BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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8.6/10Excellent1,000 Reviews
Cleanliness8.8/10 8.8
Service9.0/10 9.0
Comfort8.2/10 8.2
Condition8.2/10 8.2
Amenities8.4/10 8.4
See all ratings- Business hotels
- Hotels with charm
- Sustainability certification
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Zel Madrid
Centrally located in Madrid, the Hotel Madrid Gran Via 25, Affiliated by Meliá, is steps from Gran Via Street and a short walk from Puerta del Sol. This hotel offers complimentary Wi-Fi, concierge services, and a reception hall. An area shuttle is available (surcharge).
The 175 guestrooms feature LCD televisions with satellite programming, and bathrooms with bathtubs or showers and hair dryers. Conveniences include phones, safes, and daily housekeeping. Room service is available during limited hours, and buffet breakfast is served daily for a fee.
The hotel also provides dry cleaning/laundry services, a 24-hour front desk, luggage storage, and meeting/conference space. Nearby attractions include Plaza Mayor and Santiago Bernabéu Stadium.
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With a stay at Zel Madrid, you'll be centrally located in Madrid, steps from Gran Via and 5 minutes by foot from Puerta del Sol. This hotel is 0.5 mi (0.7 km) from Plaza Mayor and 0.5 mi (0.9 km) from Plaza de España.
Make yourself at home in one of the 175 air-conditioned rooms featuring LCD televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Madrid? This hotel has 904 square feet (84 square meters) of space consisting of conference space and a meeting room.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Hotel policies
LGBTQIA+ friendly
Professional property host/manager
Ecostars
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Cribs/infant beds are available at no charge for children up to 2 years old.
- This property offers central heating or air conditioning, depending on the season.
-
Optional fees
- Fee for buffet breakfast: approximately EUR 16 for adults and EUR 8 for children
- Nearby parking fee: EUR 26 per day (2625 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
German
English
Italian
French
Spanish
Nearby attractions
Gran Via
0.1 km / 0.1 mi
Casino Gran Via
0.1 km / 0.1 mi
Preciados Street
0.3 km / 0.2 mi
Plaza de Callao
0.3 km / 0.2 mi
El Oso y el Madrono
0.4 km / 0.2 mi
Calle de Alcalá
0.4 km / 0.3 mi
Puerta del Sol
0.4 km / 0.3 mi
Plaza de Canalejas
0.6 km / 0.4 mi
Teatro La Strada Gran Via
0.6 km / 0.4 mi
Círculo de Bellas Artes
0.6 km / 0.4 mi
Lope de Vega Theatre
0.6 km / 0.4 mi
Plaza de Chueca
0.7 km / 0.4 mi
Plaza de Santa Ana
0.7 km / 0.5 mi
Plaza Mayor
0.7 km / 0.5 mi
Congress of Deputies
0.8 km / 0.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2015
- Total number of rooms: 175
- Number of floors (main building): 8
- Single rooms: 27
- Double rooms: 141
- Accessible rooms: 3
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Maestro
Show 39 more facilities & services
- Visa Electrón
- City centre
- Beach
- Golf course
- Ski slopes
- Wheelchair-accessible
- Car parkExtra charge
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Local and international calls
- Car hireExtra charge
- Room service
- Laundry service
- Bellboy serviceExtra charge
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Restaurant
- Non-smoking area
- Air conditioning in Restaurant
- Breakfast room
- Conference room
- Meeting room: 1
- TV lounge
- Ecostars ESG AI
- Breakfast
- Breakfast buffet
- Gluten-free meals
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
DB
Buffet Breakfast
This meal plan may be available depending on the selected room/rate.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 19 m²DBL.SU
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Minibar
- Housekeeping
- Satellite TV
- Safe
- TV
- Direct dial telephone
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityZel Madrid
DOUBLE SUPERIOR
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Room amenities
- Minibar
- Housekeeping
- Satellite TV
- Safe
- TV
- Direct dial telephone
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityZel Madrid
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 19 m²TPL.ST
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- 3 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Hairdryer
- Direct dial telephone
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityZel Madrid
TRIPLE STANDARD
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- 3 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
Room amenities
- Bathroom: 1
- Hairdryer
- Direct dial telephone
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityZel Madrid
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityZel Madrid
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityZel Madrid
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWS • 1 Bedroom • 12 m²DBL.SU-WV
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Direct dial telephone
- Hairdryer
- Housekeeping
- Satellite TV
- Wi-fi
- Safe
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityZel Madrid
DOUBLE SUPERIOR WITH VIEWS
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-WV
Room amenities
- Direct dial telephone
- Hairdryer
- Housekeeping
- Satellite TV
- Wi-fi
- Safe
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE WITH VIEWSDOUBLE • WITH VIEWS • 1 Bedroom • 14 m²DBL.WV
Room overview
Non-smoking room- Room size
- 14 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Direct dial telephone
- Hairdryer
- Bathroom: 1
- 220V power supply
- Cot on demand
- Wake-up service
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityZel Madrid
DOUBLE WITH VIEWS
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 14 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.WV
Room amenities
- Direct dial telephone
- Hairdryer
- Bathroom: 1
- 220V power supply
- Cot on demand
- Wake-up service
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 9 m²SGL.ST
Room overview
Non-smoking room- Room size
- 9 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Hairdryer
- Direct dial telephone
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityZel Madrid
SINGLE STANDARD
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 9 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Room amenities
- Bathroom: 1
- Hairdryer
- Direct dial telephone
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityZel Madrid
SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLASSICDOUBLE • CLASSICDBL.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityZel Madrid
DOUBLE CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityZel Madrid
DOUBLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 14 m²DBT.ST
Room overview
Non-smoking room- Room size
- 14 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Bathroom: 1
- Cot on demand
- Direct dial telephone
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityZel Madrid
Double or Twin STANDARD
Room photos
10 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 14 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Room amenities
- Hairdryer
- Bathroom: 1
- Cot on demand
- Direct dial telephone
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityZel Madrid
SUITE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE DELUXESINGLE • DELUXESGL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityZel Madrid
SINGLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 22 m²FAM.ST
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- Bunk beds, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Direct dial telephone
- Hairdryer
- Bathroom: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityZel Madrid
FAMILY ROOM STANDARD
Room photos
9 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- Bunk beds, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Room amenities
- Direct dial telephone
- Hairdryer
- Bathroom: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityZel Madrid
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Zel Madrid
100
reviews shown
Thomas
Limited breakfast food options
Kristell
great hotel and excellent staff, loved everything, will definitely stay here in my next visit to madrid!!!
Rafael
The rooms are minimalistic but very comfortable. The location of the hotel is fantastic. The breakfast is very good and the staff of the hotel are very friendly. The air condition dont reach a good temperature and the room was a little bit warm. But in general, it is a good hotel, very clean, well located. I recommended 100%
Rafael
The hotel is in an excellent location and very clean. The only thing we didn't like much was that the air conditioning didn't cool enough. Apparently, this is normal in Europe, but if you're not used to it, you'll have trouble sleeping.
RUSTAM
super
Verified traveler
Stay in Gran Via 25
Amazing location, everything is in short steps. The air conditioner is very limited. The room was hot all the time
Verified traveler
Graet location, walk to a lot of attractions in Madrid
Verified traveler
Great location
Monica
Great location - very cleab
Eric
Clean, comfy and spacious room. Right in the heart of Gran Via, next to anything and everything! Polite and helpful staff. Breakfast is ok with your average Spanish and American selections.
Maria
Professional staff and excellent location
yoselyn
Beautiful and gorgeous
Ana
Liked the place
Juan
Centro de todo
Ricardo J
Our stay was phenomenal. Our room was clean and comfortable. The staff was amazing and made us feel welcome and well taken care of.
Kelly
Nice stay, spacious rooms, friendly staff. Good location to walk to multiple attractions in Madrid.
Alexandra
In the center of Gran Via!
Kenneth
The staff is extremely rude. From the moment i checked into the front desk staff was very rude. They dont hide the fact they do not like Americans. It makes you feel unwelcome. I could not wait to check out. Also the restaurant manager talks down to his staff and guests. He's a very rude man. If youre looking for a cool olace to stay in Madrid this is NOT the place!
Martin
Close to everything and the staff were really friendly
Thad
For the Price, the AC was not working well, yes it’s in a good location but the hotel is outdated and not worth paying $100+ a night
Marco
Excelent
JUANJOSE
Buena atención
Gloribel
Good location!
Gloribel
Excellent property and location!
Jorge
Bathroom is uncomfortable, soecially the shower
Verified traveler
Weird bathrooms no water taps
They offered robes and slippers and bed was comfy enough but the room could’ve been cleaner and the bathroom setup was really odd. Th shower was in the entrance with all around glass panels, the toilet was separate without a sink and door was too large so you had to use toilet with the door open or sit on toilet to close the door. The sink was in the middle of the room and inside the vanity yet the vanity would not stay open. The other inconvenience was that there weren’t any taps to fill bottles with cool water so when I used some water at breakfast I was rudely told not to do that and that I should go to the street to get water as Madrids water is potable which granted it is but it is not cool and is not inside the hotel.
Jose
Buena posición pero un Hotel muy deteriorado
Thalia
lo mejor de madrid
LAURO ALESSIO
Rooms are super noisy. We could hear everything coming from the rooms next to ours.
JUAN
Excelente hotel
Henry
Good
Daniel
Great service and room cleaning (when you want it). Right in the middle of activities...short walk to sites and multiple tapas. Small space but expected in downtown area 👍
Carlomario
Great location!
Cecilia
Very nice stay. Good breakfast. Close to everything.
Angie
Great location and seamless check in! Highly recommend!
Vicky
Good option for short stay.
Very small room. They put 2 twin beds and call it double.
I could not open my window.
However, good breakfast options and very nice staff.
Location is very good, too.
I could not open my window.
However, good breakfast options and very nice staff.
Location is very good, too.
Camila
Location location location. Definitely will stay here again. Friendly and nice staff
Martha
Great location and friendly staff
Crismar
Servicio, limpieza, confort y localización excelente!
Raguel
This hotel is in need of major renovation from the lobby to the rooms. Scratches everywhere. The bathroom is too old. The furnitures got to go. The staff were very friendly
Maria Luz
Very outdated. My mistake I didn’t realize it was a 3 star. Expensive for what l got.
Nik
Great hotel overall.
Great location, clean room, great service, relatively not expensive.
Irene
Muy bien situado pero demasiada gente y bulla en la calle por las noches
Gino
Great location. Outdated bathroom.
Joan
Excellent
Maria
Great location
Beautiful hotel building on the Gran Via, so expect lits of activity and street noise.i travel with a sound machine, which helped with the noise. I think our room was a standard room, so clean snd spacious with wood laminate flooring. It's and older hotel so you have a chain operated elevator and bathroom is dated but very clean. I asked for a view and quieter room, so away from elevator and with a stunning view of the Telephone Building across from hotel.
Susana
Great
Zahira
.
heriberto
Outstanding localization in the center of the Madrid action. Moving to most of attractions by walking less than 30 minutes for farther ones.
Vanessa
Great location if you don’t mind being in a busy area! Right in the heart of Gran via. We enjoyed our stay and loved being in the middle of this busy street. Hotel is close to a lot of other attractions & metro station is right outside hotel- which made it easier to get around!
Carlos Renato
It's located in the ❤️ of Grand Via, a few steps from the Metro. Walking distance to a lot of attractions. You have a nice breakfast at the hotel and start your adventure.
Virginia
Interior design of room is very sleek and well thought, except the sink inside bathroom mirror leads to a watery mess. Floor covering in bed area needs to be changed, it’s not clean and no maid could keeep it clean with so many ‘nooks and crannies’ in it.
Greg
A
Marian
Beautiful place
Joanna
Very conveniently located and excellent/friendly staff (front desk and restaurant)! The lobby is lovely and the room had amazing views of the main street with very little noise. Breakfast was delicious as well, with endless options of cheeses, fruit, meats, and baked items - definitely worth adding to the booking! It would be 5 stars but the room had no amenities besides 2 towels and 1 water bottle (nothing additional that you might expect such as a shower cap, iron/steamer, mini fridge, notepad/pen, or instructions to the call front desk).
David A. Gonzalez
Great location. Front desk staff is very nice and helpful, breakfast is very good and the staff is amazing
Luis
Hotel was clean, staff were very friendly and the location is central and walkable to everything!
Edwin
Hotel has an excellent location
Near the metro, buses and close to Plaza España, Retiro Park and tons of good Restaurants
Near the metro, buses and close to Plaza España, Retiro Park and tons of good Restaurants
Laureine
We had an excellent stay. Rooms are spacious. Great location. Definitely coming back.
Leroy A
Overall, the facility is excellent. Beds mattresses may need a replacement. My bathroom handwash was difficult to use because the water faucet outlet was over the edge and you couldn’t place your hands under it.
manuel
Bad
You can rest since de beds are awful and the pillows are terrible. No hotel should have pillow like those
The room has no amenities like a coffee makers or others. The shower is bad no pressure at all
The room has no amenities like a coffee makers or others. The shower is bad no pressure at all
juan carlos
Flojo la estructura de las habitaciones y super average
Fabian
Bad cleaning
Mario
Oswaldo went above & beyond. Thank you !!
John
Room did not have the basic toiletries, complimentary coffee or tea or a 2nd bottle of water. It was bare bones.
Mario
Perfect stay
This is my third time staying at this hotel and I feel that is the right option for me
Maria
Great location, good breakfast
Omayra
Excellent Hotel.
Enemir
El personal extremadamente servicial y honesto. Se me quedó mi anillo de matrimonio y la chica de la limpieza lo entregó y me lo guardaron. Eso deja mucho que decir del personal.
El desayuno riquísimo y súper completo. La ubicación la mejor! Recomendado 100% . Cuando regrese a Madrid definitivamente me hospedaré ahí.
El desayuno riquísimo y súper completo. La ubicación la mejor! Recomendado 100% . Cuando regrese a Madrid definitivamente me hospedaré ahí.
Maria
Location location location, you have plenty of options to shop, eat, easy access to public transportation and you can walk everywhere!!! The staff was nice and the room was clean and very comfortable!!!!
Luis
Great location! Near everything. Hotel was clean. Staff very friendly.
Angel
Staff was good and helpful, but hotel need a upgrade.
Leyla
El aire aún no lo encienden, se escuchaba ruido de personas trabajando, abriendo ventanas y hasta con catarro.
El descanso fue imposible.
El descanso fue imposible.
Katherine
Excellent
Verified traveler
Everything was great, except we could not get the air conditioner to cool the room. Had to keep the door to the courtyard open.
Hans
Gran Via
Great location and friendly efficient staff
Kattia
I loved the location and the style. The only thing that wasn't the best was the bed, it was hard and caused some back pain.
Ivey
Excelente servicio al cliente en todas las areas pero mis favoritos los del front desk. Una ubicación ÚNICA. En fin Genial. Gracias a todos.
allison
Great area, easy stay!
Delightful! Outside street noise as fun and lively area but nothing white noise couldn’t correct
Xavier
Great location and service. Do not recomend rooms near the elevators as it can be noisy with people talking while waiting for the elevator.
Estela
In in the middle of the city, great location
It was only one night and it was ok. The problem with a lot of hotels in europe is there is no air conditioner and it was already hot. They put a fan in my room and it was ok. It was nice of them not to charge the breakfast that I confirmed but did not have. Great location
Bernadette
Disappointing
No air conditioning though this is advertised on website so window had to stay open which made sleep difficult due to street noise all night, reception did not respond to requests regarding this. Beds were not as booked and enquires revealed the particular situation booked did not exist. Socket was faulty.
Location is central but very noisy.
Bedroom was cleaned well daily.
Location is central but very noisy.
Bedroom was cleaned well daily.
AIDA
The room was in very poor condition. The bed had a very hard mattress, the sheets were of poor quality and torn. The bathroom tub was very dirty and clogged. The hair dryer was over 30 years old and had a plug around it. The towels were dingy and very old. There was no hand cream. This is a very poor quality hotel, due to its location. The breakfast was horrible.
Mariela
Everything was a disaster, boiling water fell from the ceiling, the room filled with black water and smoke.
The hotel staff was not at all kind, they didn't even help us pick up our things in the middle of the flooding in the room.
The hotel staff was not at all kind, they didn't even help us pick up our things in the middle of the flooding in the room.
Robert
The tiny room was extremely hot
No AC to cool it down
Complained 3 times
No result
Horrible
Don’t recommend
No AC to cool it down
Complained 3 times
No result
Horrible
Don’t recommend
Lyndon
The location is right on top of the Gran Via Metro station. This is very convinient.
Also the location is in the center of everything and evryhting is within a shorta walking distance
Also the location is in the center of everything and evryhting is within a shorta walking distance
Samuel
The perfect area to stay, walking distance to restaurants and stores.
Rosa
Está ubicado en un lugar muy céntrico lo cual es perfecto para ver lo mejor de Madrid caminando
Zoelys
The rooms are a bit outdated which was a shame. The dining room is huge and offers great breakfast.
Anna
Center of Madrid
Booked a room that overlooked Gran Via for a reasonable price. Check in and service was quick and friendly. There's included breakfast and bag check. Great spot for center of Madrid
HERNAN
The main plus is the location, everything else suits the basic standard.
Irene
Sobre la Gran Vía este hotel ofrece una ubicación perfect para caminar Madrid
Ramses
Very good
Enrique R.
Perfect hotel !
Giraldo
Great location
Idelmis
Excelente
Sigmund
Very conveniently set in the city with easy public transportation as well as walkability in any direction.
Giraldo
Great location
Ana
Location is amazing. Super outdated and dirty rooms
Verified traveler
Algo para resolver pero no para quedarse
La locación es muy buena, pero las camas son la peor de lo peor, me cayó la ducha y me golpeó en la cabeza y el recepcionista aunque me pasó a otra habitación lo escuchamos burlándose de mi con el otro chico de servicio. Había una joven que si excelente, pero pongámosles 0 a los demás. El desayuno es ok, no tengo quejas. Algo positivo que tiene que no escuchas el sonido de la calle dentro, pero si el de las personas en el pasillo.
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