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Citybox Bergen City

Bergen · Norway

Nygardsgaten 31 Hovedinngang Fra StromgatenView location

8.4/10Excellent1,007 Reviews
Cleanliness9.0/109.0
Service8.4/108.4
Comfort8.2/108.2
Condition8.6/108.6
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Citybox Bergen City

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and a television in a common area. Featured amenities include a business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events.

Make yourself at home in one of the 120 guestrooms. Your room comes with a pillowtop bed. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Distances are displayed to the nearest 0. 1 mile and kilometer. University of Bergen - 0.

2 km / 0. 1 mi- Grieg Hall - 0. 2 km / 0. 2 mi- Nygard Park - 0. 3 km / 0. 2 mi- Bergen Art Museum - 0. 4 km / 0. 2 mi- Bergen Kunsthall - 0. 4 km / 0.

3 mi- Rasmus Meyer Collection - 0. 5 km / 0. 3 mi- Stenersen Collection - 0. 5 km / 0. 3 mi- Natural History Collections - 0. 5 km / 0. 3 mi- University Museum - 0. 5 km / 0.

Read more about this hotelShow less

3 mi- West Norway Museum of Decorative Art - 0. 5 km / 0. 3 mi- Festplassen - 0. 5 km / 0. 3 mi- St. John's Church - 0. 6 km / 0. 4 mi- Leprosy Museum - 0. 6 km / 0.

4 mi- Bergen Maritime Museum - 0. 7 km / 0. 4 mi- Sjøfartsmuseet - 0. 7 km / 0. 4 mi. The preferred airport for Citybox Bergen City is Flesland Airport (BGO) - 17.

7 km / 11 mi With a stay at Citybox Bergen City, you'll be centrally located in Bergen, within a 5-minute drive of Bryggen and Grieg Hall. This hotel is 0. 1 mi (0. 2 km) from University of Bergen and 0. 3 mi (0. 5 km) from University Museum.

With a stay at Citybox Bergen City, you'll be centrally located in Bergen, within a 5-minute drive of Hurtigruten Terminal and Bryggen. This hotel is 0.1 mi (0.2 km) from University of Bergen and 0.2 mi (0.3 km) from Grieg Hall.

Make yourself at home in one of the 120 guestrooms. Your room comes with a pillowtop bed. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Featured amenities include a business center, express check-in, and express check-out.

This hotel has 2 meeting rooms available for events.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Green Key (Foundation for Environmental Education) No alcohol allowed onsite No front desk Events/parties not allowed Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 24 hours Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • Alcohol is not permitted at this property.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    There is no front desk at this property. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nGuests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Onsite parties or group events are strictly prohibited
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Nearby parking fee: NOK 300 per day(541 ft away; open 24 hours)
    • Pet fee: NOK 199 per pet, per stay
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)
    • Housekeeping fee: NOK 150 per day
    • Rollaway bed fee: NOK 249.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Norwegian

    Swedish

    English

    French

    Danish

Nearby attractions

University of Bergen 0.2 km / 0.1 mi
Grieg Hall 0.2 km / 0.2 mi
Nygard Park 0.3 km / 0.2 mi
Bergen Art Museum 0.4 km / 0.2 mi
Bergen Kunsthall 0.4 km / 0.3 mi
Rasmus Meyer Collection 0.5 km / 0.3 mi
Stenersen Collection 0.5 km / 0.3 mi
Natural History Collections 0.5 km / 0.3 mi
University Museum 0.5 km / 0.3 mi
West Norway Museum of Decorative Art 0.5 km / 0.3 mi
Festplassen 0.5 km / 0.3 mi
St. John's Church 0.6 km / 0.4 mi
Leprosy Museum 0.6 km / 0.4 mi
Bergen Maritime Museum 0.7 km / 0.4 mi
Xhibition Mall 0.7 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 120
  • hotel
  • Wheelchair-accessible
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • Lift access
  • Terrace
  • Business centre
  • TV lounge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citybox Bergen City

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citybox Bergen City

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citybox Bergen City

    Double or Twin QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citybox Bergen City

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM BUNK BEDFAMILY ROOM • BUNK BEDFAM.BK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citybox Bergen City

    FAMILY ROOM BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citybox Bergen City

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin ECONOMYDouble or Twin • ECONOMYDBT.EY

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citybox Bergen City

    Double or Twin ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citybox Bergen City

    FAMILY ROOM THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citybox Bergen City

    JUNIOR SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citybox Bergen City

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citybox Bergen City

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citybox Bergen City

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citybox Bergen City

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citybox Bergen City

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citybox Bergen City

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citybox Bergen City

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Citybox Bergen City

8.4
Excellent
1,007 Reviews
Cleanliness
9.0 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
8.6 /10
Amenities
7.8 /10
100 reviews shown
8/10
Excellent
30 Jul 2026
Pedro
Laundry availability was great and pretty easy check in and check out process.
10/10
Exceptional
26 Jul 2026
may jean
Staff are very kind, rooms are clean and they provide luggage storage for free.
It will be better if toiletries are provided too.
Highly recommended !!!
8/10
Excellent
17 Jul 2026
Lawrence
This was more like a hostel and less like a hotel.
Family
4/10
Poor
12 Jul 2026
Joy
First we were charged twice to get room entry. The building and room were clean, but not well maintained. No soap in the dispensers and the shower head was broken. We did not have a hand towel or wash rag.
Partner
10/10
Exceptional
07 Jul 2026
Emily
No frills hotel but very clean and comfortable. Had nice bedding and black out curtains and great hot water pressure!
Self
8/10
Excellent
05 Jul 2026
Tzvetan
Nothin
Partner
8/10
Excellent
04 Jul 2026
Aine
Clean room, TV and lounge and kitchen facilities and very environmentally friendly. The staff were very helpful and always available day and night. Good location near train station, tram and good cafes and restaurants. I hope to return
Partner
8/10
Excellent
30 Jun 2026
Jeffrey
Very central and convenient
Partner
10/10
Exceptional
28 Jun 2026
Janis
Great location. Otherwise the most basic room, the beds felt more like trampolines. Very weird concept of a shower door, the bathroom floor was constantly flooded. Really no staff available, everything is automated, thankfully I didn’t have any issues because I wouldn’t know who to ask. Breakfast was totally insufficient
Friends_and_family Family
8/10
Excellent
27 Jun 2026
Leo
Good location and convenient, staff was excellent.
Partner
10/10
Exceptional
27 Jun 2026
avon nerish
We really enjoyed our stay here. Checking in was automated and was quick, the machine prints out your keys. The hotel was very secure you need a key to get through the front door and access to elevator. The room had space for 4 people, but not much room for our luggages or storage for 4. The location was good, theres a grocery right across that closes at 11pm and several more within 5-10min walk. We especially love the kitchen amenities, being able to warm up leftover foods was awesome especially with food allergy issues so we were thankful for the kitchen. We also enjoyed the TV room downstairs with books and some board games, i just wished the room was bigger so more guests can hang out. Also, there were no soap or shampoo in the bathroom but they do provide it upon request. What I especially loved is the ability to store our luggages after we checked out. This was very helpful because our train was scheduled at 10pm so this gave us a chance to explore the city more before leaving. We also rented a car and there is a parking garage within a 3 min. walk. I would definitely stay at this place again. I hope all Citybox locations offers the luggage storage as well. The location was a short 10min walk to the train station. The employee inside the office was very nice and helpful in answering all my questions. Overall, a very pleasant stay. I highly recommend especially if you want to save on food expenses.
Family
6/10
Pleasant
25 Jun 2026
sa
this feels like a self-help hotel, self-checking, lobby is very small. tried to watch world cup, TV in the lobby was not set up the first day. BTW, room has no TV.
Partner
10/10
Exceptional
19 Jun 2026
Timothy
Great location. We were within walking distance to many of the tourist hot spots. We didn’t need to use the transit since everything was so close by. Checking in and out was all self-serve with easy-to-use kiosks. The room was quiet and very clean.
Partner
8/10
Excellent
19 Jun 2026
Christina Ying Zhi
Good budget hotel with clean rooms. The washroom smelled a bit, but no other complaints. Loved the huge window in the junior suite!
Partner
10/10
Exceptional
16 Jun 2026
Claudine
Excellent stay. Room clean and large with a great view. Quiet. Small roof terrace by the sun.
Self
6/10
Pleasant
15 Jun 2026
Dylan
Clean room, comfortable mattress but that’s about it. Very bare bones. Couldn’t even get an extra pillow.
No cups in the room. No coffee maker. View was of a brick wall.
Partner
8/10
Excellent
07 Jun 2026
Marilou
Clean room
Friends
10/10
Exceptional
05 Jun 2026
Richard
This was a pleasant surprise, first time at Citybox, and everything was simple and straight forward. Great communication on all steps of the process, booking to check out. All self serve process, couldn’t have been easier. Able to store luggage after check out, and cafe adjoined to the place. It was great!
6/10
Pleasant
05 Jun 2026
Yachin
This place has a good location. Not far away from the attractions. However, the bathroom is a big concern. After showering, the water splashed almost the entire bathroom floor and made it slippery. Also, there seems to be no ventilation to dry the bathroom. Hope the bathroom can be improved.
Family_with_children
4/10
Poor
04 Jun 2026
Stephen
Room not ready on time, then no soap in the shower.
Friends_and_family Family
10/10
Exceptional
04 Jun 2026
Jessica
L'hôtel était bien entretenu, propre et a proximité des attraits touristiques
Partner
2/10
Poor
01 Jun 2026
Dijana
Not really a hotel, it's a hostel. No heating in the room, no extra towels, pillows or blankets, nowhere to put clothing or tootbrush... terrible.
Family
10/10
Exceptional
01 Jun 2026
Tim
There was no staff, check in was automated system. Room was comfortable, clean and maintained. Close to both parking and public transportation.
Friends_and_family Family
10/10
Exceptional
29 May 2026
Amnon
Good value
10/10
Exceptional
28 May 2026
Zulfiqar
Clean beautiful room
Friends
10/10
Exceptional
28 May 2026
HSIN YI
Citybox was doing some slight renovation when I stayed. The room was clean and nice. Bathroom very spacious. Good pizza around the corner, good Thai food across and a nice cafe not far from the location.
Family
8/10
Excellent
28 May 2026
David
Clean spacious room, great location, helpful staff. Laundry room with card payment was also an unexpected bonus. Downside was that the communal area was being renovated so some facilities were unavailable which was disappointing. Couldn’t work out the air conditioning controls so room got extremely hot at night. Self check-in also didn’t work.
Partner
6/10
Pleasant
28 May 2026
Jessica
Location was good for our needs. The room was warm and stuffy, no ac or fan. Noise from outside was atrocious at all hours of the night. No room cleaning bc of staffing but only 3 small towels provided for 3 of us for 6 days. Our toilet seat was not attached . The layout of the bathroom lacks thought. There is nowhere to keep toiletries, there is nowhere to put soap or shampoo in the shower. Our seal on the shower doors was broken, soaking the entire bathroom with each shower- and no extra towels to clean it up! When we arrived there was a small kitchen area, it was literally demolished one day while we were out. No more access to coffee, tea, refrigerator, etc. and no mini fridge which is super inconvenient.
Family_with_children
6/10
Pleasant
27 May 2026
Melanie
This is a hostel. A computer checked me in and I was only given a loose key card without a holder. My room number just flashed on the screen. I had to go through a long drawn out process to get my room number again because I forgot it by the time I got upstairs. My room was tidy but it didn't have a TV and was tiny and the water smelled like eggs so I didnt shower. I only saw staff in passing but didn't engage with them only the machines for check in and check out. I wouldn't recommend this place.
Friends
8/10
Excellent
26 May 2026
Jane
Check in wasn't easy as the info provided via the booking company ( not the hotel) was wrong...we had to get help from staff at the hotel, which was fine because we arrived at a time of day when someone was available.
Once inside, we were able to stow our luggage, and return later, to once again find the check in system wouldn't work...according to the person on duty, this was the fault of the booking company.. VERY irritating. However, both members of staff who helped us were extremely professional.
The room we had was spotless, comfy( although not incredibly warm). Good shower and very comfy bed. No kettle in room, but free access to coffee machine in the lobby( no tea though...we're English and love our morning cuppa😉).

All in all, a pretty good hotel for the price.
Partner
6/10
Pleasant
25 May 2026
Joseph
Room was ok, nothing great. Shower water gets on bathroom floor. Very small room.
Partner
8/10
Excellent
24 May 2026
shuwei
Check in by yourself for computer
6/10
Pleasant
20 May 2026
walter
Room was small but it was clean and the bed was comfortable. Comforter was very nice. No coffee in the room. One had to pay for coffee in the reception office. Mostly self service for everything.
Partner
6/10
Pleasant
17 May 2026
Laura
The location was very good-a short walk to the train staion and museums. The room was clean but small and very basic-there wasn't even a chair. Check in was automated and somewhat confusing, although the automated checkout was very convenient.
Partner
10/10
Exceptional
11 May 2026
JULIO
Several supermarkets around property
Partner
8/10
Excellent
10 May 2026
miguel
Good location clean and perfect spot for public transportation
10/10
Exceptional
29 Apr 2026
Richard
Very near the art galleries, airport tram line and city centre. Clean throughout
Self
10/10
Exceptional
28 Apr 2026
Tjoen Hong
Clean room, only the shower room is too small
Family
10/10
Exceptional
27 Apr 2026
Tjoen Hong
Hotel location only 7 minutes walk to Bergen Central Train Station. To downtown and Harbour only 10 minutes walking distance. There is kitchen in the lobby. Staff is very warm and helpful
Family
10/10
Exceptional
27 Apr 2026
Ana
Everything works really well. The room was perfectly adequate and the beds very comfortable. Showers are great. Staff were really friendly and helpful and it was a very easy and pleasant stay.
Partner
8/10
Excellent
19 Apr 2026
Heather
Very central location, clean and tidy, would stay again for a short stop.
Partner
8/10
Excellent
09 Apr 2026
Richard
This is located a short walk from the train station and is a good hotel. we only stayed one night there but it was just fine.
Friends_and_family Family
8/10
Excellent
04 Apr 2026
Paula
Great stay but not as close to the tram as I thought
Partner
10/10
Exceptional
02 Mar 2026
Thomas
.
8/10
Excellent
01 Mar 2026
CAGRIHAN
The room was spacious but very cold despite the heating being on. I asked the staff for support, but the issue was not resolved. The location, however, is excellent.
Partner
10/10
Exceptional
19 Feb 2026
James
Very good
6/10
Pleasant
12 Feb 2026
Danielle
Room was fine for a short stay. Not a lot in the immediate area but only a short walk to the train station and historic centre
Leisure Self
10/10
Exceptional
29 Jan 2026
Paola
Very clean, quite spacious room (we had the regular double). It is not super sound proof but was quiet enough at night and we slept well.

Nice communal areas with little kitchen and staff was really friendly!

Great location outside of super touristy parts and still walking distance to everything.
Partner
8/10
Excellent
27 Jan 2026
Phillip David
Everything was great it’s just really weird that for double beds you give us two single bedding duvets
Leisure Friends
10/10
Exceptional
26 Dec 2025
Tzachi
The room was excellent—clean, modern, and and the location was also great, few minutes walk from the train station. I was also pleasantly surprised by an upgrade to a double room, which was a fantastic touch. While the rooms are on the smaller side, they are modern and have everything you need including a shower. The only thing they don't have is a TV, which is fine by me.
Perfect stay.
Leisure Self
8/10
Excellent
03 Dec 2025
colleen
One night only. Friendly. No tvs in room. Tv in lobby
Partner
8/10
Excellent
22 Nov 2025
Ann
Clean room. Simple, good-sized, adequate and does not feel cluttered. Close to train station.
Self
10/10
Exceptional
21 Nov 2025
Christine
From an incredibly smooth check in/out process to the cozy and clean room, Citybox Bergen City is a perfectly located affordable stay!
Leisure Self
10/10
Exceptional
19 Nov 2025
Joan
No breakfast at the hotel, one must eat out. We walked to several great breakfast places while we were there. The Thai place across the street is good for dinner. The fish market is a bit long of a walk but the train station is about 5 blocks. Close to the university
Leisure Partner
10/10
Exceptional
16 Nov 2025
Savanna
Super convenient location to Bergen's most popular spots - I walked everywhere. 5 minute walk from the bus station. Super easy to check in and check out, still felt safe despite super hands off hotel - no staff on site everything via computer. I got upgraded both times I stayed here. Loved it !
Leisure Self
10/10
Exceptional
16 Nov 2025
Savanna
Very convenient location, 10-20 minute walk to the most popular city sites. 20 Minute walk to Bryggen wharf, 10-15 to the flonicular. Super easy check in, which option to drop off baggage. Super easy to check out. I was upgraded both times, hotel was super clean. Loved it so much that when I came back to Bergen I stayed again for one night.
Leisure Self
10/10
Exceptional
15 Nov 2025
Zaida
Good location, I walked everywhere. Room basic and clean. Staff was friendly. Would recommend.
Self
10/10
Exceptional
02 Nov 2025
Benjamin
The hotel was perfect for my stay in Bergen. Clean room, comfortable bed
6/10
Pleasant
02 Nov 2025
Carol
Good value, near train station, easy in and out, with Thai across the street.
Leisure Partner
8/10
Excellent
28 Oct 2025
Alice
Nice clean room. Great location in the city
Leisure
8/10
Excellent
26 Oct 2025
Scott
The Citybox Hotel in Berlin is an excellent hotel. It has a good location within walking distance of the main tourist area. It has light rail stops nearby, and the Central Business District is close by with plenty of options for shopping and dining. The staff was friendly, helpful, and professional and the hotel seemed quite new and clean.
Leisure Self
10/10
Exceptional
15 Oct 2025
Mark
N/A
Leisure
10/10
Exceptional
08 Oct 2025
Matthew
Very nice staff. Good amenities.
8/10
Excellent
30 Sep 2025
Alex
Quiet rooms.
Leisure
8/10
Excellent
30 Sep 2025
Chad
The check-in and checkout process is so fast and easy. The rooms were comfortable and the hotel was conveniently located in the city center a short walking distance from the harbor area
Self
10/10
Exceptional
27 Sep 2025
Prasannakumar
Excellent
Self
10/10
Exceptional
27 Sep 2025
Sarah
A great place to stay at a good price. Room was clean and tidy, near train station. Check in was automated/self service so we saw no staff but went smoothly.
8/10
Excellent
24 Sep 2025
Dennis

Clean, Comfortable & Small

Hotel offers good basic accommodations for overnight stay with clean comfortable bed and good (small) shower (no TV in room). City Center, parks, waterfront dining & fish market about 10 mins walk from hotel - through a safe neighborhood. Guests were having issues with unattended check-in - so hotel person checked us in, otherwise good
Self
8/10
Excellent
20 Sep 2025
P
Easy to check-in & out but all the scaffolding outside not pleasant.
Leisure Partner
8/10
Excellent
19 Sep 2025
Adrant
Citybox Bergen Hotel has a great location – close to the train station and surrounded by plenty of dining options. However, it’s very much a budget hotel with minimal services. Check-in is fully self-service, and staff are rarely around. The soundproofing is poor; from the second floor, you can hear people talking downstairs as well as nearby party music. Rooms are not cleaned during the stay, tight shower space, and there are no floor mats (which I learned is common in Norway). Overall, it’s convenient and affordable, but expect a no-frills experience.
Leisure Partner
4/10
Poor
18 Sep 2025
Donald
CityBox Bergen has taken minimalism too far. Self-serve in exchange for value is good but basics like towels, drinking cups, kettle should be provided. Staff did its best to be invisible.
Leisure Partner
8/10
Excellent
18 Sep 2025
Glenn
Q
8/10
Excellent
15 Sep 2025
Thomas
Decent location for Bergen.
Leisure Self
8/10
Excellent
30 Aug 2025
Allison
Very efficient. A bit noisy from outside and guests above.
Leisure Family
10/10
Exceptional
24 Aug 2025
Caroline
Good stay. We got a room with a sink failure to drain. The staff was able to change us to a better, cleaner room with better view from the window after a couple tries.
Friends_and_family Friends
10/10
Exceptional
18 Aug 2025
Familia
The bed is so comfortable. 6 minute walk to bybanen station (Nonneseter). Free WIFI. Shopping mall and grocery store at walking distance (Bergen Storsenter, Meny and Kiwi).
Leisure Partner
6/10
Pleasant
16 Aug 2025
Louellen
Basic property. Clean bed, which was what we needed. No staff or services.
Leisure Partner
10/10
Exceptional
15 Aug 2025
Fang
Convenient location and spacious room
Leisure Family
8/10
Excellent
13 Aug 2025
Xuan
It is indeed as the minimum as you wanted. Clean and convenient. Not much to add really as there is not much else
Leisure
8/10
Excellent
11 Aug 2025
Stacey
Basic accommoda
6/10
Pleasant
10 Aug 2025
Carrie
Good location but definitely a budget hotel.
8/10
Excellent
07 Aug 2025
Sally

Great laundry, basic, clean, no breakfast!

The hotel was generally good, modern and clean, basic and small room yet all I needed during my short stay in Bergen when I was mostly out on day trips and hikes. The self service check in was efficient. The laundry was great - I wish more hotels would have self-service laundry like this! The staff were helpful when I needed something. I felt the common areas didn’t have much vibe and were small and basic. It’s a very self-service hotel and there isn’t always someone in the office so it sometimes takes a bit of time to get help. I chose CityBox because it was the most affordable option for the first few nights of my trip. However when I wanted to extend another 3 nights I found it was quite a bit more expensive than other nearby hotels that included breakfast and a gym for lower cost! I would be more inclined to stay at a CityBox again in the future if they offered even complimentary morning coffee, fruit, snacks and a basic gym with a treadmill is always nice. I found it expensive for the lack of amenities/food compared with other hotels nearby, although overall it was a comfortable stay.
Self
8/10
Excellent
06 Aug 2025
Mollie
This hotel was in a great location for walking around Bergen and for catching an early train… it worked well for what we needed.
10/10
Exceptional
02 Aug 2025
Peter
Good location
Partner
8/10
Excellent
26 Jul 2025
Daphne
It is close to the train station and a pretty park on a small lake.
Leisure Family
2/10
Poor
18 Jul 2025
Azrrik

Too hot to sleep in the room.

Want to pay for a full price hotel, but have all of the drawbacks of a hostel? Then stay here. The rooms have no TVs. There is a single small shared refrigerator for the entire hotel. Our room was 28c when we checked in. The AC did not cool it down. They offered a tiny fan at the reception that did not help. The room did eventually cool down to 26c by 5am. It was extremely difficult to sleep with the heat.
Partner
10/10
Exceptional
17 Jul 2025
Harry
Excellent place to stay…
Leisure Self
10/10
Exceptional
11 Jul 2025
carol
Great place to stay in Bergen. Safe, quiet neighborhood. Clean hotel, very comfortable.
Leisure Family
10/10
Exceptional
06 Jul 2025
Kenneth
Nice place.
10/10
Exceptional
05 Jul 2025
marsha
Very efficient and environmentally consciuos.
Leisure Partner
8/10
Excellent
28 Jun 2025
Gene
Construction at entry. Not fault of hotel.
8/10
Excellent
27 Jun 2025
Andrea
Self-service laundry was out of order, but the staff was doing laundry for people for no charge which was nice, but there was something stuck to one piece of my clothing when I got it back.
10/10
Exceptional
23 Jun 2025
Gene
Defective thermostat in one of the rooms.
Good value and pleasant stay overall
Leisure Family
8/10
Excellent
23 Jun 2025
Kayla
Good location, easy check in, spacious room.
Leisure Partner
10/10
Exceptional
20 Jun 2025
Kaylene
Great location and friendly staff. Very clean and easy check in. I would recommend this hotel. Currently there is renovations going on.
Leisure Partner
6/10
Pleasant
17 Jun 2025
Lucy
The hotel was one of the cheaper we came across in Bergen and its location is fine for walking to where we wanted to be.. about 15 mins to the harbour area.
However, the room is very basic, you don’t get any cups for water even. The shower was a little mouldy but it was ok for one night. The hotel is also currently covered in scaffolding and workmen woke us up about 7am so be aware of this.
The area in the lobby is nice though for drinks etc as there is a little communal kitchen / dining area to use which is where we got our water for the room.
Leisure Partner
8/10
Excellent
06 Jun 2025
Rita
Nothing doecial
10/10
Exceptional
03 Jun 2025
Janice
Convenient location. Clean. Easy checkin and out. HOWEVER, no tv.
Leisure Family
10/10
Exceptional
03 Jun 2025
dennis
Great stay. Great neighborhood, clean, simple chill
Partner
10/10
Exceptional
01 Jun 2025
Brian
very conveniently lcoated
Business Self

Location & surroundings

Citybox Bergen City
Nygardsgaten 31 Hovedinngang Fra Stromgaten, Bergen, Norway

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Citybox Bergen City

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