Numa Madrid Fuencarral

10/10

Exceptional

27 Jul 2026

Alexandra

Very good place to stay.
Despite the fact that I was trapped in the elevator for almost two hours, I want to highlight the support I received from the staff during the incident.
From the moment I reported the situation, I was in constant communication with the personnel in charge by phone. They regularly checked on me, kept me updated, and made sure I felt supported throughout the entire experience.
Being stuck in an elevator is certainly stressful, thank you to everyone involved for their assistance and for making a difficult moment much easier to manage.

4/10

Poor

25 Jul 2026

Joeli

Everything is donde through a chat bot that is not effective, in fact frustrating. You can’t fined a human to help you. We didn’t have detergent for laundry and there was none one assist us. And because all is automated we couldn’t adjust anything to our reservación . Location is ok, the windows could be better to prevent the noise at night. Right in front of the entrance there is garbage every night in order to be picked up and a night or two a homeless person and because there is NO STAFF at the property you are just alone. The idea of these kind of hotels seems ok, until you actually use it and need something .

10/10

Exceptional

21 Jul 2026

Benaiah

This property is really nice and very central for walking around Madrid's city center. The bed was really comfortable and I enjoyed the boxed breakfast. Numa is far superior to Libere based on my recent stays.

Self

10/10

Exceptional

03 Jul 2026

Po-Yu

It was really good that we received our check-in codes before we arrived since we got to the hotel before check-in hours. The hotel staff tried their best to provide an earlier check in which was much appreciated as the storage lockers were full.

The location is excellent and there were lots of shops and restaurants nearby. The hotel thoughtfully provided ear plugs but the area was still fairly quiet when we needed to sleep.

Communication for needs was done via WhatsApp and you just need to text earlier if you need an answer - our wait was within minutes or 15-20 in the evening. We were notified of important info via WhatApp (e.g. when the elevator was being repaired). Our only small regret was that the app posted the pool was open until 10 pm but it turned out it was closed by 8 pm. So check messages on site!

Thanks for a great stay!

Family_with_children

10/10

Exceptional

28 Jun 2026

JUAN

Very nice,comfortable, quiet, easy access and centralized, restaurants, shopping.
The only problem was with a lockers, I get 2 and 1 couldn't open it but an employee was very nice and helped open it

Family

10/10

Exceptional

22 Jun 2026

Patricia

Close to everything

Family_with_children

8/10

Excellent

04 Jun 2026

Sheila

Good size clean room and location. Not next to metro as advertised but short walk. Nice cooling AC. Breakfast good but didn’t always get what ordered. Good pastries, fruit and juice (except peach). Not a yogurt fan.

6/10

Pleasant

26 May 2026

Simon

A poor experience. The room wasn't cleaned during my 4 day stay. One or both of the two elevators were out of service most of the 4 days. When I saw a room person and asked for some more coffee pods (there was only decaf in the code-entry \"Essentials\" room), they said yes - and then didn't deliver. There is a terrace and tiny pool, but it's a bleak place and no-one uses it. Would not recommend.

Friends_and_family Friends

6/10

Pleasant

23 May 2026

Roberto

Elevators didn’t work, we had to carry our luggage 3 floors upstairs and bring it down too. There are no bathrooms in the lobby.

Partner

10/10

Exceptional

18 May 2026

Valeria

Great

2/10

Poor

10 May 2026

Zachary

Good location and theoretically a nice enough place…but the water went out on the first night of our planned 3 day stay there. After 24 hours of no water (ie no shower, no toilet) we left. Calls and messages to the company were left unanswered during this time and I was left with no recourse but to just leave. Checkout QR code would error out. No response until after my originally planned check out time (2 days later). And then they asked for proof that I’d spoken with someone when I asked for a refund. (Hard to do when they don’t answer their phones or reply to messages as there is no one on site.). No refund offered. This company is a joke and does not care about its clients.

Friends

8/10

Excellent

02 May 2026

Guillaume

Communication très ordinaire

10/10

Exceptional

01 May 2026

Ian

This is an ideal location for staying in Madrid literally a very short hop to Gran Via and the vibrance of the immediate area. As a dinosaur of technology it was a learning curve initially navigating the registration and then entry, but by the end of my stay i was wandering in and out like a local.
Immaculately clean, and well equipped, with a great shower/ bathroom facility , large wardrobe for hanging / clothing, safe and a bijou balcony to watch over the Calle Fuencarral. Its located in an area full of great shops, bars and restaurants. The immediate surroundings felt very safe. Transport links are brilliant with Gran Via metro literally 50m from the front door. My only minor inconveniences were that the lifts were out of order during my stay, which being on floor 3 just meant a bit of daily cardio exercise. I guess it may have been a greater inconvenience to guests on the higher floors. Also as a direct result of this and having to use the stairs each time, I found the light sensors were quite slow to react in switching on, which on an enclosed stairwell in the dark was a bit disconcerting initially. I'm sure they can be adjusted for greater sensitivity. Overall would certainly recommend.

Self

8/10

Excellent

16 Apr 2026

Brett

Clean and good stay overall — but the shower wasn’t always hot, the room temperature was never cold enough, and non-dairy milk was in short supply. Also, due to the location on a pedestrian walking street, taxis can’t reach the front of the building, which is fine if you’re travelling light. We weren’t, so we had to drag our cases uphill for two blocks. Pre-registration upon arrival was challenging because we couldn’t receive the verification code on our mobiles, but we could contact staff via WhatsApp upon arrival through their wifi. Lockers and laundry were convenient.

Partner

8/10

Excellent

08 Mar 2026

Maria

Ubicación, limpieza, habitación con utilidades y cómodida fueron excelente, lo unico que el sistema de aire acondicionado es controlado y no puedes ponerlo a gusto para poder dormir placenteramente.

Partner

10/10

Exceptional

23 Feb 2026

claude

Very clean. Great location. All worked smoothly. Just what we needed

Friends_and_family Family

10/10

Exceptional

14 Feb 2026

Gay Lord

We really enjoyed our stay. Great location, the room was very spacious and clean, essentials were accessible. Laundry room available if needed. Easy self check in and check out. Hassle free.

Leisure Partner

8/10

Excellent

06 Feb 2026

Patricia

All was good but we did not like the breakfast a lot

10/10

Exceptional

27 Dec 2025

Khairat

Clean and modern room

Leisure Self

10/10

Exceptional

03 Aug 2026

FABIEN

Nouvel hôtel de Madrid. Tout est digitalisé, arrivée, départ, changement de serviettes, etc. Le système est extrêmement efficace et fluide. Les chambres neuves sont propres et spacieuses. Excellente surprise pour ce nouvel hôtel idéalement situé au cœur de la ville! Je recommande vivement !

10/10

Exceptional

25 Jul 2026

Tony

Fint och fräscht med litet pentry. AC funkade tyst och perfekt. Stort härligt badrum. Valde rum med terass vilken var superhärlig att gå ut och sitta på. Smidigt med kodlås så inga nycklar att skarva bort.
Liten pool med takterass förstärkte känslan av solsemester

10/10

Exceptional

21 Jul 2026

Maria

Nos sorprendió mucho este alojamiento. Ubicación perfecta, proceso de check in y comunicación super ágil y fácil. Limpia, cómoda, super bien equipada. Excelente opción para estar cerca de todo. Las instalaciones cuentan con todo lo necesario para cubrir las necesidades. Como adicional, permiten el guardado de equipaje en lockers y flexibilidad en los horarios de entrada/salida. Super recomendable!

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Marianne

Veldig enkelt og praktisk, god beliggenhet og god kundeservice når jeg hadde behov for det.

Friends_and_family Family

6/10

Pleasant

25 Jun 2026

Johanna

Hotellet hade fantastiskt läge i gamla staden. Vi var där 4 nätter. Kändes lite trist att inte få städning under tiden.

Partner

8/10

Excellent

13 Jun 2026

Eduardo

Quarto ótimo. Contudo limpeza diária tem um suplemento adicional, o serviço de lavar /secar roupa implica download de aplicação e NÃO funcionou.
Localização excelente com fácil acessibilidade.

Self

6/10

Pleasant

30 May 2026

elias

Infelizmente os dois elevadores apresentaram muitos problemas, parando por diversas vezes com passageiros dentro e culminando com a parada total de ambos, tivemos que descer com as malas pela escada.
No mais tudo certo, quarto e banheiro ótimos.
Espero receber alguma bonificação pelos problemas que passamos nos 3 quartos.
Grato

Friends_and_family Family

10/10

Exceptional

07 May 2026

Bertha

En general muy bien, a nuestra llegada hubo un problema con el agua ( no había agua en la ducha y en el inodoro) pero se resolvió ese día.

Friends_and_family Family

10/10

Exceptional

30 Apr 2026

Manuel

Todo maravilloso muy buena ubicacion y muy comoda la habitacion

Friends_and_family Family

6/10

Pleasant

24 Apr 2026

Mauricio

Tuve problemas con la ducha, me dijeron que iban a ir a arreglarla pero nunca fueron. De resto, la habitación es muy comoda, ubicación excelente.

Partner

8/10

Excellent

10 Apr 2026

José Miguel

Las nuevas alternativas y opciones de hospedaje, se reflejan en este lugar (NUMA MADRID).
Para las personas ya más adultas como yo, pudiera haber sorpresa y nostalgia por algunos servicios del hotel tradicional, pero sin duda regresaria a disfrutar de este concepto.

Friends_and_family Family

8/10

Excellent

10 Apr 2026

Christian

Bra hotell i centrum med gångavstånd till sevärdheter och shopping

Partner

8/10

Excellent

04 Apr 2026

Daniel

La ubicación muy bien, la habitación cómoda y limpia. Solo que cuando me hospedé los elevadores no funcionaban

Family

10/10

Exceptional

17 Mar 2026

Dan

I really enjoyed my stay for work here. The breakfast is outstanding and amazing it could be enjoyed in the peace and quiet of my room.

Business

10/10

Exceptional

13 Mar 2026

Mehtap

Konumu harikaydı.odalar temiz, kahvaltı yeterliydi.

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

Enver Ziya

O da dört kişilik bir aile için biraz dardı, kahvaltı paketleri kişi başı oldukça iyiydi ancak son gün kahvaltı paketlerimiz gelmedi, iletişim kurup istememize rağmen unutuldu diyerek ,özür dilediler ama durumu telafi için hiçbir şey yapmadılar. Otelin konumu harika, her yere ulaşılabilecek en orta noktada

Friends_and_family Family

2/10

Poor

28 Feb 2026

Maria

Llegamos y el piso estaba sucio, incluso con la basura de los huéspedes anteriores. Pagamos un early check in para ingresar a las 13 hs y no solo que cuando ingresamos tuvimos q volver a salir para que lo limpien si no que no estuvo listo hasta las 16 hs.
Comunicarse

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Sergio

La stanza era davvero molto carina e servita molto bene. Posizione ottima.

10/10

Exceptional

21 Feb 2026

Gabrielle

5 stars

Partner

10/10

Exceptional

18 Feb 2026

Boris

.

10/10

Exceptional

09 Feb 2026

José Manuel

Ubicacion inmejorable , muy silenciosa fácil acceso

10/10

Exceptional

30 Jan 2026

Saul

Todo bien

10/10

Exceptional

26 Jan 2026

Olivia

L appartement était propre, literie nickel. Pas de nuisance sonore. Etablissement très bien placé, à proximité du métro et des principaux points d intérêts. Je recommande fortement. Pas de personnel sur place mais tout est très fluide pour le Check in et le Check out.

Leisure Family_with_children

8/10

Excellent

21 Jan 2026

Santiago

Super bien ubicado.

Leisure