Base Taupo

New Zealand , Central Plateau - Taupo
Taupo, 7 Tuwharetoa Street, 7
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50 reviews shown

4/10

Poor

13 Apr 2025

Verified traveler

Convenience the only reason we stayed here

We stayed here last year and booked again well ahead of time and were given a room on the noisy side and up on the top floor and the lift only goes to the first floor, it's got more run down since our last stay, no knob on toilet cistern, no teaspoons, no plug for hand basin and kitchen very rough

Partner

6/10

Pleasant

04 Feb 2025

Paul

A good back packers, but be aware of 3 flights of stairs if an issue for you. Shame it is opposite the party pub with lousy loud bands.

Leisure Partner

2/10

Poor

03 Jan 2025

Myrthe

I don't recommend staying here at all. The noise from other rooms (slamming doors, thin walls) and the noise from outside make for an awful stay. If you do decide to come here, bring earplugs or construction headphones. Even then you'll be vibrated out of your bed. The facilities are sparse and dirty. The kitchen is grimy, disgusting, and missing chairs. Almost all the plastic chairs for the balcony are missing a leg or are completely broken. Sparrows are regularly flying in and out of the kitchen to pick away at breadcrumbs, and leaving birdpoop behind: on the tables, on the counters. We will never return here.

Leisure Partner

10/10

Exceptional

29 Oct 2024

Nicholas

Good service

6/10

Pleasant

26 Oct 2024

Raman

It is good the price we paid for. It’s noisy and small room with bathroom which was nice and clean. Its value for money, no complaints!

Leisure Family_with_children

6/10

Pleasant

03 Aug 2024

Liliana

Property was fine, room was clean and was fine. What I didn't like much was the kitchenette as the fridges weren't completely clean.

Leisure Self

4/10

Poor

22 Apr 2024

Jenna

The windows in our room were left open and the ceiling was covered in sandflies because of this. The room smelled quite bad, and there were no forks or spoons available to use in the kitchen.

Leisure Partner

10/10

Exceptional

14 Apr 2024

Satbir

Everything was perfect

Leisure Friends

10/10

Exceptional

10 Apr 2024

Jackie

Easy access to the township. An affordable stay, great value for money.

Leisure Family

10/10

Exceptional

17 Mar 2024

Rose

Very central, easy parking and good service

Leisure Partner

8/10

Excellent

08 Mar 2024

Donna

There were a couple of things that we didn’t enjoy about staying here, and that was the loud music and noise coming from the nightclub over the road, and the squeaky floor boards upstairs, when people walked up & down the corridor during the night, apart from that, everything else was ok.

Leisure Partner

10/10

Exceptional

26 Feb 2024

patrick

all good , but loud til 2 am on friday saturday

8/10

Excellent

16 Feb 2024

Wendy

Very basic but all that we needed. We had an amazing view of lake and everything right at our doorstep. Only drawbacks were that there was no fridge in the room, the plumbing from the room next door was very noisy and there is no lift (we were on the third floor). All in all it was good value for money and suited our budget.

Leisure Partner

8/10

Excellent

12 Feb 2024

Sabine

The hostel was pretty much ok. I had a private room and it was like a hotel room. The kitchen was a little bit run down but ok. Unfortunately was my room close to the main AC or something very noisy during the whole night.

Leisure Self

6/10

Pleasant

07 Feb 2024

Chesson

Noise from pub below until after midnight. Then street cleaning noises in early morning meant we didn't get a good night's sleep.

Leisure Partner

2/10

Poor

02 Feb 2024

Karl

The booking was cancelled by the hostel. They advised the room booked was not available and the reception is not staffed after 10 pm despite it being listed as staffed from 8am- 5am

8/10

Excellent

02 Feb 2024

Tony

Good place to stay in an excellent location. Ear plugs are included in room and were needed due to street party noise

10/10

Exceptional

31 Jan 2024

Helen

Awesome location

Awesome location with everything you need

Partner

10/10

Exceptional

29 Jan 2024

Helen

Close & easy

A 2 night stay for the Taupō Summer Concert. A perfect place to stay as parked the car. & left it for the weekend as everything was walkable.

Partner

8/10

Excellent

17 Jan 2024

Craig

The Lake view from the third floor accommodation was excellant.
But the lift which only went up one floor was in very poor shape, soon after elevating the lift, the system jerked quite violently, giving my partner and I quite a fright.

Business_and_leisure

8/10

Excellent

13 Jan 2024

David

Taupo Central

We booked 2 ensuite rooms for 2 couples. The location was excellent. Checkin was great and the staff were pleasant. The rooms were tired but clean. My only negative is that it was very hot in the rooms especially at night and there was only a fan in one of the rooms that we booked. The staff told us that there were not enough fans for everyone.

Friends_and_family Family

10/10

Exceptional

11 Jan 2024

Cecilia

Great spot! Nice vibe. Huge kitchen with stuffed fridge worried me a bit on arrival (that it would be loud/party) but everyone was just friendly and chill. Very clean and nice environment, great location in town. Laundry facilities were always busy but I guess that can't always be helped on some dayes

Self

2/10

Poor

07 Jan 2024

Anne

Awful night at BATL .. situated next to a noisy late live music bar which was open until 3AM... no sleep until and other guests were complaining also. I was wearing ear plugs also. Terrible night and ruined my next day as had full itinerary planned but had to change plans. Very let down, will never stay again and would state to anyone who wants some normal sleep NOT to stay here at all.. oh yes and kettle didnt work so that was just the last straw this morning when i left very early.

Leisure Self

8/10

Excellent

26 Dec 2023

david

Convenient, close to lake with views. Clean, friendly, would stay again.

Partner

8/10

Excellent

20 Nov 2023

Evelyn

Good overall near the lake

We had requested a twin room as we are sisters but had one large double bed. Not terrible but we would have preferred separate beds. The room was lovely and so were the amenities. The lobby could use some upgrading considering it’s the first thing people see when they walk in. Good overall and near the lake

Friends_and_family Friends

6/10

Pleasant

27 Oct 2023

Jennie

Very noisey with the bars downstairs until after 2am.

Leisure Partner

2/10

Poor

23 Oct 2023

Silvia

Terrible stay. After our key card didn't work we couldn't get into our room for ages. The staff on the night referred us to management for a refund who have just been plain rude. I will never stay there again and can't recommend to anyone. Dirty and tired property.

Leisure Friends

8/10

Excellent

22 Oct 2023

Simba Kevin

Central to town and smart

Leisure Friends

8/10

Excellent

21 Oct 2023

Dragana

Nice.

Partner

6/10

Pleasant

30 Sep 2023

Patricia

No hot water on my second morning
Side tables very wobbly

Leisure Self

6/10

Pleasant

14 Sep 2023

Gary

Room not clean

Leisure Partner

8/10

Excellent

05 Sep 2023

Adrienne

Ensuite room

Very clean and reception friendly. Bed just a bit uncomfortable. Needs a topper pad. Also a couple of folding chairs would save people sitting on bed.

Self

10/10

Exceptional

03 Sep 2023

Uneak

This place was perfect for a couples get away plus a baby , we had a very simple room for the night. Double bed with own bathroom and a beautiful view of the lake and the mountains 😍 that’s all we needed. Only thing was the noise from the pubs across the road but we weren’t fussed on that either. Ild defs stay again

10/10

Exceptional

17 Aug 2023

Brian

Excellent facilities and staff. Looking forward to staying there next time in Taupo.

6/10

Pleasant

29 May 2023

Louenza

Pleasant stay with room on opposite side of the building so not to noisey, especially with the bar across the road, however we were up three flights of stairs and the elevator was not in use.
Parking okay and convenient o all stores, restaurants etc being within walking distance as well. Would definitely stay again in the same room if able but only if the elevator is in use.

Leisure Partner

8/10

Excellent

09 May 2023

Verified traveler

Thanks BBTL

Had the private room which was really nice & clean. Was a shame the elevator was out of order and had to get up to the 3rd floor with a bad knee - realised after checking in etc!

Laughed at first that you were provided ear plugs. Shortly realised Saturday night why - right across from the bars haha!

Location was good :)

Self

8/10

Excellent

27 Apr 2023

Patricia

Would have been nice to know that I had to provide my own bathroom equipment, wasn’t sure where to leave key so placed by the till

6/10

Pleasant

17 Apr 2023

Promesh

Busy area

6/10

Pleasant

15 Apr 2023

Craig

It was ok

Leisure Partner

10/10

Exceptional

09 Apr 2023

Shane

Very tidy, friendly staff very helpful.

Leisure Friends

8/10

Excellent

05 Mar 2023

Christine

Central location with easy safe parking, room was w at Ely what was required. Very clean, fresh and tidy. Staff were amazing.

Leisure Self

6/10

Pleasant

02 Mar 2023

Paul

Noisy

Private room (ensuite) in a backpackers. Room great. Clean & well presented. Tea, coffee, ear plugs (more later) provided. Can't fault it....

However... Limited hours reception - very. Limited hours kitchen too - not helpful. All the communal areas pretty grotty. No sign of any cleaning in the kitchen during the day and the early closure wasn't used either. On the day everyone got stuck because of the weather, the person on reception kept telling everyone to speak to someone else basically - any question. Presumably following orders but really unhelpful and not in the slightest bit empathetic. And then there's the earplugs... There is a bar/club opposite that gets noisy about midnight. If you came here to sleep during the night, forget about it.

Self

2/10

Poor

26 Jan 2023

Annie

This is basically back packets accomodation. Very noisey internally and externally. We got very little sleep and left about 6 am. Bed uncomfortable and staff unhelpful. Tea and coffee in your room no milk or fridge.

Partner

8/10

Excellent

14 Jan 2023

Maria

We booked the deluxe/twin ensuite and this was basic but great for our one night stay in Taupo. We were supplied towels, but no hand towels .. there was coffee/tea making facilities, but no hlt milk .. guessing you may have to buy your own. We had our own ensuite, shower was great .. good enough for the budget traveler. Big king bed was comfortable

Leisure Family

8/10

Excellent

13 Jan 2023

Mairi

No parking your information does NOT SAY BACKPACKERS if I’d known that I would not have booked or stayed

Leisure Partner

8/10

Excellent

11 Jan 2023

Julie

The overall experience was good. I would expect a lift service available when staying on 3rd floor.
For someone with weak ankles, it wasn’t ideal walking up and down 3 flights of stairs every time we went out or used the communial kitchen.

Leisure Friends

4/10

Poor

26 Dec 2022

Brad

What you would expect for the price. Except the noise from the nightclub across the road is unbearable.

Leisure Self

10/10

Exceptional

23 Dec 2022

Callan

Nice friendly staff, cozy private room

Leisure Partner

10/10

Exceptional

07 Dec 2022

Vahid

Great management and maintenance crew.
Great location
Good price
Very peasant environment
I was lucky for staying three nights I had a room with a view. May be they gave me a favour.
I will be a loyal customer if I travel to Taupo again.
I wish them the best in coming Christmas and New year.

Self

4/10

Poor

26 Nov 2022

Janet

Noisy

Leisure Partner