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Hotel Du Palais De Lisle

Annecy · France

13 Rue PerriereView location

8.4/10Excellent754 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.0/108.0
Condition8.2/108.2
Location9.6/109.6
Neighborhood9.6/109.6
Value6.0/106.0
Amenities7.8/107.8
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Du Palais De Lisle

Hotel Du Palais De L'isle The 3x000D star rated Hotel Du Palais De L'isle is situated in Annecy. The hotel offers restaurant facilities. Business users are catered for with wifi and meeting facilities available at the Hotel Du Palais De L'isle. Rooms at the Hotel Du Palais De L'isle.

A hairdryer is provided in every room. We are sorry, but smoking is not permitted in either the bedrooms or the public areas of the hotel. Wifi internet access is available in all rooms.

Read more about this hotelShow less

Located in Annecy (Annecy Old Town), Hôtel du Palais de l'Isle is within a 5-minute walk of Lake Annecy and Church of St. Francis. This hotel is 0.1 mi (0.1 km) from Church of St. Maurice and 0.1 mi (0.2 km) from Jardins de I'Europe.

Make yourself at home in one of the 34 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and coffee/tea makers.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:30 AM
Minimum check-in age 18

Hotel policies

Beach nearby Green Key (Foundation for Environmental Education) Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
    • Pet fee: EUR 11 per pet, per day
    • Service animals are exempt from fees
    • Rollaway bed fee: EUR 20.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    English

    Italian

    French

    Spanish

Nearby attractions

Church of St. Francis 0.1 km / 0.1 mi
Palais de l Ile 0.1 km / 0.1 mi
Jardins de I'Europe 0.2 km / 0.1 mi
Church of St. Maurice 0.2 km / 0.1 mi
Lake Annecy 0.3 km / 0.2 mi
Annecy Castle 0.3 km / 0.2 mi
Notre-Dame-de-Liesse Church 0.3 km / 0.2 mi
Conservatoire Art et Histoire 0.4 km / 0.3 mi
Amours Bridge 0.4 km / 0.3 mi
Centre Bonlieu 0.5 km / 0.3 mi
Thiou 0.5 km / 0.3 mi
Théâtre Bonlieu 0.6 km / 0.4 mi
Basilique de la Visitation 0.8 km / 0.5 mi
Centre Commercial Courier 0.8 km / 0.5 mi
Plage des Marquisats 1 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 34
  • hotel
  • MasterCard
  • Visa
  • Visa Electrón
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Hotel safe
  • Newspapers
  • Luggage room
  • Bar
Show 3 more facilities & services
  • Green Key (FEE)
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hotel Du Palais De Lisle

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Hotel Du Palais De Lisle

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    Hotel Du Palais De Lisle

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Hotel Du Palais De Lisle

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hotel Du Palais De Lisle

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hotel Du Palais De Lisle

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUMTWIN • PREMIUMTWN.PI

    Photos are not available for this room type.

    Hotel Du Palais De Lisle

    TWIN PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Hotel Du Palais De Lisle

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hotel Du Palais De Lisle

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Hotel Du Palais De Lisle

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Hotel Du Palais De Lisle

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH BALCONYSUITE • WITH BALCONYSUI.BL

    Photos are not available for this room type.

    Hotel Du Palais De Lisle

    SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Hotel Du Palais De Lisle

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Du Palais De Lisle

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hotel Du Palais De Lisle

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM QUEEN SIZE BEDFAMILY ROOM • QUEEN SIZE BEDFAM.QN

    Photos are not available for this room type.

    Hotel Du Palais De Lisle

    FAMILY ROOM QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU

    Photos are not available for this room type.

    Hotel Du Palais De Lisle

    FAMILY ROOM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Du Palais De Lisle

8.4
Excellent
754 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.0 /10
Condition
8.2 /10
Location
9.6 /10
Neighborhood
9.6 /10
Value
6.0 /10
Amenities
7.8 /10
100 reviews shown
8/10
Excellent
06 Jul 2026
Jessica
Overall a good stay at this hotel and would return. Had a “charme” room and it was just like the photos with its little Juliet balcony overlooking the town. The aircon however wasn’t very good at all it was 35c when I stayed and the room can’t have been below 30c most nights had to take the duvet out of the sheet and just sleep with the sheets so don’t expect anything from the aircon. Was surprised to find a fridge but again this didn’t really keep anything cool. The sink wouldn’t hold water and the bath shower was slightly unconventional and definitely mold visible. I felt stuffy the entire stay but ultimately it’s an old building in the old town and it was a very pleasant stay. The stairs up to the 5th floor rooms are spiral staircase and very hard with suitcases, but on checking out we asked the reception to carry our cases for us and they did a great job. Thank you for a lovely stay
4/10
Poor
06 Jul 2026
Marie-Claude
Pas d’air climatisé alors qu’il était sensé y en avoir, nous étions en temps de canicule et notre chambre était au 5eme, réfrigérateur et télévision non fonctionnels et pas de glaçons dans l’hôtel. Le bouchon au fond de la baignoire restait fermé en tout temps.
Family
8/10
Excellent
24 Jun 2026
Cheryl
Very clean. Very central to town. On the 4th floor. Would recommend a lower level. Our shower was very short. Could not stand in the shower and I am 5’4”.
Partner
8/10
Excellent
08 Jun 2026
Michele
Great location and we had a room with a view to the canals. The hotel is obviously an old building with winding corridors and small rooms (pretty typical in France) I think they had done a good job at modernising as much as they could. I think the location more than made up for it.
Friends_and_family Friends
4/10
Poor
06 Jun 2026
Renata
Unfortunately, our stay was very disappointing, especially considering the price. The bathroom was in poor condition, with mold growing around the bathtub. The tub was also so small and awkwardly designed that there was barely enough room to stand for a shower. We practically had to squat to wash ourselves.
The room itself showed clear signs of neglect, with water stains and marks on the walls that made the space feel unclean and poorly maintained.
The only positive aspects of our stay were the hotel's convenient location and the kindness of the staff, who were friendly and helpful throughout our visit. However, these positives were not enough to make up for the condition of the room. Overall, we did not feel that the experience justified the price.
Partner
10/10
Exceptional
05 Jun 2026
Craig
We loved this Hotel. It’s a little quirky as it was a very old building so narrow halls with different sized ceilings and spiral staircases. But we loved it as it was close to everything and the rooms were spotless and well maintained, the ceilings high in the rooms and the staff was amazing. 5 star hospitality for a lovely and interesting 3 star hotel.
Partner
10/10
Exceptional
04 Jun 2026
Gilles
Nice hotel at a reasonable cost in a great location.
Partner
8/10
Excellent
28 May 2026
Rhonda
Great location. Nice rooms, odd shapes, but interesting. Air conditioning was broken and was not fixed during our stay. They offered a discount or free breakfast. Staff were amazing.
Family
8/10
Excellent
08 May 2026
Diane
Hotel situé directement dans la vieille ville, près de tous les sites touristiques et des restos. Très pratique; cependant. Il faut savoir que l,accès en auto est impossible après 11 hres. Il faut alors transporter les valises et l,accès n,est pas facile. Des stationnements sont situés tout près et un rabais est offert par l,hôtel.
Partner
6/10
Pleasant
08 May 2026
ava
It was a great location but just old and cramped room.
Partner
10/10
Exceptional
08 May 2026
Andrew
Compact but comfortable room in a perfect location. Friendly staff
Partner
10/10
Exceptional
07 May 2026
Henry
Housekeeping
Self
8/10
Excellent
05 May 2026
Lori
Overall we enjoyed our stay at this hotel but we did have a few issues while there. Our premium room was a decent size but there was no place to put our stuff. There was no closet, just a few hangers on a small 6” rod. There were no dressers or shelves so we couldn’t unpack anything. We are traveling for 5 weeks so we each have a full suitcase with us and no where to put them in our room. Also the air conditioner in our room was not working and being on the 4th floor under a slanted ceiling it got very hot in the room. There was too much street noise to keep the windows open at night. We were given a fan that helped somewhat.
The breakfast was good and the location was very central though it is in a pedestrian only area so you can’t drive directly to the hotel despite what Google Maps tells you! The parking lot that is subsidized by the hotel is a short, flat walk away from the hotel. I do recommend this hotel as I assume the air conditioning problem will be resolved.
Partner
8/10
Excellent
01 May 2026
Cherise
Had a stunning view! The staff were very helpful and nice. The only complaint the shower needed a good cleaning. I would stay here again.
Family
6/10
Pleasant
23 Apr 2026
Donglin
The hotel is just located in the old town. Everything in the hotel is basic and the car parking is a bit far even though the customers can get discounts.
Partner
10/10
Exceptional
21 Apr 2026
Amin
Could not be more perfectly located if you wish to be in Annecy old town
Partner
4/10
Poor
10 Apr 2026
Russell
Booked in Jan for April stay. Asked for rooms with good view. Got back alley view of boarded windows and so much pigeon poop we had to keep the windows closed in the too-hot room for fear of disease. Air conditioning did nothing. Toilet seat was broken in both rooms. Room had 3 Kleenex in the box. Next day room was partially serviced, still no Kleenex. Breakfast first morning buffet was pretty much empty. Male attendant was kind of rude in telling us he wasn’t bringing more food. He was sure willing to take our money though. Stayed here in 2006 and 2009; would have rated 5 stars both times. Way downhill, won’t be back.
Friends_and_family Friends
10/10
Exceptional
08 Apr 2026
Damien
The room was lovely, clean, good size, perfect location with parking close by. The hotel is right in the middle of the old town. I would stay here again and highly recommend, was good value.
Partner
10/10
Exceptional
04 Apr 2026
David
Parking is at a neighbor hotel/public lot. Narrow spaces and narrow entry. Only option if driving. Staff, hotel and location is excellent. Park once and walk to everything.
Partner
10/10
Exceptional
30 Mar 2026
Tammy Jo
Very nice hotel in very convenient location. Easy to get around lots of good restaurants around . Parking was pretty easy
4/10
Poor
08 Mar 2026
Mehmet Sinan
Hotel is situated at a good location within the old town. Nevertheless, taking advantage of this to deny any functionality or care to bathrooms in rooms and to common places in general is just not fair considering the prices being charged. A shower with full mold in grouts or a hand held shower head with broken height adjuster is just simple disrespect to not only the industry being part of, but also to the guest. This is my second stay in the hotel and it's getting worse as time passes. Never again!
Family
10/10
Exceptional
13 Feb 2026
Margaret
This was one of the best hotels I have stayed in (and that's a lot!) The staff were friendly, the room clean and comfortable with a lovely bed! Quiet and well set out and the breakfast was perfect. I would recommend this hotel to anyone, and the restaurant around the corner, Rive Gauche is excellent too with friendly helpful staff.
Leisure Self
10/10
Exceptional
30 Jan 2026
Ted
Spotless
Partner
6/10
Pleasant
17 Jan 2026
bita
Knowledge of receptionist about town. Bathroom cleanliness & quality . Pillow quality.
Leisure Partner
8/10
Excellent
28 Dec 2025
Michael
Very center,
8/10
Excellent
18 Dec 2025
Robert
Lovely staff. Very curteos. Room wasclean. Comfortable
Self
8/10
Excellent
18 Dec 2025
Jennifer
Great location, nice room. Didn't have breakfast so unable to comment re. That.
Partner
10/10
Exceptional
30 Nov 2025
Joseph
Best location in Annecy that’s located in the heart of the old city and walking distance to everything. Highly recommend hotel if staying overnight or longer in the quaint and fairytale like city in France (Little Venice). The boutique room as expected is small but, has amenities that rivals the bigger hotel we stayed in Geneva. Highly recommend to all. Thank you.
Leisure Family
8/10
Excellent
05 Nov 2025
Ronald
Enjoyed the quaint hotel and its location in the old town area. It's rather difficult to park far away and drag your suitcases to the hotel. No cars are allowed near the hotel. The room was fine, and the lady at the check-in was helpful.
Partner
8/10
Excellent
30 Oct 2025
Kristen
Location. Staff. Room. All fabulous.
Friends_and_family Friends
10/10
Exceptional
29 Oct 2025
Homer
Room is clean and updated
10/10
Exceptional
24 Oct 2025
Ka Man Emily
The Hôtel location good and close to shopping areas and restaurants and hotel clean and good place for stay
Leisure
6/10
Pleasant
24 Oct 2025
Mae Emerie
Great area. Parking is quite a walk.
10/10
Exceptional
14 Oct 2025
Krystal
This hotel is in the heart of downtown and the view couldn't be beat!
Leisure Partner
10/10
Exceptional
08 Oct 2025
Susan
Perfect location, very nice staff, clean and comfortable room. Would definitely stay here again if make it back to Annecy. Be aware that you cannot drive cars near the hotel, it is only accessible by foot. A little tricky bringing roller suitcase over cobblestone roads, but well worth it!
Friends_and_family Friends
8/10
Excellent
03 Oct 2025
Caroline
Good location. Next to lake and restaurants.
Parking can be found in hotel de ville, they give you 50% off.
Springy bed
8/10
Excellent
25 Sep 2025
Sam
Great central location in old town
Leisure Partner
8/10
Excellent
12 Sep 2025
Sam

Central Location & Friendly staff

Central location is ideal but very busy, access to the building was a bit slow with the small lift but staff were very friendly & helpful, parking was subsidised which was a bonus
Partner
8/10
Excellent
03 Sep 2025
Antony
Property was very clean. Staff were amazing and Annecy is beautiful. Downside was the tiny lift and our room was very small as its shoe horned into the loft. Just wanted a shower and you have to kneel or sit in the bath to do so. That said breakfast was amazing and we were met with a smile.
Leisure Partner
10/10
Exceptional
31 Aug 2025
Jody
Perfect location to be walking about town. Fun, unique hotel with clean comfort. Location, location, location is the number one thing. BUT, if you are a light sleeper it stays quite loud until 2-3AM. The window would need to be closed to eliminate noise. Wonderful stay, no true complaints.
Leisure Friends
10/10
Exceptional
30 Aug 2025
Jodi
The canals are amazing and our hotel looked out on the Pallais de Ilse (hence the name)which is incredible.
Leisure Partner
8/10
Excellent
29 Aug 2025
Frank
Room 404 is at the top of the hotel, and although fairly spacious, and has several conditions to consider: 1) room access requires going up/down its own flight of stairs, 2) due to sloping roof, it is difficult to stand up in the shower and the head of the bed being under the slope also requires care when getting in or out, 3) the only clothes storage is a cupboard with two shelves – no hanging spaces at all, 4) very dim lighting overall, with the only bathroom light being on one side of the mirror – not conducive to makeup or shaving, 5) space between the end of the bed and the wall is very tight. Breakfast buffet choices were limited, and seating can be an issue at times.

On the plus side, electrical outlets were plentiful and well-located, the air conditioning worked well, there was a great view of the old city rooftops and the Palais de l’Isle on the river. Staff were friendly and helpful. The location is perfect for exploring Annecy. Taxis can come to the hotel only until 11 am. I would stay here again, but in a different room.
Leisure Partner
10/10
Exceptional
26 Aug 2025
Philip
Great little hotel. Staff were fantastic. Bang in the middle of the old town but the glazing was good so we got to sleep OK. We parked at the town hall multi storey which was busy but not expensive, and only a five minute walk away.
Recommended
Leisure Family
6/10
Pleasant
24 Aug 2025
Scott

Ok- but not anymore than that

Good location with small room- however the view from the rooms was not pleasant
Partner
8/10
Excellent
06 Aug 2025
Marianne

Beautiful beyond belief.

Had a lovely few days at this hotel, the room was clean & spacious overlooking the pedestrianised old town street. Can’t say what the breakfast was like as we ate out. Unfortunately we arrived when the road was closed to drop our bags from the car, but we were directed to the underground car park just across the road & parked there.
The views & general vibe of Annecy is beautiful, the people were very friendly. My only regret was not swimming in the lake. We loved our time here & will return. Thank you Hotel du Palais de L’Isle staff.
Friends_and_family Friends
8/10
Excellent
05 Aug 2025
Geniesheungyiu
The location is very convenient. Rooms are clean and staffs are friendly
Leisure
8/10
Excellent
01 Aug 2025
Lauren
Perfectly positioned to enjoy the sights of Annecy. Loved it.
Leisure Family
10/10
Exceptional
29 Jul 2025
fernando
Nice rooms and services. Great location
Leisure
10/10
Exceptional
25 Jul 2025
Irina
Breakfast area is a bit small, so would not recommend to go there during busy hours. But other than that a very nice hotel, stylish -freshly renovated rooms, comfortable beds, amazing location
Leisure Partner
8/10
Excellent
23 Jul 2025
Lauren
Perfect location, really friendly and helpful staff.
Leisure Family
4/10
Poor
15 Jul 2025
Rob
This hotels pictures over sell the property. I had a premium double room which turned out to be very small. It was hot with ineffective air con, cramped with minimal storage and no windows in the bathroom or toilet. Very central location but annecy is so small its uneccessary to be that central.

The 2nd nights staff offered to move us but the other rooms were barely any different. From what i can tell the developers have put too many rooms in one building.

Nice staff but cant reccommemd the hotel.
6/10
Pleasant
11 Jul 2025
Atul
This hotel is centrally located. Right in the middle of all the restaurants, shopping. It is also conveniently located for the lake and bike hire places. All within easy walking distance. The bus station is about 15minute walk.
The room we were gicen (48) was small and it seemed there wasn't enough ventilation and felt a bit stuffy. So I opened the window to allow fresh air. Unfortunately the windowsill was full of pigeon droppings. This was the reason for the low score. This could have easily been cleaned. Allsaid, this is not a bad hotel for a couple of nights. Centrally located and convinient for sightseeing.
Leisure Partner
10/10
Exceptional
07 Jul 2025
Louise
Absolutely perfect location , comfy bed and good breakfast

We loved both this hotel and Annecy so we will be back
Leisure Partner
10/10
Exceptional
11 Jun 2025
Anna
We had a room with a view of the rooftops and a little strip. It was lovely. Separate bathroom from shower was nice. The staff were helpful and they served an excellent breakfast with specialty coffees. Took care of my dietary needs (gluten and dairy intolerant) It was close to everything. Surrounded by canals and close to the lake.
Leisure Friends
10/10
Exceptional
08 Jun 2025
Liza
Stayed here for a night before my flight to Nice. I loved that free breakfast came with my booking and it was delicious. I wasn’t too happy about the “luggage storage” being in the reception area where breakfast is served but my belongings were fine. My room was clean and I had a stunning view of the canal. Would stay here again!
Leisure Self
6/10
Pleasant
06 Jun 2025
Sanket
Hotel located in the middle of the old city which is a tourist spot and gets very busy during the day. Check-in was easy. Staff was friendly. Sofa bed was already setup. They had a impressive European style breakfast spread with fresh fruit, yogurt, eggs, cheese, freshly baked baguette, waffle, pancakes. The room was small, corridors were small, elevator was tiny. We got woken up in the middle of the night by an alarm along with our neighbors. It was a pleasant stay nevertheless.
Leisure Family_with_children
2/10
Poor
01 Jun 2025
Christine
This property is riddled with BLACK MOLD. Do not stay here! My infant son became ill and suffered respiratory issues after staying here. It was all through the grout and in every corner of the bathroom, I couldn’t even use the shower out of fear of getting sick. You can smell it in the room as well. I spoke to reception and they did not even offer me a new room (though this wouldn’t have made a difference - it is throughout the whole hotel). The property manager is refusing to address the issue and is ignoring communication from me and from Expedia as well. We had to cut our trip short and leave France early due to my son becoming sick from the mold. Do not risk your health and risk ruining your trip - stay somewhere else!
Leisure Family_with_children
8/10
Excellent
17 May 2025
Sivan
The chambard room is too small we took another night in a bigger room. The location of the hotel is great and the staff is very friendly.
Partner
10/10
Exceptional
08 May 2025
Robert
Everything
10/10
Exceptional
27 Apr 2025
Caroline

Perfect location.

Nice place. Great location right in the heart of Annecy old town.
Friends_and_family Family
10/10
Exceptional
22 Apr 2025
Darren

Great central hotel.

Great central hotel and close to main centre.
Partner
10/10
Exceptional
22 Apr 2025
Paul
Muy bien ubicado y excelente servicio
8/10
Excellent
20 Apr 2025
Tammy
Very staff. Great location. Bathroom needed updating
Leisure Family
6/10
Pleasant
04 Apr 2025
Bailey
The room and bathroom were not clean. it did not look like the bathroom had been cleaned in a while. Our window opened to a dirty alleyway behind a restaurant. It was a gross view.
Leisure Partner
10/10
Exceptional
23 Mar 2025
Benjamin
Super great location in Olde Town! Rooms are small, but come on....are you really there to stay hang out in a hotel room? Nope. The room had all that you would need (except no washclothes...we brought our own because of past experience in France). The bed, pillow, and comforter (no top sheet as in most hotels in this region of Europe) were very comfortable! We are each meal at a different cafe in Olde Town...a must! The morning market came alive our first morning transforming the streets completely. Very cool! If we return to Annecy, we will definitely be staying here again!
Leisure Family
4/10
Poor
20 Mar 2025
sylwia
We did not get the room that was advertised. The neighborhood is nice in the middle of all attractions.
Leisure Family
10/10
Exceptional
19 Mar 2025
Katie

Great hotel in a great location

This is a lovely hotel. The staff I interacted with were really friendly and welcoming.

The room was a single room, and was clean with a comfortable bed. The shower was great and towels fluffy. One thing I would say is that the door to the bathroom is clear - not a problem for me as I was alone (and think my room was meant for one). Not sure if other room types have the same set up but may be worth checking as, if you’re sharing a room, depending on who you’re travelling with, this may not be suitable. That isn’t meant as a criticism at all - just think it’s something I would want to know in advance.

The location was perfect as it’s close to the beautiful Lake Annecy, and also close to lots of bars / restaurants nearby. It also felt really safe as a solo female traveller.

Would definitely highly recommend this hotel.
Self
4/10
Poor
02 Mar 2025
Alec
Intense stench of open drains in the bathroom that permeated through the room. Not a huge reaction when we told staff on checkout (only stayed one night). Location fantastic and room comfortable and well furnished.
Leisure Partner
10/10
Exceptional
10 Jan 2025
Simon
Amazing location right in the heart of Annecy’s old town. Our room was small, however functional and comfortable for our one night stay; and had a lovely view over rooftops to the nearby Chateau.
Leisure Family
10/10
Exceptional
09 Jan 2025
Phillip
It’s a great hotel in a great location. The two staff we interacted with were very friendly. The hotel is a bit basic. No frills, but clean and good location in old town.
Leisure Partner
8/10
Excellent
03 Jan 2025
mario de
Sala colazione poco pulita
Leisure Family
10/10
Exceptional
02 Jan 2025
Charlotte

Total gem, excellent service

Amazing location, nice decor if slightly tired in the bathroom. What pushed this stay into 5 star territory was the service. The staff were friendly, attentive and efficient. Special mention goes to the reception team member who looked after us in the breakfast space after we couldn’t find a place for dinner on New Years Eve. He warmed our traitor bought dishes in the microwave, provided a corkscrew and sold us beer. He even selected classy music for the occasion. A potential crisis averted, converted to a memorable, enjoyable night.
Partner
10/10
Exceptional
19 Dec 2024
ENG KWANG

Well located Hotel to attractions

Very central location to where I wanted to go.The hotel location felt safe.
Self
8/10
Excellent
02 Nov 2024
Fiona
Fantastic location. Friendly staff. Lovely room ,comfortable beds . Only downside was a couple of maintenance issues in bathroom that needed attention, something the cleaner should have noticed when cleaning.
Leisure Family
10/10
Exceptional
21 Oct 2024
Douglas
Great place to stay in Annecy! Close to everything!
Leisure
8/10
Excellent
30 Sep 2024
Christopher
The room even at the lowest price was still very small. The elevator was extremely small. There is no main lobby area or sitting area for hanging out. The location is excellent. The staff was very helpful. The rooms are clean. They turned the air conditioning on on request otherwise it would have been a very warm room.
Partner
10/10
Exceptional
28 Sep 2024
James
Great property location. The staff were all very helpful. Our bathroom could use a better cleaning, but the remainder of the room was fine. We had a great time there.
Partner
8/10
Excellent
27 Sep 2024
Jaime
Great, basic hotel in a fantastic location right in the old city. The rooms are small and very basic, but no complaints.
Leisure Partner
6/10
Pleasant
26 Sep 2024
Linu
Overall it was a decent experience but the doors and locks aren’t well done/ The lock to the common bathroom door got stuck and had to be broken open. The room was nice but the TV wouldn’t connect to Internet. The shower door slider broke as soon as we opened in.
Leisure Family_with_children
4/10
Poor
23 Sep 2024
Sarah

Avoid room 25. Not a great experience.

Despite the amazing location I have scored this low due to the awful outlook from our room. There was no daylight visible and we looked down on all of the recycling bins. This in itself wasn't pleasant, but woudn't have caused me to write this review. However, alongside the view there was constant noise from staff dropping bottles into the bins from very early to very late, meaning we couldn't have the windows open. There were numerous pigeons sat on the ledges outside (and we saw them going into the kitchen) We obviously couldn't risk them coming into our room, so despite it being very warm at night we couldn't have any fresh air in the room. This also wouldn't have been an issue if the air con was working, but they had turned it off a few days before we arrived. I spoke to reception about this and they were unable to do very much at all. There was no room to move to until our last day (we didn't take them up on this as we were leaving the following morning) and they offered a fan if we wanted it.
I felt that the photos of the hotel before booking did not represent what we got. I am sure there are rooms in the hotel with those views, but that wasn't room 25!
Aside from that, the staff were actually all very pleasant, and the hotel itself is in an amazing position. The styling of the room was really lovely, but very much lacked anywhere to store clothes, we ended up having to live out of a suitcase on the floor.
Partner
10/10
Exceptional
07 Sep 2024
Portia
Loved the perfect location, right in the center of town next to the canal.
Leisure Partner
10/10
Exceptional
03 Sep 2024
Bradford
Great location and staff
8/10
Excellent
27 Aug 2024
Katrin
The hotel was quite nice and our room on the top floor had a great view of the bustling street below. As in many historic areas in Europe, our room was small though adequate, made smaller yet by the slanted ceiling under the roof. Plan your stay well by packing a small overnight bag as you will have to carry it in from the garage. Steep streets.
Leisure Partner
10/10
Exceptional
21 Aug 2024
Nickie
Location and staff was absolutely outstanding. Our family suite was spacious and comfortable for family of 4 with 2 teenagers.

Was pleasantly surprised how quiet it was when windows are closed given we’re at the heart of the pedestrian village.


Breakfast was very good and staff are amazing. Look no further just book this place you will have an enjoyable experience.

Leisure Family
8/10
Excellent
16 Aug 2024
Verified traveler

8/10

Really good stay overall, very clean, smells nice and easy to find. Only issue we had is that we got woken up to a fire alarm coming from our room. Understandably a lady knocked on our door asking if we had smoked to which we said no. It was very obvious we had just woke up since being in our underwear and I was still in bed. She rushed off which is understand but we had no update or apology for what had happened since we had been interrupted in our underwear. However over all stay was very pleasant. 24/7 receptionist, right in the center, everything is walkable.
Partner
10/10
Exceptional
15 Aug 2024
Verified traveler

Excellent

Great hotel, great location
Partner
4/10
Poor
02 Aug 2024
Lynette M

Don’t book through hotels.com, book directly

Last time I am booking with hotels.com. I’ll be booking directly with the hotel. I booked a premium double room (18-33m) I got a charming double room (14-17m) - like sleeping in a shoebox! No closet. The confirmation email just said ‘double room’. The hotel said I booked the smaller room. They would not provide a refund and could not provide an upgrade as they were fully booked. Hotels.com took their side.
Partner
10/10
Exceptional
25 Jul 2024
Verified traveler
Tres bien. Localisation parfaite
Partner
10/10
Exceptional
25 Jul 2024
Colette

Perfect Location in Annecy

Wonderful hotel, comfortable and air conditioned which worked very well ! My husband had issues with standing to shower in a bath with angled ceiling but I was fine with it!
Partner
10/10
Exceptional
24 Jul 2024
William

Annecy - a beautiful town

In my opinion, Annecy is the most beautiful town in France. The Old Town, the lake, the mountains and the location are spectacular.
Our hotel was in a wonderful location to enjoy all the area has to offer. Such a wonderful experience.
Everyone in the town was eating ice cream. It was amazing to see.
The hotel was very comfortable and the staff was very friendly
Friends_and_family Family
10/10
Exceptional
20 Jul 2024
Allan

Great location

Great little hotel and excellent location. Beautiful view over the canal. Big enough room and facilities. Helpful staff. Parking discount very helpful and convenient to hotel. Substantial breakfast. Recommend.
Partner
10/10
Exceptional
07 Jul 2024
HAFEZ
The hotel is litirally in the best area of downtown.
you just open the door and you are completely in.

This is very suitable for the visitors that do not matter about the quite area. but believe me, the staff and hotel cleanness is amazing.
Leisure Family
8/10
Excellent
05 Jul 2024
Peter
Right in the centre of old Annecy so has plenty of food outlets nearby. Also very close to the lake for access to the boat trips. Within walking distance of the main station though is a maze of streets but you quickly get used to them.

Hotel itself is 3 star and perfectly functional although I think the decor needs a little freshening up. Rooms are small generally but probably average for a hotel inhabiting an old building in a popular European town. Elevator could be larger, or a second one installed as stairs are awkward and not to be messed about on (similar to stairs in an English castle tower).

Very clean so housekeeping appears to be excellent. Breakfast (14 Euro) is perfectly adequate for a 3 star hotel.
Leisure Friends
10/10
Exceptional
27 Jun 2024
Gregory
If you have followed my reviews, this is another hotel in an old building in the old part of town. We walked both ways to the trsin station but not the streets are mostly cobbles... call us both 70... but in reasonable \"shape\".

Room is a little compact, with a remodled bath (in the last 5 years or so?). Tube shower combo. Towel rack is water heated so probably only works in winter.

Again, the stellar comment is about the staff, very nice people.

Breakfast was good, cereal, bread, sliced meat, cheese, eggs, fruit, GOOD Coffee, juice

I woul happily stay here again.

On the canel, 2 blks to the lake...
Leisure Partner
10/10
Exceptional
10 Jun 2024
Christine
Extremely convenient in the center of Old Annecy. Very clean, simple decor, but everything we needed, including a fridge in the room. Bed was very comfortable. One of the best breakfasts we've had in years of travel to Europe. Very kid- and pet-friendly.

It can be noisy at night (rowdy bar-hoppers at 5 a.m.), so bear that in mind. Would definitely stay again!
Business_and_leisure Partner
10/10
Exceptional
24 May 2024
Alexander

Good stay but could be better

Good hotel but small room that only access was through stairs (one floor). Shower was only through a hose (not from above)
Partner
10/10
Exceptional
22 May 2024
Maria

Right in the center of things!

Annecy is a fairytale come true, and this centrally located little gem puts you in the middle of everything. Helpful front desk, lovely room, great tub for a soak at the end of the day. Loved our time here.
Partner
10/10
Exceptional
21 May 2024
Adam
Nice little hotel. We find the building quickly after parking about a 5-min walk away. Small elevator, tight hallways, and a small but nice room. Right by the river and very close to the shopping area and restaurants. Some parts of the room seemed a bit rough around the edges but nicely decorated and good amenities.
Leisure Partner
8/10
Excellent
16 May 2024
Susan
Annecy is beautiful and this hotel was right in the centre of the old town. Directions for parking were good and we got a discount from the hotel. It’s a 5 minute walk so would be difficult with lots/large bags. The room was small but met our needs and was clean and bright, bath and shower plus separate toilet in en suite. We felt very safe even though hotel is entrance is on a pedestrian street and surrounded by numerous restaurants. Staff were very efficient and spoke excellent English
Leisure Family
6/10
Pleasant
01 May 2024
Robert
Nice location but a very old building which had been renovated but limited to one very small elevator; small rooms. If using the stairs there are several separate staircases one had to use which was a fire safety concern for us as was the lack of any safe window egress from our room on 4th floor. But staff was helpful, rooms were clean.
Leisure Partner

Location & surroundings

Hotel Du Palais De Lisle
13 Rue Perriere, Annecy, France

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Hotel Du Palais De Lisle

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