Name: Hostal Maria Luisa
Address: Calle De Hortaleza, 19 2, Madrid, 28004, ES

6/10

Pleasant

17 Nov 2025

Arnaldo

Very basic property but expensive for the amenities. Very well located. Staff was friendly but at checkout they didn't want to call a taxi for us. Room wasn't quiet, you can hear conversations from next rooms in the middle of the night. I will not stay again there. Many better places around.

Leisure Family

10/10

Exceptional

30 Sep 2025

Aileen

The staff was very nice and attentive.

Business_and_leisure Family

8/10

Excellent

10 Jun 2025

Deborah

I love this place, the only disappointment was that they gave me a room of twin beds instead of one double. Everything else was awesome.

Partner

8/10

Excellent

11 Apr 2025

Luisa C

For the price, was great locate, clean, quiet.

Friends_and_family Family

4/10

Poor

23 Mar 2025

anjula

Poor

Poorly kept hostel. The room was not cleaned properly, bed sheets were dirty, odor ciming from the toilet etc. Only good thing was the location. Centrally located near many good restaurants and attractions

Friends_and_family Family

10/10

Exceptional

04 Feb 2025

Jon

Good

Two clean beds, friendly staff. Good

Friends_and_family Friends

8/10

Excellent

09 Nov 2024

Izel

Great location, rooms are a bit small but fine. The stuff was friendly. The only problem was that the walls are so thin that it was difficult to sleep because of the noise in the hotel

Leisure Partner

10/10

Exceptional

06 Oct 2024

Verified traveler

Excellent place and very well located. Great service

Leisure Family

6/10

Pleasant

17 Sep 2024

Tevfik Mustafa

Location is excellent but facilities are too old

Leisure Partner

8/10

Excellent

20 Aug 2024

Magda lizeth

Nice place. The staff very friendly and respectful.

Leisure Family

8/10

Excellent

23 Jul 2024

Danny

The a/c did make the room cool, just a little fresh. The safe box was broken and we were promised that it would be repaired soon, but never occurred

Leisure Partner

10/10

Exceptional

11 Jul 2024

enrique benjamin

Very good stay

It is a very good hotel with a very good location and nice staff, I would come back because it has everything you need.

Friends_and_family Family

10/10

Exceptional

17 Apr 2024

Jayne

Lovely helpful staff, clean room, great location, very central

Leisure Family

10/10

Exceptional

26 Mar 2024

Luis

The property for what we wanted and expected was excellent, the surroundings were a little scary at first but once you were used to it, it felt safe, very well located.

Leisure Family

6/10

Pleasant

03 Jan 2024

Eugenio

The location and the cleanliness of the facility.
The administration must instruct the employees to be more polite.
One evening, when I entered the lobby with my sister and niece (who live in Madrid) to pick up a gift I brought for them, the person in charge of the night shift yelled to us in a very nasty way: \"Two minutes!\", as if I we were in a jail. My sister and niece were in shock.Humiliating treatment!

Leisure Self

10/10

Exceptional

19 Jun 2023

David

Nice little hostel. Very clean and quiet. People at reception suoer friendly and helpful about getting around.

Leisure Friends

6/10

Pleasant

15 Oct 2022

Verified traveler

A hostal for short stays.

Hostal Maria Luisa is the okay if you desperately need a room in Madrid Centro and only plan a short stay, like 1-2 nights.

Partner

10/10

Exceptional

16 Sep 2021

Albert

Stay in madrid

I like I was close to everything

Self

8/10

Excellent

18 Jun 2021

Junior

IT IS WORTH TO TRY HOSTAL MARIA LUISA IN MADRID

This is not the first time I have stayed at Hostal Maria Luisa and there are so many reasons why I return to the same place. Hostal Maria Luisa is central located, and I was amazed to see that the Hostal has been remodeled recently. All its staff is nice and friendly. Finally, the cost of your accommodation is a bargain. Please, make your reservation without hesitation, and enjoy your stay in Madrid without wondering where should you stay. in one of the most wonderful cities in the world!!!..

Partner

4/10

Poor

03 Nov 2019

Verified traveler

Bathroom super small with lot of mold in shower. Guest have not access to remote for AC/Heater. Volume for TV only 10. Guest cannot keep room key, but has to call person in charge.

Leisure Partner

8/10

Excellent

12 Jun 2019

Yanina

A nice little family hotel in the center of Madrid

Great location in the center of Madrid. Small, but very comfortable room, comfortable bed. Heater and AC, TV with channels in English, small fridge with cold drinks. Very clean, towels changed daily. Thin walls, so your peace and quiet depends on your next door neighbors, which is quite usual and common.
Very pleasant and helpful hotel owners, but one of their staff certainly could be more civilized and helpful, and less loud.
If her statement that the couch in the common area cannot be.used by guests, because the common area is only for luggage storage is correct, then it is very strange. The rooms are dark and have no comfortablevsitting. The couch and the common area are much more pleasant

8/10

Excellent

19 May 2019

Verified traveler

It's a lovely little hostel in the centre. Excellent location, we walked to many tourist attractions. Staff were friendly and towels changed daily. The only thing was the wayer was a little too hot and we coukdnt change the temperature. Plus the a/c wasnt included for the price we paid, so just double check that. Overall we throughly enjoyed our stay.

Leisure Friends

8/10

Excellent

09 Feb 2019

SAI KIT

A 1-star hotel at prime location.

Locate at the heart of the city: shopping eating and entertainmen within easy reach on foot.

Family

10/10

Exceptional

24 Nov 2018

T

Ckean, and quiet. Friendly staff. Good price for 3 people in one room

10/10

Exceptional

14 Nov 2018

Verified traveler

Excellent location in Madrid's centre

Great family-run place very close to the dead centre of Madrid. Comfortable rooms, good wi-fi, and even if your room faces out onto the street, you won't hear much, thanks to two sets of double-glazed windows. Excellent value.

2/10

Poor

01 Nov 2018

Verified traveler

My cousin came to visit me and they charged me 20.00 euros to have a visitor to talk too I was libid

10/10

Exceptional

02 Oct 2018

Eileen

So many wonderful memories of this Hostal! My room was clean, offering great space for clothes, a very good bed and pillow, a small refrigerator (!!), bathroom en suite, a marvelous shower. The staff, outstanding and gracious, offering kind help when I was sick. I recommend it!!

6/10

Pleasant

31 Aug 2018

Michael

No visitors

Start with the good, great location and the woman on reception speak enough good English and is very friendly and personable. The rooms are basic but good, air conditioner ok and mini bar not so cool. Next, they don’t tell you in the info, you can not have visitors. That should be spelt out as I’m on holiday and may want to take a friend to the room I paid for.

8/10

Excellent

30 Jul 2018

Hazel

Close to gran via and shopping district. Has several restaurants nearby. Comfortable and clean rooms.

10/10

Exceptional

16 Jun 2018

alexandra

Great

Very clean

Family

10/10

Exceptional

22 May 2018

Luz Elena

nice and cozy

It was a nice place to stay

Family

2/10

Poor

15 Mar 2018

Verified traveler

Room smelled particularly in the bathroom area

Dreadful location. Noise in the street 24/7. No air conditioning. Do not book this hostel.

10/10

Exceptional

10 Mar 2018

Francisco

Nice Hostal in the Center of Everything

Love this hostal, it was in the middle of everything,lost of restaurants and bars, close to the Gran Via. The staff very friendly and kind. Room very clean and cheap. I pay a good deal for my stay and for evrything it had.. Woww. Loved it. Would recommend it to everybody.

10/10

Exceptional

08 Nov 2017

Sergio

Satisfied

Just one word to say it\"EXELENT\"

Partner

10/10

Exceptional

30 Oct 2017

Mihai Ovidiu

Goood

Very good

Partner

10/10

Exceptional

10 Oct 2017

Carlos

Madrid

GREAT staff. Amazing location.

2/10

Poor

08 Aug 2017

John

Gay Travelers Avoid and Non-Gay Travelers Why here

LGBT Travelers Do Not Stay Here!!! I was here for Madrid World Pride in the center of the gay area. This his a homophobic staff my Spanish Speaking cohabitant was not allowed to share our double booking. This hotel would not allow me to have a companion despite making a double occupancy reservation. The staff is hostile and absolutely horrible.
The condition of this property is very poor it's the worst possible place to stay regardless of your orientation. I would absolutely avoid this property. Hotels.com gave me a credit for the balance of the days and I left in the morning to move to a real hotel. Horrible experience, great location but just avoid this at any price unless you like being treated like a child.
Jamie, the owner should be ashamed of himself and his night staff was so hostile we nearly drew punches. Horrible Horrible Horrible!

Partner

8/10

Excellent

25 May 2017

Suresh

4star

It was very nice clean and confortable.near to gran via.can walk all over .plaza mayor.etc

Partner

10/10

Exceptional

04 Apr 2017

Javier

good

good

Family

2/10

Poor

23 Dec 2016

Ron

Please do yourself a favor - STAY AWAY!!!

in addition to other issues, the main problem was that the hotel has no heating during december (this is what the representative in the hotel said), even though it says on the add there is.

6/10

Pleasant

21 Dec 2016

F M

Good hotel, clean rooms, nice shower. The location is great for sightseeing.

Family

8/10

Excellent

04 Nov 2016

Ms julie v

great clean hotel

great nd central

6/10

Pleasant

11 Oct 2016

Jack

Very good location. Relatively low price.

Very noisy. Noises coming both from the street and the neighbors. Close to all the attractions. Not recommended if you are with a car. Room and bathroom very small.

10/10

Exceptional

16 Sep 2016

Bob

Well furnished in good location.

Good beds, great location, very clean, modern furnishings. Noisy and lively but please remember you're in Madrid and some boring spot in GB.

8/10

Excellent

13 Jun 2016

Verified traveler

it was okay. first day airconditioned didn't work, safety box didn't work.
location was great, friendly stuff.

6/10

Pleasant

01 Jun 2016

Sharon

Average accommodations

This hostel has been my standard lodging with student groups for a number of years, but I was a bit less enamored with it this time. While the location is great and the price is reasonable, the wifi connection was weak and the person on duty in the evening was not as friendly as some of the employees in past visits. Also, the evening doorbell is extremely annoying for those who are trying to sleep.

10/10

Exceptional

21 Oct 2015

Sylvia J.

girls weekend away

Excellent location!
Great value for money. The staff were all very polite. The room was clean and we had a lovely strong warm shower in our en suite. The bed was a little hard for me but the other girls thought it was fine.
I would definitely stay here again.

Family

8/10

Excellent

08 Oct 2015

Verified traveler

Stayed for one night, room was basic but clean and had everything we needed. Hotel is in a great location, walkable to restaurants, shops, cafes and nightlife. Would stay there again.

Partner

8/10

Excellent

12 Jul 2015

Reinaldo

Great Location, great Service

The Hostel is located just steps from Gran Via and also inside the Chueva neighborhood, just steps away from great nightclubs, restaurants, metro stations, etc. From here you can walk to Callao, Puerta del Sol, Fuente de Cibeles. Overall is very centric. They make your bed everyday and clean up the bathroom. Also, the staff members are great and the place is very safe. Next time, i will be staying in the same place! :)

8/10

Excellent

14 Jun 2015

Oksana T.

wonderful budget lodging

Being situared just 5 min from Gran Via metro station the hostel provides everything neccessary to relax after a busy day. Lots of cafes nearby, shops, beautiful squares. I would just mention very small rooms,the rest is very good. Definetely recommend for spending your time in Madrid

Partner

8/10

Excellent

30 May 2015

Jenny

Close to city center. Safe n Good

Felix at the front desk is helpful n polite.
Very close to places of interest. Quiet n clean.

Family

4/10

Poor

24 Mar 2015

Oliver

Basic accommodation with reasonable value

Whilst the staff were all very friendly and room was ok there were a few issues with the accommodation. It was extremely loud first of all,I could hear people moving about upstairs well until 4 or 5 in the morning and with the paper thin walls the neighbouring rooms were also easily heard when they came back from a night out in the early hours of the morning. The street noise is also very loud. So unfortunately didn't sleep well over the stay.

Room was clean enough with a basic and small bathroom. Nice living area if you wanted to get out of the room and very good location.

Partner

8/10

Excellent

20 Mar 2015

JIHYE C.

Good stays in Madrid

Walking distance from almost every tourist place in Madrid and very close from a supermaket(Carrefur?? express) and popular tapas bar. Sushi bar just across the street, forgot the name, make sushi and roll delicious and was not expensive, so we went there twice. Room was a bit small but OK because still there were a small refrigerator, TV and table with mirror, everything I needed. Staffs are friendly.

6/10

Pleasant

27 Feb 2015

Jorge

Decent but noisy

This is a decent enough hostal - economic, well-located, clean and efficient, BUT with paper-thin walls. You can hear everything your neighbors do - and I mean everything. So unless you're lucky enough to have an empty room next to yours, which isn't too likely as they're aren't that many, make sure and have earplugs. Classic example of \"you get what you pay for.\"

8/10

Excellent

16 Jul 2026

Luis

Emplacement idéal, proche de tout ; vous n'aurez pratiquement pas besoin de prendre le métro, tout peut se faire à pied.

Partner

10/10

Exceptional

25 May 2026

Gabriel

Good

Partner

8/10

Excellent

18 May 2026

Victor Rene

Todo bien , de acuerdo al precio de la habitación! Quieres más confort paga uno de 5 estrellas

Partner

10/10

Exceptional

28 Jan 2026

Guillermo

Un lugar excepcional vas de familia, o trabajo uña quieres descansar de verdad; si vas con pareja o a buscar una; no es el más indicado.

Self

8/10

Excellent

27 Nov 2025

Filipe

Achei o estabelecimento muito bom. Localização privilegiada, com fácil acesso a todos os principais pontos turísticos. Staff muito atencioso. Os quartos tem boa vedação, apenas pontuo que devido a época do ano (fim de outono) o ar condicionado do quarto nao estava funcionando. Quarto possui um mini frigobar que pode ser usado. É um lugar que certamente retornarei.

Self

6/10

Pleasant

04 Nov 2025

Raúl

Accesibilidad

Friends_and_family Family

10/10

Exceptional

22 Oct 2025

Flavia

A equipe de atendimento nos recebeu muito bom e nos atendeu em todas as solicitações.

Partner

8/10

Excellent

17 Oct 2025

Maritza

El Hostal es muy limpio. Limpian las habitaciones todos los días. Pero muy antiguo. No entiendo porque tienen el sistema de dejar la llave de la habitación en el casillero cuando sales del Hostal. Para entrar siempre tienes que tocar el timbre. El timbre lo entiendo por seguridad, pero lo de la llave , no

8/10

Excellent

29 Sep 2025

Imelda

la estancia cumplio con mis expectativas

Leisure Family

2/10

Poor

02 Sep 2025

James

Expensive.

4/10

Poor

20 Jul 2025

Juan

El personal muy atento. La sala de estar y recepción limpias y agradables, pero la habitación fue de pesadilla. Sábanas transparentes, aire que no enfriaba, televisor con poca programación, baño sucio y no lugar para poner jabón o champú o enjuague bucal.La cubierta de la cama desgastada y poco limpia.

Leisure Partner

10/10

Exceptional

29 Jun 2025

Geraldi

Viaje con mis hijos pequeños y fue totalmente cómodo y seguro … la ubicación fue perfecta .!
Regresaremos .!! :D

Leisure Family

10/10

Exceptional

29 Jun 2025

Harriet Guadalupe

Buena experiencia

Las personas muy amables y el lugar muy limpio. Solo pondría de detalle si las persianas de los cuartos pueden ser más gruesas que ya entra mucho la luz y se podía ver todo desde fuera.

10/10

Exceptional

20 Jun 2025

Gonzalo

Amables y serviciales

Fueron muy amables y cuando les pedí que guardaran nuestro equipaje hasta la hora en que saldríamos a la estación respondieron de inmediato y con gusto.

Partner

8/10

Excellent

03 Jun 2025

Verified traveler

Yo tenia que realizar unas actividades del trabajo y sali a la sala del hotel, no estuve haciendo ruido y un integrante del personal me dijo que no podia estar en ese lugar solamente en mi habitacion

6/10

Pleasant

01 Jun 2025

Carmen

Bem localizado mas a rua é bem movimentada, consequentemente mais barulho. O quarto é silencioso, reformado. Porém tivemos problemas com o ar condicionado. Fazendo 35 graus, ele ligava e desligava e ainda caiu bastante agua. Comunicamos o ocorrido mas por ser fim de semana não houve técnico para concerto.
O box no banheiro não tem nenhum lugar para apoiar seus objetos, sabonete, shampoo e etc…
Alguns dias não foi limpo o chão e nem trocado a toalha do piso.
Mas todos foram muito prestativos.

Friends_and_family Friends

10/10

Exceptional

19 May 2025

Maria Luisa

Me hospedé con mi hija de 11 años y me sentí segura y bien atendida, incluso por equivocación me iba del hotel un día antes de los días previstos y regresé de nuevo al Hostal y me respetaron dándome de nuevo mi habitación sin cobro. El personal es muy amable y tomar el taxi en la madrugada lo haces frente al Hostal que parece más Hotel. Super Recomendado. Todo lo tienes cerca o de frente al Hostal donde comer, Supercitos y hasta una estética.

Leisure Family_with_children

10/10

Exceptional

13 May 2025

ROSA

Excelente

O hostel é muito limpo, cheiroso, o quarto amplo e as camas muito confortáveis. Recepcionistas muito simpáticos e solícitos. A localização é excelente. A poucos metros da Gran Via. Perto do metro e de lojas e restaurantes.

Friends_and_family Friends

10/10

Exceptional

07 May 2025

Paulo Vitor

Lugar muito bem localizado, bem perto da Gran Via

Friends_and_family Family

10/10

Exceptional

29 Mar 2025

Sara Gabriele

Valeu a pena

Foi muita bom. Localização, limpeza, atendimento muito bom.

Friends_and_family Family

8/10

Excellent

07 Feb 2025

Junior Cesar

Excelente localização mas com problemas de barulho

Excelente localização no coração de Madrid, quartos novos, boas roupas de cama, atendimento cordial, mas há um problema sério com o isolamento acustico e os barulhos impedem que se possa ter uma boa noite de sono o que é piorado pela logistica de que os hospedes precisam deixar as chaves ao sair e quando chegam tem que tocar a campainha. Nao recomendo para quem tem sono leve ou se incomoda facilmente com barulhos.

Self

10/10

Exceptional

19 Jan 2025

Jorge

Por el precio que pague..me parece razonable

6/10

Pleasant

15 Jan 2025

Jorge

Lugar regular

Lugar céntrico, pero pequeño, no admiten visitas así que si uno tiene amigos allá no los puede entrar ni a la sala

Partner

6/10

Pleasant

04 Jan 2025

Enrique

Lo bueno es la ubicación. Y otro punto a favor esque tiene descuento con un parking lo cual sale más barato por lo demás....muchísimo ruido, las paredes son de papel. Cuando llamas al timbre se oye en todo el hostal, la cama super incómoda te hundias hacia el medio, si alguien tira de la cadena o se ducha parece que se te cae el edificio encima....al final no se puede pedir mucho por el precio pero para la ubicación, super recomendado

8/10

Excellent

02 Jan 2025

Saito

ダブルベット分のサイズしかないような部屋でしたが、清掃はしてもらえますし寝るだけなら問題ないと思います。ドライヤーがなかったのは辛かったです。

Leisure Partner

10/10

Exceptional

28 Dec 2024

Brenda

Muy bien ubicado y el personal y las instalaciones están excelentes

Leisure Family

10/10

Exceptional

25 Dec 2024

Gabriela

Gabriela

Nos fue bastante bien. Era cómodo y limpio!! Todo lo necesario! Recomendación que el rótulo sea un poco más visible!

Friends_and_family Family

8/10

Excellent

06 Dec 2024

Alice

Excelente localização!

A localização do hotel é excelente! Muito próximo da Gran Vía e próximo da estação de metrô e fácil caminhar aos pontos turísticos.
Os funcionários são cordiais. Deixaram guardar as malas, pois cheguei antes do horário do checkin. Prédio com elevador.
O quarto passou por reforma recente, banheiro confortável, com boa cama, mini-frigobar, ar condicionado para o verão, TV.
Não há café da manhã na propriedade, mas há vários locais próximos para comer.

Self

4/10

Poor

19 Nov 2024

Guillermo

Está bien ubicada, pero no lo rocomiendo me robaron, conforme fueron pasando los días iba tomando bebidas del frigobar dentro del cuarto y al mismo tiempo salía para pagar, al hacer check out me cobraron todo de nuevo, y el problema es que rotan tanto el personal que ni entre ellos se conocen y te dicen que no has pagado y como el problema es que te piden que pagues en efectivo no tienes como comprobar lo pagado. Además la gente que está ahí, te da un mal trato, como si te estuviera haciendo un favor. Lo peor es que no tienes cómo acceder por tu cuenta cada sales tienes que dejar la llave y cuando quieres volver tienes que tocar el tiemble y esperar afuera unos minutos afuera.

Leisure Partner

6/10

Pleasant

28 Oct 2024

Signe M

Helt ok

Dette stedet har kun seng og bad og hyller pluss en liten minibar. Ingen vannkoker eller pulverkaffe. Betjeningen står mye ute i gangen og prater, fra tidlig av, dette er forstyrrende. Vi betalte nesten 200 euro per natt i helgen, de kunne i det minste hatt en liten kaffetrakter i fellesområdet. Beliggenheten i Chueca er veldig god, men for prisen kan de koste på seg litt mer komfort.

8/10

Excellent

21 Oct 2024

ESTANISLAO

Muito boa em geral

Partner

10/10

Exceptional

01 Oct 2024

guadalupe

Todo excelente

8/10

Excellent

31 Aug 2024

polly

Genial para quedar aquí - no es caro - es cómodo y
Bien ubicado

Leisure Family

10/10

Exceptional

12 Aug 2024

Ismael

Todo perfecto.

Leisure Partner

10/10

Exceptional

07 Aug 2024

MARIA DEL ROSARIO

Gente muy agradable

8/10

Excellent

10 Jul 2024

Verified traveler

Muy bien para la familia.

Personal amable y atento, habitación limpia y acogedora.

Friends_and_family Family

10/10

Exceptional

30 Jun 2024

Enrique

Es buena

Leisure Family

6/10

Pleasant

16 Jun 2024

Verified traveler

Boa localização e bom custo benefício

A localização é ótima, bom custo-beneficio, a equipe do hotel é bem cordial. Um problema é a questão de se ouvir o barulho e conversas dos outros quartos, para quem tem sono leve é um problema. O ar condicionado só está disponível no verão, mesmo que você tenha uma dia muito quente no outono. Mas para alguns dias em Madrid, o hotel é bem indicado.

Partner

8/10

Excellent

07 May 2024

Daniel

La ubicación impecable, cerca de todo. A la hora de descansar había mucho ruido de afuera(no es culpa de la propiedad)
El personal impecable.

Leisure Partner

2/10

Poor

19 Feb 2024

Flor

Malísima

10/10

Exceptional

06 Jan 2024

mariano

Repetiré y recomendare

Leisure Family

10/10

Exceptional

04 Dec 2023

Tamara

Solo estuve una sola noche y fue excelente desde el momento que llegamos. Gracias

Leisure Partner

10/10

Exceptional

22 Sep 2023

Antonio

¡Excelencia!

Excelente alojamiento. Muy buena localización. Habitación muy bien equipada. Cambio de toallas usadas diario. Personal muy amable y atento a nuestras solicitudes, informándonos de lugares de interés cercanos para comer o cómo desplazarse en la ciudad. Mejor servicio que en un hotel. Para repetir siempre que visitemos Madrid: un 10.

Friends_and_family Family

10/10

Exceptional

03 Sep 2023

Sara Elena

Muy centrico

6/10

Pleasant

09 Apr 2023

Carlos

Bien situado, limpio, nada de ruido.
Un poco pequeño, sobre todo el lavabo.

Leisure Partner