Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Karaka Tree Motel

Central Plateau - Taupo · New Zealand

Lake Terrace, 216View location

7.4/10Very good430 Reviews
Cleanliness7.2/107.2
Service7.8/107.8
Comfort7.0/107.0
Condition6.4/106.4
Location8.0/108.0
Neighborhood8.4/108.4
Quality4.0/104.0
Value7.4/107.4
Amenities5.8/105.8
See all ratings
Check availability Pay with crypto or card
  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Karaka Tree Motel

Relax in the spa tub or enjoy complimentary Wi-Fi at the Karaka Tree Motel. This motel in Taupo (Waipahihi) offers 24 guestrooms equipped with refrigerators, microwaves, and coffee/tea makers. Free local calls are also included.

You'll be within a 5-minute drive of Lake Taupo and Waipahihi Botanical Gardens, conveniently close to Taupo Hot Springs and Three Mile Bay. Free self-parking is available onsite, and the front desk is staffed during limited hours.

Read more about this hotelShow less

With a stay at Karaka Tree Motel in Taupō (Waipahihi), you'll be within a 5-minute drive of Lake Taupō and Waipahihi Botanical Gardens. This motel is 0.8 mi (1.3 km) from Taupō Hot Springs and 1.5 mi (2.4 km) from Three Mile Bay.

Make yourself at home in one of the 24 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access is available to keep you connected. Conveniences include coffee/tea makers, as well as phones with free local calls. The front desk is staffed during limited hours. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 8:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Noise-free rooms not guaranteed Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 10:00 AM - 6:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
  • Minimal age
    18
  • Spoken Language

    English

Nearby attractions

Waipahihi Botanical Gardens 1 km / 0.6 mi
Taupō Hot Springs 1.4 km / 0.9 mi
Lake Taupō 1.5 km / 0.9 mi
Three Mile Bay 1.9 km / 1.2 mi
Wairakei Geothermal Power Station 2.6 km / 1.6 mi
Taupō i-SITE Visitor Information Centre 3 km / 1.9 mi
Four Mile Bay 3.1 km / 2 mi
Taupō Marina and Boat Ramp 3.2 km / 2 mi
Taupō Museum and Art Gallery 3.2 km / 2 mi
Spa Thermal Park 3.9 km / 2.4 mi
Waikato River 4.1 km / 2.6 mi
A.C. Baths 4.3 km / 2.7 mi
Five Mile Bay 4.5 km / 2.8 mi
Golf Club Taupō 4.9 km / 3 mi
The Landing Lake Taupō 5 km / 3.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 24
  • Number of floors (annexe): 2
  • Accessible rooms: 1
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • Airport
Show 17 more facilities & services
  • Beach
  • Car park
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • LaunderetteExtra charge
  • Hotel safe
  • Bicycle storage
  • Newspapers
  • Highchairs
  • Conference room
  • Photocopier
  • Hot tub
  • Continental breakfast
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Karaka Tree Motel

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Karaka Tree Motel

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Karaka Tree Motel

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Karaka Tree Motel

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Karaka Tree Motel

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Karaka Tree Motel

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CAPACITY 2STUDIO • CAPACITY 2STU.C2

    Photos are not available for this room type.

    Karaka Tree Motel

    STUDIO CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B

    Photos are not available for this room type.

    Karaka Tree Motel

    STUDIO TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Karaka Tree Motel

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Karaka Tree Motel

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Karaka Tree Motel

7.4
Very good
430 Reviews
Cleanliness
7.2 /10
Service
7.8 /10
Comfort
7.0 /10
Condition
6.4 /10
Location
8.0 /10
Neighborhood
8.4 /10
Quality
4.0 /10
Value
7.4 /10
Amenities
5.8 /10
100 reviews shown
4/10
Poor
18 Jul 2026
David
The whole place is extremely run down. Rooms were in very poor condition and dirty - holes in the floor and dead cockroaches. Never saw a staff member the whole time we were there. No spa pool anywhere that we could see and based on the condition of the rest of the place we would not have gone in even if we had found it. No milk or proper coffee cups. Do not go near this place!!
Family_with_children
4/10
Poor
12 Apr 2026
Emma
Our room was extremely run down: paster patches to cover hole on the walls and doors that hadn't been painted over, mismatched cupboards in the kitchen falling off their hinges, expanding wood panelling around the bathroom bench, loose wall sockets I wouldn't put my phone charger into due to safety, stains on the unused toilet paper sitting on the floor by the toilet, rotting wood around the bottom of doors and cockroaches in the bathroom and running around the kitchen bench - I took photos of all of this as I am not exaggerating at the terrible rundown state of our room! Disgraceful to assuming this room was in a condition to host visitors to the area!
Family_with_children
4/10
Poor
13 Feb 2026
Lana
Communication prior to arrival practically non existent with no confirmation until the day before that we could check in early. I wasn’t expecting the Hilton but overall cleanliness was terrible. Obviously this premise was used as overflow for social housing and no remodelling since- holes fixed, shower door missing, dirty used toilet brush, filthy short shower curtain in place of broken shower door, I had to clean the mirror to see ourselves, no dishcloth to enable self clean up, no facecloths. Bedding was clean although pillows were overdue to be replaced as all four were pancakes. Shower pressure abysmal (couldn’t wash my hair) which was probably due to stop flooding the bathroom as door missing. The price was great as we were at event most of time but even with old tired establishments there is no reason for fifth.
Leisure Family
10/10
Exceptional
18 Jan 2026
Trudy
Spotless room and bedding. Lovely staff.
Leisure Partner
10/10
Exceptional
13 Jan 2026
Philip
Super friendly manager handy to everywhere bed comfy
8/10
Excellent
11 Jan 2026
Nat
The room was sparse and tidy. Staff were courteous and efficient
Leisure Family
2/10
Poor
06 Jan 2026
Nigel
False advertisement: the booking said, a spa in every room. ( No spa). Couldn't turn the tv on because 1, batteries were flat and 2, there was no antenna cord. Room had no air con, so room was quite stuffy. The toilet had no ventilation and was in the middle of the apartment. Also woke up in the morning to find around 50-60 ants running on the kitchen bench. And also the price was way over priced $170 for what we received. Sorry but not happy.
Leisure Partner
6/10
Pleasant
09 Dec 2025
Jennifer
Courteous staff. Unfortunately room was not in good condition. The room had great potential but needed refurbishment
Leisure Friends
6/10
Pleasant
03 Dec 2025
Mike
Room was tidy and functional but nothing flash. TV didn’t work and the kitchenette was lacking bowls.
Room was quiet though and I had a good sleep.
Leisure Self
2/10
Poor
01 Dec 2025
Teresa
Room was old and smells very musty. Very dated and carpet needs a good clean
Bathroom is outdated.
Room was not serviced over the 2 days I was there
Leisure Self
8/10
Excellent
09 Oct 2025
Sandra
I like the spa room plenty of space, got what I asked for ie shortage of towels/bathmats.
Kitchen handy location in room but needs simple cleaning overall. Average stay for the price. Could do with a small couch inside and table/chairs for outside usage to enjoy the view of lake.
Leisure Friends
2/10
Poor
09 Oct 2025
Dwayne
I booked and paid for a one bedroom suite with a spa and we ended being put in a dirty 1 room unit that had unrepaired screwholes in the shower, i felt dirtier aftwr i got out, not only did their clerk not really seem to care but also our room had no spa pool in it and believe it or not we didnt even get a tv in the room, ive stayed many times and love the spa units but this room (12a) was gross with no features. I give 1 star because the bed was comfy but thats it.
Leisure Family
2/10
Poor
05 Oct 2025
Aleasha
As soon as I walked in the reception had ripped seating. Got to the room and there was stains on the bed, no soap, tv didn’t work, no smoke alarm, no hot water, the spa pool was extremely dirty. I wouldn’t recommend this to anyone and will be asking for my money back. Didn’t get through 3 hours in this place! Felt so unsafe the entire time ended up forking out over $650 for safer accomodation. Will not be back!
Leisure Self
6/10
Pleasant
04 Oct 2025
Katy
Room spacious, had private, geothermal mineral spa, clean but battered furniture. Fine for the price. New management have not yet seen to repairs in rooms (spa bathplug, light bulbs) nor sorted appropriate utensils eg, frying pan but cooking is by microwave. Only a glass salad bowl for microwave…four mismatched plates and bowls, just 1 wineglass. Two plates had toast crumbs on our arrival. Young and older women staff friendly, others a little rusty.
Leisure Partner
4/10
Poor
27 Sep 2025
John
Not enough cutlery or crockery tv very poor and cutout all the time shower base broken no bathmat
Leisure Partner
4/10
Poor
19 Sep 2025
Sherrina
The person on duty was so accomodating n friendly. He was amazing. The place was missing lots of things, maybe too higher expectations for what we paid like TV didn’t work, only coffee, no spare blankets on cold night, limited power points. Place was clean and he allowed us to swap rooms. Spoke to people who have stayed there before and doesn’t sound like anything has changed! Sad! Won’t stay there again!
Business_and_leisure Partner
8/10
Excellent
09 Aug 2025
Jamsheed
Friendly staff. clean amenities. Only improvement we could pick was a heat pump in the room.
Leisure Family_with_children
2/10
Poor
06 Jul 2025
Brendon
Property dirty, unsafe with power cords all over the place, hole in floor that we would trip over. Slugs in bathroom. Holes in walls. Untidy surrounds, garbage outside windows. Poor to no. Internet access. Tvs didn't work due to internet. No sky TV as advertised on the billboard out the front. We paid for a spa unit and no spa yet advertised on Expedia and on billboard as having a spa. Unhelpful staff. No mention of a refund or partial when I approached them with the issues. Worse motel I have ever stayed in. DON'T STAY HERE
Leisure Family
2/10
Poor
23 Jun 2025
Rhys
Property isn’t as advertised. Arrived and they couldn’t find our booking straight away. It’s the middle of winter with heavy snow on the mountains and the only heating in the room was a small fan heater, would not meet housing standards for any form of accommodation. Property isn’t maintained, room is dark and cold. We had just arrived from Ohakune and to walk into the room we knew it wasn’t going to be warm enough for the temperatures it gets down to at night. Motel refused refund, lost out on money when we had to book elsewhere due to not wanting to get sick. Bathroom is the size of a closet. Overpriced for what you get. Would not recommend. Might have to approach Ministry of Business to get the refund under the Consumers Guarantee Act at this point.
Leisure Friends
2/10
Poor
22 Jun 2025
Sherliana
I have to say that I’m not enjoyed my time at Karaka Tree Motel.
1. I’m expecting there’s will be spa pool in each room. Apparently it’s not. This false advertisement is very disappointing and upsetting.
2. The room is cold. Only one works heater was provided.
3. There’s exposed electrical connector hanging on the tv. It’s not even secured make it even dangerous hazards. Especially when I’m travelling with my kids.
4. There’s a connecting room that not even been locked. It’s makes me feels unsafe.
Overall, I do not enjoyed my stay and will suggest others to think twice before staying in this motel. I do have some pictures to show the hazard
Leisure Family_with_children
6/10
Pleasant
20 Jun 2025
Kelly
Very dated. Heater didn't work so room was cold. Internet was not great which meant the smart tv kept buffering. We eventually switched tv off. Could hear everything from people upstairs. Uncomfortable beds. Wouldn't stay for longer than a night.
Leisure Partner
10/10
Exceptional
06 Jun 2025
Dwayne
Love the hige spa pools , would be nicer if they had a good clean everynow and again though
Leisure
6/10
Pleasant
27 May 2025
Sue
It appears the property has different owners than when i last stayed here. Cleaning needs to be upgraded. The area around the fridge was very dirty and dirty towels from previous guests were left on the floor in the dpa bath room in my unit. The tv didn't work alrhough the owner attempted to get it working, he gave up in the end. There were no easy chairs in the room and heating was s tiny fan heater. The general condition of the unit was dated and slightly run down but not too bad. The plant pot ashtray outside the room had not been cleaned out and on the morning i keft, the cleaner knocked on my door at 9.30 a.m. and asked how much longer i was going to be before i vacated. Having said all that, i would probably still stay here but would look at other options first.
Self
6/10
Pleasant
26 May 2025
Gregg
We got a good deal on this property. We have stayed here a number of times pre covid.
Accepting this is a budget motel, I was happy with the motel. TV set up was not great along with the internet and we couldn't get the microwave to work. The hot pool that fills in lightning speed off set the rest of it. Iwas very satisfied for the value for money. I think some of the other reviesw were a bit harsh for what you pay.

Leisure Partner
10/10
Exceptional
17 May 2025
Doug
I really liked the healthy retreat we have every time we visit the spa is awesome just same as debrets but in your room...
Didn't really have anything to say negative about my stay always good service ect
Leisure Partner
2/10
Poor
17 May 2025
Lyndell
this property needs to be shut down and totally renovated.
It was disgusting and not a bit like the photos suggested.
It was unsafe with light fittings dangling off walls heater not working holes in base of shower curtains in disrepair. The only reason we stayed was because it was late in the afternoon and we were too tired to look for an alternative it should not be on Expedia's listings, horrible place
Leisure Partner
6/10
Pleasant
25 Apr 2025
Verified traveler

A little cleaning would go along way!!

I checked in and gave cash but they could not provide me with a receipt, ended up having to pay by card and only got an eftpos receipt!!. No milk was given for our room. There was no spa for us to use either and no apology given. The beds were super comfy though and the rooms were very spacious, the sheets were also clean. The cleaning left alot to be desired, beside the fridge looked like it had not been cleaned for years, same with beside the shower and on top of a plug was thick in dirt! Was not impressed either at getting a knock on the door at 9.27 asking when we were checking out as checkout was between 9 and 10!!
Friends_and_family Family
2/10
Poor
13 Apr 2025
Mike
No Soap provided in the bathroom.
No face cloth or hand towel.
Room hadn't been cleaned of cobwebs around window catch's and windows were dirty.
Used shampoo packets and cobwebs down the side of the bathroom vanity.
Key provided to the room didn't work.
Some lights didn't work.
Adjoining room door didn't lock with the key provided and no way to lock it to keep my room isolated from someone else coming in if the other room got booked. Staff seemed indifferent to this issue.
No milk offered or provided.
No additional bedding if it got cold.
TV lost Wifi frequently.
Stayed 2 days, room not serviced after the first day - which I was expecting.
Check in was a joke, after 2pm (official time to check in) spent 20 minutes pushing the buzzer and calling out, 4 other people and a serviceman also waiting for attention at this time.
Very poor.
A little bit of effort from them could have changed this easily.
Leisure Self
8/10
Excellent
23 Feb 2025
Rex
Smoke detector was removed, Mineral bath was dirty, leaking tap in bathroom, low water pressure in shower, cigarette butts in container outside window, no milk given, general condition of unit was out-dated and needed a lot of maintenance
10/10
Exceptional
16 Jan 2025
John
Close to town
Leisure Friends
6/10
Pleasant
11 Jan 2025
Suzie
The manager was lovely and the bed was clean and comfortable but the shower was dirty and the bench in the kitchen was chipped plus there were spiders above two light switches and on the wall
4/10
Poor
11 Jan 2025
Janette
This place is not like the picture show in very need of repaint, curtains with rips and not even hung up holes and walls!
Leisure Self
4/10
Poor
08 Jan 2025
Graeme
Property needed a major tidy up with weeds and dead plants in pots etc. No SKY as advertised. Rooms very outdated and in need of repair. Cleaning left a lot to be desired. Also office still closed for checkout at 8.45am.
Leisure Partner
6/10
Pleasant
06 Jan 2025
Patricia
Clean, comfortable, quiet reasonably close to town.
Leisure Friends
4/10
Poor
05 Jan 2025
Bella
Very old and run down. Dusty and bathroom not clean. No milk provided even when advised they would drop it off. Tv wouldnt work. Jug had to have the switch held to boil. Extra pillows where gross(glad we had our own)
Glad we were only one night. Will not be returning
Leisure Partner
2/10
Poor
30 Dec 2024
Matthew

Shocking stay

Upon arrival to our room, the first thing we noticed was the used towels on the floor in the spa room covered in hair. Next we noticed stalks of cherries and strawberries ends left next to the spa, the spa was not clean. All doors were damaged or had been smashed, the door lock was fiddly to secure. The mirrors were dirty and had not been cleaned. There were ‘white mark’ stains on the couch, the tv did not have Sky as it was advertised. The kitchenette doors did not close (and half were missing) and kitchen was dirty. Bathroom was gross, floor had grime and there was mould on the ceiling and bits of toilet paper left on the floor. The light fixing/vent was completely exposed with cobwebs and dirty hanging. There was no toilet paper in the holder. After bringing the ‘dirty towels’ to the staffs attention it seemed there was no care, although they were removed. The room was out dated, and there was no effort taken to improve or actually clean anything. We didn’t spend anytime in the room, and left earlier than expected.
Partner
10/10
Exceptional
16 Dec 2024
Harjeet Singh
Totally worth it.
2/10
Poor
26 Nov 2024
Angela
the room smelt very musty, it was run down, the kitchen sink tap was almost coming off at the base, the teatowel and cloth was dirty, all the cutley, dishes and cooking gear was filty, repairs in the showeroom were unfinished, curtains in the second room were coming off ...fire alarm was beeping all night, TV would not go.....no milk etc etc
the manager was a lovely man who had only been there 2 months. he was the only good thing.
Leisure Family
2/10
Poor
17 Nov 2024
Michelle
Nothing positive about this hotel - except it’s cheap. Such a shame as it was good once. Just been let go….
Leisure Friends
8/10
Excellent
08 Oct 2024
Helena
Overall a decent property to stay for its price. Just a bit run down with broken door handle and leaky room stain otherwise good. Staff are friendly and courteous.
Leisure Family_with_children
10/10
Exceptional
07 Oct 2024
P

Cheap and Tired

A cheap place to stay, but tired and quite run down.
Partner
10/10
Exceptional
05 Jan 2022
Dani
Excellent service by the staff. Called me before i arrived and had my room and parking sorted ready for my arrival.
Leisure Family_with_children
10/10
Exceptional
29 Jul 2021
Verified traveler
Lake across the road, easy access to town, mineral pool to soak in.
Business Self
6/10
Pleasant
20 Jun 2021
Verified traveler
Spa was great, soap dispenser should be checked and does need a bit of TLC
Leisure Partner
4/10
Poor
13 Jun 2021
Verified traveler
The mineral pool is great but you can't get into the shower if you are on crutches and the whole place is a bit threadbear
Leisure Partner
8/10
Excellent
07 Jun 2021
Verified traveler
Our ferry was delayed so wasnt going to make it back to Taupo in time to check in by 8pm. Rang reception to let them know and they had our room ready with the heater on for us when we got there at 9.30pm. We were really impressed.
Leisure Partner
6/10
Pleasant
31 May 2021
Verified traveler
Clean motel with helpful, friendly staff. Room was quite dated though and the heating/ventilation could do with upgrading.
Leisure Partner
8/10
Excellent
15 Jan 2021
Verified traveler
Very basic facilities. But we love the deep mineral spa pool..so always stay here.
Leisure Partner
6/10
Pleasant
14 Oct 2020
Verified traveler

tM dtay

Contactless check-in and out felt impersonal and distant...but I guess that was the purpose. KTM is getting dated and tired, but nice to have a soak.
Business
6/10
Pleasant
05 Jul 2020
Bobby
No stove., toilets old ,shower doors not working properly.
Leisure Family
8/10
Excellent
08 Jan 2020
Helen

An old favourite

A budget motel that has become a bit aged, but still good value for money. We really enjoy the private mineral pool. It is located handily to the lake and to the township.
Partner
10/10
Exceptional
03 Jan 2020
Verified traveler
Staff at check-in was fab. Down to Earth and excellent customer service. Nice mineral pools. Rooms better then reviews. Downfall is housekeeping only provide a clean towels. Don’t take the rubbish etc, don’t service the rooms just pop a towel on the bed. Motel kitty is a absolute cutie and a bonus though :)
Leisure Partner
10/10
Exceptional
27 Dec 2019
Mijo
Great place:)
Friends_and_family Friends
10/10
Exceptional
23 Dec 2019
Verified traveler
Excellent location. Good value
Very good. Very quiet
Friends_and_family Partner
4/10
Poor
06 Dec 2019
Verified traveler
Room was in poor condition needing a ceiling paint and wall touch up. The bench had the top falling off and lights needed replacing. The TV would only work on 1 channel.
Business_and_leisure Family
4/10
Poor
30 Nov 2019
Verified traveler
Close to Taupo and like
I have nothing more to say
Leisure Family
10/10
Exceptional
20 Oct 2019
Verified traveler
Almost impossible to get the shower at right temperture [room 14] NEEDS repacement mixer
Friends_and_family Family
6/10
Pleasant
01 Oct 2019
Verified traveler
We have stayed at this hotel in the past and have always found it clean, tidying and inviting. Sadly, this wasn’t the case this time. The bed had strands of hair through it, the linen was quite worn and the general look of the room was quite tired. I hope it gets a splash of refresh before Summer kicks in. It’s in a prime spot.
Leisure Family
8/10
Excellent
31 Aug 2019
Verified traveler
Awesome motel clean tidy and comfortable staff pleasant at check in and when we checked out
Leisure Family
6/10
Pleasant
17 Jul 2019
Verified traveler
Nil of note to report. Good location by the lake though
Business
4/10
Poor
30 Jun 2019
Verified traveler
This property is very run down with broken fittings and dirty windows. We actually chose not to stay once we arrived and saw it.
Friends_and_family Partner
4/10
Poor
28 Jun 2019
Verified traveler
Mineral spa pool was good but showing its age
Internet not working, unable to log on
Leisure Self
6/10
Pleasant
08 Jun 2019
Verified traveler
The pumbing needs to be upgraded.Relace shower mixer, sink taps and kitchennette top. Wi fi and room panel heater not working. Cannot provide milk for coffee daily.
Partner
2/10
Poor
23 May 2019
Verified traveler
unclean power point's falling of wall Wi-Fi not working t.v. not working spa brokem down
place absolutely disgusting
Leisure Partner
8/10
Excellent
23 May 2019
Verified traveler
Nice comfortable beds and nice and spacious and clean. Lighting at entranceway to motel at night could be improved.
Friends_and_family Partner
10/10
Exceptional
20 May 2019
Verified traveler
Nice location. Excellent room for the rating / price point. Friendly and helpful staff. I would happily stay there again.
Friends_and_family Friends
10/10
Exceptional
19 May 2019
Verified traveler
A relaxing and peaceful stay. Lovely service and the hot mineral pool is fantastic.. I stay here ofetrn for work and it sets me up for a big day the next day!
Business
6/10
Pleasant
09 May 2019
Verified traveler
Easy to find. Good service. Property very tired. Price reflects condition.
Friends_and_family Family
6/10
Pleasant
28 Apr 2019
Verified traveler
Property is a 1970-80s style motel in it's heyday was very good but it is now showing it's age . Facilities were clean and serviceable . Lacked a couple of lounge type chairs bed was comfortable and room was quiet.
Manager was helpful and obliging .
Leisure Partner
6/10
Pleasant
27 Apr 2019
Louisa

Okay at low cost

Motel is in need of a renovation. Tired room that Disney seem clean. Sagging hard bed. Noise between units with TV etc.
4/10
Poor
22 Apr 2019
Verified traveler
Wifi did not work.. tv broken. Carpet disgusting..
Leisure Partner
6/10
Pleasant
07 Apr 2019
John
It was tired, I used to stay their in the late 80's, early 90's and the decor has not been updated. Needs a refurbishment.
Friends_and_family Partner
8/10
Excellent
25 Mar 2019
Verified traveler
The spa was great. The depth of the steps to get in was too high for an older person


We would have liked wi e glasses
Leisure Partner
8/10
Excellent
06 Feb 2019
Verified traveler
Easy hotel to get to from Napier highway. Room was presented well and warm
4/10
Poor
19 Jan 2019
Verified traveler
Definitely not value for money!! The couch was ripped, net curtain torn, carpet lifting, fridge was so noisy we unplugged it a 2am to get some sleep along with numerous other things. The cleaning left something to be desired. Having a spa does not make up for the disrepair of the rooms.
On leaving I spoke with the manager who said they were just settling into the job and realise it has been neglected and after the busy period is over will start to tidy the units up!
I was surprised that it was fairly quiet considering how close the motorway is.
Would not stay again unless updated.
8/10
Excellent
12 Dec 2018
Johanna
Service here is always great. Just a little out of the main shops so nice and quiet. Travelling for work and has everything you need. The spa is a great plus after long days of driving.
8/10
Excellent
20 Nov 2018
Mike
Nice location, and great soaking tubs
4/10
Poor
07 Nov 2018
Phillip
Wifi only worked sporadically and couldn't be fixed.
Useless if you need to work.
8/10
Excellent
22 Oct 2018
Christine

Clean and comfortable

Nice motel that is clean and comfortable. Some of it is looking a bit old and worn, but I understand the new owners are in the process of sprucing it up.
Family
8/10
Excellent
09 Oct 2018
Verified traveler
Rooms are a bit tired, but the new owners plan to remedy that, the spa pool was awesome!
8/10
Excellent
04 Oct 2018
grant

all good

good price for good location motel. excellent stay.
10/10
Exceptional
27 Sep 2018
Mary
Very spacious and wRm and cosy motel. The mineral pool was an added bonus. Very helpful staff.
4/10
Poor
03 Sep 2018
TheClan

Worst Bed ever - Dirty room to boot

Checked in and felt good talking to the chap but after the first night we wanted to leave. The bed was so hard I actually slept on the floor the second night as it was nicer. The dishes were dirty and the Milk I was given was not dated and had a weird taste to it (they filled small glass bottles with milk so was not factory packaged). You have been warned!!
10/10
Exceptional
21 Aug 2018
Pip
Great spot and size for travelling with 3 teenage boys!..very spacious..well set up..mineral pool awesome!!
8/10
Excellent
18 Aug 2018
Helen R
An older motel complex with new owners who are working hard to upgrade. Been recently painted etc. Still some minor things to be refurbished. Love the mineral pool with our unit. Situated a way from CBD .
Partner
10/10
Exceptional
31 Jul 2018
Rachel

Good location

It was great..not a single fault my kids enjoyed it and we really loved the thermal spa :) will be back next time were in taupo
8/10
Excellent
29 Jul 2018
Verified traveler
Good for just staying one night. Love the spa pool. A bit out-dated but clean.
8/10
Excellent
27 Jul 2018
DavidB

A thermal bath to die for

Had to win the award for the largest thermal spa bath, we had an upstairs room so the rear bedroom had been converted to a spa bath only room. With a large hot private spa it was not hard to relax.
8/10
Excellent
26 Jun 2018
Nay
Second time I’ve stayed here and over all can’t fault it. Staff are lovely & very friendly. Planning another trip in November and will hopefully stay here again. Only thing was the soap dispenser in shower was empty, which isn’t a major. Very great value for price, thank you :)
8/10
Excellent
21 Apr 2018
Verified traveler

Warm spa pool in your room

The host was very helpful. This was a very spacious room for our family to stay in. The big spa pool in the back yard was great for the colder afternoon/evenings. The wifi was not working at all while we were there, but the having Sky movies was a bonus for the family.
10/10
Exceptional
08 Apr 2018
Verified traveler

Nice big room. Loved the plunge pool

Great start being greeted by a friendly face. Nice quiet spacious room. Plunge pool was a brilliant bonus
8/10
Excellent
30 Mar 2018
Rob

Just what we needed ...

Really nice welcome and local advice given. A great place to stay between Hamilton and Napier.
8/10
Excellent
19 Mar 2018
Selwyn & Cath

Very good accommodation at reasonable rate.

Room was very light at night due to a bright outside light. Black-out curtains would help.
8/10
Excellent
15 Mar 2018
Iain

Spa bath luxury

We had a good one night at Karaka Tree Motel, and particularly enjoyed the private spa bath in the unit. Motel staff were very friendly and helpful, and check-in and check-out were very easy. Thank you.
10/10
Exceptional
02 Mar 2018
Stevie-Lea
Great Stay. Great staff. Very accodating for needs
8/10
Excellent
12 Feb 2018
Verified traveler
The location was good. The in room mineral spa was great. I would have liked having air conditioning but it was still a nice place. The bed was comfortable.
The staff was very courteous and friendly.
The room itself was quite large and it was nice to be able to do our laundry while we were there.
8/10
Excellent
09 Feb 2018
Verified traveler

close to lake (across road); obliging hosts

stayed two nights. Prepared to organise a taxi for me; friendly; clean unit
10/10
Exceptional
28 Jan 2018
rosalind judith

Ex location for our situation which was my 75 th

So handy to our dear family and all the activities that they were wishing to do.
Family
10/10
Exceptional
10 Dec 2017
Paula

Great hospitality

Loved the mineral spa, what a delight !! The staff were so friendly and accommodating. whilst on the older side, the rooms are lovey and large and everything was provided for.
8/10
Excellent
25 Oct 2017
chris

Motel great close to the lake.

Requires transport to any shopping or eating facilities
Partner

Location & surroundings

Karaka Tree Motel
Lake Terrace, 216, Taupo, New Zealand

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Karaka Tree Motel

14 hotel photos