Name: Scandic Ornen
Address: Lars Hilles Gate, 18, Bergen, 5008, NO

10/10

Exceptional

12 Jul 2026

Kim Arild

It was amazing me and my girlfriend loved it here and the breakfast buffet was amazing, but there was just one problem with it because there was make up stands on the glass and sweat but if I look away from that it was amazing and loved it here

Partner

8/10

Excellent

07 Jul 2026

Danielle

Looks iffy from the outside, but it's a good location. Breakfast was very good. Rooms are big in comparision to most Scandinivian hotels. There is a terrace which was a nice place to sit. We wished the hotel had a better bar area though.

Family

2/10

Poor

07 Jul 2026

John

I was charged to check in before 3pm. Is that normal? The room also smelled of cigarettes.

Self

10/10

Exceptional

06 Jul 2026

David

Excellent breakfast, friendly staff. Great location close train station, shopping centre and an easy walk into town centre.

Partner

10/10

Exceptional

06 Jul 2026

Glenn

Friendly and helpful staff. Comfortable and very clean room modern room. Fantastic breakfast with the excellent additional option of paying to create your own picked lunch box from the buffet. With the cost of food in Bergen so high it was much appreciated by us.
Highly recommended
Thank you

Partner

10/10

Exceptional

05 Jul 2026

Diane

The staff at the front desk was extra helpful especially the tall gentleman with the beard. Didn’t get his name. Marius at the bar upstairs was very helpful and friendly as well. It was close to the downtown without too much of a walk and very close to the train station which worked for us going to Oslo on Sunday.

Partner

10/10

Exceptional

04 Jul 2026

Erhua

The rooms are clean and spacious, the staff are helpful, and the breakfast is excellent; the hotel is ideally located right next to Bergen train station, and the city center is just a 10-minute walk away.

Family

10/10

Exceptional

02 Jul 2026

YULI

Excellent location. Bergen is small but it was still nice to be a 3 minute walk to the train station and 5 minute walk to the center city. Very nice staff and room.

Family

8/10

Excellent

02 Jul 2026

YULI

The property is well located and you can reach the old town in about 20 minutes. Nice hotel.
The staff was courteous but not too excited about high level customer service. I sent two emails requesting information, the first one few weeks prior to arrival and the second email 2 days before arrival. They answered on my second day of staying there. Obviously too late.
The second issue was that we stayed there 4 days. They only cleaned the room one day and only because I made a request. One of the reason of not taking airbnb is to have your room made every day.

Family

10/10

Exceptional

29 Jun 2026

Karina

Great place and location

Partner

10/10

Exceptional

27 Jun 2026

Robyn

The hotel is very close to downtown and train station. Staff was very friendly. The breakfast was fantastic.

Self

10/10

Exceptional

25 Jun 2026

Jen

The restaurant at the top called the Roast was very good and the waiters provided first class service

Friends_and_family Friends

10/10

Exceptional

24 Jun 2026

Heather

The stay was worth it for the breakfast alone! Very close to the light rail (a bit a walk around even though it is so close). Walkable area, helpful staff.

6/10

Pleasant

21 Jun 2026

Stephen

Good hotel, no real complaints.

10/10

Exceptional

16 Jun 2026

George

Definitely recommend the breakfast buffet.

Partner

10/10

Exceptional

14 Jun 2026

Robert

Beautiful property, great location near train and bus stations, and city park. Excellent food at the hotel bar. Great views from the room.
Would have liked to stay there on our return trip, but the price had gone up too much in two days!

Partner

8/10

Excellent

13 Jun 2026

akiko

The hotel was conveniently located about a 5-minute walk from Bergen Station, making it easy to get around even with luggage.

The breakfast, which was included in the room rate, offered a wide variety of options and was very good.

Since we arrived before check-in time, we planned to leave our luggage and go sightseeing. However, the luggage storage room was unlocked and accessible to anyone, which raised some security concerns. As a result, we decided to pay for an early check-in at 2:00 p.m., which cost an additional €15.

The room was clean and comfortable, and we did not experience any particular inconveniences during our stay.

Partner

6/10

Pleasant

05 Jun 2026

Salomeya

Staff was helping us all time.

Partner

10/10

Exceptional

03 Jun 2026

Steven

Very convenient location! Clean room!

Partner

10/10

Exceptional

31 May 2026

John

Clean spacious rooms. Good location near bus station and tram stop. Good breakfast.

Partner

10/10

Exceptional

29 May 2026

Wonlii

Perfect location for traveling by train or by bus, it was just a short walk You need to take a short train ride to the airport at the central station, but the schedule is frequent. The lobby was cozy with comfortable sofas and chairs. You need to pay for breakfast buffet but worthwhile, but not much variation from day to day. The room was clean. Our bathroom had a bath tub with a shower, so it might not be easy to get in and out.for some people. The staff was friendly and helpful.

Partner

10/10

Exceptional

28 May 2026

Belen

There weren’t enough plugs in the room

Friends_and_family Family

6/10

Pleasant

19 May 2026

Rachel

For an expensive hotel close to the city center of Bergen, we were surprised by how outdated our room was. The carpet was worn and the room decor was very 1990s. The breakfast was very good and worth the money. We wouldn’t stay there again.

Partner

10/10

Exceptional

18 May 2026

Jane

Really handy location with parking across road. Lovely room ( an extra pillow would have been nice ( Scandic Parken Ålesund provide )) . Small thing tho. Breakfast options superb. Friendly staff 💕

10/10

Exceptional

16 May 2026

Andrew

20 minutes walk from the port and 3 to the train station. Supermarket and coffee shop behind the hotel if you dont want hotel breakfast

10/10

Exceptional

05 May 2026

David

Modern clean and a short 5/10 mins walk from the city centre.
Cooked breakfast.
Coffee machine in reception.
Reasonable selection of TV channels.

Partner

10/10

Exceptional

03 May 2026

Joseph

..staff were amazing

8/10

Excellent

27 Apr 2026

Vidar

Good breakfast

Self

10/10

Exceptional

12 Apr 2026

Alene

Great location. Clean room and great staff

Partner

10/10

Exceptional

07 Apr 2026

Alexander George

The breakfast was excellent Sad that The Roast Restaurant was closed due to Easter which was not advertised in UK The Ørnen served fast food which in my opinion was shocking Sandra the receptionist was excellent and very good at her job

Partner

8/10

Excellent

25 Mar 2026

Giles

The hotel is in a great location to explore Bergen and is easy to get to via a bus or train from the airport. The staff were consistently friendly and helpful. The room was clean, spacious and comfortable. The only negative was the room's windows faced the communal elevator area, so we had to have the curtains drawn at all times for privacy and to attempt to block out the very bright lights that stayed on all night. Aside from that, it was very peaceful and we enjoyed our stay.

Partner

8/10

Excellent

28 Jan 2026

Jamie

Clean room and great breakfast. Only minor thing which could have been better was more plug sockets next to the bed, only had one and only on one side.

Leisure Partner

10/10

Exceptional

05 Dec 2025

Sarah

A lovely hotel, clean and modern rooms, fantastic breakfast and perfectly located to the main points of interest. All staff were soo friendly and welcoming. Would highly recommend.

10/10

Exceptional

21 Nov 2025

Keely

Very clean, well located with a lovely walk to the harbour it only takes 10/15 minutes. Amazing spread for breakfast, there was so much to choose from and extremely fresh. We had a standard room which was a little small but perfect for our 3 nights.

Leisure Partner

10/10

Exceptional

02 Nov 2025

Jason

Stayed here for a couple of during a trip to Bergen. Had communications prior and they were very responsive and helpful. Location was very good. Close to metro/bus stop and walking distance to Bergen centre. Room was clean, tidy and comfy. Tea and coffee facilities in the room also. Lovely view from the window of the mountain. Good selection for breakfast. Staff were friendly throughout stay here. No complaints, very good hotel.

Self

4/10

Poor

19 Oct 2025

Kasey

Originally got put in a room facing the main road/ parking lot and it was terribly noisy even with the windows shut. We were then able to move to another room on the same floor but there was no view.

The room was a bit dirty, the tv did not work (no streaming, only the news channel worked, and you have to pay to use the screen mirror service on the TV). There was no fitted sheet on the bed and the mattress was just a topper and extremely thin, you only got one pillow each, and the duvet was stained dark red on one half end.

Every one in the staff was very nice but I would never stay here again.

Leisure Partner

10/10

Exceptional

16 Oct 2025

Jill

This was a great base for us to spend 3 nights in Bergen before boarding the Havila ship for its northbound voyage.
The ambience of the hotel and friendly staff provided a warm introduction to Scandinavia.

Leisure Partner

6/10

Pleasant

12 Oct 2025

Sally

Room a bit dusty and we are place in a room with no privacy

Leisure Friends

8/10

Excellent

08 Oct 2025

Karen

I was given incorrect breakfast hours at check-in but the kitchen staff was very nice to help out.

8/10

Excellent

02 Oct 2025

Lidya

Close to station. Room is clean and good size. We can comfortably leave our bags open.

Leisure Family

10/10

Exceptional

28 Sep 2025

Jayne

Beautiful clean hotel …Fantastic breakfast (one of best ever) huge choice of healthy well presented food extremely friendly helpful staff only thing I would criticise is the lack of bright lights in bedrooms , only 3 hangers in wardrobe and a serious lack of sockets in right places ( had to have kettle on floor as no socket anywhere near it

Leisure Family

8/10

Excellent

28 Sep 2025

Jillian

Hotel staff nice. Room was tiny.

10/10

Exceptional

28 Sep 2025

Barbara

Convenient location

10/10

Exceptional

26 Sep 2025

Cheng Kuo

Excellent location and friendly staff

Leisure Family

10/10

Exceptional

14 Sep 2025

Joseph

I like the breakfast

10/10

Exceptional

14 Sep 2025

Joseph

I like the breakfast

8/10

Excellent

12 Sep 2025

Manjula

The hotel is right by the Bergen bus station and its car park. However, about a 3 minute walk away is a beautiful park and the Kode art gallery. The light railway from the airport stops at the bus station.

The breakfast is ample and the staff are very friendly and courteous. The hotel is located about a 10 minute walk from Bryggen.

However, the rooms are fairly basic. Though clean, there are no extras. The bathroom is very basic too. The rooms are quite dark. Not cosy. Needs modernising or refurbishing. The rest of the hotel is modern, bright and welcoming.

I didn’t like the rooms. But the staff, breakfast and rest of the property were great.

Leisure Family

10/10

Exceptional

12 Sep 2025

ginny

Fantastic!

Leisure Friends

6/10

Pleasant

06 Sep 2025

Samson

Modern

10/10

Exceptional

05 Sep 2025

Samantha

Excellent hotel near to train station and tram stop to airport.
Rooms lovely and clean and breakfast was gorgeous. Staff friendly.
Would definitely stay again.

Leisure Partner

10/10

Exceptional

01 Sep 2025

Cynthia

Convenient location to all transportation. Walking distance to harbor, Brugge, castle, etc. AMAZING breakfast and for ~$10 you can make a lunch to take away.

Leisure Family

6/10

Pleasant

01 Sep 2025

prashantha

We had booked on Expedia for 2 children’s and 2 adults. Children age was 12 and 17. At check in we were advised that 17 yr old is not child as per Scandic and we would have to pay extra charges. However I tried to make another booking infront of the staff meme we using 17 and 12 ages and the booking price was actually cheaper than what I had booked for. So in the end they honoured my original booking with out extra charges. Expedia should ensure the criteria for different hotels is reflected in their bookings

Leisure Family

10/10

Exceptional

01 Sep 2025

Diane

Staff very helpful. Breakfast buffet excellent.

Leisure Family

8/10

Excellent

31 Aug 2025

Agnes

Location is great, walkable to all the main attractions. good balance of food, sightseeing and shopping. close to the central station. Complimentary Breakfast is decent and reasonable hotel rates.

8/10

Excellent

31 Aug 2025

Jon

We enjoyed our stay at Scandic Ørnen, and our selections above reflect our satisfaction. Two things happened, one fairly minor, one of more importance to us.

Minor - a male reception staff member had a lengthy conversation with a female who appeared to be a hotel customer. As I speak Norwegian, it was easy to determine this was not about hotel business. I stood nearby clearly waiting for my turn to ask a question that was about something related to customer service. After at least 5 minutes, I gave up.

Important (to us) - lack of washcloths. We are accustomed to using washcloths, and had not previously encountered this. When we asked, we were offered additional hand towels. We took the towels, and made do. This policy flys in the face of Scandic’s stated concern for the environment, and causes your customers unnecessary inconvenience and a bit of embarrassment. At the very least, washcloths should be offered upon request.

Leisure Family

6/10

Pleasant

29 Aug 2025

Jennifer

Good location, clean but insufficient to comfort

Slow check-in as staff maintained room not paid for even though I’d pre- paid when I made the booking. Very small room, too small to be comfortable for two people. Too warm for sleeping and unable to cool room as no temperature controller. TV controller batteries were flat, had to go down to reception to change them. Not enough pillows - only one small, lumpy pillow provided for each person. Good breakfast, great location very close to main railway station.

Partner

8/10

Excellent

25 Aug 2025

Rebecca

The hotel is just a few min walk from the train station making it very convenient. There are other hotels closer to the harbor but we didn’t mind the location. My only complaint is if you have a family room, the pull-out couch bed could be much improved. The mattress was not comfortable.
We did the breakfast one morning and it is worth it if you want a hearty spread to start your day. Very good.

Leisure Family

10/10

Exceptional

25 Aug 2025

Cherry

Very convenient location, walking distance to the busy areas as well just steps away from the bus/light rail station. The bed was comfy and very quiet. Would recommend to others!

8/10

Excellent

23 Aug 2025

Carlton

Aaa

6/10

Pleasant

19 Aug 2025

Ashton

Nice ground floor bar, friendly staff and excellent breakfast. Restaurant seemingly closed. Room was in desperate need of some TLC, and shower facilities not great. I’m not convinced the bed is a king either. Convenient for train station, with a 15 minute walk to main tourist hotspots.

Leisure Partner

10/10

Exceptional

15 Aug 2025

Shino

The location was very good (close to the bus station and train station). The room was clean, but it would be better if my room would not have been transparent from the lift area (my room location was facing the lift).

Leisure Partner

10/10

Exceptional

15 Aug 2025

Jason

Bed is a comfortable, and breakfast great.

Leisure Family

10/10

Exceptional

14 Aug 2025

Tammy

Nice staff, clean, food is good, easy walk to everything

10/10

Exceptional

14 Aug 2025

David

The hotel was brilliant and staff were really helpful and polite, highly recommend

Leisure Family

10/10

Exceptional

13 Aug 2025

Kevin

I took a taxi from the airport, which I thought was a sanctioned taxi service.. I asked before I got in if they accept credit cards which 95% of the companies in Bergen do but when the driver got to the hotel, I gave him my credit card and it was declined.. I gave him another credit card and it was declined.. I gave him a third credit card and it was declined so he asked for cash… I looked up to see what the charges should be based on Uber and it was $50. He told me the charges were $90 and he needed cash.. I said let’s go into the hotel and see what we can figure out… this man took my pack with credit cards, passport and cash.. when I refuse to pay him this way.. it turned into a brawl because I grabbed my backpack from this man as he’s trying to exit the Hotel and I had to get them to call the police..Sage witnessed this at the front desk and spoke to the police . The police offered to file a report against this man who is an immigrant from Eritrea/Ethiopia… I did not want to press charges because it was just a waste of time, but please do not take an unofficial sanction Taxi service, which is Bergen Taxi… they also have Uber… do not get it in any taxi at this airport unless you know where they come from!!

Leisure Self

8/10

Excellent

12 Aug 2025

Paul

Good, central location near train station and bus terminal. Friendly staff.

Leisure Self

6/10

Pleasant

11 Aug 2025

Mark

Breakfast was good

Leisure Family

10/10

Exceptional

10 Aug 2025

Ratan

The hotel is absolutely amazing and really close to the city center. The hotel is modern, clean, has a good breakfast and the staff was absolutely amazing. We had a great time staying at this hotel and will definitely recommend to future travellers.

Partner

6/10

Pleasant

10 Aug 2025

Jennifer

great breakfast buffet good stop for a one night had multiple tour groups here which is to be expected

Leisure Family

6/10

Pleasant

08 Aug 2025

Verified traveler

Nice hotel with average but stuffy rooms

A nice hotel in a good location. The rooms were clean and spacious and the bathrooms were good. The beds were very small and not comfortable coupled with a hot room with no air conditioning or ventilation made for a stuffy and restless night.

The breakfast was good and there was the ability to leave luggage. No real place to sit or communal lounge area as the reception was tiny with just one sofa.

Friends_and_family Family

10/10

Exceptional

04 Aug 2025

noemi

Not enough light in the room

Partner

10/10

Exceptional

01 Aug 2025

Karen

Nice stay in Bergen

Breakfast was great and bed was comfortable

Friends_and_family Family

10/10

Exceptional

31 Jul 2025

Kevin

The Ornen is a relatively new and large hotel. Due to us having two bikes and boxes for shipping to deal with, we were given an end room which was ver adequate for our stuff. The hotel stored the bike boxes until we arrived. The breakfast was incredible, all different types of food, something for everyone, the staff were super attentive in keeping everything filled and dishes cleared as soon as you were done. The hotel was an easy 10-15 min walk to the wharf and Bryggen area with lots of dining options. There is a mall next door, train station two blocks away and parkade across the street. I would highly recommend this hotel.

Leisure

10/10

Exceptional

29 Jul 2025

Lina

Nice room, quiet and clean, we all like it.

Friends_and_family Family

4/10

Poor

29 Jul 2025

Michael

Could not get pillows and had to opt in for room cleaning. Was not discussed at check in.

Leisure Family

10/10

Exceptional

28 Jul 2025

Silvio

This property was in a great location easy walking distance to bus terminal, station, sites and shops. Great breakfast and beautiful staff. Highly recommend this place!

Leisure Partner

10/10

Exceptional

27 Jul 2025

Victoria

Great staff, well located hotel.

10/10

Exceptional

27 Jul 2025

Christine Ann

A wonderful comfortable hotel of quality and hospitality. A great location for town and transport. The breakfast was far better than we thought it would be, lots of choice and very tasty. We had a wonderful time. Thank you.

Leisure Partner

8/10

Excellent

24 Jul 2025

Carlo

Good hotel if there is no heat spell

The hotel was generally fine. It is hotel used by groups so the lobby area was congested and noisy at times. The room was fine accept the hotel does not have AC. There was a heat spell in Bergen during our visit as a result our room was very warm. There is a small window that opened but it was 27C out side. There included breakfast was excellent.

Friends_and_family Friends

10/10

Exceptional

23 Jul 2025

stuart

Great spot to see Bergen. Breakfast is a must

Leisure Partner

6/10

Pleasant

19 Jul 2025

Verified traveler

Hotel's. Com site shows this hotel having air conditioning and it turned out that the hotel only has a fan type system in each room not AC as described in the aminity page!
The room was very hot resulting in the room being very uncomfortable to sleep in.

8/10

Excellent

17 Jul 2025

Daniel

Conveniently close to the train station and main tourist area. Staff is very helpful and professional. Good-sized rooms with comfy beds.

Leisure Partner

10/10

Exceptional

16 Jul 2025

Sarah Xin Ying

Everythinh is fine. Good location. The only downside is the hotel has no air con. So it does get stuffy during the day. Fortunately, at night it is cooling. But we had to open the windows.

Friends_and_family Family

10/10

Exceptional

14 Jul 2025

Beverley

Very close to everything that we wanted to do.

Leisure Family

10/10

Exceptional

14 Jul 2025

Kimberly

Very close to bus/light rail station (handy when coming from airport). Walkable to wharf. Amazing breakfast (included). Comfortable beds.

Leisure Family

8/10

Excellent

12 Jul 2025

Steven

Rooms are not large but fairly nice. Very friendly staff. The only problem - And it was a very significant problem - is that there was only one outlet on one side of the bed. There was nothing on the other side, which is ridiculous in this day of everyone carrying multiple electronic devices. I tried plugging into the bathroom, but it turns out that when you turn off the bathroom light you also turn off the bathroom plug. Only I didn't discover that until the next morning.

Leisure Partner

10/10

Exceptional

10 Jul 2025

Greta

The property is lovely, the room was comfortable, and the staff friendly and helpful. We loved the emphasis on sustainability and avoiding waste; it was a refreshing attitude and fits our values. We highly recommend this hotel!

Leisure Partner

8/10

Excellent

10 Jul 2025

James

One Night in Bergen

Nice overall hotel with an extensive breakfast in a good location.

Partner

10/10

Exceptional

06 Jul 2025

Brian

Great hotel and breakfast buffet

Leisure Family

10/10

Exceptional

05 Jul 2025

Cristina

All good: great room, nice staff, perfect location, good food

8/10

Excellent

05 Jul 2025

Douglas

Convenient, comfortable

10/10

Exceptional

04 Jul 2025

Daisy

I like the room we stayed in - it was perfect for us 3

Leisure Family

8/10

Excellent

29 Jun 2025

Paul

We really enjoyed this hotel. Our only complaint was the bathroom. There was no safety/grab bar to get in and out of the shower. Very uncomfortable feeling. Fantastic breakfast and evening buffet. The staff superb. Close to the Bergen city for dining and shopping.

8/10

Excellent

28 Jun 2025

Joe

great staff. average installations. ok location

10/10

Exceptional

27 Jun 2025

donna

A very spacious reception area. great location as the rail and bus terminal is right there. Nice snacks for guests arriving at the front desk area-very welcoming. The swipe keys for elevators are a bit frustrating as theynwork intermittently-patience is required,

Leisure Family

10/10

Exceptional

21 Jun 2025

John

Great breakfast and staff. Rooms were warm and hard to cool down with one small opening window.

Leisure Friends

6/10

Pleasant

20 Jun 2025

Sedef

It was okay, close to fish market. One can walk easily to the center.
It is clean with no extra accesories.

Leisure Family

10/10

Exceptional

15 Jun 2025

christina

Excellent location
Very good breakfast
Staff bery helpful
Lovely spacious room only negative room very warm even with air con on.

Leisure Partner

8/10

Excellent

03 Jun 2025

A

Good hotel, 15min walk to city centre. Clean & friendly staff.
Room could do with usb charging ports like most modern hotels offer.
Breakfast is excellent, except weekends it opens 730am so if like us who had a tour booked for 8am it was a bit late and only gave us 10mins to grab something quick.

Partner

6/10

Pleasant

01 Jun 2025

Steve

No safe was disappointing. Hard to find a plug for coffee pot that’s convenient. Had to use chair for suitcases as there was only one stand

Leisure Friends