Name: Four Points by Sheraton Costa Blanca
Address: Carretera Benidorm a Finestrat, Partida Moralet, s/n, Benidorm, 03502, ES

10/10

Exceptional

21 May 2026

Mohammad

Good stay.

Family_with_children

10/10

Exceptional

16 May 2026

Pamela

We had an issue with our room but they moved us to another room. Nice and clean and good view from balcony. Pool bar was not open when we were there but not a problem.

Partner

10/10

Exceptional

25 Apr 2026

HUGO

Clean room

Friends_and_family Family

10/10

Exceptional

07 Apr 2026

Hannah

Great stay! Great views of the sea and of the area. Definitely will be back

Partner

10/10

Exceptional

06 Apr 2026

Monica

Excellent hotel

Partner

10/10

Exceptional

07 Mar 2026

Yuselys

I did not have an ocean view, always nice the room though, staff always really noce and hotel so clean

10/10

Exceptional

01 Mar 2026

Robert

All good

Partner

10/10

Exceptional

21 Feb 2026

Rashel

Phenomenal hotel. Excellent staff and very warm welcome. Highly recommend this hotel.

Family_with_children

10/10

Exceptional

31 Jan 2026

Paul

Room had super comfortable bed and
Iva on reception booked me into a superior room
Iva was very helpful and made our stay very welcome
The Hotel had a lovely design of plants and superb views over the Benidorm skyline
I

Leisure Partner

4/10

Poor

27 Jan 2026

Sergio

Unfortunately, the hotel (hallways, lobby, elevators, third floor, and even the garage) had a nauseating smell.
The room itself was perfect; the issue was only in the common areas.

I understand that sometimes a drainage pipe can break at a time when it can’t be repaired immediately, for example. What bothered me, however, was that when I asked the front desk agent about the strong smell, he told me he didn’t notice anything. He even asked the security guard next to him, and he also said he didn’t smell anything.

The next day, when I checked out, I asked the same question to the morning front desk agent, and she explained that they had a problem with a waste pipe since the night before. She apologized and told me they were working to resolve it as quickly as possible.

Same problem, same question, but completely different attitude toward the guest. That’s the reason for my rating.

Business_and_leisure Self

6/10

Pleasant

22 Dec 2025

Suzanne

Great room. We were there at a quiet time of year so maybe to be expected but staffing levels didn’t seem adequate for the number of guests. We waited a long time to check in and there were also long waits at the bar.
Good variety at breakfast but the food under the heated lamps was cold and one of the coffee machines was out of action for our stay. Quite a way out of time so nice and quiet but nearest bus stop was about a 15 minute walk away and buses were infrequent

Leisure Partner

8/10

Excellent

04 Dec 2025

Venkatramanan

Great Property Room getting too heated AC was not working, and they asked to keep window open and we fell sick

Business_and_leisure Family_with_children

10/10

Exceptional

04 Dec 2025

Damon

It was much more than we expected.

Business_and_leisure Family

10/10

Exceptional

01 Dec 2025

Stella Maria

Excelente servicio, comida, facilidades y atención del personal.

Leisure Family

10/10

Exceptional

11 Nov 2025

Yuselys

Good hotel,
Clean

Leisure Family_with_children

10/10

Exceptional

03 Oct 2025

Rose

Staff at the reception desk was helpful!
The shared the options that were available!

Leisure Family

10/10

Exceptional

28 Aug 2025

Richard

Great hotel and theme park

Hotel was lovely, good size rooms and no issues getting beds around the pool.

Theme park across the road is excellent and also the wildlife park which is about 20 minutes away.

Decent selection for options for breakfast and evening meals.

Friends_and_family Family

6/10

Pleasant

18 Aug 2025

Jermaine

The Hotel was clean and tidy, however, its a busy place and full of families. Breakfast time was hectic and the staff struggled to maintain the pace of demand.

We enjoyed the pools, the gym, and the location, not far from the town or the local attraction's. An ideal base for a family holiday.

Leisure Family

10/10

Exceptional

09 Aug 2025

Sabrina

Very friendly staff and incredibly family friendly hotel. Choices for dinner and drinks. Great facilities and entertainment. Waterpark at Terra mitica was fantastic. Kids loved the theme park as well.

Leisure Family

10/10

Exceptional

09 Aug 2025

Gursevak Singh Rajinder

Excellent

10/10

Exceptional

27 Jul 2025

Daniel Mark Henry

We was unsure about staying too far away from Benidorm itself and even though the distance is not far you need a taxi to go around the motorway. However the panoramic view and the quiet area was fantastic. The hotel is stunning and great for families. Even getting a place by the pool was done with little effort.
My only criticism is that staff can be quite slow almost too relaxed. Getting pool side dinks from the bar took forever to the point where you give up. That aside we will definitely go back

Leisure Family_with_children

10/10

Exceptional

25 Jul 2025

John Robert

Client service especially Gustavo on reception
thank you for a great holiday .

10/10

Exceptional

04 Jul 2025

Agnes

Stay at Four Points & Terra Mitica

We stay in this hotel every year and love it but it has been so nicely refurbished since the takeover.

Friends_and_family Family

8/10

Excellent

30 May 2025

Peter

Good quality hotel
Easy to find location, outside the city. Free parking.
Excellent breakfast buffet
Good evening meal buffet (not as good as previous years - less choice now)

Leisure Self

4/10

Poor

15 Mar 2025

Mark

Laundry service wasn’t available. Hotel was under repair. Staff apologised. Any food I had there was substandard and cold. Seemed that I was the only guest for the first 4 days. Probably the worst accommodation I’ve ever stayed in. I’m surprised that the Grand Luxor was aiming to partner with the Marriott chain. No, I won’t be returning.

Business

2/10

Poor

29 Dec 2024

Steve

Avoid out of season

No good out of season. Refurb going on, restaurant is terrible now. Bar a joke. Avoid

Friends_and_family Family

4/10

Poor

26 Dec 2024

Jason

Dissapointed that there is building work going on at the hotel and we were woken up around 0700 loading / unloading skips.

Leisure Family

10/10

Exceptional

20 Nov 2024

Ambar

Excellent!!

Leisure Friends

6/10

Pleasant

20 Nov 2024

SHEREE

The food was not good

Friends

10/10

Exceptional

16 Nov 2024

Diane

Was a bit far out from Benidorm, if you gad children it would be great through the summer, it gas a big theme park at the back of the hotel.

Partner

10/10

Exceptional

24 Oct 2024

Lester

Lovely Stay

This was for my wife's birthday and the room was excellent. The staff were courteous and helpful. The only negative was the condition of the sofa. I was not going to share it here, but the fact that they were aware when I mentioned it to them, made me wonder why wasn't it replaced.

Partner

8/10

Excellent

24 Oct 2024

Mark

The 2 bad things about The Grand Luxor Hotel

Everything was was excellent apart from 2 things The Breakfast, fruit and continental were OK. But the cooked breakfast was well below par. No proper sausage, bacon was all fat very low quality, eggs always undercooked, beans cold and low quality. Tomatoes and mushrooms cooked in garlic???
The pool areas not maintained and not cleaned daily. Broken wine glasses left under sunbeds for 5 days. Unacceptable really.

Partner

10/10

Exceptional

31 Aug 2024

Juan Manuel

Todo perfecto, la estancia, el servicio y el personal

Leisure Family

10/10

Exceptional

26 Aug 2024

Mario

great stay

Leisure Family_with_children

10/10

Exceptional

14 Aug 2024

Karen

Another great stay in Grand Luxor Hotel

Great stay, really enjoyed the hotel and its brilliant facilities. The staff in the restaurant are absolutely amazing and very friendly. Looking forward to staying again in the future.

Friends_and_family Family

10/10

Exceptional

02 Aug 2024

Charmain Belle Holly

Lovely hotel, only thing it’s lacking is a shop nearby and the food for dinner time is expensive and not the best but overall a lovely stay

Leisure Family

10/10

Exceptional

28 Jul 2024

Neil

Very spacious and comfortable room
Plenty of variety at breakfast and always being refilled. All staff friendly and pleasant.
Fantastic hotel in quiet location but quick access into Terra Mítica.
Only disappointment was with Expedia … We booked an ocean view room but were given a Mountain View … spoke to an agent who was no use at saying we’d booked a Mountain View . We had no confirmation from Expedia that we had a Mountain View or I would have contacted before the holiday.

Leisure Family_with_children

8/10

Excellent

26 Jul 2024

Adrian James

Nice hotel. Solid 4 stars.

Pros:
Theme park access is a very nice perk.
Large room
Nice pools
Parking underground
Freshly squeeze Orange juice for breakfast

Cons:
Spa not open until January
Nothing around the hotel (walking distance) apart from theme park
The pull out sofa bed is terrible and hard to sleep on
Had a few housekeeping issues which were never resolved

Leisure Family

8/10

Excellent

13 Jul 2024

Carolyn

Family trip

Lovely hotel next to theme park. We stayed in deluxe room very good size for family of 4 huge balcony free bottled water every day. Very good breakfast. Nice pool area. Only downside no shop
Nearby and 10 minute taxi to any restaurants or nightlife. Great value for money with unlimited theme park water park and sealife park tickets included. Would stay again

Friends_and_family Family

10/10

Exceptional

12 Jul 2024

Karis

The hotel itself is absolutely gorgeous, spacious, exceptionally clean and a lovely environment to be in. The staff were all amazing. The pools are great for relaxing and play. The theme park Terra Mitica is literally next door and you get free access as a guest of the hotel which is amazing. The park has enough for younger kids who cant go on the larger rides. My son is 5 and had a blast.
You also get free access to Aqualandia and Mundomar which are a water park and a zoo in Benidorm, about 15 euros in a taxi from the hotel.
My only concern was how out of the way it was for convenience items as there are no shops in the hotel or close by.
The breakfast buffet had a large selection to suit everyone.
The bar had good snacks for a quick dinner, i recommend the 4 cheese pizza.
Overall a great hotel with loads to do and we would like to return.

Leisure Family_with_children

10/10

Exceptional

05 Jun 2024

Peter

Good quality hotel (like Holiday Inn / Hilton).
Large stylish rooms with good size balcony. Rooms have either theme park, pool / garden or sea view
Good quality buffet dinner and breakfast with wide choice.
Good range or meat, fish, fruit, salad, yoghurt and ice cream.
Large free underground parking
Out of town location so a car is needed to get to Benidorm or around the area
Recommend

Leisure Self

10/10

Exceptional

04 Jun 2024

Ronald

Amazing hotel perfect for all

Fantastic holiday and very kind, thoughtful and friendly staff. The hotel is beautiful and the room was perfect.

Partner

10/10

Exceptional

01 Jun 2024

BRIAN

Luxury at good value

Superb stay at luxurious Grand Luxor for a preferential rate.

Friends_and_family Family

8/10

Excellent

15 May 2024

Amy

We.had a lovely time at the hotel..the hotel was amazing the onlynthin.ia.the.platea.not cleaned properly and they are very ahoet if staffs.

Friends_and_family Friends

10/10

Exceptional

14 May 2024

Pasqualo

Great staff and beautiful rooms.

Leisure Friends

8/10

Excellent

12 May 2024

GUY

Lovely ,peaceful environment.
Beautiful pool area.
Unfortunately on the first evening the bbq pork wasn't cooked.
When I told three different members of staff..
Said sorry and shrugged their shoulders

Leisure Partner

10/10

Exceptional

06 May 2024

antony

Nice and quiet with good food and spacious rooms. Our only complaint is the beds are too small for 2 adults and we found the mattress not very comfortable.

Leisure Partner

10/10

Exceptional

10 Apr 2024

John

The staff and facilities where perfect only one problem was the food although extremely good and varied the hot selection tended to be cold
every thing else was wonderful thank you .

Leisure Family_with_children

10/10

Exceptional

01 Apr 2024

Daniel

It’s a little out of Benidorm and you need a taxi to get down town. Taxi is about 12 euros.

View from the room is beautiful. We liked the tile floors and design of our room.

There were plenty of options in the breakfast buffet.

Staff was cheerful and helpful.

Leisure Family

10/10

Exceptional

11 Mar 2024

Hugh

Amazing

Could not fault this hotel in anyway. Room was amazing, staff extremely attentive and polite.
My husband and I will definitely return and would highly recommend.

Partner

10/10

Exceptional

02 Mar 2024

Yvonne

Staff very friendly and rooms excellent

10/10

Exceptional

25 Feb 2024

Richard

Fantastic hotel & a great location for seeing the beaches, towns & the interior of that area. From the moment we were greeted by the gatehouse team, to the reception, catering & cleaner staff, they were all great ambassadors for the company. Apart from one luke warm bar meal and an influx female under 19 football teams who were noisy at times, I would still thoroughly recommend this hotel. PS double check what you have booked in terms of a Mountain or Sea view.

Leisure Partner

8/10

Excellent

03 Jan 2024

graeme

Quiet area outside Benidorm but very clean and comfortavke beds.. SPA facilities closed. This was not disclosed before booking.

Leisure Family

10/10

Exceptional

23 Jul 2023

Caroline

Excellent

Great experience could possibly be 5 star

Partner

8/10

Excellent

11 Sep 2022

ANA

Good breakfast. Good view from the balcony. Nothing near. Small bed.

Leisure Partner

6/10

Pleasant

27 Jun 2022

martine

Checked in late evening, no food available!

Friends_and_family Friends

8/10

Excellent

14 Jul 2021

Madelaine

Will return

Check in and out are long and slow. There is no point of recycling at the hotel all waste from room is in one bin.
Great entertainment and friendly staff.

Friends_and_family Family

2/10

Poor

02 Nov 2019

Bernadette

Not good off season. Food extremely poor, service poor, bar closed, pool closed. No atmosphere at all. Wouldn't stay here again, would not recommend.

Friends_and_family Family

6/10

Pleasant

01 Nov 2019

Verified traveler

Beautiful Hotel and Location, rooms are very modern and comfortable, view over Benidorm is stunning in the sea view rooms. Breakfast was a big disappointment, there was a huge conference at the hotel and the families were put into a temporary breakfast area, which was chaotic, no clean tables, food was very poor and heated from oil burners in temporary Bain Marie’s and they could not wait to clear the buffet and people from the room at 10am. This did have a bearing on my opinion of the hotel and considering how much breakfast cost for the 4 adults we could have driven into the town and had a better breakfast.

Leisure Family

8/10

Excellent

21 Oct 2019

Verified traveler

10 mins from centre of Benidorm which suited us fine (€15 taxi) lovely hotel, fantastic spa (great massage!), food great, drinks a bit expensive but overall really pleasing. Would suggest asking about their planned company event nights (so not open to public) as one night very loud music until 2.30 :( and this is the only reason for not the highest score. We could have moved rooms at 1.30am but funnily enough chose not to so just put up. Such a shame as other than that it was ideal.

Leisure Friends

10/10

Exceptional

14 Oct 2019

paul

One of the best hotels we've stayed in

Hotel spotless, staff and service amazing.

Family

10/10

Exceptional

09 Oct 2019

Verified traveler

Shame the Park on site was not open as it was one of the reasons we stayed there .

The Hotel was stunning

Leisure Family_with_children

10/10

Exceptional

05 Oct 2019

Verified traveler

The pool, the hotel were beautiful. Staff were very friendky

Leisure Family

10/10

Exceptional

09 Sep 2019

Alex

Really nice hotel. Perfect for theme park, good for families.
BUT too far out of town.
Poor signage to pool.
40 euro expensive for late check out.
Breakfast ends too early (10.30)

Leisure Friends

8/10

Excellent

27 Aug 2019

Lorraine

Review Grand Luxor

Great value to include access to the parks. Lovely rooms well presented and spotlessly clean. Breakfast buffet huge and great food. Reception needs to advise guests at check in on arrival times of breakfast and check out times. We had to go back to ask as no answer no home from room phone when we called to ask the question. Hotels.com also need to advise customers that you need to always have a passport for checkin. The hotel info on confirmation document stated you require a government issued form of ID for checkin but this only applies if you are Spanish. Anyone not Spanish needs a passport. A drivers licence won’t do.

Friends_and_family Family

8/10

Excellent

17 Aug 2019

Verified traveler

This was a nice hotel set way back from the chaos of Benidorm. Hotel and room was very clean. Unlimited free access to Terra Mitica was a bonus as it’s 50 yards from Reception.
Walking into Benidorm is just over 3 miles downhill all the way! 13 euros will get you back up the hill in a taxi at the end of the night.
Only complaints I had were:
You have a Tea/Coffee boat in the room, but only get sachets on the first night, same with bottled water.
The length of time for lift doors to open once reaching your floor becomes really annoying.
Hotel could do with a shop, it’s 4/5 star hotel that has a few vending machines.
Although the proximity of Terra Mitica is nice, the rooms at the rear of the hotel are subject to the TM theme tune constantly played from morning until 10pm.
The pools don’t open until 10am and Breakfast doesn’t start til 8am

Leisure

10/10

Exceptional

17 Aug 2019

Jonathan

Excellent 2-day rest before staying with family

Great pool very clean and well tended. Brilliant having free access to terra mitica - effortless, literally a 30 second walk from the hotel reception to the theme park gate. Buffet breakfast and dinners were very good indeed, excellent selection and quality food, cheap beer and wine. Will be returning next year for sure.

Friends_and_family Family

10/10

Exceptional

04 Aug 2019

Verified traveler

Everything was great liked it and will visit again

Leisure Partner

10/10

Exceptional

03 Aug 2019

Darren

Fantastic Hotel

Definitely got the wow factor look no further than the hotel luxor and you get an added bonus when you check in free entry in all the parks Stunning pools aswell

Friends

10/10

Exceptional

19 May 2019

Verified traveler

Very friendly staff
Long way into main town
Very clean

Leisure Partner

10/10

Exceptional

07 Apr 2019

Michael

Fabulous Friendly Hotel with stunning views!

Attended the Europ Foods trade fair! Lovely new hotel and excellent friendly staff professional and fabulous views over Benidorm and sea!!

10/10

Exceptional

19 Mar 2019

James

Special treat

Went to the luxor for a weekend away in Benidorm for st Patrick's day but just enough out of the way from hussel n bussel. What a fantastic choice .the hotel is outstanding from arriving to leaving it was just mind blowing ...faultless in everyway ...rooms...staff...friendliness of all the staff ..it's a must to go there especially if you want to treat someone special...little tip ..book delux.

Partner

10/10

Exceptional

12 Mar 2019

Verified traveler

Service was exceptional. Food very good. Staff super helpful.

2/10

Poor

09 Feb 2019

Verified traveler

Stay bad in this hotel! Dislike..service bad, no including breakfast

Friends_and_family Family

8/10

Excellent

03 Jan 2019

Verified traveler

Beautiful hotel with a fantastic New Years Eve Gala included in the extremely reasonable price.
Would definitely return

10/10

Exceptional

03 Jan 2019

Verified traveler

Superb stay over New Year. Wonderful gala dinner in a great location. A real surprise that exceeded all expectations.

10/10

Exceptional

12 Dec 2018

Nicholas

Just a fabulous place to stay!

Fantastic! We’ll be back very soon!

Partner

10/10

Exceptional

04 Dec 2018

AJH

Great views from the sea facing rooms. Service was excellent, ample parking and generally an excellent stay.

10/10

Exceptional

31 Oct 2018

Gary

Recommend!

Great hotel for Terra Mitica park, lovey room with amazing view, and great service.
Breakfast was a bit busy the Saturday morning. Apart from that our stay was perfect.

Family

10/10

Exceptional

26 Oct 2018

LORRAINE

Jewel in the crown

Awesome hotel stayed in lots of 4 star in Benidorm have to say this was a different league SUPERB

Partner

10/10

Exceptional

21 Oct 2018

Chris

peaceful stay, away form the noise

This is a class act, almost 4 miles back from the coast in an elevated position. it was very quiet until the weekend, when a works convention descended on the hotel.

10/10

Exceptional

16 Oct 2018

Verified traveler

Fabulous stay, great staff, very clean, would definitely go again

10/10

Exceptional

03 Oct 2018

Verified traveler

Lovely place but

Advertised as 5 to 10 min walk to beach but was actually a 10 to 15 min taxi ride as were no buses ended up very costly in the end. Taxis vary in prices, also we were half board including breakfast and dinner I was very disappointed with the food was always cold never hot, dinner is also a buffet and is cold. Spa was expensive for what it was 20 euros for one hour and some of the spa wasn’t even working. Won’t be booking through Expedia again as I don’t believe they are truthful when advertising

8/10

Excellent

30 Sep 2018

john

Lovely hotel would go back

Luxor was a great experience I could not fault the hotel the reception
Staff were all very nice . The bar staff
In the lux bar were not as nice as they could be the restaurant staff were lovely
People they did all they could for us
The free tickets for the theme parks
Was very nice the mitcha park is a must
I could not believe what was in there
For free . The end of day show was very good ..

10/10

Exceptional

17 Sep 2018

Amanda

Great hotel

Great hotel, clean and beautifully decorated. Would stay here again, we hired a car to get around and it was fairly cheap for the five days we had it. Taxis would have probably been more expensive for the number of trips out we took. Highly recommended hotel.

10/10

Exceptional

02 Sep 2018

Verified traveler

Nice hotel with excellent facilities beautiful locations. Especially Kids enjoyed the stay because the hotel was within the terra mettica park.

10/10

Exceptional

27 Aug 2018

Deborah

Luxury hotel away from resort

Fantastic hotel, great service, good size of pool and factilities

10/10

Exceptional

26 Aug 2018

Laurent

Combination Hotel/Parks

It was a wonderful stay. The combination of Nights with Parks are very flexible. Breakfast very generous and room quite spacious for 3 persons. We will come back for sure

Family

10/10

Exceptional

26 Aug 2018

Verified traveler

Very nice excellent views excellent breakfast excellent service

8/10

Excellent

21 Aug 2018

Verified traveler

Great Hotel

Nice Hotel really enjoyed our stay, could make a few more improvemts on activities but overall would recommend to anyone.

10/10

Exceptional

15 Aug 2018

Verified traveler

Fantastic value for money

Staff were superb, rooms were clean and beds very comfortable. Views from balcony were beautiful, cocktails were excellent. Facilities and entertainment were very good. Breakfast was incredible.....I’ve never seen such an array of choice and quality!

10/10

Exceptional

16 Jul 2018

Verified traveler

Set away from resort centre. Nice and quiet

Great hotel overall but would recommend that the hotel lay on a shuttle bus to resort.

10/10

Exceptional

09 Jul 2018

Lee

A nice place to stay

Situated outside Benidorm so away from the mayhem but only 10 mins by taxi. Right next to Terra Mitica the theme park so very convenient for there but very little else around which does can either be a good or bad thing depending on your prefence. Rooms are very well appointed. Immaculate and comfortable. 2 pool areas with plenty of sun beds. Huge breakfast selection.

Partner

10/10

Exceptional

26 Jun 2018

Fuff

Exceptional!!!! 10 stars! The property was absolutely spotless and clean! The pool is one of the best in the world! He was absolutely wonderful everything!

8/10

Excellent

26 Jun 2018

Karen

Hotel is nice but don’t eat at restaurants.

The hotel was nice, no complaints at all. The restaurant food however was not good. The hotel is adjacent to a water park and the food is geared to young kids. The dinner buffet was chaotic with kids everywhere and the food was terrible.

Family

10/10

Exceptional

29 May 2018

Fra

The hotel is exceptionally clean with super facilities. We stayed half board and was well worth the money. There was plenty of choice and you could eat in the restaurant area or on the terrace. (Food could have been hotter.)
Our room was great and well equipped even with toothpaste and toothbrush!!! The fridge was handy.
The pool area was superb - and the range of beds fantastic - the comfort of the seating area was just wonderful.
We stayed the May bank holiday weekend and it was quiet certainly no need to rush out early and place a towel on the sun lounger!
The hotel is out of town and you do need a hire car or take a taxi if you want to get out. I liked the escape and think that was why it was so peaceful.
A VERY RELAXING STAY IN A GREAT HOTEL.

8/10

Excellent

28 May 2018

Susierog

Hotel was brand new and comfortable. As we were pre season the bar shut too early (11pm) and food availability in evening wasn’t great, only a small buffet available. Breakfast was very good and staff were very helpful.

10/10

Exceptional

27 Apr 2018

DQ on Tour

Lovely hotel away from the main drag

This is a beautiful hotel with good facilities and I would gladly stay here again. It is about a 15 Min drive or (about 13 euros by taxi) from the heart of Benidorm. There will be a theme park opening soon near to the hotel but otherwise there are no other amenities close by yet.

8/10

Excellent

22 Apr 2018

Anita

Cold food

This hotel is lovely but the food was always cold we were the first to eat for dinner so u expect the food to be hot it wasn’t that was very disappointing it was Luke warm . Also I asked at receoeption if they could do something for my boyfriends birthday like a cake and said I don’t mind paying extra for a cake they said yes we will bring it out the following morning at the breakfast table but it didn’t arrive I then after breakfast I told them they said ok I’ll get someone to send it to your room in 10 mi s I said ok we are going out now so hopefully the cake will be there when we get back but yet again no cake arrived . I went and told them again and they said it will be up in 10 mins half hour later 2 little slices of cake arrived with a small dollop of cream and a few nuts on the cream . I’d sooner they never bothered! I’d rather of paid for a whole cake . Also the first morning we woke up to the cleaner banging on the door then opening it not once but twice! We got to hotel at bout 1.30 the last thing we wanted was to be woken up at 8.30 in the morning so I complained. Apart from that it was really nice.

8/10

Excellent

12 Apr 2018

Robert

Benidorm 2018

Hotel is of a 5* nature and something you would see in the luxurious areas of Dubai. Staff very friendly and helpful and the hotel situated in the mountains with amazing views of central Benidorm the coast and the buildings. Only reservation was the spa was not operating and a limited dining menu I believ this was due to it being low season etc

Family