Name: Park Royal Buenos Aires managed by Accor
Address: Suipacha 1092, Buenos Aires, 1008, AR

8/10

Excellent

02 Aug 2026

Liliana

Excellent staff. The front desk personnel were extremely helpful. Overall, the lady who works in the mornings provided a lot of guidance and help to get oriented in the city. The room was clean, spacious, and had a nice TV. The AC could use improvement, as could the internet speed. Good hotel for families. Overall, it is a great place to stay.

8/10

Excellent

29 Jul 2026

Ignacio

Over all very good hotel.

10/10

Exceptional

24 Jul 2026

Angel

Personal muy amable y atento. Se nos olvido un abrigo y nos escribieron que lo guardaronz

10/10

Exceptional

21 Jul 2026

Marlon

La estadía fue agradable y el personal muy amable, responsable y respetuoso. Siempre en la mejor actitud y disposición para ayudarnos y responder nuestras preguntas y orientarnos para lograr que nuestra estadía y paseos fuera la mejor experiencia.

Partner

8/10

Excellent

09 Apr 2026

Tiffany

Our breakfast every morning was wonderful. I especially enjoyed all of the sweet treats. Staff were kind and helpful. Walking distance to the mall and several restaurants.

Family_with_children

10/10

Exceptional

05 Feb 2026

Gary

Location, spacious clean room and helpful staff

Partner

10/10

Exceptional

17 Jan 2026

Donald

The penthouse suite exceeded my expectations! Staying there again when I return from my cruise! 😎

Leisure Self

8/10

Excellent

16 Nov 2025

Jeremiah

Excellent location as close to literally everything. Breakfast is okay. Coffee is not very good in cafeteria.

Friends_and_family Family

8/10

Excellent

30 Oct 2025

Vivek

Convenient location but very basic hotel.

Friends_and_family Family

8/10

Excellent

25 Aug 2025

Adriana

Goo dplace to stay

Well located at short distance of restaurants, stores and places to visit. Good service, clean and comfortable room.

Friends_and_family Family

10/10

Exceptional

24 Apr 2025

James

Great little hotel! Great choice of rooms and layouts.
Very friendly staff. Great breakfast buffet.

Leisure Family

2/10

Poor

15 Apr 2025

Nicolas

Checking in was good. Now the negative. A/C turned off second day, 3rd day family got sick and A/C not working decided to leave. Spoke to some other guests leaving stated A/C also did not work for them. Spoke to Javier for checking out and started since I booked it though hotels. Com they cannot give me a credit for the 2 days remaining, asked him why A/ C not working said customer complained so they turned it off for the whole building, so a lot of customers with no A/C. Picture of breakfast buffet is 2yrs old not what we got, deceiving! Shower flooding they came quickly to fix. Not fixed. Toilet wax from snake to fix shower. I'll include pictures. Wooden floors were distorted due to water damage hard on feet that's how I found out about not cleanliness. Trying to load pictures. Not working 😕 of floors and dirty rooms x2

Friends_and_family Family

10/10

Exceptional

10 Mar 2025

Giancarlo

Nice retro feeling hotel, convenient area

Leisure Self

10/10

Exceptional

05 Mar 2025

Charles

Nice size rooms.

Leisure

10/10

Exceptional

21 Feb 2025

Dwayne

Nadia at the front desk is great! I don't find good front desk girls often (Tial is also good). It was a nice room and in a good location.

Self

6/10

Pleasant

10 Feb 2025

Raechel

The staff were wonderful that always helps when staying at a hotel. They help when we had problems with our Uber driver. They also assisted when we had issues with the TV. Friendly and quick.
The lifts are small and only fit 2 of us and our luggage. The rest of our travelling party caught a different lift. No big deal.
The breakfast room is modern and clean. The food was okay.
The room was a disappointment. It was big like in the pictures. The bathroom was not the best. We put things on the shelves and counter and they ended up stained. Its a wet area and they have painted these surfaces and the colour transfered to anything left on these services. The room is dark and tired not what we expected for a park royal. It was okay but would stay some where else if back in town.

Leisure Family

10/10

Exceptional

22 Dec 2024

Saiful

Amazing staff!

Other than an excellent hotel in a very central area, I was impressed by a very attentive staff.

Was dazzled by the hotel presenting a lovely cake to my son when we came down for breakfast on his birthday. All they had to go on was his date of birth during registration - wow!

Friends_and_family Family

10/10

Exceptional

11 Dec 2024

Jayson

We stayed for 8 nights in between Nov and Dec of 2024. The location cannot be better. You have everything you need within walking distance. I did not feel unsafe at any point (not that bad things don't happen). The staff is very professional. I wish I didn't have to pay for early check-in but the rules are the rules. We had a family room, more like a suite with two rooms and two bathrooms. The 'living room' had a pull out couch and a dining table, a fridge, microwave, dishes, cups, etc. The room was clean and modern. Comfortable beds. The TVs were a bit cumbersome to work but we were able to log into our Netflix account for the kids. The bathrooms were clean and the water had great pressure. There is a store in the corner open 24-hrs so you can always get water, snacks, beer, etc. There is a supermarket across the street as well. Plenty of restaurants in the area, bars, bakeries, etc. If you rent a car, there is Parking on the same block for $20 USD per night. In general, we couldn't be any happier. Will definitely be back.

Leisure Family_with_children

6/10

Pleasant

06 Dec 2024

Andres

Did not find the hotel rooms and amenities very good. Quite basic breakfast (no fruit at all) and staff was cordial but sometimes not very helpful. Rooms and gym areas should have some more thought as to providing water, towels etc.
The hotel is conveniently located in the area and quite walkable.

Business

8/10

Excellent

12 Nov 2024

Silvia

This hotel was conveniently located near the Obelisk and many attractions. There is also a convenience store in the corner where we were able to buy drinks and snacks each day.

The price is great and the Amabassador Suite we got had 2 tv’s, 2 microwaves, a mini fridge, 2 bathrooms… perfect for families. Sure, the bathrooms can use a bit of updating and there was a bit of a sewage smell in the shower but overall it was good.

A nice breakfast with many pastries, eggs, ham and cheese, and fruits is included. All the staff I encountered from the front desk to the breakfast room to the housekeepers were nice and helpful. They even surprised me with a little cake on my birthday.

Highly recommended!

Leisure Family_with_children

8/10

Excellent

05 Nov 2024

Glenda

Muy buena ubicaciòn, todo cerca.

Business Family

2/10

Poor

04 Jul 2024

Ricardo

Mal olor en el cuarto. Construccion en el hotel que nos molesto para descansar.

Family

10/10

Exceptional

12 May 2024

Leonor

Very good location for turistic attractions and outstanding service. Rooms with 2 bedrooms living room are a great option for families.
If we come back to Buenos Aires we'll book this hotel again.

Leisure Family_with_children

8/10

Excellent

31 Mar 2024

Richard

Good location but hotel is old inside rooms. Bathroom has no space at all to put any toiletries. Sink tap barely reached the basin. Shower tile floor was slippery and drainage slow. Hallway noise from other rooms was excessive.

10/10

Exceptional

10 Jan 2023

Jodelle

Comfortable and good location

One night stay between domestic flights. Quick to and from airport Free breakfast was fabulous. Lots of options. I did walk around the neighborhood. Clean area, lots of small businesses. Wouldstay again

Partner

6/10

Pleasant

07 Jan 2023

Kathy

The room is old.

Leisure Family

10/10

Exceptional

21 Sep 2022

Arturo

Excellent location

Business_and_leisure Family

10/10

Exceptional

14 Sep 2022

Arturo

Excellent location.

Business_and_leisure Family

8/10

Excellent

26 Feb 2020

Verified traveler

It is an older hotel but everyone is nice and the place s clean. Location is very central. Well worth the money.

Friends_and_family Family

10/10

Exceptional

18 Feb 2020

Verified traveler

Great hotel clean and neat. Staff very helpful 😀😀😀😀😀😀😀😀😀

Leisure Partner

8/10

Excellent

23 Jan 2020

Verified traveler

The location is convenient, nice big room and comfortable bed. Breakfast was good, simple. Easy walk to Teatro Colon.

Leisure Partner

4/10

Poor

23 Dec 2019

Verified traveler

I asked them to help me with transportation. They tried to cheat me. We were 6 people and we were promised a private van, instead they gave us a normal cab.
We have to argue with everyone even the cab driver. Horrible experience.

Friends_and_family Family

10/10

Exceptional

30 Nov 2019

Mummafaye

Spacious clean room with fridge and safe. Staff were very helpful and polite. Luggage store whilst we travelled elsewhere. Good location and quite in a busy city

Leisure Family

8/10

Excellent

03 Aug 2019

Verified traveler

Central locacated to touristic attractions pleasing hotel close to restaurants

Leisure Partner

10/10

Exceptional

04 Jan 2019

Verified traveler

The rooms we booked one double and one family, actually had living rooms with small kitchen areas.

Friends_and_family Family

10/10

Exceptional

04 Jan 2019

Verified traveler

Front desk was very helpful
Breakfast was good
Did not get coffee replaced in room after the first day

8/10

Excellent

30 Nov 2018

Verified traveler

The location of the hotel was excellent and the room size was great.

2/10

Poor

26 Nov 2018

Miss

Reception staff are the least helpful I have ever come across.
On two separate occasions this month, on two night stays, they have needed me to move between different rooms on each consecutive night. This hassle meant I had to pack my bags each night, check out before 11am and leave my bags at reception until 3pm when I could check into our new room. Not to mention, this is extremely unenvironmentally friendly with regards to the cleaning staff remaking every room.
I’m aware that this happened to many others staying in the hotel also.
The reception staff also weren’t sure of the time that breakfast service finished.

8/10

Excellent

04 Nov 2018

Kim

Staff were again very welcoming and assisted with advice and information. They have been great each timr we have stayed.
A nice room on a high level on this stay -thanks.
We appreciate they have looked aftet our bags each time whilst we ventured further afield.
Hotel is in a convenient lovation.

6/10

Pleasant

04 Jul 2018

Verified traveler

Nice hotel good location. nice staff

I have a good experience at this hotes compare to the one in Cordoba.

10/10

Exceptional

08 Jun 2018

Azhar

Perfect place for a work and pleasure stay

The room was very spacious, clean and well furnished. Very helpful and friendly staff. Excellent location.

8/10

Excellent

23 May 2018

Rumiko

It was great location and good service :-)

8/10

Excellent

05 Mar 2018

Verified traveler

Ivan, the front desk concierge, was amazing. He was so thorough and friendly. In addition, his knowledge of the English language was refreshing in a different country. He provided lots of great insights to help with our trip.

Our first room which was provided was not very nice. It had a plastic shower curtain my grandma would have had. Once the issue was addressed, we were provided a new room, which was perfect.

Our only other issue was the WiFi. It was extremely slow if at all. In order to get minimal connectivity we would have to go to the lobby.

10/10

Exceptional

21 Feb 2018

Jeff

Ideally located in a vibrant big city.

A very efficiently run hotel with nice big rooms and great facilities. A comfortable 2 night stay. The reception staff were very good, especially Roberto who went above expectations in helping us with many things.

Partner

2/10

Poor

29 Nov 2017

Hector

Cockroaches everywhere!

This place from the outside looks great, and at an initial view, it seems fine. But by the second day, the room is over run by cockroaches and is simply just dirty. Very unhappy!

Family

8/10

Excellent

27 Nov 2017

Verified traveler

We stayed 7 nights in one of the penthouse suits. The room was comfortable but aged.
We did not like the breakfasts.

2/10

Poor

09 Nov 2017

Ana

You will not like this hotel, believe me

It was the worst hotel experience i have ever had. Honestly. Since the beginning, the guy at the recepcion At check in was grumpy and didnt seem happy at all. The towels for shower at my mums room were dirty, really dirty, and so so so old that they were torn! it also had yellow stains. Of course we asked the reception to change it and it was a huge problem for the hotel, the way those grumpy guys talked to us it seemed they were doing us a big favor giving us clean towels. It would be funny if it wasnt that tragic! The bathroom was awful, dirty, old, with stains in the wall and floor, it had an old bath with a plastic curtain, which it was (of course) dirty. Really, its unbelievable. Asked the reception to change my parents room, because they could not stay in a place like that. They didnt! The rececionists were rude and said we would have to stand that. Asked for my money back so I could go to another place, it looked like a joke. One of the nights I asked for an iron to iron my clothes (no, there was no iron in the room), they took 45 minutes to take it to me. Now, the breakfast, Omg, they simply have nothinh beside crackers and sweet bread for breakfast. One artificial juice and coffee. That is it. It was better not to have breakfast, its ridiculous, a hotel that says the breakfast is include should be ashamed. There is not even one single good point about this place. Honestly, believe me, dont be there!!!!

4/10

Poor

03 Nov 2017

Stephanie

Terrible bed

They dont have queen beds, they sell queen bed but they have single bed one next to the other.
Just terrible

2/10

Poor

04 Aug 2017

chucho

Very bad attention

This hotel is so bad because due to the service that they offer is so different the real room:
1. The room did not have a telephone.
2. Bad room service
3. Air conditioning did not work
4. They did not help with your suitcases.
5. We booked two rooms with two beds but When we arrived they gave a shared room with a bed and sofa bed.

6/10

Pleasant

11 Jul 2017

Ruchi

Decent Hotel!

We stayed in the Hotel for 9 nights. A centrally located hotel in downtown Buenos Aires. 5 mins from the San Martin Plaza and the Pas Palace, 10 mins from Theatre Colon and other major historical sites. Very close to the bus and metro if you are intending to use them. The rooms and bathroom were clean. We had plates, cutlery, microwave and a small fridge in the room with a small table and 4 chairs. So if you are planning to pick up food and bring it in and eat in the hotel it's good. Keep in mind it's a mini fridge with a non-existent freezer.

Breakfast timings were good (7:00 am to 10:30 am) and on weekends they served till 11:00 am. The only issue was the Breakfast space was too small. There was no place to walk or even sit if more than 25 people showed up. Always missing cutlery and plates but the people working there were so friendly and nice they would be running around trying to please everyone with a smile on their faces. It was a nice hot breakfast with eggs, sausages, cereal, fruit, toast a nice and different dessert everyday. Food was good.

Hotel room was clean and basic. I've seen better rooms and more plush hotel. The sofa beds in the second bedroom were not the most comfortable but you are there to be outside and not be stuck in the room anyways.

The hotel staff at the front was very helpful and spoke English fluently which really helped us.

8/10

Excellent

24 Apr 2017

nzstevo

Good base for BA

Suites are not big but comfortable enough, if somewhat dark. Breakfast good. Hotel in good location close to metro and short walk from sites

8/10

Excellent

27 Feb 2017

Verified traveler

Friend staff ,good service ,

Partner

6/10

Pleasant

29 Apr 2016

Patricio

Business in Buenos Aires

Very good location, bad illumination in the room, good breakfast, and veny nice sttaf. poor illumination and the lamps are rare.

8/10

Excellent

09 Apr 2016

Carla

Very comfortable bed and a pleasant stay!

Stayed at this hotel to be near friends staying next door and was not disappointed. Very comfortable bed and not much noise at all (I was on the fifth floor). The room was a bit dark, but of course that's perfect for sleeping!

6/10

Pleasant

08 Nov 2015

Verified traveler

good location

stayed there twice,first time room 505 not so good quite dim and outside window gives light from some kind of shaft.
stayed there again room 1202 which was very good plenty of light and spacious too.hotel staff were very courteous and all in all i'd stay there again

8/10

Excellent

07 Nov 2015

John

Great experience

Hotel staff very efficient and friendly. The staff was always ready to help.

8/10

Excellent

21 Sep 2015

Blaine - Wendy

the hotel was very well located in Buenos Airies

it was only minutes to the train station to Tigre and very central with lots of good restaurants in close proximity
Florida Ave was right around the corner which is something everyone should do when in Buenos Aires

Hotel was priced right and is good value all things considered.

4/10

Poor

11 Jul 2015

O

Better options in BA

First the suite, nice on photos on the web, was horrible. Where the TV set was supposed to be were some cables hanging out the wall. Safety box was not working. Furniture, carpets and sanitary outdated. The rooms in the renovated floors of the hotel are small, not enough light and windows made translucent so you could not see into the small inner-patio.

4/10

Poor

28 Jun 2015

Maria

Terrible hotel.

The hotel was undergoing rennovations, the room that was given to us was very old, dirty. It was noisy.
It was a terrible hotel.

Family

8/10

Excellent

06 Jun 2015

Verified traveler

Worked Well for Us

There were three of us staying at the Hotel so having the Family Suite was reasonably priced and worked well. The suite included two bedrooms, a bathroom, and a big room that had a living room, dining area and kitchenette. The location was fine for our sightseeing adventures. The breakfast buffet was nice.

The staff was terrific. They were very friendly and extremely helpful.

The lobby and entrance to the hotel felt new and modern. However, the suite itself felt dated

6/10

Pleasant

03 Apr 2015

E & B

Handy Location and Good Value.

The Park Royal Buenos Aires is in a good location (Suipacha & Santa Fe)- not too far from San Martin Plaza as well as the metro, railway and bus stations. Good shops are handy as is the Galerias Pacifico (exclusive shopping centre). It was very suitable for our needs

We liked the small kitchenette which allowed us to have some meals there - two good grocery shops within a block or two.

Good restaurants nearby.

6/10

Pleasant

04 Mar 2015

Dennis

Hotel

Good location, nice people very helpful. The hotel is very tired, needs a makeover. There's much better around at the same price.

Partner

8/10

Excellent

14 Jan 2015

kurt

Nice Presidential Suite!

Ideal location. The top floors have been remodeled and are beautiful. The lower floors are dated and shabby. We took the presidential suite for less than $200 per night because of the nice view over Sante Fe ave. The lobby is unimpressive. Staff was very helpful.

Partner

8/10

Excellent

06 Aug 2014

Mary

Comfortable home away from home in BsAs

I truly enjoyed my stay at the Plaza San Martin Suites. My room was very comfortable and provided an apartment-like feel to my week-long stay in Buenos Aires. I was there on business but had a few days to play tourist as well. The hotel is in a great location, close to shops and great sites to visit. The staff were great, very friendly, and went out of their way to help or answer any question I might have had. The kitchenette was just enough for my needs for a week-long stay. I recommend this hotel to anyone looking for a comfortable, convenient and safe home away from home in BsAs.

10/10

Exceptional

17 Jul 2014

Anis B

Ludicrously Great Value and Location

On top of great location (near the Plaza & Florida street, walking distance to the Obelisk and Main Square), and the cheap price for a good-sized suite with a comfortable bed, the staff was beyond helpful with their information, recommendations and desire to help.

Highly recommended.

Partner

10/10

Exceptional

15 Jul 2014

William-Robert

\"No llores por mi, Argentina!\"

Lovely corner suite overlooking the jacaranda tree-lined intersection of Avenida Santa Fe and Suipacha, close to the San Martin Subway station and one block from the broad Avenida 9 de Julio. Very friendly, helpful staff. (They were curious about American football, and I attempted to explain the convoluted rules of a sport where no one touches the ball with their feet!) Outside the hotel entrance, there is an all-night convenience store (\"Open25Horas\") at the building's corner. The breakfast buffet was substantial (DELICIOUS coffee). I gained 5lbs during my stay (mostly from dunking the deliciously-sweet \"medialunas\" in the aformentioned coffee, and the constant barrage of sweets and cookies that shopkeepers would bring out to customers, while chatting in their shops). The kitchenette was useful, complete with pots, kettle, plates, cups and silverware (and dishwashing liquid and towels). The bath could use a little updating (plastic shower curtain on flimsy metal rings, for example). Overall, a good value for money.

8/10

Excellent

18 Jun 2014

Baby Bruce

Great location

Great location in the heart of buenos aires.
Each room had a refrigerator and small kitchen.
The staff were fluent in english and very helpful.
The only problem was renovation noise.
The entire hotel is being updated.

8/10

Excellent

08 Apr 2014

Cristian

Very Nice Hotel

Excellent staff !! and very low price :)

6/10

Pleasant

22 Mar 2014

Christian

Nice hotel near Center

Clean rooms, hot water, nice view and good location. The rooms were big and comfortable.

8/10

Excellent

07 Mar 2014

Ozzie in Sth America

No need to look further - will stay again

We were already pleased with the value, but even more so when they upgraded us from the standard suite to a one bedroom suite - nice. The king sized bed was comfy, the facilities were good and the desk staff helpful and friendly. The breakfast was basic but that seems normal for Buenos Aires in this price range. The only improvements I would like to see would be a lounge or replace the hard armchairs, and an updated TV. Nevertheless, we plan to stay there again on our return trip, rather than looking elsewhere.

8/10

Excellent

02 Mar 2014

chris

Facilities: Basic; Value: Economical; Service: Basic; Cleanliness: Pleasant;
disappointed that rooms arent serviced daily

Family

10/10

Exceptional

17 Feb 2014

SnOwMaNMiMi

Friendly Staff

Staffs are friendly and care for the clients. I lost the contact of my friend and the staffs worried about me & provide supports & helps.

Family

10/10

Exceptional

13 Feb 2014

lw2002geri

Good standard of hotel

The room was clean with self catering facilities as it had a small kitchen area which was a bonus. But negatively no sachets of coffee or milk were provided . Reception service was ok although a couple of the staff struggled with English but then my Spanish wasn't good either! Staff were pleasant and helpful. Hotel was in a good location in the middle of the city. I did have trouble finding it after going out for a walk despite having a map as you can't see the entrance until you are on top of it but I would stop there again as it was in a good location close to Florida St and San Martin park.

8/10

Excellent

10 Feb 2014

guillermo

The rooms are big

I liked this hotel, the rooms were pretty big, the air conditioner was excellent!!! It's a little bit old, but it worth the price, the breakfast is a 3 star, there was no safe box

6/10

Pleasant

02 Feb 2014

Verified traveler

It was ok. Close to. Everything

It was ok. Close to. Everything. Easy walk to retiro or the docks

6/10

Pleasant

12 Jan 2014

Verified traveler

A place to sleep no more no less.

Spent a night here as I was trying to save a few dollars. The hotel room wasn't bad the location was good for getting to the bus station.

8/10

Excellent

02 Jan 2014

Cuban Cutie

Best location in Buenos Aires

Not all the desk staff was helpful--we did not receive our messages about tours, and one person did not agree to make a local call when we were not picked up for a show.

Partner

10/10

Exceptional

29 Nov 2013

Momo

Everything fantastic

I stayed in four hotels in Argentina and this one was by far the best. Very helpful staff; central and convenient location; large, smart, clean and comfortable room with a kitchenette; reasonable pricing. No complaints what-so-ever.

6/10

Pleasant

23 Nov 2013

Chris77

Dated, but clean

The interior is dated, but clean. Great location and helpful staff.

6/10

Pleasant

04 Nov 2013

Vb

Convient budget conscious accommodation

Although reception looks smart rooms are really tired and could do with a refresh. Due to the older style of the hotel rooms are huge, much bigger than any others we have encountered in Argentina. Staff were extremely helpful and friendly and work hard to keep the place spotlessly clean. Breakfast was standard South American (not great).
Location is good, many sights and restaurants nearby
Overall a good base if you don't want any frills or plan to spend a lot of time in the hotel

6/10

Pleasant

18 Oct 2013

Verified traveler

You can have a bad room or a good room

It is an old hotel with some spacious rooms or other very small ones, usually dark ones and needs a renovation.

4/10

Poor

23 Sep 2013

Verified traveler

trip

Bad customer service! they would not be flexible when i ask to stay a late check out, the answer was a BIG NOT!! with actitud!!!!!!!

8/10

Excellent

22 Sep 2013

George

Good location

I stayed 3 nights for a business trip. Everything was okay and I have no complains about anything. The price is not high.

8/10

Excellent

08 May 2013

Mongolius

Great location with easy access to mass transit

Hotel staff was very friendly and helpful. This hotel is located within a block of the subway and has great bus routes close by for easy travel.

8/10

Excellent

01 May 2013

Joao

Great value for money

Despite showing its age, the hotel was well maintained and very clean. The staff were efficient and friendly. The breakfast was good:scrambled eggs, variety of breads and pastry, cereals, fruit salad, coffee .Location was great . Right behind avenda 9 de Julio and 2minute walk from the San Martin Plaza and the underground station.Considering the price paid you can't get much better.

6/10

Pleasant

15 Mar 2013

Robb

Good location for sightseeing. Friendly staff.

The Plaza San Martin is fine if you don't want luxury accommodation. The rooms are large and the bed was comfortable. We had a jnr suite which was advertised as having cooking facilities, but with only two small burners and no pots/pans provided, it is impossible to prepare food. A small fridge is provided so you can at least keep drinks and snacks cool. Staff is helpful and they speak English. Breakfast is fine with a selection of pastries, eggs, cheese, etc. Reasonable value for the price in the middle of a large city.

Family

6/10

Pleasant

20 Feb 2013

Lidija

Good service, rooms very unsatisfactory

Hotel amenities are very minimal, hotel staff was very helpful. Room needs some updating ASAP. I van't imagine why this hotel has excellent rating?!!!

8/10

Excellent

14 Jan 2013

Retirees

Ideal for the cost conscious and self sufficient

The location is great for walk in access to the tourist areas of the city: it's just two blocks from San Martin Plaza/Park and its subway station at the end of Florida street--the main shopping district. Our room 502 had a separate bedroom, lounge-dining room, and bathroom connected via a dressing and washstand area. It also had a kitchenette equipped with a microwave oven with no cookware; 2-burner gas hob with two pots, a skillet and a kettle; sink; mini-bar fridge; cutlery and crockery for two. We had our own microwave dishes and cooked several basic meals while there. The room's decor was dated and tired, but reasonably clean. The only TV was in the bedroom, but included some English language channels. The safe was keyed, which we lost at a replacement cost of US$150--OUCH! The included buffet breakfast was no-frills, but adequate, consisting of cereal, yoghurt, juice, bread, spreads, cheese, ham, scrambled egg, tea/coffee.

10/10

Exceptional

26 Aug 2012

Lili

Excelent area and service

This hotel is located close to \"everything\". Every employee, including the Manager, go out of their way to make you feel welcome and a couple of minor issues were resolved right away; they are slowly making improvements like new triple pane windows and new elevators. The furniture is a bit \"tired\" but the room is large, comfortable and clean. Bedding and towels new and impecable; breakfast is very good and there is plenty of food at all times. I am going back to Buenos Aires next April and plan to stay here again.

8/10

Excellent

05 May 2012

Cher

Clean Convenient Microcentre Apartment

We only stayed one night.
Staff helpful, friendly.
Room decent but initially the strong scent of air freshener suggest probable prior tobacco use in our Non Smoking room. Improved after we opened the windows to air the place. Carpet dark.
Bedroom dimly lit, not very spacious. Bed comfortable. Lounge large enough for sofa and dining table next to Small kitchenette. min utensils. Gas stove to boil water in kettle. Electric kettle would be better.
We are happy with breakfast mainly continental with steamed bread. Guest used to large American full hot breakfast will be disappointed.
Location convenient to Microcentre shopping streets (Florida, Lavalle).
Recommended it guests eat out mostly, but not if guests want to cook (eat in) with limited utensils and small fridge to store perishables.

6/10

Pleasant

26 Mar 2012

Verified traveler

Not bad but needs upgrading

Hotel needs to be upgraded into a more modern facility. There is no microwave in the self contained kitchen, the television needs to be flat screen with HD

10/10

Exceptional

19 Mar 2012

j

For conveniece it can't be beat

Very friendly bi-lingual staff. Very attentive to guests and allowing access to a secure entrance in a very busy part of the city. This hotel is close to everything--monuments, shopping, subway, buses. The streets outside are noisy, but our room was quiet although there was no view as it looked into the interior of the building which meant no sun in the room. The kitchenette with refrigerator and 2 burner stove means you can keep food cold, make a cup of tea any time of day or night, etc. The furnishes were notihing special, but the older TV had worlwide cable so there was English programming as well as Italian and lots of Spanish channels. The breakfast was far above average with good croissants, cereals, yougurt, scramlbed eggs, cheese and ham and endless good coffee and tea. Very ordinary breakfast room, but lots offood and friendly staff If you want a good hotel in the middle of things, this place can't be beat. Just be aware, you are in the center of a very busy city and keep your personal items close when you are on the street. Also, be aware that there are clever thieves out and about. In Plaza de Mayo we were victims of the Squirt, when a foul grey liquid was running down our backs and a \"nice\" man and woman rushed to help us and removed items from our pockets--very cleverly as we were distracted trying to get the gunk off our clothes. Fortunately, we did not lose anything irreplaceable, and the credit card was cancelled quickly, but keep your eyes open and don't allow strangers to wipe off your clothes lest you be taken to the clearners. The hotel staff were very helpful in getting us help after the robbery in another part of the city, but these things can happen anywhere--in busy places in broad daylight. We did not suffer too badly, but beware, others have reported much bigger losses.

6/10

Pleasant

06 Mar 2012

Verified traveler

Good hotel for the price

The Good: location, price and had kitchenette inside the room
The Bad: Bathroom, furniture and TV were old

8/10

Excellent

01 Mar 2012

Verified traveler

Plaza san Martin: review

Great amount of space. Looks a little dated in Style but it is clean comfortable and good value. Location convenient

10/10

Exceptional

06 Feb 2012

Verified traveler

Nice hotel and a very nice breakfast.

8/10

Excellent

24 Jan 2012

A.

Plaza San Martin Suites - good location

As other reviewers have stated, the hotel itself is in need of some refurbishment.

There was scaffolding round the outside of the building, so this may be in progress, although there was no problem with noise.

The suite was large and comfortable - everything simply looked older and worn. The lobby is well appointed and the staff were exceptionally helpful and spoke excellent English.

Wifi service was good. Breakfast was included and there was a good choice of items that were replenished throughout the breakfast service.

The location was excellent, and it was an easy walk to most major tourist sites.

8/10

Excellent

23 Jan 2012

Johan

Plaza San Martin Suites

Good moderate accomodation and friendly staff who are most helpful. Staff shoul have warned us about being robbed, because we bacame victims of a grab-and-run robber.

8/10

Excellent

18 Jan 2012

Kendall

Recent Stay at Plaza San Martin Suites

The hotel location is perfect for sightseeing throughout the city of Buenos Aires. The overall condition of the hotel room was good and well maintained. The staff experience was also good with one exception. A companion of mine arrived early in the day on the day of check-in and despite room availability was asked to pay additional money to get into the room before the official check-in time. This was an inconvenience and a hardship due to the fact that my companion was exhausted from jet lag. The breakfast was great.

8/10

Excellent

28 Dec 2011

Verified traveler

Plaza San Martin Suites in Buenos Aires

Great value for the hotel; rooms were simple but clean. Service staff was exceptional - always polite and very helpful! Very convenient location...5 blocks from Florida Ave (the pedestrian shopping street) and an excellent cafe (Desiderio) only 1 block away. Bus stops on Santa Fe and one block from the subway. I would definitely stay here again!! :)

10/10

Exceptional

06 Dec 2011

Scott

Hotel Plaza San Martin Suites - Great value

The staff were extremely friendly and helpful. The suites are spacious and the location is ideal.