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Stay KooooK Bern City

Berne · Switzerland

Zeughausgasse 26, 26View location

9.2/10Excellent758 Reviews
Cleanliness9.8/109.8
Service9.2/109.2
Comfort9.0/109.0
Condition9.6/109.6
Amenities9.2/109.2
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Stay KooooK Bern City

This simple, 2-star hotel is centrally located, within walking distance of the train station, sights, and shopping. It offers 59 single, double, and family rooms (some with three beds), making it ideal for groups, leisure, and business travelers seeking excellent value. Partner Hotel Kreuz is conveniently located across the street.

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A stay at Stay KooooK Bern City – Online Check In places you in the heart of Bern, steps from French Church and Prison Tower (Kafigturm). This hotel is 0.3 mi (0.6 km) from Bern Art Museum and 0.4 mi (0.6 km) from Jackpot Spielcasino Bern.

Make yourself at home in one of the 85 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes, and housekeeping is provided daily. Featured amenities include express check-in, express check-out, and multilingual staff.

Popular amenities

Free WiFi
Concierge
Laundry
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Green Key (Foundation for Environmental Education) No front desk LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
    • Tourism fee: CHF 1.50 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    There is no front desk at this property. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Nearby parking fee: CHF 40 per day (164 ft away)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

French Church 0.1 km / 0.1 mi
Prison Tower (Kafigturm) 0.2 km / 0.1 mi
Jackpot Spielcasino Bern 0.2 km / 0.1 mi
Theater am Zytglogge 0.3 km / 0.2 mi
Bern Clock Tower 0.3 km / 0.2 mi
Federal Palace 0.4 km / 0.2 mi
Church of the Holy Ghost 0.4 km / 0.2 mi
Zahringerbrunnen 0.4 km / 0.2 mi
Wege zu Klee 0.4 km / 0.3 mi
Bern Art Museum 0.4 km / 0.3 mi
Einstein-Haus 0.5 km / 0.3 mi
Einstein Museum 0.6 km / 0.3 mi
Bern Town Hall 0.7 km / 0.4 mi
Botanical Garden 0.7 km / 0.5 mi
Berner Munster 0.7 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 5
  • hotel
  • American Express
  • EC
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • EuroCard
  • City centre
Show 30 more facilities & services
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Entertainment Area
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Restaurant: 1
  • Conference room
  • Meeting room: 11
  • Business centre
  • FaxExtra charge
  • Green Key (FEE)
  • Breakfast
  • Picnic
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE COMFORTSINGLE • COMFORTSGL.OM

    Photos are not available for this room type.

    Stay KooooK Bern City

    SINGLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Stay KooooK Bern City

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Stay KooooK Bern City

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Stay KooooK Bern City

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Stay KooooK Bern City

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Stay KooooK Bern City

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE LUXURYTRIPLE • LUXURYTPL.LX

    Photos are not available for this room type.

    Stay KooooK Bern City

    TRIPLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR CITY VIEWDOUBLE • SUPERIOR CITY VIEWDBL.CV-SU

    Photos are not available for this room type.

    Stay KooooK Bern City

    DOUBLE SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIOR WITH DOUBLE BEDFAMILY ROOM • SUPERIOR WITH DOUBLE BEDFAM.DB-SU

    Photos are not available for this room type.

    Stay KooooK Bern City

    FAMILY ROOM SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Stay KooooK Bern City

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Stay KooooK Bern City

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1

    Photos are not available for this room type.

    Stay KooooK Bern City

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU

    Photos are not available for this room type.

    Stay KooooK Bern City

    FAMILY ROOM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    Stay KooooK Bern City

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DUPLEXAPARTMENT • DUPLEXAPT.DP

    Photos are not available for this room type.

    Stay KooooK Bern City

    APARTMENT DUPLEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DUPLEX

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Stay KooooK Bern City

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Stay KooooK Bern City

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Stay KooooK Bern City

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Stay KooooK Bern City

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIOR CITY VIEWFAMILY ROOM • SUPERIOR CITY VIEWFAM.CV-SU

    Photos are not available for this room type.

    Stay KooooK Bern City

    FAMILY ROOM SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Stay KooooK Bern City

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Stay KooooK Bern City

9.2
Excellent
758 Reviews
Cleanliness
9.8 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.6 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
02 Aug 2026
Jane
Our favorite hotel on a three week vacation. Perfect location to see historic sites, shopping, restaurants, and strolling by the river. Easy access to building and room. Friendly staff and gathering room was fully stocked. Would stay here again and recommending to friends traveling to Bern!
10/10
Exceptional
02 Aug 2026
Yvonne
A wonderful location! The staff were super helpful & we’re constantly keeping the place clean & today. We loved our stay there!
8/10
Excellent
02 Aug 2026
Isabelle
We arrived late but checking was easy. We had a good sleep and left the next morning.
10/10
Exceptional
27 Jul 2026
Joan
This was such a unique hotel and so cute and clean! Small rooms but everything top quality. soft sheets, delicious coffee, and the awesome rooftop had phenomenal views. It was easy walk to anywhere you wanted to go! If I ever come back to Bern, I would definitely stay here again!!
10/10
Exceptional
27 Jul 2026
Barry
This hotel is right in the centre of Bern and in a refurbished old building. Its very clean and new inside. The rooms are small but are as advertised (Cozy) and have plenty of nice touches to make them functionable. We only stayed one night. The 'common areas' offer a social space with tea making and a communal kitchen to use if needed. The reception is on the 1st floor so an elevator or stairs is needed to reach it. We stayed in July when the weather was exceptionally hot and the air conditioning was adequate. This place offers good value for money, overall we were very satisfied.
10/10
Exceptional
19 Jul 2026
Philip
Amazing hotel in an amazing city. The kitchen and free coffee was particularly great given the high cost of eating out in Switzerland. Highly recommend this hotel!
Partner
10/10
Exceptional
19 Jul 2026
George
The commons area & kitchen were the best! Great to experience multi cultural interaction that i don't find in 5 star hotels!
Partner
10/10
Exceptional
13 Jul 2026
Alice
This was such a cool and unique place to stay. The common rooms were cool and the coffee was amazing. The rooftop terrace is a must to experience the view and the sunset. Would definitely come again.
Family
10/10
Exceptional
10 Jul 2026
Esther
Great central location. Hotel was clean and well equipped. Enjoyed the common rooms and roof top. Staff were excellent. Great value gir money. Would stay again.
Partner
8/10
Excellent
10 Jul 2026
Joseph
Great location and staff. Just not used to getting key to building/room online.
But, staff ended up helping with that too.
Nice coffee machine!!!
8/10
Excellent
08 Jul 2026
Andrew
Good clean room, hotel very convenient for old town Bern, For those travellers who like to cook own meals good communal area that others were enjoying
Partner
10/10
Exceptional
03 Jul 2026
Teeravut
Location is in the middle of the old town right next to one of the plazas where markets and festivals can be held. Only 10-15 min walk from Bern train station. Across from Starbucks if you care for it. And no worries, no all-night loud music like some cities in Europe. Everything is packed up by 6-7pm. My room was small but comfy and enough for my needs. Would love to have a refrigerator in the room, but the communal refrigerator and the shared kitchen were great (everyone/all guests were respectful during my trip except a few who left their used dishes in the sink.) Extra love for the roofdeck where you could watch sunset with a 360 degree view.
All staff members were very helpful and gave me a bunch of good ideas to enjoy my Swiss journey.
The hotel setup is unique: self checkin via mobile phone (with staff assistance if needed). So, make sure you have your phone services ready.
Self
8/10
Excellent
30 Jun 2026
Carol
The room was quite small for 4 people, and we had to sleep with phones being recharged with cords across pillows due to lack of outlets. I didn't know there were common rooms until the next morning, due to the virtual check-in experience, but the woman monitoring the breakfast area was helpful and pleasant, and came up with me when my door remained locked. I missed having a proper reception desk though. Décor in rooms by...IKEA?
Friends_and_family Family
10/10
Exceptional
28 Jun 2026
Jocelyn
Room was clean and as advertised. AC was great and a relief from the heat while we visited! Convenient location in proximity to the train and tons of food options around. Short walk to grocery as well. Communal space for group dinners, heating up food, well stocked communal kitchen and amenities for coffee, tea and water in the common space was great. On site contact was very helpful with suggestions for exploring and anything that was needed.
Family
10/10
Exceptional
28 Jun 2026
Jeffrey
Easy online check-in with very helpful staff providing recommendations on what to do in Bern. Stay Kooook Bern was conveniently located within the city with access to public transportation (free pass provided) while still easily walkable.
Great location. Fantastic staff. Useful amenities.
We would definitely stay here again.
Partner
10/10
Exceptional
25 Jun 2026
Kirsty
Great location, clean rooms and really helpful clear instructions!
Partner
10/10
Exceptional
23 Jun 2026
Amy
Great stay here, excellent location close walking distance to train station, restaurants and the sights.
Room was small but well thought out and had everything needed. The common area was great and the staff were really superb. We were not sure how this would be being a reception-less hotel however everything was really easy and the staff station themselves in the common area should you need anything at all. Would highly recommend!!
Partner
10/10
Exceptional
17 Jun 2026
Monty
Perfect in every way. Close to restaurant’s and groceries store.
Friends_and_family Friends
10/10
Exceptional
16 Jun 2026
Jeffrey
The set up is a little different, but it had a great location and huge common areas. It has a fully stocked kitchen for the guests to use. We would stay there again.
8/10
Excellent
15 Jun 2026
Bridget
This hotel is unique. It has a big kitchen that everyone shares. You can use the fridge, plates, silverware, microwave etc. It also has free coffee and water. We didn’t realize it had a washer/dryer until the day we were leaving. We would have loved to been able to use that the first day we arrived. We stayed in a room for 4 people. It was clean and beds were comfy. The location is right in the heart of town. We walked 6 minutes from the train station. The only thing that was strange was the shower in the room. It was a see through mirror. If you turn the light on, then everyone in the room can see in the shower.
Overall, a cute place to stay.
Family_with_children
10/10
Exceptional
15 Jun 2026
Chin Man
Very good location and self-service. Highly recommended.
Partner
6/10
Pleasant
13 Jun 2026
Chunping
Too small but in Europe,we understand.
Partner
10/10
Exceptional
11 Jun 2026
Pascale
Hosts were wonderful.
Facility is in a wonderful spot in Old Town.
Facility is decorated with inspiration.
Partner
10/10
Exceptional
10 Jun 2026
Kenneth
This was a wonderful property, with great staff in an exceptional location. It would be helpful if the property access was with a keys that could be stored in a digital wallet instead of having to re-login rigidly regularly to a website. But all in all, a fantastic place to stay - which I would look forward to revisiting!
8/10
Excellent
08 Jun 2026
ha
We loved the amenities of the shared public areas. The location is excellent. We loved the kitchen and sitting areas to sit for free coffees. Staffs are super friendly.
Partner
10/10
Exceptional
06 Jun 2026
Gisela
We had a great stay. The hotel is nice, comfortable and had a good location.
Family
10/10
Exceptional
05 Jun 2026
Brad
What a cool, European place. Easy (less than 10 min) walk from the train station. Perfect location that is quiet yet close to lots of restaurants. Easy automated check in process so we didn't have any contact with anyone during our stay. Phone was used to open all the doors in the property.

Very clean, comfy beds with excellent towels/linens/pillows. A/C worked well. Good WiFi. It was the perfect place for my wife and I to spend a couple of nights. Bern and the area is very neat.
Partner
10/10
Exceptional
01 Jun 2026
Leanne
A different kind of hotel - all accessed with a key card, even the front doors. No real reception - rather a living room with plenty of seating, a table, coffee/tea and a kitchen with refrigerator, microwave etc. a room was small but well appointed. Very helpful staff. We enjoyed it!
Partner
10/10
Exceptional
01 Jun 2026
ANIL
Great location and very nice and near to many attractions.
Family_with_children
10/10
Exceptional
31 May 2026
Darryl
This was our favorite hotel during our Switzerland vacation. The rooms were excellent and the community room was a really nice addition to the experience. The hostesses were very helpful as well.
Family
10/10
Exceptional
30 May 2026
Shana
Easy check in, clean, great location
Partner
10/10
Exceptional
26 May 2026
Barry Sik Chun
A wonderful combination of private room and a welcoming and well-equipped common area. We can't say enough good things about our stay here. The staff were very friendly and helpful and the restaurant Luce downstairs is a must try.
Family
10/10
Exceptional
24 May 2026
Robert
We enjoyed our stay at this hotel in Bern. It’s located close to the old town and attractions. The staff were friendly and very informative, taking their time to make sure we were well oriented. The rooms were comfortable and very clean. Highly recommend.
Partner
10/10
Exceptional
17 May 2026
Sean
For a mostly automated hotel, I found it cozy and the skeleton crew staff to be super helpful. The room was larger than I expected (based on the website images) and everything was modern, clean, and in working order. Would definitely recommend!
10/10
Exceptional
12 May 2026
Hui Lucy
The staff at this hotel are so nice and friendly. The kitchen/common area is very efficient and well decorated.
8/10
Excellent
10 May 2026
Joanne
It's just that my bedroom was on the side of a busy street . Very loud so I kept the window closed . When I opened the window, cigarette odor came into my bedroom .
With the price i paid, I should not wake up constantly.
Self
10/10
Exceptional
09 May 2026
Robert
Hosts were very nice and helpful especially Matthias.
Room was a bit cramped but it was clean.
Nice terrace at the rooftop to enjoy the views and relax.
Partner
8/10
Excellent
09 May 2026
Julie
Très belle environnement, bien située. La chambre était petite.
Self
8/10
Excellent
06 May 2026
KITTY
The hosts were wonderful as was the location of the hotel.
Family
10/10
Exceptional
04 May 2026
Leonardo
The staff are amazing.
Family
10/10
Exceptional
01 May 2026
julianne
This is my second stay here. The location is perfect. It is close to the train station and in the middle of it all. The room is very nice and the bed is comfy. Staff is helpful.
Self
10/10
Exceptional
20 Apr 2026
Elizabeth
Wonderful place. Small room but perfectly equipped and well disposed. The staff were super friendly and the common kitchen was a must! Can only recommend this hotel!
Partner
6/10
Pleasant
17 Apr 2026
David
My room was not made up when I checked in. With no front desk immediately available, it took me a while to reach someone via the app, and was also put on hold in the process. Not really what you want when you check into a hotel.
Once I finally got hold of a staff member in the property, they were actually very accommodating and gave me an upgrade.
All in all, not bad, but I wouldn't stay again given the relative high price and the possibility of having another 'online' disappointment. The public area was beautiful and well-appointed, but I could not help but get the feeling that the owners invested in that instead of their staff. This business model puts all of the onus to solve problems on the guest - not what I want to pay for.
Self
10/10
Exceptional
13 Apr 2026
Samantha
This hotel is amazing. Our family room was massive and there is a gorgeous communal area with kitchen and games room. The roof top terrace offers views of the alps.
Friends_and_family Family
10/10
Exceptional
03 Apr 2026
Lizbeth
Everything in the hotel was great, except for the shower. It only has a curtain, and water splashes all over the bathroom.
Friends_and_family Family
10/10
Exceptional
01 Apr 2026
Emmanuel
We were knew to the online check in and self service common area but we liked it
2/10
Poor
01 Apr 2026
Kristin
This is a “robot” hotel. No one works here. The keys are on an app for all doors. Couldn’t get registered and then the keys took several attempts to work while I was stuck outside in the cold. Avoid this place.
10/10
Exceptional
31 Mar 2026
neil
Was great
8/10
Excellent
29 Mar 2026
Drew
Terrific location, clean room, staff friendly, common area very welcoming and lively
Self
8/10
Excellent
20 Mar 2026
Spencer
Strange room, shower was very weird. Overall good location and clean.
10/10
Exceptional
16 Mar 2026
Yelena
Very clean. Has a large communal kitchen and lovely lounge/living room. Wonderful roof with tables and chairs overlooking the whole Bern! I loved it
Self
10/10
Exceptional
12 Mar 2026
Gibu
친절하고 이쁜 숙소. 루프탑에서 보는 뷰가 좋았어요
Friends_and_family Family
10/10
Exceptional
08 Feb 2026
Deb
A unique and terrific hotel!!!
8/10
Excellent
06 Feb 2026
Jeff
Clean room, quick responses from staff, excellent location in the central part of the city.
Leisure Partner
10/10
Exceptional
15 Jan 2026
Rachel
Clean room, staff were lovely, it was quirky, unique and fun. Great value for money, central for shops and food/bars etc... Would definately stay again! The public area inside is a huge bonus with a game room for all to use and lounge area, loved it!
Partner
10/10
Exceptional
11 Jan 2026
Darren
What a great concept. Rooms really cool and cosy. The building itself is stunning and the decor throughout top class. The social rooms and kitchen are like a home from home. Wish we’d had more than one night. The Expedia page doesn’t do it justice. Don’t hesitate to book.
Business
10/10
Exceptional
07 Jan 2026
Truc
Staff was friendly and helpful. The common area was nice and accommodating. Luggage room had locks to secure your luggage in case you arrive early or need to depart later. The espresso machine was very very nice for us to get our drinks 24/7!! We were so happy that there's an elevator all the way to the 6th floor where our room was. The roof terrace was one flight of stairs up from there and it gave us a nice view of Old Town Bern. Highly recommend staying here.
Leisure Partner
10/10
Exceptional
03 Jan 2026
Trudee
Staff and facilities were excellent. Room was very clean and comfortable. Common areas were great. Affordable accommodation that ticked all the boxes.
Leisure Partner
10/10
Exceptional
30 Dec 2025
Krishan
very friendly staff and lot of amenities
10/10
Exceptional
23 Dec 2025
Celine
This is such a great place!
ok, rooms are slightly small but given the price and location and amenities, it is value for money

1) we love that the rooms have no TV
there are manual crossbows in the rooms which we play with our kids just before bedtime

2) close proximity to eateries
the xmas market was just right infront of the hotel
we loved the atmosphere!

Rivalto, an italian restaurant nearby serves great pasta as well

3) we love the communal kitchen!! traveling with a big group of 6 meant eating out is expensive and often may be hard to find seats

we love that we are able to cook in the communal area where coffee n hot chocolate and sparkling water is free flow!!
Leisure Family
10/10
Exceptional
15 Dec 2025
Marc
Absolutely loved our stay! Wonderful location to see all the sites .,, super friendly snd helpful staff and a lovely, warm, beautifully decorated atmosphere.
Partner
10/10
Exceptional
13 Nov 2025
Alexander
Clean room
4/10
Poor
24 Oct 2025
Anthony
So expensive for such a tiny room. Cosy room is another way of saying small room. Please note - no tv…
Leisure Partner
10/10
Exceptional
18 Oct 2025
Emilia
The Host was wonderful and the location is PERFECT. We look forward to staying here again!
Partner
10/10
Exceptional
17 Oct 2025
Vicente
Amazing hotel and staff. Everything was perfect. Loved the room the smells and the amenities. Locatio
Perfect.
Leisure Partner
10/10
Exceptional
13 Oct 2025
Joanna
Compact, but lots of charm! Great shower, separate toilet, with sink in the bedroom area. Also desk and seating area. Very comfortable, spotlessly clean and very comfortable - slept brilliantly well. Key on app or phone, but you can also get a key card if you prefer.
Leisure Partner
10/10
Exceptional
10 Oct 2025
Aadi
Amazing location. Staff were great and friendly. Coffee machine downstairs was a good touch. Rooms were cleaned everyday and had all basic amenities. Rooftop terrace was awesome!
Would've been nice if the rooms also had their own kettle/coffee machine area.
Leisure Self
10/10
Exceptional
07 Oct 2025
Chun Tung
everything is smart in this hotel. after online check in, I could use my phone as a key to open the gate and the door of my room. the public area is beautiful with a huge kitchen. the rooftop is nice and I could enjoy myself with a drink. it is at the centre of the city so it is convenient but a bit noisy at night at there are some restaurants and bars down below.
Leisure Family
10/10
Exceptional
06 Oct 2025
Zi Jing
Very clean and nice room, common area is excellent to meet up with friends on other floor. Very safe and easy to check in.
Leisure Friends
6/10
Pleasant
02 Oct 2025
Darin
My son loved this place for the common areas and games room. The room itself was very much like a hostel or dorm room- not what we were expecting for the price. Basically a bed, sofa bed and an all in one bathroom (no separate shower so water just floods the whole thing). No amenities in the room, no tv but the common area have everything. Seems like a great place for young travellers. The location is excellent though.
No staff on site and the keys were an app which didn’t work well at all- not my favorite.
Leisure Family_with_children
8/10
Excellent
27 Sep 2025
Saebjorn
Convenient location and easy self-check in.
Leisure
10/10
Exceptional
25 Sep 2025
Michael
Would highly recommend, 5 min. walk from train station, with plenty of dinning options to chose from.
Business_and_leisure Partner
6/10
Pleasant
22 Sep 2025
Cathy

Not for medical

I didn’t do online check in right and it screwed rest of stay. No orientation on arrival everything was supposed to be online. Didn’t find room lamp for 2 days. Didn’t know you could use refrigerator. Had to keep hand on hair dryer or it fell out of socket. No sheet or linen change on my short stay so I was suriwhen I was woken during nap asking if I wanted room clean.
Self
6/10
Pleasant
16 Sep 2025
Susan
Very tiny room. There was no bathroom: the water closet had the toilet, a sink was in the main room, and shower was accessed from the desk area, hence when exiting the shower you stood next to the desk.

The only chair in the room was the desk chair, and there is no tv in the room.There is barely enough room to get around the bed. Finding space for the suitcases was challenging. The room is best suited for a single person.

The check in process is on-line, so if your phone doesn’t work, it’s challenging.
Friends_and_family Family
10/10
Exceptional
12 Sep 2025
Patrick

Great hotel

Great hotel with perfect location in Bern. Spacious rooms and rooftop with amazing views of city and Alps. Close to grocery, Coop food hall, and tons of restaurants. Common area with kitchen and complementary espresso machine. Host downstairs if needed.
Partner
10/10
Exceptional
10 Sep 2025
Matthew
Koook Bern is a fantastic hotel. Exactly what we wanted.
Leisure Partner
6/10
Pleasant
09 Sep 2025
Abdi
Beds are awful ! Very uncomfortable
Business_and_leisure Partner
10/10
Exceptional
08 Sep 2025
José
Very nice location and cleanliness
Leisure Family
10/10
Exceptional
30 Aug 2025
Vickie
I loved the community spaces and facilities, especially the roof top terrace. The room was efficient and the bed was incredibly comfortable. It was apparent that everyone was happy to be there.
Leisure Partner
10/10
Exceptional
28 Aug 2025
Joyce Lee
Its perfect especially for overnight stay. Will come back again!
Leisure
10/10
Exceptional
17 Aug 2025
Emma
The perfect hotel on a budget! This place has hostel vibes in the best possible way. The rooms are small but incredibly clean, modern, and pretty. The bedding was fluffy and so comfortable, and the shower was hands down my favorite of our entire Europe trip.

While there isn’t a fridge in the room, there’s a great common area with a kitchen and coffee/tea machines where you can prepare food. There are also lots of cozy sitting areas that make it easy to enjoy takeout or grocery store meals.

The location is fantastic—just an easy 8–10 minute walk from the train station, right in the beautiful old city of Bern. We were able to walk to all the major old city sights within 3–4 hours. On top of that, the shopping options in this area are endless—the best we experienced anywhere in Switzerland. There are also countless restaurants nearby and an immense selection of grocery stores, making it incredibly convenient for any type of traveler.

Our particular room was one of the few that looked directly out onto a cement wall. We mentioned this to the host, who kindly invited us to meet in the common area (likely to try to switch our room), but since we were only there briefly and had already gone out exploring, we didn’t follow up. Even so, we really appreciated that the host was open to feedback. And in the end, that room did have the upside of extra privacy and quiet compared to others.

Overall, we loved our stay and would definitely recommend it for anyone looking for comfort, clea
Leisure Partner
10/10
Exceptional
10 Aug 2025
Verified traveler

Great location

Great location and excellent staff. The reception staff were super friendly and kind . Breakfast was amazing with great service and wide variety of options .mist attractions were within a 15 min walking radius. Room was relatively expensive but it is a boutique hotel .
Friends_and_family Family
10/10
Exceptional
09 Aug 2025
Agop
Perfect
Leisure Family
10/10
Exceptional
05 Aug 2025
Amanda
I really enjoyed the cooking facilities and lounge area on the first floor. As my room as small it was a good place to relax when I wasn't out and about.

I was a little apprehensive about the digital keys on the app at first but it worked very well. I was very pleased to be able to access my room early as it was available and to be able to leave my luggage and continue to use the communal areas for 7 hours between check out for the room and 6pm. Much appreciated as my train was at 4pm.

Room was very quiet despite both the hotel and the area being busy. Lovely place to stay.

It is also a really convenient 3 mins walk from the station - once you get out of the labarynthine station complex.
Leisure Self
10/10
Exceptional
30 Jul 2025
Chris
Great place. Quirky yet comfortable rooms in a central location. I liked the the serviced communal areas on the first floor for preparing own food, gave it a youth hostel type feel. The presence of the helpful friendly hosts added to the charm of the place. The roof terrace with views of the mountains and the city were a favourite place to bring breakfast and start the day.

Superb stay, glad we hadn't chosen anywhere else!
Partner
10/10
Exceptional
24 Jul 2025
Clare
Bed very comfortable. Convenient for Bern train station
Leisure Family
10/10
Exceptional
22 Jul 2025
Jair
The room is cozy but small, very convenient location with shops, grocery stores, transportation and main attractions. Guest cards are excellent so you can save some money moving around town. Anicca is such an amazing host. There is a kitchen that can be used in the main lobby with coffee machine, tea, and microwave. Terrace has an amazing view from the city. Online check-in was easy and convenient and hotel keys were on the app for easy access to the facility. I would recommend this hotel.
Leisure Family
10/10
Exceptional
21 Jul 2025
Melanie
The apartment like concept with the shared kitchen and lounge space is a wonderful and the staff was delightful!
Leisure Family
6/10
Pleasant
19 Jul 2025
Ginestra

Good location, small room, but clean

The online check-in was fine, but accessing the doors using the online page was not the best option.
You have to connect to the free Wifi first, otherwise you might need to pay for internet connection (Switzerland doesn't adhere to the EU roaming as other countries in Europe).
Opening the external doors with the phone was not an issue, but the room wasn't as smooth, it always took us few tries before it worked. A bit annoying, but not a deal breaker.

The room is really small, so everything is tight, but it has everything you need and it's well kept and very clean.

The common area has free tea and coffee.
The wifi works well.
The location is fantastic, in the heart of the town, walkable distance from the train station.
Friends_and_family Family
10/10
Exceptional
03 Jul 2025
Sara
Great Hotel. We enjoyed our stay and were impressed by the layout of the room. The location is perfect for seeing all the places of interest in Bern.
Leisure Family
10/10
Exceptional
01 Jul 2025
Zaree
Everything was nice and clean. The community area and kitchen was perfect for us. Was also really close by to the train station which was convenient for us. I would definitely stay again if I ever came back to visit .
Leisure Friends
10/10
Exceptional
25 Jun 2025
Rick
Funky hotel, but very nice with large common areas. Totally contact-less (keys are on a phone app), about 10 minute walk from train station. Most tourist sites are close. Our room was a little odd (upper floor with sloped ceilinds, bed in middle of room). The bed was comfortable, and it's one of the few places we found with air-conditioning (slow, but it eventually made the foom nice on a hot day. But there is a kitchen area and refrigerator available for guests, as well as a free washer and dryer! The breakfast was very good with a nice variety.
Leisure Partner
10/10
Exceptional
25 Jun 2025
David
Great view, fair price. No complaints.
Business_and_leisure Friends
8/10
Excellent
25 Jun 2025
Fabian
Great location. No tv in room.
10/10
Exceptional
25 Jun 2025
Brad
Very centrally located and convenient to the train station. Rooms are small but very nice.
Leisure Friends
10/10
Exceptional
24 Jun 2025
Hercules

Great location small rooms.

Cute little hotel in walking distance to shops, attractions and restaurants. Love the common areas to interact with other travelers.
Only Issue is the size of the room. No space to open your luggage. If they change the layout of the room it will be more spacious. Feels a little cramped. Better push the bed on one side rather than sticking the bed in the middle with Little to no space to walk around the bed.
Friends_and_family Family
10/10
Exceptional
18 Jun 2025
George
Room was very nice and staff were very helpful. Also a great location.
Partner
10/10
Exceptional
17 Jun 2025
Hannah
We absolutely loved our room as well as the common area. There's a kitchen and rooftop that are shared among guests. It was a welcoming, comfortable atmosphere.
Leisure Family_with_children
10/10
Exceptional
15 Jun 2025
Sandra
Fantastic hotel with Virtual check-in and check-out. It is very modern and beautifully designed. Having virtual keys that ypu dont risk to lose is a plus! The common area in the first floor is beautiful and coffee and tea is included. You can also use the kitchen to prepare meals or store your food
Leisure Family
10/10
Exceptional
13 Jun 2025
Long
Nice room, easy check in and central to everything and parking close by although it could get spendy
Leisure Partner

Location & surroundings

Stay KooooK Bern City
Zeughausgasse 26, 26, Bern, Switzerland

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