Bob W Chueca

10/10

Exceptional

26 Jun 2026

Marianela

Comunicación ágil, excelente ubicación, espacio agradable y limpio...todo lo necesario para tener una estadía cómoda.

Partner

4/10

Poor

11 Jun 2026

Brett

Great location. AC did not work the entire time we were there which made for very uncomfortable conditions during the daytime and early night. Host should have notified us prior to arriving, refunded our money, and allowed us to book elsewhere, or at least offered a discounted rate.

Partner

4/10

Poor

10 Jun 2026

Clodoaldo

The air conditioning didn't work on both days, we were very hot and had no solution, this bothered us a lot

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Mohammad

Location is perfect and safe and no noise from street.

Family

8/10

Excellent

02 Jun 2026

Christian

The location of the property was very central and we appreciated being only a walking distance away from many spots and two Metro stations. There could have been more comfortable seating in the unit though and the hot water in the showers needed to be more consistent.

Partner

8/10

Excellent

27 May 2026

Marco

It’s a great location,but the room is small,no comfortable

Self

10/10

Exceptional

29 Apr 2026

Stacey

Great location and kind staff! Would stay again for sure

Self

8/10

Excellent

28 Apr 2026

TIMOTHY RALPH

Property is in a great location; however rooms need an upgrade and probably should be a 3 star place. Shower only holds about 5 minutes of hot water and beds are okay. I like that it does have a refrigerator and large glass window to let in fresh air…can be loud in the evening since it’s in the heart of the district …overall about a 7 but location makes it an 8.

Partner

10/10

Exceptional

27 Apr 2026

Elizabeth

The property was nice, clean and secure. There was everything you needed in the kitchen. Just Don’t expect to sleep until 4 am because it’s right in the middle of a busy district and you can hear everything outside.

Family

10/10

Exceptional

22 Apr 2026

Kenneth

Room was clean and quiet. First experience using all online but wound up working very well.

Partner

10/10

Exceptional

11 Apr 2026

Amervis Despina Yuste

Great location, clean rooms. Loved it.

Family

8/10

Excellent

04 Apr 2026

JENNIFER CHING YEE

It's self check in (no reception first off) but the instructions were super clear. Prime location ! Lots of stuff around. Elevator is slow and a tad scary at night since it gives abandonned apartment vibes. I had an early check in for 12 noon, since it was self check in I let myself up and at 11:55 am people were still cleaning. Overall + prime location + easy self check in + safe.

Self

10/10

Exceptional

31 Mar 2026

Esmeralda

Excellent location, very clean facility

Friends

10/10

Exceptional

16 Mar 2026

Gordon

All what you need ...right in the centre ...near Gran Via ...Checa and Tribunal ...
Safe and quiet ..

Nice touches with camera ...gym access and breakfast suggestions ...
The representative ...sorry I did not get her name was very friendly as were the other members of staff ....if you need somewhere in the middle of things ...this place is exactly what you need...
I had a great time.

10/10

Exceptional

08 Mar 2026

Veronica

Espectacular location, comfort and amenities

10/10

Exceptional

08 Mar 2026

Jenny

Great location, comfortable, cleanliness, amenities and good service!! Very happy with the choice!

8/10

Excellent

23 Feb 2026

Kevin

very clean, nice building, great location

Self

10/10

Exceptional

28 Jan 2026

Felipe

Very good room. Large. Clean. Good localization. Easy access tech way with the keys.

Self

2/10

Poor

15 Dec 2025

Elizabeth

The base of the bed was stained and dirty-looking. Also the location in a random building is quite different than other Bob W stays I've done previously.

Self

8/10

Excellent

13 Dec 2025

CYNTHIA

It was really nice and cosy. The only thing was that the bathroom smelled a bit weird, but it was bearable and everything else was fine. It was very safe and at a very centric spot in town.

Leisure Self

10/10

Exceptional

02 Dec 2025

Luis A.

Cama muito confortável. Quarto espaçoso e cozinha compartilhada. Sentimos falta de uma pia na cozinha com torneira. No geral, ótimas comodidades e excelente localização. Há duas máquinas de lavar roupas disponíveis para os hóspedes utilizarem. A Lola foi muito atenciosa e simpática ao nos receber e durante a estadia.

Partner

4/10

Poor

29 Nov 2025

Victoria

The bathroom had a horrible smell!

10/10

Exceptional

15 Nov 2025

PEDRO

Everything was excellent, clean and spacious room. Great area very well located.
Only cons - A/C was on winter mode and does not works. The room feels warm or hot and we have to open the windows which let enter the noise.
A recommendation is to let the mode of the A/C as each guests wanted to. If they wanted cold, let then select they're own temperature that feels comfortable to them.

Leisure Family

6/10

Pleasant

13 Nov 2025

Connie

The location was really great. There’s no reception or staff on site, but you can chat with their AI assistant 24/7. Check in was easy and I had no problems at all with communication. However there is a lot of noise from other rooms and from the street/square outside, and windows are not isolated from neither noise nor cold. I visited in November and it was very cold in the room especially at night, and you can’t turn the heating up because it’s regulated by the apartment building it’s part of. The rooms also have concrete floors so just not very cosy or nice to hang out there. Kitchen was good except for there not being a sink in the kitchen so you have to wash your dishes etc. in the bathroom, which seemed a little strange but manageable.

Self

10/10

Exceptional

01 Nov 2025

Sifat

Was a bit nervous about not having a reception desk, but realized this was not an issue, it was a seamless process. And the Hotel was quick to respond via WhatsApp. The kitchen was lovely and they provided the needed plates, utensils, and pots, which really was a great substitute from all our eating out in Europe. Probably the easiest place to live, and it helped that it was located in the centre of a lively area, always a pleasure to walk out.

Leisure Family

10/10

Exceptional

28 Oct 2025

Jaime

Room was great and was in a really good location.

Leisure Partner

10/10

Exceptional

24 Oct 2025

M TERESA MERCADO SAEZ

Habitación amplia muy bien situada, a 5 minutos de la Gran Vía. Baño en perfecto estado y toallas mullidas.

Business

10/10

Exceptional

16 Oct 2025

Colin

Brilliant location. Quite noisy but we chose a room on the street side. Decent room. Facilities good.

Partner

10/10

Exceptional

03 Oct 2025

C. D.

Excellent for our first trip to Madrid.

Leisure Friends

10/10

Exceptional

16 Sep 2025

Allen

Excellent 5*

The location is excellent matched by the standard of the accommodation. Room was clean, un fussy and had lots of thoughtful little extras that you often don’t get I’m more swanky accommodation. A real find and will definitely stay here again 5*

Business

10/10

Exceptional

14 Sep 2025

Pierre R

It was a great a place great location

10/10

Exceptional

31 Aug 2025

Brian

Fun, hip accommodations

Leisure Partner

10/10

Exceptional

27 Aug 2025

Adesoji

The place is walkable to every location. I really enjoyed my stay at the BOB W

Leisure Self

8/10

Excellent

22 Aug 2025

HICHAM

Very quirky place. Clean and minimalist.
Loved the little gestures such as the souvenir bag, the instant camera to take photos. The location and the price. Great €8 value to use as breakfast or any meal at Harina eatery.

Leisure Self

10/10

Exceptional

21 Aug 2025

Randy

Great Stay In Madrid

It was a great stay, and I will return

Self

8/10

Excellent

04 Aug 2025

marcello

Great location, good communication about how to get in, and on extra charges for things like cleaning, which has to be ordered. Took us a while to work out how to get out of the security gates and on to the street. Kitchen area is a positive but a sink would round it off nicely as kettle has to filled slowly using mugs in the sink in the shower-room, but overall very happy, good stay, good value.

Partner

8/10

Excellent

03 Aug 2025

J Cruz

Location

Leisure Family

6/10

Pleasant

28 Jul 2025

shaina

Communication was great via watsapp! It was Oky place for one night airport connection! The room were very warm even with AC.

10/10

Exceptional

27 Jul 2025

Josie

Great space. Very easy to access and in a great location.

10/10

Exceptional

17 Jul 2025

Sean T.A

Was a pleasant stay

4/10

Poor

07 Jul 2025

basak

It was extremely noisy; sleeping at night was nearly impossible. On some days, the mayhem continued until 4 AM. We were also disappointed to find that, despite advertising a kitchenette, there was no hob in the room. That felt quite misleading.

Had we known this was a shared kitchen setup, we would not have booked. The shared kitchen had no window or proper ventilation, so our room ended up filled with strong smells like onion and garlic whenever someone decided to cook a late night meal. As a result, we had to open our window for fresh air, which only let in even more noise, making it impossible to get any rest.

Leisure Partner

10/10

Exceptional

07 Jun 2025

Erika

Hi! I’m truly pleased with my stay at Bob W. It’s an excellently located place—clean, safe, and quiet inside, yet surrounded by all the vibrant energy of the area.
Lola is the best! Thank you so much for your hospitality!
I would definitely come back without hesitation!

Business Self

10/10

Exceptional

17 May 2025

Sandor

Walking distance to most if not all major must see sites.

Leisure Partner

8/10

Excellent

16 May 2025

Maryam

Best location

8/10

Excellent

15 May 2025

DARLENE

I booked this property because of the reviews and high ratings. When we arrived, I was surprised that the concrete bedroom floor looked unfinished. No one has mentioned it in a review, and if you come from North America, you are used to carpeted or hardwood floors and not concrete. The bedroom floor wasn't properly cleaned, and the concrete floor looks dirty. I informed management right away via WhatsApp. The next morning, Maria came and had a look. She promised to have the floor cleaned again, which they did. The location is very convenient except that taxis/Uber have to drop/pick you off at the corner since the property is on a shopping street and no vehicles can come in. The property is on the 4th floor, and the hallways are carpeted and clean. The Wi-Fi is super strong, and each room has its own Wi-Fi. The bathroom has a concrete floor again, but it looks modern and updated. The beds were comfortable. There is a laundry area where they provide everything, including laundry bags and drying racks. Their customer service (Maria) and the rest of their team are easy to talk to and respond fast.

Leisure Family

10/10

Exceptional

06 May 2025

Suzette

This is the perfect location! Everyone is walkable and there is so many stores and places to eat around without feeling too crowded. Definitely will use Bob again if I’m in Spain.

Leisure Partner

10/10

Exceptional

16 Apr 2025

Ronald

Close to everything. Shopping at your doorstep, walkable to Monuments/Historical areas.

Leisure Partner

10/10

Exceptional

24 Mar 2025

Marta

Todo sus atenciones está céntrico a tiendas restaurantes metros

10/10

Exceptional

07 Mar 2025

ursula

A bientôt

Bien, propre et bien placé

Partner

10/10

Exceptional

27 Feb 2025

orlando

loved it

Business_and_leisure Family

8/10

Excellent

23 Feb 2025

Hrayr

Loved the location. how easy communication was

8/10

Excellent

23 Feb 2025

Michael

Very centrally located. Easy to find and access. Close to everything, including metro. Accommodations are basic (dorm room like) and serviceable. Noisy at night (ear plugs provided, for good reason).

8/10

Excellent

19 Feb 2025

Jorge

Overall it was good

Leisure Friends

10/10

Exceptional

09 Feb 2025

Eloise

Great location and so easy to navigate the property independently. The room was delightful, loved the coffee and other provisions. Access to the nearby gym was an unexpected bonus :)

Business

10/10

Exceptional

21 Jan 2025

brandon

Great experiencd

Leisure Partner

10/10

Exceptional

20 Jan 2025

Sandra

Awesome place!!!

8/10

Excellent

19 Jan 2025

Johanne

Well located et safe hotel. We had some issues with the hotel's entry keyboard, some keys did not work well. Many little details to make our stay easier and confortable. Upon our arrival, our guest make sure that we lacked nothing.

Partner

6/10

Pleasant

10 Jan 2025

Raciel

Las habitaciones para pasar unos dias no estan malas, aunque los baños en especifico las duchas son muy pequeñas, y se oye todo lo que se habla en la habitacion del lado.

Leisure Family

10/10

Exceptional

04 Jan 2025

Roberto

The hotel is very good

Leisure Family

8/10

Excellent

19 Dec 2024

BELEN

Overall, very happy with my stay. Highlights were the excellent service and cleanliness. As for areas of improvement, the bed could be a bit more comfortable, and I felt cold. No matter how much I tried to turn up the heating, I couldn’t manage it. It might have been my fault, but I couldn’t figure it out.

Business

10/10

Exceptional

11 Dec 2024

Pick Hur

The location is perfect for the first time visitors.

Leisure Family

10/10

Exceptional

09 Dec 2024

Belinda

Great space and location. The host was always in contact, what helps to feel comfortable

4/10

Poor

17 Nov 2024

Gustavo

Although they suggest you walk barefoot in the room( I walked with white sport socks and they hot black). Thee were some returning sewage smell and I had to leave the bathroom fan/light on otherwise the smell was invading the room. Alarmist could not shower due to the smell of sewage.

Leisure Self

10/10

Exceptional

09 Nov 2024

jayne

Amazing, outstanding & fantastic location

A lot of thought has gone into what a traveller needs. Outstanding accommodation, communication, location and staff on site. Would not look anywhere else to stop in Madrid next time. Secure. Read reviews and how anyone could not give 10/10 I cannot imagine why not. Big Thankyou to Bob & his team made our holiday so enjoyable. Oh the beds are so comfy too. Option for early ur late checkout a bonus too. Somewhere to store cases too if late check out. It totally has everything you could possibly ask for out of holiday accommodation. Thankyou again Jayne & Phil

Partner

6/10

Pleasant

08 Nov 2024

ping

very hard to get in, especially if you have no wifi connection. many locks. very confusing place to get in and out. maybe good for young travelers.

Leisure Partner

10/10

Exceptional

08 Nov 2024

Benny

Unique experience boutique hotel! Close to everything, right in the heart of Chueca

Business_and_leisure Friends

10/10

Exceptional

02 Nov 2024

Chiara

Great!

Absolute top level communication and customer care.
Too small the room and a couple of shelves/hooks in the bathroom would have been of some use.
Great location.
Definitely would come back.

Friends_and_family Family

8/10

Excellent

01 Nov 2024

Javier

The place is in an excellent location, within walkable distance to many attractions and amenities. Our room was facing the Fuencarral street and was very noisy. People was friendly and made our stay very pleasant.

Leisure Partner

10/10

Exceptional

22 Oct 2024

Victor

Easy going hotel amazing rooms

Business Self

6/10

Pleasant

20 Oct 2024

Tahsin

Average

Comfortable bed. Good communication from staff via WhatsApp. BUT the window looks out onto an inner courtyard where an extremely loud air conditioner groaned constantly. This made for an uncomfortable stay. Would not stay here again.

Self

10/10

Exceptional

20 Oct 2024

Mayra

Our stay in Bob W Chueca was very pleasant. The room is perfect for couples. The location of the hotel is super central, you can walk to the train station or you can also just walk around and find the tourist attractions. What I liked the most was the detail that Bob left us on the table when we arrived, which was a handwritten welcome card and some cookies. I personally liked that a lot. Communication with him was also very easy. Public Transportation from the airport to hotel was very easy as well. If there’s a chance for us going back to Madrid, Bob W Chueca would be our place to stay again. I would highly recommend you to stay there if you are planning on going to Madrid.

Leisure Partner

10/10

Exceptional

17 Oct 2024

Maria

Bob W really has the hotel/ local suite situation figured out. Easy access, nicely kitted out and super clean. We liked that we could go laundry, the bed was great and it was right on top of shopping! Lots to like here, even for middle aged people like us.

Leisure Partner

6/10

Pleasant

15 Oct 2024

Taina

The property itself is nice, but the air conditioning wasn't working properly, and the garbage can under the sink smelled terrible every time I opened it.

Leisure Self

10/10

Exceptional

08 Oct 2024

Travis

STAY HERE

Great location, easy to find, easy to work the locks, great price

Partner

10/10

Exceptional

02 Oct 2024

Navin

The valve for your money is great ! I would stay here again.

Leisure Partner

8/10

Excellent

29 Sep 2024

Gerard

Great location-5 mins walk from Tribunal metro stn. and 10 mins from Gran Via. Hotel easy to find from Tribunal metro (not from Chueca metro stn). Access was easy following instructions.
Food supermarket by metro stn useful for supplies to stock up on.
Room was large but decor is not as bright as in photos. Did not like the dark stone floor.
Bed was very comfortable and the bathroom was good with powerful shower.
My room was noisy through night caused by the air con units attached to the outside walls. Ear plugs definitely needed.
But the more good than bad points mean that I would stay again.

Leisure Self

10/10

Exceptional

16 Sep 2024

Laura

Un alojamiento donde volver

Una estancia de 10!
El no tener que llevar llave, tarjeta...es una ventaja. Con las claves entras sin problema y dan mucha seguridad.
La habitación tiene un tamaño correcto para dos personas, con todos los útiles que necesitas para tomar un café, comer algo tranquilamente en la habitación...
Los detalles que tienen con el huésped son geniales: café, champú acondicionador y gel, una bolsita reutilizable que puedes usar, dos esterillas para usar en el gym, etc.
Lo mejor es la comunicación. Pendientes de ti desde tu llegada y atentos a cualquier duda, pregunta o sugerencia que quieras hacerles.
El personal súper atento y amable!
Graciaa por todo!

Partner

10/10

Exceptional

10 Sep 2024

Patrick

Great hotel, great location

8/10

Excellent

08 Sep 2024

Marco

It was a perfect location. The room was comfortable

Leisure Self

10/10

Exceptional

20 Aug 2024

Isabel

I highly recommend Bob W; the staff is incredibly friendly, the place is impeccably clean, and the location is simply fantastic!

Leisure Partner

10/10

Exceptional

07 Jul 2024

Sami

Excellent

Self

10/10

Exceptional

25 Jun 2024

Michael

Great location for walking to local attractions! Chueca is a busy shopping area, but our room was quiet from the noise. The room was clean with lots of nice unique touches.

10/10

Exceptional

19 Jun 2024

Michelle

Ideal place to base yourself for a trip to Madrid. Metro station a few minutes walk up the road, but major sites are all within walking distance. If you’re tired at the end of the day and don’t want to be around Plaza Mayor or Sol, there are many many bars and restaurants minutes away from the apartment.
The apartment is clean with all the facilities you need and more. Had a view over the square which was great for people watching. We had our own kitchenette but there is also a larger more equipped kitchen guests can share and access to a washing machine/dryer.
Luggage storage facilities too so if you have a late flight you can safely leave your bags there.
Not having a reception desk is not an issue, the key codes to access the building worked smoothly.
Great extra touches as well such as fruit and biscuits in your room when you arrive, spare charging cables, cotton wool, shower gel, cloth and washing up liquid. And not stingy with the loo rolls as I’ve experienced before in other apartments.
Communication really good with emails and a monitored WhatsApp.
Highly recommended and will use Bob again. Thanks to all the staff on site for a job well done.

Leisure Partner

8/10

Excellent

16 Jun 2024

george

Excellent location in the best place in Madrid but no hotel service at all
Rooms are new and clean
Take normal Room it big the corner is small

Leisure Family

6/10

Pleasant

31 May 2024

Rodrigo

The property is ok for the price.internet was on and off constantly, staff was excellent and so was response to imquires.

Self

10/10

Exceptional

17 May 2024

Shantel

We stayed here two nights and it was perfect! The location is 10/10⭐️So many shops and restaurants right outside the door. A Starbucks next door if you need a large coffee. We walked to the Museo del Pardo, the city center, the Market de San Miguel, and the palace. We only had one full day in Madrid so we squeezed a lot in. The bed in the room was incredibly comfortable, the linens were great, and we felt safe in the building/room. Highly recommend! Will definitely be back.

Leisure Family

10/10

Exceptional

15 May 2024

Edwardo

Perfect location, easy access, prompt and courteous host, cool room, cool place, highly recommended. Thanks Bob W!

Leisure Partner

10/10

Exceptional

06 May 2024

John

The property is very clean and has a great location.

Leisure Partner

10/10

Exceptional

02 May 2024

Allyson

Check in was easy. Room was clean and in a great area.

Leisure Friends

8/10

Excellent

27 Apr 2024

Victoria

Estaba ok

Me he hospedado en el de Atocha y el de Chueca y la verdad que en términos de ruidos, es menos ruidoso el de Atocha y es más nuevito, me gusta más el de Atocha. Las habitaciones son más nuevas, espaciosas y más silenciosas. De todas maneras el de Chueca está muy bien ubicado.
Esta vez me ha parecido muy caro para lo que era, la verdad. Este hotel me gusta mucho en general porque la comunicación y la atención es muy buena y además son enérgicamente eficientes y sustentables.

Business

2/10

Poor

24 Apr 2024

John

Far too tiny. Good location. Both rooms had a horrible mold smell which I believe they were aware of thanks to a feedback follow-up call they requested.

Leisure Family

10/10

Exceptional

08 Mar 2024

Simon

The location and size of the room were amazing. Would recommend to anyone visiting Madrid.

Leisure Self

10/10

Exceptional

03 Mar 2024

Mandy

Great location, excellent customer service, definitely return and well worth 5 stars

Leisure

10/10

Exceptional

07 Feb 2024

Danairy

Amazing spot. Love the location, cleanliness etc

Leisure Partner

10/10

Exceptional

09 Jan 2024

Amneris

The location was key during my vacation near to the plazas, metro, stores and bars/restaurant. The attentions of the Bob Chueca team was wonderful. Definitely my family and me will return.

Leisure Family_with_children

4/10

Poor

02 Jan 2024

Claudia

This property is located in the middle of the Chueca area of Madrid. There’s lots of shopping, nightlife, and dining. Everything is very nearby and it’s a popular area, especially during the holidays. The apartment we had did not meet expectations. Let me start off with stating that it was a very secure building, clean great amenities, quick attentive responsive host, but we were very uncomfortable. It was tiny, cold, plain, loud and had very thin walls. We traveled with our 7 year old, so we stated we had 3 people. We were giving a tiny apartment with a double bed in a bedroom which wasn’t much bigger, and a pull out single sofa couch as the other sleeping area which was right in the kitchen. When it was open, there was barely any room to walk around to get to the bedroom. There was a tiny kitchen/dining area which was stocked, but absolutely no room. At night it was impossible to sleep with the noise coming from outside even at 3am, and the noise from the neighbors. You literally could hear everything the people next to us and they were just talking at a normal level. Honestly, it felt like a prison in there. We did not enjoy our stay. The hot water even ran out after 1 shower. I did reach out to the manager and they tried to change our room but they were fully booked. They did give us free breakfast, but I would never stay in this property ever again. Many things were beyond their control, so I don’t blame them. They were kind and responsive, but will never stay here again

Leisure Family_with_children

10/10

Exceptional

26 Dec 2023

Qing

Excellent location and condition. Quick response to my questions.

Leisure Family

10/10

Exceptional

04 Dec 2023

Aaron

Lovely service and excellent location

Absolutely delightful place to stay and the best customer service I've had in any hotel. The hotel is right in the middle of the busiest district in Madrid and it's loud all night long. I would strongly recommend earplugs if you have a room with a view. Definitely planning on staying again in the future, lovely first time in Spain.

Self

6/10

Pleasant

28 Nov 2023

Tess

You get what you pay for!!!! The manager, Maria, is great. The property itself is right for its money.

Leisure Partner

10/10

Exceptional

12 Nov 2023

Vitor

Bob W Chueca was really a great experience! The communication is awesome, Maria is always available!
The room was very comfortable and with everything necessary!

Friends_and_family Friends