner

4/10

Poor

14 May 2019

Kevin

Lovely location which you pay for

Beautiful views.,unfortunately Hotel was being worked on. No restaurant on Monday or Tuesday, which was disappointing having driven 500 miles to a top hotel

Partner

8/10

Excellent

16 Apr 2019

Verified traveler

Excellent location and service. Management can consider makeover and there were signs of its beginning. Overall a great property

Leisure Partner

10/10

Exceptional

18 Dec 2018

Verified traveler

Hotel is amazingly serene, clean and beautiful! It was everything that I’ve imagined my first experience in a Palace to be...and more! The staff was so wonderful and accommodating to our needs! The pool and sauna were just icing on the cake! We can’t wait to go back during the summer time so we can swim in the lake!

8/10

Excellent

22 Oct 2018

Philippe

Expensive but really nice.
The access to the indoorpool requires an outside walk, which is probably not nice in winter...

Partner

10/10

Exceptional

20 Sep 2018

Bruno

What are you waiting for?

Great location and a great hotel. Should’ve stayed longer. The lake view was definitely worth it. Also book the restaurant for dinner; great food!

Family

10/10

Exceptional

20 Sep 2018

Verified traveler

Exceptional

Exceptional view of Lake Annecy and excellent service

Partner

10/10

Exceptional

08 Sep 2018

christina

Beautiful setting,lovely helpful staff and excellent food

Partner

8/10

Excellent

25 Aug 2018

Richard

Fantastic hotel, great location. Front desk very helpful.

Family

10/10

Exceptional

22 Jul 2018

JB

Great Hotel

Location stunning, great lakeside bar area beautiful building and gardens

10/10

Exceptional

03 Jul 2018

Verified traveler

The hotel is a Palace. I felt like a king. Amazing.

8/10

Excellent

28 Jun 2018

Verified traveler

Location

Rooms were small and bad wifi

Family

10/10

Exceptional

24 Jun 2018

Susan

Very lovely.I thought may be a bit formal as here to relax. And do nothing.But was excellent.
Have already mentioned to family who would like to visit.Also to stay.

10/10

Exceptional

05 Apr 2018

sarah

Beautiful

Beautiful location, fabulous views. Stayed in a suite which was huge and decorated to a very high standard. The bed was extremely comfortable with quality linens. The children’s sofa bed was quite hard, but plenty big enough for 2 people. The restaurant served exceptional food but you paid for it! Communal areas well decorated alert from reception which looked a bit tired. Overall lovely hotel.

Family

8/10

Excellent

17 Sep 2017

Barbara

A stunning setting

Beautiful hotel in a stunning setting right on the lake . We had a lake view room with balcony. Comfortable bed, very powerful shower and a dressing room. We made use of the fabulous indoor pool and jacuzzi. The dinner was excellent and reasonably priced. The only issue we had was getting into the hotel grounds. The barrier was down and no one to let us in. We had to wait for some one to drive out before we could get in.

Partner

8/10

Excellent

31 Aug 2017

Tim

Amazing Views, Hotel is Fine

The view was amazing, since I paid a hefty extra sum for a lakeside room. The room was nothing special: a decent size but definitely dated, and no A/C. Felt like it should have been outfitted better for the amount I paid. The staff was generally very accommodating, although we did ask for a plate and knife that never came, even after a second call. The pool and lakeside lounge areas were nice, but it's a lot of outdoor stairs to get there (I didn't mind this, but other people might). Check-in and check-out were easy, and the restaurant was good.

10/10

Exceptional

23 Aug 2017

simon

Wow!

Amazing location on Lake Annecy. Our family room was luxurious and we also enjoyed the lakeside restaurant. Great for families.

10/10

Exceptional

23 Jul 2017

Soner

Quite and beautiful hotel

The hotel staff are very nice excellent location
The view is breathtaking great service.

10/10

Exceptional

05 Jul 2017

YVONNE YI NAN

Best location in Annecy

The hotel situated in the place location around the lake. Driving to Annecy is advised so you can enjoy the surroundings in depth. Fantastic view and facilities. Complementary mini bar (just beverages) was a nice touch.

The food quality of the beach restaurant and the breakfast can be improved.

Partner

8/10

Excellent

30 May 2017

Becky

Beautiful hotel in wonderful location , with views to die for. We will return 😊

8/10

Excellent

18 Mar 2017

James

Lovely hotel, few small issues

Staff are really friendly, and the hotel is lovely, but restaurant was a little overpriced, and transport links to get ANYWHERE were abysmal. Even if the hotel had invested in a fleet of bikes for customers to hire, it would have vastly increased my enjoyment of my stay.

Partner

10/10

Exceptional

01 Nov 2016

Ian

Excellent Hotel in a fabulous loction

Excellent room with Lake view. Separate Dressing Room, Bathroom and WC. Only thing lacking would be a washbasin in room with the WC. Swimming Pool area superb.

10/10

Exceptional

07 Oct 2016

Verified traveler

Lodging and Dinner at a Genuine Palace!

The restaurant at the hotel provided the finest gourmet food we enjoyed of all the places at ate. The food was incredible and the service was outstanding. The views of the lake from our table were amazing! It was one of the best dinner experiences we've ever had! I would strongly recommend this hotel and restaurant without hesitation. You won't be disappointed!

Partner

6/10

Pleasant

03 Sep 2016

stephen

Over rated hotel with little charm. Environs are great but the bedrooms are very mediocre. Tatty furniture, no artwork, no air-conditioning, no bedhead and not even a clock! The noise from the kitchens below made sleep difficult. Spent half the week getting away from wedding parties which meant space to sit by the lake was restricted. Would not bother staying here again - it looks better from a distance!

Partner

6/10

Pleasant

17 Aug 2016

Verified traveler

2 night break

Hotel looks wonderful from outside, excellent location BUT could be so much better inside.

6/10

Pleasant

02 Aug 2016

R

Sensational views\nHotel disappointing

Dated hotel in a fantastic location. Outdoor bar, restaurant was fully booked when we wanted to book a table but actually discovered it was closed

8/10

Excellent

11 Jul 2016

love to travel

Faded glory

We were very disappointed when we arrived, but after two days it was hard to leave. It is an old hotel in a wonderful location. There were very few staff and they were only somewhat helpful. The breakfasts were good but the view from the terrace was magnificent. The casual restaurant was better than expected. The rooms were dingy but the bathrooms were more than adequate. There is no air conditioning, but we were comfortable at night with the windows open. For a modest investment, this hotel could be delux.

10/10

Exceptional

28 Jun 2016

Tom

Beautiful views of the Lake

Staying at the Palace really started our European vacation off right. Less expensive than most of the Geneva hotel options and more beautiful. Close to the busy-ness and life of Annecy, but tucked away in a village where the locals stay out and picnic with each other till late in the evening. Our views of the entire northern end of the lake were charming to wake up to in the morning and say good-night to in the evening. We couldn't stop taking pictures!

8/10

Excellent

21 Jun 2016

Sarah

nice hotel in spectacular location

We spent one night at Palace de Menthon. The grounds were gorgeous, and the views were spectacular. The room itself was very plain, but it did the job. I have already recommended this hotel to friends.

10/10

Exceptional

17 Jun 2016

Verified traveler

Fantastic location and fantastic stay

Enjoyed it from the start. When you see the hotel in the distance it is inspiring. We had a lake view and it was worth it. Outside rather than underground parking is free.

10/10

Exceptional

15 May 2016

Carol

Beautiful hotel on Lake Annecy

Everyone at the hotel was very helpful, especially Anton in Reception. The grounds were in pristine condition. The staff in the restaurant at breakfast and dinner did whatever they could to please us: Pasquale at dinner and the young woman who served at breakfast were especially memorable. We were surprised and delighted with our stay at the Palace. The one thing they could not control was the weather. It was rainy three of the four days we were there but the sunset at dinner our first night was so spectacular that it made up for the other three.

6/10

Pleasant

28 Mar 2016

Fabrice

Great outside, rundown inside

A but disppointed, hotel looks so nice from outside + scenery but so run down. Was definitely not worth the detour.

6/10

Pleasant

13 Jan 2016

Jason

Save the money. Go somewhere else...anywhere else!

We splurged on this place and it was a major disappointment, especially since it was for our anniversary. The place looks amazing. The view, second to none. The rooms are nicely decorated. We know because we got to see 2 of them. The heat didn't work in the first one, plus I ran out of hot water. We stayed one night there before I couldn't handle the cold any more and called the front desk. To their credit, they sent someone immediately to look at it. We were told it didn't work and were moved. The second room wasn't any better. I again called the front desk and they offered to bring us a blanket. They didn't apologize or offer us anything (a blanket, really? it was freezing inside and out). We looked under the bed of the second room, making sure we didn't forget anything, and found thing left by previous guests (ugh!). I would have been more comfortable in a hostel.

Partner

8/10

Excellent

06 Sep 2015

Ana

Fantastic Location, Very Romantic

This is a very romantic place. We spent 2 nights and loved it. It is located right on the lake as shown on the picture. Our only complaint is that we got a lake view room and the view was limited to a small door. We were expecting a balcony but it wasn't, it was just a very narrow door. We paid a premium for that and it was a little disappointing. The hotel room itself was nothing special, it was the typical small, tight European type of room. If it were not on the lake, it would be just a regular room and nothing special. However, the location is magnificent and made up for the deficit. The breakfast is very pricey (18 Euros or about $20). So you are definitely paying for the ambiance since the restaurant is nicely located overlooking the lake (with large open windows all around). The parking is onsite and that was included. You should park on curve in front of the hotel to unload the luggage and then go and park since the park could be a hike, at the base of the hotel. We did the cruise tour from Annecy and got to see the hotel from the water, which was an amazing view.

Partner

10/10

Exceptional

22 Aug 2015

Bruno

Great waterfront location

Just an incredible view from our room over Lac d'Annecy. Hotel personnel was very friendly, recommended and helped us with dinner reservations at local restaurants. Room carpets are a little old but room was very clean and surprisingly large for a French hotel. The Park around the hotel (part of the hotel) was such an unexpected bonus. Just a wonderful stay overall

Partner

8/10

Excellent

24 Jun 2015

Gene

Beauty fil setting

The hotel is beautiful and the setting gorgeous. However there is No air conditioning in the room. Also The electricity went out in our room in the middle the night and the problem was not addressed in a timely manner. The plugs were difficult to attach our adapters to and some never did work. The breakfast buffet was way too expensive so we opted not to use it.

10/10

Exceptional

16 Jun 2015

Amy

Peaceful, elegant hotel experience

Wonderful ambiance.
Extremely helpful desk service.
Excellent meals.

2/10

Poor

03 Apr 2015

Lindsay

Great location shame about interior

The building and location are stunning. However, the rooms are small, dark and depressing. Don't be fooled by the exterior photos - if we hadn't paid upfront we would have left and found somewhere else.

10/10

Exceptional

22 Feb 2015

Darren

Visit is a MUST

Possibly the best place I have ever stayed its a stunning place with views out of this world cannot recommend enough. It was my second stay at this palace

Family

4/10

Poor

21 Sep 2014

Jonnybadback

Tired tradiotional, started well and went downhill

On arrival,nobody to help with our cases,being disabled after announcing ourselves at the security barrier we expected it.Room tiny even though expensive. Room partly refurbed but 2singles pushed together made the room overwhelmed bythe bed. Very Tired furniture scratched.Concierge took us to the spa in a buggy as cannot walk far. Very helpful. Great pool, but jaccuzzi too chlorinated.No drinks/café as closed down by the lake and spa. Breakfast from7.00-10.00,arrived9.10 staff already clearing away and we had to continually ask for items.Lack of selection& food had been'messed' about with.It was so obvious they did not want us there,& an terrible overpriced experience.Didn't dine in the only restaurant open as sveggie nothing on the menu for us.So ate out.Came back at9.00no power. My wife phoned, no maintenance staff. In a huge hotel this is inexcusable. This is hotel being run on lowest staff/guest ratio I have ever experienced. Front 'manager', was in a right tizz as to what to do.Moved to another room We had to ask for a torch as very dark in the room.Got to a room even more tired, and full of flies !! upwards of ten. Phoned again to be told no other rooms available, my wife had to demand another room.Finally after1-1/2hrs ended up in an room again tired. These experiences made this a really bad stay.At check out breakfast was taken off! Not impressed.Apart from the spa/pool this hotel needs more staff, better food&understanding/training in customer issues which arise.

Family

6/10

Pleasant

15 Sep 2014

Andy L

Outstanding location

A great stay in an impressively located hotel. The view was incredible. The food interesting (dinner tending to fusioned Chinese). Wonderful staff. The room although large, was sparsely furnished in poor quality, almost abused furniture in a poor style. This relates to it being a beach holiday environment I suppose. Good bed and bathroom though. No lift to private garage so a trek up and down stairs. Impressed to some extent but not by the lack of value for money.

6/10

Pleasant

31 Aug 2014

Sparky

Fantastic location but hotel needs an overhaul

Fantastic location and exterior of the hotel superb but inside, the hotel is in need of a serious overhaul, tired and shabby. Booked last minute and arrived for our one night stay to be greeted by unbelievably loud music. Turned out there was a private event which we weren't advised about so we couldn't enjoy the views from the bar, gardens and restaurant as they were shut. Very few options open on a Sunday evening in the village although we managed to find a great place thankfully. Event then finished at 8 but staff carried on tidying up outside our window until after midnight. A real shame as we could have overlooked the shabbiness of the hotel if we had been able to enjoy the location etc. We explained our disappointment the next day to Baghdad at reception. The service and care that he gave redeemed the hotel and we ended up feeling happier about our stay due to him. A great staff member. Please just give the hotel the love and care it so desperately needs in order to make it into a place worthy of its location and Palace name .

Partner

6/10

Pleasant

04 Aug 2014

Elizabeth

Could have been perfect.

This near perfect hotel experience was spoilt by a lack of service focused on the customers' needs. From the lack of offers to help with luggage, through the need to ask for all passwords to the lack of drinks available in the cocktail bar, the whoe experience was disappointing. Because it was raining we didn't want to use the open air lakeside bar but we're refused a wine list and most cocktails in the cocktail bar. Sad. A fabulous setting and hotel needs service to match I'm afraid.

8/10

Excellent

29 Jul 2014

Cindy

Beautiful hotel on the lake

We were not disappointed when we arrived at Palace de Menthon! Our room was rather small (we were not able to designate two beds on the website) so when we requested it at check-in there was not much available but the staff kindly found a double room for us. The outside restaurant was very nice, great food and wine, beautiful view of the lake. We were within walking distance to the small village of St. Bernard de Menthon, which was nice. The only disappointment (and this isn't the hotel's fault) was there was not any public transit (boats or vans) between the villages along the lake and Annecy. The roads being so busy and narrow we didn't want to drive but would like to have been able to venture into Annecy for a few hours. Otherwise, our stay was exceptional!

8/10

Excellent

25 Jul 2014

berks

top location

Stunning lakeside views from our room. Fantastic staff. Unfortunately it wasn't air conditioned so can be a challenge in hot weather. Restaurant downstairs on the lake had great food & the staff were super efficient & very friendly & made it easy to converse in broken French & English.

Family

6/10

Pleasant

12 Jun 2014

Verified traveler

Dull

Location I'd great . View is excelent but confusing inference . Dull atmosphere . No services . Every thing close early . No aircon . ....

Just the view .......

10/10

Exceptional

02 Jun 2014

Carol

Beautiful location and fantastic food.

We felt really special at this hotel. We had the pool and sauna to ourselves and felt like celebrities!

Partner

8/10

Excellent

11 May 2014

Verified traveler

great location, hotel worn out

10/10

Exceptional

09 May 2014

Keith

Great setting and lake views

This hotel exceeded our expectations, especially in regards to location, there was no part of the lake that we saw where we would have preferred to be. Menthon is colourful and attractive, retaining evening sun until it disappears over the mountains opposite. We economised by requesting garden view rooms, but the view from the front bedrooms is magnificent and is worth an extra spend. Even so, we had a view to the side and up to the mountain peaks with which we were well satisfied. The rooms were spacious, with a separate area for wardrobe and safe, plenty of storage space, and the bed was comfortable with a spotlessly clean duvet. The continental breakfast provided everything we needed, with beautiful fruit salad selection, various breads and teas/coffees. Restaurant staff could have been more welcoming, but possibly their grasp of English language was not up to it - my French certainly wasn't! Reception staff were very helpful, giving details of boats and advice on the area. Reception area at first impressions looked sparse, but perhaps it is appropriate for the type of building. We will certainly hope to return, the view from the hotel is magical, and the grounds are attractive with steps and paths through shrubs and borders. Unloading/loading the car can be done without negotiating any steps, taking the lift from the floor beneath reception, which avoided any heavy lifting. Altogether a very memorable experience.

10/10

Exceptional

08 May 2014

KW

Fantastic views

This is an amazing place to stay, especially if the weather is good because the views and contrasting colours of the lake and surrounding area of Menthon are beautiful. The hotel's position high up gives panoramic views. All aspects of this hotel were well up to expectations, although we economised with a garden view room and in hindsight a lake view room would have been worth the extra. Breakfast was excellent, and the room was comfortable, quality bathroom fittings and a superb shower. We hope to return!

Family

8/10

Excellent

06 May 2014

Petra

Amazing location with a fantastic view

We have stayed just one night on our way to the Alps, but can recommend this hotel - perfect location, amazing view to the lake Annecy and the mountains and Chateau St. Bernard...it all look like from a fairytale.

Family

10/10

Exceptional

23 Feb 2014

Nils

Beautiful location on the lake

Gorgeous location. Nice place to stop on the way to GVA.

Family

10/10

Exceptional

22 Aug 2013

Miro

Perfect place in good weather.A1 views.V.pleased

Top views good pool,good swim in the lake.close to Annecy

6/10

Pleasant

17 Aug 2013

Jewel

Spoilt by the noise at night

Would have rated higher apart from noise levels at night. As no A/C necessary to have window open at night( fair enough) BUT the staff are back and forth to the main entrance using golf carts on a gravel drive which causes constant disturbance. Our room was just above the entrance,impossible to sleep until 1p.m. Spoilt an otherwise pleasant stay.
The staff at breakfast need to ensure that the supply of eggs, croissants etc. are kept up- not leave it until everything is empty!