Name: Smartr Chueca
Address: Calle Perez Galdos, 6-7, Madrid, 28004, ES

8/10

Excellent

11 Jul 2026

David

Central location
Only major problem was checking in. It took over an hour to work out codes to get in after on second attempt the right code was provided. Thank goodness for the people in the Next apartment who spoke Spanish and had the same problem checking in they could communicate on phone to the agent.

Partner

10/10

Exceptional

09 Jul 2026

sangeetha

We had tough time checking in. It’s all online. We had no clue. But other than that room was very spacious, neat, AC was good, very good location . Close to station and shops.
A board outside stating its name could make it easy for travelers.
The workers helped us with some amenities like detergent, soap etc which were not in apartment. They were very good and helpful.
We had a good time. Would definitely recommend.

Family_with_children

10/10

Exceptional

03 Jul 2026

Maribenny

Great zone to stay in Madrid

Family_with_children

8/10

Excellent

16 Jun 2026

Leyanet

En general no fue lo peor o estuvo mal. Si recomendar que lleguen con un buen internet por que sino puede ser algo difícil la entrada.

Family_with_children

8/10

Excellent

21 May 2026

Silvia

El desayuno, delicioso.

Partner

8/10

Excellent

04 May 2026

Gemma Christine

Air con not always working making appartment very hot. Difficult to find appartment as no clear signage.

2/10

Poor

14 Apr 2026

Venkatesh

Property listed on Expedia shows a 4 star hotel. The actually room we were given was worse than 1 star. There was water leakage on the walls, stains or drapes, room was very dingy, lights didn't work, bath tub didn't drain properly. The website listing is very misleading.

4/10

Poor

11 Apr 2026

Levent

Terrible check in instructions. Family of five had to wait to get the exact address of the property. We received several emails with wrong check-in instructions. Host did not answer calls. We missed the appointment because of the host’s lack of communication. Good location. Noisy apartment.

Friends_and_family Family

8/10

Excellent

09 Apr 2026

Brittnee

It was a bit difficult entering the room. Our code didn’t work initially. But we were able to call reception and they reset it for us. Great stay!

Friends_and_family Friends

6/10

Pleasant

11 Mar 2026

Alba

Pros: Location is great, rooms are big.
Cons: Very cold if you go in the winter time, limited supplies of toilet paper we had to buy!
Limited pillows and towels.

Friends_and_family Family

2/10

Poor

28 Feb 2026

Roy

The place is not what they offered in the pictures. Elevator was not working and the double bed was two twin beds put together, they kept spitting out throughout the night

Family

10/10

Exceptional

17 Feb 2026

Cyndi

Excellent space, clean and convenient.

Self

6/10

Pleasant

04 Feb 2026

Wazhma

The place was clean, however there was no lounge seating in the living and dining area. The dining table was a high table with high chairs, so there wasn’t a comfortable place to sit and relax. It was also very noisy due to the busy location, and the apartment did not have proper soundproofing to block out the noise

Leisure Family

2/10

Poor

22 Jan 2026

tugce

The room is very old. The kitchen is in very poor condition. The walls are moldy. The shutter cords are wet. The toilet is very old. The bathtub is terrible. There is absolutely no internet.
At first, they gave us a Wi-Fi network that didn’t exist. Then they told us about another one, but that didn’t work either. We couldn’t use the internet at all during our stay.
Overall, the price–performance ratio is very poor. I was not satisfied at all. It was the worst place I have ever stayed.

The location of the building is good. Breakfast is served in a separate place on Gran Vía (a bit far), and that part was very good. The staff working at breakfast were very good.

Leisure Family_with_children

4/10

Poor

16 Jan 2026

Eduardo

I think the pictures were not accurate, the building and the room very old. I didn’t use anything from the apartment so I cannot say a word about it.

Friends_and_family Family

6/10

Pleasant

24 Dec 2025

JUNFENG

Very tiny bathroom, air con very old, noisy and kot efficient. Not sound proof at all. You could hear all the noise from outside, very frustrating. The communication from the host was not too good.

Leisure Friends

6/10

Pleasant

21 Dec 2025

Dailyn

Check in was confusing, there no virtual check in and no breakfast either. The room was small but close to everything.

Leisure Family_with_children

8/10

Excellent

11 Nov 2025

Fatima

Great location, lived the room but we had lots of issues, first with check in, it took us over an hour trying to check-in then the codes were a problem pretty much every day, staff was helpful and nice but it was very inconvenient.
They need to make check-in and easier process as we were not the only ones with the same issue, there was at least three other people with the same issue while we were there

Friends_and_family Family

2/10

Poor

29 Oct 2025

carlos

Kitchen was fine but the \"1 bedroom\" apt is basically just a studio. No living room, just a bedroom with a TV and a tiny kitchen. No sofa, no living area. The entire place is super noisy, hardwood floors combined with paper thin walls so if the apt next to you is occupied, it will feel like you're in the same room with them

Self

6/10

Pleasant

18 Oct 2025

Adam

Location is good. Poor check in / registration process and check in was delayed by 1hr until 4pm without explanation. Room was ok, but dark and lacking atmosphere, There are much better options close by.

10/10

Exceptional

12 Oct 2025

Genesis

We loved our stay at Smartr Madrid Chueca. The location was easy to find and central/walkable to everything we wanted to see. The area is very lively in the afternoon and quiet, but not unsafe late at night. The staff was kind and quick to respond to any questions via WhatsApp. The place was clean and comfortable. We would book it again happily!

Leisure Family

10/10

Exceptional

11 Oct 2025

Monica

The manager was a phone call away. My flight in got cancelled and he made the arrangements to keep my room for the remainder of the visit. Will come back!!

Leisure Self

8/10

Excellent

19 Sep 2025

Alonso

Great place, have already stayed here twice, and would gladly do it again. They have a nice snack area, comfortable beds and GREAT location.

Leisure Partner

8/10

Excellent

15 Sep 2025

NAZARIA

Be aware this is not a hotel

Leisure

4/10

Poor

13 Sep 2025

john

This property is very conveniently close to Puerta del Sol. There is no outside noise at night. It is clean. The problem appears to be poor management. The phone number is provided but it is never answered. They should make it clear that all communication will be by WhatsApp. They should make it clear that an entry code will be provided on the day of checkin. Handle of washer broken, no plug for kitchen sink, walls very thin so any noise from adjacent apartments is noticeable.

Leisure Self

10/10

Exceptional

07 Sep 2025

Renzo

Very good

Very good location and the apartment is well equipped.

6/10

Pleasant

01 Sep 2025

Gabriel

Careful with the pictures vs expectations

Had a delay on check in and also the room shown is deceitful you can book a room with balcony pictures and get an interior room without realizing. Otherwise a nice place for a night

Self

4/10

Poor

25 Aug 2025

Tsvetelina

The unit we stayed in was absolutely horrible, the couch ( where actually some of us were supposed to sleep on) looked like 1000 people threw up on, wiped their feet and it was never cleaned. Only the kitchen cabinets looked somewhat like the pictures, nothing else - really wish there is an option to attach a picture. As a reference, we stayed in unit 5c. It is referenced as the apartment having AC, but the temperature can’t really be changed. Also, it’s only partially cooled. If I was not traveling with kids and had the strength to argue right there and then- I would not have stayed. If there is a scale for hospitality services offered- this one should rank negatively, like minus 5 out of 10. My advice- stay away!!!
As of the area- close to the city center, but like with most large cities- be careful! Lots of pickpocketers, drunks, etc.
No smoking property??? Really? We were smelling smoke every time in the unit.

Leisure

2/10

Poor

03 Aug 2025

Saly

It was smaller then pictures posted and it was dirty, the couch had a stain on it and it smelled bad, the air conditioner was making noise we did not end up staying there we checked out and we didn’t even get a refund

Leisure Partner

10/10

Exceptional

01 Jul 2025

VALENTIN

We appreciated the quick check in even before 3pm, since we were already in the area before the time. Prompt communication.

Leisure Family

8/10

Excellent

21 Jun 2025

Gaurang

Nice location and home. very central location. walkable to many places. Safe location. Home was clean. One room AC was not working. We asked for 2 to 2:15 pm home check in (instead of 3 pm). We travelled from USA to Madrid, Spain. Host was not required but it would be nice if given home 45 mins early.

Leisure Family

10/10

Exceptional

16 May 2025

Alicia Maria

Good and confort

Business_and_leisure Family_with_children

2/10

Poor

10 May 2025

CARLOS

Room was not ready, They don’t answer the calls or messages on time, the information to check in is not clear. Do not reserve in this place

Leisure Partner

6/10

Pleasant

21 Apr 2025

Nancy Suarez

You can't access the property early, so if you arrive early, you need to rent lockers or carry your luggage around.

Leisure Family

4/10

Poor

07 Feb 2025

Sharon

The location is fantastic.
Other than that, the apartment didn’t look the same as in the photos. Everything in it was the most basic thing ever leaving a cheap filling to it all. It was clean. There were unpleasant noises of running water from the water hitter, so we had to turn it off. And once in a while a noise that sounded like someone is coming into the apartment.
We only stayed there for one night.
I guess it’s worth the money. Over all OK nothing more. We stayed at Apt 5A.

Leisure Partner

10/10

Exceptional

13 Jan 2025

Tamissa

Excelente location, very clean, just a little small, but the necessary needs.

Friends_and_family Family

6/10

Pleasant

07 Jan 2025

Karen

This property was in a great location. Is very utilitarian. The shower is positioned way too high, which causes a mess that you have to clean up. They even leave a mop in the bathroom for you to use because they seem to anticipate that happening. Also, the Wi-Fi was extremely unreliable, which is problematic for overseas travelers who are trying to download apps and map out there Trips for the time that they are in Madrid.

Leisure Family

6/10

Pleasant

05 Jan 2025

Alfredo

Property did not look like the pictures. Definitely needs some upkeeping. The location is great, walking distance to major attractions.

Leisure Family

10/10

Exceptional

02 Jan 2025

Osiris

We had a great time, the property was exactly as described, clean and excellent customer service.

Leisure Partner

10/10

Exceptional

01 Jan 2025

Alan

Bad cigarettes odor, they cleaned after I notified. So they took care of the issue fast.

Leisure Family_with_children

4/10

Poor

31 Dec 2024

Rosa

El departamento es muy pequeño y el baño incomodo, viejo y sucio

Leisure Family_with_children

6/10

Pleasant

30 Dec 2024

Kimberly

Great little apartment in fun area. We are a family of 5 with 2 teens and the apartment was quite cramped and I can’t imagine 6 in there. The beds were small and the amenities weren’t great. The is a kitchen but no cooking tools, no coffee maker, no cutting knives. We stay in apts so we can make breakfast and lunches and cut down on costs and due to space and lack of utensils it made it impossible.
Sweet little place for a small family or family with small kids but not adults or with bigger kids who want to try and save.

Leisure Family

2/10

Poor

15 Dec 2024

Eduardo

Customer service was bad
Sofa bed was broken and they don’t return the calls
2 people from my party had to move the mattress and sleep in the floor
Property needs a complete maintenance before rent it again
We will never come back

Leisure

10/10

Exceptional

03 Dec 2024

Sissy

The location was great. There were cafés in less than 10 meters from the front doors. We were less than a 10 minute walk from a market. We were also at the centerpoint between places like the Royal Palace and Parque de El Retiro.

The living space itself was clean, had good appliances, and great water pressure.

Leisure Family

4/10

Poor

30 Nov 2024

Sabrina

The location is great. The space is functional. There were hairs in the bathroom. The communication and check in process were very challenging.

Leisure Family_with_children

4/10

Poor

22 Nov 2024

Michael

Poor communication allowing access to the suite. Wrong phone number given. 2 and a half hours wasted upon arrival in Madrid. Constantly humming fridge right next to bedroom. Bedroom door did not clear floor. Loud scraping noise. Above nightclub. Lots of streetnoise into early morning hours. No instructions for washing machine. Impossible to interpret large number of symbols on machine. Very poor value for $$. Quite pricey for what it was. Very disappointing.

10/10

Exceptional

19 Nov 2024

Elisabeth

Great location in Madrid

We really enjoyed our stay in Madrid, and Chueca was a great neighborhood. We were able to walk to the Prado and Thyssen museums, and there was an abundance of cafes, restaurants, bars and shopping just outside our door. The dining/kitchen area was a bit tight, especially when the twin sofa bed was opened, and we couldn't quite figure out how to fully retract it back into a piece of furniture to sit on, but the bed itself was comfortable. We requested a double bed in the bedroom, but had two twins instead. I guess we could have shoved them together, but there still would have been a \"crack\" so we didn't bother. It was great to have the washing machine, but we could never figure out if it was also a dryer. Perhaps some simple instructions in English would have been useful--the \"all in one\" option is not common in the US. Overall, I would thoroughly recommend a stay at Smartr Madrid Chueca!

Friends_and_family Friends

10/10

Exceptional

15 Nov 2024

Leah

We had a great stay at the apartments. It was great to have access to laundry, a kitchenette, a dishwasher, etc. in the middle of a long trip. The welcome bag provided was a nice touch, containing everything we might need including a sponge and a dishwasher and laundry pod. Great area with lots to do/see in a short distance. The property provided quick response when we had a question.

Partner

6/10

Pleasant

10 Nov 2024

JM

It was adequate and v central

Partner

6/10

Pleasant

09 Nov 2024

Julie

The apartment was ok (3C) but didn't look like any of the photos advertising the property. It could definitely do with a refresh if paint & bedding to make it look more appealing

Leisure Family

10/10

Exceptional

31 Oct 2024

Hugh

Great location, some late night noise from the club opposite.

Business Self

2/10

Poor

30 Oct 2024

Katy

Nunca vayan

Terrible! Nada parecido a lo ofrecido, no dan soluciones y no quisieron devolver el dinero cuando se reclamó del lugar. Decidimos no dormir ahí

Friends_and_family Family

10/10

Exceptional

24 Oct 2024

Julissan

Place look ok, I didn’t like the area, didn’t feel safe in the early morning when I pick up the taxi, but the apartment inside look pretty good , easy to reach them for asking question

Leisure

10/10

Exceptional

08 Oct 2024

Sandra

Great place to stay, very convenient to center city, buses, dining.

Leisure Friends

2/10

Poor

02 Oct 2024

Fabrizzio

Very noisy. There were parties all night every night even on Sundays and Mondays. We couldn't sleep.

Leisure Family_with_children

6/10

Pleasant

22 Sep 2024

Samantha

very bad neighbourhood. noise extremly loud, noone cares about you. loud music past 2am and drunk people on the road. you can hear every word and definitely you cannot sleep.

Leisure Family_with_children

2/10

Poor

30 Aug 2024

Loshan

Like having a broken AC in Madrid’s 37C summer? Love being gaslighted by their support staff that the AC has been fixed, when both ‘technicians’ they’ve sent over aren’t HVAC staff and only cleaned the air filter and played around with the remote? Then this is the perfect hotel for you.

This apartment has no front desk, and getting into contact with any staff can be a hassle. Once you are in contact, their staff is absolutely useless. Anything goes wrong? Then you’ll have to make do.

- They only gave 2 rolls of toilet tissue to a family of 6 people staying 6 nights.
- The dishwashing liquid literally comes in ration side packs of 20ml.
- Don’t even bother cooking in the apartment, cause they might have a kitchen, but have a lot of missing pans, and equipment. And the living room will be boiling, with the lack of AC.
- toilet extractor fan doesn’t work.

A short story. A t-shirt and a dress fell off of the clothes drying hanger. The cleaning person told us it’s not her job. We contacted the ‘front desk’ through WhatsApp, was told the cleaning staff would bring the clothes the next morning. The next morning, no update. We contact over WhatsApp, and after some confusion they realise the apartment below is owned by someone else. Be very careful drying clothes, since they don’t offer any clips to pin clothes on to.

Been in 7 different hotels all over Iberia, over a month now. Been to so many different hotels… this is absolutely the worst hotel I’ve been to!

Leisure Family_with_children

8/10

Excellent

18 Aug 2024

Rachel Hauser

I enjoyed the area, very lovely and walkable. The apartment was nice and clean. My only concern was that the so called “queen bed” was not a queen, but rather 2 twin beds pressed together, and the beds kept moving at night and we’d fall in the hole. Highly uncomfortable. Also, there was no hair conditioner.

Business_and_leisure

10/10

Exceptional

18 Aug 2024

Flor

This property was near everything. It was the perfect location! The apartment was clean and safe. It was very easy to get to. I would definitely rent this place again.

Leisure Family

10/10

Exceptional

08 Aug 2024

Javier

Only thing we experienced that wasn’t expected was the internet which never worked

Leisure Family

10/10

Exceptional

03 Aug 2024

metin

Place was nice and clean
We have everything we want inside house

Leisure Family

6/10

Pleasant

01 Aug 2024

lisa

It was very noisy. And we found it difficult to get in because we didnt have any wifi and a message on how to get in was done that way. Would prefer an actual person or information sent a few days prior to arrival. Had to find wifi nearby and then walk back and try to get in.

8/10

Excellent

30 Jul 2024

Robert

It was fine for the 2 nights - small awkward main area to sit and eat and watch tv- ac units were old and not so efficient - close to lots and walkable to metro- stores and food

Leisure Family

4/10

Poor

26 Jul 2024

Justin

Cleaning service walked into property without knocking.

6/10

Pleasant

25 Jul 2024

Ana

Para 1 día y pocas personas esta bien, grupos familiares y muchos días es muy pequeño y los aires acondicionados casi no enfrían. Se siente un poco caliente

8/10

Excellent

17 Jul 2024

Rachel Ramirez

Steps from a large shopping area which makes the area very walkable.

10/10

Exceptional

13 Jul 2024

Nicole

Perfect location

Hotel was in a great location right in the hear of Madrid centro. There was a night club across the street but everything was completely sound proof. We would definitely stay here again.

Friends_and_family Family

2/10

Poor

09 Jul 2024

Irma

I got very disappointed when we arrived at the apartment to find out that it was not the one they advertised on Expedia .
They gave us an apartment much smaller than what we booked. There was no air conditioning in the main room and the shower was not working properly. I would not recommend to anyone else to stay there. We will not come back.

Leisure Family

10/10

Exceptional

14 Jun 2024

Bernal

Good spot!

Very well located, everything in the apartment worked good!

Friends_and_family Friends

6/10

Pleasant

12 Jun 2024

Maria Alexandra

So so property

The property was Ok. Not an amazing place and I will no go back. Description of the apartment and photos are more than what it really is and I did not like the street is located.

Friends_and_family Family

10/10

Exceptional

05 Jun 2024

xiaoping

Very handy

10/10

Exceptional

03 Jun 2024

KILVIAN

It was a very convenient room to stay with family and friends.

Leisure Family

4/10

Poor

03 Jun 2024

Nancy

This property was not exactly as advertised. Check in took over an hour because we did not receive a code and building does not have any on site staff. It is an apartment building not hotel and apartments are two buildings on either side of the street. We had to call multiple times to sort out how to get in the building. The apartments were very clean and comfortable once we got in.

Leisure Family

8/10

Excellent

02 Jun 2024

MARIA ISABEL

Property didn't have balcony as it was describe.
Door bathroom didn't work. Hard to close. No coffee to make coffee. Shade curtain didn't work so mornings sun was very bright.

10/10

Exceptional

28 May 2024

Norma

I good place for stay in Madrid

Leisure Family

10/10

Exceptional

19 May 2024

Kieran Mark

Good location, clean and secure. Would stay and recommend

Leisure Family

6/10

Pleasant

13 May 2024

Daniel

I went to Hotels.com to get a hotel room. This looked like a hotel room in the picture, but when you got there it clearly wasn't. For what it was, it was okay. Could checking carefully on my part have avoided this mistake? Probably.

Friends_and_family Family

10/10

Exceptional

02 May 2024

jose

Todo bien gracias

Leisure Partner

10/10

Exceptional

01 May 2024

Rosalia

Muy contenta en general con la ubicación, muy céntrico el lugar, muy limpio y de facil acceso. El check in fue muy rapido y la salida aún mas. Lo recomiendo muchísimo pues estas cerca de todo.

Leisure Partner

10/10

Exceptional

26 Apr 2024

Marcelino

The only complaint I have is that I had to enter all passport information manually over my phone . And because I don’t have phone service in Spain.
I had to walk from store to store and ask if someone can let me use the WiFi.
It was a pain.

Leisure Family

8/10

Excellent

25 Apr 2024

Christine

Great location to get to hot spots. Check in was a little confusion as it Said there is a front desk but the desk is not at the actual site of apartment. But it all worked out.

Leisure Family

2/10

Poor

19 Mar 2024

Edward

Be careful with this place

We should have been warned that there is no desk. No attendant. No body to ask questions. No place to leave luggage after check out like a normal hotel and the address is wrong, number 6 not number 7 as all the materials state. If this is tolerable, then the location is good and the accommodation is as advertised, but checking in was a nightmare! I’m embarrassed that my friend, who arrived before me, had to figure out how to check in and find the facility, and there was no place to leave his luggage because he arrived before the check in time. I was very dissatisfied with this property and that the description was so inaccurate and incomplete.

Friends_and_family Friends

2/10

Poor

08 Mar 2024

Ling

Good location

Leisure Friends

4/10

Poor

27 Jan 2024

Ivan

Despite good location, Not recommended

For starters, instructions to access the apartment were wrong (and only in Spanish). The water kettle didnt work. There were no instructions how to use kitchen appliances (induction stovetop was hard to turn on). The bathroom lacked shelving or unit to place toletries. There wasnt even a trashbin. One bedroom had no closet or dresser to put belongings, and both bed springs/mattresses were basic. Walls are thin and you can hear conversations/toilet flushing from adjacent apartments. It is listed as accommodating 6, but we were cramped with 4 (only 4 chairs for the kitchen table). Support is nonexistent as no one responds to questions via text, and there is phone number that nobody answered. We went to the \"24 hour service\" near the apartment, and a woman named Desta said she couldn't do anything for us and there was no supervisor or manager available. She said someone would call, but no one did. We do not recommend.

Partner

10/10

Exceptional

11 Jan 2024

Tony

Very clean and great location

Leisure Family

4/10

Poor

07 Jan 2024

Mary

Misleading instructions lead to stress and extra expense.

Leisure Partner

2/10

Poor

27 Nov 2023

violet

Property was definitely not was on the picture. It was super small and super old. We were super excited to the cute apartment we saw on the picture and when we arrive it was horrible.

2/10

Poor

05 Nov 2023

Eloy

Absolutely terrible communication. The rental was not ready for check in time. Called the host several times and no answer..the list of bad things is too long..it was a big mistake renting this unit. Never again with self check in

Leisure Partner

4/10

Poor

18 Oct 2023

Anna

The worst was check in. We spent an hour and a half after check in time standing in front of locked door to get thr instructions on how to get in. Btw, there were two more couples having the same problem. Finally we've got email.
We stayed fo 9 nights. There for we should've get one cleaning service in the middle. However we found it out accidently 2 days before depature.
A couple of small things. Renting apartment with kitchen, one would expect cutting board, kitchen towels, something to hold hot pots.

Leisure Partner

10/10

Exceptional

19 Sep 2023

ANGELICA

EXCELENTE UBICACION

excelente ubicacion muy cerca de gran via, estaciones de metro, restaurantes, tiendas, es pequeño pero confortable, tiene todo lo que se necesita, y estaba impecable. Excelente relacion precio valor, volveria sin dudarlo

Friends_and_family Family

10/10

Exceptional

17 Sep 2023

Bick Har

Excellent location with walking distance to major museums and shopping malls. Prompt response to enquiries. Clean and tidy. Rate is responsible cheap. We enjoyed our stay.

Friends_and_family Family

6/10

Pleasant

12 Sep 2023

Farida

Basic but clean

Location great , apartment small, no lounge area only kichenett, had all the equipment needed if you need to cook, good size bed, no communication as needed change of towells had to call a number didnt bother,shower was cold the whole of my stay, no fan in bathroom and bathroom door faulty, the balcony on in 1c flat was not designed to sit and people above throwing food down on it for birds should be adressed had to keep door closed as didint want anyhing coming in. Noisy as you could here cleaners and guest leaving early morning so if need peace not for you. Overall basic but clean.

Partner

10/10

Exceptional

05 Sep 2023

Marilene

Love the location

8/10

Excellent

05 Aug 2023

Thomas

Great value poor Coms

Great value if you are spending most of your time out and about
Great location
Great blackouts
Good air con
Good internet
Washing machine, microwave, hob, big fridge
Noisy cleaners , but nice

Self

10/10

Exceptional

18 Jul 2023

Luis

Great space and well located. Can easily fit 4 people and even has a washer. A gem!

Leisure Family

8/10

Excellent

06 Jul 2023

Jason

Madrid BFF trip

The room was awesome and cool because it was so hot in Madrid. The place was clean and we really enjoyed it. The only negative was getting a hold of the rental agency to get new towels and toilet paper. It was a great place otherwise.

Friends_and_family Friends

10/10

Exceptional

20 Jun 2023

Stephanie

I am so happy I stayed here during my stay in Madrid!

Before my arrival, they texted me (via WhatsApp — recommend this if you're switching SIM cards or on an alternative communication plan while traveling) simple and comprehensive instructions for how to get into the building, my unit, and other need-to-knows. This is an excellent place to stay if you don't wanna stay at a hostel. I love how close this hotel is to an LGBTQA -friendly area with shops & a Mercado. There are sturdy hardwood steps and a cute retro-style-with-the-door elevator to help you get up and down the building. Housekeeping floats about the premises and keeps things very tidy. The front door is well-secured and the street is well-lit at night.

The combination washer/dryer came in clutch as I was at a music festival and going on other city adventures; this is crucial if you're on a multi-city journey across Spain or the rest of the peninsula or continent. I got a Tide pod with the mini housekeeping kit provided.

Within walking distance are a pharmacy and corner store where I was able to get additional essentials for my trip. The kitchen also comes with pots and pans, a coffeemaker without filters (I bought instant coffee), glasses and mugs, cutlery, and other basics. The bed was super cozy and the balcony was wonderful for morning brews and warm-ups under the sun. The Chueca metro station is a very easy walk from the hotel and easily gets you anywhere in the city.

Would def stay here again :)

Leisure Self

6/10

Pleasant

19 Jun 2023

Ana

The location is ideal because it is close to Gran Vía, but the cleaning service is not good

Leisure Family

6/10

Pleasant

13 Jun 2023

William Walter

Great location and apartment, I suggest not renting in Building 6 and first floor apartment. It is over a workshop and very noisy. Plus the road there is very noisy. Best if up higher I would think.

Leisure Self

10/10

Exceptional

09 Jun 2023

yuliana

We were very happy with our stay. The location was great, stores, shopping, restaurants near by. The only bad thing was the apartment smell like cigarettes

Leisure Family