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Best Western Plus Hotel Carlton

Annecy · France

Rue Des Glieres, 5View location

8.6/10Excellent981 Reviews
Cleanliness9.2/109.2
Service8.8/108.8
Comfort8.2/108.2
Condition8.6/108.6
Location9.0/109.0
Neighborhood8.8/108.8
Value8.0/108.0
Amenities9.2/109.2
See all ratings
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Hotel Carlton

Just outside the Medieval City, the Best Western Plus® Carlton Hotel is ideally located in the heart of the town, just a stone throw away from the breath taking panorama of the Annecy Lake and its mountains. The hotel is entirely air-conditioned.

Our 55 personalized bedrooms combine elegance and refinement along with modern amenities. We have Wi-Fi Internet access, mini bar, and satellite TV, which is an ideal venue for business or leisure trips.

Start your day with an American breakfast buffet in our restaurant or order breakfast in your room both for a fee. Relax and unwind in our lounge & bar at any time of the day and into the evening. Private Parking. Enjoy your stay.

Read more about this hotelShow less

Best Western Plus Hotel Carlton is in the heart of Annecy, within a 10-minute walk of Notre-Dame-de-Liesse Church and Lake Annecy. This hotel is 0.2 mi (0.3 km) from Thiou and 0.4 mi (0.7 km) from Centre Commercial Courier.

Make yourself at home in one of the 55 individually decorated guestrooms, featuring minibars and espresso makers. 26-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Parking height restrictions apply Green Key (Foundation for Environmental Education) Noise-free rooms not guaranteed LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 20 Pet max weight (per pet) in lb is 44

Cleaning and safety

Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 01 May.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card or passport at check-in.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
    • This property accepts credit cards and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 11 for children
    • Covered self parking fee: EUR 24 per day
    • Pet fee: EUR 12 per pet, per day
    • Late check-out fee: EUR 200.00

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

Nearby attractions

Notre-Dame-de-Liesse Church 0.4 km / 0.2 mi
Thiou 0.4 km / 0.2 mi
Centre Commercial Courier 0.4 km / 0.3 mi
Lake Annecy 0.5 km / 0.3 mi
Palais de l Ile 0.5 km / 0.3 mi
Théâtre Bonlieu 0.6 km / 0.4 mi
Centre Bonlieu 0.6 km / 0.4 mi
Church of St. Francis 0.6 km / 0.4 mi
Annecy Castle 0.6 km / 0.4 mi
Church of St. Maurice 0.6 km / 0.4 mi
Jardins de I'Europe 0.7 km / 0.4 mi
Amours Bridge 0.8 km / 0.5 mi
Conservatoire Art et Histoire 1 km / 0.6 mi
Basilique de la Visitation 1.3 km / 0.8 mi
Plage des Marquisats 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 57
  • Number of floors (main building): 7
  • Twin rooms: 6
  • Double rooms: 51
  • Suites
  • hotel
  • American Express
  • EC
  • JCB
  • Diners Club
  • MasterCard
  • Visa
Show 53 more facilities & services
  • Maestro
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Ski slopes
  • Entertainment Area
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Local and international callsExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Medical serviceExtra charge
  • Multilingual staffExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Newspaper stand
  • Bicycle storageExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Electric kettle
  • CaféExtra charge
  • BarExtra charge
  • Non-smoking area
  • Air conditioning in Restaurant
  • Breakfast room
  • PrinterExtra charge
  • PhotocopierExtra charge
  • FaxExtra charge
  • Green Key (FEE)
  • Breakfast buffet
  • Continental breakfast
  • Snacks
  • LGTBIQ friendly
  • Deposit on arrivalExtra charge
  • Identification card at arrival
  • Non-smoking establishment
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Single-Use Plastic Free
  • Sustainable building
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVE • 5 m²TWN.EJ-1
    TWIN EXECUTIVEPhoto unavailable4 photos

    Best Western Plus Hotel Carlton

    TWIN EXECUTIVE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDS • 1 Bedroom • 16 m²DBL.2B
    DOUBLE TWO BEDSPhoto unavailable4 photos

    Best Western Plus Hotel Carlton

    DOUBLE TWO BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Room amenities

    • Internet access
    • TV
    • Hairdryer
    • Shower: 1
    • Cable TV
    • Satellite TV
    • Welcome pack
    • Make-up mirror
    • Slippers
    • Bathrobes
    • Toiletries
    • 220V power supply
    • Turndown service
    • Wi-fi
    • Balcony
    • Housekeeping
    • Electric Kettle: 1
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Minibar

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PRESTIGEDOUBLE • PRESTIGEDBL.PT

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    DOUBLE PRESTIGE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PRESTIGE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVE QUEEN BEDDouble or Twin • EXECUTIVE QUEEN BEDDBT.EJ-QN

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    Double or Twin EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLASSICSINGLE • CLASSICSGL.AS

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    SINGLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    Double or Twin CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN BED NON SMOKINGDouble or Twin • QUEEN BED NON SMOKINGDBT.NM-QN

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    Double or Twin QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PRESTIGEDOUBLE • PRESTIGE • 19 m²DBL.PT-1
    DOUBLE PRESTIGEPhoto unavailable4 photos

    Best Western Plus Hotel Carlton

    DOUBLE PRESTIGE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    PRESTIGE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PT-1

    Room amenities

    • Bathroom: 1
    • Hairdryer
    • TV
    • Internet access
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Balcony
    • Wi-fi
    • Cot on demand
    • Turndown service
    • 220V power supply
    • Hydro-massage bath
    • Bathrobes
    • Slippers
    • Welcome pack
    • Satellite TV
    • Cable TV
    • Housekeeping
    • Electric Kettle: 1

    Facilities with extra charge

    • Minibar
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 19 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable3 photos

    Best Western Plus Hotel Carlton

    DOUBLE QUEEN SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Desk
    • Electric Kettle: 1
    • Dining Area
    • Housekeeping
    • Cable TV
    • Welcome pack
    • Make-up mirror
    • Cot on demand
    • Turndown service
    • 220V power supply
    • Toiletries
    • Bathrobes
    • Bathtub or Shower allocation on arrival: 1
    • Wi-fi
    • Balcony
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Slippers
    • Minibar
    • Internet access
    • TV
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin COMFORTDouble or Twin • COMFORTDBT.OM

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    Double or Twin COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 13 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable5 photos

    Best Western Plus Hotel Carlton

    DOUBLE WITH DOUBLE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Internet access
    • Hairdryer
    • Shower: 1
    • Electric Kettle: 1
    • Housekeeping
    • Cable TV
    • Satellite TV
    • Welcome pack
    • Make-up mirror
    • Desk
    • Toiletries
    • 220V power supply
    • Turndown service
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Minibar
    • TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN COMFORTTWIN • COMFORTTWN.OM

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    TWIN COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BEDDBL.EJ-QN

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    DOUBLE EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE EXECUTIVETRIPLE • EXECUTIVETPL.EJ

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    TRIPLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin ECONOMY NON SMOKINGDouble or Twin • ECONOMY NON SMOKINGDBT.EY-NM

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    Double or Twin ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PRESTIGESINGLE • PRESTIGESGL.PT

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    SINGLE PRESTIGE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PRESTIGE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVE NON SMOKINGTWIN • EXECUTIVE NON SMOKINGTWN.EJ-NM

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    TWIN EXECUTIVE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVE • 19 m²DBL.EJ-2
    DOUBLE EXECUTIVEPhoto unavailable4 photos

    Best Western Plus Hotel Carlton

    DOUBLE EXECUTIVE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-2

    Room amenities

    • 220V power supply
    • Turndown service
    • Wi-fi
    • Internet access
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Electric Kettle: 1
    • Dining Area
    • Housekeeping
    • Cable TV
    • Satellite TV
    • Welcome pack
    • Make-up mirror
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Terrace
    • French Balcony
    • Bathtub or Shower allocation on arrival: 1
    • Hairdryer
    • TV

    Facilities with extra charge

    • Minibar
    • Tea and coffee making facilities
    • Balcony

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PRESTIGERoom • PRESTIGEROO.PT

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    Room PRESTIGE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PRESTIGE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE COMFORTSINGLE • COMFORTSGL.OM

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    SINGLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVE • 1 Bedroom • 19 m²DBL.EJ-3
    DOUBLE EXECUTIVEPhoto unavailable4 photos

    Best Western Plus Hotel Carlton

    DOUBLE EXECUTIVE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-3

    Room amenities

    • Safe
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Internet access
    • TV
    • Plug adaptor
    • Make-up mirror
    • Slippers
    • Desk
    • Toiletries
    • 220V power supply
    • Wi-fi
    • Direct dial telephone
    • Hairdryer
    • Individually adjustable heating

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOUSE QUEEN SIZE BEDHOUSE • QUEEN SIZE BEDCTG.QN

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    HOUSE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: CTG.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN RUN OF HOUSETWIN • RUN OF HOUSETWN.RO

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    TWIN RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PRESTIGEDouble or Twin • PRESTIGEDBT.PT

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    Double or Twin PRESTIGE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PRESTIGE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 1 Bedroom • 16 m²DBL.NM-QN
    DOUBLE QUEEN BED NON SMOKINGPhoto unavailable4 photos

    Best Western Plus Hotel Carlton

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Room amenities

    • Minibar
    • Electric Kettle: 1
    • Soundproof room
    • Housekeeping
    • Cable TV
    • Satellite TV
    • Welcome pack
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • 220V power supply
    • Turndown service
    • Wi-fi
    • Balcony
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Internet access
    • TV
    • Hairdryer
    • Bathtub or Shower allocation on arrival: 1
    • Bathroom: 1

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    TWIN EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE EXECUTIVESINGLE • EXECUTIVESGL.EJ

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    SINGLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORT • 1 Bedroom • 16 m²DBL.OM-1
    DOUBLE COMFORTPhoto unavailable5 photos

    Best Western Plus Hotel Carlton

    DOUBLE COMFORT

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM-1

    Room amenities

    • Bathtub or Shower allocation on arrival: 1
    • Hairdryer
    • TV
    • Internet access
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • French Balcony
    • Wi-fi
    • Turndown service
    • 220V power supply
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Welcome pack
    • Cable TV
    • Housekeeping
    • Electric Kettle: 1

    Facilities with extra charge

    • Minibar
    • Tea and coffee making facilities
    • Balcony

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMY NON SMOKINGDOUBLE • ECONOMY NON SMOKINGDBL.EY-NM

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    DOUBLE ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Best Western Plus Hotel Carlton

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus Hotel Carlton

8.6
Excellent
981 Reviews
Cleanliness
9.2 /10
Service
8.8 /10
Comfort
8.2 /10
Condition
8.6 /10
Location
9.0 /10
Neighborhood
8.8 /10
Value
8.0 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
17 Jul 2026
Paul
Good location; parking availability; air conditioning a significant bonus.
Partner
10/10
Exceptional
16 Jul 2026
Dawn
From the warm welcome to the super comfy bed our stay was excellent. Convenient, within easy walking distance to the local amenities.
Partner
10/10
Exceptional
11 Jul 2026
David
Great hotel loved it old building newly refurbished
Partner
8/10
Excellent
01 Jun 2026
Kim
We stayed two nights in a queen room with balcony.
The hotel is in a great location. Staff were polite and everything was clean.
Our room was ok although it could do with some updating. The shower was very poor.
Overall, I’d probably stay again for a very short stay and a reasonable price.
Friends_and_family Family
10/10
Exceptional
28 Apr 2026
Janis
Condition, great balcony and view, convenient location. Great breakfast with plenty of variety. Nice staff.
Partner
10/10
Exceptional
02 Mar 2026
Mauricio
We stayed in Annecy for one day on the way from Geneva to Courchevel. The hotel is very conveniently located in front of the train station and a short walk from Old Town Annecy. The staff is kind and helpful. The rooms are clean and well maintained. Highly recommended!
Partner
10/10
Exceptional
14 Oct 2025
Robert
Wonderful
Leisure Partner
10/10
Exceptional
22 Sep 2025
Christopher
Wonderful place to stay when visiting Annecy. Well positioned and quiet.
Leisure Family
10/10
Exceptional
20 Sep 2025
THOMAS
Great staff. Very helpful.
Leisure Partner
10/10
Exceptional
18 Sep 2025
Anne

Wonderful stay

Beautiful hotel, wonderful location, great service, loiovely breakfast
Partner
10/10
Exceptional
15 Sep 2025
Anna
This wS just one night stay. Walking around the city.
Leisure Family
10/10
Exceptional
12 Sep 2025
Ana
Clean, courteous and convenient!
Leisure
10/10
Exceptional
21 Aug 2025
Alexander
Very friendly and helpful staff, very close to the Hauptbahnhof (main railway station) but also walkably close to the medieval town centre. Highly recommended.
Leisure Self
10/10
Exceptional
19 Aug 2025
Raymond

Jose is a concierge rockstar!!

Amazing experience from the start at the concierge desk with Jose. Great personality, professionalism, friendliness! Ask him for a map of suggested areas of interest and unsafe areas of the city, and ask him for \"staff's pick\" of restaurants. It is extremely helpful. All staff members were friendly and helpful, but Jose went above and beyond expectations! Hotel is conveniently close to train and bus station, and popular tourist attractions.
Friends_and_family Friends
10/10
Exceptional
27 Jul 2025
Tracey

Annecy we’ll be back

The hotel was in a perfect location as it was very close to the train station
Partner
10/10
Exceptional
12 Jul 2025
Matthew

Great Hotel Close to Train Station

I really liked my stay here. It was very close to the train station. Super clean and elegant.
6/10
Pleasant
05 Jul 2025
D T
Hotel is ok for a short stay. Very small rooms but that was known. Good aircon and location. Shower has no door and water goes all over the bathroom (which is tiny). Also no conditioner or proper hair shampoo just a shampoo/shower gel combo.
Partner
10/10
Exceptional
17 Jun 2025
Maria
Wonderful Hotel!!
Leisure Partner
8/10
Excellent
14 Jun 2025
Donna
Friendly staff, good location
10/10
Exceptional
11 Jun 2025
Diane
We enjoyed our stay very much. Very friendly and updated hotel
Leisure Family
8/10
Excellent
08 Jun 2025
Joseph
Hot water temperature was barely sufficient.
Leisure Family
8/10
Excellent
06 Jun 2025
jean guy
Nights were were quiet.
Leisure Partner
10/10
Exceptional
17 May 2025
James
wonderful service at reception.]
Juan is a TREASSURE...SUPERB GENTLEMAN!!!
Leisure Partner
10/10
Exceptional
09 May 2025
kenneth
Friendly service!
8/10
Excellent
15 Apr 2025
Oded

Close to the train station and the old city

Air conditioner is not working in April
Partner
10/10
Exceptional
15 Apr 2025
N C
All staff lovely and very helpful. Really comfortable bed. Great room and location. Would definitely stay again.
Business
10/10
Exceptional
04 Nov 2024
Andrew
Hotel is well located with great restaurants in close proximity, parking made possible by the hotel.
Business
6/10
Pleasant
14 Oct 2024
Robert
The hotel was nice but driving to it was a horrible experience. The room was kind of small. There was an oversize TV mounted on a wall so that it overhung the wall. My wife hit her head on it quite hard when she bent down to pick up something on the floor. Poor choice of set and location
Leisure Partner
10/10
Exceptional
12 Sep 2024
Diane
We parked at the multi storey across from the hotel which was really convenient. The hotel is in a great location for the town and lake. Very easy walking both day and evening. We arrived a bit early and the lovely lady at reception booked us in with a slight upgraded room. The room was lovely. Beautifully decorated and presented. We didn’t eat here but overall a great hotel. I would definitely recommend this hotel.
Partner
10/10
Exceptional
25 Aug 2024
peter
Perfect
Partner
10/10
Exceptional
23 Aug 2024
Adrian
Very good location , anything bigger than a Skoda Octavia will struggle in their very secure underground parking, very tight
10/10
Exceptional
11 Aug 2024
Rola
Staff are exceptional and welcoming
Leisure Self
10/10
Exceptional
10 Aug 2024
Rola
Staff is exceptionally kind especially Jose ❤️🙏
Leisure Self
10/10
Exceptional
09 Aug 2024
Theresa
Fantastic location so close to the train station as well as restaurants and all the sights in Annecy. Very walkable and convenient. Nice property and clean, renovated rooms with excellent AC. I received a balcony as well which was not expected. Staff very friendly and helpful. Would definitely stay again!
Leisure Self
10/10
Exceptional
14 Jul 2024
mrs helen l
Great location, room a touch small but adequate and the most comfortable bed of our entire 10 day trip. Underground secure parking a bonus. Good spread at breakfast.
Leisure Partner
10/10
Exceptional
26 Jun 2024
Portia Y
Close to bus station
Leisure Friends
10/10
Exceptional
03 Jun 2024
Mohammed
Great location, clean and updated
Friends_and_family Friends
8/10
Excellent
01 Jun 2024
Jody
Everything was within easy walking distance. Cleaning staff was exceptional. Friendly and efficient. Pillows were too firm. Too big. And there was no ability to access A/C and it was too warm at night. The small room was heated too much by the in room refrigerator.
2/10
Poor
30 May 2024
Irina

Deceiving advertising

Terrible cold impersonal service - unhappy faces when you ask for information, like you bothering them. Huge disappointment- I was looking for “Best Western space and comfort “ . Room looks like super small and not comfortable. I expected brand quality, but hotel hardly qualifies for its stars. On top of that they shut the whole electricity supply exactly at 11 am when you check out. Wow!
Friends_and_family Friends
6/10
Pleasant
24 May 2024
Linda
The room is very small considering it is 4 star hotel
10/10
Exceptional
09 Oct 2023
Karin
Lovely staff! Within walking distance to old town. Spacious room. Parking on street or in parking garage is right next to hotel, right next to train station as well.
Leisure Partner
10/10
Exceptional
27 Sep 2023
frank
Great service, convenient location, immaculate and updated. Great stay!
Leisure Partner
10/10
Exceptional
19 Aug 2023
Thomas
Super clean and near the old town. From this location you can go anywhere
Family
8/10
Excellent
08 Jul 2023
Joshua
Awesome location right by train station and the old town of Annecy. Tons of shopping, restaurants, and walkable to lake locations. Great spot and great hotel. Clean rooms, Euro size, but very well run.
Leisure Partner
10/10
Exceptional
27 Jun 2023
David
Great location and staff is very friendly and helpful. Great location - close to the bus/train station, grocery store and lots of shopping.
10/10
Exceptional
28 Apr 2023
Debra
The staff were wonderful, especially Virginie. The breakfast buffet was superb.
Leisure Family
10/10
Exceptional
28 Dec 2022
Suphachai
Location, new/clean room, and friendly staff
Leisure Family
10/10
Exceptional
03 Sep 2022
Chantal
The hotel is conveniently located near the train station but in a clean, safe neighborhood (not what I usually expect from a hotel 2 blocks from a train station!) The breakfast buffet was extensive — there was a great selection for 20€ including several gluten-free options. It was a short walk to the canals and old town. We would stay here again.
Leisure Family
10/10
Exceptional
14 Aug 2022
Tracy
Great room staff and location would strongly recommend breakfast excellent too
Friends_and_family Family
10/10
Exceptional
21 Jul 2022
Yves
Cleanliness. Staff was excellent and helpfull.
Leisure Family
8/10
Excellent
15 Jul 2022
Carmen
Good Location. Easy access to all. Clean, friendly staff but standard room was too small. Luggage barely fit. Bathroom very small. Minibar fridge has no room for your own bottles. Fine for a few days if you are out all day.
Leisure Family
10/10
Exceptional
28 May 2022
Kris
Very convenient for the train station and walking around old town.
Leisure Partner
8/10
Excellent
23 May 2022
Verified traveler
Comfortable city centre hotel with friendly and helpful staff.
Only criticism was the lift was small which can cause delays..
Very much enjoyed our stay .
Partner
6/10
Pleasant
18 May 2022
Jose

Small, small, small

For a 4 star rating, the rooms and bathroom was very small. Everything was undated and very clean and service was good.
Friends_and_family Family
10/10
Exceptional
04 May 2022
Shauna
very friendly staff. Great location
Partner
10/10
Exceptional
02 Feb 2022
Julie

Very good hotel

Lovely stay
Beautiful clean hotel
Very grateful to the hotel for arranging an early check in for us
Partner
10/10
Exceptional
19 Jan 2022
Matthew

Amazing stay in Annecy

This was an amazing stay. The views from the hotel are amazing and the staff is extremely friendly. It is also a convenient location close to the train station for an early train but also easy to walk anywhere in town.
Partner
10/10
Exceptional
24 Dec 2021
Verified traveler

Great hotel

Really convenient location (~5mins) to Old Town and Annecy bus and train station. Staff are great and welcoming. Room is a compact but very functional with a bath tub and all the comforts.
Partner
10/10
Exceptional
11 Oct 2021
Jonathan
Great location for easy pedestrian access to the town centre and lake.
Comfortable rooms and good breakfast buffet
Leisure Partner
10/10
Exceptional
28 Jul 2021
Margaret

We recommend this hotel

We had a spacious and comfortable room during our stay. The staff were very friendly and helpful. The hotel was well located for all of the amenities and we highly recommend this hotel for a stay in Annecy.
Partner
8/10
Excellent
27 Jun 2021
Greg

Nice Hotel

Hotel Carlton is a nice hotel near the historic district in Annecy. Lots of restaurants and things to do nearby. The parking was odd as it was cheaper to use the underground paring nearby than the actual hotel parking. The lift was small so we often used the stairs, but the room was nice and as advertised. Overall a nice experience.
Friends_and_family Friends
10/10
Exceptional
13 Mar 2020
Verified traveler

great stay

Great location. Easy to walk to the old town area, just a couple of blocks away. Staff here is amazing. Very helpful and speak English. Clean room, simple but clean. Parking made all the difference.
Friends_and_family Friends
10/10
Exceptional
25 Feb 2020
Arthur
A good position. The bar area could have been more inviting!
Leisure Partner
10/10
Exceptional
28 Jan 2020
P
friendly stuff ready to help and explain
very clean rooms
Business
10/10
Exceptional
21 Oct 2019
Verified traveler
Great location! Modern and clean - nice bar too and breakfast!
Leisure Family
10/10
Exceptional
03 Oct 2019
Verified traveler
Liked the newly renovated executive room.
Staff were helpful and friendly.
Highly recommend the BW.
Leisure Family
10/10
Exceptional
18 Sep 2019
Rosanna

Good hotel in Annecy

Beautiful stay. Very happy with this hotel. Will come again.
Partner
10/10
Exceptional
14 Sep 2019
Deb
The bed and pillows were very comfortable, enabling me to get a good nights sleep. The location is fantastic, and the room was quiet. The robes and slippers are a nice to relax in.
Leisure Partner
4/10
Poor
05 Sep 2019
RBLeft
A few nice people but very uncaring staff. We were in their way. A group of motorcyclists came in our second day and took over the place. No more Best Western for me.
Leisure Partner
10/10
Exceptional
03 Sep 2019
Ana
Clean convenient great location and great hotel
Leisure Family
10/10
Exceptional
02 Sep 2019
Verified traveler
Amazing hotel and great location. Will definitely visit again :)
Leisure Family
8/10
Excellent
14 Aug 2019
Ken
Good access to the Old Town.
Room is not spacious.
Friends_and_family Family
8/10
Excellent
08 Jun 2019
Verified traveler
Room was relatively small but clean and central. Confusion over car park as theirs was too small but did just fit in post car park
Leisure Friends
10/10
Exceptional
26 May 2019
John

I'm so glad I found this hotel.

Large, clean, modern rooms and lobby. Courteous and helpful staff. A three-minute walk from the train station and from major tourist sites. Many fine restaurants nearby. Good breakfast served in the am.
I've never thought about staying in a Best Western Hotel before, I'll have to rethink that because this is definitely a 4-star hotel.
Partner
10/10
Exceptional
21 May 2019
Verified traveler
the staffs are friendly. the location is good and walkable to everywhere.
Leisure Friends
10/10
Exceptional
18 May 2019
David
Great location,`
Partner
10/10
Exceptional
24 Feb 2019
Verified traveler

Hotel Carlton Annecy does it again

A lovely weekend in Annecy at our favourite hotel
Partner
6/10
Pleasant
02 Oct 2018
Hisham

Not bad hotel

Nice clean small rooms, No room service very convenient location walking distance to the old village
Partner
10/10
Exceptional
02 Sep 2018
LouKay
Good location, parking for auto, Mbouba at the front desk was very efficient and helpful.
6/10
Pleasant
21 Aug 2018
Verified traveler

Tiny

Room was too small to even open up the suitcase and Parking is offsite
Partner
8/10
Excellent
15 Aug 2018
Colin

A very good location for the town

A very well situated hotel. It was very hot when we visited and the air conditioning was not that good. Also the bedroom was very small. Staff very good and helpful.
Partner
8/10
Excellent
13 Aug 2018
Wendy

Close to Annecy town

Nice hotel close to Annecy old town & the room is very comfortable
10/10
Exceptional
16 Jul 2018
Marilyn

Close to train station

Great hotel walking distance to lake & canals. Staff helpful & friendly.
8/10
Excellent
11 May 2018
Matthew

Good hotel in a good location

Hotel was in a good location, close to both the old town and the railway station. Staff were very friendly and were able to recommend a very good local restaurant. Room was very nice, with a balcony. A tiny bit small, but not overly so. We will stay here again, next time we visit the beautiful Annecy!
Partner
10/10
Exceptional
29 Apr 2018
Verified traveler

Superb hotel in a superb place

Weekend away to celebrate our anniversary
Partner
8/10
Excellent
17 Apr 2018
wal

A nice hotel close to the shops.

The hotel is nice and clean and the staff are very helpful, this is the second time we have been to the hotel, we paid for a bigger room and we liked it very much.We will come back to this hotel again.
6/10
Pleasant
29 Dec 2017
Jonathan

Location only

The only good words I can say about this hotel is about very central location and public parking in front for a very fair daily rate.
Rooms are ridiculously small.
10/10
Exceptional
18 Nov 2017
John

a hotel to be recommended in central Annecy

We were very impressed with this hotel. The staff at reception were welcoming and informative and always well dressed. The room was very well maintained and equipped. We go to Annecy at east once a year and we will definitely return to this hotel.
Partner
8/10
Excellent
12 Nov 2017
Charles

A few days away.

The hotel is in a good location and there are lots of places to eat. The area annesty is a lovely place to stay and the hotel carlton is close to shopping;
Partner
10/10
Exceptional
09 Nov 2017
Verified traveler

Great location

Very nice and comfortable hotel. Excellent staff.
6/10
Pleasant
08 Nov 2017
Michael

Worst Best Western

The staff were excellent, but we had problems with room. My wife closed the shower doors and one of them came out of track and fell on her. She screamed and i took the shower door off her, thank god she was not hurt. The room had a fancy coffee maker however it leaked water if you did not use it immediately.
Partner
10/10
Exceptional
05 Nov 2017
Claude

Very nice hotel, close to the railway station.

Very nice room. Enough space for two adults with very nice amenities. Robes, slippers, toiletries, and very nice towels !
8/10
Excellent
18 Oct 2017
Verified traveler

\nWe enjoyed our stay

Hotel is a block from the train station. Small room but clean and quiet. The room had an Espresso machine in it which made my wife happy. Hotel is close to the center of town. Staff was friendly and helpful.
10/10
Exceptional
03 Oct 2017
G R
Lovely hotel. Great position and spotlessly clean. Very good stay.
Partner
8/10
Excellent
01 Oct 2017
kevan
Nice hotel disappointed with the size of the room we had a classical room was very small but overall very nice
10/10
Exceptional
27 Sep 2017
AK

Best hotel in Annecy

Lovely friendly professional staff, superb location, great balcony views.
6/10
Pleasant
17 Sep 2017
Verified traveler

Nice hotel. Very close to the old town and lake.

Rooms are too small. Staff very indifferent. Very convenient location to visit all important places.
10/10
Exceptional
15 Sep 2017
Allan
Very smart modern hotel in a great situation for enjoying the wonderful scenery and the many excellent resturants
Partner
10/10
Exceptional
12 Sep 2017
Sue
Excellent hotel in an excellent location to the Lake and old town
10/10
Exceptional
09 Sep 2017
Penelope

Close to Train station

This stay was just overnight. I had stayed for a couple of nights earlier in the week and loved it, then left for Chamonix and needed a place to overnight on my return. The convenience to the train station and the helpfulness of the staff were great.

Location & surroundings

Best Western Plus Hotel Carlton
Rue Des Glieres, 5, Annecy, France

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Best Western Plus Hotel Carlton

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