Name: Comfort Inn Pearl-Jackson
Address: 1226 Phillips Lane, Pearl, 39208, US

2/10

Poor

07 Jul 2026

Barbara

Beware! This property was dirty!! We had to clean our own bathroom. The only reason we went ahead and stayed was because it was after midnight when we arrived. The staff was not helpful at all. They said they were booked so there was nothing they could do about it. We were supposed to stay 2 nights but cancelled the next night. We expressed all of our concerns to the staff upon leaving and called back twice to see about a refund. They refused to do anything about it, didn't seem to care, and hung up the phone abruptly. We will not be staying here again!!

Friends_and_family Family

6/10

Pleasant

05 Jul 2026

Tracey

The stay was just okay. Nothing to brag about. Facility could use make over or maintenance crew to address maintenance issues

Family_with_children

2/10

Poor

05 Jul 2026

Jhoanna

This hotel was very run down and dirty. There were many ceiling tiles with water stains and parts of the wall falling apart. The room had peeling wall paper and smelled moldy.

Family_with_children

6/10

Pleasant

02 Jul 2026

Tanya

Could have been better with the cleaning of the room.

Business

8/10

Excellent

28 Jun 2026

Sandra

Everything was fine

Self

4/10

Poor

08 Jun 2026

Ellen

The room had a funny odor to the room. Additionally, the curtains had a lot of dirty areas at the hem of all the curtains. The bathroom had no vents to where moist air could be released. So the mold would start. Luckily, I carry Lysol disinfectinct spray and bleach wripes. The staff was nice and they did keep the common areas clean. Breakfast was fair. I know next year I will be in the area for my organization session. I will not be back to this Comfort Inn. This is most disappointing Comfort Inn I have been in. I spent more time cleaning the room than being in it!

Friends_and_family Family

6/10

Pleasant

05 Jun 2026

Amy

The staff was nice. The room was ok, but our toilet hadn’t been cleaned. Someone also spilled ketchup in the hallway so I told the front desk. It was still there in the morning. My husband went to get coffee a few minutes before 6am and was told he wasn’t allowed, even though it says coffee 24/7.

Partner

6/10

Pleasant

23 May 2026

Angie

It seemed clean just more of a run down building. But then we had a spider on the way by the bed.

Friends_and_family Family

10/10

Exceptional

16 May 2026

Latoya

The experience was as basic as it comes! Nothing major for the price. I needed something quick and affordable and that’s what I got! Location great, no complications! Breakfast was all microwaveable for sure! Had I had more time and money, I definitely would have chosen a better hotel!

Self

4/10

Poor

26 Apr 2026

Gregory

The breakfast was limited

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

Sharon

Yes breakfast menu was great,but breakfast lady was very rude,AC was great.

10/10

Exceptional

15 Apr 2026

sharon

Yes breakfast menu was fresh,but breakfast lady was very rude,AC was perfect.

8/10

Excellent

15 Apr 2026

Sharon

Yes breakfast menu was great,but the breakfast lady was very rude .AC was perfect.

Self

6/10

Pleasant

15 Apr 2026

Julio

The room was clean, and the breakfast offered a good selection, which I appreciated. However, the pool was closed and appeared to have been out of maintenance for quite some time. The vending machines were also all out of order, which was inconvenient. I was assigned the last room at the end of the hall, and there seemed to be a pipe or something in the wall that would randomly make knocking noises throughout my stay. That said, I was traveling for work, so it served its purpose and was acceptable for the price.

Self

10/10

Exceptional

14 Apr 2026

Michael

All good good staff and safe place to stay

4/10

Poor

04 Apr 2026

Tracy

We didn't had no breakfast there room had a bad odor
My daughter refuse to eat there.

Family

10/10

Exceptional

29 Mar 2026

Mai

All good

Self

10/10

Exceptional

17 Mar 2026

Saquana

Everything was just fine.

Partner

10/10

Exceptional

27 Feb 2026

Christopher

Decent room. Staff was nice, and they had a good breakfast

Self

4/10

Poor

18 Feb 2026

Nick

The property is not updated and looks nothing like the photos. The rooms were old. The exterior doors to the hotel did not lock behind you.

Family_with_children

6/10

Pleasant

11 Feb 2026

Ty

Room was good enough for what i needed it for, but wasn’t clean.. poor smell throughout .. other worker with me cancelled and went to different hotel due to lack of cleanliness

4/10

Poor

10 Feb 2026

Jason

Not the cleanest place.

Business

8/10

Excellent

09 Feb 2026

Loria

The room was clean. The refrigerator was not getting cold. But overall, the stay was good. I will be staying again.

Leisure Partner

6/10

Pleasant

06 Feb 2026

Larry

My review is tempered by the fact that there was a power company repair crew there, ostensibly to deal with the snowfall aftermath. They were loud, rude, and smelly. I had no problem with the staff or the accommodations. I just had the misfortune of being there at that precise time.

10/10

Exceptional

29 Jan 2026

Demonye

Clean room, comfortable bed, quiet

Self

6/10

Pleasant

29 Dec 2025

Tammy

The AC in the room would not cool the room. Very hot sleeping.

10/10

Exceptional

23 Dec 2025

Ashley

Everything was great

Self

10/10

Exceptional

21 Dec 2025

Lilly

Food was good. Room for comfortable. Service was good

Friends_and_family Friends

6/10

Pleasant

14 Dec 2025

mike

Room was dirty especially curtains

Partner

6/10

Pleasant

07 Dec 2025

Shastee

The room was clean. Our toilet had the running water sound all night long and wouldn’t flush the next morning. The curtain in our room looked as if someone had shredded one side with a knife. Breakfast options were very limited. Vending machine did not work.

Friends_and_family Family

8/10

Excellent

06 Dec 2025

James

No airport shuttle. Okay stay.

Self

4/10

Poor

24 Nov 2025

Shinaka

My room had huge very bad paint spots on the wall wiring showing my towels had big huge brown spots it was a very bad stay

Business_and_leisure Family

6/10

Pleasant

10 Nov 2025

Doug

It was ok for Pearl, lots of stains everywhere, curtains have seen better days. bed/sheets were fine. TV was a little tricky to turn on. If a cell phone is in the same room as your door card I guess it wipes it. I had to reprogram it every day. overall its fine for the price. it was quiet which is rare for any hotel, and much appreciated.

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

James R

It is great place to stay. Very clean. Very friendly staff. I choose this hotels.

Self

8/10

Excellent

19 Oct 2025

Tanicka

Didn’t eat

Friends_and_family Friends

6/10

Pleasant

07 Oct 2025

susie

Stay was ok, beds were hard, toilet

6/10

Pleasant

17 Sep 2025

R.

Close to airport/shuttle

2/10

Poor

10 Aug 2025

Tina

I had to move rooms, the first one was very dirty and not clean. The second one was still unclean but better than the first one. I checked out early and got no return.

Leisure Family

6/10

Pleasant

04 Aug 2025

Mary Briana

The overal property is run down and not what you would expect from a Comfort Inn. The room was clean and acceptable for one night, but there was an issue with the toliet constantly running.

Leisure Family_with_children

2/10

Poor

22 Jul 2025

Windham

I chose this hotel because it said free shuttle to airport. At check in, they said they haven’t done airport shuttle since 2019

4/10

Poor

15 Jul 2025

Juan

room was super nasty a/c was not working
no parking

10/10

Exceptional

13 Jul 2025

Daniquwka

It was great clean the pool was the best kids enjoyed themselves

Friends_and_family Family

8/10

Excellent

12 Jul 2025

Ming

Ii

Leisure Family

4/10

Poor

11 Jul 2025

Joy

No airport shuttle as advertised and very outdated rooms and pool is not safe.

Business_and_leisure Family_with_children

2/10

Poor

10 Jul 2025

Erica

The room was not clean, the carpet had stains in it. The room wouldn’t unlock.

6/10

Pleasant

08 Jul 2025

Sharlett

Better than some, worst than others think.

The bed was very comfortable. The AC was great. Room had a musty smell, but I brought a candle & the room was good after that.

Partner

10/10

Exceptional

05 Jul 2025

QUENTIN

Nice property that gives you the basics. I’ll say having worked the hotel industry before, I see the potential in this property and many in the area. This is was my first lengthy trip back home for just about two weeks. The breakfast is ok but again not bad for the basics. The rooms I figured based off mine on the 3rd floor, all similar. Either a king or double queen at best, but you do have a mini frig, microwave and access to ice and a pool. The housekeeping are a blessing and if you see why, you should make sure they are HANDED any cash tip appreciation or at least tell them before you leave. Now how I worded this may seem like there is some shady stuff happening, absolutely no way am I eluding that there is. I’m simply saw the staff and understood whom I keeping the place clean. I have respect for any hotel no matter the level. I’d stay here again on Pearson Rd in Pearl Mississippi. Look at the area and there is more than enough dining to suit anyone even late night at the Waffle House across the street.

6/10

Pleasant

28 Jun 2025

Cedric

Bad mattress

Mattress no good

Partner

2/10

Poor

24 Jun 2025

Victor

The Tv didn’t work , the air condition cover was broke , the phone didn’t work in the room .

Business Self

2/10

Poor

23 Jun 2025

Heather

The outside of the hotel seems nice. You think okay, cheap price so I won. Lobby shows you that the rooms are going to be older as you see the furniture and surroundings. But the elevator scares you and shows you how bad you truly messed up. Not to mention to smells and dirt covered baseboards. If you can rough it for a cheap enough room, then you will survive. But do not book thinking it’s even decently nice. Because it’s not.

Friends_and_family Family

6/10

Pleasant

22 Jun 2025

Yolanda

The room was generically cleaned. We found trash from a previous guest. Coffee pot was not wiped clean in quite a while and bathroom appeared to be just wiped down only.

10/10

Exceptional

22 Jun 2025

Mary Ann

Check-in was fine, room was not cleaned properly…not vacuumed, wet washcloth hanging over shower bar, mirror with toothpaste splatter, soap dish soapy, missing wheel on desk chair so couldn’t use it. Outside side door kept unlocked. Told checkout attendant, Sherry all this and all she did was hand me my receipt! No “I’m sorry”, or “we will address this” nothing!

Leisure Partner

2/10

Poor

21 Jun 2025

Randall

I got here and all the rooms were filthy. No blankets or towels. Hole in bathroom with mold. I would love my money back. Hotel stinks like weed.

Friends_and_family Family

6/10

Pleasant

08 Jun 2025

Tyeshsa

Its a good price but needs updates and clean and little better also don’t like hardly any parking cause some customers take more than one spot

Leisure Family

6/10

Pleasant

08 Jun 2025

Milagros

Todo bien, las cama son cómodas, el desayuno estaba bien, solo un poco de húmeda en la habitación y el baño en la bañera especialmente necesita limpieza

Self

10/10

Exceptional

04 Jun 2025

Lashundra

N/A

Business Partner

6/10

Pleasant

30 May 2025

Timothy

Dirty rooms but convenient.

2/10

Poor

26 May 2025

Giyoung

There was someone else's poop in the toilet. Either it wasn't cleaned and checked completely, or there wasn't any hotel security at all! It was a completely terrible night!!!!!

Business Self

8/10

Excellent

14 Apr 2025

Joe

Stay was great only issue I had was I picked that hotel due to airport shuttle service they offered on hotels.com. The hotel informed me that the airport shuttle service was discontinued in 2019. As a result, in order to make my flight I had to pay 25.00 for Uber service. Please update. That part made it inconvenient.

Friends_and_family Family

4/10

Poor

08 Apr 2025

Verified traveler

Cleanliness Left Something to be Desired!

Room smelled musty, ceiling was discolored in spots, corners looked like they hadn't been cleaned/vacuumed in years, door handles felt grimy, tub faucet had lost most of its silver color and needed replaced...

We really expected more from a Comfort Inn.

Partner

10/10

Exceptional

30 Mar 2025

Symiah

Location

2/10

Poor

24 Mar 2025

Felecia

We had bed bugs on the bed

Business Family_with_children

10/10

Exceptional

15 Mar 2025

Charlotte

Friendly service comfy beds

Friends_and_family Family

10/10

Exceptional

10 Mar 2025

Tony

Great Stay

Business Self

6/10

Pleasant

05 Mar 2025

T

I called the property ahead of time to confirm there was trailer parking and was told there was. Upon arrival, no trailer parking available.

Business

8/10

Excellent

25 Feb 2025

Ann

Breakfast not hood

Partner

6/10

Pleasant

16 Feb 2025

Jeffrey

Room had mold on ceiling in 3 places. Receptionist moved us to another room which was adequate for the stay.

Leisure Partner

6/10

Pleasant

10 Feb 2025

Bret

The property offered an affordable option but the room is in need of some maintenance and repairs. The staff was courteous and helpful which was a nice surprise. The room had holes in the carpet, outlet covers broken, cabinet doors broken, and the chair and ottoman was stained and in need of deep cleaning or replacement.

Leisure Self

10/10

Exceptional

06 Jan 2025

Haley

It was nice

Leisure Family_with_children

4/10

Poor

26 Dec 2024

William

Advertisement said breakfast included make coffee and honey bun not a breakfast

Leisure Self

10/10

Exceptional

19 Dec 2024

Kearney

Silent Night

No complaints! I had a quiet stay .

Business

2/10

Poor

08 Dec 2024

Verified traveler

DO NOT STAY

It was horrible conditions. There was no way we were going to stay there. We had several rooms booked and we immediately were scrambling to find new accommodations. I’ve yet to receive any refund or communication back.

Friends_and_family Friends

2/10

Poor

08 Dec 2024

Gerald

The worst hotel I have ever set foot in

When we entered our room, the sour smell was overwhelming. There were food crumbs on the bathroom floor, the ceiling was molded, there was a roach inside the refrigerator and flies flying around the room. The clerk initially offered a refund and then refused to answer the phone when contacted by hotels.com staff about the refund. The clerk refused to provide me with the manager’s contact information and would only state, “they’re out of the country.”

Friends_and_family Family

2/10

Poor

27 Nov 2024

Gregory

I was not happy with the room. Some of the rooms have holes in the ceiling and they couldn't find the right room for me. So I would not be coming back here.

Leisure Self

10/10

Exceptional

03 Nov 2024

Misty

Very comfortable room

4/10

Poor

03 Nov 2024

Christine

Dirty

Pictures on website are misleading. Rooms had mold on the ceiling, lamps were rusty and shades were very dirty, phone and alarm were very dirty.

Friends_and_family Family

10/10

Exceptional

03 Nov 2024

Vicki

Everything was tidy and convenient here. Nice staff and okay breakfast.

Leisure Friends

8/10

Excellent

02 Nov 2024

Roy

Was ok ..included breakfast that was basic but ok
Easy walk to Restaurants

Friends_and_family Friends

2/10

Poor

27 Oct 2024

severa

The room was bad and the elevator smells awful.

Leisure Family

6/10

Pleasant

16 Oct 2024

Kim

Staff was friendly, breakfast was nice
Room had mildew/mold all in it and I didn’t realize how bad until this morning some of it has even been painted over

Partner

10/10

Exceptional

13 Oct 2024

Mike

Great for the price

8/10

Excellent

07 Oct 2024

Amy

It was convenient

Leisure Family_with_children

2/10

Poor

07 Oct 2024

Kierra

Nice area. But! It was a roach on the table and in the rest room. Unacceptable! I will not be coming back!

6/10

Pleasant

27 Sep 2024

Verified traveler

The room was very musty smelling and the air conditioner only worked part of the time. The door did not fully close without having to yank and pull up on the door.

Business

2/10

Poor

23 Sep 2024

Jessica

To start off I had to change rooms twice both rooms reeked of mold. The new room we were given started to leak bad due to the rain we had to change rooms again …. Me and my partner was wondering why we had such a horrible headaches

Would never ever come back to this place (disgusting)

Business_and_leisure Partner

2/10

Poor

23 Sep 2024

Jarvis

This property is very dirty and has a bug problem. Roaches are all over the beds and bathroom. The bed linen was not clean at all. I inform the state health inspector about the problem I seen. This hotel is major health concern and would not advise it to be utilized or advertised.

Business Partner

2/10

Poor

15 Sep 2024

Frank

The hotel was very dirty, and the front agent was rude. We asked for an adjoining room was told they didn't have any. Went on the hall saw the adjoining room, gave us two dirty rooms.Hotel smelled like marijuana,Never will recommend this hotel to any one.

Business Partner

4/10

Poor

03 Aug 2024

Janice

Need to do better is cleaning and service

The room was not clean

Friends_and_family Family

6/10

Pleasant

02 Aug 2024

Angelia

Pictures Very Decieving

I stayed for 5 days and had 3 different rooms would have been 4 but I didn't feel like moving again since I was on crutches. The first room had roaches and blood on one of the beds blankets. The second room the air conditioning unit soaked the floor. The third room everything was damp, my clothes damp when I came home from visiting my mom. I was checking out the next day so I just endured. I had to ask for compensation for being soo inconvenienced they said that's why we moved you again I was on crutches and they did not help me move just my 8 yr old grandson

Friends_and_family Family

2/10

Poor

28 Jul 2024

Jaime

Asking for a refund rooms are dirty and roaches

Friends_and_family Family

2/10

Poor

24 Jul 2024

ryan

Hotel and room smelled terrible. Walls in room were peeling falling off. Bathroom not cleaned and shower head barely hanging on. Sheets dirty etc. homeless people sitting in front entrance

2/10

Poor

21 Jul 2024

Mia

Very dirty and just uncomfortable honestly. Saw little roaches in the bathroom. Just horrible.

Leisure Family

6/10

Pleasant

14 Jul 2024

Jamaya

It was little weasels or something crawling around on the floor in the bathroom.

Leisure Family

8/10

Excellent

21 Jun 2024

Andrew

Very good for the price. Reasonably clean

8/10

Excellent

31 May 2024

Woodie

Good basic room

The hotel is aged but very clean and worth the stay for the price… nothing extra… just a basic room with brand new towels though!

I would stay again… actually have stayed here several times before… great location.

Friends_and_family Family

2/10

Poor

29 May 2024

Verified traveler

Not not honest employees

I will not be staying at this hotel in again. I left an item in the room. Went back in there to retrieve my item an hour or so later turn around 30 minute drive back to retrieve it and it was gone. They said they did not see it from which it did , I went back to the same place. I left it and it was not there. We would not be traveling there again. We was going to book there 100 peoples coming in 2025. We will not be doing that.

Partner

6/10

Pleasant

26 May 2024

Valerie

Staff was accommodating with great service.Breakfast was decent noisy and needs to be cleaner.

Business_and_leisure Family_with_children

4/10

Poor

10 May 2024

James

They had roaches didn’t even move in all the way roaches meeting me at the door. had to get another room. Was unable to get a different hotel because it was graduation season. Want my money back because of the roaches.

Business Self

10/10

Exceptional

10 May 2024

john

Our stay was great.

Leisure Family

10/10

Exceptional

28 Apr 2024

Beverly

Very nice and affordable.