Name: Quality Inn Richland
Address: 1035 Highway 49 S, Richland, 39218, US

2/10

Poor

09 Jul 2026

Surmad

Not clean

Family_with_children

2/10

Poor

03 Jul 2026

Richard

Sheets appeared clean but thats all i can say about room! Chewing gum stick to wall, no soap for shower, door would not lock, AC extremely noisy and wouldn’t cool, spider in bathtub, empty beer cans in breezeway. I know it was a cheaper hotel, but come on!

Self

4/10

Poor

29 Jun 2026

Nancy Lizette Rivera

Staff was friendly and helpful

Friends

6/10

Pleasant

15 May 2026

Juno Lynne

I only needed a shower and a bed so the microwave and refrigerator were a plus. The towels were so stained I wasn’t comfortable using them, I should have taken them to the office but as I didn’t I can’t say if it might have been rectified had I done so. It’s right off the freeway, took a little twisting to get to it but my Dodge Dually and bike trailer fit in the parking lot.

Self

2/10

Poor

10 May 2026

Kyle

Inhospitable, rude. The desk clerk that will add random charges to your non-refundable room after your five hundred mile drive is the same guy pushing a literal shopping cart around doing maid's service the next day. The outside reception area have been painted.Everything else is very old. See pictures.

Friends_and_family Family

2/10

Poor

09 May 2026

Larry

Our room 214 smelled like a skunk. I called the front desk and he asked if we wanted an air freshener, but never brought it. The tub was dirty and the desk chair was terrible. There was very little pleather left on it. Then there was dried puke beside the bed. The guy at the front desk said I could come get a mop. I said he or housekeeping needed to come clean it up. He said he wasn’t going to do it. I asked for another room. We moved to 217 and the tub was dirty and stained. Even the outside of the tub was dirty and a ring in the toilet. When we left this morning we realized what the skunk smell was. It was skunk weed and very strong. I would never recommend his place to stay and needs new management and employees.

Family

10/10

Exceptional

27 Apr 2026

Nuria

Love this hotel! Very good price and has all the amenities. Breakfast was delicious and staff was very attentive! Strongly recommend it for any traveler passing by

Friends_and_family Family

6/10

Pleasant

08 Mar 2026

Raul

Food

10/10

Exceptional

02 Mar 2026

Laversie

I really enjoy my stay when I visit

4/10

Poor

30 Jan 2026

Damaria

Room, Staff, Amenities, and lack of accommodation.

Partner

4/10

Poor

25 Jan 2026

Catherine

The floor was filthy and the room not very clean. The chair had something spilled all over it. The towels were actually dirty!! They smelled and had lots of stains on them! I have never stayed in such conditions before. I am sorry but I will not stay at a Quality Inn again thanks to this experience.

Partner

10/10

Exceptional

02 Jan 2026

Johnny

BREAKFAST LACKED ANY TYPE OF MEAT,OTHERWISE IT WAS FINE .

Leisure Partner

8/10

Excellent

31 Dec 2025

Martin

The rooms are always clean and the staff is always courteous.

Friends_and_family Family

10/10

Exceptional

20 Dec 2025

Bryan

Yes

Business

10/10

Exceptional

15 Dec 2025

JOHAN

Amazing road hotel .. staff was really nice and helpful

Business Self

4/10

Poor

03 Dec 2025

Troy

Heater didn't work well.

Leisure Family

6/10

Pleasant

14 Nov 2025

Charles

Floor was VERY dirty.

Business_and_leisure Partner

6/10

Pleasant

13 Oct 2025

Rene

It was a good stay. Not the best but it was decent for its price. You get what you pay for.

Self

10/10

Exceptional

20 Sep 2025

Julia

Good service

Self

6/10

Pleasant

24 Jul 2025

mark

Good price but rooms were not clean

Leisure Family

6/10

Pleasant

23 Jul 2025

Nathan Dale

Okay for quick in and out. Bathroom needed more attention. Toilet was loose, needs to be tightened down. Floors were so-so. Wouldn’t walk around barefoot.

Self

4/10

Poor

14 Jul 2025

Debbie

The first room we were given had not been made up from the previous guest, so we had to go back and ask for another room. In the second room, the bed seemed clean and comfy. However, we were not able to set the air conditioner below 72, and could not get the room to cool properly. The floors were very dirty, making our feet black. We could feel the grit on the floor, and we had to continually wipe our feet before getting into bed or putting our shoes on. We could not even set our luggage on the floor. There were bugs on the floor and spiders in the bathroom. We could not relax here, and won’t be staying at a Quality Inn again.

Leisure

4/10

Poor

12 Jul 2025

Lisa

Staff were nice. Bathroom was dirty/stained. Room had a smell in general. Not necessarily smoky but?

2/10

Poor

23 Jun 2025

Brandy

Don't be fooled by the Rating

The hotel has a high ranking so I decided to try it out. The 1st room had roaches. The 2nd room had mold on the outside of the nightstand. After that I wasn't given a 3rd option not that I wanted one .so I asked for a refund. Which he said 24 hours and I'm still waiting almost 3 days later

Partner

10/10

Exceptional

20 Jun 2025

Mohamed

I had a room with King bed for 3 nights. It's good given its price. Had a specific odor when I got in. Not awful, but noticeable. Got used to it very fast though. Otherwise, the room was spacious. Bathroom was clean and good. Tissues were available. Bed was good and clean. There was a TV. There is a facility room that is basic but good. Did not use it though, just saw it. Breakfast is served everyday 7 to 9 AM and was good. Toast, cornflakes, waffles, other pastries, coffee and other drinks. All in all, I enjoyed my stay and people there were friendly.

Business Self

4/10

Poor

12 Jun 2025

Diane

Sheets were dirty on arrival. I was given new ones to put on myself. :(

Business

10/10

Exceptional

01 May 2025

Innocent

The environment is really conducive..

Business Self

6/10

Pleasant

30 Apr 2025

Robyn

Noisy AC unit barely holding up. Other than that it was fine.

Leisure Family

10/10

Exceptional

18 Apr 2025

Amanda

Clean

Leisure

2/10

Poor

14 Apr 2025

Lucas

All no good

10/10

Exceptional

13 Apr 2025

Amanda

Very clean

Leisure Partner

10/10

Exceptional

13 Apr 2025

Innocent

He was really helpful and professional

Leisure Self

10/10

Exceptional

13 Apr 2025

Innocent

The front desk guy was friendly, nice, helpful, respectful and professional.

Leisure Friends

10/10

Exceptional

11 Apr 2025

Shanae

Staff helpful, room very clean. I had to get a smoking room because of my mother and was very impressed with the cleanliness, no heavy smoke smell! Going for breakfast soon so can’t comment on that yet.

Leisure Family_with_children

10/10

Exceptional

14 Mar 2025

Innocent

Very conducive

Business Self

10/10

Exceptional

07 Mar 2025

Innocent

The rep was really friendly, helpful and professional

Business_and_leisure Partner

2/10

Poor

18 Feb 2025

Edward

VERY POOR ROOM CONDITIONS

Reserved a Standard Room, 1 King Bed, Non Smoking, HOWEVER, upon entering the room we had twin queen beds. The room had a musky smell, the upholstered chair was very dirty and stained. The entrance door had missing seal at the locking mechanism. One of the bed's comforter was so worn it had tear holes. Pillows smell horrible. Bathroom floors were dirty as were the walls with black tar stains, Bathtub was not only very dirty, but had black tar spots, drain was terrible looking. There were no BATH TOWELS, called the front desk and he delivered a fresh batch. Extremely disappointed as I've stayed at the very location a few times in the past, NEVER AGAIN!!!

Friends_and_family Family

8/10

Excellent

27 Jan 2025

Marcia

Traveling back home and was in a good location and price range!

10/10

Exceptional

03 Jan 2025

Haley

It was a nice stay.

Leisure

6/10

Pleasant

31 Dec 2024

Martin

Gone downhill

I have stayed here several times over the past few years, but it has gone downhill recently. I have noticed cracks/holes in the wall. The heater does not get the room warm. I will be staying somewhere else on my next trip there.

Friends_and_family Family

4/10

Poor

29 Dec 2024

Verified traveler

Old and dirty

Old and dirty

Friends_and_family Family

2/10

Poor

28 Dec 2024

Kameshwaran

Worst maintainenacd

Room was completely dirty and Marijuna smell around . Bedsheets were with smoke and got serious breathing issues . Even the cleaners who entered the room were consuming smoke while entering home

Friends_and_family Family

6/10

Pleasant

24 Dec 2024

Eva

My room has stuff stuck on the walls that looked like blood spatter.

Leisure Self

4/10

Poor

21 Dec 2024

bruce

Property was fairly clean but staff was no help with problems. The only thing hot in hot breakfast was the make your own waffle. And tasteless coffee

Leisure Family

10/10

Exceptional

29 Nov 2024

Ula

.

10/10

Exceptional

29 Nov 2024

Crystal

Overall great

6/10

Pleasant

02 Nov 2024

Robert

Filthy, disgusting a dangerous.

Leisure Pet

8/10

Excellent

10 Oct 2024

Heather

It was okay need better breakfast

10/10

Exceptional

07 Oct 2024

Stephanie

Rooms are very clean and the bed was very comfortable!

Business Self

2/10

Poor

29 Sep 2024

MD ATIKUR

Bathroom have bad smell and they don’t put rubber mats and it was slippery.

Business Family

4/10

Poor

24 Aug 2024

Semir

Breakfast was terrible

8/10

Excellent

15 Jul 2024

Felicia

Carpet was old and dirty

Business_and_leisure Partner

2/10

Poor

12 Jul 2024

Eric

It look like people are living there on a regular basis and treating it on the outside like an apartment complex. Room was outdated and bed had hair and trash underneath the sheets.

Leisure Family

4/10

Poor

03 Jul 2024

David

We booked this room as handicapped accessible. However, we were told there is no shower chair available, so the shower is NOT accessible. Also there is an area where the floorboards are broken and sticking up, creating a dangerous situation. We expect to receive an adjustment on the price of this room.

Leisure Partner

6/10

Pleasant

03 Jul 2024

John

The towels were thin. The tub floor was about to give way.

Leisure Self

10/10

Exceptional

22 Jun 2024

Edmon

Easy to get to.

Business

10/10

Exceptional

11 Jun 2024

Catrina

Nice, quiet, clean. Great place.

Business_and_leisure Family

2/10

Poor

27 May 2024

Krystal

I booked this based off of recent reviews. I do not agree with “good for the price.” I have paid the same amount for a hotel and it was an amazing stay. Not here. First room given the lock did not work. Second room, the ac never got cold even after we turned it down as much as possible, so we sweat the whole night. Spider webs in every corner. Floor was black from not being cleaned. Bedding and towels had stains. I do not recommend and will not stay again.

Leisure Family_with_children

6/10

Pleasant

25 May 2024

Tricia

Everything we needed for a nights stay.

Leisure Partner

6/10

Pleasant

25 May 2024

Kelsie

for starters, this is a MOTEL not a hotel, so pulling up that was a bit of a shocker, I'm half convinced the sheets weren't changed and my boyfriend said to not go into the bathroom cause it was \"rough.\" definitely not worth $90. woulda been better paying the few more bucks and got a hotel.

Leisure Partner

10/10

Exceptional

22 May 2024

Kimberly

Clean rooms, quiet. I really liked it.

Leisure Partner

8/10

Excellent

06 May 2024

Debbie

It was quiet but between the spiders in the room and the roach that greeted me, it was hard to sleep

Business Pet

10/10

Exceptional

04 May 2024

Zachary

Everything

10/10

Exceptional

31 Mar 2024

Loren

Easy to find . .quiet . .clean

Leisure Partner

4/10

Poor

28 Mar 2024

Rhonda

Property is extremely run down. Lock didn't work properly on door. Floor was cracked in room and air conditioning needs upgraded.

Leisure Partner

8/10

Excellent

25 Feb 2024

Luz

N/a

6/10

Pleasant

30 Dec 2023

Dawn

It says breakfast is free but if you don’t like waffles the only breakfast you will get is a half of honeybun

Leisure Family_with_children

10/10

Exceptional

26 Dec 2023

Martin

Nice, comfortable room. No complaints.

Friends_and_family Family

6/10

Pleasant

15 Dec 2023

Verified traveler

Bathroom was not clean (Toilet,bathtub).
I wiped water of the ground with a towel and it came up black.
Sheets had stains.

Friends_and_family Family

6/10

Pleasant

02 Dec 2023

Roxana

Thin mattress

Very thin mattress on a metal frame. Check in and everything but the bed was great. The bed was a thin mattress and with it being on a metal frame every time you moved it sounded like metal can if you squeeze it.

Partner

4/10

Poor

18 Nov 2023

Sharon

Quality Inn

Bathtub was old and scratched. Chair in room was old, faded and dirty.

Friends_and_family Family

8/10

Excellent

30 Oct 2023

Jason

Good stay

Leisure Partner

4/10

Poor

15 Oct 2023

Jaleayah

Mold on shower curtain. Strong cigarette smell.

4/10

Poor

29 Aug 2023

calvin

charge way to much for pet

Business_and_leisure Pet

4/10

Poor

31 Jul 2023

Verified traveler

Served it’s purpose

The bed was extremely hard just on a platform. There is no carpet in the rooms and the breakfast was inedible. Our stop was due to a long drive from Vegas to Florida. Good thing it was a overnight stay only otherwise we would have picked a different place

Business

10/10

Exceptional

22 Jul 2023

Jasmine

The staff is excellent. Checking in and out plus stay was nice. Thanks much.

Partner

6/10

Pleasant

17 Jul 2023

Fred

The room had a odor to it. The tv didn’t work properly. It was just a place to stay overnight and move on.

Partner

4/10

Poor

16 Jul 2023

Dana

Very unclean.

The floor in our room was nasty. Our feet were black. The bed cover was dirty and needed to be washed. If there had been any other hotels with vacancies, we would NOT have stayed there.

Friends_and_family Family

8/10

Excellent

15 Jul 2023

Jeff

No too bad

Decent place to stop when passing through

Friends_and_family Family

2/10

Poor

21 Jun 2023

Jeremy

The room smelled like smoke SO BAD even though it was listed as non smoking. I woke up with a migraine because of it!! There was a huge smashed bug on the wall that the cleaners didn’t even bother to wipe off, the beds were hard flat and felt like a cot with a mattress thrown on top. Our sheets had very obvious pee stains on them so we slept on top of the covers bc that’s freaking gross. If it hadn’t been 11pm when we checked in we would’ve found somewhere else to stay - unless you are cool with paying $100 for that I would NOT stay here. Oh almost forgot, we got up with our backs aching and heads pounding the next morning and took our 3 kids down to have breakfast only to find not a single hot item left. A few slices of bread and some waffle batter, and they would not refill anything.

8/10

Excellent

18 Jun 2023

Minuette

Thanks

6/10

Pleasant

07 May 2023

Rick

Average hotel.

Leisure Family

4/10

Poor

29 Apr 2023

Sonya

No phone plugs, dirty wash cloths, tin, yes tin, bed frame that made noises when you moved on it, hard
six inche mattress and a floor strip that I tripped on coming out of the bathroom, bathroom door did not close smoothly.

Leisure Partner

10/10

Exceptional

27 Apr 2023

PATRICIA

Check in was a breeze. Bed was less than great but it served its purpose. I just needed to sleep in it. Convenient to wide variety of food/gas/shopping locations.

Business Self

8/10

Excellent

23 Apr 2023

Melissa

Nice place for the price

Changed room since AC/Heat did not work. Bed very comfortable but frame was noisy. Very nice, clean shower.

Partner

4/10

Poor

12 Apr 2023

Paul

Motel Hidden behind a car wash business.
Big sign at desk proclaiming breakfast from 6am til 9 am
Lobby with waffle maker and cereal dispensers noted at check in.
At 6:20 in morning, Nothing!
No one in office to speak to. Other reviewers have had breakfast issues as well. Looks like there were just too few people there that night for the staff to bother with.

Business_and_leisure Partner

6/10

Pleasant

11 Mar 2023

Iain

Unfriendly evening staff with no greetings or verbal acknowledgments. Asked for a non smoking room and the first room I was put in smelled of smoke. When staff was informed, no acknowledgment was said until a new room was given.

Leisure Self

4/10

Poor

11 Feb 2023

Elaine

Beds and bed and bath linens were below par. Breakfast was frozen patties that had to be microwaved. One microwave for about 7 guests at the time. There was cold cereal, no fruit or yogurt.

Decor in the rooms was 1970s, cornice over window didnt fit.

Leisure Family

2/10

Poor

06 Feb 2023

Debbie

It was old, outdated, not as represented at all. The thin mattress was on a metal frame that popped ever time you moved. Bed was uncomfortable. Awful

Leisure Partner

6/10

Pleasant

27 Dec 2022

Martin

Some of the electrical outlets didn't work, and the bathroom light was very dim. I noted this online in the check-in review, but nothing was done about it.

Self

10/10

Exceptional

21 Nov 2022

Crystal

Weekend getaway

It was a good trip even though we had to change rooms because of heating problems

Partner

10/10

Exceptional

11 Nov 2022

Jim

Easy on and off of I-20!

Leisure Pet

2/10

Poor

24 Oct 2022

charles

no qualty here

did not get the room i reserved and paid for. dirty smoking room, mold in bathroom. dirty sheets.

Business

8/10

Excellent

11 Oct 2022

Richard

The managing desk clerk needs to smile and give a good rapport.

Leisure

2/10

Poor

07 Jun 2022

John

Room was filthy, walls and paint were dirty and gross! GFCI above sink was broken and didnt work! Not a good experience at all! Wont be back!

Leisure

2/10

Poor

25 Mar 2022

John

Room was dirty, bedding dirty with cigarette burn holes. No elevator, had a very elderly dog that couldn’t get up the stairs… asked for a first floor room and was told none were available, yet the parking lot was empty and it was 6 pm. Checked out within an hour of checking in. Will never stay at a Quality Inn again.

Leisure Family

6/10

Pleasant

24 Feb 2022

Trevor

Easy access. In terrible need of updates. Weird, harsh decor, not calming at all. Furniture looks like mixed pieces from goodwill. Chair was horribly stained. Otherwise seemed clean. Morning person greeted me in her PJs 😳 Said breakfast but only coffee

Leisure Pet

6/10

Pleasant

15 Feb 2022

Michael

Basic one night inexpensive stay.

I was disappointed that the shower did not work properly. I reported it to the manager before leaving. It was a basic place to stay. It was nothing extra.

10/10

Exceptional

13 Feb 2022

Bryan

Good service

It was great. Super great service

Self

8/10

Excellent

16 Jan 2022

Regina

Quiet