Name: B&b Hotel Annecy Cran-gevrier
Address: 16 Route De Nanfray, Annecy, 74960, FR

6/10

Pleasant

10 Jul 2026

muhammad

Parking was not included as it described staff doesn’t able to understand English at all

Friends_and_family Family

6/10

Pleasant

04 Jul 2026

Carolina

The bathroom had a strong smells of urine and the shower was moldy

8/10

Excellent

01 Jul 2026

Jamila

It's a little drive away from Annecy town. To do the journey by bus, you need to catch the number 3 then change to the number 12 at La Chapelle. The hotel itself is clean, check-in was easy, breakfast wasn't fancy but perfectly fine. My only downside is that it was very very hot while I was there and there was no drinking water available. There is one vending machine in the lobby and water was always sold out. I think the hotel could benefit from a couple of water coolers in the lobby or in the corridors of each floor. For those who don't want to drink from the bathroom tap.

Business

8/10

Excellent

28 May 2026

Alicia

Greta stay has everything we needed

Partner

8/10

Excellent

28 Feb 2026

Paul

Easy check in

Partner

8/10

Excellent

29 Sep 2025

Lucinda

The hotel itself was clean, quiet, good location based on the price but parking was not ideal if checking in late. The gate only works with your room code which you can get once you have checked-in inside the property and you cannot get onsite parking unless pre-purchased while checking in. Other than that, everything was lovely. You should be able to add parking at the time of checking-in regardless of time of arrival through the machine outside the hotel.

Leisure Family

8/10

Excellent

19 Sep 2025

Judy

A very enjoyable stay. Nice clean hotel with friendly staff.

10/10

Exceptional

02 Sep 2025

Valerie

The hotel is great value for money, it is clean, while small the rooms have everything you need, the breakfast is really good and well priced and there is a parking, a rarity in and around Annecy! If you are travelling by car then this is for you. If you are not motorised then you might find the location to be a bit far from the centre (3km) but should be easy enough to access by bus. Overall, very happy with this one!

Leisure Partner

6/10

Pleasant

20 Aug 2025

Nicoleta

Check in is done entering your reservation number on a display who then releases your entry code. The receptionist may not be there to facilitate check-in. you cannot enter the code early so you will have to wait until 2 PM when check in is allowed by the machine. Which means you have to wait either outside the building or in the very small room where the check in machine is located. There is no AC in this room and 6 people will feel crowded in this room. Also, people around will see your room code when you check in. Room is very small. Bathroom very small too.

6/10

Pleasant

18 Aug 2025

Yeny

The staff at this B&B hotel are hardworking and very attentive. The hotel is 3 minutes away from a supermarket and a 13 minute drive from the Annecy lake.

Leisure Family

10/10

Exceptional

01 Jul 2025

Joncarlo

Clean nice hotel

8/10

Excellent

29 Jun 2025

Sandor

just fine for one night

6/10

Pleasant

26 Apr 2025

Emmanuel

Disappointing

We (my wife, myself and 2 kids) arrived late and there was no one to check us in. We did not see that the on-prem parking was optional from the self-checkin kiosk and since we did not purchase it, we where not allowed to enter the parking garage. It took us 15min to realize this, and after calling the property from the kiosk's intercom, I was told that there was no way to pay for parking at this hour (front desk was closed) and that I had to park on the Street. I wished I had known this sooner.

Friends_and_family Family

6/10

Pleasant

14 Apr 2025

Neal M

Not worth the hassle.

The staff - when on was terrific, absolutely excellent. However, the hotel had two massive problems. First - the car park was full and cars were actually parked illegally on the driveway up to the car park, so we had to carry our heavy bags a long ways. Second, the mobile reception is terrible and the wifi wasn’t working properly and we needed reception to check in on the automated system. Hence, after 1AM, we spent 45 minutes trying to check in before we finally sorted it and the security guard was helping too. Then had to go find legal parking a 1/4 mile away which I needed to be back at before 8AM.

Shame as the room and bed is totally fine.

8/10

Excellent

13 Sep 2024

Mariedonna

From what I remember, this hotel is brand new and you can tell! Overall nice clean rooms. I would recommend driving to and from, with this place as your starting point to wherever you are going. Can be confusing to find at times but thats everywhere in the city! Also very close and walkable to E. leclerc, a supermarket so it would be good to have a kitchenette if you would like to keep food in the hotel. Not sure if they have it as ours did not. We were a family of 4 so it came with 2 single beds and a queen. No partitions so everyone can see each other. If with friends, might be best to request a room with division. No vent in the bathroom but not sure if that is common in France? Overall would book again but would definitely choose the type of room. Front desk was very helpful, though it was not 24/7.

Wifi was a big issue. I had to bring my work and use a secured network, given the location, internet connection was very weak so if you have any private work, you can only depend on their wifi. It sometimes would boot you off so youd have to connect a few times.

Friends_and_family Family

8/10

Excellent

25 Jul 2024

John

Very new hotel so all facilities in excellent condition. Main downside is the location is further from main train station that it would appear from the Hotel name. Needs 2 buses to get there (about 30mins total). But buses were free and mainly on time when we were there so no big problem.

Friends_and_family Family

10/10

Exceptional

29 Jun 2024

Rebecca

New rooms. Ver clean. Personnel is courteous and kind. The breakfast was simple but good- high quality. Just two strange things: no trash container in room or bathroom- The biggest frustrating thing was the lack of parking. There were not enough parking spaces and I was told by management to park the car in other businesses parking. I really felt ill at ease with that option but did just that. When I went to recuperate my car the following morning, the owner of the business approached me saying I was not allowed to park there.

Leisure Family

2/10

Poor

03 Aug 2026

AKWALABENG

Chambre calme mais, personnels d'étages professionnel mais le reste est un catastrophe

4/10

Poor

30 Jul 2026

Paul

Deur open na terugkomst in hotel. Gemeld en per mail, geen reactie!!?

2/10

Poor

23 Jul 2026

MARIA GUADALUPE

La peor experiencia, todo mal!

4/10

Poor

12 Jul 2026

Catja

Vi havde en overnatning på hotellet, og placeringen er sådan set fin til en tur ind til Annecy, men man bør nok have en bil. Det, der trækker meget ned, er et af deres personale, som var meget uhøflig, og det faktum, at de kommer ind på vores værelse klokken 8 for at skifte filtre. Vi havde check ud klokken 10, og jeg begriber ikke, at de kommer ind på værelset, når vi har det i så kort tid - det bør kunne nås mellem check ud og check ind, og slet ikke klokken 8 om morgenen.

Friends_and_family Family

6/10

Pleasant

08 Jul 2026

Henrik

OK Air con
Lidt bøvl med ind tjekning har ø i efternavnet.
Rengøringen på værelserne var mangelfuld.

Friends_and_family Family

4/10

Poor

07 Jul 2026

Gustavo

Quarto estava limpo e apropriado para uma estada de uma noite. Mas levamos tempo adicional no checkin porque o código de reserva da Hotels.com não coincidia com o código que a B&B Hotels esperava receber no autoatendimento.

4/10

Poor

03 Jul 2026

Anna

Incheckningen var tvungen att ske via automat då ingen personal fanns på plats, men biknknhsnumret vi fått från Expedia/Hotels.com finns inte hos B&B Hotels då dom har olika Bokningsnummer. Det var samma förra året då vi bodde på ett annat B&B hotell. Vi behövde då ringa om hjälp vilket tog tid och var besvärligt, särskilt eftersom det inte är jättelätt att få tydlig kommunikation via en sån automat. Rummet var så spartanskt att det saknades möbler utöver säng. Fanns inte heller någon papperskorg. Sängarna var ok men rummet var slitet och dåligt städat. Läget lämnade mer att önska, hotellet låg i ett industriområde. Parkeringen kostade 100kr per dygn trots att det stod att parkering skulle vara gratis. Slutligen fick vi för lite handdukar och toalettpapper för antalet personer i bokningen. Vi kommer ej bo här igen.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Julien

Tres bien pour le prix, pres d'Annecy, propre, et tres bien pour les familles.

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Thomas

Super hôtel merci beaucoup

Business

8/10

Excellent

13 Jun 2026

Harald

.

Family_with_children

6/10

Pleasant

07 Jun 2026

Sandra

Zimmer und Frühstück in Ordnung. Ein Fön im Bad wäre schön.

Self

10/10

Exceptional

30 May 2026

Carla

L'albergo è pulito, minimale ma essenziale, dotato di parcheggio. L'accoglienza è stata ottima, il personale gentile e simpatico. Anche a colazione non è mancato nulla. La posizione è piuttosto decentrata rispetto al centro della città di Annecy, ma raggiungibile in 15 minuti in auto.

Friends_and_family Friends

8/10

Excellent

19 May 2026

MARIE-CATHERINE

Pas concernés

Partner

6/10

Pleasant

17 May 2026

Massimo

Camera piccola ma pulita. Parcheggio gratuito piccolo ma a pagamento abbiamo parcheggiato. Personale assente al momento del check-in e abbiamo fatto con il monitor, ma non ha funzionato bene e abbiamo dovuto chiamare tre volte alla assistenza, la quale è stato poco gentile. La colazione buona ma quando siamo scesi a far colazione solo rimanevano 2 pezzettini di baguette e 2 croissant quando eravamo 8 per fare colazione. La signora era sempre al telefono e non ci ha assistito. Pagare extra per una colazione che non aveva niente, è stato irritante. La macchina che vendono acqua, succhi ed altro era quasi vuota e la macchina del caffe era rotta. Siamo rimasti molto delusi.

Friends_and_family Friends

6/10

Pleasant

16 May 2026

Mélodie

Chambre propre mais politique de l’hôtel qui réduit le personnel donc peu présent sur place. Pour une nuit, problèmes rencontrés :
- chambre prépayée mais non reconnue par l’automate. Heureusement il y avait un interphone qui nous a permis de ne pas avoir à repayer la chambre
- évier inutilisable car la bonde ne remontait pas malgré l’activation de la tirette. Chose remontée au staff vers 18h mais pas de solution trouvée.
- personnel de ménage qui vient alors que l’on avait mis le message sur la poignée « ne pas déranger »
- serviette pour le sol de la sdb mais pas pour les mains.

Vu que l’on restait qu’une nuit, on est passé outre.

Literie agréable sinon. Chambre bien insonorisée, petit déjeuner très correct.

Friends_and_family Family

6/10

Pleasant

07 May 2026

DAFNI

Πολύ ακριβό για αυτά που προσφέρει ,πρέπει να έχεις αυτοκίνητο για την μετακίνηση σου

Friends_and_family Friends

10/10

Exceptional

25 Apr 2026

Jean-Pierre

Très bien sauf le parking qui est censé être prévu mais avec un nombre TRES limité à l'extérieur. Par contre ils proposent de payer le parking en sous-sol du bâtiment ce qui est un peu une arnaque!!!

Business

10/10

Exceptional

20 Apr 2026

Sébastien

.

10/10

Exceptional

06 Mar 2026

Omar

Merci à Mélissa pour son accueil son sourire et son professionnalisme.
À bientôt

Self

8/10

Excellent

05 Mar 2026

Hao

Good

Family_with_children

8/10

Excellent

18 Feb 2026

alexis

L’hôtel est récent et bien tenu.
Le personnel est accueillant et serviable
La chambre est moderne et confortable
Le petit déjeuner est bien
Parking couvert dispo en supplément

Friends_and_family Family

10/10

Exceptional

11 Feb 2026

Nicole

Chambre impeccable
Personnel aux petits soins

Partner

10/10

Exceptional

01 Feb 2026

Violette

Le personnel tres sympathique et chambre propre ..

Friends_and_family Family

10/10

Exceptional

13 Jan 2026

Anne

Parfait

Partner

10/10

Exceptional

06 Jan 2026

Fabrice

Parfait

Business

8/10

Excellent

27 Nov 2025

Bernard

Manque de sèche-cheveux dans la salle de bain merci sinon tout est bien

Partner

6/10

Pleasant

23 Nov 2025

romain

Non

Business

10/10

Exceptional

20 Nov 2025

Gérard

La chambre était impeccable, le personnel très accueillant, le petit déjeuner était copieux et très bien organisé
Seul bémol, la borne d'accueil ne fonctionnait, elle était hors service en dehors des heures d'ouverture. Heureusement, la personne à l'accueil est arrivée en avance pour prendre son service, l'a constatée et nous a accueillis physiquement plus tôt pour nous permettre de rentrer. Nous la remercions de sa gentillesse.

Partner

10/10

Exceptional

12 Oct 2025

Delphine

Le parking extérieur dispose d’à peine 8 places.. le parking sous terrain est sécurisé et payant

Friends_and_family Family

8/10

Excellent

28 Sep 2025

Sebastian

C'était juste pour une nuit pour le travail. Lits confortables, nuit calme et agréable