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Los Lorentes Residences

Berne · Switzerland

Murtenstrasse, 147View location

8.8/10Excellent415 Reviews
Cleanliness9.4/109.4
Comfort9.4/109.4
Condition9.2/109.2
Value8.0/108.0
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Los Lorentes Residences

With a stay at Los Lorentes Residences in Bern (Holligen), you'll be within a 5-minute drive of Trans Swiss Trail and Bundeshäuser. This aparthotel is 1. 8 mi (2. 9 km) from Church of the Holy Ghost and 1. 8 mi (3 km) from Gardens.

Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. This aparthotel also features a fireplace in the lobby, a banquet hall, and a vending machine. Featured amenities include a computer station, express check-in, and express check-out.

Self parking (subject to charges) is available onsite. Grab a bite from the snack bar/deli serving guests of Los Lorentes Residences. Make yourself at home in one of the 220 guestrooms, featuring kitchens with refrigerators and stovetops.

43-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.

Read more about this hotelShow less

With a stay at Los Lorentes Residences in Bern (Holligen), you'll be within a 5-minute drive of Trans Swiss Trail and Church of the Holy Ghost. This aparthotel is 1.9 mi (3.1 km) from Wege zu Klee and 2.3 mi (3.6 km) from French Church.

Make yourself at home in one of the 220 guestrooms, featuring kitchens with refrigerators and stovetops. 43-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include a computer station, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Pets allowed Pets allowed (no fees)

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
    • Tourism fee: CHF 1.50 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 9:00 AM - 8:00 PM. Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Covered self parking fee: CHF 20 per night
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: CHF 10.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

    Spanish

Nearby attractions

Trans Swiss Trail 1.6 km / 1 mi
Church of the Holy Ghost 2.9 km / 1.8 mi
Wege zu Klee 3 km / 1.9 mi
Westside 3.1 km / 1.9 mi
Prison Tower (Kafigturm) 3.1 km / 1.9 mi
Federal Palace 3.2 km / 2 mi
Bern Art Museum 3.3 km / 2 mi
French Church 3.4 km / 2.1 mi
Theater am Zytglogge 3.4 km / 2.1 mi
Bern Clock Tower 3.4 km / 2.1 mi
Zahringerbrunnen 3.5 km / 2.2 mi
Jackpot Spielcasino Bern 3.5 km / 2.2 mi
Freibad Marzili 3.5 km / 2.2 mi
Einstein-Haus 3.6 km / 2.2 mi
Einstein Museum 3.6 km / 2.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 220
  • hotel
  • Car parkExtra charge
  • Wi-fi
  • Secure parking
  • Laundry service
  • Multilingual staff
  • Garden
  • Banquet hall
  • TV lounge
  • Snacks
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Los Lorentes Residences

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Los Lorentes Residences

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV

    Photos are not available for this room type.

    Los Lorentes Residences

    DOUBLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM QUEEN SIZE BEDFAMILY ROOM • QUEEN SIZE BEDFAM.QN

    Photos are not available for this room type.

    Los Lorentes Residences

    FAMILY ROOM QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    Los Lorentes Residences

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO EXECUTIVE QUEEN BEDSTUDIO • EXECUTIVE QUEEN BEDSTU.EJ-QN

    Photos are not available for this room type.

    Los Lorentes Residences

    STUDIO EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Los Lorentes Residences

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR WITH VIEWSQUADRUPLE • SUPERIOR WITH VIEWSQUA.SU-WV

    Photos are not available for this room type.

    Los Lorentes Residences

    QUADRUPLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH VIEWSTWIN • SUPERIOR WITH VIEWSTWN.SU-WV

    Photos are not available for this room type.

    Los Lorentes Residences

    TWIN SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV

    Photos are not available for this room type.

    Los Lorentes Residences

    DOUBLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR QUEEN BEDQUADRUPLE • SUPERIOR QUEEN BEDQUA.QN-SU

    Photos are not available for this room type.

    Los Lorentes Residences

    QUADRUPLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Los Lorentes Residences

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Los Lorentes Residences

8.8
Excellent
415 Reviews
Cleanliness
9.4 /10
Comfort
9.4 /10
Condition
9.2 /10
Value
8.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
16 Jul 2026
Deb
The hotel was clean and tidy rooms are on the smaller size but were manageable! No aircon or cool areas to sit in made it a little unpleasant during some hot temperatures. The staff were welcoming, friendly and helpful!
10/10
Exceptional
06 Jul 2026
Abram
Was perfect for all my needs to prepair myself for my race.
Partner
8/10
Excellent
04 Jul 2026
Chi Hou
.
Partner
4/10
Poor
01 Jul 2026
Tolga
Requires to rake a 10 min bus to get to the city center. Most important problem which the manager still has not been able to address is the poor room cleaning by the cleaning staff.

The hotel chain management not taking any action despite so many complaints on this matter means I will never be staying with this chain again.
10/10
Exceptional
21 Jun 2026
Keith R.
good apartment suite. good location close to groceries and the highway. good amenities. prices well for switzerland
Partner
10/10
Exceptional
20 Jun 2026
Viktor
We had a perfect four-night stay and loved this place! The apartment was modern, spacious, spotlessly clean, and truly felt like a home away from home. It's the ideal size for two people and features a fully equipped kitchenette complete with a microwave, fridge, and great cooking facilities. The location is incredibly convenient, too—there's an Aldi supermarket right across the street, a bus stop just a two-minute walk away, and it’s only a ten-minute bus ride to the main train station. We were extremely happy with our stay and highly recommend this apartment!
Partner
10/10
Exceptional
16 Jun 2026
Jennifer
The hotel is a nice, clean, comfy hotel. Very modern. Pictures are accurate as to what you see on line. The hotel is a bit outside the main centre and not much around it. However, it is a quick bus ride (less than 10 mins- take the 101 or 107 from the train station). The kitchen had everything we needed to make quick simple meals. Staff was friendly and helpful.
Friends_and_family Friends
10/10
Exceptional
14 Jun 2026
Vasco
Spacious room with updated fixtures. The location may seem of concern at first ( it's in an industrial/commercial area), but it is close to tourism areas and excellent transportation.
Self
10/10
Exceptional
08 Jun 2026
Rogerio
Everything was good. Highly recommended
Partner
6/10
Pleasant
27 May 2026
Christopher
There is not a full wall for the shower, and a 1/4\" x 1/4\" block to separate the shower from the rest of the bathroom, so prepare for water to be generally all over the wall and floor. There is also 3-in-1 soap/shampoo/conditioner, so make sure to bring your own if you have hair.

One of the workers let us check in a few minutes early; the self check in kiosk will not work if you arrive before 1500.

The hotel is 15-20 mins walk to any of the bus/trams to bern, so you will generally be approximately 40 mins from the city

The vending machines are extremely expensive.
Partner
10/10
Exceptional
01 Jan 2026
Wai Han Ada
Good place and good kitchen
Leisure Family
6/10
Pleasant
10 Nov 2025
Lilly
The location was incredibly ideal and the staff were wonderfully cheery and helpful! Three stars because I found probably 10+ fruit flies in my 5th floor room. I usually won’t go for a cleaning while I stay for green reasons, but I did because of the flies and the situation did not get better. There were a few other things that put me off cl
10/10
Exceptional
06 Nov 2025
Kanishkan
The hotel is mostly trying to be automated. Staff was helpful. Room was fantastic and well equipped. The hotel also gives you a code to use transit in Bern for free.

No parking available on site when I went so I had to scramble. But the hotel was still a great value.
2/10
Poor
04 Nov 2025
James
The appification of all services at this hotel made it much harder than required to do everything. From check-in to laundry to offsite parking everything needs an app, and mostly 3rd party. The lack of staff also didn't help when I got locked out because my key wouldn't work one night when walking the dog. Thank goodness my girlfriend was inside and that I took my phone on the walk ( I usually don't). Though the staff were helpful the overall experience was terrible and this hotel. There wasn't even anywhere to put suitcases in the room.
10/10
Exceptional
28 Oct 2025
Richard
Fully stocked kitchen. Very close to an Aldi and the bus stop. Easy stay. Friendly staff
Business
10/10
Exceptional
25 Sep 2025
Jane
Great communication, clean rooms, seamless check in/out process. Highly recommend staying here.
Leisure Partner
10/10
Exceptional
10 Sep 2025
Robert

Would Stay here again

Clean room with great kitchenette amenities (I was surprised at that).

Building has six commercial washers & 6 dryers [latter is free of charge for use; washers can be reserved/held for 5-10 minutes & paid via WeWash.

Aldi & gym in next door.
Friends_and_family Family
8/10
Excellent
03 Sep 2025
Muhammad Zeeshan
I liked the overall stay. Having private equipped kitchen is great perk. The room was also good. Although bed and bathroom were clean and tidy but room floor was not properly cleaned and had some dust and particles so I am rating it 4 star. There are further some suggestions regarding room preparations that can be added like slippers, shampoo and toothpaste etc.
Leisure Partner
6/10
Pleasant
21 Aug 2025
Shahzad
This was one of the worst hotel experiences I’ve had. The staff was completely unavailable between 8 PM and 9 AM, which is unacceptable for a hotel claiming to offer hospitality.
Parking was another nightmare – very limited, with no clear instructions. After asking around, I was told to park my car under a bridge, which was not only inconvenient but also uncomfortable to walk back and forth, especially in the rain. Unfortunately, it rained most of my stay, making this even worse.
On top of that, the room was unbearably hot. Although they claimed to have central air conditioning, there was no air coming from the vents at all. The only option was to open the balcony door, but that meant dealing with bugs and insects getting into the room. Not exactly the comfort you expect when paying for a hotel stay.
Overall, this stay completely ruined my trip. Between the lack of staff, poor parking arrangements, and uncomfortable room conditions, I would strongly advise others to look elsewhere.
Leisure Family
2/10
Poor
21 Aug 2025
Abdul Aleem
BEWARE - This hotel does NOT have air conditioning in rooms as advertised. There is no way to control temperature from within the rooms. There is no one in the hotel and the response from the emergency line is to open your windows. Horrible service and amenities for otherwise decent rooms.
Leisure Family
8/10
Excellent
21 Aug 2025
pamela

Nice with room for improvement

Facility is well maintained and clean. Easy bus ride to old town. There is construction next door though so noisy in the day. The mosquitoes kept us awake on the first night.
On site laundry facility is convenient but not user friendly….requires using an app to operate the machine which sounds nice but much worse than manual coin fed machines. Office manager not friendly.
Friends_and_family Family
10/10
Exceptional
13 Aug 2025
Nicolae
Very spatious and comfortable room, fully equipped kitchen, clean!
Leisure Family_with_children
10/10
Exceptional
24 Jul 2025
vijayalakshmi
Nice and new facilities. Easy check in and front desk is compassionate
Leisure Family
8/10
Excellent
13 Jul 2025
Penny

Great 2 night stay

Great facilities to enable self catering, supermarket literally 2 mins walk from hotel. Main bus route into centre also just a few minutes away with very frequent service.
Also, great restaurant Noa very close and the huge free swimming pool(s) 5 min walk away. Great stay for us.

Small issue with safe and shower resolved immediately.
Friends_and_family Family
8/10
Excellent
02 Jul 2025
Chelsey
This was a very comfortable and convenient hotel. The vending machines with full meals and the close proximity to Aldi were bonuses. The bus station is right across the street. The only down side was the fact that it had no AC and when we visited it was a serious heat wave.
Leisure Family
10/10
Exceptional
16 Jun 2025
xinwei
So great experience with the Hotel residence. Will be back again
Leisure Family
10/10
Exceptional
09 Jun 2025
LaVerne
Property not finished. One wall in our room was rough cement as was the hallway. Other than that, wonderful!
Leisure Family
8/10
Excellent
04 Jun 2025
Jason
Very nice accommodations. Has fridge. Drawback was far from city center (almost 3 miles), no AC. Bedding nice
Leisure Family
6/10
Pleasant
31 May 2025
Scott
This is a nice property, but we arrived at 8:20 and found no staff on site. We had questions about parking, pillows, and other things that we either had to ask other guests about or just do without. Its a big facility and we didnt arrive unusually late, so we were very surprised.
Leisure Partner
8/10
Excellent
22 May 2025
Michael

Modern residences.

The residences are quite new and modern. The area is a couple of kilometres from the city. Next door to an aldi supermarket, but not much around other than that. There’s a bus out the front for those of you who don’t like/can’t walk too far.
Partner
10/10
Exceptional
18 May 2025
Vicki
Across road from transit. Close to train station. Great shower and comfortable beds
Leisure Family
10/10
Exceptional
25 Apr 2025
Madhubalan
Good
Leisure Family
10/10
Exceptional
21 Apr 2025
Francisco

Lovely stay

Very nice property not far from downtown. Would recommend if you need an extended stay like we did.
Friends_and_family Family
10/10
Exceptional
16 Mar 2025
Maria Carla
It was a great stay!
Leisure Friends
8/10
Excellent
26 Feb 2025
Thomas
Property is a typical sleepover hotel. It’s blant, but clean.
Business Self
10/10
Exceptional
29 Dec 2024
Gary
The only thing I didn’t like was their check in process on a tablet that wasn’t user friendly. Other than that the hotel is fantastic.
Leisure Family
10/10
Exceptional
23 Dec 2024
liza
Definitely recommend
8/10
Excellent
04 Dec 2024
Wayne
Hotel was modern, clean,good size rooms,equipped kitchenette helpfull staff,
Checkin abit complicated with self checkin and checkout ,have to supply own coffee,tea sugar etc
Leisure Partner
10/10
Exceptional
13 Nov 2024
Andrea
So clean and beautiful for a reasonable price
Leisure Partner
8/10
Excellent
06 Nov 2024
Daniel
This hotel is great for anyone looking for a cheap base in the Bern area. The rooms were clean and well equipped, with a kitchen and a hob to prepare food if wanted (there is also an Aldi about 50m away) The beds were relatively comfortable and extra pillows were provided when asked.
The only cons would be the location is effectively in an industrial estate by a train line, and can get quite noisy.
Leisure Partner
10/10
Exceptional
05 Nov 2024
Gloria
Little bit far from the downtown
Family
10/10
Exceptional
04 Nov 2024
MARIA ANGELICA
All very good
10/10
Exceptional
20 Oct 2024
Anjan
Our experience with the staff was mixed because the man named was rude while the lady was very helpful. Besides this drawback the hotel itself and everything around this were very nice.
Friends_and_family Family
6/10
Pleasant
19 Oct 2024
Rich
Property not easy walk to town. Checkin was frustrating. No staff after 8 pm. Tried to check in online and at lobby kiosk. Even though all questions answered still could not electronic key. Had to call after hours number. Automated answering
Leisure Partner
8/10
Excellent
25 Sep 2024
Thomas
Everything was good, except having people smoke outside of their rooms. I was unable to leave my window open.
Business Self
10/10
Exceptional
24 Sep 2024
Tomoko
Very clean, spacious and quiet. Bus stop is less than a minute walk, frequent service.
I didn’t receive Check-in instruction email with check-in code, but the staff was there to help me (9am-8pm only).
Other local train stations are in walkable distance (15-20 min) if you don’t mind walking.
Great value to stay in Bern.
Leisure Partner
10/10
Exceptional
21 Sep 2024
Ram

Los Lorentes-Perfect downtown Bern hotel

It was the perfect place for me to relax and refresh after a busy work day.Location is also perfect as it is on the yellow bys route.The office staff were very friendly, very helpful in providing me with all the necessary information to make my stay comfortable.True professionals
Business
8/10
Excellent
19 Sep 2024
Ian
This is a very good priced hotel in Bern.
The staff are very helpful and the room facility was great, a twin room with private wc/shower and useful kitchenette.
Unfortunately the view was very industrial, and so quite noisy too.
But the staff were so helpful when 1 of our party fell ill, they really went the extra mile!
Thank you!
Leisure Family
8/10
Excellent
16 Sep 2024
HARKEERTAN S
Property was very clean but it doesn't have an air conditioner which can be really an issue on a hot day and they provide a fan only if it’s available. Well they should mention this in their bio so that people should know what they are getting into. Toiletries means only body shower.
Partner
10/10
Exceptional
10 Sep 2024
Eric
Very clean and new with grocery store next door. Only a few bus stops from the train station. The check in is a bit I’m personable, but all in all a great place to stay.
8/10
Excellent
01 Sep 2024
WILLIAM
Hotel itself is nice, but in a construction site. Will be nicer once the construction finishes
Business Self
10/10
Exceptional
21 Aug 2024
Akalanka
We like so much of your room with equipment provided in the pantry.
Leisure Partner
6/10
Pleasant
20 Aug 2024
Ken
The room was good, the air conditioning wasn’t working but staff provided a fan when requested.
Loved the amenities and the kitchen. The self checkin was a little weird and checking out while on the train to the next place was even more weird ( because 9:00am checkout?). The only thing that was not really acceptable though was that there was a skateboard park right outside our window. Really? A skateboard park right there?
Leisure Family
8/10
Excellent
13 Aug 2024
Angela
The place itself was lovely and quiet but the check in process was a disaster. Never received the code to get in via email and had to stand out until a guest came out of their room to let us in . No staff on site to help. Had to work but no internet access.
That whole self check in system needs an upgrade
At least for now leave a staff on site to assist with issues like this.
2/10
Poor
13 Aug 2024
Kam Shun
hotel was nice but there is no AC which was really hot
8/10
Excellent
10 Aug 2024
Samir

No communication at all

I needed some help with an adopter and a fan at night. The adopter, in particular, was for my CPAP machine. No one was available in person, on phone or email.
Partner
6/10
Pleasant
28 Jul 2024
Gunjan
No proper communication.
No extra fan provided.
Leisure Family
10/10
Exceptional
22 Jul 2024
DAO
The only thing is the view on the skateboarding was very dirty but we did not hear any noise
Partner
10/10
Exceptional
21 Jul 2024
Torran
Bus stop right outside. Outdoor swimming pool 5 min walk away. Room clean
Leisure Partner
8/10
Excellent
15 Jul 2024
Mallika
This hotel was very nice, the kitchen came fully equipped and the spaces were clean.
Leisure Partner
10/10
Exceptional
30 Jun 2024
Verified traveler

I recommend it

Clean, close to bus stop.
Kitchen available
8/10
Excellent
27 Jun 2024
Verified traveler
The quality and condition of the mattress was so uncomfortable and sagging that whenever your partner moved, it created big noise and movement which was enough to wake the other up!
Partner
8/10
Excellent
22 Jun 2024
Barry
Good location, good parking (although ££), arrived in 28 degree heat room warm and no air con, room does have big open windows though. Limited wardrobe space but kitchen facilities very good and spacious.
Leisure Partner
10/10
Exceptional
20 Jun 2024
Si Xuan
Awesome place! Really friendly staff
Leisure Family
8/10
Excellent
18 Jun 2024
Verified traveler
The property itself is really nice and the staff that was there was helpful, but the check in process is frustrating and long. The hotel is understaffed and a few people are working very hard to try to make things comfortable. Just be prepared to wait. Overall nice place and prior reviews warned about the lack of staff and automated check in that doesn’t work too well so it wasn’t a surprise.
Friends_and_family Family
10/10
Exceptional
09 Jun 2024
Lisa
Very nice accommodations. It is a little outside the city of Bern but friendly helpful staff. Clean modern hotel. Washer and dryers for a fee but good to have option to wash clothes. If you are traveling through Switzerland I recommend having a small fan in your luggage as most hotels don’t have air and a fan would come in handy in rooms. Loved the hotel and Bern!
Leisure Friends
2/10
Poor
29 May 2024
Robert
Late check in was not good, the automated kiosks were not functioning properly. It took two hours, the phone customer service was helpful after answering 30 minutes later
Leisure Self
10/10
Exceptional
06 Feb 2024
Ash
Was only there for one night but it’s a nice clean spot. The bus station is very close to get to Old Town and other spots.
Leisure Partner
10/10
Exceptional
08 Jan 2024
Sonia

Highly recommended comfortable stay in Bern

Los Lorentes is a great place to stay in Bern! It was amazing to have a kitchenette and an ALDI next door. Also the bus stop is very close so even though its not in the centre of town, its very easy to get there by a regular bus. The facilities were all great and staff nice and helpful. Would definitely recommend!
Friends_and_family Family
8/10
Excellent
07 Jan 2024
Jason
This hotel was very nice. The room was very clean and comfortable. The underground parking was very ckean and spacious. The area around the hotel lacked any appeal at all. Our roo. overloooked a graffiti laden skate park and a highway.
Leisure Partner
10/10
Exceptional
30 Dec 2023
Ann-Marie
Really good value and great place
Leisure
10/10
Exceptional
27 Dec 2023
Verified traveler

Modern, clean, cozy and welcoming hotel

Managed efficiently by a very lean team with self check-in kiosk, despite that staffs were available when needed. It is more of serviced apartment than hotel, love the mattress, large bathroom and complete kitchenette for light cooking. The only downside is its location being 10 mins bus ride from city center + 5 mins walk from bus stop with lots of luggages, nothing else.
Friends_and_family Family
10/10
Exceptional
21 Nov 2023
Monica
Very nice accommodation. Large rooms with good sound insulation. Rooms were cleaned daily. Kitchenette was well equipped. Reception staff were extremely helpful. Although a little bit outside the city, bus 101 is only 2 minutes walk from the accommodation. Bus 101 comes regularly and takes 10 minutes to get to the city. The accommodation emails the Bern Ticket to us 2 days before our arrival date with instructions to activate the tickets. We would stay again.
Leisure Friends
10/10
Exceptional
06 Nov 2023
Michael
Really nice clean apartment not far from Bern centre
Friends_and_family Friends
8/10
Excellent
26 Oct 2023
ALAN
A nice property situated out of the centre but on a good bus route to station room was spacious and very clean not a fan of the faceless check in prefer to interact with a human
Leisure Friends
10/10
Exceptional
24 Oct 2023
Verified traveler
This property was a very pleasant surprise as we had to book last minute. It was very modern with a nice cooking area. I would say the only thing that would have been helpful was to have directions for some of the things that were in the unit. Overall though, very nice and we would recommend to anyone and would stay there again.
Leisure Family
10/10
Exceptional
24 Oct 2023
Louise
Extremely clean! Liked the kitchen and it has everything you need! Location is far from attractions, but free public transportation makes that less of an issue.
Leisure Partner
10/10
Exceptional
20 Oct 2023
Stephen
This is an amazing apartment hotel and Bern is a wonderful city to visit with picturesque views. The apartments are clean and modern and have easy to use washing machines on the lower level. The apartments are located a two minute walk from a bus stop that gets you into the centre of Bern in ten minutes. Due to the Bern ticket, which is activated by the apartment as soon as you arrive, all of your travel - bus and tram - is free for the duration of your visit. One of the best cities I have ever visited and I am planning to go back as soon as I can.
Partner
8/10
Excellent
12 Oct 2023
Jayden
Was a nice new clean hotel, little bit out of Bern but convenient to have a bus stop and other amenities close.
Leisure Partner
8/10
Excellent
26 Sep 2023
RICK s
Clean, beds comfortable, shower nice. The skateboard park is literally outside the window and a highway ramp next to it. Not loud per se, just covered in graffiti and unattractive particularly to Americans. Very odd check in on touch screen. It worked, overall satisfied.
Leisure Family
8/10
Excellent
11 Sep 2023
francisco
Nice service in reception.
Leisure Partner
8/10
Excellent
02 Sep 2023
Giridhar
Very neat place, very friendly staff. Rooms did not have AC which was not expected but convenient location where there are frequent buses that connect to main city in 10mins.
Leisure Family_with_children
8/10
Excellent
25 Aug 2023
Changhyeok
This hotel was some hot.
Because air conditioner function was some weak.
8/10
Excellent
23 Aug 2023
Nicky
It's a good hotel for the price. It's about 15 minutes away from the train station by bus and the stop is just across the street. The only thing I wish is that the place haas AC (or at least a room fan.for hotter
10/10
Exceptional
18 Aug 2023
Ana
Although not in the center of town, it was very convenient to have the bus stop in front 9d the property. The bus takes you to the train/bus station and center.
Leisure Self
10/10
Exceptional
03 Aug 2023
Manjusha
Very clean and new property and very large rooms with daily cleaning schedule. Exceptional experience.
Family
10/10
Exceptional
03 Aug 2023
Sanjay
Very calm and lovable place. Easily approachable. Staff very polite and helpful
10/10
Exceptional
24 Jul 2023
Ariane
Wow. Very clean! Everything perfect!
Business Family
10/10
Exceptional
01 Jul 2023
Shun Yu
The property is nice and clean.
There is a smell from the kitchen when we first entered the room.
Leisure Partner
10/10
Exceptional
15 May 2023
Verified traveler

review

5 bus stops away from Bern train station we took 101 bus from outside welle building, there was aldi suisse supermarket near the residence. The kitchen amenities were well equipped and room was big but the balcony was not able to open and go out.
Friends_and_family Friends
10/10
Exceptional
13 May 2023
Esteban Gómez
Great place to stay in Bern
10/10
Exceptional
21 Apr 2023
Anna
Everything was perfect.
The facility is new and well-organized.
And the staff was extremely friendly and helpful.
Business
8/10
Excellent
15 Apr 2023
TLGI
The room is clean and has all neccessary things. However the location is a bit far the main train station.
Leisure Family
10/10
Exceptional
13 Apr 2023
Joel
So clean!!! perfect place to stay between zurich and geneva!!!
Friends_and_family Family
10/10
Exceptional
22 Dec 2022
Kari
Best place to stay in Bern. Its a dog friendly place. Everything is new, modern and clean. Very friendly staff.
Leisure Pet
10/10
Exceptional
19 Dec 2022
Erhan
It was so nice staying in this hotel. The staff was so friendly and helpfull, the room was pretty clean. I like it here because the rooms have kitchen which is really cool. I would love to stay here again if i come to Switzerland.
Leisure Family_with_children
10/10
Exceptional
30 Oct 2022
Nelli
Friendly, professional and helpful staff. Cozy room with nice kitchen. Very clean. Safe and quiet area. Bus stop is a minute away.
Leisure Self
10/10
Exceptional
11 Oct 2022
Howard
Good location & property!
Leisure Partner
10/10
Exceptional
17 Sep 2022
Verified traveler
The only thing I didn’t like was that they charge me for the breakfast and supposedly it was included . It was clarified when we checked out but anyway they charged it.
2/10
Poor
22 Jul 2026
Selma
Our room was looking at the Elis factory so we had constant noice, from morning to night. The bed was not comfortable at all, we could feel all the springs in the mattress. There was no aircondition in the room so it was really hot and the air felt really heavy.
And the check in was also kind of unpersonal, there was no reception just a room with staff (they were helpful tho). Overall i would not stay there again, way too expensive for the quality

Location & surroundings

Los Lorentes Residences
Murtenstrasse, 147, Bern, Switzerland

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Los Lorentes Residences

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