Name: Scandic Bergen City
Address: Håkonsgaten 2-7, Bergen, 5015, NO

10/10

Exceptional

20 Jul 2026

Haleh

The front desk receptionist “Helen” was amazing!! She takes pride in her job and is very professional!!

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Cesar

Good location and clean.

Partner

10/10

Exceptional

18 Jul 2026

Maj Anne-christine

Excellent and friendly dtaff, we extended our stay and our new key cards awaited us in the reception when we went to the breakfast in the morning! And the breakfast was great! Clean room and overall spacious room and bathroom. Devi ately recommend !!

Friends_and_family Friends

6/10

Pleasant

18 Jul 2026

Sarah

Breakfast buffet was great but extremely expensive. Location was ok, about .5mile from the center of everything (easily walkable). This one is on me, but there is no AC in the rooms - we were on the third floor during a heat wave (however, staff were as helpful as they could be and provided a fan).
Grounds were clean and well kept but the walls & lamp shade in my room had stains of some sorts.
Staff was always pleasant and ready to help.
Great value for the price; I’d consider staying here again.

Partner

6/10

Pleasant

16 Jul 2026

Laila

Feokosten var super, betjeningen var veldig hyggelige og hjelpsomme, var gaske rent hele hotellet om bader på rommet var litt slitt. Selve rommet var ikke bra, var lite til 4 personer og uten aircondision, ble altforvarmt om nettene, sov veldig dårlig alle sammen, hoved sengen var heller ikke behagelig desverre.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

John

Very friendly staff, an always “what can I do for you” mentality.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Carissa

Wonderful breakfast!

10/10

Exceptional

14 Jul 2026

Claire

Shower somewhat leaky but otherwise perfect!!

Partner

10/10

Exceptional

13 Jul 2026

Roger

Veldig bra

10/10

Exceptional

13 Jul 2026

albert

Clean, great staff. Breakfast and location great. Property does have multiple buildings which requires crossing s street to get to our room. Not a super big deal

10/10

Exceptional

12 Jul 2026

Jan Uglum

Hyggelige ansatte, rene og greie rom

Partner

10/10

Exceptional

12 Jul 2026

William

Comfortable room and good breakfast.

10/10

Exceptional

12 Jul 2026

Sharon

Buffet breakfast and dinner are excellent. Walking distance to attractions.

Friends

6/10

Pleasant

09 Jul 2026

Per-Olof

Average, nothing special.

Partner

10/10

Exceptional

09 Jul 2026

David

Nice hotel near City centre.Nice and plentiful breakfast choices.Clean.

Partner

6/10

Pleasant

08 Jul 2026

Anna Tvedt

The room was very old and outdated.
The lamps in the room was not functioning.
The best thing about your stay was the breakfast.
Situated in Bergen city centre, it was still a nice experience

Friends_and_family Family

6/10

Pleasant

26 Jun 2026

Inger

Det kändes som om det inte var städat i vråna . Där var lite skräp och damm

Self

10/10

Exceptional

25 Jun 2026

Cloe

La vue est imbattable. La chambre était petite pour 3, mais parfaitement fonctionnelle. Les lits étaient très confortables et la salle de bain était parfaite. Le déjeuner était très bon (nous avons pu goûter des spécialités norvégiennes). Un hôtel charmant.

Family

10/10

Exceptional

24 Jun 2026

Ragnhild

It was nice and clean and just what we needed for an overnight in beautiful Bergen. 👍😊

Friends_and_family Friends

8/10

Excellent

22 Jun 2026

Ann-Helen

Kjempefint og rent rom, ville ikke være flere enn 3 stk på rommet da det hadde blitt for trangt. Frokostbuffeten hadde godt utvalg, fikk glutenfri skiver og noe søtt til kaffen.

De andre hotellene jeg har vært på har gratis kaffe til gjestene, det hadde de desverre ikke her.

Ungdommene jeg hadde med som var under 18 fikk hver sin gratis Moctail i bare, noe som veldig stas!

Friends_and_family Family

6/10

Pleasant

22 Jun 2026

Siril

En del støy fra gata.
Gammelt og slitt rom. Frokosten var ok og hyggelig betjening.

Partner

8/10

Excellent

21 Jun 2026

Tom-vidar

Opphold var alt i alt bra, rom og bygninger trenger en oppgradering, begynner å bli noe sliten. Heiser er alt for små. Kaffemaskin i ubetjent lobby virket ikke, tok kontakt med pesonale uten at de hadde tid å hjelpe.

Friends_and_family Friends

8/10

Excellent

21 Jun 2026

Florina

The check in was smooth the stuff was helpful. The room was clean even though its old. But the floor in the bathroom was very warm. The breakfast was good.

Friends_and_family Family

8/10

Excellent

20 Jun 2026

Lisbeth H.

We States in the old part of the hotel which is rather used, but it is clean and we had what we needed. Excellent location close to everything.

Partner

10/10

Exceptional

19 Jun 2026

Stephen

My wife and I were left stranded when our hotel, elsewhere, was closed. The staff were very helpful helping us find temporary accommodation nearby and then we returned for one night. A great hotel, if only we had booked here to start with!

Partner

6/10

Pleasant

19 Jun 2026

Neil

Ok stay. Hotel is a bit run down and very basic. But everything worked, so no real problems. Expensive for what you get - but this is Norway.

Partner

8/10

Excellent

15 Jun 2026

Thorbjørn

Nabaaaaaasssssssssssssssssssddssddddddddddddddddd

8/10

Excellent

10 Jun 2026

Ina

Rom med møbler var slitt. Dårlig utvalg på tv. Ingen glass til vann og få håndklær.

Self

2/10

Poor

10 Jun 2026

tahir

In city Center

Friends

10/10

Exceptional

09 Jun 2026

Lisa Anny

Hotellet ligger sentralt til med gåavstand til alt i Bergen sentrum. Meget bra sted å bo under Festspillene. Rommet var rent og pent og god plass til et venninnepar på tur.

Friends_and_family Friends

4/10

Poor

07 Jun 2026

Hans Kristian

Breakfast was good. WC defekt.

Partner

10/10

Exceptional

01 Jun 2026

Megan

I took my niece to Bergen for her college graduation present and we stayed at this hotel. It was within walking distance to the city center and all the fun attractions. The breakfast was amazing and the staff was wonderful. We had a great time.

Family

10/10

Exceptional

28 May 2026

Heidi

The breakfast buffet was amazing

Family

8/10

Excellent

25 May 2026

Nikkole Rae

We very much enjoy the breakfast, that’s what brings us back each year. We like the location as well.

Family_with_children

6/10

Pleasant

25 May 2026

Leanne

We were there during a strike so there was no housekeeping service. If you needed towels or toilet paper you had to go to desk and ask for it. It was evident there was a strike going on however we stayed at another Scandic and even though the strike was going on you would never know it. No complaints from staff at all and they went out of their way to assist you

Friends_and_family Friends

6/10

Pleasant

25 May 2026

Thomas

Our room was in a building across the street. No luggage stand in our room. Elevated bath tub and shower not user friendly. Breakfast was good but not as good as Thon Astoria in Oslo, was much better.

Friends_and_family Family

4/10

Poor

25 May 2026

Unni

Due to strike it was no roomcleaning. Breakfast was ok. The bar was closed.
Our room was very small and a very little wardrobe …

10/10

Exceptional

21 May 2026

Espen

It was in the middle of a strike, but surprisingly good. And my room had a bathtub❤️

Self

10/10

Exceptional

21 May 2026

Jason

Comfy room & great choice of food for breakfast

Partner

10/10

Exceptional

21 May 2026

Jack

The Scandic Bergen city hotel was a good experience all around. It’s in a good location within walking distance of most of all the great things to see and do in Bergen, a colorful city with centuries of history.
The hotel, the lobby, the dining area and the room are modern, clean and comfortable. Staff was friendly and helpful and the breakfast buffet had a nice variety of good food. This was one of our best stays in Europe. Thank you.

Family

4/10

Poor

20 May 2026

Victoria

A disappointing and frustrating stay. Our visit didn't get off to a good start when check in involved the only unfriendly and unhelpful person we met in our Norway trip. We felt like second class citizens and she couldn't wait to be rid of us. It didn't get better when we went over the road to an annex building, security was lax as the door took ages to close and there was no card needed to work the lift. The room was very dark and had a high window onto a grim back of building scene.We had to check our booking to see if we had booked an economy room by mistake. We hadn't and the room had no resemblance to the pictures in the booking. Added to this the electrics seemed strange and lights would randomly switch themselves on and off. The next morning the bathtub the shower was in was very slippery with no grab handle. I slipped in the shower and only just managed to stop myself falling through the glass screen. I went to reception and the much friendlier lady agreed to change our room. But it meant that we were without a room until 3.30 that afternoon. It was a cold and wet day and we had to wait and dry out in reception as we watched lots of people checking in and going to their rooms. I asked to speak to a manager but was told none were available and was given an email address as a method of complaint. I wrote to it while shivering in the lobby, no reply yet. When given a room it was a double not a twin. Back at reception they immediately found a new room, which was lovely.

Friends

10/10

Exceptional

20 May 2026

Ole-Morten

Even with the ongoing strike affecting the hotel, they manage to meet their guests with a smile and a pleasant tone and are very accommodating. The breakfast buffet was a little reduced due to the situation, but absolutely very good and the selection was good. All kudos to the staff who ensured that the guests did not notice too much of the ongoing strike.

Partner

10/10

Exceptional

18 May 2026

Olaf

Not

10/10

Exceptional

18 May 2026

Mari

Veldig god eggerøre! Fan

Friends_and_family Family

8/10

Excellent

16 May 2026

Neil

Restaurant staff on strike made drinks and meals a bit awkward. We missed having a kettle and tea/coffee in our room. But overall a lovely clean and modern room with lovely and friendly staff.

Friends

6/10

Pleasant

11 May 2026

John

We were moved to Scandic Byeparken because of the hotel staff strike. Very cramped room. Reception staff unsmiling and not terribly helpful. Morning staff much better - friendly and helpful. The breakfast buffet is first-rate. the hotel is very well situated.

Partner

8/10

Excellent

08 May 2026

Reto

It was OK ( Hotel Staff on strike in Norway )

Partner

10/10

Exceptional

07 May 2026

Anne Margrethe

God frokost, service var også god.Bra service i baren.
Rommet var ikke helt topp, særlig badet, dårlig sisterne på toalettet. Sengetøyet var revnet. Regner med at renholdet var dårligere grunnet streiken.Fantastisk service i resepsjonen, ei smilende og veldig imøtekommende dame. Vi ser frem til neste opphold

8/10

Excellent

07 May 2026

Aaron

Rooms to hot, even with the windows open and being cool outside.

Partner

8/10

Excellent

07 May 2026

walter

construction noise was unpleasant but not the hotel's fault

Partner

10/10

Exceptional

01 May 2026

Sangeetha

The breakfast menu selection was fantastic. Fresh fruit, cheeses, meats, etc. Lots of choices for food and drinks (juices, coffee, tea, and vitamin shots).

Self

10/10

Exceptional

29 Apr 2026

Arild S.

Fornøyd

Self

10/10

Exceptional

29 Apr 2026

Heather

The room was vey clean. We loved the windows.
Breakfast was excellent.
The hotel was within walking distance of everything we wanted to see.

Friends

2/10

Poor

26 Apr 2026

Steffen

Wrong room

10/10

Exceptional

21 Apr 2026

Bernt

Perfect, very happy.

6/10

Pleasant

19 Apr 2026

Leno Dharsika

I am not comfortable with bathroom

Self

8/10

Excellent

12 Apr 2026

Torin

Veldig bra frukost. Litt dårleg med sitteplasser under dansen i2. etg.

Partner

10/10

Exceptional

09 Apr 2026

Mario

Very good hotel near central area.
Clean room, a small fridge in the room.
Enough space, excellent breakfast.
A good bargain

Self

6/10

Pleasant

07 Apr 2026

Megan

Hotel staff allowed us to leave our bags at the start and end of the trip due to our flight times which was really helpful. However, lots of things wrong with this hotel. Lift broken, lack of amenities in room (no kettle, shower cap etc). Our room flooded whilst we were out and our clothes were wet, they didn’t offer a dry cleaning service to rectify this. The reception area is inviting, however when you go upstairs to the rooms they are very dated and in need of modernisation.

Family

10/10

Exceptional

02 Apr 2026

Astrid

Yes perfect

6/10

Pleasant

01 Apr 2026

Maiken

Good breakfast. Nice staff. Not so clean room. Found dirty socks under our bed, brown dirt in the tub

Friends_and_family Family

6/10

Pleasant

01 Apr 2026

Keri A

The good - The breakfast had a wide range of selections. It was good but don't come towards the end because food wasn't refilled or it was left sitting for a super long time. So dried out or soggy. Wifi was great no issues. Room was clean. The conference center was great as well. The not so great. Bed was awful. Rooms seemed largely just older and need some TLC. Nowhere to put any clothes so a week long stay you just live out of your suitcase on the floor. Hotel was nice but rooms were just not great.

Partner

2/10

Poor

29 Mar 2026

Vivian

Breakfast was great. That’s about it. Rooms are old, carpet dirty, tv barely works. Bathroom has no plugs/outlet. Parking was far and expensive, but the location is okay. Sad. Do not recommend.

Partner

10/10

Exceptional

25 Mar 2026

Gavin

Friendly staff, large clean room but a very small bathroom .

Self

8/10

Excellent

22 Mar 2026

Sandra

Property is a bit outdated, but it was the best bed I’ve had for awhile.

Self

6/10

Pleasant

20 Mar 2026

Stephanie

It was ok. The reception help could be better. Had to go to and from the reception to the room which was pretty far

Friends_and_family Friends

6/10

Pleasant

19 Mar 2026

Beth

There were hairs still in the sink and on one of the beds. The light switch to the bed reading lights didn’t stay on if you turned the overhead lights off, the heater didn’t stay on and the windows were draughty. It seems like the place is undergoing renovations. It seemed like half the room had been painted. The bed was comfortable. Location was good.

8/10

Excellent

12 Mar 2026

Marita

Very good

Friends_and_family Family

8/10

Excellent

12 Mar 2026

Wai Chee

Some restaurants nearby.

Friends_and_family Friends

8/10

Excellent

12 Mar 2026

Berit

Sentralt. Noe gammelt rom i egen bygning. Heldekkende tepper på gulvet i rommet er ikke vår favoritt. Badet var iskaldt, men det fikset de med en gang vi ba om det.
Hjelpsomt personale og veldig god frokost.

Partner

8/10

Excellent

04 Mar 2026

Rob

The layout with two sections to the building on opposite sides of the road was a bit odd. No kettle in the room for tea but facilities on ground floor. Breakfast was excellent with wide variety and good presentation.

Friends

10/10

Exceptional

27 Feb 2026

randall

The room was clean as was the bathroom. The water pressure was excellent. The hotel is centrally located, walking distance to most things and to public transportation. The staff was helpful and friendly and the breakfast had a nice variety of options.

Family

8/10

Excellent

16 Feb 2026

Grethe

Hyggelig personell 😀 God seng og god frokost

Partner

8/10

Excellent

08 Feb 2026

Ingrid

Nice and clean room. Great service, and good food at breakfast.

Friends_and_family Friends

10/10

Exceptional

30 Jan 2026

Peifeng

Great location. Front desk staff are all very friendly and helpful.

Leisure Family

4/10

Poor

29 Jan 2026

Sam

Booked a double / queen room, arrived and it was 2 separate beds. Bedroom itself was ok, bathroom was full of orange mold.

Also asked the front of house about a parking discount, apparently this wasn’t a thing. As we left spotted a parking validation terminal / tablet by the exit to get money off the ridiculously expensive parking fees….

Leisure Partner

10/10

Exceptional

27 Jan 2026

Susanne

Rent værelse, meget venligt personale.

Friends_and_family Friends

8/10

Excellent

25 Jan 2026

Helena

Great staff.

2/10

Poor

25 Jan 2026

Magnus

The first room we received was unacceptable due to a severe marijuana smell, including in the hall. The second room we received were freezing cold (approx 10C). After two visits to desk we received a heater which when turned on blew a socket and we lost all power. Upon a third visit to the reception I received a key to third room. Didnt work in elevator. Upon a fourth visit I received a new key which worked in elevator but not in room door. Upon a fifth visit to the reception I received a master key which let me inspect the third room which held a comfortable temperatur. This room we accepted. WHen we then moved to the third room (which is in a separate building from the two frist rooms), we found a wide, brown 15 cm trace of feces along the front of the toilet. As we had now spent 1.5 hours to get a comfortable room I cleaned myself and went to bed. The staff was perfectly pleasant and accommodating but I am very disappointed in the quality of the rooms and hotel, and the cleaning. We were offered glass of wine as an apology but as I don't drink alcohol this was not of interest. I'm more or less shocked that this can be the standard of a Scandic hotel, a chain I've used many times in connection to both leisure and business

10/10

Exceptional

25 Jan 2026

Rolf

Friendly check in. Nice and clean room with bathtub across the street, and the main cinema in the same building (entry next to the hotel entrance, but totally undisturbed). Nice breakfast buffet, slightly cheaper if ordered the night before. Spacious restaurant. Short walking distance from the city square.

10/10

Exceptional

23 Jan 2026

Rosamund

Room was very good, very clean, staff helpful.
Good location and we were able to check in early and leave our bags at the hotel until we transferred to our cruise in the afternoon.
Breakfast was very good and relaxed.

Leisure Family

6/10

Pleasant

23 Jan 2026

Rosamund

The room was not on the main building whichbwe had stayed in two weeks before. The room 312B was tired looking and the building was also tired looking. Having said that the room was very clean and only £63 for a city centre location on a weekday.

Leisure Partner

8/10

Excellent

26 Dec 2025

amy

the bathroom had a sewage smell and the room was extremely hot. we had to open windows while we were in the room.

Partner

8/10

Excellent

14 Dec 2025

ELIN SØTVIK

Clean room, helpfull staff

Friends_and_family Family

10/10

Exceptional

13 Dec 2025

Henrik

Fantastisk frukost!!

8/10

Excellent

13 Dec 2025

Jessica

Good location,the size of the room is big, the breakfast is very good, nice stay.

Leisure Family

8/10

Excellent

11 Dec 2025

Nathalie

Gode senger, veldig godt utvalg på frokosten:)
Eneste å klage på er at det var manne såpe både i dusj og te vasken. Dette burde dere gjøre noe med å fikse noe nøytralt.

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Jan Elling

Flotte store og trivelige rom.
Veldig gode senger. Sov veldig godt.
God frokost.

8/10

Excellent

07 Dec 2025

Wanfei

clean and great location. Excellent staff.

Business Self

8/10

Excellent

03 Dec 2025

Alessandro

Nice room, good stay

Business Self

8/10

Excellent

03 Dec 2025

Alessandro

Room has good space, breakfast is good, to control room temperature you need to go to reception to ask to increase temperature, also no phone available in room to call reception.
They do have a drip baggage service. Laundry service is very expensive.

Business Self

10/10

Exceptional

03 Dec 2025

Giancarlo

Easy location to City and Ferry terminal. Staff were friendly and helpful with info about Bergen.

Leisure Self

6/10

Pleasant

02 Dec 2025

Akimitsu

Room is clean and the check in and out is very smooth. But the room temperature cannot be managed by ourselves. We need to ask front desk to control the temperature. And then, we asked to be up room temperature, but it was no change and very cold.

Leisure Family

8/10

Excellent

26 Nov 2025

Rainer Wilhelm

....

Partner

10/10

Exceptional

18 Nov 2025

Angie Angulo

Det har vært veldig fint bosted i 3 dager. Resepsjonen hadde en veldig bra jobb og hjalp oss med alt på rommet og frokost. Kommer tilbake til hotellet og anbefaler hotellet.

10/10

Exceptional

15 Nov 2025

Lisbeth Erika

Clean

10/10

Exceptional

11 Nov 2025

Geir Erik

Way to much noice from the night club next or down below.

Partner

6/10

Pleasant

10 Nov 2025

Andreas Runde

.

2/10

Poor

05 Nov 2025

Ida Texmo

Rom i en gammel del av hotellet, over gaten fra resepsjonen. Svært dårlig luftkvalitet på rommet. Ventilasjonsanlegg rett utenfor vinduet som støyet hele natten. Vil ikke benytte hotellet igjen.

10/10

Exceptional

28 Oct 2025

Nicholas

All of it was just perfect. Great place to stay.

Leisure Partner