Name: Majlis Grand Mercure Residence Abu Dhabi
Address: Zayed The 1st Street Electra Street, Abu Dhabi, 53400, AE

10/10

Exceptional

30 May 2026

Mustafa

Nasir - amazing front of house
Omida- always polite and helpful
Mohammed porter - always huge smile super helpful
Shamila at breakfast- always paying attention

Family_with_children

10/10

Exceptional

30 Mar 2026

Ronald

great

Family_with_children

10/10

Exceptional

02 Mar 2026

Minaz

Kitchen has all necessary and basic essentials!
Room is very clean, staff are extremely hospitable.
Love the feeling of this hotel.

Self

10/10

Exceptional

03 Jan 2026

Katie

Very helpful staff, nice breakfast and very clean hotel. Would highly recommend.

Leisure Family

8/10

Excellent

13 Dec 2025

Richard

My room had all the amenities listed on its site, and it was well-kept and modern. One day, I grabbed an excellent Mocha Latte from the lobby coffee shop. The staff and turndown service were impeccable. I could not ask for anything more. Abu Dhabi Mall was about a 7-minute walk to shop and to grab a bite. The only reason my overall rating was not 5 stars was that during the day, I intermittently heard rushing water, which was not restful when trying to nap. Since the room had a washer/dryer, I felt the hotel should have provided complimentary washing detergent. Lastly, I thought the breakfast was mediocre and would not recommend paying in advance for it.

Business_and_leisure Friends

10/10

Exceptional

02 Dec 2025

Lalit

Clean room, great staff, great location. Hotel is getting a bit dated but the location and cleanliness more than make up for it

Business Self

8/10

Excellent

25 Nov 2025

GLOBAL

Suoer

Leisure

10/10

Exceptional

19 Nov 2025

Hon Kin Benedict

Pleasure to be back again. Nice big clean rooms, good buffet breakfast, good location.

Business

10/10

Exceptional

21 Oct 2025

Dirk

Loved this accommodation so much in fact we cancelled our other hotel to stay here longer. Stay is wonderfu! Breakfast is plentiful and great variety. Clean quiet relaxing and close to everything staff was wonderful. We will stay here again! Thank you we are enjoying are stay!

Leisure Family

10/10

Exceptional

18 Sep 2025

tsegaye

🇺🇸 ⭐⭐⭐⭐⭐
I stayed at Grand Mercure Majlis Residences and had a wonderful experience. Special thanks to Ilham and Thet Zarni at reception — both were friendly, professional, and very helpful. They made my stay even more enjoyable. Highly recommended!

10/10

Exceptional

30 Aug 2025

Ahmed

The best in Dubai

Leisure Family

8/10

Excellent

15 Jul 2025

ROHIT

The stay was good but food was terrible.

10/10

Exceptional

19 Jun 2025

Jeanette A

Staff in restaurant pool and housekeeping could not do enough for you they were great we didn’t have much contact with reception or the customer relations

Partner

10/10

Exceptional

04 May 2025

Hon Kin Benedict

Fantastic

Huge spacious room. Clean. Quiet. Good central location. Nice breakfast. Would stay here again

Business

10/10

Exceptional

16 Apr 2025

HAMLET

The staff were exceptional

Leisure Family

10/10

Exceptional

10 Apr 2025

Erwin Ian

Superb

10/10

Exceptional

11 Jan 2025

Denise

Very accomodating staff. Hotel is walking distance to Abu Dhabi mall.

Friends_and_family Family

10/10

Exceptional

07 Jan 2025

Francis

Fantastic room, well equipped. For improvement: if the room was ready at 11:30am, staff could be more flexible to allow an early check in and not charge a full day to enter (which I didn’t take)

Leisure Family_with_children

10/10

Exceptional

21 Nov 2024

Naveen

Stayed there for only night, but was very impressed with how professional, courteous and nice everyone in the hotel was. The two-room suite we had booked was excellent and had everything we needed. The location is convenient , and is close to many restaurants/shops. The lady from the gift shop also gave my little baby a balloon to play with, and it brought such joy to my little one. Everyone greets you with a smile. I would definitely stay here again.

Leisure Family_with_children

8/10

Excellent

31 Oct 2024

PETER

Short stay in Abu Dhabi

Nice stay for 3 nights in 1 bed suite. Staff were helpful. Room comfortable but decor a little tired.

Friends_and_family Family

8/10

Excellent

25 Aug 2024

David

Pity it’s a “dry” hotel but, otherwise, very good.

Leisure Self

8/10

Excellent

09 May 2024

Jeanette

Good but won’t stay again.

Upgraded room but in smoking floor when requested non smoking but room actually didn’t smell of smoke so ok. Gorgeous room excellent facilities but the maid service let it down badly constantly had to request towels as non left until 5 days in a new gig assigned to the room and was fabulous. Room service was a disaster ordered from menu asked for meal with no cheese it came waiter said no cheese opened it and there was cheese so rang to be told there is no cheese in it!!! Came to collect it and yes there’s cheese! Spoke to manager he was apologetic offered late checkout which we had already sorted but he extended it so all in all a pleasant stay. Just need to tighten up on the maid service. It lets it down.
Also need to register that sorry means nothing do something about it rather than just lip service!

Partner

10/10

Exceptional

21 Apr 2024

MINSU

very good for my trip!!!

Business

10/10

Exceptional

04 Jan 2024

Peter

Great value property in a good location close to Abu Dhabi mall and the Corniche. Staff were courteous and helpful. Suire room was spacious and great value compared to similarly priced properties we have stayed in other cities.

Leisure Family

10/10

Exceptional

23 Dec 2023

Yazan

The suit was clean and in very good condition. The staff were very nice and exceeded my expectations. In the middle of Abu Dhabi, so it relatively close to everything.

The have acceptable swimming pool on the roof with warmed up water, and nice gym.

Room service is exceptional.

Business_and_leisure Family_with_children

8/10

Excellent

08 Dec 2023

TIM

Big room, friendly service, but AC didn’t work and one of the lights would not turn off! brekky not good either

Business

8/10

Excellent

10 Nov 2023

Tammy

Front desk staff was amazing... helpful, polite, friendly.

10/10

Exceptional

20 Oct 2023

Alaa

A very good lace , everything is perfect, no single mistake

Business Self

6/10

Pleasant

30 Aug 2023

Maria Ruth

Check-in was at 2 pm , we arrived at the hotel at 5pm...our room was not close of being ready. We waited for half an hour at the lobby till we finally get to our room. Upon check-in, i was also informed that the pool is closed for an \"emergency maintenance\" which was disappointing. The staff supervisor suggested to cancel my booking and go somewhere else, which i found it rude. But when she checked and learned that i booked months in advance, she turned around and gave us a complementary free of charge late check-out and extra cot..and that was nice and the right move. Other than that, the rest of our stay went smoothly and the rest of the staff were great and heplful.

Leisure

4/10

Poor

23 Oct 2022

Alice

Broken fridge, lights not working, broken closet door that harmed us physically. This was just not the experience we expected or wanted

Business Family

10/10

Exceptional

02 Jun 2022

Kathryn

Have a great day. Everything was fine. Nice clean room and very friendly and helpful stuff

Leisure Self

10/10

Exceptional

13 Jun 2021

Ashok

good

very nice

Friends_and_family Family

2/10

Poor

26 Sep 2020

yousef

not recommend

It was very bad time room smiley and the room services not clean vary old furniture food smile in all the hotel from the air conditioner the tv was not working am not recommend these hotel services .

Friends_and_family Family

10/10

Exceptional

03 Jan 2020

Tango

Very spacious suite. Ideal for longer stays, for families with children. It is in a commercial district. A lot of restaurant and shops in the area.

Leisure Family

8/10

Excellent

25 Apr 2019

Verified traveler

Nice pillow and bed. Room was spacious.
Kitchen facilities were very basic. Stove not hot enough.
Used cups were washed by staff but lipstick stain was still there.

Business Family

10/10

Exceptional

22 Apr 2019

Verified traveler

Excellent service in reception
Good gym
Nice breakfast

Business Self

10/10

Exceptional

14 Mar 2019

Sami

Friendly staff, great room and very nice breakfast

We had a great stay! We were travelling with our 6 month old baby and everyone loved him. Concierge, reception and everyone else we met around the hotel were especially friendly and helpful. We had dinner at the hotel on one of our two nights, it was a buffet with a wide selection of things to have, all very good. Breakfast was really good and we loved the fresh orange juice.

The hotel provided a high chair in the restaurant and a cot for our room. The cot was reasonable, but looked very old and tattered, it did the job though. The pool area looked very nice, unfortunately we didn't get a chance to make use of it as our stay here was quite short. It's on the rooftop with some nice views and is sheltered from the sun and wind. The local area is great with a few restaurants within walking distance and Abu Dhabi Mall just around the corner.

Overall a very lovely stay and thank you to all the staff for making it so enjoyable!

Family

10/10

Exceptional

27 Jan 2019

Verified traveler

This was a perfect place for us to stay. The room and entire hotel was spotless. It was located close to our relatives we were visiting. The entire hotel staff had smiles on their faces. Though we ate there only a few times, the restaurant at the top of the hotel was splendid. All in all, it was an excellent stay. If I'm every in Abu Dhabi again, I will certainly stay here again and I can highly recommend this hotel to others. A special note of thanks to Anna Yaklunina who went out of her way to resolve a very minor,almost non-problem.

8/10

Excellent

07 Jan 2019

Diane

Great hotel in the center of the city

We asked for a 3 bed room and ended up with a suite of 2 bedrooms, 2 full bathrooms, a kitchen, and a lovely big living room. Lots of electronic outlets. 3 tvs. A safe. Huge bedroom and living room. Beds were a bit hard but the pillows were comfortable. We didn’t use the pool but it looked lovely. We ate at the hotel restaurant and the bill was pretty reasonable with huge portions! Lovely hotel.

Family

10/10

Exceptional

01 Jan 2019

Verified traveler

This hotel is excellent. Should be a 5 stars hotel

6/10

Pleasant

04 Dec 2018

Verified traveler

Thw staff was competitive and the location also was good

10/10

Exceptional

16 Aug 2018

Michael

Lovely stay at the hotel,friendly, helpful staff

We arrived off a very full and long flight from New York. The Reception staff were, very efficient friendly and helpful. We were shown to our room, which was on the 13th floor. The room was spacious, and beautifully furnished. Were were unfortunately in transit only, so the trip was rushed and we got to see none of the attractions. We would certainly recommend this lovely hotel.

Partner

10/10

Exceptional

09 Dec 2017

Stephen

City hotel not a resort but good

The hotel is showing its age in some areas but having said that, it is still a wonderful place to stay. We had to have room service breakfast because it was a friday and we had to leave by 7 am and the hotel only supplies brunch from late morning as it is a day off for the locals. The breakfast was very average so we hit the Etihad lounge for a top up. The staff were exceptionally polite and very helpful and the coffee in the foyer was very good. Walking around the area at night is an experience as the lighting is not so good and the footpaths are in desperate need of attention. If you don't like mixing with locals then a resort hotel might be to your liking.

Partner

10/10

Exceptional

27 Nov 2017

kathy

Wonderful staff! Hamid treated us like family!

Wonderful staff! Hamid treated us like family! Great location. Close to restaurants, shopping and the Corniche. No oven, but good size refrigerator, 2 burner stove top and small convection oven.

10/10

Exceptional

23 Oct 2017

Nitesh

Excellent Property to stay

Had stayed here for 4 nights, everything from check in to check out was perfect, the staff here are very courteous and helpful, the rooms are extremely spacious and comfortable, every details of things that is required is there in the room including a complete kitchen. The hotel location is very central and there are good quality hotels also located near by and a mini supermarket is just adjourning the hotel building, Overall we had a very pleasurable stay, thank you all.

6/10

Pleasant

05 Oct 2017

John

Mediocre Hotel, Terrible Management

The best: spacious and clean room. The worst: the human interfaces: slow, bureaucratic check in and out, creepily invasive KYC, incredibly offensive body odor in most personnel, bossy, irrational management.

10/10

Exceptional

17 Sep 2017

Denver

Luxurious and very comfortable

Our suite was very luxurious and comfortable and the hotel staff were very helpful too.

10/10

Exceptional

14 Aug 2017

Verified traveler

Excellent service & great food. Love ❤️ it!!!n

Simply Amazing .

Family

10/10

Exceptional

22 Apr 2017

mrsbenno

Lovely hotel. Close to city. Facilities are really clean and staff are superb. Couldn't fault anything.

8/10

Excellent

11 Mar 2017

Daniel

Great option for cab riders

Great newish hotel. Very clean. Kitchen was nice. Checked in early and got a nice upgrade. Pool was closed for maintenance. My huge room was quiet with a good view. Walking area around the hotel is not scenic or convenient by any means. It is close to the airport.

10/10

Exceptional

03 Jan 2017

Cheryl

The Majlis Grand Mercure is a Grand Residence

Our 5-night stay was wonderful! The hotel was centrally located for all our needs...including our New Year's Eve festivities. The staff was attentive and very professional. I especially liked the fully-equipped kitchenette in the room... we made good use of it and were able to eat-in a couple nights. What a savings!! Overall, everything was lovely. For our next visit to Abu Dhabi, we plan to make reservations again at the Majlis Grand Mercure Residence.

Partner

8/10

Excellent

30 Nov 2016

Verified traveler

Fantastic staff..so polite and welcoming. Made our stay a great experience. Clean....spacious rooms. Would highly recommend!

8/10

Excellent

13 Nov 2016

Jeremy

Very comfortable!

This is a fairly new hotel with very spacious and well-equipped rooms. The staff were very attentive and check in and out were quick and courteous.
My one gripe with the hotel was the breakfast. I arrived around 7am on a weekday, so it should have been a fairly busy time. There was a very limited selection of hot food in the buffet, but a station to get a fresh omelette - great, but nobody to cook it! I asked one of the staff and she phoned for the cook. About 10 minutes later he arrived! In the meantime I tried other breakfast choices and it was generally poor. The baked beans in particular were thin and watery. Not good enough for a 5-star hotel.

10/10

Exceptional

15 Sep 2016

Graham

Excellent hotel but wifi not great

10/10

Exceptional

06 Mar 2016

gregory

Excellent Service

The welcoming team were excellent and went out of their way to ensure we checked in and were comfortable.

8/10

Excellent

22 Feb 2016

evan

Lots of amenities in the room

Nice room

8/10

Excellent

17 Feb 2016

Imad

home in Abu Dhabi

Strategic location in downtown area

10/10

Exceptional

16 Feb 2016

Verified traveler

Great hotel, great location

Walking distance to abu dhabi mall, hotel is nicely furnished and very cosy

8/10

Excellent

08 Feb 2016

Janet

Short stay to visit friends. Comfortable hotel. Didn't eat there or use facilities.

Family

10/10

Exceptional

30 Oct 2015

Verified traveler

Family suite perfect for us

Perfect for us as a family of 5. Kids loved it and having separate room for two (with one in the fold down lounge bed) was ideal to keep an eye on them. Nothing too much trouble for staff and a real classy treat

10/10

Exceptional

20 Oct 2015

Verified traveler

Great size, new hotel, expensive breakfast.

This hotel is pretty new as many taxi driver had to double check their address. 4 of us booked the 2BR apartment and it was huge. 1 room came with king bed and ensuite and 2nd room came with 2 twin beds with an additional bathroom in the common area. The location however is a bit secluded from restaurants and shopping, You will need to get a taxi to go anywhere.

Breakfast was overpriced @ 110AED or $30USD per person. There were not many selections. Personally I wouldn't even pay $10USD for it. Aside from that..the hotel were clean and the staff were helpful and friendly. I will consider next time in Abu Dhabi

Family

10/10

Exceptional

20 Oct 2015

S D.

Great 2 bedroom suite

My stay was great however, the down side is that the hotel asked me to wait till 5pm to get my non-smoking suite.

Family

6/10

Pleasant

12 Sep 2015

Amjed

Family vacation

Actually it not suitable for 4 star hotel I rate it as 2 star only , the one how open door is the same person how carrying luggages , conserge services and many other jobs,
A lot of things need to be reevaluated in this hotel

Family

8/10

Excellent

07 Sep 2015

Anthony

Value for money in the middle of Abu Dhabi

The two bedroom apartment was very comfortable. We were able to do some self catering, however had to ask for extra crockery and cutlery, which was odd as there were three people booked to stay. There is a small supermarket next door, however best to get your supplies from the CoOp at the Abu Dhabi Mall ( take a taxi...which by the way are good value and plentiful). Be warned that there is no alcohol available on site, you must purchase it from a special shop a few blocks away...not ideal in 45+ degree heat! It is only to be consumed in your room, not by the pool, which is way to hot to swim in anyway. Also note that the shop in the foyer La Brioche is a chain that sells very expensive coffee and the bill can't be charged to your room. Despite these minor drawbacks the staff were very pleasant and helpful as they could be.

Family

8/10

Excellent

04 Sep 2015

mill

Good location at Abu Dhabi downtown

Very reasonable price for two nights. Friendly staff. Hotel looks old but clean room. I enjoyed stay and I would recommend it to friends.

6/10

Pleasant

08 Aug 2015

Arnold

A pool with a view!

Great location and hotel. The two room suite was a comfortable forbthebdour adults and one child. The best part is the roof top pool which offered a superb view and relaxed atmosphere.

Family

8/10

Excellent

27 Jul 2015

dan

Friendly staff and good location

Very helpful and friendly staff. Greeted with a nice Arab coffee during check in and great location close to shopping malls, restaurants and mini mart.

10/10

Exceptional

06 Jul 2015

Angela

Great Place with Great Staff

We booked this location based upon feedback on several websites and we were pleased. The staff was very accommodating and available to answer any questions.

Our suite was nice but you need a tutorial to utilize the electrical system. Like many hotels, your key is required to activate the electricity, but the remotes were not as intuitive as one would think. However, we called the concierge and someone came to demonstrate everything for us.

This hotel is located within walking distance to the Abu Dhabi Mall, a grocery store, and many restaurants.

The restaurant was nice and even better when we found it on Groupon!!

Would highly recommend!

10/10

Exceptional

18 Apr 2015

Janet

A Grand Stay!

Very friendly, knowledgeable and accommodating staff. Easy to find and get to by car and the self parking was very convenient. Room was spacious and the kitchenette was well equipped. Lovely pool, steam room and sauna. Walking distance to supermarket and other shops and fast food restaurants. A thoroughly enjoyable stay for a great price. Hope the deal will be repeated?

8/10

Excellent

06 Dec 2014

Verified traveler

This was a family trip. Myself, my husband and our two sons. The hotel was wonderful! The location is very central, the room was clean, and the staff was very personable and anxious to please. We will definitely stay again.

10/10

Exceptional

16 Nov 2014

Verified traveler

Nice new hotel with outgoing staff

The hotel is nice and clean and the staff were eager to please

10/10

Exceptional

12 Feb 2026

Kathrin

Tolles Hotel, tolles Frühstück und tolle Lage

8/10

Excellent

11 Feb 2026

Lucimara A M

Tive um problema com o sofá cama e com arrumação do quarto mas no final deu tudo certo

Friends_and_family Family

10/10

Exceptional

16 Jan 2026

Jose M

check in good, guy helped with some passport issue we had. room very good. not new, it will need renovation soon, not new at all, but very clean and comfy. I liked it.

Business

4/10

Poor

13 Jan 2026

Hugo

Poor level