Name: ibis Bern Expo
Address: Am Guisanplatz, 4, Berne, 3014, CH

6/10

Pleasant

12 Jul 2026

Derek

The hotel was just alright, still a budget option. The advertised air conditioning is not controlled in your room but centrally by the hotel. Room was still warm and they duscourage opening the windows at night and do not have fans available. No coffee, fridge or hand towels in the room. The staff were friendly and helpful. If you want a better room then try the adjacent Novotel.

Family

2/10

Poor

03 Jul 2026

Bhanu

Rooms are the size of box. You cannot fit more than two suitcases and open them . Staff was very unfriendly - trying to make money and quote strange Swiss rules to make money.

Friends_and_family Family

8/10

Excellent

21 Jun 2026

George

Pretty good for the money - lacked a fridge which would have been helpful.

Partner

10/10

Exceptional

08 May 2026

Joseph

Clean and cleanse to down town. Super helpful staff

Family

10/10

Exceptional

23 Apr 2026

Derek

This is a perfect location to explore Bern; just outside the city limits but exactly on a train and bus route, meaning that to get into town is a very simple process. The beds were comfortable and were exactly what we needed for a night stayover.

Partner

6/10

Pleasant

11 Apr 2026

faisal

Easy access to transit

Family

10/10

Exceptional

31 Mar 2026

Santiago

Super nice room!

10/10

Exceptional

14 Oct 2025

Laurence

Very friendly staff

Friends_and_family Family

10/10

Exceptional

10 Oct 2025

Kevin

Very easy to get to and accessible to the tram outside. Room was simple but had everything we needed and was very clean and comfortable!

10/10

Exceptional

18 Sep 2025

Silvana

SUPER recomendable

Este hotel es excelente! No esta muy lejos del centro de Berna, un tranvía que esta a media cuadra te acerca y ademas el hotel te brinda un TK para transporte gratuito. la atención fue excelente, el hotel es muy cómodo y bonito. Tiene una gran recepcion donde se puede desayunar y ademas tiene un piso entero para almorzar, trabajar o bien pasar el tiempo. La sala tiene cubiertos, agua caliente, microondas, metegol y muchas mesas cómodas para sentarse a almorzar o cenar. la habitación estaba mas que bien, super limpio, tienen aire acondicionado!!! algo mágico en Suiza. Lo super recomiendo, fue un 10!

Partner

8/10

Excellent

15 Sep 2025

Sayuri

Nice hotel! Had everything we needed :)

Leisure Family_with_children

10/10

Exceptional

18 Aug 2025

Deep

Everything was great staying at this property. Highly recommend this place for your next stay

Leisure Partner

10/10

Exceptional

23 Jul 2025

Debbie

Staff were helpful, facility was clean, close to sports facility, easy access to transportation that got you into town and other sites.

6/10

Pleasant

20 Apr 2025

Jelena

The hotel is overall standard, clean, and compared to other hotels closer to city center is ok priced (for Switzerland). The only downside was shower temperature, it was going from boiling hot to freezing cold constantly and there was no way to regulate it. Also there was no kettle in the room and no option to get free tea from the reception area. You can buy tea from the hotel bar for 4CHF, the tea is a simple twinings teabag.
Location wise there's not much around, as in there are no restaurants and bars but the tram stop is just outside the hotel so it wasn't a problem. Hotel offers free public transport ticket, make sure to ask for it!

Leisure Partner

10/10

Exceptional

08 Apr 2025

Eva

Staff was extremely helpful.
The restaurant (including the bar area) was very cosy.
They offered the free city pass which we used to visit their Old Town. The tram station was near by.

Leisure Family

10/10

Exceptional

29 Mar 2025

Lourdes

Staff was very nice

Leisure Friends

2/10

Poor

27 Jan 2025

Ambreen

It was very limited and inconvenient for the stay as the area was looks very abandoned because the facilities hotel offers are not enough inside the hotel and surrounding are very boring I won’t recommend to satay with family there

Leisure Family_with_children

6/10

Pleasant

02 Aug 2024

Meseret

Small room, no option for breakfast, staff in the dining area unfriendly.

Leisure Family_with_children

4/10

Poor

10 Sep 2023

Verified traveler

Not good for families with kids

Booked a double room for three nights to stay with my family, (spouse + 6 year old kid). We were not allowed to stay there and were asked to book another room due to there policies. We ended up booking an extra room (total of 2 rooms) in the same hotel for the night, Had to pay ~$ 100 although we never used the second room (ended up staying in the same room as a family). Had to stay in the Novotel hotel(next to Ibis under the same management) for next two night which cost me extra ~ $ 300 for the saty than I anticipated. It is strange that I never had this issue in other hotels in Switzerland (or any other country) during my 30 days trip in Europe.
Reasonably OK hotel for the money. Front desk staff not friendly or helpful at all. I would not stay there again and not recommending families with kids to stay there.

Friends_and_family Family

10/10

Exceptional

30 Aug 2023

Nicole

It is not centrally located, but only 15 minutes walking distance and 7 minutes by public transportation to the city center. It is very clean, the staff is very helpful and the breakfast is excellent. I would recommend it anytime.

Leisure Family

2/10

Poor

05 Sep 2022

Moussa

Terrible

Business Self

10/10

Exceptional

28 Apr 2022

Patrik

Expensive but nice parking. No air conditioning and it was hot. Extremely friendly and helpful staff.

Leisure Partner

10/10

Exceptional

05 Oct 2021

Verified traveler

One night stay

Short stay over night. The staff was very helpful allowing us to store our bags even after we checked out so we could explore the city a little before heading to our next destination. The bed was very comfortable compared to most places we’ve stayed at.

Partner

10/10

Exceptional

16 Sep 2021

Jasdeep

Great stay

It was a great stay, no issues, staff were friendly with good transport links to the station and good location for Expo. Highly recommended

Self

4/10

Poor

27 Aug 2020

Iuri

To expensive for the overall quality

To expensive for this particular hotel service, poor breakfast, small room, expensive parking for whoever needs it, and the staff weren’t the most friendly I have seen for sure. In the other hand very clean !!!

Business

4/10

Poor

05 Mar 2020

Verified traveler

Air con didn’t work, small rooms, bed is cheap, tiny pillows. Won’t stay again.

Partner

8/10

Excellent

20 Oct 2019

Nelson

great location, nice room. Only had issue with unstable heating of water (warm to cold each 30 sec)

Leisure Self

10/10

Exceptional

13 Oct 2019

Jason

Fantastic Hotel with great location!

Great hotel! A tram runs from the train station and stops in front of the hotel. The Bern Rose Garden, with great views of the city, is a short walk from the hotel. I would highly recommend this hotel if you want to spend some time in Bern.

Partner

10/10

Exceptional

30 Sep 2019

Lorna

Nice hotel, easily accessible.

Very helpful staff who spoke good English. Good location, less than 15 minutes on the number 9 bus from the train station which runs very frequently. Room was clean and comfortable, only slight gripe was the bed sagged slightly in the middle. Air con worked well. Breakfast was good and included fresh fruit salad and waffles!

Partner

10/10

Exceptional

21 Sep 2019

Nauman

Nice Stay

Excellent hotel. Just 15 min away from center by tram. Guisanplatz Expo stop is just infront of the hotel. Quite and Calm surroundings. Breakfast is a bit expensive

Partner

10/10

Exceptional

13 Sep 2019

Verified traveler

Good location, helpful staff. We spent 2 nights here and have no complaints

Leisure Family

6/10

Pleasant

27 Jul 2019

Verified traveler

staff were friendly at check in and out. We did not rent a car, the hotel staff gave me and my husband puic bus tickets which were valid to be used for 24 hours after we checked in around 4 pm. The bus station is very close by and handy.

Leisure Partner

6/10

Pleasant

19 Jul 2019

Bobby

Bring your own pillows!!!

It’s an Ibis so wasn’t expecting anything in terms of luxury... LOL
Room was compact and clean. I just wish they had provided decent sleeping pillows rather than just one the size of a small square cushion!

Family

8/10

Excellent

07 Apr 2019

Verified traveler

Good for the price.

Nice hotel. Good price.

Friends

8/10

Excellent

27 Jan 2019

Stuart

Short stay. Nice trip!

Short stay but nice hotel.

10/10

Exceptional

19 Nov 2018

cf

Everything was good. Able to put my luggage before my check in.

8/10

Excellent

11 Oct 2018

Verified traveler

the location is fantastic, close to everything, there were a noise in two nights from other rooms
the staff are good

6/10

Pleasant

19 Aug 2018

Verified traveler

Basic chain hotel with small room

Fairly basic chain hotel conveniently located to tram line to old town area. Small room--especially bathroom and shower. Needed to change room because of smell. Staff was accommodating in accomplishing the change.

Partner

8/10

Excellent

09 Aug 2018

Tamsin

Nice, basic hotel on the city outskirts

The hotel was as you would expect from an Ibis... clean but basic. The room was nice and the bed was comfy. The shower was alro very good. However the room cost us £105 per night for 2nights, plus 22chf in taxes. For an Ibis, this is rediculous! I appreciate that Bern is expensive but I couldn't believe the cost. They also charged 50chf deposit to hire an iron... i have never had to pay this in any hotel. The hotel is about 15mins from the town centre by tram no. 9 which is really efficient and easy to use with the free travel card. The hotel staff are really friendly too.

6/10

Pleasant

21 Jun 2018

Chang Ting

The door of a room was unable to lock

The door of our room (811) was unable to lock. We hope this can be fixed as soon as possible.
The breakfast is nice, lots of fruit and yoghurt. Quite healthy

Family

8/10

Excellent

21 Apr 2018

Verified traveler

nice hotel

we just stayed for 1 night; room was quite modern designed and size was little better than other hotels we stayed in Europe, but with a very tight washroom.

8/10

Excellent

10 Apr 2018

urs

comfortable hotel

A pleasant hotel to stay in, was met with knowledgeable staff

10/10

Exceptional

23 Dec 2017

Verified traveler

Super!!!

its nice hotel near Expo Bern, near shopping center, not so far from the city center. we stay only 1 night, The hotel provide us 2 days FREE transportation ticket to city center and surrounding. Nice !!!

Partner

8/10

Excellent

10 Dec 2017

Elton

Nice hotel

The hotel was very good. The location was perfect, the staff was friendly and helpful, the hotel was clean.The breakfast was delicious.

8/10

Excellent

14 Sep 2017

davor

Nice hotel close to tram station...

Hotel is nice ,new and clean.
Really close to tram station, just few stops to downtown...
We enjoy our stay in Bern...

4/10

Poor

10 May 2017

collins

Ok just

Noisy. Share facilities with hippies using budget hotel on same site. Insufficient staff. Breakfast very limited and poor quality. Stayed in much better Ibis hotels for much less.

10/10

Exceptional

27 Apr 2017

Supranee

Great value. Room was clean, spacious and comfortable. Staff were friendly and helpful. Location is a bit far, about 8 tram stops from the city's main railway station but good that the hotel is located right near the tram stop.

Family

8/10

Excellent

11 Mar 2017

Verified traveler

Everything was good except for the heat. The room was extremely hot and was hard to sleep at night. We left the cool air on the second night and it was still hot. They also only left one towel for two people and wouldn't deliver another towel. They told us we don't have room service and have to go downstairs get it ourselves. They also don't have a laundry facility in the hotel.

Partner

8/10

Excellent

06 Mar 2017

Verified traveler

hotel close to main center: busy hotel next to expo under staff; it took long time to check in. breakfast was- kios and under staff..

2/10

Poor

19 Feb 2017

Terence

like visiting a Youth Club with Football Game

I will never stay at an Ibis hotel again if they continue to pretend you can have Ibis and Ibis Budget in the same building using the same entrance with the same reception.

8/10

Excellent

23 Dec 2016

Verified traveler

Good location, comfortable

Hotel is easily accessible from the Bern Bahnhof station via tram and within 15 min walk to the Rose Garden and Bear Park, as well as other key attractions. Absolutely loved the friendly and helpful staff.

8/10

Excellent

29 Sep 2016

Rick

Inexpensive and pretty convenient,

Stayed just one night having to fly out early the 2nd morning. The hotel is right on the tram line which makes it easy to get to from the train station. ( the tram is free for people staying at the hotel... I think this is true for all hotels in the city)
Room is fairly sparse but the bed and pillow were comfortable. Front desk personnel were very helpful holding our bags, arranging for a taxi early the next morning and even allowing us to have a little breakfast serving the breakfast serving time actually opened. Overall a very positive experience.

8/10

Excellent

01 Sep 2016

Jacquelyn

Good value for the money

This was a low price hotel so I didn't expect a lot to get value. It was outside of the old town but the tram was right outside the hotel and only took 10 mins to get into town. We paid extra for breakfast which was very basic and not great value. The room was tiny meaning the bathroom was like an aeroplane toilet and the shower was barely above the floor so the water went everywhere. The bed practically touched the wall. That said I was happy with it for the price.

Partner

8/10

Excellent

19 Aug 2016

jonathan

Can't fault ibis apart from staff a little cold

Can't really fault Ibis hotels, they all are pretty much the same standard. Breakfast not too bad, hotels in a good location. Only downside was on arrival reception did not make us feel welcome and came across quite cold.

8/10

Excellent

10 Aug 2016

Varun

Nice stay

Nice short stay. Overall the staff were very accommodating except one bearded gentleman who was a bit uptight. Housekeeping could improve a bit as one of the rooms was half done when we returned in the evening.

Family

8/10

Excellent

26 Jun 2016

Verified traveler

What you expect from Ibis. Clean and convenient

Perfect location as the conference was at stade de Suisse which is a 5 minute walk.

8/10

Excellent

13 Apr 2016

Darren

Very close by to tram connecting to Bern city cent

It's a pleasant stay, staff members are friendly and the room is small but cozy. The only thing that I had to nag about is the malfunctioning AC in room.

6/10

Pleasant

12 Feb 2016

Richard

Tight for space

Not the best stay for a holiday but great value

Partner

10/10

Exceptional

25 Oct 2015

Verified traveler

Excellent value for money

We made a last minute decision to stay over in Bern. This hotel is well located near a tram stop/line to the centre and then on across the city. The room is small but cleverly arranged with toilet/shower in a curvered corner \"buldge\". Cleanliness was impeccable. The bed very comfortable. We couldn't leave window open because of noisy trams outside. Access to free hot water for drinks and even a microwave oven in the coffee area, but no minibar in the room. Very friendly and helpful staff.
Excellent value for many.

Partner

8/10

Excellent

16 Oct 2015

Verified traveler

Good place

The room was decent, Location of the hotel was good, just next to one of the tram stops. Reception was very welcoming and friendly. The also gave us free public transport pass which made travelling convenient considering Bern is an expensive place.

Partner

8/10

Excellent

09 Oct 2015

Dan

Approximately 15mins from bern city centre

We have stayed many time in this hotel. Satisfied especially with the reasonable price. Conditions in the room are simple and good enough.
The biggest problem we cared the most was, mattresses lack of supportive , mattress has lumps & bumps, caused us back pain and bad sleep. Not sure if they have firmer mattresses in other rooms , we realized that the room is spacious enough to sleep on the floor. Just tired to find out. We did so everytime we stayed at Ibis hotel in Switzerland(zurich & Bern).
Hope Ibis solves this problem soon so we have comfortable sleep on vacation.

10/10

Exceptional

02 Jul 2015

Christina

Very happy with our room and staff very friendly

Lovely clean room with beautiful views of the Alps. Lovely shower and very comfortable bed. Bern card given at reception saved us so much on public transport. Staff were very friendly and helpful. Definitely worth a visit to \"The Tramway\" pub/restaurant nearby. This hotel was a short tram ride from the city centre and easily accessible, would definitely stay here again. There was also a coffee vending machine and microwave facility one floor above the lobby which was very handy.

Partner

10/10

Exceptional

25 Jun 2015

Verified traveler

just what you need for your stay

very clean and quite with a very comfortable bed as well as a good location. overall very impressed

6/10

Pleasant

23 Jun 2015

Verified traveler

Ok hotel

Clean hotel but far from every thing.
Not very friendly staff
Very basic facilities like in all Ibis

Family

8/10

Excellent

10 Jun 2015

Verified traveler

Great hotel, good location easy to get to the city. Clean and tidy friendly staff. No complaints

8/10

Excellent

04 Jun 2015

Daniel

Simple but ok

Simple rooms, but everything was ok. Clean rooms, nice staff (but they are a bit in hurry sometimes, so you need wait a bit). Overall: It was even a bit better than I expected of a 2* hotel-

Family

6/10

Pleasant

13 Apr 2015

Robert

Unless on business, I wouldn't stay here again

An expensive hotel inconveniently located for the main sights in Bern. Although the tv had 65 channels, none were English speaking. For $140US a night, tissues and a kettle in the room should be s minimum.

10/10

Exceptional

07 Apr 2015

Thomas

Better than expected

On arrival the staff we're friendly and professional. They recommended places to visit and gave us a Bern city card that enabled us to explore the city via tram an bus for free. This made out stay a lot easier no running to and throw ATMs getting exact change for public transport, we were able to focus on the important things; cheese, wine and exploration.

The room was immaculate and the bed comfortable, our window looked out over Bern with stables in the foreground and mountains in the distance. Wifi was fast and the shower's pressure good.

Over all a much enjoyed stay.
Thanks.

8/10

Excellent

22 Sep 2014

Saffy

Efficient hotel

Good business hotel with little ambience but close to the city (only 10 mins on the number 6 tram). I thought was a over priced, but that might just be Switzerland rather than the hotel.

4/10

Poor

13 Aug 2014

Munir

Very small room for price we paid no microwave no

No refrigerator

8/10

Excellent

30 Jul 2014

Sumudu

Easy-to-reach

Our stay was 2 nights. We reached quite late, yet there were lots of trams to reach there. There was only one person at the desk who had to serve all the people in the bar and other customers. At first we felt it takes bit longer to check-in. However, the reception person was really nice and talking with him was really great. It refresh us. And he offered two transportation passes for us which can be used during our stay. The room was clean and comfort. And it was what we expected. Breakfast did not include with the room (we did not purchase it from hotel anyway). Traveling around was pretty easy since there were trams all the day.

Family

6/10

Pleasant

16 Jul 2014

Yu

Hotel with good wifi in room. Only 8 mins drive to city.

Partner

8/10

Excellent

13 Apr 2014

Verified traveler

Friendly reception even at 23h.

The very kind lady at the reception was fluent in english & french. Clean room and functional bathroom.

6/10

Pleasant

11 Nov 2013

mitsjc

Convenient if you take the tram

Tram 9 from Bern station and get off 8 stops later at Guisanplatz Expo. To get back to Bern station, take the opposite direction towards Wabern. No frills hotel which was undergoing renovations in Nov 2013 so had to lug our luggages up to the second floor to check in. WIFI provided, you'll have to ask the front desk if you need a cup for hot water as there are only plastic cups provided in the room.

Partner

2/10

Poor

09 Nov 2013

anonymous

Awful hotel

One of the worst hotel experiences I've ever had. Our room was not cleaned one day. The shower flooded the bathroom floor when used. They don't provide hand or face towels. The hotel lobby is having building works done so we had to carry our luggage up a flight of stairs. And there was a lot of noise from the builders . I left a folder with important paperwork in our room by mistake. When I rung up to find it the same day, the first receptionist was rude and unhelpful and put the phone down on me. The second one was much better, but their housekeeping had thrown it out. Overall the service was very bad... except for the one receptionist that did help us. Would NEVER stay in this hotel again.

8/10

Excellent

29 Aug 2013

Verified traveler

Good location, staff very helpful

Room was basic but had everything we needed. Location was good we could walk to the city centre. Staff were helpful and allowed us to check in early.

8/10

Excellent

04 Aug 2013

Pete

Smallish, basic rooms, but very clean.

Couldn't fault the cleanliness of the room or hotel, or the staff, who were helpful and approachable. Rooms are a little basic, especially the bathrooms, but the beds are comfortable, and the location is a good base for exploring Zurich.

Finding good meals in Switzerland proved near-impossible, but the hotel restaurant was as good as anything else we tried.

6/10

Pleasant

04 Jul 2013

Verified traveler

The bathrooms in the hotel are prefabricated and look like they come from a cruise ship.

They do have free Wi-Fi but it frequently times out and you need to code every 24 hours which can get quite annoying.

But it was pretty easy to take the tram to the city center.

8/10

Excellent

02 Jan 2013

Sue

Nice

The hotel is a bit far to the city centre and train station which need to take around 20mins bus to there. Room is comfort and clean. Overall it is not bad.

Partner

10/10

Exceptional

19 Jul 2012

Nate

A short walk from the Old town

The hotel is simple, but clean and comfortable and reasonably-priced. The breakfast was rather plain, fairly expensive and not included with the room.

Family

8/10

Excellent

18 Jul 2012

Verified traveler

Bus very close and easy to get to places

It was ok, not a lot of atmosphere. It was clean. it was close to bus stop so easy to get around. Also close to shopping centre.

Family

8/10

Excellent

13 Sep 2011

Verified traveler

Nice stay

Our stay here was very comfortable. We had breakfast here which had plenty of choice for a budget hotel.
We travelled into Bern on the bus from a nearby stop (10mins walk from the hotel) as the service is cheap and reliable and saved us getting the car out of the underground parking. Also the buses run later into the night than the shops stay open so there was no worry about getting back home. Usually you would have to pay for parking although at the time we were there the barrier was broken and so all parking was free.
I would stay here again.

6/10

Pleasant

02 Sep 2011

Verified traveler

Ok, but far form downtown

You need to take a bus to go from the train station. You can walk to downtown, but it is a good 40min. The room was ok , but it had no alarm clock, or coffee machine. Also, the water kept going from extremely cold to hot on the shower. Other than that it was just ok.

8/10

Excellent

25 May 2011

Verified traveler

good hotel Ibis

good hotel, but breakfast should be included into price of room. High price by the way

8/10

Excellent

04 May 2011

Darren

Just another chain hotel

Much better hotels were probably available. Very disconnected from the personal side of Switzerland. Ideal if you are wanting a risk free clean room, but a smaller chain would have suited us better.

Had to pay for everything else extra including Wifi. Towels very small so take your own or request more.

8/10

Excellent

09 Apr 2011

Little Pooh

The Hotel in Bern

The receptionist is really nice and in good English. The room is reasonably sized that can accommodate two persons and two luggage bags. The location is convenient and is just opposite to the tram station. It takes around 15 minutes to City Centre by tram No. 9 which is at a frequency of 5 minutes per tram. Free Wi-Fi is provided and remember to obtain the login passwords from the receptionist. With individual washroom. Overall, I would rank it as highly recommended.

2/10

Poor

16 Jan 2011

pietro

expensive

You have to pay for everything, do not visit this place!

8/10

Excellent

20 Oct 2010

Dan

Inexpensive option in Bern

All other hotels are extremely expensive. The hotel is a little far away from the center (10 minutes by tram, which comes about every 10 mins). Has 2 other hotels in the same building - novotel at a higher price and another one (from the same chain) at an even lower price.
Nothing in the area other than a national horse farm (which you smell when you leave the taxi...) and the expo opposite the hotel. No cafes, nothing.
If you can afford a better hotel I recommend staying in the center. If not - it is a good compromise.

8/10

Excellent

21 Sep 2010

Andrea

Good location at great rate

Good 2 to 3 star hotel. You can everything that you need for a short stay.

10/10

Exceptional

23 Aug 2010

Verified traveler

Ibis Hotel Expo - clean, great staff

This is a great hotel for international travelers that need a little extra help in Switzerland. Staff was very helpful, and spoke multiple languages, including english. Recommended for American travelers. Walking distance from the Tram that can take you to the tourist spots in less than 10 minutes.

8/10

Excellent

12 Jun 2010

Ravi

Very impressed next visit sure to check in

Very nice hotel , warm reception,easy to get around the wonderful city

Family

8/10

Excellent

26 Jul 2026

Christoph

Typisches Ibis Hotel
Einfach, sauber und bei einem Problem wir einem in Rekordzeit geholfen.

8/10

Excellent

24 Jul 2026

Claus

Fint hotel, hvor vi kom sent og kørte tidligt næste dag. Intet at udsætte. Personalet var venligt og imødekommende og morgenmad var dækkende og god. Meget rent hotel og helt regulært. Vi havde glæde af ladestanderen 15 meget fra indgangen til hotellet.

6/10

Pleasant

17 Jul 2026

Hugo

Für einen kurzen Aufenthalt ok. Das Badzimmer hatte einen etwas eckligen Geruch.

Friends_and_family Family

8/10

Excellent

07 Jul 2026

Renato

Everything was

Self