Novotel Annecy Centre

France , Annecy
ANNECY, 1 Place Marie Curie
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100 reviews shown

8/10

Excellent

12 Feb 2026

Adam

friendly, clean and great location

10/10

Exceptional

10 Jan 2026

Utkarsh

Great value at that price point. We were given a second floor room and could hear the trains, but it honestly wasn't as bad as everyone says it is. Slept just fine :)

4/10

Poor

11 Dec 2025

Eden

Amenities and s

6/10

Pleasant

05 Dec 2025

Kenji

Nothing can be improved.
When you receive a room in 2nd floor, asking receptionist to change a floor to higher level would be recommended if tou want to go to bed earlier

Business

10/10

Exceptional

20 Nov 2025

Chi

Great location and friendly staffs

6/10

Pleasant

03 Nov 2025

Paolo

Hotel very nice, room the same the biggest problem was the heat...missing. The front desk person even thought it was nice, he said that during this time they are not using the heat which I found hard to believe. In the morning the front desk person (a different one) said the the heat is working. I had to sleep fully dressed and was very uncomfortable. They should at least comp the room since I travel a lot and this should have been done with an apology.

Business Self

10/10

Exceptional

25 Jul 2025

Kinh-Tung

Just around the corner from the bus station, easy walk to centre and lake.

Leisure Family

10/10

Exceptional

09 Jul 2025

Diana

Good stay

The room was a decent size and clean. Location was great with Old Town, shopping, dining, train station within a short walking distance.

Friends_and_family Family

10/10

Exceptional

07 Jul 2025

Diana

Good hotel

Great location, fun lobby, rooms were a good size and clean

Friends_and_family Family

10/10

Exceptional

02 Jul 2025

Kristin

Clean room with friendly staff. minute walk to down town, shopping, lake and train.

Leisure Family

8/10

Excellent

30 Jun 2025

Catherine

Bright modern hotel with nice clean rooms
Good TV and bathroom
Comfy bed
We had breakfast on 3rd morning and it was dreadful
Hot food was all cold
I reported the eggs which were not even cool but COLD
She replaced them but the second lot was no better
Who wants cold scrambled eggs
There was choice of cold meats & cheeses but as a Diabetic eggs are my go to safe dish
It was going to cost €40 for 2 so I had it taken off my bill

Leisure Partner

8/10

Excellent

25 Jun 2025

Claudia

We had a great stay at this comfortable and modern hotel, perfectly located in the heart of Annecy. The convenience of on-site parking was a huge plus, especially for exploring the city and surrounding areas such as Chamonix, Geneva and Yvoire. The rooms were clean and well maintained, with comfortable bedding that made for restful nights. The bathrooms were a good size, functional, and spotless, which we really appreciated.

The staff was friendly, professional, and bilingual, which made communication easy and our stay even more enjoyable.

The only minor downside was the air conditioning — despite our efforts to adjust the settings, the room stayed warmer than we would have liked. That said, the staff was attentive to our concerns and did their best to assist.

Overall, this hotel is an excellent option for anyone visiting Annecy who values comfort, location, and good service.

Leisure Family_with_children

10/10

Exceptional

21 Jun 2025

Tsz Ying

Nice staff and environment
Good location

Leisure Partner

10/10

Exceptional

12 Jun 2025

Alain

Good location. If you drive you don’t have to go deep in town to get to the hôtel and you are at 5 minutes walking distance of the action.

Partner

8/10

Excellent

09 Jun 2025

Marcelo

Convenient but not beautiful, a hotel on the top of a train line. Close to old Center, walkable to main attractions of the city

8/10

Excellent

09 Jun 2025

Jian

Very kind staff and good location.

Friends_and_family Family

10/10

Exceptional

02 Jun 2025

Lewis

Excellent property and a great location to see the local beautiful areas of Annecy. Staff were friendly and rooms were very spacious offering good facilities.

Leisure Partner

10/10

Exceptional

28 May 2025

Janet

Very friendly welcome on arrival - very helpful- lovely room - wonderful breakfast - great location, we will return again one day .

Leisure Partner

10/10

Exceptional

19 May 2025

Qinghai

So good even no way to find issues😎

8/10

Excellent

08 May 2025

Verified traveler

Decent hotel

Nice location. Train runs right under hotel but stops around 11 pm

Friends_and_family Family

10/10

Exceptional

07 May 2025

colleen

Central hotel next to the train station and old town. Very clean, warm and spacious. Planning on returning here next year.
Spa was good, although busy. Lovely balcony to sit out on and relax in the evening.

Leisure

10/10

Exceptional

13 Apr 2025

Ammar Asim

Great hotel and facilities but the rooms were a bit small

Leisure Family

2/10

Poor

26 Jan 2025

Siew Heong

The front desk was not professional when servicing our check in, was checking in multiple groups at once which took an extra 30 minutes for everything to be processed

10/10

Exceptional

23 Jan 2025

Nikki

Favourite place to stay in Annecy

Comfortable beds and big family room. Very clean and great location for walking into Annecy.

Friends_and_family Family

10/10

Exceptional

24 Oct 2024

Erandeni

Really nice hotel, close to the old area.

10/10

Exceptional

14 Sep 2024

Dean

A typical Novotel. Nice room but nothing special. Beautiful town with so much history we will be returning

Partner

10/10

Exceptional

02 Aug 2024

Vostanik

It’s located on top of the train station. Close to all shipping areas. Got the hotel for one day. I told the front desk I was only there for 6 hours and if they can accommodate me with the hotel before 3 pm and they said no. The time was 1pm. The hotel was spacious and it was clean.

Leisure Family

10/10

Exceptional

31 Jul 2024

Monica

Great staff and great accommodations. Will definitely stay here again.

Leisure Family_with_children

10/10

Exceptional

27 Jul 2024

VINEET

The property is nicely situated close to the city centre and shopping mall to buy things

Leisure Family

10/10

Exceptional

26 Jul 2024

Melissa

Great location. Super helpful staff. Spacious room.

Leisure Partner

8/10

Excellent

20 Jul 2024

Shannon

Comfortable stay

Great welcome at check in. Easy to walk to the old town and right next to the train station. There was a little bit of train noise but not disruptive. The parking garage doors were too small for our larger car to fit through so we ended up using the adjacent underground garage, which ended up being less expensive than the hotel parking. Clean room, comfortable bed. Nice to have air conditioning in the very warm weather.

Friends_and_family Family

8/10

Excellent

29 Jun 2024

Alistair

Nice well managed hotel which is very close to the railway and bus station and a short walk to the town centre. Good food and a decent bar.

Business Self

10/10

Exceptional

07 May 2024

Alistair

The staff at the hotel were all super helpful and friendly. The check in/out was simple and efficient. The room was quiet and comfortable.

The bar staff were exceptionally good, and encouraged me to practice my French on them. The food in the restaurant was also very good, the service was very good.

Business Self

8/10

Excellent

03 Mar 2024

Wael

Perfect location in center of the town

Leisure Family_with_children

10/10

Exceptional

11 Feb 2024

Fiona

Great weekend stay. The beds were very comfortable. Convenient location for Annecy and links to other locations. Breakfast had plenty of options.
I would recommend.

Leisure Partner

8/10

Excellent

26 Oct 2023

Yang

Front desk staff helpful

Business

10/10

Exceptional

20 Sep 2023

Peter

Good value. Location convenient. Staff friendly. Breakfast good.

Leisure Self

4/10

Poor

06 Sep 2023

Verified traveler

The room was directly OVER the railway station tracks. So, noisy. The hotel was generally tired in its appearance. The staff were fine, but not that professional in their overall abilities. There was no parking available when we arrived. The gentleman behind the desk in the t shirt eating a sandwich directly us to a parking lot a 10 minute walk away. The a/c controller did not work and the internet was very very slow. The breakfast in the morning was generally good. Overall very disappointing!!!

Leisure Family

10/10

Exceptional

03 Sep 2023

Astrid

Whatever I asked the staff to fix in the room, they did immediately, so I could enjoy my stay

Leisure Friends

4/10

Poor

06 Feb 2023

Jason

Just short and rude. We spoke french but they simply didnt want to let us. Asking for charges that were included. No coffee in room.

Friends_and_family Family

4/10

Poor

29 Aug 2022

Audrey

The Novotel was well located in the middle of town, close to the shopping area. I was very disappointed with the service. We got to the room late and when I asked for help opening the pullout chair, which was not easy, the initial answer was that the maid service was gone. Someone came quickly, but we had to make the extra bed ourselves. We also did not get enough towels. The hotel parking was terrible. I would recommend going straight to the railway station parking. Nobody asked us about our stay when we checked out. It was not a four star service.

Leisure Family

4/10

Poor

21 Aug 2022

Morris

Check in time was very late at 5 pm and the room was over a railway line which was very noisy when a train passed.

Leisure Partner

10/10

Exceptional

26 Jul 2022

ayman

All is good

Leisure Family

2/10

Poor

22 Jul 2022

LAI Yin

never stay again

The reception is worse, never stay again

Friends_and_family Family

8/10

Excellent

22 Jun 2022

Ahmed

Very nice hotel. Location is excellent and walkable to many attractions. The first night, we had concern with A/C (hot). Spoke to the reception/management & truly was awesome experience; they were welcoming & understanding; within couple of hours moved us to a new room with better A/C. I highly recommend this place, excellent customer experience, great location. We want to thank the team there, the guys at the bars & Ms. Lucilla specially.

Friends_and_family Family

10/10

Exceptional

13 May 2022

Mala

Very clean. Efficient staff at reception. Friendly. Wonderful location.

Leisure Friends

10/10

Exceptional

26 Dec 2021

Aleksandra

Nice place to stay but close to train station so a bit noise from time to time.

Leisure Family_with_children

6/10

Pleasant

12 Dec 2021

Real

Restaurant was fully booked and could not eat there and everything else around there was also fully booked. Just because you were a Hotel guest they would not accommodate us. They would not let us checkin before 3 pm even though the hotel was not that busy.

Business Self

8/10

Excellent

24 Aug 2021

Mourad

This hotel is clean; in mint condition offer all on site and perfectly located minutes away from downtown, restaurent, shopping and and activities around the lake

Leisure Partner

8/10

Excellent

19 Aug 2021

Faisal

comfortable

Nice comfortable

Friends_and_family Family

10/10

Exceptional

29 Jul 2021

David

Great location and hotel, helpful staff and generous breakfast.

Friends_and_family Family

8/10

Excellent

06 Apr 2021

Verified traveler

Ok but with improvement opportunities

Nice business hotel, good bedroom (417) in the corner and close to Annecy center. Staff could improve their atitude, namely during check out.

Partner

6/10

Pleasant

26 Mar 2021

Verified traveler

Don't stay here if you're a light sleeper.

This hotel is ABOVE where the train goes from the station. That is to say - the train goes directly underneath the hotel. We were on the 4th floor and from 4am every time a train went underneath the hotel SHOOK and it was extremely noisy as the train then goes into a tunnel opposite the bedroom windows! When we mentioned this in the morning even the receptionist said 'I do wonder what the architect was thinking'. It's a good location but the entrance is at the back so it's actually not super easy to get to.

Partner

8/10

Excellent

13 Sep 2020

Mikhail

Nice place

Very nice hotel. Big spacious rooms. A lot of options for breakfast. Tiny parking - if I would had a bigger car, I would not even get through garage door.

Friends_and_family Family

8/10

Excellent

18 Sep 2019

Verified traveler

Room is nice and clean. Easy walk to the old town. Parking lot not high enough to park minivan. Front desk didn’t give right direction to park the car outside

Leisure Friends

8/10

Excellent

12 Sep 2019

Verified traveler

Room was average size but very comfortable. Large TV was a plus.

The restaurant had an \"eclectic\" but very limited menu...only ate there once.

Leisure Partner

10/10

Exceptional

26 Aug 2019

Verified traveler

Great for families and central location. Staff very helpful.

Leisure Family_with_children

6/10

Pleasant

14 Aug 2019

Verified traveler

Upon check in, our room was not ready. I was told they’d phone me when iit was, no call was made. The following day, the room took all day to clean. Returned at 4pm to find our room still had. It been cleaned so had to wait down stairs until it was.
The outside area of the hotel has some real potential but as it stands has been left to grow. The hotel would benefit from a pool area there - has the space but not the vision.
Disappointed for. a Novotel hotel.

Leisure Family_with_children

10/10

Exceptional

12 Aug 2019

Verified traveler

Didn't like the key cards as had to change mine 4 times on arrivsl as it would not work and once the next morning.
Staff were very friendly and polite and the buffet breakfast was superb with a vast array of items.

Leisure Friends

8/10

Excellent

11 Aug 2019

Tali

We took the superior room for 2 adults and 2 children. the room was good but a little small for 4. very clean.
the hotel is renovated nicely.
The staff is very nice, kind and helpful.
the location is excellent. in a few minutes walk from the center.
Parking in the hotel is not free and you cannot park a car above 1.9 meter.

Leisure Family

10/10

Exceptional

09 Aug 2019

Verified traveler

Great location in the centre of Annecy, the old town and the lake 5 minutes walk away.
Staff very friendly and helpful, an ideal hotel for families on holiday.

Leisure

8/10

Excellent

30 Jul 2019

Verified traveler

Comfortable and good location both for the station and the town

Leisure Family

10/10

Exceptional

23 Jul 2019

Verified traveler

Ficamos na suíte muito espaçosa ideal pata familias

Friends_and_family Family_with_children

8/10

Excellent

03 Jul 2019

Lisa

The rooms were nicely renovated, but small. The staff was friendly. The breakfast was good. The parking is very limited and difficult to navigate even in a compact car.

Leisure Family_with_children

10/10

Exceptional

30 Jun 2019

Verified traveler

This is modern hotel in a city where most properties are charming, beautiful and not up to date. Here you can get good AC, outlets in all the right places, a modern updated bathroom and the convenience of being next to the train station.

Leisure Partner

8/10

Excellent

01 Jun 2019

Verified traveler

Liked the inside reception decor.
Not keen on having no sink in seperate toilet.
Liked breakfast but had to ask for more plates and tea strainers and lots of tables not cleared.

Leisure Family_with_children

8/10

Excellent

19 May 2019

Mark

Very difficult to check in with the car - no clear way to stop. I ended up entering the parking garage as the only way to do it.

Leisure Partner

2/10

Poor

12 Feb 2019

Catriona

Disappointing and hugely overpriced

We were exceedingly disappointed with the novotel annecy Centre. The pics which we saw online when we booked were of a modern and clean hotel. It transpired that the family room was in desperswneed of renovation and indeed that there were renovation works ongoing with a constant banging directly above our room during the day. Furthermore the room as situated directly above the railway line. This was not clear when we booked. Not the standard I'd expect having paid a considerable price for the room. We will not return.

Family

4/10

Poor

05 Jan 2019

Niveen

Fine

For sleeping and getting around only

Family

4/10

Poor

04 Jan 2019

Leo

Hotel is under construction and most of the facilities are temporary. Room was a bit small for four people (2 adults and 2 kids).

6/10

Pleasant

25 Dec 2018

Verified traveler

Hotel is undergoing renovations so facilities weren't quite as good as hoped. Staff were pleasant and helped to make up for the shortfall in hotel conditions.

4/10

Poor

20 Sep 2018

dan

old hotel the room was ugly breakfast was poor the staff was kind but can not do nothing.

10/10

Exceptional

23 Aug 2018

Leanne

Great hotel for a good price

We were very pleased with this hotel. It was a great price and in a good location, just a short walk to the heart of Annecy. It was also a very brief walk from the bus and train station, making it very convenient as we traveled via train to Annecy. The front desk staff were very friendly and spoke English, which was helpful considering we don't speak much French! The hotel was also quiet and family friendly. We traveled with our 12 year old and 4 year old sons and the hotel worked great for us. We stayed in an executive suite as it slept 4 in one room. The breakfast was good and free for the kids. For adults it was 13 euros per person. Overall the hotel is in very good condition with new and modern looking finishes and furniture. I definitely recommend this hotel.

Family

6/10

Pleasant

17 Aug 2018

Nick

Close to centre

Room tired air con no good. Staff nice location good.

10/10

Exceptional

09 Aug 2018

Marc-Andre

Great

Great

Family

8/10

Excellent

07 Aug 2018

Donald

Comfortable

A comfortable hotel with a spacious room and modern bathroom. Good breakfasts.

10/10

Exceptional

03 Aug 2018

Rich

Annecy short break

We had a great few days at Novotel Annecy. Yes the decor is a little dated, but our room was was clean and the facilities were as you would want. Staff were friendly and helpful. The best bit about the hotel for us was it’s location, it was a 10 min stroll to the heart of the old town.

8/10

Excellent

23 Jul 2018

Verified traveler

Fine hotel in walkable location. Clean and comfortable. Parking is absurdly tight

8/10

Excellent

06 Jul 2018

Verified traveler

Great location, nice hotel

Hotel is five minutes walk from train station, ten minutes walk from old town. Staff was welcoming and helpful, breakfast was good.
Our room for four people was nice.

10/10

Exceptional

22 May 2018

Leif

fine place difficult to find

everything ok, but difficult to find the hotel bec og one way roads

Family

8/10

Excellent

05 Apr 2018

Gloria

Great position

Just the lift too slow, breakfast is good and lots of choices. Close to old town in few mins walk. Like the bed and pillow.

6/10

Pleasant

19 Nov 2017

Steven

Decent hotel for short stay

Noise from train station bad. Staff were nice and helpful

10/10

Exceptional

19 Sep 2017

Ayse

Very nice and comfortable

Our stay in Novotel Annecy was very comfortable. Friendly staff, nice and clean rooms. Close to the centre of town and transport amenities.

8/10

Excellent

07 Sep 2017

Shlomo

Simple Hotel

Not for long stay

Partner

4/10

Poor

23 Aug 2017

Verified traveler

2 star hotel in a 4 star rating

first the hotel has a weird separated toilet which is not so convenient, the the house keeping is the worst i have ever seen, didn't clean the room, didn't put towels and the room wasn't clean to be honest they didn't even bother to make the bed, the breakfast has an egg station but you have to make it for yourself never seen that before

the location isn't so good, its at the end of Anncey shops and restaurants which adds 5-10 minutes walk from the nearest restaurant or shops, around 15 minutes walk from the lake, the parking is more expensive than the pubic one if you leave your car for the whole stay which is what you should do since everything in anncey is walking by

10/10

Exceptional

23 Aug 2017

Verified traveler

Nice well located hotel

The place is convenient located by the train station. The service personal is very friendly and helpful

6/10

Pleasant

31 Jul 2017

Alhazmi

be aware of this old hotel

well the stay was pleasing but the location wasn't good as it is kind of far from Annecy old town which results in walking 5 to 10 minutes to get to the lake, they had for some reason a separated toilet and the breakfast was weird because they ask you to do your eggs by yourself overall this isnt a 4 star hotel and i n anncey there is many 3 star hotel with much better experiance

8/10

Excellent

29 Jul 2017

Jack

Location good but trains not so good!

Within walking distance of old town. Trains ran underneath property!

Family

6/10

Pleasant

28 Jul 2017

Verified traveler

Annecy

Juatv spend a night stay transit. Close from the train station. Average about everythings.

8/10

Excellent

17 Jul 2017

Jose

comfortable, well situated, friendly, difficult to get to the front entrance, no one to help you bring your luggage, parking extra charge

Partner

10/10

Exceptional

11 Jul 2017

Mary

Fine hotel very near the airport.

The hotel shuttle to and from the hotel Is a great help. The hotel is modern
and very comfortable and convenient.

10/10

Exceptional

27 Jun 2017

John

Really liked the fair trade products in the bathroom

Family

8/10

Excellent

18 Jun 2017

Randy

Annecy

We spent two nights here with friends. The hotel and services were excellent and the location was within walking distance of the lake and center.

Family

6/10

Pleasant

13 Apr 2017

Verified traveler

walking distance to the old town (2nd floor right above the train station railway tracks !)

Family

6/10

Pleasant

04 Apr 2017

Yousef

Anncey novotel.center

The staff are very friendly and helpful.
Location is great.

8/10

Excellent

15 Mar 2017

Verified traveler

Great location next to gare sncf

Location by rail station was perfect. Walk to both bus and train from hotel. Walk to old town too

8/10

Excellent

17 Feb 2017

Verified traveler

Nice hotel

Nice hotel close to all facilities. Wi-fi was extremely poor though

8/10

Excellent

16 Feb 2017

Roger

It was a wonderful weekend with the family , only one night at Novotel but it is to repeat. The Hotel was 10 mn walking from the old city, comfortable and clean .

Family

6/10

Pleasant

12 Feb 2017

Lucinda

Good location but a bit run down in parts

Great location, attentive staff, tired grubby bathroom and one tea bag for a family room of 4.

Family

10/10

Exceptional

28 Jan 2017

joel

Great room with an interesting view!

The reception staff I spoke to were friendly and helpful. The room was very clean and well maintained - it all looked quite new. The bed was comfortable although I thought the foldout bed's mattress was a little thin. My daughter said it was fine. It was only a short walk to the old part of Annecy and obviously very convenient if you're traveling by train. I didn't realise the hotel actually straddled the tracks. Sheldon would love the view we had from the window but would have been disappointed with the sound. The sound proofing meant that the train noise was a very distant rumble.

Family