Name: Hotel Fiorentina
Address: Corso Secondigliano 551, Naples, 80144, IT

8/10

Excellent

28 Oct 2025

howard

Nice room . Hotel near some good pizza restaurants . And Antonio on reception was very helpful on giving information . Salute

Self

6/10

Pleasant

27 Oct 2025

EVANGELOS

The room looked very old inside and felt unsafe.

10/10

Exceptional

19 Oct 2025

vladimir

Very convenient to the Naples airport for the reasonable price. The pizza place next to the hotel was great. Such an Italian atmosphere!
The only thing I want to mention the problem with the taxi.
The front desk booked taxi for us for 4:45 am to go to the airport. The taxi didn’t show up. That’s the company hotel always works with. Maybe they should not. Doesn’t look like reliable company.

Leisure Partner

10/10

Exceptional

16 Oct 2025

Samuel

Great room and friendly staff.

Leisure Self

10/10

Exceptional

30 Sep 2025

Sunny

Everything was perfect I enjoyed my stay very much, everything is within walking distance

Leisure Self

2/10

Poor

29 Sep 2025

MARLIDIA

The hotel is old, bathroom has problem to drain the water in the shower...., AC was not working properly and make a lot of noise...
Need a lot of improvement.....

10/10

Exceptional

22 Sep 2025

Leigh

Great staff, so helpful, we felt really welcomed and looked after. Stayed here twice as we had awkward flight times, and it is nice and close to airport. Would stay here again, best bit was the staff thank you

Leisure Partner

8/10

Excellent

08 Aug 2025

Keeley

The room was large and comfortable, the location was in great proximity to some cafes and pizzerias that were recommended to us by locals

8/10

Excellent

06 Aug 2025

Ammi

I had a pretty comfortable and nice stay here. The hotel room was clean and well set up with a kettle and mini fridge. The only downside was the location was very inconvenient and the public transport wasn’t very reliable there.

Leisure Friends

10/10

Exceptional

04 Aug 2025

Juan

Perfect location

Room perfect for couple of nights bus stop right in front of hotel , R5 bus takes you to main train station bus 180 takes you to airport don’t waste your money on taxi , visit downtown Naples for best pizza and prices , about room shower was about too small if you are a plus size person besides that i recommend

Partner

10/10

Exceptional

01 Aug 2025

VERNEEN

Vey close to the airport, staff very helpful

Business_and_leisure Self

10/10

Exceptional

01 Aug 2025

Willem

Property very close to train station and 20 min walk distances to main tourist attractions like Coloseum, Forum, Trevi Fountain and all other beautiful munuments and streets. Room spotless and comfortable. Staff polite and friendly. Great restaurant just at the corner.

Leisure Partner

8/10

Excellent

20 Jul 2025

Garo

The AC wasn’t good

Leisure Partner

10/10

Exceptional

20 Jul 2025

Ava

Angelo was very helpful and supportive. The staff were polite. They are trustworthy. There is a fantastic Pizza restuarant about 15 meters away.
We had a safe in our room and we left our money and passports when we left the hotel. After contacting them, they retrieved the valuable and returned it to us which is great. I heard lots of negative things about thefts and condition in Naples but certainly they place is trustworthy.
Please consider that this hotel is 2 stars and very reasonably priced , so do not compare to 5 star hotels.
I will be more than happy to use this hotel if I go back to Naples.

Leisure Family

4/10

Poor

30 Jun 2025

Daniel

You get what you pay for it. Not good

Leisure Self

10/10

Exceptional

18 Jun 2025

Kelly

Transport links to and from the airport as well as the city center
Very nice restaurant nearby which was recommended to us

Partner

8/10

Excellent

25 May 2025

Muriel

The hotel was clean except that its far from the city centre and only R5 bus runs through it. Anything you need like more toilet papers or shampoo you can ask. They dont have ice machine but they gave us ice packets they made themselves.

Leisure Partner

4/10

Poor

24 May 2025

Abigail

Good hotel for a quick stay. Not top notch but had what was needed and you can’t complain about that. It was decently clean and the receptionist was nice. Two things that were iffy about the room was the fact that the shower flooded out of the bathroom and into the main room, thankfully it was all tiled floors. As well, the locks seem to all be the same, so somebody else (another guest) around check in time made a mistake and unlocked our room at a horrible time. Be careful about that.

Naples on the other hand is not a great place to stay, at least not on a budget. If you’re expecting a nice stay, put in the money and find a location down by the waterfront. The area this hotel is in is disgusting, garbage everywhere, and the transportation is so unreliable. We unfortunately left in the early morning of a big football game and our taxi didn’t arrive (the receptionist was kind enough to book us one, but did warn that it may not arrive), so instead we had to walk an hour on foot to the airport after already walking an hour on foot to the hotel from the train station because the bus never showed up. If you’re down for the risks, this is a good place for a quick stay, but if you want to enjoy yourself maybe put in a bit more money for somewhere nicer. Also check the football schedule lol

Leisure Partner

4/10

Poor

12 May 2025

jarvis

This property is NOT what it seems on the site. It’s bait and switch at its finest. They sell you what’s in the photos but give you something different. They have basic and superior rooms. The site makes it seem like the only difference is the size of the room; but that is not true.

My room looked like it was from the 80’s. Broken and stained furniture, missing tiles in the bathroom, tissue stuffed into cracks in the walls of the shower, hair everywhere, no elevator in the building, you name it.

The site says breakfast is included (in the room). They have photos on the site with tables of breakfast but beware: they stopped this during COVID in 2020. The check in sheet says “NO food is allowed in the rooms” & they give you two muffins per stay.

The neighborhood did not seem “dangerous” to me, but I’m from Oakland… however when I asked a tourist what bus to take to get to my hotel, her reply was “why do you stay there? No tourist go to that area cause it’s not safe. I never even go there and I’m from Naples…” There were police moving through the streets the three days I was there but I thought it was normal.

I mentioned my concerns to the front desk clerk & her only reply was “you should have booked a [better] superior room.” I would have done this if I saw the photos of the basic room online but there arent any. Also the view you get is of a nice brick wall and older ladies hanging laundry on the patio.

I ended up canceling the remaining days & I’m fighting for a refund

Business_and_leisure Self

8/10

Excellent

06 May 2025

Patti

It was quiet, clean and as shown in photos. I would stay again.

Leisure Self

6/10

Pleasant

29 Apr 2025

Sheikh Danial

The property was affordable and only 15 mins from the airport, which was perfect for using as an overnight stay. Angelo was very welcoming, helpful and easy to communicate with.

However, it did not match the photos and was very run down. The blinds did not close and shower drain not sufficient for a shower longer than 1 minute before it started to flood the bathroom. Walls were all water stained and furniture stained/cracked.

Needs a major revamp.

Leisure Partner

4/10

Poor

29 Apr 2025

Sudeesh

Not a place you want to stay even for a night. I booked thinking it was closer to airport, but it costs like £20 plus for taxi. Not clean, area was noisy, rooms were like made of paper where we can hear others even breathing forget about the loud snoring & talking kept us awake.

10/10

Exceptional

22 Apr 2025

Jack

The manager on duty was very efficient, kind, and helpful. We are grateful for her gracious assistance during our stay.

Leisure Partner

6/10

Pleasant

11 Apr 2025

David

Maybe if you get a 'superior' room in the better side of the hotel, you would be reasonably satisfied. But avoid the 'economy' rooms. The pictures on Expedia certainly make the hotel look much better than it is. The is one pizza restaurant a couple of door down the street, which is excellent, but that's it. The area around the hotel does not appear to be that safe, but the pizza place is full of families, so I guess it can't be that bad.

Leisure Partner

2/10

Poor

09 Apr 2025

Gustavo

Outdated hotel!

Old hotel in Naples! Everything was outdated! Would never stay there again!

Partner

10/10

Exceptional

22 Mar 2025

Juan

Great place and great service very close to AirPort.

10/10

Exceptional

22 Mar 2025

Juan

Great service!

10/10

Exceptional

02 Jan 2025

Penny

The staff and the condition of the property was great. We were here because of an early flight out of NAP and the property is close. Found the property to be clean and more upscale than many small hotels in Naples. They arranged for our early car to the airport and it went smooth as silk despite people still out celebrating NYE at 3:30 AM! Great pizza place 2 doors down. We felt lucky to find this place.

Business_and_leisure Partner

10/10

Exceptional

30 Dec 2024

valerie

This is classed as a budget hotel, but overall I’d give this 5 stars - the staff are by far the best I’ve met, Gaetano on reception was exceptional, helpful, approachable and knowledgeable. We were even given a what’s app number if we got into difficulty/lost etc ! Housekeeping was also very good. The hotel lobby & staircase remains authentic which is really pleasing. The hotel is situated outside city centre, but on a good regular bus route (R5). Area around hotel is diverse and local with some good restaurants & take out options.

Leisure Family

6/10

Pleasant

10 Dec 2024

Alix

The hotel itself is a little suspect.... room was freezing, water bowl from the toilet would not stop running and making a noise. Floor tiles broken, a tv half connected to the wall and would hit you in the head if you are taller than 5'6\".

That being said.... the staff for checking in was amazing, very helpful, supportive and genuinely nice.

Not sure I would stay again.

Business_and_leisure Self

8/10

Excellent

15 Nov 2024

Sui Tung

Staffs are very nice. It would be nicer if they can have later check in because international flights always arrive late

Leisure Friends

10/10

Exceptional

15 Nov 2024

Jennifer

Great Stay!

Short stay overnight to catch 6 am flight from Naples airport. Very comfortable and clean. Special thanks to Martina who was very helpful answering our questions and arranging a taxi to the airport.

Friends_and_family Family

8/10

Excellent

31 Oct 2024

Amos

Good value for the price.

8/10

Excellent

26 Oct 2024

Rachel

Very clean, easy stay, perfect location for airport. Staff was helpful with our early morning flight. Bed could have used a few more pillows.

Leisure Friends

10/10

Exceptional

19 Oct 2024

irene

I like the entire room, we felt very comfortable

Leisure Partner

4/10

Poor

19 Oct 2024

Verified traveler

Very Dissapointing 2nd stay

Shower leaked all over floor. Many,many steps upstairs w luggage. No elevator. Different room than earlier side of property. No comparison!

Friends_and_family Friends

4/10

Poor

19 Oct 2024

Callie

Room was very run down

10/10

Exceptional

15 Oct 2024

Christina

Great little hotel in Naples. Staff super friendly and helpful, check in great, room was lovely, secured off street parking. Neighborhood seemed a little rough but may be typical of the city?

Leisure Partner

2/10

Poor

05 Oct 2024

Joshua

The pictures show are fake. Hotel is on a bad area. Avoid at all costs

Leisure

10/10

Exceptional

03 Oct 2024

Viviane

Property situated near Naples airport. Very convenient. Rooms situated in the renovated section are clean and well organized.
Staff, Martina and Angelo were very helpful and nice.

10/10

Exceptional

26 Sep 2024

Deborah

Modern hotel, great staff!

The hotel is kind of a gem for the area it's in. Inside it's very clean and the bed was comfortable for myself and my daughter. There were coffee pods and hygiene samples available for use and the shower was very nice! I have to commend reception; I asked for an early check in, which was a bit too early, so they kept our luggage and moved it to our room when it was ready. We also received helpful instructions and directions to food places and using the local bus line. We would definitely stay here again!

Friends_and_family Family

10/10

Exceptional

15 Sep 2024

Justin

The person at the desk was great, very helpful and super nice. It’s a great property, we had what looked like a newly renovated room. Great for airport which is very very close, if you’re visiting Naples, it’s around 45 min drive to main area. There’s a pizza restaurant near, but not too many options near by. Staff is willing to text with suggestions etc. Overall I would say great experience…no elevator, but the best air conditioner in Italy!

Leisure Partner

10/10

Exceptional

11 Aug 2024

Jacquie

Angelo was great and very helpful with transport and suggestions with restaurants nearby. It made our last day in Italy just what we wanted.

6/10

Pleasant

30 Jul 2024

Hamish

Nice people, quite a poor room.

Great reception staff. All really nice and friendly. The economy room was below what I expected for the money that I paid but the location was what I wanted for visiting Secondigliano.

Self

10/10

Exceptional

15 Jul 2024

Alvin

Our friend Angelo at front desk was very helpful and polite. We would definitely recommend this hotel if you are staying in Naples. There are good nearby cafes and restaurants.

Leisure Friends

10/10

Exceptional

08 Jul 2024

Ante

It was quiet in the room and very clean.

Leisure Self

10/10

Exceptional

16 May 2024

Sarah

The room was clean and quiet and the staff was friendly and helpful.

Leisure Self

8/10

Excellent

09 May 2024

Carol

Overalll nice but bed too firm for my liking. Wonderfully helpful staff

Leisure

10/10

Exceptional

30 Apr 2024

Whitney

I’d would stay again

This place was great for a solo one night stay. I had an efficiency room for 1 which suited my needs. Also secure parking was very helpful. The front desk is friendly and the hotel is near shops and restaurants.

Self

10/10

Exceptional

04 Mar 2024

Christopher Andrew

Very nice property and restaurant next door

Leisure