Hotel Norge by Scandic

Norway , Bergen
BERGEN, Nedre Ole Bulls Plass, 4
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100 reviews shown

10/10

Exceptional

17 Apr 2026

Barbara

Enjoyed my stay at Hotel Norge located in the beating heart of Bergen’s city center…

As it is my first time in Norway, everything seems aesthetically beautiful and wonderful…quite a welcome eye opener.

The bountiful breakfast was outstanding.

The spa was the perfect end to my stay…

And every interaction with staff made one feel welcome and comfortable.

Thank you…❤️🇳🇴

Friends

10/10

Exceptional

06 Apr 2026

Alec

A very modern & well maintained hotel, perfectly located in the centre of Bergen. My room was spacious & immaculately kept. Breakfast was excellent. The gym was also well kitted out. I would happily stay here again.

Self

10/10

Exceptional

06 Apr 2026

Robert

Lovely hotel, Mountain View rooms and view from restaurant were amazing. Central location, easy to get around and walk to station. Amazing breakfast. Comfortable for family sharing a room

Family_with_children

6/10

Pleasant

05 Apr 2026

Alan

Dirty room with dirty sofa, stains on the sofa.
Amazing breakfast though

Self

10/10

Exceptional

04 Apr 2026

Natalia

Fantastic hotel. Small clean room but the balcony was a huge plus and the views are fantastic no matter where you are. Breakfast is plentiful, delicious and varied in what you can have, very well done and worth the price. All staff has been nothing but pleasant and accommodating. I absolutely recommend this hotel and will probably stay there again.

Partner

10/10

Exceptional

16 Feb 2026

CESAR RICARDO

Excellent location, close to most tourist attractions, lot of restaurants walking distance… etc… can get noisy during weekends but overall very recommended

Business

10/10

Exceptional

12 Jan 2026

BRIAN

very clean, best breakfast i have ever seen anywhere and we have been to a lot of places, staff were very nice, great bars and restaurants, a great vibe and buzz to the hotel

Leisure Family

8/10

Excellent

05 Jan 2026

Carlie

Staff were excellent. Only feedback would be to let guests know about the breakfast time change as we arrived at 10am and were told we had missed the buffet. Staff were very helpful though and provided a plate for us.

Leisure Family

10/10

Exceptional

01 Jan 2026

Kathryn

All was good

8/10

Excellent

01 Jan 2026

Daniel

Nice clean hotel, stylish, great breakfast, friendly staff

Leisure Partner

10/10

Exceptional

29 Nov 2025

Teresa

This is a really lovely hotel. You can see it easily if you arrive on the airport light railway and the location is excellent for exploring Bergen.
Check in was a little slow, but the staff were very helpful and the hotel looked amazing decorated for christmas.
I paid for an upgrade directly with the hotel and had a great Grande View room over the Christmas Market.
We had planned to have a quiet drink in the bar the saturday night, but there seemed to be a private event on and we couldnt find anywhere to go. Possibly a small bar area for hotel guests might be a suggestion?.
Breakfast was incredible. Such a huge selection.
We used the pool and spa on our final day which was lovely. A late checkout was reasonable at £40.
Overall, we loved our time at the Hotel Norge and would definately return.

Leisure Partner

10/10

Exceptional

22 Nov 2025

janice

Yes

Leisure Friends

4/10

Poor

16 Oct 2025

Arif

Do not stay in rooms with windows facing big office building next door. Noisy drunks will keep you up all night

Leisure

4/10

Poor

13 Oct 2025

Susan

We never had room cleaned. Trash emptied etc. Called for towels twice. Safe did not work. Loud music at night.

10/10

Exceptional

07 Oct 2025

Jane

Hotel was wonderful! We were able to walk to all activities and the staff was friendly. We stayed here twice during our stay in Norway. The spa was wonderful and definitely worth the fee- perfect for tired travelers.

6/10

Pleasant

02 Oct 2025

Michael

Okay, but the room was too dark

8/10

Excellent

27 Sep 2025

dimitar

You need to pay for pool area, for hotel guests is surprised

Leisure Family

10/10

Exceptional

24 Sep 2025

Andrew

Great location to transit and tourist spots. Breakfast was awesome. Room not huge and lacked bathroom privacy. But overall had great style.

Leisure Partner

10/10

Exceptional

23 Sep 2025

Claire

Modern, smart hotel. Rooms excellent. Breakfast buffet had extensive choice. Good location. Would recommend.

Leisure Partner

10/10

Exceptional

20 Sep 2025

Rachel

Excellent Location, Comfortable Room

Pros: Excellent location, comfortable, plenty of space in the room, clean. All the things you look for in a nice hotel. Would stay here again and recommend it to friends.

Only con: Like most other hotels we stayed at in Scandinavia, you can't control the A/C yourself. We generally solved this issue by opening the windows at night, but if you are a warm sleeper this is something to consider. It was not abnormally warm in the room so it was fine (especially with windows open in Sept), but if it's very important to you to sleep with the room very cold you may need to compromise a bit.

Partner

10/10

Exceptional

20 Sep 2025

Cameron

Very clean.

Leisure Partner

10/10

Exceptional

19 Sep 2025

Jim

Nice

10/10

Exceptional

19 Sep 2025

Mark

Perfect Location

6/10

Pleasant

19 Sep 2025

Sarah

Not great

Hotel is seriously understaffed although staff lovely. Always a wait at reception and the spa was unattended at times as one lady tries to do everything. First nights sleep awful as on noisy side of hotel. Room so tiny there wasn’t enough floor space to open suitcase. Second room quieter and slightly bigger.
Booked the spa expecting there to be treatments available. It’s just a pool, sauna and steam.
Not really worth the money altho breakfast (paid extra) was excellent.

Self

6/10

Pleasant

18 Sep 2025

Vlad

Small rooms. Poor customer service.

Leisure Family

2/10

Poor

18 Sep 2025

Irina

I booked a Lake View room, but there was absolutely no lake view—it was completely misleading. On top of that, the room didn’t have robes, and when I asked the front desk, they insisted they didn’t have any. Expedia was very helpful and understanding when I reached out, but the hotel itself offered no explanation or apology.

After I pressed the issue again the next day, they eventually provided a robe, only to take it away the following morning. When I asked about it, they told me I could buy one, which was both unprofessional and inappropriate.

Our 3-night stay was incredibly disappointing, and the lack of basic customer service only made it worse. I will never return to this property and cannot recommend it to anyone.

10/10

Exceptional

17 Sep 2025

Adriana B

Excellent hotel. Location is excellent for exploring the city or take public transport. Staff is helpful and courteous. The rooms are small but really clean and beds super comfortable.
Totally recommend

Business_and_leisure Partner

6/10

Pleasant

08 Sep 2025

Jungfu

The receptionist was awful. We waited in line for about 10 minutes before a trainee was able to help. He just gave us the key without providing any information. They could not find our luggage for about 10 minutes. It took about 25 minutes to check in. I realized that real full time employees were busy chatting with each other in the back room and left the reception much unattended.
Same issue when we checked out. No one was there to help for five minutes.

8/10

Excellent

05 Sep 2025

Verified traveler

Hotel Norge

Hotel Norge was recommended by several bloggers. The location was ideal. In a quieter part of city Centre with plenty of shops restaurants parks, museums, public spaces. Probably the nicest hotel we saw during our week long stay in Bergen. The service at reception was helpful with directions and managing the incoming traffic. Our room was supposed to have a Mountain View -instead we got a window that looked onto an office building window extremely close to our building. So no view -even difficult to tell if it was light outside. Given the prices this was extremely disappointing. The bar service was slow with just a couple of staff working but the drinks & food were good. We had a fire alarm go off at 4:30 am the morning we were leaving. Although untimely they did seem to get everyone out & back -however there never was any explanation or real direction outside. There is no “spa” but there is an indoor pool. They did recommend another place for a massage & it was great. City Centre was very walkable & we appreciated coming back to Hotel Norge at the end of a day of being out & about.

Partner

4/10

Poor

04 Sep 2025

Tina

The staff is overall not that helpful and not that friendly. The parking is extremely limited on site so you’ll have to park in a garage 10min away from the hotel. The location is great, at the heart of the square and nearby a bus stop. Walkable to the wharf. The swimming pool closes early (6pm?) and you need to pay and make a reservation ahead of time to use it (they need to specify this on the website). The fire alarm went off at 4:30AM and everybody had to evacuate in the cold. The staff provided no explanation of what happened and did not offer any compensation for the trouble.

Leisure Partner

8/10

Excellent

01 Sep 2025

Keiichiro

It was very comfortable and pleasure to stay at the hotel.
The Breakfast menu range was awesome and the reception guy who kindly accepted the early check was excellent.
The only thing I can suggest is to make a free umbrella service rather than chargeable type as it’s not necessary to charge that thing.

4/10

Poor

01 Sep 2025

Evan

Not worst hotel I've stayed at but just an awful experience. Wasn't all the hotel's fault but it was way too noisy outside, I guess it's next door to a club so the base and people yelling went all night. Called lobby three times, no one picked up. so I had to go down and find someone then switch rooms at 1:30 in the morning. I had to go up and down five times to check new room, go back and get my bag, then go back again because key card didn't work. It was a hot mess. I was told by a rep they do laundry and I packed assuming I could give them my dirty clothes, then I get there and they say not on Saturday and Sunday so I wasted 4 hours at a local self serve laundry joint. The rooms are way too small, you take one step out of bed and in you're in the bathroom (and I've been on some small Euro hotels, but this was comical). There was confusion w my bag coming from a porter- guy at desk didn't care. Then there was a fire alarm at 4 am. It's a decent looking hotel and spa and restaurant are fine, good breakfast too. But why is there a loud ass DJ in the lobby all day? So dumb. Your $ is better spent elsewhere around Bergen- this place felt like a lipstick on a pig situation. If I wasn't "upgraded" to the room I got I would've either moved hotels or challenged the purchase.

8/10

Excellent

31 Aug 2025

Henry

The hotel and staff were great. Room was very small and had little space to put anything.

6/10

Pleasant

27 Aug 2025

Robert

Travelling with 2 teenagers, and booked a room that had 2 beds, but wasn't ready when we arrived at 8PM. Parking is a nightmare (if you can get it) and the reception staff is very unhelpful. Seems like it mainly caters to cruise ship vacationers. Balcony view was nice, but dirty from the pigeon feathers and poop. The buffet is award winning and is worthy of 5 stars alone.

Leisure Family

8/10

Excellent

27 Aug 2025

Dorothy

Great location. A five minute walk to the harbor. Local restaurants all within walking distance. Loved it! Would definitely go back.

6/10

Pleasant

25 Aug 2025

John

Hotel Norge is an acceptable hotel. Not amazing as its star rating might suggest but neither was it terrible. The good stuff first: the room decor was nice as it was throughout the rest of hotel. The lobby had an air of quality and we loved the dramatic mood lighting, no doubt from some serious investment put into the establishment by Scandic. Norge’s location was also very good - all the key locations you’d want to visit in Bergen were easily walkable and the light rail that you can catch from the airport terminates just outside.

Then there was the no so good stuff: check-in was long, despite there being three receptionists being on the welcome desk. The receptionist we got directed us to the elevators only to find our room was on the same floor and thus were not needed - confusing! The pool amenity wasn’t free for hotel guests and you had to pay extra to use it which left a sour taste after what we paid.

Speaking of the room, to get to it we had to walk through a series of long corridors - past commodes, luggage trolleys and cleaning carts that were being stored. This felt rather unwelcoming and like we ourselves were being stored in the broom cupboard! The cleaning carts had printouts of the day’s events and cleaning schedule on it, complete with the Scandic logo - not sure that was supposed to be seen by us guests!

If given the chance again, I would probably only consider booking Hotel Norge if no other five or four star hotels were available.

Leisure Partner

4/10

Poor

22 Aug 2025

Prita

Good location! Room carpet was dirty, safe not working, toiletries bottle was almost empty.

Leisure Partner

10/10

Exceptional

21 Aug 2025

Pegeen

Great location

Perfect location for our overnight. Great restaurants were walkable and quick drive to where our ship left.

Partner

4/10

Poor

21 Aug 2025

Stanley

Nice hotel but major problem with stopped up shower drain and leaky sink which flooded bathroom floor. Even 24 hrs after I advised front desk of the issue it still had not been fixed.wont stay here again

Leisure Partner

10/10

Exceptional

21 Aug 2025

Maria

Great location! The rooms are clean and comfortable.

Leisure Partner

10/10

Exceptional

18 Aug 2025

Thomas

Everything seemed well kept up

Leisure Self

8/10

Excellent

17 Aug 2025

Verified traveler

Noisy if your room faces the center

Room became very hot if you didn’t leave the window open.
But then if you did leave the window open the crowd noise from the center was very loud and unbearable.

Friends_and_family Family

8/10

Excellent

16 Aug 2025

sandra

It was a bit pricey for the size of the room but it was convenient and close to everything I needed to go to. The term twin bed is a bit misleading as they push the twin beds together and there’s no way to separate them. Other than that, the beds were very comfortable and clean. There were a lot of lights in the room but it was either ALL of them on or off at the same time. You couldn’t turn one on and keep the others off. There was a great view out the window and I enjoyed staying there.

Business_and_leisure Family

10/10

Exceptional

15 Aug 2025

Luis

Location is. great. The only thing is August 14th is college orientation day and we have hundreds youngsters entering bars around the hotel, A lot of noise, though the windows were very sound proof.

Leisure Family

4/10

Poor

11 Aug 2025

Verified traveler

Overall a good property and good location. Bookings made via third party channels such as Hotels.com seem to get the most undesirable rooms; in this case the back of the property has a club/bar below it which blasts music until late into the night making sleep a bit of a challenge. Breakfast is a great spread but packed as this property serves the cruise crowd. Word of warning, the pool has age restrictions after 10:00 AM and there is a $25/person cost for adults.

Friends_and_family Family

6/10

Pleasant

09 Aug 2025

Luis

The staff was no kindly . The WiFi never worked in my room even when I reported the problem to the front desk.

4/10

Poor

08 Aug 2025

Laurie

I booked for 4 days and my window faced an office building (where they could clearly see inside) so I had to have curtains closed all the time. There was also a bar across the street and it was so loud until 2-3 am including empty glass into trash at 3. I mentioned this to staff and they didn’t offer to move my room. The rooms are quite small too with too much furniture in them so not enough space for a large suitcase. I was alone and can only imagine a couple with 2 large suitcases. The bed configuration is odd and no plug on one side of the bed. Great location if facing different direction and for walking.

Leisure Self

10/10

Exceptional

04 Aug 2025

Barry

Great location. Amazing breakfast. Loved the outdoor sitting area. Lots of activities going on.

Leisure Family

10/10

Exceptional

01 Aug 2025

Curtis

The rooms are great. The staff was very helpful. And the breakfast is top.

Leisure Family

8/10

Excellent

25 Jul 2025

Alan

Great location

Very nice hotel in an ideal location for exploring the town.
Room was rather compact and A/C never quite made to room cool enough at night (Not often a problem in Bergen I guess).

Partner

8/10

Excellent

25 Jul 2025

Eliza

Great stay in Bergen, well located and very friendly staff

Leisure Family_with_children

6/10

Pleasant

20 Jul 2025

Matthew

Room was very small, view was non existent. Breakfast was cold

Business_and_leisure Partner

6/10

Pleasant

19 Jul 2025

Andrew

Good location. Dining good breakfast the best. No maid service in terms of cleaning the room no new towels no trash pick up over poor value for the product offered and reception NEVER once answered the phone. For the $ they delivered fail.

Leisure Family

10/10

Exceptional

14 Jul 2025

Stephen

Very nice hotel & staff. Superb breakfast. The LARGEST bed pillow you will ever see. The only downside is that it can be a bit noisy outside being in the city centre; late at night and early morning. No A/C meant having the window open which allowed for all the street noise. But would still recommend. Short walk from train station helped too.

Leisure Family

10/10

Exceptional

12 Jul 2025

Beth

Great Place

We stayed here after a Hurtigruten cruise. We walked to the hotel from the terminal even though it was a bit of a hike. We also walked to the train station after we checked out. It was very convenient to both. The hotel itself is beautiful. The room was large, clean, and comfortable. The breakfast was amazing!

Partner

8/10

Excellent

09 Jul 2025

Susan

Centrally located and updated, clean hotel. Common areas were lovely and restaurant was crowded and looked like fun atmosphere but we did not dine there. They offered a wonderful, expansive breakfast buffet. Rooms were nothing special in size or decor but totally fine.

Leisure Family

10/10

Exceptional

09 Jul 2025

Andrew

Very comfortable hotel with friendly & courteous staff.

Leisure Partner

8/10

Excellent

06 Jul 2025

Roger Nicholas

Very central to Bergen and everything in walking distance
Breakfast just amazing, so much choice all tastes very good

Only issue I had was no power was working around the bed area, brought to the attention of reception straight away and was NOT resolved.

10/10

Exceptional

02 Jul 2025

Anita

Staff very friendlr

Leisure Partner

8/10

Excellent

28 Jun 2025

Laura

This property was pretty good. The room was clean and the location was very convenient. The reason I didn’t give it more stars is because the staff weren’t particularly friendly - in fact a couple staff at the front desk were quite rude. Also the rooms were a bit outdated but my kids liked the bunk beds in the family room.

Leisure Family

8/10

Excellent

28 Jun 2025

Shirley

Nice hotel and area, room a bit small for 4 people

10/10

Exceptional

26 Jun 2025

Jeffrey

Great location and wondeful breakfast.

Business_and_leisure Partner

6/10

Pleasant

15 Jun 2025

Kyle

It was difficult to sleep because of the street and bar noise on one side of the hotel. street noise does not quit until 3:30am. Had to open the window as the room would be too hot.

Family

10/10

Exceptional

08 Jun 2025

Kim

This hotel is centrally located near everything. It’s a short 5-10 minute walk to the water and is in a quiet location. The breakfast buffet is one of the best I’ve been to.

Leisure Family

10/10

Exceptional

05 Jun 2025

Elizabeth

Superb central location

Leisure Family

4/10

Poor

16 May 2025

Kathleen

Maid service was a problem. Used glasses were removed, but not replaced. Requested maid service every other day. Only added additional towels and emptied trash. Expected bed to be made.

Leisure Friends

10/10

Exceptional

08 May 2025

Roy

Was just there for a brief pass through but it was really nice. Great meal.

Leisure Family

10/10

Exceptional

28 Apr 2025

Brian

Short family trip at the Norge

Well located hotel, in the heart of Bergen. Staff were very helpful, cleanliness was perfect and the breakfast was very impressive. Wouldn't hesitate to return. Only thing to be aware of is that the pool is by appointment / booking and subject to a separate charge.

Friends_and_family Family

10/10

Exceptional

17 Apr 2025

samantha

Great spacious rooms with good sofa bed size for 2 kids. Breakfast was exceptional, with so much choice.
Only change i would suggest is having children's swimming on until 11am as currently only open for kids to swim 8 to 10am and we felt clashes with main breakfast times. Or have a 5-7pm slot too.

Leisure Family

10/10

Exceptional

11 Apr 2025

Sheila

Great everything

Business

8/10

Excellent

06 Apr 2025

Verified traveler

Professional Staff

We stayed for 5 nights but the room didn’t have a wardrobe and it hadn’t been cleaned halfway through our stay. On the plus side, the staff were extremely professional and friendly, the bar was excellent and the breakfast surpassed all expectations. The location is perfect and we would return.

Partner

8/10

Excellent

03 Apr 2025

Celso Antº

Kind staff. Thanks.

Business Family

10/10

Exceptional

16 Feb 2025

Rosalba

Amazing location and hotel!
We loved it!
Great breakfast, spa area and room with a wonderful view !

Leisure Family

10/10

Exceptional

01 Jan 2025

Christan

We stayed overnight on our way to board Havilla Ferry. The rooms were compact , but all we were looking for was a place to sleep and recover from jet lag. The breakfast was amazing! We could walk easily to shops, restaurants, and places of interest.

Leisure Family

10/10

Exceptional

23 Dec 2024

Brian

Outstanding Hotel with an Amazing Breakfast

Our deluxe room was super comfortable. The hotel is centrally located near the museums and a short walk to the shopping area and waterfront. The hotel serves an amazing breakfast. We had a fantastic stay and I highly recommend the hotel.

Friends_and_family Family

10/10

Exceptional

30 Nov 2024

Douglas

Perfect location, right by the Julemarkd and a short walk to the things I wanted to do. I was very comfortable. The breakfast was excellent. I would recommend the Hotel Norge highly and will stay there again.

Leisure Self

10/10

Exceptional

30 Oct 2024

Luisa

My husband and I really enjoy the hotel, we received a very good attention from Emma and Ashma. The breakfast was excellent.

Business_and_leisure Family

10/10

Exceptional

28 Oct 2024

Anders Wulff

Friendly and helpful staff and great breakfast

Leisure Friends

10/10

Exceptional

25 Sep 2024

Floyd

The staff is exceptional.

Leisure Partner

8/10

Excellent

22 Sep 2024

laura

Great stay

8/10

Excellent

16 Sep 2024

John Michael

Great location

Leisure Family

6/10

Pleasant

15 Sep 2024

Paul

This is a great hotel with accosting staff, best rooms, and the best breakfast buffet I’ve had in a long time. Unfortunately it is tough to sleep with the noise both from the hotel and the city below. Avoid a room near the elevator at all costs since the bass of the lobby music will travel up the elevator not stop until 6am. We changed rooms to find events happen outside the hotel that cause very loud music at all times of the night. This was not a concern in hotels away from the city park during past visits.

Leisure Partner

10/10

Exceptional

04 Sep 2024

Dani

Wonderful hotel right in the heart of Bergen, we were able to walk easily to all the things we had planned for our trip and more! The hotel is gorgeous, the complimentary breakfast was absolutely delicious and so is their restaurant on the first floor. The rooms are nice, a bit on the smaller side if you go economical, I imagine the other rooms are bigger if you are willing to pay for those!

Overall, we had a wonderful experience and would stay here again!

Leisure Partner

10/10

Exceptional

03 Sep 2024

Robert

Great hotel with perfect, central location for walking the city. The reception, in particular Elida was extremely helpful, efficient and professional. The cleaning staff was at another level too. I was impressed with every interaction from the start to finish of our stay at this hotel. Highly recommend it!!

Friends_and_family Family

10/10

Exceptional

02 Sep 2024

Abhishek

It was a great location and the hotel staff was welcoming. Room was just right!

Leisure Family_with_children

10/10

Exceptional

02 Sep 2024

Agnes

Location. Food was great at the Cafe.

Leisure Family

8/10

Excellent

31 Aug 2024

Sigbjorn

Good hotel in the middle of the city.

Seems to be newly renovated. Feels clean/fresh.
I see there are many new hotels in the city, it's just become a habit for us to stay here the few times we visit Bergen.

Partner

8/10

Excellent

30 Aug 2024

Gladys

Included breakfast was Fabulous.
The room was VERY SMALL.

Leisure Partner

10/10

Exceptional

29 Aug 2024

Douglas

Excellent property with highly responsive staff. Comfortable room with balcony overlooking the center of Bergen.

Self

10/10

Exceptional

26 Aug 2024

Diane

Great staff, great location. Would definitely stay there again.

Leisure Self

10/10

Exceptional

25 Aug 2024

Ted

Great service and bar!

Amazing amenities! The only draw back which is unfortunate in Europe was air conditioning. It barely worked if at all. Americans want air conditioning in Europe and honestly seek hotels that provide it. Breakfast buffet was fantastic!

Partner

4/10

Poor

24 Aug 2024

Leo

Poor treatment at Norge

We paid for a room with a balcony facing the park in front of the hotel. We were offered a tiny room with zero view and no balcony. Outrageous as we got charged a top rate for our room. Norge claimed not to be able to find the Hotels.com confirmation despite the fact that we produced it. Norge told us they would make it right and never did the slightest thing to do so.

Partner

10/10

Exceptional

23 Aug 2024

Saras

Loved this hotel. The lower levels are definitely a bit louder since they are closer to the street, but the higher levels and larger bedrooms are perfect. Breakfast was the highlight!

Business Self

10/10

Exceptional

23 Aug 2024

Graeme

Had a really comfortable stay for 2 nights. Staff were very friendly and hotel was spotlessly clean. Hotel is central and close to transport links, city centre and attractions.

Leisure Friends

10/10

Exceptional

17 Aug 2024

William

Great hotel great breakfast. The location is the best possible. Everything is walkable. Very classy hotel.

Leisure Family

2/10

Poor

16 Aug 2024

Robert

Incredibly noisy

Incredibly loud noise from the street / clubs all night, they need to invest in better curtains and better windows. You will not be able to sleep. Excellent breakfast and nice design but pointless as a hotel.

10/10

Exceptional

13 Aug 2024

Laurent

Great hotel in Bergen

Very nice hotel in the heart of the city. Rooms are big, confortable and very clean. Staff is extremely helpful, knowledgeable and always smiling.

Partner

10/10

Exceptional

12 Aug 2024

Brook

Great location! Fantastic breakfast buffet.

Leisure Partner

10/10

Exceptional

11 Aug 2024

Gaylon

Excellent Hotel, the staff were very accommodating, professional, and friendly. The facility was amazing, and centrally located, the breakfast was amazing. I will stay here again.

Leisure Friends

4/10

Poor

10 Aug 2024

Carrie

The Expedia site lists one of the hotel’s amenities as: parking provided. We arrived at 1720 on a Saturday night and were informed that the parking garage was full. Instructed to go to a different hotel and see if they had any parking available. 4 hours later my husband found a parking garage offsite to park the car in, after returning to the hotel and having the desk staff tell a person ahead of him checking in to check the parking garage for availability. When the staff was questioned re: why there may be openings in the garage now when 2 hours prior the garage was full. The staff’s response was” that that guest was staying 2 nights”. My husband stated he was staying 3 nights. No comment from the staff.

The parking garage my husband discovered had a total of 15 parking spots, 1 for handicapped, 1 marked Reserved for management, 3 with charging stations leaving 10 parking spots for hybrids or gas powered vehicles. The Reserved for Management spot was open at 1920 on a Saturday night so my husband returned to the front desk and asked to speak to the Manager to inquire if he there was a manager on duty or if he could park in that spot.
There was no one with the title of Manager on Duty and whomever was above the desk clerk that she went to talk to did not want to come to the front desk and talk with my husband.
Along with this we had no housekeeping service one day and a fire alarm on Saturday and had to vacate the hotel

Leisure Family