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Taupo DeBretts Spa Resort

Central Plateau - Taupo · New Zealand

76 Napier Taupo Road. SH 5, 76 76View location

8.8/10Excellent1,001 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.8/108.8
Condition8.6/108.6
Location8.6/108.6
Neighborhood9.0/109.0
Value8.4/108.4
Amenities8.8/108.8
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Taupo DeBretts Spa Resort

Taupo DeBretts Spa Resort offers a pleasant stay in the popular Hilltop area. Guests enjoy free Wi-Fi, a gift shop, and wheelchair-accessible facilities. Comfortable rooms feature amenities like LCD/plasma TVs, carpeting, and complimentary instant coffee. Recreational facilities include a water park, hot spring bath, and indoor/outdoor pools.

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With a stay at Taupo DeBretts Spa Resort in Taupō (Hilltop), you'll be within a 5-minute drive of Lake Taupō and Taupō Hot Springs. This family-friendly holiday park is 0.6 mi (1 km) from Waipahihi Botanical Gardens and 0.9 mi (1.4 km) from Wairakei Geothermal Power Station.

Make yourself at home in one of the 42 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Featured amenities include a computer station, multilingual staff, and luggage storage.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Childcare

Check-in and check-out

Check-in from 2:00 PM
Check-in until 8:30 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Noise-free rooms not guaranteed Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the holiday park prior to arrival, using the contact information on the booking confirmation.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open daily from 7:30 AM - 8:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Guests are charged a fee to access the hot springs.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number 9429034002216
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: NZD 20.00 per person (roundtrip)
    • Rollaway bed fee: NZD 25.0 per day
    • Pool fee: NZD 14 per person per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

    Chinese (Mandarin)

    Romanian

Nearby attractions

Taupō Hot Springs 0.1 km / 0.1 mi
Waipahihi Botanical Gardens 0.9 km / 0.6 mi
Wairakei Geothermal Power Station 1.4 km / 0.9 mi
Lake Taupō 2.4 km / 1.5 mi
Three Mile Bay 2.9 km / 1.8 mi
A.C. Baths 4 km / 2.5 mi
Taupō i-SITE Visitor Information Centre 4.2 km / 2.6 mi
Taupō Marina and Boat Ramp 4.2 km / 2.6 mi
Waikato River 4.3 km / 2.6 mi
Spa Thermal Park 4.3 km / 2.7 mi
Taupō Museum and Art Gallery 4.3 km / 2.7 mi
Golf Club Taupō 4.6 km / 2.9 mi
Four Mile Bay 4.8 km / 3 mi
Five Mile Bay 5.3 km / 3.3 mi
The Landing Lake Taupō 6.8 km / 4.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wheelchair-accessible
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • 24-hour securityExtra charge
  • Lift accessExtra charge
  • GardenExtra charge
Show 14 more facilities & services
  • Luggage roomExtra charge
  • BBQ facilities
  • Grill/BBQ
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Outdoor freshwater pool
  • Children playground
  • Game roomExtra charge
  • Hot tubExtra charge
  • Massage
  • Spa centreExtra charge
  • Non-smoking establishment
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Cabin WITH SHARED BATHROOMCabin • WITH SHARED BATHROOMCAB.FH

    Photos are not available for this room type.

    Taupo DeBretts Spa Resort

    Cabin WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–10 • Adults: max. 10 • Children: max. 6
    Room type
    Cabin
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: CAB.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • CHALET DELUXE THREE BEDROOMCHALET • DELUXE THREE BEDROOMCHA.B3-DX

    Photos are not available for this room type.

    Taupo DeBretts Spa Resort

    CHALET DELUXE THREE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 6–10 • Adults: max. 10 • Children: max. 6
    Room type
    CHALET
    View / characteristic
    DELUXE THREE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: CHA.B3-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • CHALET TWO BEDROOMSCHALET • TWO BEDROOMSCHA.B2

    Photos are not available for this room type.

    Taupo DeBretts Spa Resort

    CHALET TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 6–10 • Adults: max. 10 • Children: max. 6
    Room type
    CHALET
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: CHA.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Cabin BASICCabin • BASICCAB.Z1

    Photos are not available for this room type.

    Taupo DeBretts Spa Resort

    Cabin BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–10 • Adults: max. 10 • Children: max. 6
    Room type
    Cabin
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: CAB.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Taupo DeBretts Spa Resort

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • LODGE SUPERIORLODGE • SUPERIORLOD.SU

    Photos are not available for this room type.

    Taupo DeBretts Spa Resort

    LODGE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    LODGE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: LOD.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDROOMSSINGLE • TWO BEDROOMSSGL.B2

    Photos are not available for this room type.

    Taupo DeBretts Spa Resort

    SINGLE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • LODGE DELUXELODGE • DELUXELOD.DX

    Photos are not available for this room type.

    Taupo DeBretts Spa Resort

    LODGE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    LODGE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: LOD.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • LODGE TWO BEDROOMSLODGE • TWO BEDROOMSLOD.B2

    Photos are not available for this room type.

    Taupo DeBretts Spa Resort

    LODGE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    LODGE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: LOD.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • CHALET STANDARDCHALET • STANDARDCHA.ST

    Photos are not available for this room type.

    Taupo DeBretts Spa Resort

    CHALET STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 6–10 • Adults: max. 10 • Children: max. 6
    Room type
    CHALET
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: CHA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA LAKE VIEWVILLA • LAKE VIEWVIL.LK

    Photos are not available for this room type.

    Taupo DeBretts Spa Resort

    VILLA LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDROOMRoom • ONE BEDROOMROO.B1

    Photos are not available for this room type.

    Taupo DeBretts Spa Resort

    Room ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Taupo DeBretts Spa Resort

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Cabin TWO BEDROOMSCabin • TWO BEDROOMSCAB.B2

    Photos are not available for this room type.

    Taupo DeBretts Spa Resort

    Cabin TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–10 • Adults: max. 10 • Children: max. 6
    Room type
    Cabin
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: CAB.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Taupo DeBretts Spa Resort

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Cabin STANDARDCabin • STANDARDCAB.ST

    Photos are not available for this room type.

    Taupo DeBretts Spa Resort

    Cabin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–10 • Adults: max. 10 • Children: max. 6
    Room type
    Cabin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: CAB.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Taupo DeBretts Spa Resort

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO SUPERIORSTUDIO • SUPERIORSTU.SU

    Photos are not available for this room type.

    Taupo DeBretts Spa Resort

    STUDIO SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Taupo DeBretts Spa Resort

8.8
Excellent
1,001 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.6 /10
Location
8.6 /10
Neighborhood
9.0 /10
Value
8.4 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
02 Aug 2026
Chelsea
Great experience staff are very catering had a great experience .
10/10
Exceptional
01 Aug 2026
Joanne
Good location
10/10
Exceptional
25 Jul 2026
Fahad
Awesome
10/10
Exceptional
24 Jul 2026
Zorik
I liked everything
8/10
Excellent
21 Jul 2026
Shafin
The swimming pools
Family_with_children
10/10
Exceptional
13 Jul 2026
Kushla
Always a great stay. Friendly staff, beautiful view from our room and the room itself was clean, and spacious, and amazing hotpools. Will be back.
The only thing to note was the double bed was quite firm - we stayed in the lake view 2 bedroom villa.
Family_with_children
10/10
Exceptional
12 Jul 2026
Sarah
Great place to stay with family. Lots of things to do and the pools are loads of fun too. Great staff as wellz
Friends_and_family Family
10/10
Exceptional
12 Jul 2026
Greg
A very enjoyable family stay. Welcoming staff and facilities were presented in clean and tidy condition. The room was warm and the hot pools even warmer. Definitely will book again
Family_with_children
8/10
Excellent
11 Jul 2026
Ruzzell Keith
Fix the cook top
Family_with_children
8/10
Excellent
04 Jul 2026
xiao
Heaters were broken. It was a bit cold
Family_with_children
8/10
Excellent
03 Jul 2026
JIJO
.
Family_with_children
2/10
Poor
23 Jun 2026
Valentina
Staff at the pool was horrible at the reception. We will never come back!!!
Family_with_children
10/10
Exceptional
23 Jun 2026
William
Pillows and bed where very comfortable, the whole experience was excellent.
Family_with_children
8/10
Excellent
20 Jun 2026
Shaun
Staff
Self
10/10
Exceptional
17 Jun 2026
Shimal
The room was neat and clean
We were family of 3 (2 adults and 1 child 2yr)
We all enjoyed the pool and stay
Family_with_children
10/10
Exceptional
14 Jun 2026
Naomi
Was a beautiful stay just wish the kids pools were working
10/10
Exceptional
02 Jun 2026
DYLAN
Fantastic place to stay in Taupō. We booked a basic cabin but were given a cabin with a mini kitchen and lots of extra space. Having a kettle, microwave, sink etc was very helpful and contributed to a comfortable stay. We were also given a small bottle of milk for teas and coffees in the room. The cabin was cosy, warm, and very close to the shared bathroom facilities. The facilities at this resort were spotless, spacious and there were an abundance of showers and toilets.

The thermal baths were also great and guests staying at the resort can enter at a reduced price.

I would highly recommend this place and would stay again in the future!
Partner
10/10
Exceptional
21 May 2026
Marilyn
Room was clean and had everything we needed for the night.
Family
10/10
Exceptional
13 May 2026
Sonia
Very clean and comfortable rooms, had all we needed for cooking, impressed that a washing machine was in the bathroom too
Partner
10/10
Exceptional
28 Apr 2026
Maria
Clean room, great staff. Lovely pools. Great location.
6/10
Pleasant
27 Apr 2026
Farisha
Not as expected but was ok as we only stayed for a night.
Family_with_children
8/10
Excellent
27 Apr 2026
stephanie
Nicely kept grounds and clean house. The use of the hot pools is an additional cost $45 per family per day, which we didn’t realise!
Overall worth the stay, but on the expensive side!
Family_with_children
6/10
Pleasant
11 Apr 2026
Alana
Lots of space in the room (we were in 6A) - only issue was it was a connected room and most people only stayed one night so were up super early crashing around in the morning(could easily hear talking and the tv through the wall). Shower was very weak, beds were fine though the single in the kids room was well past it. Kitchen amenities were good and clean. Parking was a little tight but doable. Good stay but very pricey for what it is.
Friends_and_family Family
10/10
Exceptional
09 Apr 2026
Wendy
Yes and yes
Family_with_children
6/10
Pleasant
06 Apr 2026
david
The property is tired and dated. While it was relatively clean given age and state of buildings, there was very little upkeep to the grounds and gardens around the property and directly outside the unit. For example, the outdoor furniture was covered in dust - just plain dirty and with bird poop on the surface. There was rubbish in the little sad garden strip between the patio and the sad lawn that featured a pile of dog poop more or less straight in front of the step onto the lawn. Spider webs and dried leaf matter piles around the corners inside and out confirmed opinion of neglect. The we come to the pools themselves. Tired. Dated. Uninspiring surroundings and everything just feels past the used by date. I remember the heydays of the 1980's and it feels like nothing has happened on the upgrades and modernisation front since. Very disappointed overall and won't choose to stay again. The staff were pleasant and helpful but it felt bare minimum. There are much better options for accommodation and mineral pools in Taupo.
Friends_and_family Family
2/10
Poor
04 Apr 2026
Renee
Mouldy and smelt
Very messy
Curtains and bed all ripped
Family_with_children
10/10
Exceptional
02 Apr 2026
Kim
The place could use some updates but was able to accommodate our large party. Nice location and easy check in and out process with very friendly staff.
Family_with_children
6/10
Pleasant
31 Mar 2026
Matthew
Bright lights shone into our room window all night made it very difficult to sleep.
Partner
10/10
Exceptional
31 Mar 2026
BART
If the Hilton is not within your budget, the bungalows/cottages (equipped with fridge and coffee-making facility) on this campground next door could well be an excellent alternative for you. As one may expect, the bathroom facilities are shared, but well-heated and very clean. (These are strictly available to guests only with a security code) There is a common kitchen too. The famous hot springs are a 2-minute walk down the hill. Free wifi.
Self
10/10
Exceptional
28 Mar 2026
Lee
Nice friendly welcome and quick check in, beautiful place with 10 mins drive to town,with activities around area.
Friends_and_family Family
10/10
Exceptional
23 Mar 2026
Denise
Parking was easy, the room and adjoining bathroom were very clean.
Family_with_children
10/10
Exceptional
15 Mar 2026
Rowan
The rooms were large and clean. It was good to be able to drive the van to the door of our accommodation as we were a group of seniors.
Had a nice dinner at the Hilton Bistro Lago restaurant which was next door.
Didn't have time to go to the pools.
8/10
Excellent
14 Mar 2026
Graham
Yes
6/10
Pleasant
08 Mar 2026
Richard
The accommodation is tired and run dow
6/10
Pleasant
06 Mar 2026
Graham
Did not use
10/10
Exceptional
15 Feb 2026
HARMONY
We love visiting these spa pools every time we visit Taupo. So staying at the resort was an easy choice. Easy check in and out, quick walk to the pools and back. Room is clean, wifi's good. Enough space to park directly outside of the room. We've also stayed at the Hilton next door which has a fab pool. This is a great alternative if you want to save a it of cash.
Leisure Family
10/10
Exceptional
14 Feb 2026
Steven
What if “nothing” stood out! Poorly designed surveys that require answers that don’t exist skew the results rendering the survey meaningless!
Partner
8/10
Excellent
08 Feb 2026
Jason
The staff where fan tastic. The young lady at reception, with the pools, amazing. Really appreciate the info and the recommendations of our amazing experience at Taupo. The receptionist at DeBretts, awesome, very welcoming, friendly, and approachable.
We'll be back
Business_and_leisure Family_with_children
6/10
Pleasant
07 Feb 2026
Vipul
Rooms could be improved.
10/10
Exceptional
29 Jan 2026
Simon
The chalet was perfect for our family and well appointed with kitchen and own bathroom. Staff were really friendly and helpful.
We enjoyed our stay.
Friends_and_family Family
10/10
Exceptional
28 Jan 2026
Nelson
Clean room staff was good and amenities was also good
Leisure Family_with_children
8/10
Excellent
28 Jan 2026
Tammy
Clean room
Leisure Family
10/10
Exceptional
24 Jan 2026
Rossana
Room was great
Leisure Family
8/10
Excellent
21 Jan 2026
Kevin
Room was clean tidy and comfortable.
The staff throughout the complex were extremely friendly and helpful even apologising for the dreadful weather.
Leisure Self
8/10
Excellent
15 Jan 2026
Erin
Accommodation was clean & tidy, Spacious with a full sized fridge & kitchen
Ladies at Reception were super friendly & helpful
Friends_and_family Family
8/10
Excellent
13 Jan 2026
PJ
The chalet we booked was nice and roomy and well equipped for our family group. Loved being able to walk down to the hot pools. Staff very helpful.
Friends_and_family Family
10/10
Exceptional
11 Jan 2026
Shaidatul Khamdi
Marvelous!
Leisure Family
8/10
Excellent
09 Jan 2026
Roger
The cabin we booked was perfectly tidy, comfortable and had everything we needed. I thought the toilets and shower block were the standout. Lovely and clean and warm showers. Great for a campground.
Leisure Family
8/10
Excellent
09 Jan 2026
Robin
The main appeal here is proximity to the spa pools (and slides for the kids). The rooms were comfy too with a good fridge and kettle.
Leisure Partner
2/10
Poor
05 Jan 2026
Diana
Rooms are tired and dated with pots pans on their last legs. Our oven “cladding” was held together with green tape. Built-up grime is a feature. Staff, except for room service, were mostly surly and disinterested.
Friends_and_family Family
10/10
Exceptional
30 Dec 2025
Susie
Clean, hot pool
6/10
Pleasant
29 Dec 2025
Jennifer
Cabin was very cramped and in need of an update. Bedding looked like it was from the 80s. Sleeps 4 but only has seating for 2. Shower cubicle so small, we weren’t able to shower our small children.

Even with discount for staying there, access to the hot pools was going to cost our small family over $50 - we didn’t bother as pools only open for a few more hours so not worth it.

The cabin was clean and facilities at the campground great. Kids loved the bouncing pad and playground.

Location was great as this was a stop over on our longer road trip, good to be able to get off and on the bypass easily without needing to go into town
Leisure Family_with_children
10/10
Exceptional
12 Dec 2025
Katrina
Clean Cabin. Main bed was comfy but the bunk bed mattress was very thin. The pool and mineral spa area was amazing and just what we needed after a long day of driving. Staff were very friendly, especially the blonde lady this morning who gave me some great tips for places to see along our next days journey.
Leisure Family
2/10
Poor
04 Dec 2025
Stefanie
So upon arrival to Cabin 12 we were greeted with what looked like a well presented cabin. When inside we notice that a screw is poking out of the drawers ( the sharp end). We had children with us so we had to try and take the screw out to prevent anyone getting scratched.
The door to the main bedroom was missing and instead there was a raised piece of broken plastic on the floor which had to be avoided.

We noticed at this point a couple of cockroaches, which we thought was normal for a campsite as we have come across some on our travels.
So we proceeded to enjoy the pool activities which we had a fantastic time in the pool area.

Back to the cabin we encountered another couple of cockroaches but again tried not to let it get in the way.
Until later in the evening it got worse..... Alot worse. As soon as the sun went down it was like they came out with vengeance. Now we've stayed in a lot of places and come across the odd one here and there but this cabin had loads. They were running up on the chairs we were sitting on. Running on the fridge, the counter tops. On the walls of where the bunk beds are.

At this point the reception was closed so we called out of hours. Granted due to the time it was, there wasn't alot that could be done. Or could there? surely there should be some sort of contingency for properties where an issue arises. We were handed a spray (which I wasn't going to use with children in the cabin). This looks like an infestation not the odd one.
Leisure Family_with_children
10/10
Exceptional
27 Nov 2025
Mohamad
Good
Leisure Family
8/10
Excellent
25 Nov 2025
Paula
Rom was clean, secluded, very quiet. Staff was friendly. Overall a nice place to stay.
Friends_and_family Friends
10/10
Exceptional
14 Nov 2025
Rob
Staff were amazing. Place was great.
Leisure Family_with_children
8/10
Excellent
11 Nov 2025
kendyl
Simplistic accommodation. Quiet and comfortable in the superior chalets. Could do with a heated towel rail and a working hairdryer.
Leisure Family_with_children
8/10
Excellent
09 Nov 2025
Jaime
Great location
Leisure Family_with_children
10/10
Exceptional
05 Nov 2025
Jamie
We loved our stay the rooms were very nice, we had a lot of nature surrounding us and just felt so relaxing. The hot pools were great to enjoy in the afternoons as well. We will definitely stay again and next time bring our extended family.
Leisure Family_with_children
10/10
Exceptional
04 Nov 2025
Alison
The room and facilities were excellent. Very efficient. Will stay again
6/10
Pleasant
02 Nov 2025
Karina
We stay in a cabin which supplied 3 cups, 3 drinking glasses, 3 wine glasses which is great however although there was 3 knives, forks and spoons I just could not get my head around that there were no plates! I asked at the reception and they said because it does not have a kitchenette there is no plates. The shared kitchen had nothing supplied either and I dont recall this was mentioned anywhere when I booked.
Leisure Partner
10/10
Exceptional
29 Oct 2025
Lloyd
We were very happy with the night we stayed clean room and comfortable bed
Leisure Partner
6/10
Pleasant
28 Oct 2025
Jeannine
The staff was friendly
Leisure Partner
8/10
Excellent
23 Oct 2025
Nicole
Room was basic but clean and tidy for a one night stop over ! Baths were good but do need alittle updating in the back pools and slides very old would not allow my kid on slides .
4/10
Poor
19 Oct 2025
Toni

Black mould on blinds

Blinds in room had black mould in motel 7. Received a disabled room which we did not book. If you have disabled rooms you need to advise customers of this.
Mould on bathroom window frames but I can forgive this as it is a high humidity area.
Friends_and_family Family
8/10
Excellent
12 Oct 2025
Karen
Good staff 8
10/10
Exceptional
28 Sep 2025
Sarah
Lovely experience
Leisure Family
10/10
Exceptional
28 Sep 2025
Tang
Good stay for the kids.
8/10
Excellent
26 Sep 2025
Gina
Great location and facilities. Nice clean spacious rooms. Friendly and helpful staff. We also loved the hot pools and kids loved the hydro slides!
Leisure Family_with_children
10/10
Exceptional
13 Sep 2025
Kim
Loved the pool.
Leisure Family
10/10
Exceptional
12 Sep 2025
Laurence
Practical tidy, modern facilities
10/10
Exceptional
01 Sep 2025
chao
Very nice place
Leisure
10/10
Exceptional
20 Aug 2025
Sangeeta
Overall it was beautiful stay. An army of ants were seen crawling in the corners and some stove tops were not working. But an amazing place.
Leisure Family_with_children
6/10
Pleasant
18 Aug 2025
Kerry
We love De Bretts, but the finishing touches were missing this time. We paid $960 for 3 nights, the room wasn't serviced for 3 days, dishwasher liquid not supplied, service requests not followed up. Hot pool renovation is awesome and very cool for kids.
Leisure Family_with_children
8/10
Excellent
10 Aug 2025
Xin
It would be better if blankets could be provided.
Leisure Family
4/10
Poor
05 Aug 2025
Glenys
I didn't like to facts that toilets and showers were Unisex
6/10
Pleasant
03 Aug 2025
Kennith
The unit was great and clean, and conveniently placed.
No rubbish bags replaced after taken away.
Very dissapointed the pools were closed during our stay.
10/10
Exceptional
31 Jul 2025
Joyce
Pools are amazing
10/10
Exceptional
17 Jul 2025
Tyson
The view of the lake was awesome and when the sky was clear you could see Mt ruapehu from our lodging. The heated floor was a bonus for the winter chill and the beds were nice and soft. Town was down the road and family activities were close by. Was an amazing time for me and my family.
Leisure Family_with_children
10/10
Exceptional
15 Jul 2025
Miyuru
It’s a good property for a family stay and having a hot water park is an additional discount.
Leisure Family_with_children
10/10
Exceptional
08 Jul 2025
Navin
On call manager was really helpful
8/10
Excellent
06 Jul 2025
Gavin
Kids liked the hotpools
10/10
Exceptional
04 Jul 2025
Stephen
Thanks for our stay. Our room was exactly what we needed. Also close to showers and really quiet
Leisure Family_with_children
8/10
Excellent
04 Jul 2025
Julie
Super convenient location near hot pools. We booked the cheapest cabin (without bathroom). It was perfectly located between reception and the amenities block, so everything was close. The check in staff was friendly and helpful. The room had a fantastic heat pump that kept the room lovely and warm on a cold night. The curtains blocked out the light really well.

The only the negative - and the reason I won’t stay again - is because this room had zero sound proofing with the adjoining unit. We could hear word-for-word our neighbour’s phone conversation and TV when we went to bed, and were woken at 5.45am when she spent an hour thudding about 3,000 steps around the room, opening and shutting drawers and doors. Even our drink bottle sitting on the table was rattling when she walked around. I’m a light sleeper and I needed a decent sleep before doing a 3 hour drive, so the lack of soundproofing ruined an otherwise great stay.
Leisure Family
8/10
Excellent
01 Jul 2025
Kirsty
Great having the hot pools close by, but not invkuded in room rate.
Leisure Family
8/10
Excellent
30 Jun 2025
lorraine
I booked a basic cabin for myself and it had more than I thought it would, just right for me
Leisure Self
10/10
Exceptional
30 Jun 2025
Michelle
Great view. Lovely staff!
Leisure Family
10/10
Exceptional
29 Jun 2025
Iuliia
Excellent
Leisure Family_with_children
8/10
Excellent
22 Jun 2025
Wendy
Great cabin, clean, warm with good kitchenette and very close to the bathroom. Bathroom was of excellent standard, modern, underfloor heating, very clean.
Leisure Family
10/10
Exceptional
08 Jun 2025
Wayne
Myself (Dad) and Ms 7 were here for a weekend with our extended family staying at 2 other cabins and the walking distance was perfect for the kids to be able to go between and to go to the playground together. It was clean, tidy and most of all WARM!
The staff were great. Will definitely be back!!
Leisure Family
10/10
Exceptional
07 Jun 2025
Estelle
Very comfy beds. Great price
Leisure Family
8/10
Excellent
27 May 2025
Hamish
Was a issue around the Expedia deal but was resolved with the hotel staff
Leisure Partner
10/10
Exceptional
15 May 2025
Sara
We stayed 2 nights & enjoyed the pool area, as well. Great spot!
Leisure Family
10/10
Exceptional
12 May 2025
Korina
Enjoyed the hit mi 3ral baths
10/10
Exceptional
10 May 2025
Lana
Lovely place to stay and the pools were amazing
Leisure Family_with_children
10/10
Exceptional
10 May 2025
Te Amoroa
Close to pools. Great cabins. Great facilities.
Leisure Family
6/10
Pleasant
06 May 2025
Natalie
It was good to have rhe hot pools for the kids, the playground and the big bounce pad.
Leisure Family
10/10
Exceptional
04 May 2025
Sharon
Family unit was ideal for our needs with kitchenette and lounge aswell as two bedrooms.
Staff were friendly and answered all questions eagerly- even able to check in slightly early.
Discount for the hot pools was good.
Leisure Family
6/10
Pleasant
28 Apr 2025
Richard
It’s a little run down and could do with some work on cabins. My first cabin smelt like rotten milk. Luckily the lady on reception was really nice and changed me to a new one. Showers and toilets nice. Staff nice in general. Just a little run down.
Leisure Self

Location & surroundings

Taupo DeBretts Spa Resort
76 Napier Taupo Road. SH 5, 76 76, Taupo, New Zealand

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Taupo DeBretts Spa Resort

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